User Notifications

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Push user-facing notifications to the user's device from a server or generate them locally from your app using User Notifications.

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Twilio Voice iOS SDK: callInvite is missing when accepting incoming call from CallKit or React Native
I'm integrating Twilio Voice (v6.12.1) into my React Native app (using Swift bridging for iOS) and have implemented full VoIP, PushKit, and CallKit support for incoming calls. ✅ What works: Incoming calls trigger the VoIP push and display the full-screen CallKit interface (or fallback UI). Decline Call works as expected. Call logs and events print correctly. ❌ Problem: When I try to accept the call using the CallKit Accept button or React Native fallback UI, I consistently get: ❌ [TwilioVoiceModule] answerCall() callInvite is missing. I also noticed that the console logs for answerCall() are being printed three times in a row, even though the accept button is only pressed once. Additionally in the first time console, answerCall() CallInvite found, accepting... 🔍 Observations: The callInvite is properly received when the VoIP push arrives. But when answerCall() is triggered, callInvite becomes nil. This happens in CallKit accept, RN UI accept, and even notification banner accept. 📦 How it's set up (summarized): PushKit Registration – via PKPushRegistry in AppDelegate.swift VoIP push handling – forwards payload to TwilioVoiceModule.handleIncomingPush() CallKit integration – uses CXProviderDelegate to report and handle accept actions JS Bridge – emits acceptCallAction to JS React Native calls TwilioVoiceModule.answerCall(uuid, callSid) In answerCall() method: self.callInvite is nil – so call cannot be accepted. Attaching the link to view the relevant code: https://docs.google.com/document/d/15pNjKrfk954OaotpMIEh3xQUtst---1K45DBXoYctGM/edit?usp=sharing 💡 Call Accept Flow (iOS): VoIP Push → TwilioVoiceModule.handleIncomingPush() Twilio SDK creates callInvite reportNewIncomingCall() triggers CallKit UI On accept: CXAnswerCallAction → emits event to JS RN calls TwilioVoiceModule.answerCall(uuid, callSid) Problem: callInvite is already nil ❓ What I'm trying to understand: Why is callInvite becoming nil before answerCall() is called? Why are the logs showing the answerCall() call 3 times? Is there a race condition or multiple accept triggers? Should I ensure callInvite is accepted only once across all 3 accept paths? ** 💬 Any help would be appreciated.** 📱 Environment: React Native 0.78.x iOS 17+ Swift bridging with TwilioVoiceModule.swift Twilio Voice SDK 6.12.1 PushKit + CallKit + react-native-callkeep
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194
Aug ’25
CarPlay notifications unsupported for Driving Task apps in iOS 18.6
I have my app configured as a Driving Task app with the entitlement and provisioning profile correctly set up. I am also requesting the ".carPlay" notification authorization option and setting up the carplay notification category with the ".allowInCarPlay" category, both without error. When testing with the iPhone and carplay simulators the user notifications I send are appearing on the phone but not in carplay. When I check the notification settings with UNUserNotificationCenter.current().getNotificationSettings() I see that carplay is shown to be not supported ("carPlaySetting: NotSupported"). The CarPlay Developer Guide 2025-06-09 (which is the version currently referenced in the Apple docs) states that "Starting in iOS 18.4, notifications are also supported in CarPlay driving task apps". Has this discrepancy been addressed anywhere, or is this an open issue? My software versions: MacOS: Sequoia 15.6 XCode: 16.4 iPhone Simulator: iPhone 16 with iOS 18.6
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127
Aug ’25
How to display a full-screen light based (sunrise) alarm notification at specific time (like Clock app)? Can Critical Alerts help with visuals too?
I'm building a light-based(sunrise) alarm iOS app using SwiftUI , the idea is to wake users not with sound, but with a full-screen bright light UI (mimicking sunrise or a light alarm clock). I'd like to replicate behavior similar to the native Clock app: My goal: When the scheduled time is reached, forcefully display a full-screen "light" screen, even if the device is: locked running another app or the app is backgrounded The problem: So far, I can: Show a full-screen AlarmView only if the app is opening But I cannot: Automatically wake the screen when app is closed My confusion: I've read that Critical Alerts allow bypassing Do Not Disturb and Silent Mode but that's only for sound right? Can Critical Alerts also help with waking the screen or displaying visuals like full-screen UI automatically? If not, is there any way to simulate this kind of alarm: light-based screen effect ( sunrise alarm clock) triggered automatically at a specific time without needing the user to manually tap the notification? Do I need to consider: PushKit + VoIP? CallKit (but it's meant for calls)? Background tasks + silent push? Or is it simply impossible without special entitlements? Thanks in advance for any insights. This seems like a simple use case (light-based alarm), but I’m surprised how limited the options is.
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118
Aug ’25
Problem receiving Remote Notification in the background after Review Rejected
I created an app. One if its functionalities is receive Remote Notification in the background, while app is monitoring Significant Location Changes (SLC). This functionality worked fine. I was receiving these notifications correctly. Sometimes instantly, sometime with small or large delay. And then I send the app for review. It was rejected with 3 remarks: The app or metadata includes information about third-party platforms that may not be relevant for App Store users, who are focused on experiences offered by the app itself (I wrote that app communication works both for iOS and Android.) The app declares support for audio in the UIBackgroundModes key in your Info.plist but we are unable to locate any features that require persistent audio. EULA (End User License Agreement) is missing for in-app purchases. After the rejection the app is no longer receiving these notifications. They are there, since the app receives them, when I open app, or significant location change is detected. It also works, when I run the app directly from Xcode (in debug mode), not from TestFlight nor in Sandbox. It seem to me like Apple somehow spoiled my background capabilities on purpose or accidentally. Is it possible? What can I do with it? Is it the case that I should just fix the review remarks and send the app back to review, and once the app passes it, it will work again? Or should I not count on it? Any suggestions? I asked Apple using: https://developer.apple.com/contact/topic/#!/topic/select but so far no response.
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Aug ’25
Inconsistent VoIP Push Behavior Post Network Restoration
We are observing unexpected behavior in Apple Push Notification Service (APNS) delivery and would appreciate clarification and guidance. Below is a detailed breakdown of the scenario and related questions. Abbreviations: APNP – Apple Push Notification Provider APNS – Apple Push Notification Service Scenario: User1 is registered on iOS device1. Flight Mode is enabled on iOS device1. User2 initiates a call to User1 (Time t = 0 sec). User2 cancels the outgoing call after 5 seconds (Time t = 5 sec). Flight Mode is disabled on iOS device1 after 20 seconds (Time t = 25 sec). Observation: iOS device1 displays an incoming call notification (CallKit UI) after flight mode is turned off, despite the call being cancelled by User2. This notification disappears automatically after approximately 8–10 seconds. Logic Flow: At time t = 0, our APNP sends a VoIP push (priority) to APNS for the incoming call. Since device1 is in flight mode, APNS cannot deliver the push. At t = 25 sec, after flight mode is turned off, APNS delivers the cached VoIP push to device1. The app takes ~5 seconds to initialize (CSDK setup, SIP registration, etc.). It eventually receives a SIP NOTIFY with state="full" and empty dialog info (indicating no active call). Consequently, the CallKit incoming call is removed after ~8 seconds. Questions: → We set the apns-expiration header to 0, expecting that the VoIP push would not be delivered if the device was unreachable when the push was sent. However, APNS still delivers the push 20–30 seconds later, once the device is back online. Q. Why is the apns-expiration header not respected in this case? → Upon receiving the VoIP push, we require ~10–12 seconds to determine if a visible CallKit notification is still relevant (e.g., by completing SIP registration and checking for active dialogs). Q. Is it acceptable, per Apple guidelines, to intentionally delay showing the CallKit UI (incoming call) for 10–15 seconds after receiving the VoIP push? → Apple documentation states that the priority VoIP push channel should be used only for notifying incoming calls, while regular (non-VoIP) pushes should be used for other updates, including call cancellations. Q. What is the rationale behind discouraging the use of the priority VoIP push channel for call cancellation events? In some cases, immediate cancellation notification is as critical as the initial incoming call. Would Apple consider it acceptable to occasionally use the priority VoIP channel for rare call-cancellation scenarios without risking throttling or suspension? → In our implementation, we send an incoming call notification via the priority VoIP channel. Shortly after, we send a call cancellation notification on the regular push channel, marked with "content-available": 1. We expect this regular push to wake the app (triggering application:didReceiveRemoteNotification:fetchCompletionHandler:), but in practice the app never wakes, and our debug logs inside that delegate method never appear. Q. Under what exact conditions does a "content-available": 1 regular push fail to wake the app when it follows a VoIP push? Are there additional requirements (e.g., background modes, rate limits, power optimizations) that could prevent the delegate from being called? → According to Apple documentation: “APNs stores only one notification per bundle ID. When multiple notifications are sent to the same device for the same bundle ID, APNs keeps only the latest one.” However, in our tests: If a device is offline when APNs receives both: (a) a priority VoIP push for an incoming call, (b) a regular push for call cancellation (same bundle ID), Upon the device reconnecting, APNs still delivers the earlier VoIP push, instead of discarding it and delivering only the most recent (cancellation) notification. Q. Why doesn’t APNs replace the queued VoIP push with the newer regular push when both share the same bundle ID? Is this expected behavior due to channel type differences (VoIP vs. regular), or is there a way to ensure that the latest notification (even if regular) supersedes the earlier VoIP push? We’d appreciate your input or recommendations on handling such delayed pushes and any best practices for VoIP push expiration handling and call UI timing.
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115
Aug ’25
Abnormal Fluctuations in APNs API Response Success Rate (July 15-30)
Observations​​: When our app calls the APNs API for push notifications, we observed significant fluctuations: July 15-25​​: The success response volume ​​increased by 20%​​ compared to the baseline before July 15. ​​After July 25​​: Success rates returned to baseline levels. July 30​​: Success response volume ​​decreased by 10%​​ compared to the pre-July 15 baseline. ​​ Excluded Factors​​: No changes in target audience size or characteristics (business factors ruled out). Server logs confirm consistent API request parameters and frequency. ​​Key Questions​​: Were there any ​​adjustments to response metrics​​ (e.g., success status code definitions) during this period? Have other developers reported similar issues? Were there server-side configuration updates or known incidents on Apple’s end?
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254
Aug ’25
IMAP Extension XAPPLEPUSHSERVICE — Access to specific APNS Topic
Hi, I’m looking for guidance on enabling push notifications for new emails in the native iOS Mail app (com.apple.mobilemail). Currently, I send push notifications using macOS Server (formerly OS X Server) Mail, but since it has been discontinued and renewal is no longer possible, I want to transition to the standard method used by email providers to notify the stock Mail app about new messages. To achieve this, I need access to the com.apple.mobilemail.push.com.zuplu APNs topic. This follows the same pattern used by other providers: iCloud: com.apple.mobilemail.push.com.me.mail.castle Fastmail: com.apple.mobilemail.push.com.fastmail Since Fastmail (as a third-party provider) has access to this, I assume there is a way for independent mail providers to integrate with XAPPLEPUSHSERVICE. In the interest of a free market and fair competition, I trust that Apple provides a means for email providers to notify the stock Mail app of IMAP server changes, allowing it to fetch new messages instantly. Under EU competition law, particularly Article 102 TFEU, dominant companies must not engage in anti-competitive behavior, including restricting access to essential services in a discriminatory manner. Furthermore, the Digital Markets Act (DMA) explicitly prohibits gatekeepers from favoring their own services or restricting interoperability without justification. Any insights or official guidance would be greatly appreciated! Thanks, DragonWork
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Jul ’25
[iOS 26 beta] Unexpected Behavior: didRegisterForRemoteNotificationsWithDeviceToken Invoked Before User Notification Authorization on iOS 26 Beta
I'm encountering an issue with our legacy Objective-C codebase that uses UIApplicationDelegate. Here are the steps to reproduce the issue: Uninstall the application from the device. Install and launch the application. As part of the launch event, the client requests notification permission. The permission prompt is still displayed, even though the client receives a remote notification token (which appears to be a cached one). I followed the same steps with a sample app built with Swift (SwiftUI), and this issue did not occur. In the Swift app, I consistently received a delegate<didRegisterForRemoteNotificationsWithDeviceToken> call after the user allowed the notification permission. Could you please provide some insights into why this might be happening with only our client?
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Jul ’25
Signing issue with Notification Filtering entitlement
Two months ago we got approval for using the Notification Filtering entitlement. We rushed out to implement it in our app, only to find out that the permission was set for the wrong bundle identifier. We expected to get the permission for the notification extension's bundle identifier, yet it is added for the main app's bundle identifier. Per the official docs, the entitlement permission should be in the notification service extension target: After you receive permission to use the entitlement, add com.apple.developer.usernotifications.filtering to the entitlements file in the Notification Service Extension target. However, this fails to get signed when compiling for non-simulator targets because of the bundle mismatch issue. Simulator perfectly filters notifications. Adding the entitlement to the main app does compile, but filtering does not work (as expected). We reached out to Apple twice (Case-ID: 14330583) but we have yet to receive any response. Could there be something else wrong instead of the identifier mismatch?
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918
Jul ’25
Local Push Connectivity - Unreliable Connection
Hi! My project has the Local Push Connectivity entitlement for a feature we have requiring us to send low-latency critical notifications over a local, private Wi-Fi network. We have our NEAppPushProvider creating a SSE connection using the Network framework with our hardware running a server. The server sends a keep-alive message every second. On an iPhone 16 with iOS 18+, the connection is reliable and remains stable for hours, regardless of whether the iOS app is in the foreground, background, or killed. One of our QA engineers has been testing on an iPhone 13 running iOS 16, and has notice shortly after locking the phone, specifically when not connected to power the device seems to turn off the Wi-Fi radio. So when the server sends a notification, it is not received. About 30s later, it seems to be back on. This happens on regular intervals. When looking at our log data, the provider does seem to be getting stopped, then restarted shortly after. The reason code is NEProviderStopReasonNoNetworkAvailable, which further validates that the network is getting dropped by the device in regular intervals. My questions are: Were there possibly silent changes to the framework between iOS versions that could be the reason we're seeing inconsistent behavior? Is there a connection type we could use, instead of SSE, that would prevent the device from disconnecting and reconnecting to the Wi-Fi network? Is there an alternative approach to allow us to maintain a persistent network connection with the extension or app?
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Jul ’25
Does BGAppRefreshTask require an internet connection?
Basically the title. I am trying to implement a local notification to trigger, regardless of internet connection, around 3-5pm if a certain array in the app is not empty to get the user to sync unsaved work with the cloud. I wanted to used the BGAppRefreshTask as I saw it was lightweight and quick for just posting a banner notification but after inspecting it in the console, it looks like it needs internet connection to trigger. Is this the case or am I doing something wrong? Should I be using the BGProcessingTask instead?
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129
Jul ’25
Push Notifications
以下の問題が発生しています: 特定のデバイスでプッシュ通知が受信されません。 考えられる原因は何でしょうか? プッシュ通知は自社のサーバーから送信しており、APNs(Apple Push Notification service)からは正常な応答が返ってきています。 ユーザーはデバイスで通知が有効になっていることを確認しており、ネットワークの問題も報告されていません。 この問題は複数のユーザーに発生しています。
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98
Jul ’25
PushKit with CallKit - CallKit not shown when app is in background or terminated
Hi team, I am developing VOIP feature using PushKit and CallKit but CallKit is not show when app in background or terminate state, now in foreground state I can call reportNewIncomingCall from pushRegistry-didReceiveIncomingPushWith and it's work as expected but the problem is in background or terminate state it's not my setup: PushKit is configured In Signing & Capabilities I add background modes (Remote notifications and Voice over IP) In info.plist I add <key>UIBackgroundModes</key> <array> <string>voip</string> I'm not sure should I create new VOIP Certificate but now I can receive message notification normally. Any help or suggestions would be greatly appreciated Thank you
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Jul ’25
How to track a Live Activity started via push when the app is terminated and hasn't been relaunched from long time?
Hi all, I'm currently implementing Live Activities using ActivityKit and facing a real-world limitation that I hope the community (or Apple) can clarify. 🔹 I can successfully start a Live Activity via APNs push (event: "start") even when the app is terminated — the Live Activity appears as expected on the Lock Screen and Dynamic Island. However, I need to update that Live Activity using the name I assigned in the push payload (e.g., match-123). This requires calling: Airship.channel.trackLiveActivity(activity, name: activity.attributes.matchID) …or equivalent code in native implementations to associate the activity with its push token. ❓The problem: If the user has never launched the app, or hasn't opened it after the Live Activity was started via push, then there’s no chance for the app to run this tracking code. So: ✅ Live Activity starts fine via APNs ❌ I can't track the activity and register it for future push updates (by name) until the app is launched ❌ Therefore, I can't update the Live Activity without knowing the token-name mapping 🔍 My question: Is there any way to programmatically track or associate a Live Activity (started via push) with a name for APNs updates, without requiring the app to launch? Or put differently: Can the system automatically track the name → token mapping if the activity is started via push? Is there any way (via entitlement, plist config, or system event) to allow registering the activity in the background (without user launch)? 💡 Notes: I already use pushType: .token and NSSupportsLiveActivitiesFrequentUpdates Live Activity content is fine; only the ability to send future updates is blocked without initial app launch Using Airship SDK for push + activity tracking, but the question is general to iOS + ActivityKit behavior Any insight on how apps like FotMob, Uber, or sports apps handle this situation would be really helpful! Thanks in advance.
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255
Jul ’25
Is it possible to programmatically set macOS notification preferences for an app in Swift?
Hi, I’m working on a Safari extension for macOS, and I’d like the app to use specific system notification settings right after installation. I’m wondering if there’s a way in Swift to programmatically configure the default notification preferences (as seen in System Settings > Notifications > [my app]). Here are the desired settings: Only Desktop – without “Notification Center” or “Lock Screen” Alert Style: Temporary Badge App Icon: Enabled Play Sound for Notifications: Disabled Show Previews: When Unlocked Notification Grouping: Off (I don’t want them to accumulate in Notification Center) Here is the code I’m currently using to display a basic notification: private func handleNotificationRequest(_ message: [String: Any]) { guard let title = message["title"] as? String, let body = message["body"] as? String else { return } UNUserNotificationCenter.current().requestAuthorization(options: [.alert, .badge, .sound]) { granted, error in if granted { self.showNotification(title: title, body: body) } } } private func showNotification(title: String, body: String) { let content = UNMutableNotificationContent() content.title = title content.body = body content.sound = nil // No sound for subtle notification // Create notification that doesn't persist in notification center let trigger = UNTimeIntervalNotificationTrigger(timeInterval: 0.1, repeats: false) let request = UNNotificationRequest(identifier: "fast-url-copy-notification", content: content, trigger: trigger) UNUserNotificationCenter.current().add(request) { error in if let error = error { os_log(.error, "Failed to show notification: %@", error.localizedDescription) } } } OS: macOS 26.0 Thanks in advance, Mateusz
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461
Jul ’25
didReceive isn't called in CarPlay scene
I have set up an iOS application with CarPlay scene using carplay-driving-tasks entitlement. And as per latest policy changes I'm able to get push notifications in the CarPlay screen. But unlike from phone scene, when I tap on a notification from CarPlay I don't get a trigger on didReceive method to intercept the payload of the notification that user tapped on. Is there any other ways or configuration needed to get this working? I just need to get the payload and present an Alert template within the CarPlay when user taps on a CarPlay notification and the app opens.
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Jul ’25
Twilio Voice iOS SDK: callInvite is missing when accepting incoming call from CallKit or React Native
I'm integrating Twilio Voice (v6.12.1) into my React Native app (using Swift bridging for iOS) and have implemented full VoIP, PushKit, and CallKit support for incoming calls. ✅ What works: Incoming calls trigger the VoIP push and display the full-screen CallKit interface (or fallback UI). Decline Call works as expected. Call logs and events print correctly. ❌ Problem: When I try to accept the call using the CallKit Accept button or React Native fallback UI, I consistently get: ❌ [TwilioVoiceModule] answerCall() callInvite is missing. I also noticed that the console logs for answerCall() are being printed three times in a row, even though the accept button is only pressed once. Additionally in the first time console, answerCall() CallInvite found, accepting... 🔍 Observations: The callInvite is properly received when the VoIP push arrives. But when answerCall() is triggered, callInvite becomes nil. This happens in CallKit accept, RN UI accept, and even notification banner accept. 📦 How it's set up (summarized): PushKit Registration – via PKPushRegistry in AppDelegate.swift VoIP push handling – forwards payload to TwilioVoiceModule.handleIncomingPush() CallKit integration – uses CXProviderDelegate to report and handle accept actions JS Bridge – emits acceptCallAction to JS React Native calls TwilioVoiceModule.answerCall(uuid, callSid) In answerCall() method: self.callInvite is nil – so call cannot be accepted. Attaching the link to view the relevant code: https://docs.google.com/document/d/15pNjKrfk954OaotpMIEh3xQUtst---1K45DBXoYctGM/edit?usp=sharing 💡 Call Accept Flow (iOS): VoIP Push → TwilioVoiceModule.handleIncomingPush() Twilio SDK creates callInvite reportNewIncomingCall() triggers CallKit UI On accept: CXAnswerCallAction → emits event to JS RN calls TwilioVoiceModule.answerCall(uuid, callSid) Problem: callInvite is already nil ❓ What I'm trying to understand: Why is callInvite becoming nil before answerCall() is called? Why are the logs showing the answerCall() call 3 times? Is there a race condition or multiple accept triggers? Should I ensure callInvite is accepted only once across all 3 accept paths? ** 💬 Any help would be appreciated.** 📱 Environment: React Native 0.78.x iOS 17+ Swift bridging with TwilioVoiceModule.swift Twilio Voice SDK 6.12.1 PushKit + CallKit + react-native-callkeep
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194
Activity
Aug ’25
CarPlay notifications unsupported for Driving Task apps in iOS 18.6
I have my app configured as a Driving Task app with the entitlement and provisioning profile correctly set up. I am also requesting the ".carPlay" notification authorization option and setting up the carplay notification category with the ".allowInCarPlay" category, both without error. When testing with the iPhone and carplay simulators the user notifications I send are appearing on the phone but not in carplay. When I check the notification settings with UNUserNotificationCenter.current().getNotificationSettings() I see that carplay is shown to be not supported ("carPlaySetting: NotSupported"). The CarPlay Developer Guide 2025-06-09 (which is the version currently referenced in the Apple docs) states that "Starting in iOS 18.4, notifications are also supported in CarPlay driving task apps". Has this discrepancy been addressed anywhere, or is this an open issue? My software versions: MacOS: Sequoia 15.6 XCode: 16.4 iPhone Simulator: iPhone 16 with iOS 18.6
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2
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127
Activity
Aug ’25
How to display a full-screen light based (sunrise) alarm notification at specific time (like Clock app)? Can Critical Alerts help with visuals too?
I'm building a light-based(sunrise) alarm iOS app using SwiftUI , the idea is to wake users not with sound, but with a full-screen bright light UI (mimicking sunrise or a light alarm clock). I'd like to replicate behavior similar to the native Clock app: My goal: When the scheduled time is reached, forcefully display a full-screen "light" screen, even if the device is: locked running another app or the app is backgrounded The problem: So far, I can: Show a full-screen AlarmView only if the app is opening But I cannot: Automatically wake the screen when app is closed My confusion: I've read that Critical Alerts allow bypassing Do Not Disturb and Silent Mode but that's only for sound right? Can Critical Alerts also help with waking the screen or displaying visuals like full-screen UI automatically? If not, is there any way to simulate this kind of alarm: light-based screen effect ( sunrise alarm clock) triggered automatically at a specific time without needing the user to manually tap the notification? Do I need to consider: PushKit + VoIP? CallKit (but it's meant for calls)? Background tasks + silent push? Or is it simply impossible without special entitlements? Thanks in advance for any insights. This seems like a simple use case (light-based alarm), but I’m surprised how limited the options is.
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1
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118
Activity
Aug ’25
Problem receiving Remote Notification in the background after Review Rejected
I created an app. One if its functionalities is receive Remote Notification in the background, while app is monitoring Significant Location Changes (SLC). This functionality worked fine. I was receiving these notifications correctly. Sometimes instantly, sometime with small or large delay. And then I send the app for review. It was rejected with 3 remarks: The app or metadata includes information about third-party platforms that may not be relevant for App Store users, who are focused on experiences offered by the app itself (I wrote that app communication works both for iOS and Android.) The app declares support for audio in the UIBackgroundModes key in your Info.plist but we are unable to locate any features that require persistent audio. EULA (End User License Agreement) is missing for in-app purchases. After the rejection the app is no longer receiving these notifications. They are there, since the app receives them, when I open app, or significant location change is detected. It also works, when I run the app directly from Xcode (in debug mode), not from TestFlight nor in Sandbox. It seem to me like Apple somehow spoiled my background capabilities on purpose or accidentally. Is it possible? What can I do with it? Is it the case that I should just fix the review remarks and send the app back to review, and once the app passes it, it will work again? Or should I not count on it? Any suggestions? I asked Apple using: https://developer.apple.com/contact/topic/#!/topic/select but so far no response.
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2
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185
Activity
Aug ’25
Inconsistent VoIP Push Behavior Post Network Restoration
We are observing unexpected behavior in Apple Push Notification Service (APNS) delivery and would appreciate clarification and guidance. Below is a detailed breakdown of the scenario and related questions. Abbreviations: APNP – Apple Push Notification Provider APNS – Apple Push Notification Service Scenario: User1 is registered on iOS device1. Flight Mode is enabled on iOS device1. User2 initiates a call to User1 (Time t = 0 sec). User2 cancels the outgoing call after 5 seconds (Time t = 5 sec). Flight Mode is disabled on iOS device1 after 20 seconds (Time t = 25 sec). Observation: iOS device1 displays an incoming call notification (CallKit UI) after flight mode is turned off, despite the call being cancelled by User2. This notification disappears automatically after approximately 8–10 seconds. Logic Flow: At time t = 0, our APNP sends a VoIP push (priority) to APNS for the incoming call. Since device1 is in flight mode, APNS cannot deliver the push. At t = 25 sec, after flight mode is turned off, APNS delivers the cached VoIP push to device1. The app takes ~5 seconds to initialize (CSDK setup, SIP registration, etc.). It eventually receives a SIP NOTIFY with state="full" and empty dialog info (indicating no active call). Consequently, the CallKit incoming call is removed after ~8 seconds. Questions: → We set the apns-expiration header to 0, expecting that the VoIP push would not be delivered if the device was unreachable when the push was sent. However, APNS still delivers the push 20–30 seconds later, once the device is back online. Q. Why is the apns-expiration header not respected in this case? → Upon receiving the VoIP push, we require ~10–12 seconds to determine if a visible CallKit notification is still relevant (e.g., by completing SIP registration and checking for active dialogs). Q. Is it acceptable, per Apple guidelines, to intentionally delay showing the CallKit UI (incoming call) for 10–15 seconds after receiving the VoIP push? → Apple documentation states that the priority VoIP push channel should be used only for notifying incoming calls, while regular (non-VoIP) pushes should be used for other updates, including call cancellations. Q. What is the rationale behind discouraging the use of the priority VoIP push channel for call cancellation events? In some cases, immediate cancellation notification is as critical as the initial incoming call. Would Apple consider it acceptable to occasionally use the priority VoIP channel for rare call-cancellation scenarios without risking throttling or suspension? → In our implementation, we send an incoming call notification via the priority VoIP channel. Shortly after, we send a call cancellation notification on the regular push channel, marked with "content-available": 1. We expect this regular push to wake the app (triggering application:didReceiveRemoteNotification:fetchCompletionHandler:), but in practice the app never wakes, and our debug logs inside that delegate method never appear. Q. Under what exact conditions does a "content-available": 1 regular push fail to wake the app when it follows a VoIP push? Are there additional requirements (e.g., background modes, rate limits, power optimizations) that could prevent the delegate from being called? → According to Apple documentation: “APNs stores only one notification per bundle ID. When multiple notifications are sent to the same device for the same bundle ID, APNs keeps only the latest one.” However, in our tests: If a device is offline when APNs receives both: (a) a priority VoIP push for an incoming call, (b) a regular push for call cancellation (same bundle ID), Upon the device reconnecting, APNs still delivers the earlier VoIP push, instead of discarding it and delivering only the most recent (cancellation) notification. Q. Why doesn’t APNs replace the queued VoIP push with the newer regular push when both share the same bundle ID? Is this expected behavior due to channel type differences (VoIP vs. regular), or is there a way to ensure that the latest notification (even if regular) supersedes the earlier VoIP push? We’d appreciate your input or recommendations on handling such delayed pushes and any best practices for VoIP push expiration handling and call UI timing.
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115
Activity
Aug ’25
Abnormal Fluctuations in APNs API Response Success Rate (July 15-30)
Observations​​: When our app calls the APNs API for push notifications, we observed significant fluctuations: July 15-25​​: The success response volume ​​increased by 20%​​ compared to the baseline before July 15. ​​After July 25​​: Success rates returned to baseline levels. July 30​​: Success response volume ​​decreased by 10%​​ compared to the pre-July 15 baseline. ​​ Excluded Factors​​: No changes in target audience size or characteristics (business factors ruled out). Server logs confirm consistent API request parameters and frequency. ​​Key Questions​​: Were there any ​​adjustments to response metrics​​ (e.g., success status code definitions) during this period? Have other developers reported similar issues? Were there server-side configuration updates or known incidents on Apple’s end?
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2
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1
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254
Activity
Aug ’25
Buttons embedded in CarPlay notification
Hi All, im working on a project to send a push notification in CarPlay. Current accepted by apple entitlements is driving. Are custom actions / buttons allowed/supported in CarPlay notifications?
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1
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0
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88
Activity
Jul ’25
IMAP Extension XAPPLEPUSHSERVICE — Access to specific APNS Topic
Hi, I’m looking for guidance on enabling push notifications for new emails in the native iOS Mail app (com.apple.mobilemail). Currently, I send push notifications using macOS Server (formerly OS X Server) Mail, but since it has been discontinued and renewal is no longer possible, I want to transition to the standard method used by email providers to notify the stock Mail app about new messages. To achieve this, I need access to the com.apple.mobilemail.push.com.zuplu APNs topic. This follows the same pattern used by other providers: iCloud: com.apple.mobilemail.push.com.me.mail.castle Fastmail: com.apple.mobilemail.push.com.fastmail Since Fastmail (as a third-party provider) has access to this, I assume there is a way for independent mail providers to integrate with XAPPLEPUSHSERVICE. In the interest of a free market and fair competition, I trust that Apple provides a means for email providers to notify the stock Mail app of IMAP server changes, allowing it to fetch new messages instantly. Under EU competition law, particularly Article 102 TFEU, dominant companies must not engage in anti-competitive behavior, including restricting access to essential services in a discriminatory manner. Furthermore, the Digital Markets Act (DMA) explicitly prohibits gatekeepers from favoring their own services or restricting interoperability without justification. Any insights or official guidance would be greatly appreciated! Thanks, DragonWork
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10
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47
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3.3k
Activity
Jul ’25
Notifications not working
After upgrading to iOS 26 Public Beta 23A5297M, none of my notifications are working even though the volume is turned up and notifications are enabled. Why is this happening?
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1
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0
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209
Activity
Jul ’25
[iOS 26 beta] Unexpected Behavior: didRegisterForRemoteNotificationsWithDeviceToken Invoked Before User Notification Authorization on iOS 26 Beta
I'm encountering an issue with our legacy Objective-C codebase that uses UIApplicationDelegate. Here are the steps to reproduce the issue: Uninstall the application from the device. Install and launch the application. As part of the launch event, the client requests notification permission. The permission prompt is still displayed, even though the client receives a remote notification token (which appears to be a cached one). I followed the same steps with a sample app built with Swift (SwiftUI), and this issue did not occur. In the Swift app, I consistently received a delegate<didRegisterForRemoteNotificationsWithDeviceToken> call after the user allowed the notification permission. Could you please provide some insights into why this might be happening with only our client?
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5
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0
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320
Activity
Jul ’25
Signing issue with Notification Filtering entitlement
Two months ago we got approval for using the Notification Filtering entitlement. We rushed out to implement it in our app, only to find out that the permission was set for the wrong bundle identifier. We expected to get the permission for the notification extension's bundle identifier, yet it is added for the main app's bundle identifier. Per the official docs, the entitlement permission should be in the notification service extension target: After you receive permission to use the entitlement, add com.apple.developer.usernotifications.filtering to the entitlements file in the Notification Service Extension target. However, this fails to get signed when compiling for non-simulator targets because of the bundle mismatch issue. Simulator perfectly filters notifications. Adding the entitlement to the main app does compile, but filtering does not work (as expected). We reached out to Apple twice (Case-ID: 14330583) but we have yet to receive any response. Could there be something else wrong instead of the identifier mismatch?
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1
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0
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918
Activity
Jul ’25
Local Push Connectivity - Unreliable Connection
Hi! My project has the Local Push Connectivity entitlement for a feature we have requiring us to send low-latency critical notifications over a local, private Wi-Fi network. We have our NEAppPushProvider creating a SSE connection using the Network framework with our hardware running a server. The server sends a keep-alive message every second. On an iPhone 16 with iOS 18+, the connection is reliable and remains stable for hours, regardless of whether the iOS app is in the foreground, background, or killed. One of our QA engineers has been testing on an iPhone 13 running iOS 16, and has notice shortly after locking the phone, specifically when not connected to power the device seems to turn off the Wi-Fi radio. So when the server sends a notification, it is not received. About 30s later, it seems to be back on. This happens on regular intervals. When looking at our log data, the provider does seem to be getting stopped, then restarted shortly after. The reason code is NEProviderStopReasonNoNetworkAvailable, which further validates that the network is getting dropped by the device in regular intervals. My questions are: Were there possibly silent changes to the framework between iOS versions that could be the reason we're seeing inconsistent behavior? Is there a connection type we could use, instead of SSE, that would prevent the device from disconnecting and reconnecting to the Wi-Fi network? Is there an alternative approach to allow us to maintain a persistent network connection with the extension or app?
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8
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1
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316
Activity
Jul ’25
Does BGAppRefreshTask require an internet connection?
Basically the title. I am trying to implement a local notification to trigger, regardless of internet connection, around 3-5pm if a certain array in the app is not empty to get the user to sync unsaved work with the cloud. I wanted to used the BGAppRefreshTask as I saw it was lightweight and quick for just posting a banner notification but after inspecting it in the console, it looks like it needs internet connection to trigger. Is this the case or am I doing something wrong? Should I be using the BGProcessingTask instead?
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1
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0
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129
Activity
Jul ’25
Push Notifications
以下の問題が発生しています: 特定のデバイスでプッシュ通知が受信されません。 考えられる原因は何でしょうか? プッシュ通知は自社のサーバーから送信しており、APNs(Apple Push Notification service)からは正常な応答が返ってきています。 ユーザーはデバイスで通知が有効になっていることを確認しており、ネットワークの問題も報告されていません。 この問題は複数のユーザーに発生しています。
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1
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0
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98
Activity
Jul ’25
PushKit with CallKit - CallKit not shown when app is in background or terminated
Hi team, I am developing VOIP feature using PushKit and CallKit but CallKit is not show when app in background or terminate state, now in foreground state I can call reportNewIncomingCall from pushRegistry-didReceiveIncomingPushWith and it's work as expected but the problem is in background or terminate state it's not my setup: PushKit is configured In Signing & Capabilities I add background modes (Remote notifications and Voice over IP) In info.plist I add <key>UIBackgroundModes</key> <array> <string>voip</string> I'm not sure should I create new VOIP Certificate but now I can receive message notification normally. Any help or suggestions would be greatly appreciated Thank you
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1
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1
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169
Activity
Jul ’25
How to track a Live Activity started via push when the app is terminated and hasn't been relaunched from long time?
Hi all, I'm currently implementing Live Activities using ActivityKit and facing a real-world limitation that I hope the community (or Apple) can clarify. 🔹 I can successfully start a Live Activity via APNs push (event: "start") even when the app is terminated — the Live Activity appears as expected on the Lock Screen and Dynamic Island. However, I need to update that Live Activity using the name I assigned in the push payload (e.g., match-123). This requires calling: Airship.channel.trackLiveActivity(activity, name: activity.attributes.matchID) …or equivalent code in native implementations to associate the activity with its push token. ❓The problem: If the user has never launched the app, or hasn't opened it after the Live Activity was started via push, then there’s no chance for the app to run this tracking code. So: ✅ Live Activity starts fine via APNs ❌ I can't track the activity and register it for future push updates (by name) until the app is launched ❌ Therefore, I can't update the Live Activity without knowing the token-name mapping 🔍 My question: Is there any way to programmatically track or associate a Live Activity (started via push) with a name for APNs updates, without requiring the app to launch? Or put differently: Can the system automatically track the name → token mapping if the activity is started via push? Is there any way (via entitlement, plist config, or system event) to allow registering the activity in the background (without user launch)? 💡 Notes: I already use pushType: .token and NSSupportsLiveActivitiesFrequentUpdates Live Activity content is fine; only the ability to send future updates is blocked without initial app launch Using Airship SDK for push + activity tracking, but the question is general to iOS + ActivityKit behavior Any insight on how apps like FotMob, Uber, or sports apps handle this situation would be really helpful! Thanks in advance.
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1
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0
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255
Activity
Jul ’25
Is it possible to programmatically set macOS notification preferences for an app in Swift?
Hi, I’m working on a Safari extension for macOS, and I’d like the app to use specific system notification settings right after installation. I’m wondering if there’s a way in Swift to programmatically configure the default notification preferences (as seen in System Settings > Notifications > [my app]). Here are the desired settings: Only Desktop – without “Notification Center” or “Lock Screen” Alert Style: Temporary Badge App Icon: Enabled Play Sound for Notifications: Disabled Show Previews: When Unlocked Notification Grouping: Off (I don’t want them to accumulate in Notification Center) Here is the code I’m currently using to display a basic notification: private func handleNotificationRequest(_ message: [String: Any]) { guard let title = message["title"] as? String, let body = message["body"] as? String else { return } UNUserNotificationCenter.current().requestAuthorization(options: [.alert, .badge, .sound]) { granted, error in if granted { self.showNotification(title: title, body: body) } } } private func showNotification(title: String, body: String) { let content = UNMutableNotificationContent() content.title = title content.body = body content.sound = nil // No sound for subtle notification // Create notification that doesn't persist in notification center let trigger = UNTimeIntervalNotificationTrigger(timeInterval: 0.1, repeats: false) let request = UNNotificationRequest(identifier: "fast-url-copy-notification", content: content, trigger: trigger) UNUserNotificationCenter.current().add(request) { error in if let error = error { os_log(.error, "Failed to show notification: %@", error.localizedDescription) } } } OS: macOS 26.0 Thanks in advance, Mateusz
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1
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0
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461
Activity
Jul ’25
Silent Push Notifications Ios no Sound
My push notifications on Ios devices come through but only silently while all settings are on order. On Android sounds are on. Anyway knows how to fix this on Apple's side?
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1
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0
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109
Activity
Jul ’25
CKSubscription in shared records
I have a database in CloudKit, where the host share (using CKShare) a record to participants. The record is in her private database, but for the participants is in their shared database. How do I send push notifications to everyone when a new child record is created?
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1
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0
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118
Activity
Jul ’25
didReceive isn't called in CarPlay scene
I have set up an iOS application with CarPlay scene using carplay-driving-tasks entitlement. And as per latest policy changes I'm able to get push notifications in the CarPlay screen. But unlike from phone scene, when I tap on a notification from CarPlay I don't get a trigger on didReceive method to intercept the payload of the notification that user tapped on. Is there any other ways or configuration needed to get this working? I just need to get the payload and present an Alert template within the CarPlay when user taps on a CarPlay notification and the app opens.
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0
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2
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134
Activity
Jul ’25