Hello, I'm currently experiencing issues with IAP subscription setup. The following error appears: "Billing Problem, There was a problem with your subscription renewal. To resolve, turn on Allow Purchases & Renewals, or leave off to test failed in-app purchase attempts and subscription renewals." I'm testing with a sandbox account, and automatic subscription renewal is turned on in the sandbox settings. A notification screen appears at the OS level, and consequently, a DID_FAIL_TO_RENEW error occurs on our payment server. I cannot determine the cause at all, so I would appreciate your assistance in checking this issue.

One of our apps has 85% stuck in Billing Retry -- We are so confused. All the users are from the US, and have a one-week free trial. We had 1,000 subscriptions expire from this issue. So any help would be so appreciated.

I'm ready to submit a new app with 3 subscription plans. But the status of the group remains 'Prepare for Submission.' And it won't change. All the individual subscription plans have the 'Ready to Submit' status. I have triple-checked individual plans to see if there is anything missing. No. Nothing is missing. There are no pending business contracts to review, either. I have even deleted an existing group and created a whole new subscription group. And I still end up with this prepare status. Am I the only one having this subscription group difficulty? One thing that I realize is that the status appears as 'Ready to Submit' on individual subscription plans. But their respective localization pair of display name and description get the Prepared status. The display name and the description fields are both filled for all three plans. What a nice, merry, merry Christmas. I don't know what else I can do to resolve this Prepared madness. I've been stuck for 4 hours.

I’m attempting to resubmit my app after a few unsuccessful review submissions (first time dealing with this process). Previously, when I resubmitted (the last two times), the “In-App Purchases and Subscriptions” section was available on the version page, and I could select the appropriate IAPs and subscriptions prior to submitting for review. However, on the resubmission attempt, this section is no longer visible anywhere on the version page! I’ve tried several troubleshooting steps, but it still won’t appear. Current status: All IAPs/subscriptions: Waiting for Review App version status: 1.0 Prepare for Submission It has been suggested that I "deleting all my subscriptions and [do] them over again..."; however, this workaround is completely unacceptable! While it may work for unreleased apps, it would be catastrophic for production apps. If this UI bug occurred during a subsequent update, deleting IAPs would permanently invalidate the original product IDs—which cannot be reused. This would break all existing customer purchases! Does anyone know how to get around this?????

Hello, I seem to have a strange bug when testing 2 of my Apps that calls SubscriptionStoreView(groupID: storekitmanager.groupID), where storekitmanager is using @Observable, with groupID from the Subscription Group in App Store Connect. They have the following: Yearly, Biannually, and Monthly. Their productIDs and groupIDs have been configured in each app with the correct IDs. In my main Apple ID, when the SubscriptionStoreView is presented, selecting Monthly, tap Subscribe, and nothing happens. Selecting either Yearly or Biannually, tap Subscribe and the Confirmation Dialog that triggers faceID/touchID will appear correctly. This happens in both Apps for TestFlight. I have a Manage Subscriptions button that uses: manageSubscriptionsSheet(isPresented:subscriptionGroupID:) I can change the subscription to Monthly in that manage subscriptions. However, if I switch to a Sandbox Apple Account, the "bug" described above does not happen. The Sandbox account when selecting Monthly and tap Subscribe will trigger the Confirmation Dialog (in both Apps). Not sure if my main account is "stuck" in some loop where it is trying to purchase Monthly in TestFlight but it is not completed. Has anyone ever encountered such a bug?

I am trying to resubmit my app after failing a few times (first time doing this). Anyhow, when resubmitting the last 2 times, the "In-App Purchases and Subscriptions" section was always present on the version page so I could choose my IAP's and Subscriptions before submitting for review. Currently, I am trying to resubmit again, and the "In-App Purchases and Subscriptions" section is nowhere to be found and no matter what I try to do, it's just not showing up. Currently, all my IAP's and Subscriptions have a "Waiting for Review" status and my app status is "1.0 Prepare for Submission". Any ideas how I can get around this???

Our in-app subscription products have been in “Waiting for Review” status for almost three weeks. They were submitted together with a new app build, but the subscriptions were not reviewed, and as a result our build was rejected. Because the subscriptions are not approved, we are unable to display them in the app, which blocks our release. Could you please advise how we can proceed to have the subscriptions reviewed and approved, or how we should resubmit so that the build and subscriptions are evaluated together? Thank you for your help.

Hey, So I know for a fact that multiple people have bought my Apps IAPs. In my Trends and analytics, however, I see 0.00 revenue. I get that it's not updated live (which it is on Android btw) but after 24hrs I'm starting to get a little worried. How long does it take for the analytics/trends to show the proper amounts? Thanks!

I'm in the final phase before app approval and I'm struggling to implement store kit for in app purchases. I'm using base 44 and really need help finishing this set up. I have an iOS app (SwiftUI + WKWebView) with auto-renewable subscriptions using StoreKit and SubscriptionStoreView. The app was rejected under Guideline 3.1 because payments were defaulting to Stripe instead of storekit. What’s already done: Subscriptions created in App Store Connect (monthly + annual) SubscriptionStoreView implemented and visible in app WKWebView bridge triggers native StoreKit paywall Sandbox test account created Stripe fully disabled on iOS What I need: Verify StoreKit implementation is App Review compliant Confirm subscriptions are correctly attached to the app version Ensure paywall is discoverable by App Review Help me pass App Review (reply guidance + final checks) This is a short engagement (1–3 hours). Looking for someone with real StoreKit + App Review experience + Base44 knowledge.

Hi, I'm constatly receiving the same answer of Apple Review about my subscriptions. Guideline 3.1.2 - Business - Payments - Subscriptions We noticed that your app did not meet all the terms and conditions for auto-renewing subscriptions, as specified in Schedule 2, section 3.8(b) of the Paid Applications agreement. – A functional link to the privacy policy We were unable to find the following required item(s) in your app's metadata: – A functional link to the Terms of Use (EULA) Next Steps To resolve this issue, please add this missing information. If the above information is present, please reply to this message in App Store Connect to provide details on where to locate it. If you are using the standard Apple Terms of Use (EULA), you will need to include a link to the Terms of Use in your App Description. If you are using a custom EULA, add it in App Store Connect. Resources Learn more about offering auto-renewable subscriptions on the App Store. Review the Paid Applications agreement. I provided all the information in the paywall, the privacy policy link in app information, and EULA link in the App Description. Also I contacted apple several times and I didn't receive any answer. This is so disgusting and I should be able to realese the app by next week. If anyone can help me please contact me.

Hi there, I dont now what to do anymore and you help is more than appreciated. My app + subscriptions has been certified before 8 days on Monday, 8th but my subscriptions are not shown in the App Store. That leads to a loading spinner since 8 days in my production app! I have an email, where I see that the app + all 6 subscriptions has been approved. On the other hand I see that my subscriptions are still in review and dont see them below the app in the App Store. I was given last week on Tuesday (before 7 days) an expedite review for the subscriptions, because the Apple developer support was writing that the subscriptions are not yet certified. The expedite review has not taken place since 7 days or its not true what the Apple Developer Support is writing (subscriptions need to be reviewed). I think the subscriptions are not linked to the app and I am in a dead lock situation. I need your help, because I have fears that I receive 1 star recommendations and the developer support cannot help me since 8 days. Best regards Tino Link to the App: https://apps.apple.com/de/app/vario-one/id1605797423

App is approved and on App Store but Subscription is in review and localizations rejected. no way to edit. anyone here that go this flow resolved and how?

Hello, I am experiencing an issue with the Apple Developer Program. Yesterday, I enrolled in the Apple Developer Program and entered my Visa card details. However, later that night, I received a notification from my bank that the payment was charged but failed because my balance was insufficient. After that, I added funds to my bank account, withdrew/canceled my previous enrollment, and then enrolled again using the same Visa card. After re-enrolling, I received a notification from my bank and an email confirming that the payment was successful, with the order ID: “We're processing your order – D00****” However, when I try to track the order by clicking the link in the email or checking the order status, it shows the following message: Something went wrong. There was a problem with your request. Please try again. Could you please explain why this issue is happening and help me check the status of my Apple Developer Program enrollment?

We have 2 monthly subscription tiers that are part of a subscription group, and always have been part of this group. Both are configured with a 1 month trial introductory offer. According to the documentation for auto-renewable subscriptions,: Users can subscribe to one subscription product per group at a time. And yet several users have managed to start trials of both products in this group simultaneously, which converted to paid subscriptions after the expiration of the trials, and now are being concurrently billed by Apple for both. How do we completely prevent this from happening?

Our subscriptions have been waiting for a review for almost a week. They were submit with a build and were not reviewed and our build was therefor rejected. We can not display the subscriptions in our app until they are reviewed. How do we solve this issue?

Hi everyone, I'm having a frustrating issue with in-app purchases on 2 of my apps, and despite following all the steps correctly, they're getting rejected during App Store review because the products screen doesn't load for reviewers. I could really use some help figuring out what I'm missing. What I've Done (Following Apple's Documentation) Created products in App Store Connect: Added each in-app purchase individually with correct Product IDs These IDs match exactly the ones in my .storekit file Filled out all required information: translations, pricing, descriptions Everything was filled correctly Submitted products for review: Each product went through the separate review process All products were approved individually Linked the approved products to my app build App submission: Uploaded new build with in-app purchases implemented Products are properly configured in the app code Used StoreKit for testing (products load correctly in sandbox) The Problem Even after all products are approved and linked to the build, reviewers are reporting that the products screen shows nothing - the products array appears to be empty for them. Since this is my first time submitting apps to the App Store, I feel like I'm missing some crucial step in the process. Apple's documentation seems scattered and not clear enough about the complete workflow. Questions: Do I need to do something special after products are approved but before submitting the app? Are there any additional configurations needed in App Store Connect? Is there a definitive step-by-step guide for the complete in-app purchase submission process? Does anyone have experience with this issue or know of clear documentation that explains the complete in-app purchase workflow from creation to app approval? Any help or pointers to proper documentation would be greatly appreciated!

revenuecat is asking for the in app subscriptions to be approved first in order for the pay wall to display and function properly, but apple support keeps flagging them as "developer action needed" and complaining that they can't access in app subscriptions. what do I do?

关于通过Advanced commerce API 创建SKU，有几个问题： 1、通过Advanced commerce API创建的自动续费订阅的SKU是否支持推介优惠、促销优惠？如果可以，是在苹果connect设置吗？ 2、已订阅通过connect创建的SKU的用户，是否可以重复订阅通过Advanced commerce API创建的SKU？还是要通过Advanced commerce API变更订阅？ 3、Advanced commerce API创建的SKU ,用户订阅成功后，续费的扣款是否仍由苹果发起？还是由开发者自行发起？

Hello, I would like to ask about an Apple ID authentication behavior during in-app purchases. Our app uses a StoreKit 1 (SKPaymentQueue-based) implementation, and there are no differences in the in-app purchase logic between the TestFlight build and the App Store production build. However, we have observed that some users are prompted to enter their Apple ID password during in-app purchases. The observed behavior is as follows: On the first in-app purchase, the system prompts for the Apple ID password After the password is entered once, subsequent purchases proceed normally using Face ID (double side-button press) Even after deleting and reinstalling the app, or switching between TestFlight and App Store builds, the password prompt does not reappear if authentication has already occurred This behavior can occur even when the Apple ID already has an active auto-renewable subscription The only confirmed change on our side is: The app is now built with Xcode 26 instead of Xcode 18 Based on this, we are currently considering the following possible causes: A change in purchase authentication behavior due to the Xcode version update Expiration of the Apple ID purchase authentication session after a long period without purchases In addition to these points, we would like to ask: Are there any other common conditions or security policies in iOS or the App Store that may cause the system to require Apple ID password input during in-app purchases? Is this behavior considered expected under certain circumstances? We would appreciate your clarification on whether this is expected system behavior or if there are any implementation aspects we should further review. Thank you for your support.

Hello, Apologies if this has been asked before but I have a website that takes subscriptions and payments through PayPal. It's a platform where authors can sell ebooks and anyone who purchaes an ebook, the money goes pretty much directly from the buyer's PayPal to the seller PayPal through the use of PayPal Multiparty where my platform acts as a third party that takes a fee. I'm currently building a React-Native app for my website and coming close to needing to integrate payment solutions. As far as I'm aware, Apple only allows Apple Pay payments for IAP and subscriptions? How would this work for my model? Can I integrate PayPal into Apple Pay like I do with my website? If not, what's the alternative?