Hi everyone, I'm completely stuck in an enrollment loop and developer support emails have gone unanswered for a week. Hoping an Apple engineer here can flag my account to get this cleared. The Issue: I attempted to enroll in the Apple Developer Program via the web portal (from Israel). The payment went into a "pending" limbo state. It has been a week, my card was never charged, and the enrollment is just stuck. I tried the recommended workaround of finishing the enrollment via the Apple Developer App on my Mac/iPhone. The app blocks me with the error: "Enrollment through the Apple Developer app is not available for this Apple Account. Visit http://developer.apple.com/programs/enroll/." I am now caught in a loop where the web portal is frozen waiting for a ghost payment, and the app refuses to let me restart the process. I am trying to launch a SaaS application and this backend bug is completely blocking my deployment schedule. Has anyone found a way to force-cancel a pending web enrollment so I can start fresh, or is there an Apple rep here who can look into my Apple ID and clear the block?

Hi everyone, My Apple Developer Program membership has expired on March 11, 2026, and I am unable to find any option to renew it. Team ID: 532YXBDAKC I have checked the following places but there is no renewal option available anywhere: The Apple Developer website (developer.apple.com) – no renewal button or prompt visible in my account The Apple Developer app on Mac – no renewal option found The Apple Developer app on iPhone – no renewal option found I would like to renew my membership as soon as possible, but I am completely stuck as there is no clear path to do so. Has anyone else faced this issue? How can I get this resolved? Is there a direct way to contact Apple Developer support for membership renewal? Any help would be greatly appreciated. Thank you.

Hi, hoping someone from the team can help move this along. We're enrolling our organization in the Apple Developer Program. Apple's identity verification team requested additional documents — government-issued photo ID, employment verification, and a business document — which we submitted on July 20 through the file-upload portal referenced in that request. We haven't heard anything since. Enrollment ID: 3RQBS82JYP Happy to provide anything further if needed — just looking for a status update or next steps. Thanks in advance.

Our Apple Developer Program membership for BARNEROBE AS was terminated under Section 3.2(f) on August 24, 2026. We appealed immediately and have contacted Developer Support multiple times, but we have received no substantive response. BARNEROBE AS is a legitimate Norwegian company with a genuine business and users. The termination has completely stopped our iOS operations and is causing ongoing financial and business harm every day. We respectfully ask Apple to urgently review and escalate our existing appeal. We are ready to provide any documentation or evidence required. Case ID -1: 20000145845679 Case ID -2: 20000150078655 Case ID -3: 20000147884075 Case ID -4:20000147522352 Case ID -5:20000146688996 Case ID -6: 20000145979328 Despite multiple support requests and our reinstatement appeal, we have received no substantive response or final decision. Our iOS operations remain completely suspended, causing ongoing business and financial harm.

Hi Team, My Apple Developer Program Membership license got auto-renewed on July 20th 2026 and i've also got the receipt. Yet the developer portal and AppStoreConnect is displaying as the membership is due for renewal and my app is removed from the app store. I've raised a ticket regarding this on Aug 26th and yet to receive a resolution on it. This is affecting the business operations. Request you to please resolve the issue. Case ID: 20000147813871

Hey team, I'm posting on behalf of a colleague, the account holder for our company's Apple Developer Program enrollment, who is currently unable to get any response through email support. Our organization submitted an enrollment for the Apple Developer Program around late July 2026. Shortly after, we received the confirmation email saying: "Once we verify that you have the authority to bind your organization to Apple Developer Program legal agreements, we'll email you with instructions on how to complete your enrollment." Enrollment ID: 5ACV2MS89Q It has now been over five weeks with no further email, no phone call, and no request for additional documents. The account holder has checked spam folders and voicemail and has not received any outreach. The company has a valid D-U-N-S number, and the account holder is a founder and officer of the company with full authority to sign on its behalf. We are happy to provide incorporation documents, an authorization letter, or anything else needed to complete verification. Could someone from Apple please review this enrollment and let us know what, if anything, is holding it up? The account holder is available to take a verification call or respond to email at the address on the enrollment. Thank you for your help.

Hello Apple Developer Support team, Our organization enrollment (ID P3FC75AHS7) was submitted on Wednesday, 26 August 2026. All company documents requested by Apple were uploaded the same day. Since then the status has remained "Your enrollment is being processed" with no request for further information. Support case 20000149623169 received only a generic acknowledgement that documents are under review. Phone support was not offered as an option on the contact form. Company: WorkHold Technologies OU, registered in Estonia, registry code 1757936, D-U-N-S 988020213. I am the owner and member of the board with legal authority to bind the company to agreements. One important note: this is the company's third enrollment attempt. Two earlier enrollments were approved at the document stage, but the membership purchase never completed and we received no explanation. If either of those enrollments is still open in your system and conflicting with this one, please close them. We only need enrollment P3FC75AHS7 to proceed. This is blocking a committed iOS launch date. Could an Apple team member check which verification step is currently pending (legal entity, D-U-N-S, applicant authority, or other) and whether anything is needed from our side? Thank you.

Hello, I am extremely frustrated with the current situation regarding my Apple Developer Program enrollment. I have been waiting for more than six weeks for my enrollment to be completed. I have followed all instructions provided by Apple and submitted all requested documentation. More than a week ago, I was asked to resubmit documents that I had already submitted previously, and I did so. Since then, I have received no meaningful update or response regarding the status of my enrollment. What makes this particularly frustrating is that I have seen other developers report that their enrollment process was completed within only a few days, while my case has now been pending for over a month and a half despite my repeatedly complying with Apple's requests. At this point, I need a clear explanation of what is happening with my enrollment. Could someone from Apple Developer Support please review my case and explain why it has been delayed for this long? I am ready to provide any additional information or documentation immediately if something is missing. I would really appreciate this being escalated to the appropriate team rather than receiving another generic response asking me to wait or resubmit the same documents again. Thank you.

API Keys cannot be created due to an invalid Program License Agreement. Please update this agreement and try your request again. i don't see any pending license agreement in the business section

Hi, I'm an individual developer based in Argentina. My enrollment has been sitting on Pending since August 25, 2026, and the US$99 has never been charged to my card. Timeline Aug 25, 2026, 6:55 PM (ART): Submitted the individual enrollment and the US$99 membership purchase. Received the "Order Acknowledgement" email the same evening, stating the order would be processed within 2 business days. Aug 26 to Aug 31: No membership confirmation email, no request for documents, no status change. Aug 31, 2026: Opened a support request. Case ID 20000152640375. Only the automated acknowledgement was received. Current state developer.apple.com/account shows the enrollment as Pending. Enrollment ID: 6D42Y58SRT No membership confirmation email received. No identity verification or document request at any point. No access to App Store Connect. The Apple Developer app shows that enrollment through the app is not available for this Apple Account, so the enrollment was completed on the web as directed. Key detail: the US$99 was never charged. There is no completed charge and no pending authorization on my card statement. This does not look like a declined payment — it looks like the order was acknowledged but never actually processed. What I have already verified on my side The legal name on my Apple Account matches my government-issued ID exactly. Address, phone number and account region are correct (Argentina). Two-factor authentication is enabled, with a trusted phone number and a trusted device. The credit card used is my own personal card, in my own name, and can be charged in USD. I am using the same Apple Account for the enrollment and for developer.apple.com. Phone callback is not offered as a support option in my region, so email was the only channel available to me. Request Could someone from Developer Support review Enrollment ID 6D42Y58SRT and Case ID 20000152640375, and confirm whether the order needs to be reprocessed manually or whether anything is required from my side? I have not attempted a second payment or a second enrollment, to avoid creating duplicate orders, and I would rather wait for guidance than make the situation worse. I'm happy to provide any documentation through a private channel. Thank you.

I'm extremely disappointed with my experience trying to change my Apple Developer account to a business account in Spain. I have contacted Apple Support multiple times because they keep asking me for what appears to be the wrong document. Unfortunately, after exchanging five emails, I feel like I'm talking to a wall. The senior advisor repeatedly sends almost exactly the same copy-and-paste response, asking for a “Certificación de denominación social.” This is particularly frustrating because, in Spain, this document is used during the company formation process to certify or reserve a company name. It is not the standard document used to prove that an existing company is currently registered and active. What makes this request even more absurd is that obtaining a Certificación de denominación social involves proposing multiple possible company names for registration. My company already exists and already has a legally registered name. It makes absolutely no sense to start proposing several new or random company names now simply to obtain a certificate for an Apple verification request. For an existing Spanish company, documents such as a Certificación de vigencia y cargos or a Nota Simple are the relevant documents used to verify the company's existence, current status, representatives, and official registration information. What is most frustrating is that Apple appears to be translating the name of a US document into Spanish without understanding which equivalent document is actually required under the Spanish company registration system. How is it possible that a company the size of Apple does not have clear guidance on the appropriate documentation for companies in Spain? After five emails, I still don't know exactly what document Apple actually needs. The responses are repetitive and don't address the explanation I have provided about the Spanish corporate documents. I would also like to know how long this process normally takes. Apple does not seem to provide any clear timeframe for converting an individual developer membership to an organization membership. Has anyone gone through this process recently, especially in Spain or another European country? How many days or weeks did it take from submitting the request until the account was successfully converted? At this point, I am worried that this could continue indefinitely because I seem unable to get a clear answer about which document Apple actually requires. Any advice or experience would be greatly appreciated because this process has become incredibly frustrating.

Can someone at Apple please help move this case forward? My team has been unable to notarize any macOS app since January 30, 2026. Latest test: Team ID: FDH6MWPL9X Submission ID: f0cd3704-36d5-450a-8035-26dc6e69a739 Support case: 20000107489402 Error 7000: "Team is not yet configured for notarization." issues: null ticketContents: null This team successfully notarized on January 27. Credentials work and all agreements are active. Apple rejects each submission before scanning the app. The support case has been open since February. I was told an internal ticket was created, but I have not received its number, a status update, or a timeline. Please: Escalate case 20000107489402 to the team responsible for Notary Service provisioning. Confirm that Team FDH6MWPL9X's notarization provisioning is being reviewed or reset. Provide the internal ticket number and the current next step. If you need more information, please tell me exactly what to provide.

I want to register apple developer program, first , I'll check my DUNS, but,the page show some information when I input my company infomation:Before enrolling, look up your organization to see if you have a D-U-N-S Number. Dun & Bradstreet may have already assigned one to you. If your organization is not listed, you'll have the option to submit your information to D&B for a free D-U-N-S Number.and a list of some other company information.but my company don't in the list,and I can't submit it.Who can help me?

Hi everyone, I'm hoping someone here has run into this and found a way through it, because Apple Support hasn't been much help so far. Background: We manage an Apple Developer Program Organization account for a healthcare startup. The membership itself is active and has existed for a while — we're simply trying to renew it. The issue: Every renewal payment attempt gets redirected to a "payment review," and every single review has since failed — 5 times in a row now, over more than a week. We've tried: A locally-issued card, paid from within the country of registration A different card issued in a different country, paid from that country Both cards, both regions — same result every time. No explanation is given for why the review fails, and no alternative payment method is offered. What we've already done: Contacted Apple Developer Support multiple times through the normal request form Explained the repeated failures and asked for the specific reason Asked for escalation beyond the standard review queue So far, we've gotten generic responses without any diagnostic detail on why the payment keeps getting flagged, and no indication of timeline. Why I think this isn't a card issue: Five consecutive failures across two completely different cards, banks, and countries strongly suggests the problem is on the review/account side, not the payment method itself. But without any feedback from Apple explaining what's actually being flagged, we're stuck guessing. This is currently blocking a completed, ready-to-submit app from being released, so the urgency is real on our side. Has anyone dealt with a payment review that kept failing repeatedly like this? Did you find out what actually triggers repeated review failures (billing address mismatch, name mismatch, something account-level)? Is there a way to reach a specialized billing/renewal team rather than the standard support queue? Did a specific action on your end (changing payment method type, updating account info, waiting a certain amount of time) actually resolve it? Any insight — even "this happened to us and here's roughly how long it took" — would genuinely help. Thanks in advance.

Hello, Our developer account (Team ID S9D9F72QF8) was terminated on August 24 under Section 3.2(f) for "documented indications of fraudulent conduct." We received no prior warning, no pending termination notice, and to this day no specific reason: not which app, not which action, not which signal. This account was not a side project. Our whole company, our team's livelihood, and six live apps with real users were built on it. All of it stopped overnight. We take Apple's rules extremely seriously. We have never bought or manipulated reviews, ratings, or downloads, never used misleading metadata, and never operated any other developer account. We submitted a reinstatement petition (Case 20000145868954) with a compliance improvement plan, and we offered full supporting documentation, including our trade registry records and a notarized declaration that we have no connection to any other account. We are not asking Apple to skip its process. We are asking for two things any developer would ask for: Human review of our file and petition. The specific conduct at issue, so we can respond to it with evidence. If a mistake was made on our side, we want to know it, fix it, and prove the fix. If this is a false positive, we want the chance to show it. If anyone from App Review sees this, we would be grateful for any update on our case. And if other developers have resolved a similar situation, we would appreciate hearing what helped. Thank you for reading.

Hello Apple Support Team, our company enrollment has been pending since august 7 following an initial rejection due to a missing website. We have now fully deployed our official company website and corporate emails. Everything is active and compliant with Apple Developer Program guidelines. Official website: https://www.erabox.ch Enrollment ID: Y5NQMPYLMV Previous Case ID: 20000148226372 This delay is heavily impacting our corporate operations. Please review our updated domain credentials and enable the payment phase on our account. Thank you

Cases #102940604493 and #102931443801 (same issue, 2 cases with tech team) Hi everyone, I'm hoping to get some traction on a Developer Program / account verification issue that has been stuck for about two months. Timeline: • ~3 months ago: purchased an Apple Developer Program membership to sign and distribute my macOS app. • ~2 months ago: tried to sign my app for the first time and couldn't - my team appears to be not configured / membership not fully active. • Opened a support case. Developer Support requested technical information about my app and logs, then another agent asked for identity documents, and I promptly submitted everything: passport, driver's license, utility bills, plus full details of my signing attempt and app description. • Since then: complete silence. No explanation of what the problem is, no next steps, no ETA - despite multiple follow-ups by email. Phone support is not an option for me: the Apple ID my enrollment is tied to is associated with Ukraine, and the callback option is unavailable for it, so email is my only channel - and it has gone quiet. I tried to call from my work account which is US based, but they said i need to cantact from the account i applied for apple dev program. Case IDs: #102940604493 and #102931443801 Could someone from Apple please take a look and help move this case forward, or at least tell me what is actually blocking my membership and possibility to sign my app with apple dev key? and what else is needed from me? Thank you! Appreciate your time! Best,

I enrolled my company Yasmina IT and Development LLC (Wyoming LLC) in the Apple Developer Program as an organization. The enrollment was declined and my account page now shows "Your enrollment request for your company has been declined." Company details: Legal Entity: Yasmina IT and Development LLC D-U-N-S: 141729385 Website: yasmina-it.com Valid EIN and passport on file Developer Support (Robert, case 102818588804) advised me to enroll as an individual instead, but provided no specific reason for the organization decline. I replied on March 19th asking for the rejection reason — no response. I opened a second case (30000003327016) on March 25th — also no response. I am not asking to bypass any requirements. I simply need the specific rejection reason so I can take the correct action. Has anyone experienced this and found a resolution?

Hello, I am posting here because I no longer have access to the communication channels that were previously available to discuss my developer account with Apple. My appeal was denied, but Apple informed me that I could submit a reinstatement request after addressing the concerns that had been identified. Following that communication, I spent considerable time reviewing my applications, metadata, screenshots, codebase, user flows, and business practices. Although I do not believe my account was involved in dishonest or fraudulent activity, I nevertheless made extensive changes in an effort to address any potential concerns Apple may have had. The main difficulty is that the specific conduct that led to the termination decision was never clearly explained to me. Apple cited Section 3.2(f) and provided examples of prohibited behavior, but did not identify which specific action or activity was associated with my account. As a result, I was left attempting to correct every possible issue without understanding what the actual concern was. In addition, throughout my participation in the Apple Developer Program, I had never previously encountered a notice, suspension, or similar action of this nature. This made it even more difficult for me to understand what specific issue Apple believed had occurred and how best to address it. While I was still implementing changes and preparing what I believed would be a reinstatement submission, I received a termination notice. Since the termination, I have lost access to the Contact Us page and the communication channels that were previously available to me. I would therefore appreciate guidance from Apple or from developers who may have experienced a similar situation: How is a developer expected to submit a reinstatement request after termination if the Contact Us page is no longer accessible? Is there an alternative channel through which reinstatement requests can be submitted? Has anyone successfully submitted a reinstatement request after account termination and received a review? I am not asking Apple to reverse its decision through this forum. I am simply trying to understand how a developer is expected to submit a reinstatement request after termination when the previously available communication channels are no longer accessible. Thank you for your time.

Hello, I am seeking guidance regarding a Pending Termination Notice received on March 18, 2026 for the developer account of Kaagapay Platform Inc. Background: Our app, CreditKaagapay: Score & Report (App ID: 6744999391), is a credit report and loan matching platform operating in the Philippines in partnership with the Credit Information Corporation (CIC). The app maintained a 4.8-star rating with over 4,000 reviews. No prior warnings were issued before the notice. Notice Details: The notice cited Guideline 5.6 and Section 3.2(f), alleging dishonest or fraudulent activity related to account information. Timeline: • March 18: Received the Pending Termination Notice. Submitted two appeals (App Removal + Pending Account Termination) on the same day. Both received on-screen confirmation. • March 25: Submitted a follow-up through the App Review Status contact form. • March 26: Developer Support confirmed the appeal was forwarded to the App Review Board (Case ID: 30000003321343). • April 1 (today, Day 14): No response received from the App Review Board. Questions: Is there a way to confirm that our appeals are currently under review by the App Review Board? Are there any additional steps we should take to bring this to the Board's attention? Is there any mechanism to submit supplementary documentation, as the appeal form did not support attachments? We remain fully committed to compliance and ready to provide any additional information requested. Thank you for any guidance. Yifu Zhang, Account Holder Case ID: 30000003321343