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Wallet Pass eligibility for age-restricted product loyalty program
Hello everyone, My team is exploring the implementation of an Apple Wallet pass for a loyalty program linked to a brand in an age-restricted product category. The intended use cases for the Wallet pass are: Member identification at events — Quick verification at brand events or exclusive venues, with tier-based perks (e.g., priority entry for higher tiers) Support services — Members present their card at retail locations to receive assistance Tier and points display — Dynamic visual changes based on loyalty level and current points balance Notifications — Pass updates for expiring points, upcoming events, or relevant announcements The pass would function as a standard Store Card (membership/loyalty) — no payments, no stored value, just identification and informational display. Before investing development effort, I'd like to understand: Has anyone successfully implemented Wallet passes for brands in restricted categories (tobacco, alcohol, etc.)? Are there specific guidelines or restrictions I should be aware of beyond the standard Wallet documentation? Is there a recommended channel to get official guidance from Apple on eligibility before building? Any insights or experiences would be appreciated. Thanks!
0
0
178
Jan ’26
User experience after adding a pass from the web
Hi, We are distributing pk pass files via a web browser. When a user taps Add in the system pass preview, the pass is added successfully, the preview is dismissed, and the user remains in the browser. From a user experience perspective, we would like to better guide users to their newly added pass in Apple Wallet. Is there a supported API, URL scheme, or documented mechanism that allows a web-based flow to transition the user to the Wallet app after a pass has been added? If direct app transitions are not supported in this scenario, what is the recommended best practice for helping users locate and open their newly added pass in Wallet? Thank you for your guidance.
0
0
538
Jan ’26
Adding Card to my wallet - PKPassKitErrorDomain Code=2
Hi, When I try to add a card to wallet, I get this PKPassKitErrorDomain Code=2 error from my logs, and from the SysDiagnose, I get some more detailed error log Error details: Date: December 15, 2025 Time: 15:16 UTC Request URL: https://nc-pod9-smp-device.apple.com:443/broker/v4/devices/041B4183BA1490022104102123315131EBFE2BE7… Response: HTTP Status: 500 – Internal Server Error Time profile: 0.505452 seconds Response headers: Server: Apple Content-Type: text/html X-Content-Type-Options: nosniffStrict-Transport-Security: max-age=31536000; includeSubdomainsDate: Mon, 15 Dec 2025 15:16:59 GMT X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1; mode=blockCross-Origin-Opener-Policy: same-origin Content-Length: 170 Connection: close Response body: Anyone have faced this problem before?
0
0
167
Jan ’26
InApp push provisioning
I´m tring to integrate InApp push provisioning but when I send the information from the issuer to SDK to add my debit card to wallet I saw this error: PKPassKitErrorDomain Code 2 error Looking in the forum I found how to see part of the logs to get more detail on the error and I found: POST https://pr-pod9-smp-device.apple.com:443/broker/v4/devices/04131B65D01590022288082867404947F3CCA674C3D41F3C/cards/683986c983984251b9aecfc8ff51d88a/enable 'Error Domain=PKPaymentWebServiceErrorDomain Code=0 "Error inesperado." UserInfo={PKErrorHTTPResponseStatusCodeKey=500, NSLocalizedDescription=Error inesperado.
1
0
816
Dec ’25
Apple Wallet Pass setting foregroundColor to white automatically when background image is present
I'm creating an event ticket Apple Wallet Pass and setting a light-coloured background image. When I do this, it automatically sets the foregroundColor to white, even when I explicitly set it to black. What's strange is that on my Mac, the foregroundColor appears as intended, and I can set it to any color I want, but when I AirDrop the pass to my iPhone, it sets the color to white, regardless of what I set the foregroundColor to. This means the text becomes completely illegible for my users, with white text on a white background image. If I remove the background image, the foregroundColor works fine. Is there a way to have a light-colored background image with dark text, or am I forced to have a dark-colored background image? Here are the colors in my pass.json: backgroundColor: "rgb(255, 255, 255)" foregroundColor: "rgb(0, 0, 0)" labelColor: "rgb(0, 0, 0)" I've attached what the pass looks like on my Mac and my iPhone.
0
0
615
Dec ’25
PKPaymentButtonType.plain renders blank on iOS 26.1 when built with Xcode 26 (snapshot returns transparent image)
Hello Apple Team, I’ve encountered a regression in iOS 26.1 when building my app with Xcode 26 (iOS 26 SDK). The issue affects PKPaymentButtonType.plain, which now renders as fully invisible and produces transparent snapshots, even though the same code worked correctly in previous Xcode/iOS versions. This has a real-world impact because many apps generate static images from PKPaymentButton for payment selection UIs using UIGraphicsImageRenderer, layer.render(in:), or custom snapshot utilities. When using PKPaymentButton(paymentButtonType: .plain, paymentButtonStyle: .black) on iOS 26.1, when built with Xcode 26, the button: Appears blank / invisible Cannot be snapshotted Produces a fully transparent UIImage, even though the CGImage object exists Behaves differently than older SDKs (Xcode 16.x / iOS < 26.1 This regression only appears when compiling with the new SDK. Other button types work fine. Expected Behavior .plain button should render glyphs as documented snapshot generated via UIGraphicsImageRenderer or drawHierarchy(in:) should produce a visible image Behavior should be consistent with older SDKs unless explicitly deprecated in release notes Expected Behavior .plain button should render glyphs as documented Snapshot generated via UIGraphicsImageRenderer or drawHierarchy(in:) should produce a visible image Behavior should be consistent with older SDKs unless explicitly deprecated in release notes Actual Behavior .plain button renders no glyph at all Snapshot image is fully transparent (alpha = 0), even though size and CGImage metadata are correct Only happens when built with Xcode 26 SDK Same build from Xcode 16.x does not reproduce the issue Steps to Reproduce Create a minimal sample project in Xcode 26 Add the following code: let button = PKPaymentButton(paymentButtonType: .plain, paymentButtonStyle: .black) button.frame = CGRect(x: 0, y: 0, width: 180, height: 48) let renderer = UIGraphicsImageRenderer(size: button.bounds.size) let image = renderer.image { _ in button.drawHierarchy(in: button.bounds, afterScreenUpdates: true) } print(image) Run on iOS 26.1 device or simulator Observe that: The button appears visually empty The generated image is fully transparent Environment Xcode: 26.x (iOS 26 SDK) iOS: 26.1 (iPhone 15 Pro tested) Device: Real device Framework: UIKit + PassKit Button type: .plain ONLY Other types: .pay/.buy/.checkout = OK
2
1
509
Nov ’25
Wallet Pass not updating for some customers
I am looking for advice for debugging a wallet pass not updating for some customers after successfully posting an APNS notification (pass identifier as topic, no expiration, priority 10). Is there an exhaustive list of reasons for a wallet pass not updating or a guide for making sure updates happen reliably? Are there are any guarantees made as to when the pass is updated? We noticed it is either never updating or the update happens much later for some customers. Usually toggling "Automatic Updates" in Pass Details updates the pass immediately for affected customers. Can it be caused by an error in the implementation of the Wallet Passes Web Service? We generate passes on the fly as a response to /v1/passes/{passTypeIdentifier}/{serialNumber}. I noticed that we also sometimes receive HEAD requests to this endpoint despite the documentation only mentioning the GET method. I was previously returning a HTTP status code 405 (Method Not Allowed). I have now updated it to also respond with headers (Content-Type, Content-Disposition and Last-Modified) for the pass for HEAD requests, but I don't know if it makes a difference. Here is a list of issues on the customer side I was thinking of: No connection to the internet Low power mode (does it prevent or throttle updates?) What happens if there is an error? Does it keep trying or does it just fail silently? In the latter case it might make sense to keep sending APNS notifications until the pass is requested successfully. I know that you can use the PassKit framework in iOS apps to update (replace) passes. Would this be more reliable than a stand-alone Wallet pass?
4
2
908
Nov ’25
Wallet Pass Stops Updating After Silent Push — Device Never Fetches New .pkpass (Possible Throttling)
Hi everyone, I'm developing a custom Apple Wallet pass using a Django backend and exposing my local server through ngrok during development. For the first ~30 minutes, everything works exactly as expected: the pass registers correctly, silent push notifications trigger instant updates, Wallet immediately performs the GET request to fetch the new .pkpass, and the changeMessage displays almost instantly on the lock screen. At some point, however, the pass stops updating entirely. Apple APNs continues to return 200 OK for every silent push I send, but the device never performs the required GET /v1/passes// call to download the updated pass. As a result, even the internal content of the pass (ex: points/balance fields) no longer updates, which confirms that Wallet is not fetching the new .pkpass at all. No changeMessage appears either. This behavior has been described informally by other developers as Apple Wallet Pass Update Throttling, where the Wallet daemon begins ignoring silent pushes after repeated updates or certain internal conditions. I’m trying to confirm whether this is indeed throttling, what triggers it, and how to avoid it during development.
0
0
162
Nov ’25
Unable to Provision Payment pass to Apple Wallet via Wallet Extensions.
We are working with two types of wallet passes. Provisioning works successfully for one pass type via wallet extensions, but the same process is not functioning for the other. For the second pass type, we are able to generate the required data for pull provisioning and send it to Apple. Additionally, in-app push provisioning for this pass type completes without issue. We would appreciate guidance on how to further debug and resolve this provisioning problem.
0
0
296
Nov ’25
Unable to retrieve already provisioned passes via Apple Wallet Extension
We have updated the PNO metadata to include the associatedApplicationIdentifiers for our wallet extensions and the issuer app. While we are able to successfully provision the card to Apple Wallet via pull provisioning, we are unable to retrieve the payment passes that have already been provisioned. How can we address this issue? let passLibrary = PKPassLibrary() let paymentPassLibrary = self.passLibrary.passes(of: .secureElement) paymentPassLibrary is an empty array even though we have passes provisioned.
0
1
174
Nov ’25
Web Push Provisioning
Looking for more information on web push provisioning. I have a bank issuing credit card, which needs to be pushed to apple mobile wallet. Need to understand the APIs and other details required to do this.
0
1
222
Nov ’25
Unable to retrieve secure element pass after adding to Apple Wallet?
I am adding In-App provisioning to my app. I am able to access the Apple Pay Sandbox and I have successfully tested adding a secure element/payment pass to Apple Wallet. However, once the pass has been added to the wallet, I can not access or retrieve the pass from my app. I have confirmed with the PNO that the PNO Pass Metadata Configuration in the testing environment include the correct metadata for "associatedApplicationIdentifiers" and "associatedStoreIdentifiers". Does anyone know why I am having this issue and how I can resolve it? Steps used to access pass in Apple Wallet I am unable to view the pass when I attempt to access it using the PKPassLibrary function as follows: let library = PKPassLibrary() if #available(iOS 13.4, *) { // This returns an empty array library.passes(of: .secureElement) } else { // This also returns an empty array library.passes(of: .payment) } // This returns an empty array too library.passes() Steps used to add pass to Apple Wallet These are the steps I follow to add the card: I create a PKAddPaymentPassRequestConfiguration I use this config to instantiate a PKAddPaymentPassViewController. I provide the nonce, nonceSignature, and certificates to my PNO along with the card data. I receive the activationData, encryptedPassData, and ephemeralPublicKey from my PNO and create a PKAddPaymentPassRequest using this data. I add the pass to Apple Wallet. In the addPaymentPassViewController callback, I am able to view the pass data from the .didFinishAdding pass: PKPaymentPass? variable. I am also able to see that the pass has been added from Apple Wallet app. I am not able to access the pass using PKPassLibrary().passes() at this point. I am not able to access the pass at any point after adding it either.
7
0
5.7k
Oct ’25
Issue with Wallet Popup Despite Pass Presentation Suppression
We have developed an app that communicates with an external reader using BLE, and the reader also supports NFC. We are implementing a feature that uses PKPassLibrary.requestAutomaticPassPresentationSuppression to prevent the Wallet from appearing when unlocking a lock. We have already completed the approval process for the entitlement required to enable Pass Presentation Suppression, referencing Apple’s documentation: https://developer.apple.com/documentation/passkit/pkpasslibrary/requestautomaticpasspresentationsuppression(responsehandler:) In most cases, this works as expected and the Wallet popup does not appear. However, in some cases — particularly when the app is running in the foreground — the Wallet still appears for users. We have verified that the app bundle includes the required entitlement, and the Info.plist correctly specifies the Pass Presentation Suppression key set to true. Could you please help us understand under what conditions this behavior might still occur, or if any additional configuration is required?
1
2
508
Oct ’25
Wallet Extension show tips "Cannot Add Card"
When integrating the Wallet Extension, after clicking my app icon from the "From Apps on Your iPhone" list, I encountered the message: "Cannot Add Card. 'XXX' is not responding. Wait a few minutes and try again. If the problem continues, contact the card issuer's customer service" instead of the configured login page appearing as expected. What could be causing this issue, and how should I resolve it?
2
2
669
Oct ’25
Error Domain=PKPassKitErrorDomain Code=2
This error occurs in Apple Pay Wallet In-App Provisioning Flow for Credit / Debit Cards When the data received from the PNO (Visa) is passed to PKAddPaymentPassRequest this error is seen in addPaymentPassViewController, in the finalize stage. Docs provide no clue as to what could be wrong. iOS 18.2.1 XCode 15.2 Error description mentions "unsupportedVersionError" Is the pass version not supported? Is the wallet version not supported? Is it an app implementation error or error in the data received from the PNO?
4
3
970
Oct ’25
In-App Provisioning Error
We have implemented In-App Provisioning, but when I start the tokenization process, I receive an error before the terms and conditions. We are testing with a version of the app on TestFlight. The error message is: Could not add card. Try again later or contact your card issuer for more information. Could you please help me?
2
2
588
Oct ’25
Help with "500 Broker Service Response Exception" during Apple Pay In-App Provisioning
I tried to test In-App Provisioning in Production for our whitelisted app through TestFlight (Internal Testing Track) and we received the following error response from PassBook during the provisioning attempt, Could you please guide us? Error Response from sysdiagnose PassBookUIService during In-App Provisioning attempt: { statusCode = 500; statusMessage = "Broker Service Response exception"; } I reported the error in Feedback Assistant: ID: FB16112348 (500 Broker Service Response exception during Apple Pay In-App Provisioning ). Note:- I am reffering to Getting Started with Apple Pay: In-App Provisioning, Verification, Security, and Wallet Extensions
3
1
525
Oct ’25
iOS 26 Apple Wallet - Upgrade Boarding Pass with Live Activities
Hello, We watched the WWDC25 presentation about Apple Wallet on the upgrade boarding pass features with Live Activities. We’re interested in integrating this into our app for iOS 26 beta testing. Could you please provide: Sample code or example projects API documentation Implementation guidelines Details on sharing functionality Thanks in advance!
Replies
4
Boosts
4
Views
873
Activity
Jan ’26
Wallet Pass eligibility for age-restricted product loyalty program
Hello everyone, My team is exploring the implementation of an Apple Wallet pass for a loyalty program linked to a brand in an age-restricted product category. The intended use cases for the Wallet pass are: Member identification at events — Quick verification at brand events or exclusive venues, with tier-based perks (e.g., priority entry for higher tiers) Support services — Members present their card at retail locations to receive assistance Tier and points display — Dynamic visual changes based on loyalty level and current points balance Notifications — Pass updates for expiring points, upcoming events, or relevant announcements The pass would function as a standard Store Card (membership/loyalty) — no payments, no stored value, just identification and informational display. Before investing development effort, I'd like to understand: Has anyone successfully implemented Wallet passes for brands in restricted categories (tobacco, alcohol, etc.)? Are there specific guidelines or restrictions I should be aware of beyond the standard Wallet documentation? Is there a recommended channel to get official guidance from Apple on eligibility before building? Any insights or experiences would be appreciated. Thanks!
Replies
0
Boosts
0
Views
178
Activity
Jan ’26
User experience after adding a pass from the web
Hi, We are distributing pk pass files via a web browser. When a user taps Add in the system pass preview, the pass is added successfully, the preview is dismissed, and the user remains in the browser. From a user experience perspective, we would like to better guide users to their newly added pass in Apple Wallet. Is there a supported API, URL scheme, or documented mechanism that allows a web-based flow to transition the user to the Wallet app after a pass has been added? If direct app transitions are not supported in this scenario, what is the recommended best practice for helping users locate and open their newly added pass in Wallet? Thank you for your guidance.
Replies
0
Boosts
0
Views
538
Activity
Jan ’26
Adding Card to my wallet - PKPassKitErrorDomain Code=2
Hi, When I try to add a card to wallet, I get this PKPassKitErrorDomain Code=2 error from my logs, and from the SysDiagnose, I get some more detailed error log Error details: Date: December 15, 2025 Time: 15:16 UTC Request URL: https://nc-pod9-smp-device.apple.com:443/broker/v4/devices/041B4183BA1490022104102123315131EBFE2BE7… Response: HTTP Status: 500 – Internal Server Error Time profile: 0.505452 seconds Response headers: Server: Apple Content-Type: text/html X-Content-Type-Options: nosniffStrict-Transport-Security: max-age=31536000; includeSubdomainsDate: Mon, 15 Dec 2025 15:16:59 GMT X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1; mode=blockCross-Origin-Opener-Policy: same-origin Content-Length: 170 Connection: close Response body: Anyone have faced this problem before?
Replies
0
Boosts
0
Views
167
Activity
Jan ’26
InApp push provisioning
I´m tring to integrate InApp push provisioning but when I send the information from the issuer to SDK to add my debit card to wallet I saw this error: PKPassKitErrorDomain Code 2 error Looking in the forum I found how to see part of the logs to get more detail on the error and I found: POST https://pr-pod9-smp-device.apple.com:443/broker/v4/devices/04131B65D01590022288082867404947F3CCA674C3D41F3C/cards/683986c983984251b9aecfc8ff51d88a/enable 'Error Domain=PKPaymentWebServiceErrorDomain Code=0 "Error inesperado." UserInfo={PKErrorHTTPResponseStatusCodeKey=500, NSLocalizedDescription=Error inesperado.
Replies
1
Boosts
0
Views
816
Activity
Dec ’25
Apple Wallet Pass setting foregroundColor to white automatically when background image is present
I'm creating an event ticket Apple Wallet Pass and setting a light-coloured background image. When I do this, it automatically sets the foregroundColor to white, even when I explicitly set it to black. What's strange is that on my Mac, the foregroundColor appears as intended, and I can set it to any color I want, but when I AirDrop the pass to my iPhone, it sets the color to white, regardless of what I set the foregroundColor to. This means the text becomes completely illegible for my users, with white text on a white background image. If I remove the background image, the foregroundColor works fine. Is there a way to have a light-colored background image with dark text, or am I forced to have a dark-colored background image? Here are the colors in my pass.json: backgroundColor: "rgb(255, 255, 255)" foregroundColor: "rgb(0, 0, 0)" labelColor: "rgb(0, 0, 0)" I've attached what the pass looks like on my Mac and my iPhone.
Replies
0
Boosts
0
Views
615
Activity
Dec ’25
PKPaymentButtonType.plain renders blank on iOS 26.1 when built with Xcode 26 (snapshot returns transparent image)
Hello Apple Team, I’ve encountered a regression in iOS 26.1 when building my app with Xcode 26 (iOS 26 SDK). The issue affects PKPaymentButtonType.plain, which now renders as fully invisible and produces transparent snapshots, even though the same code worked correctly in previous Xcode/iOS versions. This has a real-world impact because many apps generate static images from PKPaymentButton for payment selection UIs using UIGraphicsImageRenderer, layer.render(in:), or custom snapshot utilities. When using PKPaymentButton(paymentButtonType: .plain, paymentButtonStyle: .black) on iOS 26.1, when built with Xcode 26, the button: Appears blank / invisible Cannot be snapshotted Produces a fully transparent UIImage, even though the CGImage object exists Behaves differently than older SDKs (Xcode 16.x / iOS < 26.1 This regression only appears when compiling with the new SDK. Other button types work fine. Expected Behavior .plain button should render glyphs as documented snapshot generated via UIGraphicsImageRenderer or drawHierarchy(in:) should produce a visible image Behavior should be consistent with older SDKs unless explicitly deprecated in release notes Expected Behavior .plain button should render glyphs as documented Snapshot generated via UIGraphicsImageRenderer or drawHierarchy(in:) should produce a visible image Behavior should be consistent with older SDKs unless explicitly deprecated in release notes Actual Behavior .plain button renders no glyph at all Snapshot image is fully transparent (alpha = 0), even though size and CGImage metadata are correct Only happens when built with Xcode 26 SDK Same build from Xcode 16.x does not reproduce the issue Steps to Reproduce Create a minimal sample project in Xcode 26 Add the following code: let button = PKPaymentButton(paymentButtonType: .plain, paymentButtonStyle: .black) button.frame = CGRect(x: 0, y: 0, width: 180, height: 48) let renderer = UIGraphicsImageRenderer(size: button.bounds.size) let image = renderer.image { _ in button.drawHierarchy(in: button.bounds, afterScreenUpdates: true) } print(image) Run on iOS 26.1 device or simulator Observe that: The button appears visually empty The generated image is fully transparent Environment Xcode: 26.x (iOS 26 SDK) iOS: 26.1 (iPhone 15 Pro tested) Device: Real device Framework: UIKit + PassKit Button type: .plain ONLY Other types: .pay/.buy/.checkout = OK
Replies
2
Boosts
1
Views
509
Activity
Nov ’25
Sensitive language ?
Hi, How to post to App & System Services -> Wallet ? I'm getting "This post contains sensitive language. Please revise it in order to continue" blockage every time I try to submit. Thanks.
Replies
6
Boosts
0
Views
840
Activity
Nov ’25
Wallet Pass not updating for some customers
I am looking for advice for debugging a wallet pass not updating for some customers after successfully posting an APNS notification (pass identifier as topic, no expiration, priority 10). Is there an exhaustive list of reasons for a wallet pass not updating or a guide for making sure updates happen reliably? Are there are any guarantees made as to when the pass is updated? We noticed it is either never updating or the update happens much later for some customers. Usually toggling "Automatic Updates" in Pass Details updates the pass immediately for affected customers. Can it be caused by an error in the implementation of the Wallet Passes Web Service? We generate passes on the fly as a response to /v1/passes/{passTypeIdentifier}/{serialNumber}. I noticed that we also sometimes receive HEAD requests to this endpoint despite the documentation only mentioning the GET method. I was previously returning a HTTP status code 405 (Method Not Allowed). I have now updated it to also respond with headers (Content-Type, Content-Disposition and Last-Modified) for the pass for HEAD requests, but I don't know if it makes a difference. Here is a list of issues on the customer side I was thinking of: No connection to the internet Low power mode (does it prevent or throttle updates?) What happens if there is an error? Does it keep trying or does it just fail silently? In the latter case it might make sense to keep sending APNS notifications until the pass is requested successfully. I know that you can use the PassKit framework in iOS apps to update (replace) passes. Would this be more reliable than a stand-alone Wallet pass?
Replies
4
Boosts
2
Views
908
Activity
Nov ’25
Wallet Pass Stops Updating After Silent Push — Device Never Fetches New .pkpass (Possible Throttling)
Hi everyone, I'm developing a custom Apple Wallet pass using a Django backend and exposing my local server through ngrok during development. For the first ~30 minutes, everything works exactly as expected: the pass registers correctly, silent push notifications trigger instant updates, Wallet immediately performs the GET request to fetch the new .pkpass, and the changeMessage displays almost instantly on the lock screen. At some point, however, the pass stops updating entirely. Apple APNs continues to return 200 OK for every silent push I send, but the device never performs the required GET /v1/passes// call to download the updated pass. As a result, even the internal content of the pass (ex: points/balance fields) no longer updates, which confirms that Wallet is not fetching the new .pkpass at all. No changeMessage appears either. This behavior has been described informally by other developers as Apple Wallet Pass Update Throttling, where the Wallet daemon begins ignoring silent pushes after repeated updates or certain internal conditions. I’m trying to confirm whether this is indeed throttling, what triggers it, and how to avoid it during development.
Replies
0
Boosts
0
Views
162
Activity
Nov ’25
Unable to Provision Payment pass to Apple Wallet via Wallet Extensions.
We are working with two types of wallet passes. Provisioning works successfully for one pass type via wallet extensions, but the same process is not functioning for the other. For the second pass type, we are able to generate the required data for pull provisioning and send it to Apple. Additionally, in-app push provisioning for this pass type completes without issue. We would appreciate guidance on how to further debug and resolve this provisioning problem.
Replies
0
Boosts
0
Views
296
Activity
Nov ’25
Unable to retrieve already provisioned passes via Apple Wallet Extension
We have updated the PNO metadata to include the associatedApplicationIdentifiers for our wallet extensions and the issuer app. While we are able to successfully provision the card to Apple Wallet via pull provisioning, we are unable to retrieve the payment passes that have already been provisioned. How can we address this issue? let passLibrary = PKPassLibrary() let paymentPassLibrary = self.passLibrary.passes(of: .secureElement) paymentPassLibrary is an empty array even though we have passes provisioned.
Replies
0
Boosts
1
Views
174
Activity
Nov ’25
Web Push Provisioning
Looking for more information on web push provisioning. I have a bank issuing credit card, which needs to be pushed to apple mobile wallet. Need to understand the APIs and other details required to do this.
Replies
0
Boosts
1
Views
222
Activity
Nov ’25
Unable to retrieve secure element pass after adding to Apple Wallet?
I am adding In-App provisioning to my app. I am able to access the Apple Pay Sandbox and I have successfully tested adding a secure element/payment pass to Apple Wallet. However, once the pass has been added to the wallet, I can not access or retrieve the pass from my app. I have confirmed with the PNO that the PNO Pass Metadata Configuration in the testing environment include the correct metadata for "associatedApplicationIdentifiers" and "associatedStoreIdentifiers". Does anyone know why I am having this issue and how I can resolve it? Steps used to access pass in Apple Wallet I am unable to view the pass when I attempt to access it using the PKPassLibrary function as follows: let library = PKPassLibrary() if #available(iOS 13.4, *) { // This returns an empty array library.passes(of: .secureElement) } else { // This also returns an empty array library.passes(of: .payment) } // This returns an empty array too library.passes() Steps used to add pass to Apple Wallet These are the steps I follow to add the card: I create a PKAddPaymentPassRequestConfiguration I use this config to instantiate a PKAddPaymentPassViewController. I provide the nonce, nonceSignature, and certificates to my PNO along with the card data. I receive the activationData, encryptedPassData, and ephemeralPublicKey from my PNO and create a PKAddPaymentPassRequest using this data. I add the pass to Apple Wallet. In the addPaymentPassViewController callback, I am able to view the pass data from the .didFinishAdding pass: PKPaymentPass? variable. I am also able to see that the pass has been added from Apple Wallet app. I am not able to access the pass using PKPassLibrary().passes() at this point. I am not able to access the pass at any point after adding it either.
Replies
7
Boosts
0
Views
5.7k
Activity
Oct ’25
Issue with Wallet Popup Despite Pass Presentation Suppression
We have developed an app that communicates with an external reader using BLE, and the reader also supports NFC. We are implementing a feature that uses PKPassLibrary.requestAutomaticPassPresentationSuppression to prevent the Wallet from appearing when unlocking a lock. We have already completed the approval process for the entitlement required to enable Pass Presentation Suppression, referencing Apple’s documentation: https://developer.apple.com/documentation/passkit/pkpasslibrary/requestautomaticpasspresentationsuppression(responsehandler:) In most cases, this works as expected and the Wallet popup does not appear. However, in some cases — particularly when the app is running in the foreground — the Wallet still appears for users. We have verified that the app bundle includes the required entitlement, and the Info.plist correctly specifies the Pass Presentation Suppression key set to true. Could you please help us understand under what conditions this behavior might still occur, or if any additional configuration is required?
Replies
1
Boosts
2
Views
508
Activity
Oct ’25
Wallet Extension show tips "Cannot Add Card"
When integrating the Wallet Extension, after clicking my app icon from the "From Apps on Your iPhone" list, I encountered the message: "Cannot Add Card. 'XXX' is not responding. Wait a few minutes and try again. If the problem continues, contact the card issuer's customer service" instead of the configured login page appearing as expected. What could be causing this issue, and how should I resolve it?
Replies
2
Boosts
2
Views
669
Activity
Oct ’25
Error Domain=PKPassKitErrorDomain Code=2
This error occurs in Apple Pay Wallet In-App Provisioning Flow for Credit / Debit Cards When the data received from the PNO (Visa) is passed to PKAddPaymentPassRequest this error is seen in addPaymentPassViewController, in the finalize stage. Docs provide no clue as to what could be wrong. iOS 18.2.1 XCode 15.2 Error description mentions "unsupportedVersionError" Is the pass version not supported? Is the wallet version not supported? Is it an app implementation error or error in the data received from the PNO?
Replies
4
Boosts
3
Views
970
Activity
Oct ’25
In-App Provisioning Error
We have implemented In-App Provisioning, but when I start the tokenization process, I receive an error before the terms and conditions. We are testing with a version of the app on TestFlight. The error message is: Could not add card. Try again later or contact your card issuer for more information. Could you please help me?
Replies
2
Boosts
2
Views
588
Activity
Oct ’25
500 Broker Service Response exception during Apple Pay In-App Provisioning
I'm facing problem with in-app-provisioning in production application. When we try to tokenize (before T&C step) we are getting error from topic. I've also posted this in Feedback Assistant: FB18403577. I'll be very happy if someone could help me to get what is wrong with data or configuration of application.
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3
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0
Views
240
Activity
Oct ’25
Help with "500 Broker Service Response Exception" during Apple Pay In-App Provisioning
I tried to test In-App Provisioning in Production for our whitelisted app through TestFlight (Internal Testing Track) and we received the following error response from PassBook during the provisioning attempt, Could you please guide us? Error Response from sysdiagnose PassBookUIService during In-App Provisioning attempt: { statusCode = 500; statusMessage = "Broker Service Response exception"; } I reported the error in Feedback Assistant: ID: FB16112348 (500 Broker Service Response exception during Apple Pay In-App Provisioning ). Note:- I am reffering to Getting Started with Apple Pay: In-App Provisioning, Verification, Security, and Wallet Extensions
Replies
3
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1
Views
525
Activity
Oct ’25