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Reply to Hardware videotoolbox encoding does not work in some Mac
Thanks for your reply. Yes. But it has a pre-condition, the first request is still in progress, which means there is the first process is continually encoding H265 frames using hardware encoder. Let me illustrate it more clearly with two cases. Case A: Launch a process A do H265 hardware encoding. (encoding failure) process A still do encoding, Launch another process B to do the same thing, process B works as expected. Exit process A, Process B still can work as expected. Case B: Launch a process A do H265 hardware encoding. (encoding failure) process A exited, Launch another process B to do the same thing, process B also encoding failure.
Topic: Media Technologies SubTopic: Video Tags:
Apr ’23
Unable to Submit for Review - This field is required
I am trying to submit a new revision of an existing free app to the App Store through App Store Connect. I have filled in all required field, but when I press the Submit for Review button, I get an error message: Unable to Submit for Review The items below are required to start the review process: This field is required There is no indication as to what field is required and I cannot continue. The problem never existed before.
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Apr ’21
Auto fill request in Safari on macOS ignores UV required request
When the passkey is generated with user verification required options with macOS (w/ device password and w/o/ touchId), the operation requires user prompt to perform UV with device password. This is an expected behavior. But, after successful registration, when trying to signin with auto-fill feature (conditional mediation), the signin process is failed on the RP side. RP sets UV as required (since the generated credential is protected by UV and RP would like perform MFA with UV) Safari shows the user account (which is registered before) Select the registered user account No UV is performed and Safari returns the assertion response RP rejects the assertion response since the requested options are not respected (expected UV flag is true, but currently UF flag is set as false with no UV performed). When authentication is requested with Modal UI, then the authentication performs the UV and the returned UV flag is set as true. (correct and expected behavior) Expected behavior Safari sho
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Nov ’22
Reply to Where is cancellation date?
Yes, submit an Enhancement Request to keep this valuable procedure. Then you will be able to continue to validate the subscription over and over again using the first receipt presented to your server. Your app's feature - multiple users sharing the same subscription - is yet another reason to maintain this procedure.
Topic: App & System Services SubTopic: StoreKit Tags:
Jul ’16
Default browser request
Hi! Our app (blink.sh) has a browser integration focused on developers, and since latest changes now requires this entitlement to work properly. I have been trying to reach out over email (default-browser-requests at apple.com) more than five times since before Christmas with no response - not even a case received or confirmation from Apple which is very strange. I also reached out to normal developer relations through email and phone, and they took a deeper look at it. They told me that from information they got in this forum, the request may just take an undetermined amount of time, and that they could confirm we are using the right email. Unfortunately we have had to launch the new version of our application and limit some of the functionality, which is causing a stir of support issues from our side. Can anyone share what the process has been for them, and if they have received any confirmations along the way? Is there anyone here who could help us get in touch with the right per
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2.6k
Feb ’22
Unable to install updates
I have a problem with installing new updates on my iPhone XS... i'm unable to accept update terms and conditions... After pressing on accept, nothing happens and the screen keeps showing terms and conditions I both tried with iOS 14 standard and iOS 14.2 developer beta How do i solve this problem?
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Sep ’20
Reply to Unknown network connection Xcode instruments
We are seeing a similar process running parallel to my organization's application. The reason it's troubling is once our application starts there is about 1s of time in which our app appears to run normally. Then the unknown process has a very large request 20-100mb. Our application has a corresponding stop in network traffic that lasts as long as the process takes to send/receive the data, at that point my orgs process comes back and continues processing. Is there a way to determine what the process is? Is there any way for a dependency within my orgs app to show up as a separate process? Is it possible for instruments to pickup device traffic unrelated to itself?
Jan ’25
Cannot request SensorKit capability – “Request” form does not appear
Hi! We are trying to request the SensorKit entitlement (com.apple.developer.sensorkit.reader.allow) for a research app we’re working on. When we go to Apple Developer → Certificates, Identifiers & Profiles → Identifiers, we see the SensorKit capability listed under Capability Requests, but: There’s no form or button to submit the request, unlike with other capabilities. We tested this using an Account Holder role, and also tried requesting other capabilities — which do show the form correctly, so this seems to be an issue specific to SensorKit. We’d appreciate any guidance on: Whether this is a known issue with the SensorKit request flow. If there’s an alternative way to request this capability while the form is unavailable. Thanks in advance!
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Sep ’25