My apps stuck on review stage. Reason of it is Guideline 2.3.2 - Performance - Accurate Metadata We noticed that your promotional image to be displayed on the App Store does not sufficiently represent the associated promoted in-app purchase. Specifically, we found the following issue with your promotional image: – Your promotional image is the same as your app’s icon. The problem is i can't change this image. My subscription is still in 'in review' stage and I don't have option like delete image or change image. I replied to the review explaining that I cannot change it as long as the subscription is under review, but I haven’t received any meaningful reply, except that I need to change promotion image to be eligible for further review(which i cant do because i haven't option to change this image). Has anyone had such a problem before?

Hello, I added new In-App Purchase into my app, it was approved on 2nd of Oct but now 7th of Oct I still cannot see it in the list of products coming from Store. I already have 2 subscriptions and 1 In-App purchase in my app, but the new In-App purchase is still not coming from the store in available products. What could cause this?

Hi, I have deployed my app on Test Flight, I have two subscriptions, monthly and yearly. User can have one of them at a time and upgrade, downgrade to the other. Upgrade, downgrade, cancel from the Apple Settings worked fine in the sandbox environment when testing locally. Now when I have deployed the app on TestFlight, I was able to purchase the subscription successfully from my app. Now when I want to cancel my subscription from the Apple Settings it gives me the following error after confirming cancellation, 'Your request is temporarily unable to be processed. Please try again later.' Also the other subscription offer (yearly) is also not shown to which I could upgrade, even though in the sandbox I was able to upgrade downgrade from the settings. Another thing I have noticed is that the app Icon or name is not shown anywhere in settings with the subscription. Instead of app icon only empty square is shown. Even though app icon shows fine everywhere else. Can someone please help me figure out this issue?

I've been struggling to work with the Storekit framework and specifically to find the current Storefront used by the user of the app. Context : My app needs to behave differently depending on the country of the user. For me relying on Locale.current.region?.identifier does not seem very reliable, the user can change it really easily. I'm trying to use the Storekit framework like so : if let storefront = await StoreKit.Storefront.current{ return storefront.countryCode } As per Apple's Storekit documentation : Use current to determine a customer's current storefront region and offer in-app products suitable for that region. You maintain your own list of product identifiers and the storefronts in which you make them available. But I just can't find out what I need to change in my current configuration to get another country. The code keeps returning my original storefront (which is France) I've tried login in with a sandbox user defined on another country. Changed all settings on my device to another country. Changed my Apple's account region as described here. Also tried to logout from everything. The only thing that works is setting a local .storekit file as described here and changing the default storefront. Is Xcode overriding the default storefront when building on debug or TestFlight? does anyone know how can I test different storefronts with sandbox users without the local storekit file ? Thank you in advance.

Hello everyone, I’m currently working on an iOS app built with Capacitor(5.0.6) with Cordova and vanilla JS. At the moment, my app uses Stripe to handle payments — on iOS I open a Safari View Controller so users can pay with Apple Pay or their credit card. However, I need to migrate to Apple’s In-App Purchase system to comply with App Store policies. I would really appreciate some guidance or a step-by-step outline on the following: The exact process to enable and configure In-App Purchases in Xcode and App Store Connect for a Capacitor-based app. How to properly set up local testing with StoreKit (or any other recommended approach) before submitting to review. Best practices for integrating In-App Purchases when using RevenueCat, since I’m considering it to simplify the implementation. Any pitfalls or gotchas that I should be aware of during the first submission (for example, the requirement to include the first IAP with a new app version). My goal is to fully comply with Apple’s policies and provide a smooth user experience for iOS users. I’m open to suggestions on frameworks, workflows, or tools that could make this easier. Thank you in advance for any help or examples you can share!

Hi, I’m running into a persistent error while implementing StoreKit 2 renewable subscriptions in my SwiftUI app. Context I have a two-screen flow: Screen 1: user selects a subscription plan (monthly / yearly). Screen 2: user fills out personal information and taps Subscribe that triggers the purchase function. On first launch or the first couple of purchases (on both Storekit's local and Sandbox testing), everything works fine. The App Store popup appears, the purchase goes through, and I get the transaction result. But after a few runs (3rd or 4th purchase attempt onward), my app crashes the moment the App Store purchase popup appears. Error Logs When the crash happens, the console shows: `unable to close due to unfinalized statements or unfinished backups BUG IN CLIENT OF libsqlite3.dylib: database integrity compromised by API violation: vnode unlinked while in use: /private/var/mobile/Containers/Data/Application/D8D97A11-DF06-4EF2-AC55-138C4739A167/Library/d6d2e85a60f0480c4c17834eeb827a14_MPDB.sqlite invalidated open fd: 21 (0x11) BUG IN CLIENT OF libsqlite3.dylib: database integrity compromised by API violation: vnode unlinked while in use: ...` Observations The error only shows after some time maybe due to multiple transactions and switching between plans for the same user, not on the very first purchases. If I land on the purchase screen immediately after app launch, the purchase works. But if I wait a while before navigating to the purchase screen, the popup causes the app to crash. I’m not using Core Data or my own SQLite database at all - so I assume this DB (MPDB.sqlite) is StoreKit’s internal persistence. Things I’ve tried so far Cleaning StoreKit caches: rm -rf ~/Library/Developer/CoreSimulator/Devices/*/data/Container s/Data/Application/*/Library/Caches/storekit Rebuilding from scratch, cleaning build folder. Switching between sandbox accounts, signing out/in again. Added await transaction.finish() after verified purchases. Added cleanup for unfinished transactions at app launch: for await result in Transaction.unfinished { if case .verified(let transaction) = result { await transaction.finish() } } Tried both StoreKit Configuration file and sandbox environment but issue persists in both. Questions Is this error StoreKit-specific (internal SQLite DB corruption) or something wrong in my implementation? Why would it only appear after a few runs / with a delay before navigating to the purchase screen? Am I missing something else in handling StoreKit 2 transactions? Screenshots of the errors are attached for context. Any insights would be really appreciated...I’m stuck because I can’t tell if this is an Apple bug with StoreKit 2 or something I’ve overlooked in my code. Specs: Xcode 16.4 Build version 16F6 iOS version: 18.6.2

Context: Back on March 4th, we scheduled a price increase for April 16th on one of our monthly subscription plans with several hundred active subscribers, to change the price from $18.99/mo to $19.99/mo and it has sat unedited in App Store Connect since. Expected: Based on this documentation (Increase the price of an auto-renewable subscription), I would expect that 27 days prior to the price increase (which would be 4 days ago, on March 20th), that users would start receiving notifications about the price increase in the form of emails to their Apple IDs and push notifications when they open up the app. We also have App Store Server Notifications V2 set up. Therefore, I expected to start receiving PRICE_INCREASE notifications as users either got emails and/or push notifications. Actual: We have yet to see any PRICE_INCREASE events come through. Additionally, we have one employee subscribed to this plan on production with a subscription that would renew on April 17th, which would mean that the 21st (3 days ago) was 27 days prior to his subscription renewing. He has checked his email and the app and has still not been notified in any way about the price increase and his subscription manager shows he will renew April 17th at the same price. Questions: Is there some other step that needs to happen for the price increase to take place? Are my expectations wrong about what we should see by this point, or else why might we not have had any indication of customer notifications of the price increase occuring yet?

I coded my mobile app using Cursor and have recently been building and submitting for TestFlight using XCode version 16.1. I am testing using my Iphone via the downloaded build from TestFlight. My onboarding flow goes smoothly, but when I reach the checkout page I receive an error that says "Error Loading Products". When I select "OK" and then try to click one of my available products I receive another error that says "Products Not Available". I am signed out of my main Apple ID and signed into a Sandbox user that is valid. I have all of my application agreements signed and valid. I believe everything is configured properly, but I have been receiving purchase errors for the past week with no progress. I had one semi-successful attempt where the Apple payment screen appeared, but have not had that since. Even on that attempt, there was a payment failure afterwards as well. Any help would be greatly appreciated. I would like to get a build submitted for app store review as soon as possible. I've attached screenshots to this ticket showing the error messages in more detail.

I tested a subscription with my developer account, it never charges but at the same time I can't cancel it anymore. It does not appear in the list of my official purchsed subscriptions. I tried to login to the sandbox with my developer account, but then when I click on "Manage" I just keep getting the error "Can't connect - retry". I have already tried to logout from all the services, App store, etc. and re-login, nothing worked. Is there anything I can do? Thanks in advance to anyone who can give any tips.

Hello everyone, For example, our app currently has one subscription group in App Store Connect with 5 plans (2 annual, 2 monthly, and 1 quarterly). By default, users can go into Apple Subscriptions in Settings and freely switch between all of these plans. However, our business requirement is to only allow users to stay on one annual plan and one quarterly plan. We don’t want them to switch to the other plans. My questions are: Is there any best practice or recommended approach to restrict subscription switching within the same group? Would removing the unwanted products from sale be the correct approach, or are there any risks/downsides with this method? Has anyone faced a similar situation and found a practical solution? Any guidance or shared experience would be greatly appreciated. Thanks!

Hello, We’re experiencing a blocking production issue with our new in-app subscriptions and would appreciate guidance. Our latest app version was approved and is live on the App Store, but the new subscriptions we submitted with it are still stuck in “Waiting for Review”. They’ve been in this state for about two months, and purchases in production fail with an error. I already sent an email, but I haven’t received any response. Yesterday,I uploaded a new version of our app and was approved. I had hoped that submitting another version might resolve the issue, but unfortunately the subscriptions are still not active. This is extremely frustrating since users cannot purchase or upgrade. Has anyone experienced this before? What should we do next to get these subscriptions approved? Thanks in advance.

Hello, I would like to ask for your opinion on whether the following in-app purchase (IAP) specifications would comply with the App Store Review Guidelines. ■ App Overview ・The app allows users to create a “Family Group” by inviting other family members to join. ・The app provides brain-training games. The game itself is displayed via WebView. ・All purchases use in-app purchase (IAP) only. No external payments or links are provided. ■ Purchase Types (2 models) ① Group Unlimited Plan ・If one member of a family group purchases this plan, all members of the same group can play the games without limits for a certain period. ・This is based on the app’s own group-sharing mechanism, not Apple’s “Family Sharing.” We will clearly state this in the UI to avoid confusion. ② Ticket System (Consumable) ・One user in the group purchases game-play tickets. ・Other members of the same group can also consume those tickets to play. ・Tickets are only shared and consumed within the app’s family group. They cannot be transferred, resold, or moved outside the app. ■ Points to Confirm A. For model ①: Is it acceptable under the guidelines to grant access to the entire group when one member purchases the plan (via the app’s own group logic)? B. For model ②: Is it acceptable to allow consumable tickets to be shared and consumed within the group? (I understand that Apple’s official “Family Sharing” does not allow sharing of consumables. This would be strictly our own in-app sharing logic.) If anyone has experience or insights regarding whether such designs are allowed under the guidelines, I would greatly appreciate your advice.

Hello, I have 2 subscription group. Each group have different plans and promotional offer. I was set 1 month free promotional offer in all plans. While I subscribe any plan IAP sheet is not showing 1 month free promotional offer. I already used with new sandbox account. How can I get promotional offer in IAP sheet?

Hello, I would like to ask for your opinion on whether the following in-app purchase (IAP) specifications would comply with the App Store Review Guidelines. ■ App Overview ・The app allows users to create a “Family Group” by inviting other family members to join. ・The app provides brain-training games. The game itself is displayed via WebView. ・All purchases use in-app purchase (IAP) only. No external payments or links are provided. ■ Purchase Types (2 models) ① Group Unlimited Plan ・If one member of a family group purchases this plan, all members of the same group can play the games without limits for a certain period. ・This is based on the app’s own group-sharing mechanism, not Apple’s “Family Sharing.” We will clearly state this in the UI to avoid confusion. ② Ticket System (Consumable) ・One user in the group purchases game-play tickets. ・Other members of the same group can also consume those tickets to play. ・Tickets are only shared and consumed within the app’s family group. They cannot be transferred, resold, or moved outside the app. ■ Points to Confirm A. For model ①: Is it acceptable under the guidelines to grant access to the entire group when one member purchases the plan (via the app’s own group logic)? B. For model ②: Is it acceptable to allow consumable tickets to be shared and consumed within the group? (I understand that Apple’s official “Family Sharing” does not allow sharing of consumables. This would be strictly our own in-app sharing logic.) If anyone has experience or insights regarding whether such designs are allowed under the guidelines, I would greatly appreciate your advice.

I don't know I keep getting rejected for the same thing. My guy won't tell me what's wrong with it. He just keeps sending me the same screenshot and I just don't see what's wrong with it so here I am can somebody please look at this and tell me what you see do you see what's wrong with this so that I can correct it and submit it for the fifth time and hoping I get rejected.

We are developing an app which has an In App Purchase for subscription, we have the application in tesflight, and the subscription is done through apple developers account in the app store, now we are trying to cancel the subscription, we just keep getting an error message in app store stating "your request is temporarily unable to be processed". we need to cancel this subscription for us to test our application properly. any help on this would be appreciated.

Hi everyone, I’m trying to submit my first release with In-App Purchases, but I can’t keep the IAP attached to the submission. Status: Not published yet (first release) Version: 5.0.0 (multiple builds: (7), (8), etc.) What happens I upload a new build and select it for version 5.0.0. I go to Add for Review and select my newly created IAP (auto-renewable subscriptions). I submit the version. When I re-open the submission details, the IAP section is empty (they no longer appear as “Included in this submission”). The result is a double failure: App rejection (Guideline 2.1 – “IAP not found in the submitted binary”). Each IAP is also rejected for lack of a binary in its review context. It looks like the IAP and the build keep getting detached from each other after I submit. Since this is my first version, I’ve tried changing builds and even editing version metadata, but it still feels like I’m just “editing the first version” rather than creating a fresh link between this binary and these IAP. What I already tried Creating the IAP and selecting them during Add for Review. Ensuring the IAP have complete metadata/localizations and pricing. Re-submitting using a new build number (5.0.0 (8), etc.). Checking Monetization → In-App Purchases and Subscriptions; products exist, but after submit they stop appearing under the submission. (When testing the opposite path) Removing IAP entirely for a non-IAP release — but Review still referenced IAP “linked” on their side. Questions What is the exact, canonical sequence to link a new build to newly created IAP so they remain listed under “Included in this submission” after I hit Submit? For first-time IAP, do I need to press Submit for Review on each IAP product before selecting them in the app submission? Or is selecting them during Add for Review enough? Which product statuses are required so that IAP do not drop off the submission? (Ready to Submit vs Waiting for Review, etc.) Can changing the build (or editing version metadata) after attaching IAP cause them to be silently removed from the submission? Since this app is not yet published, is it advisable to create a new app version (e.g., 5.0.1) to “reset” the linkage, or should a new build under 5.0.0 be sufficient? Any guidance or a step-by-step checklist to keep IAP attached to the submission would be greatly appreciated. Thanks! — Victor

I have three questions about verify receipt I use this api （https://buy.itunes.apple.com/verifyReceipt）to verify receipt is success or not. But since last month, this interface has started to return an error(21002). I see this document (https://developer.apple.com/documentation/appstorereceipts/verifyreceipt) say its Deprecated. My question is, is the error suddenly returned recently because the interface has been deprecated or for some other reason? (I haven't modified my code about this recently) I can not understand this document: （https://developer.apple.com/documentation/appstorereceipts/validating_receipts_on_the_device） Does this mean that in the new version, as long as the app returns a payment success (purchaseDetails.status == PurchaseStatus.purchased), the payment is guaranteed to be successful, and my server does not need to request payment result verification from Apple's server? I try to use this (https://github.com/apple/app-store-server-library-java) to get TransactionInfo, but I dont konw to get Transaction status to know is success or not. my java server code : AppStoreServerAPIClient client = new AppStoreServerAPIClient(encodedKey, keyId, issuerId, bundleId, environment); TransactionInfoResponse response = client.getTransactionInfo(transactionId); (bug i can note get transaction status, how do i konw this Transaction is success or not)

I am attempting to test non-consumable sandbox purchases, however I am unable to select the "Approve Transaction" option after initiating a purchase. Leaving the transaction in a permanent pending state. I can view the transaction in the transaction manager by navigating to Debug -> Storekit -> Manage Transactions.. but the only available options to select are "Refund Transaction" or "Delete Transaction". What am I missing about Xcode or my environment that is preventing me from testing this purchase flow? Some more information about my set up. I have a .storekit file synced to AppStore Connect with my product Id. There's a StoreKitTestCertificate.cert saved in the project. I've tried running the build on my phone as Debug, Release and ReleaseForRunning all with the same behavior after making a purchase. My phone is logged into a sandbox test user apple account in the developer iOS settings

I’m running into an issue where the com.apple.developer.storekit entitlement is not being included in provisioning profiles, even though my App ID is properly configured for In-App Purchase. Entitlements file: explicitly includes <key>com.apple.developer.storekit</key> <true/> Capability: In-App Purchase is enabled in the Apple Developer Portal and shows as “Enabled.” What I’ve tried: Automatic signing in Xcode → profiles generated, but missing com.apple.developer.storekit Manual signing → deleted and recreated provisioning profiles multiple times; entitlement still missing. Waited several hours for possible propagation. Verified that my in-app purchase products are set up correctly. Error message: Provisioning profile "iOS Team Provisioning Profile: zu.inniu" doesn't include the com.apple.developer.storekit entitlement Question: Has anyone else encountered this? Is there a step I might be missing to get StoreKit entitlements included in provisioning profiles, or could this be a backend issue that needs escalation through Apple DTS? This is blocking me from building my app for physical devices, so any guidance would be greatly appreciated. Thanks in advance!