Community Management

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Discuss effective strategies for creating and sustaining a user community.

Posts under Community Management tag

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Your app or its metadata does not appear to include complete and final content. Specifically, your app description needs to describe in-app features and functionality. App Store users expect the apps they download to be ready for public use. Apps on the store shouldn't include placeholder or incomplete content or information. Next Steps To resolve this issue, please revise your app and metadata so that all of its content is complete and final. For example: Your app binary or metadata should not include "lorem ipsum" text. App metadata should not include placeholder screenshots, such as "screenshot coming soon." Provide an engaging app description that highlights the features and functionality of your app. I received this mail, I made required changes still getting this
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by Dhawant.
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The devs really hate this things, but as a project manager I need to know the time estimates. So in development favour I really want to know the time estimate to setup and XCode project, considering project as an average case (includes complexity). So I can really know hpow much time do they actually take or they are just giving over estimates.
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This is the first application of our studio that wants to develop interactive books. Naturally, our application is a book, but it is not possible to publish it in EPUB format, as the reviewer advises to do, since it has many interactive functions that are designed to attract young readers. Our studio spent more than 4 months developing the application, 3D characters, entertaining animation, music, sounds, a convenient interface, and marketing materials were created. We told reviewers about all this, but we always get a refusal with the same wording. This is despite the fact that the Apple Store is full of interactive books that, for some unknown reason, were allowed. We do not understand such injustice. It also cannot be said that we copy existing applications and do not provide anything new. First of all, our book is a unique story, then we made our own design for the pages, which is significantly different from existing analogues, we specially wrote music for the book, which others do not do. Please tell me, if we add children's mini-games to the book, will this allow us to publish the application? Or will it be a waste of time? Since this will all also remain a book at its core. Does Apple really dislike children so much that they only allow children to read only printed books? Please advise what can be done. We really believe that we have created a cool interactive book that many people will enjoy if we are given the opportunity to publish it. If not, then difficult times will come for the studio, since we spent a lot of effort and money on development and do not even have the opportunity to show our work. This puts an end to all our plans. All because of the person who decided that the book should be in the book section, and the fact that it is full of interactivity does not bother him.
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Currently, I am encountering a challenge in releasing my application in Somalia as the country is not listed in the App Store distribution options. Even the Apple support team has not been able to provide sufficient information on this matter. I kindly seek assistance from anyone who can guide me through the necessary procedures to make my application available for users in Somalia. Your insights and help on this issue would be greatly appreciated.
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Prezados(as), bom dia; Somos da empresa Pmovil e precisamos muito de uma ajuda. Criamos um APP de catálogo de filmes e séries, não é uma plataforma de streaming, o usuário não tem opção de assistir aos conteúdos mas sim localizar em qual plataforma ele pode encontrar. Mesmo assim, fomos informados pela Apple Store que nosso APP infringe a Diretriz 3.1.1 - Negócios - Pagamentos - Compra no aplicativo. Mas nós não temos vínculo financeiro com as plataformas, nosso único vinculo é um botão que redireciona o usuário direto para a plataforma para poder assistir o filme em questão. Para nos adaptarmos corretamente as diretrizes, vocês acreditam que retirar todos os redirecionamentos para as plataformas de streaming seria a solução?
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What will be the pros and cons if unreal engine is used in apple vision pro? What are the issues that unreal will face in future on apple vision pro? What will be the specifications required for unreal to work on vision pro?
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Hello, I am on windows and I am an apple developer. Quite the match right. Well, I have a huge bug on my unity game and I received a crash log file. But, only one problem. I can't understand it. I do not have xcode. I have the file itself and it says it's a bugtype 309. I can't symbolicate it either. Anyone have any suggestions? Thank you. here's a little snippet, if anyone can help me out. "ime" : 7500, "procRole" : "Foreground", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "iPhone11,8", "coalitionID" : 916, "osVersion" : { "isEmbedded" : true, "train" : "iPhone OS 17.0", "releaseType" : "User", "build" : "21A329" }, "captureTime" : "2023-09-19 09:56:34.6392 -0700", "codeSigningMonitor" : 1, "incident" : "A3F5FA70-7C68-498A-A534-A55E23E88263", "pid" : 903, "cpuType" : "ARM-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2023-09-19 09:56:15.5922 -0700", "procStartAbsTime" : 180831869743, "procExitAbsTime" : 181288438801, "procName" : "El", "procPath" : "/private/var/containers/Bundle/Application/EC7A3162-12FE-4340-B40A-172D8C554969/EndlessFall.app/EndlessFall", "bundleInfo" : {"CFBundleShortVersionString":"1.9","CFBundleVersion":"0.9.18","CFBundleIdentifier":"com.Bl","DTAppStoreToolsBuild":"1a"}, "storeInfo" : {"itemID":"641","deviceIdentifierForVendor":"5557A5A3-438E-4341-9D8D-3256CE7DDCCD","thirdParty":true,"softwareVersionExternalIdentifier":"859958770"}, "parentProc" : "launchd", "parentPid" : 1,"
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by unled.
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Hello everyone, Back on March 2023, Apple made the payout to our Wise bank account, however by some internal reason we decided to return this payment back to Apple and send it to another bank account and this was the biggest mistake I've ever made So, when Wise received funds we clicked on "cancel" and send it back to the sender. We expected that funds would return to Apple within 3-4 working days, but more than 5 months passed and Apple still can't find this money. And the weirdest thing is that Apple does not answer my emails. Does anyone know what to do in this case? What I've already tried: Write to Apple email support inside of the Apple dev account (more than 50 emails are sent and no reply) Called Apple global phone support (they can't help) Called Apple UK finance support (after several questions about my money and where are they the representative simply dropped the phone (Can't share how I was shocked didn't expect that this is possible when your working with Apple)) Wrote an email to Wise (and they gave all confirmations that they refunded money back to the sender) Wrote an email to db (the bank that Apple is using)(But they answered that they are not going to help) Long story short Apple do not want to send me my 57k EUR because they can't and do not want to find them... For Apple representatives that want to help please reply to email - Payments and Financial Reports (89JF8QQ45W); Case-ID: 1998672
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by DenMaslov.
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Hi guys, After getting bounced around by Apple support, I was told to post here to get confirmation(?) about usage of a product we are interested in using. I'm hoping to get some insight on this. In a nutshell, we found some home brewed software that will allow us to flash an airtag like device with custom firmware. This device can then leverage Apple's BLE and send information(GPS) through icloud to a mac that we purchased(server resides there, we do not run/need Find My). We can then use that data internally to assist first responders. As this would be an internal project, there is no selling, no money changing hands for profit, etc. Any thoughts if this is something we can do legally? I don't want to deploy this and find out we shouldn't be doing this. To be honest, if push came to shove, and the pricing was reasonable, we would be open to paying Apple a fee if that was a factor. Any thoughts?
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HELLO! I just bought a MacBook Pro M2 32g ssd 1t Ram thinking I had the best machine to work with videos and video's programs. I'm a visual artist, I use Resolume Arena and when I moved on the new computer my program, it starts to crash! I tried several times to install-uninstall the program and I don't know why is making that. This is what appears: Translated Report (Full Report Below) Process: Arena [935] Path: /Applications/Resolume Arena 6/Arena.app/Contents/MacOS/Arena Identifier: com.resolume.arena Version: 6.1.5 (6.1.5.68469) Code Type: X86-64 (Translated) Parent Process: launchd [1] User ID: 501 Date/Time: 2023-06-30 06:26:25.5102 +0200 OS Version: macOS 13.4 (22F66) Report Version: 12 Anonymous UUID: BBEB6B45-F295-0C98-2890-2A64E6E53977 Sleep/Wake UUID: AD36FAD9-7084-4522-9FA0-015CEAC0ABA5 Time Awake Since Boot: 230 seconds Time Since Wake: 12 seconds System Integrity Protection: enabled Crashed Thread: 9 Exception Type: EXC_ARITHMETIC (SIGFPE) Exception Codes: 0x0000000000000001, 0x0000000000000000 Termination Reason: Namespace SIGNAL, Code 8 Floating point exception: 8 Terminating Process: exc handler [935] Thread 0:: Juce Message Thread Dispatch queue: com.apple.main-thread 0 ??? 0x7ff8909e69a8 ??? 1 libsystem_kernel.dylib 0x7ff800da6fbe __semwait_signal + 10 2 libsystem_c.dylib 0x7ff800c99585 nanosleep + 196 3 Arena 0x1051a4369 0x104c11000 + 5845865 4 Arena 0x1051a3c9e 0x104c11000 + 5844126 5 Arena 0x105119e60 0x104c11000 + 5279328 6 Arena 0x105119b85 0x104c11000 + 5278597 7 Arena 0x105111c87 0x104c11000 + 5246087 8 Arena 0x1055e7406 0x104c11000 + 10314758 9 Arena 0x1055e6c5c 0x104c11000 + 10312796 10 Arena 0x1055e6323 0x104c11000 + 10310435 11 Arena 0x105398455 0x104c11000 + 7894101 12 Arena 0x1058d289e 0x104c11000 + 13375646 13 Arena 0x105736756 0x104c11000 + 11687766 14 Arena 0x1051ed004 0x104c11000 + 6144004 15 Arena 0x1052dc7e1 0x104c11000 + 7124961 16 Arena 0x1051ecf14 0x104c11000 + 6143764 17 Arena 0x1051eceaf 0x104c11000 + 6143663 18 dyld 0x2067d841f start + 1903 Thread 1:: com.apple.rosetta.exceptionserver 0 runtime 0x7ff7ffdb0694 0x7ff7ffdac000 + 18068 Thread 2: 0 runtime 0x7ff7ffdce87c 0x7ff7ffdac000 + 141436 Thread 3: 0 runtime 0x7ff7ffdce87c 0x7ff7ffdac000 + 141436 Thread 4: 0 runtime 0x7ff7ffdce87c 0x7ff7ffdac000 + 141436 Thread 5: 0 ??? 0x7ff8909e69a8 ??? 1 libsystem_kernel.dylib 0x7ff800da70ee __psynch_cvwait + 10 2 libsystem_pthread.dylib 0x7ff800de3758 _pthread_cond_wait + 1242 3 Arena 0x1050707dc 0x104c11000 + 4585436 4 Arena 0x104fd5afe 0x104c11000 + 3951358 5 Arena 0x105075907 0x104c11000 + 4606215 6 libsystem_pthread.dylib 0x7ff800de31d3 _pthread_start + 125 7 libsystem_pthread.dylib 0x7ff800ddebd3 thread_start + 15
Posted
by Kalipso.
Last updated
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