Feedback Assistant

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Use Feedback Assistant to report issues and give suggestions about using Apple software and developing for Apple platforms.

Posts under Feedback Assistant tag

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Feedback Assistant Unresponsive
Hello, I was told from Developer engineers to post an Xcode issue on Feedback Assistant. It has been 6 weeks and I have yet to receive a single reply or acknowledgement on my feedback post. I would just like to at least get some sort of acknowledgement from Feedback Assistant that my post is being tracked or if a resolution is in work please. Here's the post: https://feedbackassistant.apple.com/feedback/21824703
1
0
809
Mar ’26
A blank keyboard appear in safari view controller
A blank keyboard appear in safari view controller Description: While clicking a password enter field in a page inside a safari view controller, keyboard will appear. However, the keyboard is blank out. The app is enterprise program app which is iPhone app but allow to install in iPad. The issue will only appear in iPadOS 26+ and it can be temporary fixed by changing the window size. Expected result: A keyboard with characters button should be appeared. Actual: A keyboard which is blank and no characters can be input. P.S. : A feedback ticket also raise : FB21921438
1
1
839
Feb ’26
Feedback Assistant: „This Feedback will no longer be monitored, and incoming messages will not be reviewed.“
Every now and then I get this very frustrating message on Feedback Assistant. For instance, in FB14696726 I reported an issue with the App Store Connect API. 4 weeks later, I got a reply, asking among other things for a „correlation key and Charles log“. I immediately replied saying that I didn‘t know what those are, and they replied After reviewing your feedback, it is unclear what the exact issue is. I pointed out that I had asked a question which was left unanswered, and they replied explaining what the correlation key is. Then I asked again what the Charles log is. They replied The Apple Developer website provides access to a range of videos covering various topics on using and developing with Apple technologies. You can find these videos on our Development Videos page: http://developer.apple.com/videos. I opened the link and searched for „Charles“ but there were no results, so I asked to kindly point me to the video answering my question. They replied 3 months later (today): Following up on our last message, we believe this issue is either resolved or not reproducible with the information provided and will now consider this report closed internally. This Feedback will no longer be monitored, and incoming messages will not be reviewed. This is not the first time I ask for clarification and get back a message basically telling me that „we won‘t answer any questions you may have and won‘t hear anything you still may have to say about this issue“. They didn‘t even ask me to verify if the issue is resolved or not, like they sometimes do. No, they just shut the door in my face. I just wanted to share this frustrating experience. Perhaps an Apple engineer wants to say something about it or a developer has had a similar experience?
2
0
1.2k
Feb ’26
Apple account stuck in pending status after migrating from an individual developer account to a company account
Apple Developer Support The situation is as follows: Recently, we upgraded from an individual developer account to a company account about 2–3 weeks ago. When it came time to renew the account, it was strange that the fee displayed was $99 instead of $299. We had no way to change this, so we proceeded with the $99 payment. After that, Apple introduced new terms and conditions. When we tried to accept them, the account status did not change at all. I clicked “Accept” many times, but it remained in pending status. When I checked the browser console (F12), I noticed that Apple was returning a 500 error, but this error was not shown anywhere in the UI. I have called and emailed Apple support many times. However, they insist that our company account is already active and that we just need to accept the terms and conditions. Unfortunately, we are unable to accept them due to the error returned by Apple’s system. I explained this to them, but they still insist that we simply follow their instructions. As a result, we are currently stuck and do not know how to proceed so that the account can be fully activated and our app can return to the Apple App Store: We accepted Apple's terms on the 22nd. Organization account with $99, unclear why: I've clicked accept many times but it didn't work (Apple error 500), and the status remains pending: Therefore, I am hoping to get help from this forum in case anyone has experienced a similar issue and found a solution.
0
1
522
Dec ’25
Apple account stuck in pending status after migrating from an individual developer account to a company account
The situation is as follows: Recently, we upgraded from an individual developer account to a company account about 2–3 weeks ago. When it came time to renew the account, it was strange that the fee displayed was $99 instead of $299. We had no way to change this, so we proceeded with the $99 payment. After that, Apple introduced new terms and conditions. When we tried to accept them, the account status did not change at all. I clicked “Accept” many times, but it remained in pending status. When I checked the browser console (F12), I noticed that Apple was returning a 500 error, but this error was not shown anywhere in the UI. I have called and emailed Apple support many times. However, they insist that our company account is already active and that we just need to accept the terms and conditions. Unfortunately, we are unable to accept them due to the error returned by Apple’s system. I explained this to them, but they still insist that we simply follow their instructions. As a result, we are currently stuck and do not know how to proceed so that the account can be fully activated and our app can return to the Apple App Store: We accepted Apple's terms on the 22nd. Organization account with $99, unclear why: I've clicked accept many times but it didn't work (Apple error 500), and the status remains pending: Therefore, I am hoping to get help from this forum in case anyone has experienced a similar issue and found a solution.
1
1
358
Dec ’25
iOS26 CarPlay not optimized for Subaru 11.6 inch vertical in infotainment screen
The newest iOS 26 CarPlay upgrade seems more like a downgrade with vehicles from Subaru with the 11.6 inch vertical infotainment display. Such a big screen, but only one widget shows at a time additionally, prior to this iOS update we had three lines of apps on the main page now only two. also to be noted album art size on all music streaming and podcast apps is extremely small about half the size of what it originally was prior to this update yes, I tried turning on and off the screen optimization setting and CarPlay. It did not do anything.
1
2
2.2k
Dec ’25
Case ID: 102772391808
We are enrolling on behalf of an organization. We do have following information with us. • Legal binding authority, • Legal entity status, • A D-U-N-S® number, and • A website. We are always getting the message as :- There may be an issue with your account that needs to be resolved before you can continue. Please contact support. This seems very generic message we are not getting the reason why we are not able to enroll for apple dev program.
0
0
535
Dec ’25
[Issue] Animation of Menu on iOS 26.1
Hello everyone! I found a weird behavior with the animation of Menucomponent on iOS 26.1 When the menu disappear the animation is very glitchy You can find here a sample of code to reproduce it @available(iOS 26.0, *) struct MenuSample: View { var body: some View { GlassEffectContainer { HStack { Menu { Button("Action 1") {} Button("Action 2") {} Button("Delete", role: .destructive) {} } label: { Image(systemName: "ellipsis") .padding() } Button {} label: { Image(systemName: "xmark") .padding() } } .glassEffect(.clear.interactive()) } } } @available(iOS 26.0, *) #Preview { MenuSample() .preferredColorScheme(.dark) } I did two videos: iOS 26.0 iOS 26.1 Thanks for your help
0
0
564
Nov ’25
Feedbacks stay “unread" forever
I have two feedbacks now where I’ve been requested additional info, and provided it, but the feedback still has an “unread” dot, and is still in the “Requests” folder. I’ve asked multiple times to clear this status in one of those feedbacks (FB14888965), but got no response. Not the end of the world as long as the engineers are notified, but iirc the dot would disappear as soon as I replied.
6
0
745
Nov ’25
Reliable Alternative for Google Sign-In with AWS Cognito on iOS (React Native)
I’m developing a React Native application using AWS Cognito Hosted UI with Google Sign-In for authentication.My setup uses: React Native: 0.76.9 Library: react-native-app-auth version 8.0.3 Xcode Minimum Deployment Target: 13.4 The same implementation works perfectly on Android, but on iOS it behaves inconsistently. Here’s the issue: Login flow completes successfully. However, access tokens and ID tokens are often null or malformed on iOS. This results in 401 Invalid Token errors when calling backend APIs. I’ve also tried using react-native-inappbrowser-reborn, but the issue persists.I’m currently using both the client ID and reverse client ID correctly as callback URLs in Cognito’s configuration". So my questions are: "Is it better to continue using react-native-app-auth and @react-native-google-signin/google-signin with improved configuration for iOS? Or is there a more reliable approach/library for handling Cognito authentication and token management on iOS (especially for Hosted UI with Google Sign-In)? Looking forward to any suggestions or best practices from those who’ve implemented Cognito + Google Sign-In on iOS using React Native.If you’ve found a stable setup for managing tokens and callbacks on iOS, please share your approach". Thank you!
1
0
994
Nov ’25
Feedbacks get closed if they cannot be reliably reproduced
It’s very frustrating when in a feedback I specify that I cannot reliably reproduce it and the feedback gets closed with the message “Since this issue cannot be reproduced, this report has been closed”, e.g. FB18985938. Is Apple not interested in hearing about issues that cannot be reliably reproduced? Many issues unfortunately depend on a variety of factors and it’s often impossible for third-party developers or users to figure out how to reliably reproduce them. Usually these kind of issues get addressed by e.g. adding more logging so that the next time it happens it's easier to find out what's causing it. Then the last part of the message “Please file a new report with a sysdiagnose if you encounter this issue again” sounds like I’m being teased, because what use is a new sysdiagnose if I still cannot reproduce it reliably? It will just be closed like the last one. I created FB20595673 for this issue.
0
0
699
Oct ’25
Sudden brightness/contrast shifts in videos across multiple apps on iPhone
Hi, I’ve been experiencing a strange issue with video playback on my iPhone. While watching videos, the image will suddenly shift it becomes more greyish, then sometimes briefly goes black, and then returns to normal bright quality. This can happen multiple times during a single video. This is not limited to the Photos app. I’ve seen it happen: In the Photos app when playing videos I recorded myself In Snapchat when watching videos sent by others Occasionally in other social media apps as well Additional details: HDR Video is turned off Apple ProRes is turned off Tried both 4K 60fps and 4K 30fps Camera format set to “Most Compatible” Low Power Mode is off Issue happens whether the phone is cool or warm Doesn’t seem related to the video file itself the same file exported to another device looks fine all the way through These exact same videos play back completely normally on my iPad with no brightness or contrast shifts at all I’m currently on the iOS 17 public beta, but this issue was happening before I installed the beta as well, so it’s not beta-specific It almost feels like the display or system is switching between different brightness/contrast profiles mid playback, regardless of the app. Has anyone else experienced this, and is there a way to disable this behavior so the brightness and color stay consistent during video playback? Thanks in advance!
0
0
723
Aug ’25
Wunsch nach transparenterem Umgang mit Public-Beta-Feedback
Sehr geehrtes Apple-Team, ich bin seit mehreren Jahren aktiver Teilnehmer am Public Beta-Programm und habe in dieser Zeit zahlreiche Feedbackmeldungen über die Feedback Assistant App eingereicht – teils mit ausführlicher Fehlerbeschreibung, Screenshots oder systematischer Reproduktionshilfe. Leider bleibt bei mir als Nutzer der Eindruck zurück, dass dieses Feedback ins Leere läuft. Viele meiner Meldungen stehen seit Jahren im Status „Offen“, ohne jegliche Rückmeldung oder sichtbare Bearbeitung. Auch wenn mir bewusst ist, dass eine individuelle Antwort nicht vorgesehen ist, fehlt mir zumindest eine Bestätigung, dass das Feedback angekommen ist, bewertet wurde oder an die zuständige Stelle weitergeleitet wurde. Ich wünsche mir als engagierter Tester mehr Transparenz im Umgang mit unseren Rückmeldungen – sei es durch eine automatische Eingangsbestätigung, eine grobe Statusanzeige (z. B. „dupliziert“, „weitergeleitet“, „behoben in Version XY“) oder gelegentliche Hinweise, wie viele Probleme durch die Community-Beiträge erkannt und gelöst wurden. Diese kleine Form der Anerkennung würde die Motivation vieler freiwilliger Tester stärken und das Vertrauen in den Prozess erhöhen. So wie es derzeit gestaltet ist, entsteht eher das Gegenteil: Frustration, Zweifel am Nutzen des Feedbacks und damit auch weniger Bereitschaft, zukünftige Probleme zu melden. Ich hoffe sehr, dass Sie diese Anregung intern weitergeben – auch im Sinne der langfristigen Qualitätssicherung Ihrer Software. Vielen Dank. Mit freundlichen Grüßen Christian Dear Apple Team, I have been an active Public Beta tester for several years and have submitted many reports via the Feedback Assistant – often with detailed descriptions, reproduction steps, and screenshots. Unfortunately, from a user’s perspective, it feels like this feedback disappears into a black hole. Most of my reports remain marked as “Open” for years, without any indication of review or resolution. I understand that individual responses are not part of the process, but there is no confirmation that feedback is received, reviewed, or forwarded internally. As a committed tester, I would greatly appreciate more transparency in the feedback process – for example, a short confirmation message, a basic status indicator (e.g., “duplicate”, “forwarded”, “resolved in version XY”) or even general updates about how user feedback contributes to product improvement. These small gestures would strengthen trust in the process and encourage ongoing contributions. The current silence, however, tends to demotivate testers and raises doubts about the usefulness of reporting bugs at all. I hope you will consider this suggestion and possibly forward it to the responsible internal teams. Sincerely, Christian
0
0
365
Aug ’25
What personal data is included in iOS storage logs
While I was submitting a new feedback today for an iPhone/iPad storage issue, I saw a new log called “iOS storage log”. I could find no reference to this when I searched online. It made me wonder if it was new and if it contained personal data? Most of us only have one device, with all our personal data. Therefore, I’d appreciate any input on what personal data these logs contain.
2
0
726
Jul ’25
Feedback Assistant Unresponsive
Hello, I was told from Developer engineers to post an Xcode issue on Feedback Assistant. It has been 6 weeks and I have yet to receive a single reply or acknowledgement on my feedback post. I would just like to at least get some sort of acknowledgement from Feedback Assistant that my post is being tracked or if a resolution is in work please. Here's the post: https://feedbackassistant.apple.com/feedback/21824703
Replies
1
Boosts
0
Views
809
Activity
Mar ’26
A blank keyboard appear in safari view controller
A blank keyboard appear in safari view controller Description: While clicking a password enter field in a page inside a safari view controller, keyboard will appear. However, the keyboard is blank out. The app is enterprise program app which is iPhone app but allow to install in iPad. The issue will only appear in iPadOS 26+ and it can be temporary fixed by changing the window size. Expected result: A keyboard with characters button should be appeared. Actual: A keyboard which is blank and no characters can be input. P.S. : A feedback ticket also raise : FB21921438
Replies
1
Boosts
1
Views
839
Activity
Feb ’26
Feedback Assistant: „This Feedback will no longer be monitored, and incoming messages will not be reviewed.“
Every now and then I get this very frustrating message on Feedback Assistant. For instance, in FB14696726 I reported an issue with the App Store Connect API. 4 weeks later, I got a reply, asking among other things for a „correlation key and Charles log“. I immediately replied saying that I didn‘t know what those are, and they replied After reviewing your feedback, it is unclear what the exact issue is. I pointed out that I had asked a question which was left unanswered, and they replied explaining what the correlation key is. Then I asked again what the Charles log is. They replied The Apple Developer website provides access to a range of videos covering various topics on using and developing with Apple technologies. You can find these videos on our Development Videos page: http://developer.apple.com/videos. I opened the link and searched for „Charles“ but there were no results, so I asked to kindly point me to the video answering my question. They replied 3 months later (today): Following up on our last message, we believe this issue is either resolved or not reproducible with the information provided and will now consider this report closed internally. This Feedback will no longer be monitored, and incoming messages will not be reviewed. This is not the first time I ask for clarification and get back a message basically telling me that „we won‘t answer any questions you may have and won‘t hear anything you still may have to say about this issue“. They didn‘t even ask me to verify if the issue is resolved or not, like they sometimes do. No, they just shut the door in my face. I just wanted to share this frustrating experience. Perhaps an Apple engineer wants to say something about it or a developer has had a similar experience?
Replies
2
Boosts
0
Views
1.2k
Activity
Feb ’26
Apple account stuck in pending status after migrating from an individual developer account to a company account
Apple Developer Support The situation is as follows: Recently, we upgraded from an individual developer account to a company account about 2–3 weeks ago. When it came time to renew the account, it was strange that the fee displayed was $99 instead of $299. We had no way to change this, so we proceeded with the $99 payment. After that, Apple introduced new terms and conditions. When we tried to accept them, the account status did not change at all. I clicked “Accept” many times, but it remained in pending status. When I checked the browser console (F12), I noticed that Apple was returning a 500 error, but this error was not shown anywhere in the UI. I have called and emailed Apple support many times. However, they insist that our company account is already active and that we just need to accept the terms and conditions. Unfortunately, we are unable to accept them due to the error returned by Apple’s system. I explained this to them, but they still insist that we simply follow their instructions. As a result, we are currently stuck and do not know how to proceed so that the account can be fully activated and our app can return to the Apple App Store: We accepted Apple's terms on the 22nd. Organization account with $99, unclear why: I've clicked accept many times but it didn't work (Apple error 500), and the status remains pending: Therefore, I am hoping to get help from this forum in case anyone has experienced a similar issue and found a solution.
Replies
0
Boosts
1
Views
522
Activity
Dec ’25
Apple account stuck in pending status after migrating from an individual developer account to a company account
The situation is as follows: Recently, we upgraded from an individual developer account to a company account about 2–3 weeks ago. When it came time to renew the account, it was strange that the fee displayed was $99 instead of $299. We had no way to change this, so we proceeded with the $99 payment. After that, Apple introduced new terms and conditions. When we tried to accept them, the account status did not change at all. I clicked “Accept” many times, but it remained in pending status. When I checked the browser console (F12), I noticed that Apple was returning a 500 error, but this error was not shown anywhere in the UI. I have called and emailed Apple support many times. However, they insist that our company account is already active and that we just need to accept the terms and conditions. Unfortunately, we are unable to accept them due to the error returned by Apple’s system. I explained this to them, but they still insist that we simply follow their instructions. As a result, we are currently stuck and do not know how to proceed so that the account can be fully activated and our app can return to the Apple App Store: We accepted Apple's terms on the 22nd. Organization account with $99, unclear why: I've clicked accept many times but it didn't work (Apple error 500), and the status remains pending: Therefore, I am hoping to get help from this forum in case anyone has experienced a similar issue and found a solution.
Replies
1
Boosts
1
Views
358
Activity
Dec ’25
iOS26 CarPlay not optimized for Subaru 11.6 inch vertical in infotainment screen
The newest iOS 26 CarPlay upgrade seems more like a downgrade with vehicles from Subaru with the 11.6 inch vertical infotainment display. Such a big screen, but only one widget shows at a time additionally, prior to this iOS update we had three lines of apps on the main page now only two. also to be noted album art size on all music streaming and podcast apps is extremely small about half the size of what it originally was prior to this update yes, I tried turning on and off the screen optimization setting and CarPlay. It did not do anything.
Replies
1
Boosts
2
Views
2.2k
Activity
Dec ’25
Case ID: 102772391808
We are enrolling on behalf of an organization. We do have following information with us. • Legal binding authority, • Legal entity status, • A D-U-N-S® number, and • A website. We are always getting the message as :- There may be an issue with your account that needs to be resolved before you can continue. Please contact support. This seems very generic message we are not getting the reason why we are not able to enroll for apple dev program.
Replies
0
Boosts
0
Views
535
Activity
Dec ’25
[Issue] Animation of Menu on iOS 26.1
Hello everyone! I found a weird behavior with the animation of Menucomponent on iOS 26.1 When the menu disappear the animation is very glitchy You can find here a sample of code to reproduce it @available(iOS 26.0, *) struct MenuSample: View { var body: some View { GlassEffectContainer { HStack { Menu { Button("Action 1") {} Button("Action 2") {} Button("Delete", role: .destructive) {} } label: { Image(systemName: "ellipsis") .padding() } Button {} label: { Image(systemName: "xmark") .padding() } } .glassEffect(.clear.interactive()) } } } @available(iOS 26.0, *) #Preview { MenuSample() .preferredColorScheme(.dark) } I did two videos: iOS 26.0 iOS 26.1 Thanks for your help
Replies
0
Boosts
0
Views
564
Activity
Nov ’25
Feedbacks stay “unread" forever
I have two feedbacks now where I’ve been requested additional info, and provided it, but the feedback still has an “unread” dot, and is still in the “Requests” folder. I’ve asked multiple times to clear this status in one of those feedbacks (FB14888965), but got no response. Not the end of the world as long as the engineers are notified, but iirc the dot would disappear as soon as I replied.
Replies
6
Boosts
0
Views
745
Activity
Nov ’25
Reliable Alternative for Google Sign-In with AWS Cognito on iOS (React Native)
I’m developing a React Native application using AWS Cognito Hosted UI with Google Sign-In for authentication.My setup uses: React Native: 0.76.9 Library: react-native-app-auth version 8.0.3 Xcode Minimum Deployment Target: 13.4 The same implementation works perfectly on Android, but on iOS it behaves inconsistently. Here’s the issue: Login flow completes successfully. However, access tokens and ID tokens are often null or malformed on iOS. This results in 401 Invalid Token errors when calling backend APIs. I’ve also tried using react-native-inappbrowser-reborn, but the issue persists.I’m currently using both the client ID and reverse client ID correctly as callback URLs in Cognito’s configuration". So my questions are: "Is it better to continue using react-native-app-auth and @react-native-google-signin/google-signin with improved configuration for iOS? Or is there a more reliable approach/library for handling Cognito authentication and token management on iOS (especially for Hosted UI with Google Sign-In)? Looking forward to any suggestions or best practices from those who’ve implemented Cognito + Google Sign-In on iOS using React Native.If you’ve found a stable setup for managing tokens and callbacks on iOS, please share your approach". Thank you!
Replies
1
Boosts
0
Views
994
Activity
Nov ’25
Unable to sign in to Feedback Assistant
I'm unable to sign in to Feedback Assistant on macOS. I have two Apple accounts and neither will sign in. I am able to sign in via the website. With the desktop app I'm getting a rather generic error message: "Unable to sign in to Feedback Assistant Thank you for your patience. Please try again later." This started this morning.
Replies
6
Boosts
1
Views
685
Activity
Oct ’25
Feedbacks get closed if they cannot be reliably reproduced
It’s very frustrating when in a feedback I specify that I cannot reliably reproduce it and the feedback gets closed with the message “Since this issue cannot be reproduced, this report has been closed”, e.g. FB18985938. Is Apple not interested in hearing about issues that cannot be reliably reproduced? Many issues unfortunately depend on a variety of factors and it’s often impossible for third-party developers or users to figure out how to reliably reproduce them. Usually these kind of issues get addressed by e.g. adding more logging so that the next time it happens it's easier to find out what's causing it. Then the last part of the message “Please file a new report with a sysdiagnose if you encounter this issue again” sounds like I’m being teased, because what use is a new sysdiagnose if I still cannot reproduce it reliably? It will just be closed like the last one. I created FB20595673 for this issue.
Replies
0
Boosts
0
Views
699
Activity
Oct ’25
Sudden brightness/contrast shifts in videos across multiple apps on iPhone
Hi, I’ve been experiencing a strange issue with video playback on my iPhone. While watching videos, the image will suddenly shift it becomes more greyish, then sometimes briefly goes black, and then returns to normal bright quality. This can happen multiple times during a single video. This is not limited to the Photos app. I’ve seen it happen: In the Photos app when playing videos I recorded myself In Snapchat when watching videos sent by others Occasionally in other social media apps as well Additional details: HDR Video is turned off Apple ProRes is turned off Tried both 4K 60fps and 4K 30fps Camera format set to “Most Compatible” Low Power Mode is off Issue happens whether the phone is cool or warm Doesn’t seem related to the video file itself the same file exported to another device looks fine all the way through These exact same videos play back completely normally on my iPad with no brightness or contrast shifts at all I’m currently on the iOS 17 public beta, but this issue was happening before I installed the beta as well, so it’s not beta-specific It almost feels like the display or system is switching between different brightness/contrast profiles mid playback, regardless of the app. Has anyone else experienced this, and is there a way to disable this behavior so the brightness and color stay consistent during video playback? Thanks in advance!
Replies
0
Boosts
0
Views
723
Activity
Aug ’25
Wunsch nach transparenterem Umgang mit Public-Beta-Feedback
Sehr geehrtes Apple-Team, ich bin seit mehreren Jahren aktiver Teilnehmer am Public Beta-Programm und habe in dieser Zeit zahlreiche Feedbackmeldungen über die Feedback Assistant App eingereicht – teils mit ausführlicher Fehlerbeschreibung, Screenshots oder systematischer Reproduktionshilfe. Leider bleibt bei mir als Nutzer der Eindruck zurück, dass dieses Feedback ins Leere läuft. Viele meiner Meldungen stehen seit Jahren im Status „Offen“, ohne jegliche Rückmeldung oder sichtbare Bearbeitung. Auch wenn mir bewusst ist, dass eine individuelle Antwort nicht vorgesehen ist, fehlt mir zumindest eine Bestätigung, dass das Feedback angekommen ist, bewertet wurde oder an die zuständige Stelle weitergeleitet wurde. Ich wünsche mir als engagierter Tester mehr Transparenz im Umgang mit unseren Rückmeldungen – sei es durch eine automatische Eingangsbestätigung, eine grobe Statusanzeige (z. B. „dupliziert“, „weitergeleitet“, „behoben in Version XY“) oder gelegentliche Hinweise, wie viele Probleme durch die Community-Beiträge erkannt und gelöst wurden. Diese kleine Form der Anerkennung würde die Motivation vieler freiwilliger Tester stärken und das Vertrauen in den Prozess erhöhen. So wie es derzeit gestaltet ist, entsteht eher das Gegenteil: Frustration, Zweifel am Nutzen des Feedbacks und damit auch weniger Bereitschaft, zukünftige Probleme zu melden. Ich hoffe sehr, dass Sie diese Anregung intern weitergeben – auch im Sinne der langfristigen Qualitätssicherung Ihrer Software. Vielen Dank. Mit freundlichen Grüßen Christian Dear Apple Team, I have been an active Public Beta tester for several years and have submitted many reports via the Feedback Assistant – often with detailed descriptions, reproduction steps, and screenshots. Unfortunately, from a user’s perspective, it feels like this feedback disappears into a black hole. Most of my reports remain marked as “Open” for years, without any indication of review or resolution. I understand that individual responses are not part of the process, but there is no confirmation that feedback is received, reviewed, or forwarded internally. As a committed tester, I would greatly appreciate more transparency in the feedback process – for example, a short confirmation message, a basic status indicator (e.g., “duplicate”, “forwarded”, “resolved in version XY”) or even general updates about how user feedback contributes to product improvement. These small gestures would strengthen trust in the process and encourage ongoing contributions. The current silence, however, tends to demotivate testers and raises doubts about the usefulness of reporting bugs at all. I hope you will consider this suggestion and possibly forward it to the responsible internal teams. Sincerely, Christian
Replies
0
Boosts
0
Views
365
Activity
Aug ’25
What personal data is included in iOS storage logs
While I was submitting a new feedback today for an iPhone/iPad storage issue, I saw a new log called “iOS storage log”. I could find no reference to this when I searched online. It made me wonder if it was new and if it contained personal data? Most of us only have one device, with all our personal data. Therefore, I’d appreciate any input on what personal data these logs contain.
Replies
2
Boosts
0
Views
726
Activity
Jul ’25