StoreKit

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Support in-app purchases and interactions with the App Store using StoreKit.

StoreKit Documentation

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All transaction in my current entitlement returns as .unverified
Im building a small iphone app with StoreKit and currently testing it in testflight right on my mac, not on iphone. StoreKit part almost exactly copied from SKDemo from one of the Apple's WWDC. For some users and for myself Transaction.currentEntitlements always returns .unverified results. I double-checked Apple Connect settings, i checked my internet connection and everything is fine. Is there some pitfalls for testflight on mac? How can I find out what is causing this problem?
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566
Apr ’24
Does SubscriptionStoreView .storeButton(for:.policies) work?
I've added .storeButton(.visible, for:.policies) to my SubscriptionStoreView, and the buttons do appear, but when I tap on them I get a sheet that just says "Terms of Service Unavailable / Somethng went wrong. Try Again.". (similar for Privacy Policy). Is this expected in development? Will these start working correctly in production? (and, more importantly, in App Review?) The docs say that these use the values (i.e. URLs) set in App Store Connect, but that I can override those. This is a new app. Is that wrong, do I need to set the URLs explicitly? Edited to add: the console reports: Failed to fetch terms of service and privacy policy: Error Domain=NSURLErrorDomain Code=-1011 "(null)"
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1.1k
Jun ’24
Notification Received on Consumable Purchase
Hello, I am encountering an issue where I receive an App Store Server Notification V2 upon the purchase of a consumable item. I have configured the App Store Server Notification V2 endpoint to handle notifications related to subscription products. However, I did not expect to receive notifications for consumable purchases. The notification includes the following signedPayload decoded into the ResponseBodyV2DecodedPayload object with the following values: notificationUUID: 3cd6410b-0c89-4247-aba5-20710e79895e notificationType: null subtype: null The transaction information decoded from the ResponseBodyV2DecodedPayload object is as follows: transactionId: 2000000633622618 webOrderLineItemId: null productId: heart_2 To debug, I called the Get Notification History API of the App Store Server API, and the mentioned notification for the consumable product purchase is not included in the history. Only notifications related to subscription product purchases are retrieved. According to the notification type documentation, there is no explanation for cases where both notificationType and subtype are null, nor is there any mention of receiving notifications for consumable purchases. Therefore, I am uncertain how to interpret and handle this notification. Could you please provide an explanation or guidance on this issue? Thank you. References: https://developer.apple.com/forums/thread/737592 https://developer.apple.com/documentation/appstoreservernotifications/notificationtype
3
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1.3k
Jun ’24
Auto-renewing Subscription Updates not Arriving
This is a copy of a reply to this post. https://developer.apple.com/forums/thread/722222?page=1 I'm posting as new in the hope someone might have more up-to-date information, as I'm pulling out what little hair I have left. I'm using Storekit 2, testing in Xcode with a local Storekit config file. I have created a very minimal system to investigate this issue. I have a SwiftUI-based window using SubscriptionStoreView, and my app set up with the usual listener. I have four types of auto renewing subscription, configured in the local Storekit config file. With my app running, I subscribe to the lowest-level subscription I offer, via the SubscriptionStoreView. Notification of the inital purchase arrives, but subsequent auto-renewals do not trigger any action in my listener for Transaction.updates. They arrive as expected in the Transaction Manager. Radio silence in my listener. If I upgrade one subscription (via my SubscriptionStoreView) I see this reflected in the UI immediately, and also in the Transaction Manager, but the update that arrives in Transaction.updates refers to the old subscription, and has the isUpgraded flag set to false. Also, can anyone remind me what the grey warning triangle next to entries in the Transaction Manager means. I'm assuming it means unfinished, as that's what the sidebar indicates. Can the testing system really be this broken, or am I wildly off the mark? Unless I'm doing something fundamentally wrong this all seems extremely flakey, but happy to be proved wrong. I find this all rather unsettling if I can't test reliably, and am concerned that I my app may end up in this situation if I use storekit 2: https://stackoverflow.com/questions/73530849/storekit-renewal-transactions-missing-in-transaction-all-or-transaction-updates
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2.2k
Jun ’24
Subscription Unavailable - Strange Behavior with StoreKit
I added my first subscription to my app using StoreKit's SubscriptionStoreView. Everything worked as expected in the debug environment and also in TestFlight. So I submitted my app and subscriptions to App Store Connect, got everything Approved and released. After updating my app through App Store and checking the Subscription View, it just says "Subscription Unavailable. The subscription is unavailable in the current storefront." I waited around 3 days and still getting the same message. Now the very strange behavior starts. I went to App Store Connect, I made and edit to the subscription description, saved, removed the edit, saved, and submitted to review. 15 minutes later the subscriptions appear in my app and everything works as expected. After getting the edit approved, the Subscription View in my app again only showed the message "Subscription Unavailable. The subscription is unavailable in the current storefront." No user is able to see the subscriptions anymore, even though it worked as expected before the edit was approved. So I did the same as before. Again, make an edit to the subscription description, save, remove the edit, save, submit to review. 15 minutes later the subscriptions are again available in my app and it works as expected. This is definitely not the expected behavior and submitting the subscription edits every day is wasting the App Review Team's time as well as mine. I contacted Apple Developer Support but I didn't get any reply back (at least yet). I am not the only one experiencing this. I found a friend online who has the exact same issue, and is able to temporarily solve it by making an edit to the subscription description as well. So far it has been a huge headache, and we are losing customers this way. Please if anyone has experience with this problem, or has any suggestions, they will be greatly appreciated. Thank you so much, Tomas
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7.4k
Jul ’24
Issue with "Transaction.currentEntitlements": Some paid users cannot use the features of our subscription plan
Some paid users are unable to use the paid features unlocked by purchasing our subscription plan. It seems that this is due to StoreKit 2's Transaction.currentEntitlements not working the way we would expect it to work. Are you also encountering this issue? Do you have any idea to improve this situation? At launch, our app checks if the user is subscribed to the plan, using Transaction.currentEntitlements. As a result, the currentEntitlements array was empty. Our app then fetches the products from StoreKit 2 using Product.products(for:). As a result, the Product.SubscriptionInfo.RenewalState value of the corresponding Product (product.subscription.status.first.state) is subscribed, which confirms that the user has indeed purchased our plan, but seems to contradict the absence of the corresponding transaction in Transaction.currentEntitlements. Proactive in-app purchase restore and a restore purchase button calling the AppStore.sync() method are implemented, but using the button did not solve the issue.
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753
Sep ’24
Landscape safe area is incorrect when presenting SKStoreProductViewController
Hi. If the app is in landscape only and when the SKStoreProductViewController is presented, the safeArea changes to what looks like a portrait mode safe area. When the SKStoreProductViewController is dismissed, the safeArea does NOT revert back to the original values. Is there a way to force the safeArea to "reset"? I've submitted some bug tickets through Apple Feedback but I haven't received any response about it. The below code will pop up the SKStoreProductViewController and if you have a UIView that is constrained to the safe area, then you can visibly notice that the safe area is changed and doesn't go back. I have tested this on iPhone 14 Pro, iPhone 15, and iPhone 16 Pro and in the Simulators. The incorrect behavior happens on those and probably more. Thanks. #import "ViewController.h" #import <StoreKit/StoreKit.h> @interface ViewController () @property (nonatomic, strong) SKStoreProductViewController *productViewController; @end @implementation ViewController - (IBAction)buttonTapped:(id)sender { self.productViewController = [[SKStoreProductViewController alloc] init]; NSDictionary *parameters = @{ @"id" : @"6443575749" }; [self.productViewController loadProductWithParameters:parameters completionBlock:^(BOOL result, NSError * _Nullable error) { [self presentViewController:self.productViewController animated:YES completion:^{ // presented // The panel that is constraint to the safe area visibly shows that the safe area is no longer correct. }]; }]; } @end
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737
Nov ’24
StoreKit beginRefundRequest issue
I'm developing storekitV2, my app is providing the way to refund some product, and I use method below. func beginRefundRequest(in scene: UIWindowScene) async throws -> Transaction.RefundRequestStatus however when i call the method, the modal view presented but the view shows error with message 'cannot connect'. when I select retry button, something done with indicator and get same result. how can I solve this problem?
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494
Dec ’24
Cancel subscription not working in TestFlight
Hi, I have deployed my app on Test Flight, I have two subscriptions, monthly and yearly. User can have one of them at a time and upgrade, downgrade to the other. Upgrade, downgrade, cancel from the Apple Settings worked fine in the sandbox environment when testing locally. Now when I have deployed the app on TestFlight, I was able to purchase the subscription successfully from my app. Now when I want to cancel my subscription from the Apple Settings it gives me the following error after confirming cancellation, 'Your request is temporarily unable to be processed. Please try again later.' Also the other subscription offer (yearly) is also not shown to which I could upgrade, even though in the sandbox I was able to upgrade downgrade from the settings. Another thing I have noticed is that the app Icon or name is not shown anywhere in settings with the subscription. Instead of app icon only empty square is shown. Even though app icon shows fine everywhere else. Can someone please help me figure out this issue?
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4.6k
Dec ’24
App Store Server Notifications and API Client - Toggling Sandbox vs Production Environment
The documentation mentions the following: Verify your receipt first with the production URL; then verify with the sandbox URL if you receive a 21007 status code. This approach ensures you don’t have to switch between URLs while your app is in testing, in review by App Review, or live in the App Store. This way, you can use one server environment to handle both Sandbox and Production environments. It is necessary to pass App Review. However, I'm not manually hitting these URLs - I'm using Apple's libraries. Specifically, the environment is used in SignedDataVerifier and AppStoreServerAPIClient. (I can't link to these because, for some reason, the domain apple.github.io is not allowed. The documentation for these is only found there. You can find it quickly by searching these terms and the domain.) Here is how SignedDataVerifier is being used: const verifier = new SignedDataVerifier( appleRootCertificates, APPLE_ENABLE_ONLINE_CHECKS, APPLE_ENVIRONMENT, APPLE_BUNDLE_ID, APPLE_APP_ID ) const verifiedNotification: ResponseBodyV2DecodedPayload = await verifier.verifyAndDecodeNotification(signedPayload) if (!verifiedNotification) { // Failure return } Here is how AppStoreServerAPIClient is being used: const appStoreServerAPIClient = new AppStoreServerAPIClient( SIGNING_KEY, APPLE_IAP_KEY_ID, APPLE_IAP_ISSUER_ID, APPLE_BUNDLE_ID, APPLE_ENVIRONMENT ) const statusResponse: StatusResponse = await appStoreServerAPIClient.getAllSubscriptionStatuses(originalTransactionId, [Status.ACTIVE]) In the source code for SignedDataVerifier.verifyAndDecodeNotification, I can see that it throws a VerificationException(VerificationStatus.INVALID_ENVIRONMENT) error . So for SignedDataVerifier is it as simple as wrapping my code in a try/catch and checking that the error's status code is 21007? I'm unsure about this because if you scroll to the bottom of the linked source code file, you can see the enumeration VerificationStatus, but it's unclear if this member has a value of 21007. The source code for AppStoreServerAPIClient only says that it throws an APIException if a response could not be processed, so I'm not too sure about how to handle this one.
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982
Dec ’24
StoreKit Configuration Not Syncing to Xcode
Hello! I am attempting to add Subscriptions to an App that Is already published on the App Store. I cannot get Xcode to actually sync what is in my App Store Connect. When adding the Storekit configuration file, I go through the automatic linking process and select the proper bundleID. The configuration file says 'Synced @ [CurrentTime]' however there are no subscriptions listed in there. I have attempted deleting the file several times, creating a new subscription group. With no success. Do I need to publish the subscriptions without the features first? Upon attempting to write the supporting code that will enable these features within the app, I cannot get Xcode to identify that I have these subscriptions. I have also tried pushing these to TestFlight, still with no success. Thank you.
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1.8k
Dec ’24
Cannot Cancel Sandbox Subscription
I did an in app purchase in my development app and now I cannot get rid of it. It is a "monthly" subscription that seems to renew every 1 day. I can see the subscription when I go to settings then tap on Subscriptions. Then I tap the item and choose "Cancel Subscription", revealing a new modal sheet saying "Confirm Cancellation". When I "Confirm", I get the popup: "Your request is temporarily unable to be processed, please try again later". However, this is anything BUT temporary, has gone on for a couple weeks now. As such, I am unable to test subscriptions in my development app. I've tried logging out, restarting, different devices, etc. The phone is logged in under my primary user account, and I may not have been logged into sandbox email when I did the purchase. Can someone forcibly remove it for me?
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710
Dec ’24
Server Not Receiving Apple App Store Server Notification
Hello, Our server isn't receiving Apple App Store Server Notification for in-app purchases. It works for Sandbox Server, even I sent a test notification which I received on the Production Server URL, but the real in-app payment notification isn't coming to the server. I checked this already: https://developer.apple.com/documentation/appstoreservernotifications/enabling-app-store-server-notifications and everything here has been reviewed. Transport Layer Security (TLS) version and others things mentioned have been checked, test notification was received. But the main in-app purchase notification for live transaction isn't coming. What's the issue precisely?
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434
Mar ’25
【iOS18.2~18.3.2 bug】After switching sandbox accounts in Settings, the value of SKStorefront.countryCode is not synchronized
Problem Description: 1、I have two sandbox accounts from different countries. Account A is from Mainland China (CHN), and Account B is from the United States (USA). When I switch the sandbox account from Account A (CHN) to Account B (USA) in the system settings and restart the app, the value of SKPaymentQueue.defaultQueue.storefront.countryCode always returns "CHN" instead of the expected "USA". 2、This issue only occurs on iOS 18.2 and above. 3、On the same device running iOS 17.5.1, the behavior is correct. However, after upgrading the system to iOS 18.3.2, the error occurs. 4、In the sandbox environment, although SKStorefront.countryCode returns the wrong value, the currency type for Apple's in-app purchase is correct when initiating the payment. 5、The issue only exists in the sandbox environment and does not occur in the App Store-downloaded package. Demo Code: - (IBAction)clickButton:(id)sender { NSString *appStoreCountryCode3 = SKPaymentQueue.defaultQueue.storefront.countryCode; NSLog(@"%@",appStoreCountryCode3); } Demo Testing Steps and Results: 1、Sandbox Account A (China) will print "CHN". 2、Go to Settings - Developer - (at the bottom) SANDBOX APPLE ACCOUNT, and switch to another sandbox account B (USA). 3、Restart the Demo App. 4、Print results: iOS 17.5.1: "USA" ✅ → Upgrade the system of the same device to iOS 18.3.2 → "CHN" ❌ iOS 18.2.1: "CHN" ❌ iOS 18.3.1: "CHN" ❌ iOS 18.3.2: "CHN" ❌ Possible Clues: Starting with iOS 18.2, Apple changed the entry point for setting up sandbox accounts, which introduced this bug. It seems that when users switch sandbox accounts on iOS 18.2, Apple engineers forgot to notify the SKStorefront class to update the countryCode value. Before iOS 18.2: Settings - App Store - Sandbox Account iOS 18.2 and later: Settings - Developer - (at the bottom) Sandbox Account Although it doesn't affect the App Store package, it does impact our development and testing process. We hope this issue can be fixed in future versions. Thank you!
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1k
Mar ’25
StoreKit.product.purchase returns success, but subscription does not appear in Settings
Description: We are developing an iOS app that offers only one auto-renewable subscription. Recently, a user who had not subscribed for over a year purchased the subscription again through our app. However, when they checked Settings > Subscriptions, the new subscription did not appear. Instead, only their past subscription history was visible, and there was no option to cancel the new subscription. We have verified this issue with a screenshot provided by the user. Additionally, we checked our app’s logs and confirmed that StoreKit.product.purchase successfully returned .success, indicating that the purchase was processed correctly. Code used for purchase: let result = try await product? .purchase(options: [ .appAccountToken(uuid) ]) switch result { case .success(let verificationResult): switch verificationResult { case .verified(let transaction): addPurchaseLog("verificationResult.verified.") case .unverified(_, let verificationError): addPurchaseLog("verificationResult.unverified.") case .userCancelled, .pending, .none: addPurchaseLog("verificationResult.userCancelled or .pending or .none") @unknown default: addPurchaseLog("verificationResult.unknown.") } Despite the successful purchase, the new subscription does not appear under the user's active subscriptions. Could this be a bug in StoreKit? If there are any known issues or workarounds, we would appreciate any guidance. Environment: Xcode: 16.2 iOS version: 16.0+
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250
Mar ’25
Storekit, how to change and retrieve current user storefront
I've been struggling to work with the Storekit framework and specifically to find the current Storefront used by the user of the app. Context : My app needs to behave differently depending on the country of the user. For me relying on Locale.current.region?.identifier does not seem very reliable, the user can change it really easily. I'm trying to use the Storekit framework like so : if let storefront = await StoreKit.Storefront.current{ return storefront.countryCode } As per Apple's Storekit documentation : Use current to determine a customer's current storefront region and offer in-app products suitable for that region. You maintain your own list of product identifiers and the storefronts in which you make them available. But I just can't find out what I need to change in my current configuration to get another country. The code keeps returning my original storefront (which is France) I've tried login in with a sandbox user defined on another country. Changed all settings on my device to another country. Changed my Apple's account region as described here. Also tried to logout from everything. The only thing that works is setting a local .storekit file as described here and changing the default storefront. Is Xcode overriding the default storefront when building on debug or TestFlight? does anyone know how can I test different storefronts with sandbox users without the local storekit file ? Thank you in advance.
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630
Mar ’25
Billing Problem while subscription renewal.
Hello, I'm currently experiencing issues with IAP subscription setup. The following error appears: "Billing Problem, There was a problem with your subscription renewal. To resolve, turn on Allow Purchases & Renewals, or leave off to test failed in-app purchase attempts and subscription renewals." I'm testing with a sandbox account, and automatic subscription renewal is turned on in the sandbox settings. A notification screen appears at the OS level, and consequently, a DID_FAIL_TO_RENEW error occurs on our payment server. I cannot determine the cause at all, so I would appreciate your assistance in checking this issue.
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1.7k
Apr ’25
Unable to sign in to Sandbox Apple Account on Simulator
I am unable to sign in to a Sandbox Apple Account, where this issue occurs only via Simulator. Under Settings > Developer, I tap "Sign In" under Sandbox Apple Account. I enter my account credentials, and after bringing me back to the Developer page, the Sign In button briefly appears as disabled, before being re-enabled, without signing in to the account. (The account credentials are also recognized as correct, as I will receive an alert popup if incorrect.) See screenshots below: After signing in, Sign In button appears disabled... ... then is re-enabled without actually signing in to the account. I have now tried setting up multiple sandbox accounts via App Store Connect with various permutations (no confirmation of Apple Account email, confirming Apple Account email, logging in to iCloud and accepting terms of service), running different device simulators, running simulators on different Mac computers... none of which yield a different result. By contrast, I can sign in to the Sandbox Apple Account without issue on a physical device. The problem occurs only via Simulator.
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303
Apr ’25
InvalidRequestError on iOS 18.4
We’ve recently encountered an increased rate of purchase errors StoreKit.InvalidRequestError error 1 (https://developer.apple.com/documentation/storekit/invalidrequesterror) specifically on iOS 18.4. We suspect this might be related to the new Advanced Commerce API introduced by Apple, although we haven’t made any changes related to this API in our app. Have you experienced similar issues since the release of iOS 18.4 or when integrating the Advanced Commerce API? Any insights or suggestions would be greatly appreciated. Thanks!
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Apr ’25
All transaction in my current entitlement returns as .unverified
Im building a small iphone app with StoreKit and currently testing it in testflight right on my mac, not on iphone. StoreKit part almost exactly copied from SKDemo from one of the Apple's WWDC. For some users and for myself Transaction.currentEntitlements always returns .unverified results. I double-checked Apple Connect settings, i checked my internet connection and everything is fine. Is there some pitfalls for testflight on mac? How can I find out what is causing this problem?
Replies
1
Boosts
0
Views
566
Activity
Apr ’24
Does SubscriptionStoreView .storeButton(for:.policies) work?
I've added .storeButton(.visible, for:.policies) to my SubscriptionStoreView, and the buttons do appear, but when I tap on them I get a sheet that just says "Terms of Service Unavailable / Somethng went wrong. Try Again.". (similar for Privacy Policy). Is this expected in development? Will these start working correctly in production? (and, more importantly, in App Review?) The docs say that these use the values (i.e. URLs) set in App Store Connect, but that I can override those. This is a new app. Is that wrong, do I need to set the URLs explicitly? Edited to add: the console reports: Failed to fetch terms of service and privacy policy: Error Domain=NSURLErrorDomain Code=-1011 "(null)"
Replies
7
Boosts
1
Views
1.1k
Activity
Jun ’24
Notification Received on Consumable Purchase
Hello, I am encountering an issue where I receive an App Store Server Notification V2 upon the purchase of a consumable item. I have configured the App Store Server Notification V2 endpoint to handle notifications related to subscription products. However, I did not expect to receive notifications for consumable purchases. The notification includes the following signedPayload decoded into the ResponseBodyV2DecodedPayload object with the following values: notificationUUID: 3cd6410b-0c89-4247-aba5-20710e79895e notificationType: null subtype: null The transaction information decoded from the ResponseBodyV2DecodedPayload object is as follows: transactionId: 2000000633622618 webOrderLineItemId: null productId: heart_2 To debug, I called the Get Notification History API of the App Store Server API, and the mentioned notification for the consumable product purchase is not included in the history. Only notifications related to subscription product purchases are retrieved. According to the notification type documentation, there is no explanation for cases where both notificationType and subtype are null, nor is there any mention of receiving notifications for consumable purchases. Therefore, I am uncertain how to interpret and handle this notification. Could you please provide an explanation or guidance on this issue? Thank you. References: https://developer.apple.com/forums/thread/737592 https://developer.apple.com/documentation/appstoreservernotifications/notificationtype
Replies
3
Boosts
0
Views
1.3k
Activity
Jun ’24
Auto-renewing Subscription Updates not Arriving
This is a copy of a reply to this post. https://developer.apple.com/forums/thread/722222?page=1 I'm posting as new in the hope someone might have more up-to-date information, as I'm pulling out what little hair I have left. I'm using Storekit 2, testing in Xcode with a local Storekit config file. I have created a very minimal system to investigate this issue. I have a SwiftUI-based window using SubscriptionStoreView, and my app set up with the usual listener. I have four types of auto renewing subscription, configured in the local Storekit config file. With my app running, I subscribe to the lowest-level subscription I offer, via the SubscriptionStoreView. Notification of the inital purchase arrives, but subsequent auto-renewals do not trigger any action in my listener for Transaction.updates. They arrive as expected in the Transaction Manager. Radio silence in my listener. If I upgrade one subscription (via my SubscriptionStoreView) I see this reflected in the UI immediately, and also in the Transaction Manager, but the update that arrives in Transaction.updates refers to the old subscription, and has the isUpgraded flag set to false. Also, can anyone remind me what the grey warning triangle next to entries in the Transaction Manager means. I'm assuming it means unfinished, as that's what the sidebar indicates. Can the testing system really be this broken, or am I wildly off the mark? Unless I'm doing something fundamentally wrong this all seems extremely flakey, but happy to be proved wrong. I find this all rather unsettling if I can't test reliably, and am concerned that I my app may end up in this situation if I use storekit 2: https://stackoverflow.com/questions/73530849/storekit-renewal-transactions-missing-in-transaction-all-or-transaction-updates
Replies
10
Boosts
2
Views
2.2k
Activity
Jun ’24
Subscription Unavailable - Strange Behavior with StoreKit
I added my first subscription to my app using StoreKit's SubscriptionStoreView. Everything worked as expected in the debug environment and also in TestFlight. So I submitted my app and subscriptions to App Store Connect, got everything Approved and released. After updating my app through App Store and checking the Subscription View, it just says "Subscription Unavailable. The subscription is unavailable in the current storefront." I waited around 3 days and still getting the same message. Now the very strange behavior starts. I went to App Store Connect, I made and edit to the subscription description, saved, removed the edit, saved, and submitted to review. 15 minutes later the subscriptions appear in my app and everything works as expected. After getting the edit approved, the Subscription View in my app again only showed the message "Subscription Unavailable. The subscription is unavailable in the current storefront." No user is able to see the subscriptions anymore, even though it worked as expected before the edit was approved. So I did the same as before. Again, make an edit to the subscription description, save, remove the edit, save, submit to review. 15 minutes later the subscriptions are again available in my app and it works as expected. This is definitely not the expected behavior and submitting the subscription edits every day is wasting the App Review Team's time as well as mine. I contacted Apple Developer Support but I didn't get any reply back (at least yet). I am not the only one experiencing this. I found a friend online who has the exact same issue, and is able to temporarily solve it by making an edit to the subscription description as well. So far it has been a huge headache, and we are losing customers this way. Please if anyone has experience with this problem, or has any suggestions, they will be greatly appreciated. Thank you so much, Tomas
Replies
33
Boosts
19
Views
7.4k
Activity
Jul ’24
Issue with "Transaction.currentEntitlements": Some paid users cannot use the features of our subscription plan
Some paid users are unable to use the paid features unlocked by purchasing our subscription plan. It seems that this is due to StoreKit 2's Transaction.currentEntitlements not working the way we would expect it to work. Are you also encountering this issue? Do you have any idea to improve this situation? At launch, our app checks if the user is subscribed to the plan, using Transaction.currentEntitlements. As a result, the currentEntitlements array was empty. Our app then fetches the products from StoreKit 2 using Product.products(for:). As a result, the Product.SubscriptionInfo.RenewalState value of the corresponding Product (product.subscription.status.first.state) is subscribed, which confirms that the user has indeed purchased our plan, but seems to contradict the absence of the corresponding transaction in Transaction.currentEntitlements. Proactive in-app purchase restore and a restore purchase button calling the AppStore.sync() method are implemented, but using the button did not solve the issue.
Replies
2
Boosts
3
Views
753
Activity
Sep ’24
App is on App Store but Subscription is in review
App is approved and on App Store but Subscription is in review and localizations rejected. no way to edit. anyone here that go this flow resolved and how?
Replies
2
Boosts
0
Views
620
Activity
Oct ’24
Landscape safe area is incorrect when presenting SKStoreProductViewController
Hi. If the app is in landscape only and when the SKStoreProductViewController is presented, the safeArea changes to what looks like a portrait mode safe area. When the SKStoreProductViewController is dismissed, the safeArea does NOT revert back to the original values. Is there a way to force the safeArea to "reset"? I've submitted some bug tickets through Apple Feedback but I haven't received any response about it. The below code will pop up the SKStoreProductViewController and if you have a UIView that is constrained to the safe area, then you can visibly notice that the safe area is changed and doesn't go back. I have tested this on iPhone 14 Pro, iPhone 15, and iPhone 16 Pro and in the Simulators. The incorrect behavior happens on those and probably more. Thanks. #import "ViewController.h" #import <StoreKit/StoreKit.h> @interface ViewController () @property (nonatomic, strong) SKStoreProductViewController *productViewController; @end @implementation ViewController - (IBAction)buttonTapped:(id)sender { self.productViewController = [[SKStoreProductViewController alloc] init]; NSDictionary *parameters = @{ @"id" : @"6443575749" }; [self.productViewController loadProductWithParameters:parameters completionBlock:^(BOOL result, NSError * _Nullable error) { [self presentViewController:self.productViewController animated:YES completion:^{ // presented // The panel that is constraint to the safe area visibly shows that the safe area is no longer correct. }]; }]; } @end
Replies
3
Boosts
1
Views
737
Activity
Nov ’24
StoreKit beginRefundRequest issue
I'm developing storekitV2, my app is providing the way to refund some product, and I use method below. func beginRefundRequest(in scene: UIWindowScene) async throws -> Transaction.RefundRequestStatus however when i call the method, the modal view presented but the view shows error with message 'cannot connect'. when I select retry button, something done with indicator and get same result. how can I solve this problem?
Replies
3
Boosts
0
Views
494
Activity
Dec ’24
Cancel subscription not working in TestFlight
Hi, I have deployed my app on Test Flight, I have two subscriptions, monthly and yearly. User can have one of them at a time and upgrade, downgrade to the other. Upgrade, downgrade, cancel from the Apple Settings worked fine in the sandbox environment when testing locally. Now when I have deployed the app on TestFlight, I was able to purchase the subscription successfully from my app. Now when I want to cancel my subscription from the Apple Settings it gives me the following error after confirming cancellation, 'Your request is temporarily unable to be processed. Please try again later.' Also the other subscription offer (yearly) is also not shown to which I could upgrade, even though in the sandbox I was able to upgrade downgrade from the settings. Another thing I have noticed is that the app Icon or name is not shown anywhere in settings with the subscription. Instead of app icon only empty square is shown. Even though app icon shows fine everywhere else. Can someone please help me figure out this issue?
Replies
22
Boosts
15
Views
4.6k
Activity
Dec ’24
App Store Server Notifications and API Client - Toggling Sandbox vs Production Environment
The documentation mentions the following: Verify your receipt first with the production URL; then verify with the sandbox URL if you receive a 21007 status code. This approach ensures you don’t have to switch between URLs while your app is in testing, in review by App Review, or live in the App Store. This way, you can use one server environment to handle both Sandbox and Production environments. It is necessary to pass App Review. However, I'm not manually hitting these URLs - I'm using Apple's libraries. Specifically, the environment is used in SignedDataVerifier and AppStoreServerAPIClient. (I can't link to these because, for some reason, the domain apple.github.io is not allowed. The documentation for these is only found there. You can find it quickly by searching these terms and the domain.) Here is how SignedDataVerifier is being used: const verifier = new SignedDataVerifier( appleRootCertificates, APPLE_ENABLE_ONLINE_CHECKS, APPLE_ENVIRONMENT, APPLE_BUNDLE_ID, APPLE_APP_ID ) const verifiedNotification: ResponseBodyV2DecodedPayload = await verifier.verifyAndDecodeNotification(signedPayload) if (!verifiedNotification) { // Failure return } Here is how AppStoreServerAPIClient is being used: const appStoreServerAPIClient = new AppStoreServerAPIClient( SIGNING_KEY, APPLE_IAP_KEY_ID, APPLE_IAP_ISSUER_ID, APPLE_BUNDLE_ID, APPLE_ENVIRONMENT ) const statusResponse: StatusResponse = await appStoreServerAPIClient.getAllSubscriptionStatuses(originalTransactionId, [Status.ACTIVE]) In the source code for SignedDataVerifier.verifyAndDecodeNotification, I can see that it throws a VerificationException(VerificationStatus.INVALID_ENVIRONMENT) error . So for SignedDataVerifier is it as simple as wrapping my code in a try/catch and checking that the error's status code is 21007? I'm unsure about this because if you scroll to the bottom of the linked source code file, you can see the enumeration VerificationStatus, but it's unclear if this member has a value of 21007. The source code for AppStoreServerAPIClient only says that it throws an APIException if a response could not be processed, so I'm not too sure about how to handle this one.
Replies
2
Boosts
2
Views
982
Activity
Dec ’24
StoreKit Configuration Not Syncing to Xcode
Hello! I am attempting to add Subscriptions to an App that Is already published on the App Store. I cannot get Xcode to actually sync what is in my App Store Connect. When adding the Storekit configuration file, I go through the automatic linking process and select the proper bundleID. The configuration file says 'Synced @ [CurrentTime]' however there are no subscriptions listed in there. I have attempted deleting the file several times, creating a new subscription group. With no success. Do I need to publish the subscriptions without the features first? Upon attempting to write the supporting code that will enable these features within the app, I cannot get Xcode to identify that I have these subscriptions. I have also tried pushing these to TestFlight, still with no success. Thank you.
Replies
14
Boosts
5
Views
1.8k
Activity
Dec ’24
Cannot Cancel Sandbox Subscription
I did an in app purchase in my development app and now I cannot get rid of it. It is a "monthly" subscription that seems to renew every 1 day. I can see the subscription when I go to settings then tap on Subscriptions. Then I tap the item and choose "Cancel Subscription", revealing a new modal sheet saying "Confirm Cancellation". When I "Confirm", I get the popup: "Your request is temporarily unable to be processed, please try again later". However, this is anything BUT temporary, has gone on for a couple weeks now. As such, I am unable to test subscriptions in my development app. I've tried logging out, restarting, different devices, etc. The phone is logged in under my primary user account, and I may not have been logged into sandbox email when I did the purchase. Can someone forcibly remove it for me?
Replies
2
Boosts
2
Views
710
Activity
Dec ’24
Server Not Receiving Apple App Store Server Notification
Hello, Our server isn't receiving Apple App Store Server Notification for in-app purchases. It works for Sandbox Server, even I sent a test notification which I received on the Production Server URL, but the real in-app payment notification isn't coming to the server. I checked this already: https://developer.apple.com/documentation/appstoreservernotifications/enabling-app-store-server-notifications and everything here has been reviewed. Transport Layer Security (TLS) version and others things mentioned have been checked, test notification was received. But the main in-app purchase notification for live transaction isn't coming. What's the issue precisely?
Replies
4
Boosts
0
Views
434
Activity
Mar ’25
【iOS18.2~18.3.2 bug】After switching sandbox accounts in Settings, the value of SKStorefront.countryCode is not synchronized
Problem Description: 1、I have two sandbox accounts from different countries. Account A is from Mainland China (CHN), and Account B is from the United States (USA). When I switch the sandbox account from Account A (CHN) to Account B (USA) in the system settings and restart the app, the value of SKPaymentQueue.defaultQueue.storefront.countryCode always returns "CHN" instead of the expected "USA". 2、This issue only occurs on iOS 18.2 and above. 3、On the same device running iOS 17.5.1, the behavior is correct. However, after upgrading the system to iOS 18.3.2, the error occurs. 4、In the sandbox environment, although SKStorefront.countryCode returns the wrong value, the currency type for Apple's in-app purchase is correct when initiating the payment. 5、The issue only exists in the sandbox environment and does not occur in the App Store-downloaded package. Demo Code: - (IBAction)clickButton:(id)sender { NSString *appStoreCountryCode3 = SKPaymentQueue.defaultQueue.storefront.countryCode; NSLog(@"%@",appStoreCountryCode3); } Demo Testing Steps and Results: 1、Sandbox Account A (China) will print "CHN". 2、Go to Settings - Developer - (at the bottom) SANDBOX APPLE ACCOUNT, and switch to another sandbox account B (USA). 3、Restart the Demo App. 4、Print results: iOS 17.5.1: "USA" ✅ → Upgrade the system of the same device to iOS 18.3.2 → "CHN" ❌ iOS 18.2.1: "CHN" ❌ iOS 18.3.1: "CHN" ❌ iOS 18.3.2: "CHN" ❌ Possible Clues: Starting with iOS 18.2, Apple changed the entry point for setting up sandbox accounts, which introduced this bug. It seems that when users switch sandbox accounts on iOS 18.2, Apple engineers forgot to notify the SKStorefront class to update the countryCode value. Before iOS 18.2: Settings - App Store - Sandbox Account iOS 18.2 and later: Settings - Developer - (at the bottom) Sandbox Account Although it doesn't affect the App Store package, it does impact our development and testing process. We hope this issue can be fixed in future versions. Thank you!
Replies
5
Boosts
2
Views
1k
Activity
Mar ’25
StoreKit.product.purchase returns success, but subscription does not appear in Settings
Description: We are developing an iOS app that offers only one auto-renewable subscription. Recently, a user who had not subscribed for over a year purchased the subscription again through our app. However, when they checked Settings > Subscriptions, the new subscription did not appear. Instead, only their past subscription history was visible, and there was no option to cancel the new subscription. We have verified this issue with a screenshot provided by the user. Additionally, we checked our app’s logs and confirmed that StoreKit.product.purchase successfully returned .success, indicating that the purchase was processed correctly. Code used for purchase: let result = try await product? .purchase(options: [ .appAccountToken(uuid) ]) switch result { case .success(let verificationResult): switch verificationResult { case .verified(let transaction): addPurchaseLog("verificationResult.verified.") case .unverified(_, let verificationError): addPurchaseLog("verificationResult.unverified.") case .userCancelled, .pending, .none: addPurchaseLog("verificationResult.userCancelled or .pending or .none") @unknown default: addPurchaseLog("verificationResult.unknown.") } Despite the successful purchase, the new subscription does not appear under the user's active subscriptions. Could this be a bug in StoreKit? If there are any known issues or workarounds, we would appreciate any guidance. Environment: Xcode: 16.2 iOS version: 16.0+
Replies
4
Boosts
0
Views
250
Activity
Mar ’25
Storekit, how to change and retrieve current user storefront
I've been struggling to work with the Storekit framework and specifically to find the current Storefront used by the user of the app. Context : My app needs to behave differently depending on the country of the user. For me relying on Locale.current.region?.identifier does not seem very reliable, the user can change it really easily. I'm trying to use the Storekit framework like so : if let storefront = await StoreKit.Storefront.current{ return storefront.countryCode } As per Apple's Storekit documentation : Use current to determine a customer's current storefront region and offer in-app products suitable for that region. You maintain your own list of product identifiers and the storefronts in which you make them available. But I just can't find out what I need to change in my current configuration to get another country. The code keeps returning my original storefront (which is France) I've tried login in with a sandbox user defined on another country. Changed all settings on my device to another country. Changed my Apple's account region as described here. Also tried to logout from everything. The only thing that works is setting a local .storekit file as described here and changing the default storefront. Is Xcode overriding the default storefront when building on debug or TestFlight? does anyone know how can I test different storefronts with sandbox users without the local storekit file ? Thank you in advance.
Replies
3
Boosts
2
Views
630
Activity
Mar ’25
Billing Problem while subscription renewal.
Hello, I'm currently experiencing issues with IAP subscription setup. The following error appears: "Billing Problem, There was a problem with your subscription renewal. To resolve, turn on Allow Purchases & Renewals, or leave off to test failed in-app purchase attempts and subscription renewals." I'm testing with a sandbox account, and automatic subscription renewal is turned on in the sandbox settings. A notification screen appears at the OS level, and consequently, a DID_FAIL_TO_RENEW error occurs on our payment server. I cannot determine the cause at all, so I would appreciate your assistance in checking this issue.
Replies
21
Boosts
15
Views
1.7k
Activity
Apr ’25
Unable to sign in to Sandbox Apple Account on Simulator
I am unable to sign in to a Sandbox Apple Account, where this issue occurs only via Simulator. Under Settings > Developer, I tap "Sign In" under Sandbox Apple Account. I enter my account credentials, and after bringing me back to the Developer page, the Sign In button briefly appears as disabled, before being re-enabled, without signing in to the account. (The account credentials are also recognized as correct, as I will receive an alert popup if incorrect.) See screenshots below: After signing in, Sign In button appears disabled... ... then is re-enabled without actually signing in to the account. I have now tried setting up multiple sandbox accounts via App Store Connect with various permutations (no confirmation of Apple Account email, confirming Apple Account email, logging in to iCloud and accepting terms of service), running different device simulators, running simulators on different Mac computers... none of which yield a different result. By contrast, I can sign in to the Sandbox Apple Account without issue on a physical device. The problem occurs only via Simulator.
Replies
2
Boosts
1
Views
303
Activity
Apr ’25
InvalidRequestError on iOS 18.4
We’ve recently encountered an increased rate of purchase errors StoreKit.InvalidRequestError error 1 (https://developer.apple.com/documentation/storekit/invalidrequesterror) specifically on iOS 18.4. We suspect this might be related to the new Advanced Commerce API introduced by Apple, although we haven’t made any changes related to this API in our app. Have you experienced similar issues since the release of iOS 18.4 or when integrating the Advanced Commerce API? Any insights or suggestions would be greatly appreciated. Thanks!
Replies
1
Boosts
1
Views
339
Activity
Apr ’25