App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

Posts under App Store Connect tag

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App stuck in “Waiting for Review” for 10+ days (Case ID: 102845134369)
App Review App Store Connect Hi everyone, My iOS app has been stuck in “Waiting for Review” for over 10 days, and I’m starting to worry there might be an issue with my submission or account. Here are the key timeline details (GMT+7): Feb 3, 2026 – Submitted app → entered Waiting for Review Feb 5, 2026 – App went In Review and was later Rejected by Apple Feb 5 – Mar 2, 2026 – I made fixes and resubmitted Then on Mar 2, 2026: Submitted again → Waiting for Review On Mar 8, 2026: I made several quick re-submissions (Developer Rejected → Ready for Review → Waiting for Review multiple times within minutes) Since then: Mar 8, 2026 → Today (Mar 18, 2026) Status has remained “Waiting for Review” with no progress I have already contacted Apple Developer Support: Case ID: 102845134369 However, I haven’t received any meaningful update yet. My concerns: My app was previously reviewed (reached In Review and got feedback), so it doesn’t seem like a completely new or blocked app. The app itself is relatively simple (no sensitive content, no unusual permissions). I did perform multiple rapid re-submissions on Mar 8 — I’m not sure if that might have affected the review queue. My questions: Could multiple rapid “Developer Rejected → Resubmitted” actions cause my app to be deprioritized or delayed in the review queue? Is it normal for an app to stay in “Waiting for Review” for 10+ days without any status change? Should I: Keep waiting, or Cancel and resubmit again, or Submit a new build version? Is there any way to verify if my app/account has been flagged or requires additional information that is not shown in App Store Connect? I understand that review times can vary, but this feels longer than usual, especially since there has been no transition to In Review. If anyone (or Apple staff) has experienced something similar or has advice on how to proceed, I would really appreciate your guidance. Thank you very much.
1
0
138
Mar ’26
The requested app is not available or doesn’t exist.
Hello, I have an internal TestFlight build for my app PewPewApp (Apple ID 6760741808). The build is processed, assigned to an internal group, and the tester invitation is accepted. The build status shows Ready to Test / Testing in App Store Connect. However, installation from TestFlight fails with: “The requested app is not available or doesn’t exist.” Could you please check whether there is an account-level or backend TestFlight distribution issue affecting this app/build? Thank you.
2
1
251
4w
Advanced App Clip Experiences — Backend Shows PUBLISHED but iOS Returns "App Clip Unavailable" (CDN Propagation Failure)
We have 7 Advanced App Clip Experiences that have been stuck showing "Received" in the App Store Connect UI for 90+ days. However, after inspecting the underlying API response, we can confirm all 7 experiences show "key": "PUBLISHED", "doc_count": 7 on the backend. Despite this, scanning a QR code on a device without the app installed returns "App Clip Unavailable" on every experience. This appears to be a CDN propagation failure — the backend is PUBLISHED but the edge nodes serving iOS devices are returning stale or missing data. Evidence – – App Clip Diagnostics tool shows all green checks for our registered experience URLs (screenshots attached) – App Store Connect UI shows "Received" for all 7 experiences – Backend API response (/appclips/api/v1/experiences) shows: json"statuses": { "buckets": [ { "key": "PUBLISHED", "doc_count": 7 } ] } – iOS devices without the app installed still return "App Clip Unavailable" when scanning QR codes – App version 1.4(6) is live and Ready for Distribution – AASA file is correctly configured and verified – Bundle ID com.goodtrkr.pixlbankar.Clip is correctly associated. Business Impact – This is a production blocker for our AR platform (PixlBank[ar] — Good TRKR LLC). Our entire product delivery depends on App Clip invocation via QR code for enterprise clients. We have been engaged with Apple DTS for 90+ days: TSI Case-ID: 18681098 New Case-ID: 18880040 Feedback Assistant report filed with diagnostic screenshots and sysdiagnose provided no help. REQUEST –  Can an Apple DTS engineer confirm whether there is a known CDN propagation issue affecting App Clip Experiences that are in PUBLISHED state on the backend but not being served correctly to iOS devices? And if so, is there a way to trigger a cache flush or re-propagation for our specific experiences?
0
0
179
Mar ’26
TestFlight External Build Stuck in 'Waiting for Review' for 32+ Hours
Hi everyone, My TestFlight build has been stuck in 'Waiting for Review' for over 32 hours and I'm hoping someone can help or share their experience. The situation: I have an External Testing group with a Public Link set up. The build was submitted for Beta App Review on March 19th but it's been over 32 hours with no update. I have 25+ testers waiting to install the app. What I've tried: Waited patiently Checked App Store Connect multiple times No rejection emails received No issues flagged by Apple Questions: Is anyone else experiencing unusually long review times for TestFlight external builds right now? Is there anything I can do to speed up the process or check if something is wrong? Has anyone successfully resolved this by contacting Apple Developer Support directly? Any advice would be greatly appreciated. Thank you! Apple Support Case ID: 102846633409
1
0
257
Mar ’26
Stuck in "Waiting for Review" for 9 days (v1.0.3 Update)
Hi everyone, I am experiencing an unusual delay with my app update. I submitted version 1.0.3 of my app, "MarketNow", on March 12, 2026, but it has been stuck in the "Waiting for Review" status for 9 days now. Typically, updates are reviewed within 24–48 hours, so this 9-day wait is quite concerning. I have already sent a formal inquiry through App Store Connect but haven't received a specific update yet. Is anyone else seeing long wait times for updates this week? Could this be related to a backlog before the April SDK deadline, or is there a known issue with the Finance category review queue? Any insights would be helpful. Thanks!
4
0
161
Apr ’26
My app is off to a good start with early revenue. How do I optimize retention and increase user spending?
Focus on improving onboarding, reducing friction, and delivering quick value so users form a habit early. Use analytics to identify drop-off points and continuously refine the experience. Increase spending by introducing clear value-driven upgrades, limited-time offers, and personalized recommendations. Reward loyal users and test pricing strategies to find what converts best.
0
0
49
Mar ’26
Title: 45 Days "Waiting for Review" – 3 Expedites Approved, Zero Movement. Backend Glitch?
Hey everyone, I’m completely stuck and hoping someone here (or an Apple rep) can help, because Developer Support is just sending me the exact same template replies at this point. I submitted a standard version update for my app (Hadiyyati - Luxury Gifts) back on February 7th. It has now been over 45 days, and the status is still permanently frozen on "Waiting for Review." Here is the loop I am stuck in: I've had an Expedited Review requested and approved 3 separate times. Support gives me a case number, says they contacted the App Review Board, and tells me to wait. Weeks pass, nothing happens, and when I follow up, I get: "At this time, your app review is proceeding normally, and there is no further action you need to take." 45 days for a store update is not "proceeding normally." I strongly suspect my submission (ID: aeadea76-8fb4-437c-9c04-60171b909f3e) is bugged, corrupted, or locked in a "ghost state" on the App Store Connect backend. Has anyone dealt with a completely frozen submission like this? Is there a specific magic word or channel to get Tier 2 tech support to actually check the server status without me rejecting the build and starting all over? Any advice is hugely appreciated!
2
0
143
Mar ’26
App Store Connect crashes when configuring App Clip default experience (appClipDefaultExperience undefined)
Hi everyone, I am facing an issue while configuring an App Clip in App Store Connect, and I am unable to proceed due to a UI crash. Issue When I navigate to the App Clip section under my app version and click on the Subtitle field, the page immediately shows: “We can't process your request.” I am unable to enter any metadata for the App Clip experience. Console Error Previously, I observed the following error in the browser console: TypeError: Cannot read properties of undefined (reading 'appClipDefaultExperience.id')
16
6
782
Apr ’26
App rejected under Guideline 2.1(a) - App Completeness. Seeking advice!
Hello everyone, I recently submitted my iOS app for review, but it was unfortunately rejected under Guideline 2.1(a) - Performance - App Completeness. For context, my app is a healthcare application built with Ionic. According to the App Review team's message, they found the app to be incomplete. They stated they were unable to review the app because they couldn't get past the login screen. The Root Cause: Upon investigating, we discovered the issue is related to IP Geo-blocking. Because the app handles sensitive healthcare data, our API provider strictly blocks all network traffic originating from outside of Italy to legally comply with European GDPR regulations. Since the App Review team tests from the US, their requests are being entirely blocked by the firewall, causing the login to fail and the app to look broken on their end. What I have verified so far: I have provided valid demo account credentials in the App Store Connect App Review Information section. I have tested the app thoroughly on physical devices and simulators (iOS 16/17) in Italy and couldn't reproduce any crashes or login issues. My Questions for the Community: Has anyone successfully navigated this situation before? Will Apple accept a detailed video demonstration of the app functioning correctly from an Italian IP? Is it possible to request that they review it using a local VPN? Or is the only reliable solution to build a completely separate "mock" environment with dummy data just for the App Review team? Are there any common pitfalls I might be overlooking here? Any advice on how to properly address this with the App Review Board would be greatly appreciated. Thank you
2
1
129
Mar ’26
App Review 2.1(b): paywall present in build but disabled — can it block review? What’s the best response?
Hello everyone, I’m submitting an iOS app to App Review and received Guideline 2.1(b) – Information Needed. Apple says it appears the app may access or include paid digital content/subscriptions and they want details about the business model. In my project, a paywall / premium UI exists in the codebase, and subscription products are configured in App Store Connect for a future release, but in the build currently submitted: The paywall is disabled (not reachable through any UI flow / feature flags are off). There is no purchase flow (no way to subscribe in-app). There is no external purchase (no website/Stripe/etc.). Users cannot access any previously purchased subscriptions (no entitlement access / restore not exposed). Questions: Can the mere presence of a paywall screen / IAP-related code in the binary (even if disabled/unreachable) block App Review or trigger repeated 2.1(b) requests? Is it recommended to remove paywall/IAP code entirely from the review build if it’s not used yet, or is a clear explanation to App Review usually enough? What’s the best wording to reassure App Review (e.g., explicitly stating “no paywall is reachable” / “no restore purchases entry point”)? If products are configured in App Store Connect but not used in the app yet, does Apple expect anything else (demo account, video, notes, etc.)? Any advice from developers who have faced a similar situation would be appreciated. Thank you!
0
0
63
Mar ’26
DSA Verification Stuck in Review for Over 10 Days
Hello, My DSA (Digital Services Act) verification in App Store Connect has been in review for over 10 days. I have already submitted all required documents, and I have not received any updates or requests for additional information. This is currently blocking my ability to update or manage my app. Has anyone experienced a similar delay? Is there anything I can do to speed up the process? Thank you.
0
0
66
Mar ’26
Subscription stuck in "developer action needed"
I am submitting a new app, so the subscription has to be submitted as part of the overall app review at first, I can't submit it directly on its own. I didn't know this at first, and submitted the subscription directly. It obviously got rejected with the status "developer action needed". Now no matter what I change I cannot seem to get the status to update from "Developer Action Needed" to a more favorable status. This is obviously a problem because until I can get the status to update, I cannot attach it to submit with my app. Any ideas on how to get the status on my subscription to update to "Ready to submit" so that I can attach it with my binary and submit it with my overall app submission?
4
0
188
Apr ’26
PPO, are re-downloaders included in tests and tests results?
I would like to confirm this one way or another. I believe that re-downloaders are not included based on those links: https://developer.apple.com/help/app-store-connect/view-app-analytics/view-product-page-optimization-results https://developer.apple.com/help/app-store-connect/reference/reporting/app-metrics (Download metrics section). In our apps 20-30% of downloads are from re-downloaders. Thank you!
0
0
77
Mar ’26
Week 7 of Pending Enrollment
I will keep posting this every week because I simply cannot wait anymore. 7 weeks of waiting is way too much. To me, it is absolute madness in 2026 to wait for months, especially when my passport/ID was successfully verified back in week 1 or 2. To make matters worse, I can't even call the support hotline because the phone option is unavailable and the email assistants only reply with the same automated templates. P.S. If by some miracle Apple Support reads this post or rather, this cry from the soul - and actually wants to help, I have already created two support tickets. Here are the case numbers: 20000109972460 20000109363371
1
0
125
Mar ’26
Apps stuck in "Waiting for Review" for over a month – no response from support
Hello, I’m experiencing an unusual issue with App Store review and would appreciate any guidance. I currently have two apps in the review queue: • Tendre – submitted on February 4 • After Midnight – submitted on February 19 The first app has now been stuck in "Waiting for Review" for over a month, and the second one has also not progressed at all since submission. During this time: • I contacted Apple Developer Support multiple times • I submitted support requests (including escalation) • I requested an expedited review However, I have not received any meaningful response or update. What makes this concerning is that typical review times are usually much shorter (often within a few days), and there are no visible issues or rejections. This situation is currently blocking our release, and we are unable to move forward. As these are our first app releases, this delay is critical and is significantly affecting our planned launch. Could this be related to: • an account-level issue • a review queue problem • or something else on Apple’s side? If anyone from Apple or other developers has experienced something similar, I would really appreciate any insight or advice. Thank you in advance.
1
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93
Mar ’26
Stuck with subscription review
I've published my app with subscriptions (app changed from paid to subscription model). I've have succesfully pass review process and app was published to App Store without subscription store, so no one can buy app (still working as paid, but will expire in few days forcing users to subscribe). I want to attach subscriptions to new build, but I can't - there are no options mentioned in documentation. I'm stuck. There is no any contact point to review team. I've created 3 cases, nobody reads them (oldest 3 weeks). The whole approval process looks broken, Apple team shouldn't approve app with subscriptions without subscriptions added to review. I must immediately publish my app with critical fixes, but I can't. I am devastated, i don't know what to do...
4
0
221
Mar ’26
This app is currently unavailable for Analytics
20 days passed since I released the app. According to Trends it has 30+ installs and 10 In-App purchases. When will I finally get analytics? Can't wait to see it, because I'm actively promoting my app and I wish to know the marketing performance. All that I see now in App Store Connect is this message: Other apps have no signs of this issue, I assume that the analytics is missing because the app is new. The question is "when"? :)
4
0
261
Apr ’26
New AppStore Connect Welcome page layout bugged
The Welcome page of AppStoreConnect has slightly changed. Analysis section is out, with an explanation message: News Access Analytics in the Apps section Analytics is now available in the Apps section. Get access to over 100 new metrics, improved filtering capabilities, and new monetization benchmarking reports. Learn more Problem: link does not work. https://developer.apple.com/news/?id=hh6v4b55 And I found nothing in the apps section… Same for you ?
0
0
201
Mar ’26
App stuck in “Waiting for Review” for 10+ days (Case ID: 102845134369)
App Review App Store Connect Hi everyone, My iOS app has been stuck in “Waiting for Review” for over 10 days, and I’m starting to worry there might be an issue with my submission or account. Here are the key timeline details (GMT+7): Feb 3, 2026 – Submitted app → entered Waiting for Review Feb 5, 2026 – App went In Review and was later Rejected by Apple Feb 5 – Mar 2, 2026 – I made fixes and resubmitted Then on Mar 2, 2026: Submitted again → Waiting for Review On Mar 8, 2026: I made several quick re-submissions (Developer Rejected → Ready for Review → Waiting for Review multiple times within minutes) Since then: Mar 8, 2026 → Today (Mar 18, 2026) Status has remained “Waiting for Review” with no progress I have already contacted Apple Developer Support: Case ID: 102845134369 However, I haven’t received any meaningful update yet. My concerns: My app was previously reviewed (reached In Review and got feedback), so it doesn’t seem like a completely new or blocked app. The app itself is relatively simple (no sensitive content, no unusual permissions). I did perform multiple rapid re-submissions on Mar 8 — I’m not sure if that might have affected the review queue. My questions: Could multiple rapid “Developer Rejected → Resubmitted” actions cause my app to be deprioritized or delayed in the review queue? Is it normal for an app to stay in “Waiting for Review” for 10+ days without any status change? Should I: Keep waiting, or Cancel and resubmit again, or Submit a new build version? Is there any way to verify if my app/account has been flagged or requires additional information that is not shown in App Store Connect? I understand that review times can vary, but this feels longer than usual, especially since there has been no transition to In Review. If anyone (or Apple staff) has experienced something similar or has advice on how to proceed, I would really appreciate your guidance. Thank you very much.
Replies
1
Boosts
0
Views
138
Activity
Mar ’26
Long App Review
Hello, our app has been stuck in Waiting for Review for 9 days already, which is unusually long in my experience. I also opened a support ticket (Case ID 102845782608), but still haven’t received any response. Could someone from App Review please take a look? Thank you
Replies
2
Boosts
0
Views
113
Activity
Mar ’26
The requested app is not available or doesn’t exist.
Hello, I have an internal TestFlight build for my app PewPewApp (Apple ID 6760741808). The build is processed, assigned to an internal group, and the tester invitation is accepted. The build status shows Ready to Test / Testing in App Store Connect. However, installation from TestFlight fails with: “The requested app is not available or doesn’t exist.” Could you please check whether there is an account-level or backend TestFlight distribution issue affecting this app/build? Thank you.
Replies
2
Boosts
1
Views
251
Activity
4w
Advanced App Clip Experiences — Backend Shows PUBLISHED but iOS Returns "App Clip Unavailable" (CDN Propagation Failure)
We have 7 Advanced App Clip Experiences that have been stuck showing "Received" in the App Store Connect UI for 90+ days. However, after inspecting the underlying API response, we can confirm all 7 experiences show "key": "PUBLISHED", "doc_count": 7 on the backend. Despite this, scanning a QR code on a device without the app installed returns "App Clip Unavailable" on every experience. This appears to be a CDN propagation failure — the backend is PUBLISHED but the edge nodes serving iOS devices are returning stale or missing data. Evidence – – App Clip Diagnostics tool shows all green checks for our registered experience URLs (screenshots attached) – App Store Connect UI shows "Received" for all 7 experiences – Backend API response (/appclips/api/v1/experiences) shows: json"statuses": { "buckets": [ { "key": "PUBLISHED", "doc_count": 7 } ] } – iOS devices without the app installed still return "App Clip Unavailable" when scanning QR codes – App version 1.4(6) is live and Ready for Distribution – AASA file is correctly configured and verified – Bundle ID com.goodtrkr.pixlbankar.Clip is correctly associated. Business Impact – This is a production blocker for our AR platform (PixlBank[ar] — Good TRKR LLC). Our entire product delivery depends on App Clip invocation via QR code for enterprise clients. We have been engaged with Apple DTS for 90+ days: TSI Case-ID: 18681098 New Case-ID: 18880040 Feedback Assistant report filed with diagnostic screenshots and sysdiagnose provided no help. REQUEST –  Can an Apple DTS engineer confirm whether there is a known CDN propagation issue affecting App Clip Experiences that are in PUBLISHED state on the backend but not being served correctly to iOS devices? And if so, is there a way to trigger a cache flush or re-propagation for our specific experiences?
Replies
0
Boosts
0
Views
179
Activity
Mar ’26
TestFlight External Build Stuck in 'Waiting for Review' for 32+ Hours
Hi everyone, My TestFlight build has been stuck in 'Waiting for Review' for over 32 hours and I'm hoping someone can help or share their experience. The situation: I have an External Testing group with a Public Link set up. The build was submitted for Beta App Review on March 19th but it's been over 32 hours with no update. I have 25+ testers waiting to install the app. What I've tried: Waited patiently Checked App Store Connect multiple times No rejection emails received No issues flagged by Apple Questions: Is anyone else experiencing unusually long review times for TestFlight external builds right now? Is there anything I can do to speed up the process or check if something is wrong? Has anyone successfully resolved this by contacting Apple Developer Support directly? Any advice would be greatly appreciated. Thank you! Apple Support Case ID: 102846633409
Replies
1
Boosts
0
Views
257
Activity
Mar ’26
Stuck in "Waiting for Review" for 9 days (v1.0.3 Update)
Hi everyone, I am experiencing an unusual delay with my app update. I submitted version 1.0.3 of my app, "MarketNow", on March 12, 2026, but it has been stuck in the "Waiting for Review" status for 9 days now. Typically, updates are reviewed within 24–48 hours, so this 9-day wait is quite concerning. I have already sent a formal inquiry through App Store Connect but haven't received a specific update yet. Is anyone else seeing long wait times for updates this week? Could this be related to a backlog before the April SDK deadline, or is there a known issue with the Finance category review queue? Any insights would be helpful. Thanks!
Replies
4
Boosts
0
Views
161
Activity
Apr ’26
My app is off to a good start with early revenue. How do I optimize retention and increase user spending?
Focus on improving onboarding, reducing friction, and delivering quick value so users form a habit early. Use analytics to identify drop-off points and continuously refine the experience. Increase spending by introducing clear value-driven upgrades, limited-time offers, and personalized recommendations. Reward loyal users and test pricing strategies to find what converts best.
Replies
0
Boosts
0
Views
49
Activity
Mar ’26
Title: 45 Days "Waiting for Review" – 3 Expedites Approved, Zero Movement. Backend Glitch?
Hey everyone, I’m completely stuck and hoping someone here (or an Apple rep) can help, because Developer Support is just sending me the exact same template replies at this point. I submitted a standard version update for my app (Hadiyyati - Luxury Gifts) back on February 7th. It has now been over 45 days, and the status is still permanently frozen on "Waiting for Review." Here is the loop I am stuck in: I've had an Expedited Review requested and approved 3 separate times. Support gives me a case number, says they contacted the App Review Board, and tells me to wait. Weeks pass, nothing happens, and when I follow up, I get: "At this time, your app review is proceeding normally, and there is no further action you need to take." 45 days for a store update is not "proceeding normally." I strongly suspect my submission (ID: aeadea76-8fb4-437c-9c04-60171b909f3e) is bugged, corrupted, or locked in a "ghost state" on the App Store Connect backend. Has anyone dealt with a completely frozen submission like this? Is there a specific magic word or channel to get Tier 2 tech support to actually check the server status without me rejecting the build and starting all over? Any advice is hugely appreciated!
Replies
2
Boosts
0
Views
143
Activity
Mar ’26
App Store Connect crashes when configuring App Clip default experience (appClipDefaultExperience undefined)
Hi everyone, I am facing an issue while configuring an App Clip in App Store Connect, and I am unable to proceed due to a UI crash. Issue When I navigate to the App Clip section under my app version and click on the Subtitle field, the page immediately shows: “We can't process your request.” I am unable to enter any metadata for the App Clip experience. Console Error Previously, I observed the following error in the browser console: TypeError: Cannot read properties of undefined (reading 'appClipDefaultExperience.id')
Replies
16
Boosts
6
Views
782
Activity
Apr ’26
Crash on App Clip Subtitle Focus
Every time I try to focus on the subtitle field in the App Clip section, I encounter an error (as shown in the attached screenshot). This is blocking us from uploading a critical version of our app. We need assistance to proceed with the submission. I’ve already tried using Chrome, Safari and Firefox, but the issue persists.
Replies
12
Boosts
3
Views
211
Activity
Mar ’26
App rejected under Guideline 2.1(a) - App Completeness. Seeking advice!
Hello everyone, I recently submitted my iOS app for review, but it was unfortunately rejected under Guideline 2.1(a) - Performance - App Completeness. For context, my app is a healthcare application built with Ionic. According to the App Review team's message, they found the app to be incomplete. They stated they were unable to review the app because they couldn't get past the login screen. The Root Cause: Upon investigating, we discovered the issue is related to IP Geo-blocking. Because the app handles sensitive healthcare data, our API provider strictly blocks all network traffic originating from outside of Italy to legally comply with European GDPR regulations. Since the App Review team tests from the US, their requests are being entirely blocked by the firewall, causing the login to fail and the app to look broken on their end. What I have verified so far: I have provided valid demo account credentials in the App Store Connect App Review Information section. I have tested the app thoroughly on physical devices and simulators (iOS 16/17) in Italy and couldn't reproduce any crashes or login issues. My Questions for the Community: Has anyone successfully navigated this situation before? Will Apple accept a detailed video demonstration of the app functioning correctly from an Italian IP? Is it possible to request that they review it using a local VPN? Or is the only reliable solution to build a completely separate "mock" environment with dummy data just for the App Review team? Are there any common pitfalls I might be overlooking here? Any advice on how to properly address this with the App Review Board would be greatly appreciated. Thank you
Replies
2
Boosts
1
Views
129
Activity
Mar ’26
App Review 2.1(b): paywall present in build but disabled — can it block review? What’s the best response?
Hello everyone, I’m submitting an iOS app to App Review and received Guideline 2.1(b) – Information Needed. Apple says it appears the app may access or include paid digital content/subscriptions and they want details about the business model. In my project, a paywall / premium UI exists in the codebase, and subscription products are configured in App Store Connect for a future release, but in the build currently submitted: The paywall is disabled (not reachable through any UI flow / feature flags are off). There is no purchase flow (no way to subscribe in-app). There is no external purchase (no website/Stripe/etc.). Users cannot access any previously purchased subscriptions (no entitlement access / restore not exposed). Questions: Can the mere presence of a paywall screen / IAP-related code in the binary (even if disabled/unreachable) block App Review or trigger repeated 2.1(b) requests? Is it recommended to remove paywall/IAP code entirely from the review build if it’s not used yet, or is a clear explanation to App Review usually enough? What’s the best wording to reassure App Review (e.g., explicitly stating “no paywall is reachable” / “no restore purchases entry point”)? If products are configured in App Store Connect but not used in the app yet, does Apple expect anything else (demo account, video, notes, etc.)? Any advice from developers who have faced a similar situation would be appreciated. Thank you!
Replies
0
Boosts
0
Views
63
Activity
Mar ’26
DSA Verification Stuck in Review for Over 10 Days
Hello, My DSA (Digital Services Act) verification in App Store Connect has been in review for over 10 days. I have already submitted all required documents, and I have not received any updates or requests for additional information. This is currently blocking my ability to update or manage my app. Has anyone experienced a similar delay? Is there anything I can do to speed up the process? Thank you.
Replies
0
Boosts
0
Views
66
Activity
Mar ’26
Subscription stuck in "developer action needed"
I am submitting a new app, so the subscription has to be submitted as part of the overall app review at first, I can't submit it directly on its own. I didn't know this at first, and submitted the subscription directly. It obviously got rejected with the status "developer action needed". Now no matter what I change I cannot seem to get the status to update from "Developer Action Needed" to a more favorable status. This is obviously a problem because until I can get the status to update, I cannot attach it to submit with my app. Any ideas on how to get the status on my subscription to update to "Ready to submit" so that I can attach it with my binary and submit it with my overall app submission?
Replies
4
Boosts
0
Views
188
Activity
Apr ’26
PPO, are re-downloaders included in tests and tests results?
I would like to confirm this one way or another. I believe that re-downloaders are not included based on those links: https://developer.apple.com/help/app-store-connect/view-app-analytics/view-product-page-optimization-results https://developer.apple.com/help/app-store-connect/reference/reporting/app-metrics (Download metrics section). In our apps 20-30% of downloads are from re-downloaders. Thank you!
Replies
0
Boosts
0
Views
77
Activity
Mar ’26
Week 7 of Pending Enrollment
I will keep posting this every week because I simply cannot wait anymore. 7 weeks of waiting is way too much. To me, it is absolute madness in 2026 to wait for months, especially when my passport/ID was successfully verified back in week 1 or 2. To make matters worse, I can't even call the support hotline because the phone option is unavailable and the email assistants only reply with the same automated templates. P.S. If by some miracle Apple Support reads this post or rather, this cry from the soul - and actually wants to help, I have already created two support tickets. Here are the case numbers: 20000109972460 20000109363371
Replies
1
Boosts
0
Views
125
Activity
Mar ’26
Apps stuck in "Waiting for Review" for over a month – no response from support
Hello, I’m experiencing an unusual issue with App Store review and would appreciate any guidance. I currently have two apps in the review queue: • Tendre – submitted on February 4 • After Midnight – submitted on February 19 The first app has now been stuck in "Waiting for Review" for over a month, and the second one has also not progressed at all since submission. During this time: • I contacted Apple Developer Support multiple times • I submitted support requests (including escalation) • I requested an expedited review However, I have not received any meaningful response or update. What makes this concerning is that typical review times are usually much shorter (often within a few days), and there are no visible issues or rejections. This situation is currently blocking our release, and we are unable to move forward. As these are our first app releases, this delay is critical and is significantly affecting our planned launch. Could this be related to: • an account-level issue • a review queue problem • or something else on Apple’s side? If anyone from Apple or other developers has experienced something similar, I would really appreciate any insight or advice. Thank you in advance.
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93
Activity
Mar ’26
Stuck with subscription review
I've published my app with subscriptions (app changed from paid to subscription model). I've have succesfully pass review process and app was published to App Store without subscription store, so no one can buy app (still working as paid, but will expire in few days forcing users to subscribe). I want to attach subscriptions to new build, but I can't - there are no options mentioned in documentation. I'm stuck. There is no any contact point to review team. I've created 3 cases, nobody reads them (oldest 3 weeks). The whole approval process looks broken, Apple team shouldn't approve app with subscriptions without subscriptions added to review. I must immediately publish my app with critical fixes, but I can't. I am devastated, i don't know what to do...
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4
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221
Activity
Mar ’26
This app is currently unavailable for Analytics
20 days passed since I released the app. According to Trends it has 30+ installs and 10 In-App purchases. When will I finally get analytics? Can't wait to see it, because I'm actively promoting my app and I wish to know the marketing performance. All that I see now in App Store Connect is this message: Other apps have no signs of this issue, I assume that the analytics is missing because the app is new. The question is "when"? :)
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4
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261
Activity
Apr ’26
New AppStore Connect Welcome page layout bugged
The Welcome page of AppStoreConnect has slightly changed. Analysis section is out, with an explanation message: News Access Analytics in the Apps section Analytics is now available in the Apps section. Get access to over 100 new metrics, improved filtering capabilities, and new monetization benchmarking reports. Learn more Problem: link does not work. https://developer.apple.com/news/?id=hh6v4b55 And I found nothing in the apps section… Same for you ?
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0
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201
Activity
Mar ’26