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restore purchases

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need for 'restore purchase'
It seems that with StoreKit and using .currentEntitlementTask, there is no use for a 'restore purchases' button. Purchase information is restored automatically. But in the app review process, the reviewer thinks that there is still need for a 'restore purchase' option. What should the 'restore purchases' action do? Is this documented for StoreKit in some place?
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1.1k
Dec ’23
Visibility of "Restore Purchases"
I have a free application where you need to create an account or use facebook. A one time in-app purchase allow to unlock the app (remove ads, additional features...). Classic.When logged and not yet purchased (ie. locked), I display a button Unlock VIP Pass. This open a dialog with Purchase for $XXX and Restore Previous Purchases. Note that when the purchase or restore is done, I store bought product ids in a file. When the app is purchased (ie. unlocked), I prefer to not display this button Unlock VIP Pass. In this case note that no Restore Purchase are visible in the application.Also note that when not logged, no Restore Purchase are visible in the application.I know that Apple ask that applicaiton with in-app purchase must have a Restore purchase. Does that means that this button must be available in any situation ? or does my description is enough (ie. restore only visible when the do not
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1.7k
Apr ’17
Restoring purchases
Good day! We are having a problem with restoring purchases for old users who purchased the premium version of the app in 2015-2017 when the purchase price was lower. We use the standard recovery procedure, the ID of the purchase has not changed, only the price has changed. Could you please advice us, where can we find up-to-date information on this issue, or who can we connect to? Recently, the number of user requests with such a problem in support is growing more and more.
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369
Jun ’21
Restore Purchase Feature
How does restore purchase work In IOS First scenario: User already Purchased the subscription with one ID and Try to restore the subscription with another ID while doing this user first tries to purchase the subscription again and then tap on the restore button Second Scenario: User already Purchased the subscription with one ID and Try to restore the subscription with another ID and then again try to restore the subscription in the first one.
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740
May ’21
Restore Purchase Functionality
Can you please settle something for me? I am the founder / owner of a meditation app being built, not the actual developer. I have no tech skills. We're nearing final stages of my app getting done and I noticed there is no restore purchase functionality. My developer tells me it's not necessary because and I'm just quoting what he said here: Our app uses a central database to eliminate this issue. Because of the central database, subscription info is synced with the account used inside the app. and that account can be used in any device regardless of the Operating system and the store account used in it. This is why, the user won't ever need to restore purchases since the purchases are already in sync with the central database. I have trouble comprehending this because literally EVERY APP, I've seen, like Calm, Headspace, Breethe, etc ... I've checked them all, they all have restore purchases functionality, even though they also have the same situation as ours where the use
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897
Nov ’22
Do Subscriptions require a Restore Purchases option?
Our app only allows for Subscriptions and does not contain any In-App Purchases. Are we required to have a Restore Purchases option? We were rejected previously for not having a Restore Purchases option, but I believe this was mistake since our most recent rejection was because they could not find any In-Purchases (since we only allow for subscription). I've found different answers in my research to this question. Can anyone confirm whether or not a Restore Purchase option is required for apps that only have Subscriptions and not In-App Purchases?
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549
Jun ’23
Issue with Restore Purchase in Live Environment
Hello, In my app, we have different kinds of In App Purchases and among 2 IAPs are auto renewable purchase. That is monthly subscription and yearly subscription. I tested application that works perfectly for purchasing/subscribe for monthly or yearly subscription but restore purchase after deleting that app and reinstall that not works. Restore purchase not working in live environment. Everything’s working fine in sandbox environment but in live environment restore purchase not working. Sandbox URL: https://sandbox.itunes.apple.com/verifyReceipt Live URL: https://buy.itunes.apple.com/verifyReceipt
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356
Jun ’20
AppStore.sync() not restoring purchases
On an app that was using the old API for In-App Purchases (StoreKit 1). The app is already published on the App Store. The purchase is non-consumable. While trying to migrate to StoreKit 2, I'm unable to restore purchases. Specifically displaying and purchasing products works as expected, but when deleting and reinstalling the app, and then trying to restore purchases I can't do it. I'm trying to restore them using the new APIs but it doesn't seem to be working. What I have tried so far: I'm listening for transaction updates during the whole lifetime of the app, with: Task.detached { for await result in Transaction.updates { if case let .verified(safe) = result { } } } I have a button that calls this method, but other than prompting to log in again with the Apple ID it doesn't seem to have any effect at all: try? await AppStore.sync() This doesn't return any item for await result in Transaction.currentEntitlements { if case let .verified(transaction) = res
2
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1.8k
Oct ’21
Restore Purchase not Working
I’m using the new StoreKit 2 APIs in my production app that sells a non-consumable iap. I’ve tested restoring purchases with a StorekitConfiguration in development, along with my own personal Apple ID in production and it works. The problem is that I’m getting lots of users reporting that restore purchase does’t work on a consistent basis. So my question is, is there something in my production code that is wrong or broken? Or is this a common problem with end users themselves and not my app? My app used the old version of store kit previously, so could that cause this issue? I always recommend they make sure they’re signed in with the same Apple ID they purchased the app with. Sometimes recommending the user to quit and relaunch the app, or restart there computer fixes the issue. I’ve gotten multiple reports that the only fix was completely deleting then reinstalling the app. And there’s a good portion which non of the above work. Here’s the code that handles restoring purchases
2
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2.8k
Aug ’22
Restore Purchases After AppleID Change
HiTry to restore purchases under debug (in sandbox env) using:SKPaymentQueue.default().restoreCompletedTransactions()Getting a list of restored transactions.Then signing in with different AppleId and restore purchases again.Getting the very same list of transactions from the original AppleID.I've tryed to sign in into main accoun, into sandbox account, change iCloud account, restart device, reset settings on it - nothing changing.Why I face this beheviour? Is it normal? Will it occure in sandbox only or real users suffer the same?
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1.1k
Jan ’19
How to see items previously purchased (restore purchases)
Hi,I am trying to find a list (or some other relatable object) that would allow me to see all non consumable objects that the user has previously purchased On Restore Purchase.at the moment, using a third party plug in for all store activity, I can get a successful return of restore purchases, but I can not see what items I have and have not bought.thanks.
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469
Dec ’15
Customers cannot restore purchases in El Capitan
Hello,We have an app on the Mac App Store that offers 3 separate in-app purchase expansions. We are getting reports that restoring purchases for this in-app content is not working specifically in El Capitan. After internal testing, we can restore purchases just fine in Yosemite, but not in El Capitan. Is there something specific that we need to do on our end to update the app so it supports purchase restoration in El Capitan? Thank you
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228
Feb ’16
Unable to verify restored purchases
I am using IAP in my app for non-consumable products. I am facing the issue to verify the restored purchases of the user. I understand the concept that when a user purchases something a unique appStoreReceiptURL is saved in the app bundle but it is there as long as the user does not un-install the app and I am also setting the status and the transaction id on the server. Now when the user has purchased something on one device and he has logged into some other device I can get the status from the server and show him the premium content, but what if the user has cancelled the subscription from his Apple ID not from the app? In this case the status key is still set true. I am restoring the purchases whenever the user log in the app but I cannot find a way to validate those purchases. If anyone knows how to validate those? Thanks in advance.
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825
Mar ’22