Hi, it's been almost 3 days since I submitted an app update for review. Is anyone else also experiencing such a long waiting for review time ? It's the first time in years this has happened

I wanted to remove AdMob from my iOS app, so I remove all traces of AdMob, and make sure that info.plist does not have NSUserTrackingUsageDescription, no external framework used, and no traces of NSUserTrackingUsageDescription in my codes (global search in Xcode not found). However, previous version has setup App Privacy in AppStore Connect. Uploading a new build I can remove all entries in App Privacy except for one (?): Data Types - 1 data type collected from this app: Product Interaction And I cannot remove this one: when selecting not collecting info, I got this error message: Your app contains NSUserTrackingUsageDescription, indicating that you will request permission to track users. You must indicate which data types are tracking users. If this is incorrect, update your app binary and upload a new build to App Store Connect. What shall I do? And what is this Product Interaction tracking? (The rest can all be reset to not tracking except this one.)

As the title says, I am enrolled in the small business program but Apple still takes about 30% of my sales. Most of my sales are from Swedish customers, not sure if this matters. For instance I have an app with sales of: $109 After apples cut I am left with: $74 74/109 = 0.68. Why is this? I have non consumable IAP in my app.

This error appeared yesterday out of the blue. I'd been on appstoreconnect.apple.com working on an app update and later in the day when I tried to log in again I immediately get the error, "Failed to verify your identity. Try Again". No verification code is sent and it's not a password issue, as that's a different error. I'm able to log in to iOS devices and Apple's apps, like the App Store Connect App. I was even able to log in to the Apple Support App and change my password, but I still couldn't access any Apple websites. If I try to log in to icloud.com, searchads, appstoreconnect.apple.com, developer.apple.com, or appleid.apple.com I immediately get the same error and no 2FA code is sent. I've seen online that others have had this issue and some resolved it by appending a verification code to the end of their password, but that hasn't worked for me. (Even though Apple's sites fail to send the 2FA I was able to get a code by going into iOS Settings->iCloud->Passwords & Security->Send Code). Has anyone had this issue and been able to resolve it? I've seen online that people have periodically experienced this issue for years, but I've seen no solution other than the code-appending trick. Apple Developer Support and regular Apple Support haven't been able to help so far (they also told me to try appending a 2FA code to my password). I had to create another Apple ID just to be able to get back into this forum and also the Contact Support page. But now that I have a support case the only way I can communicate with the rep is by logging in with the ID that actually has the login issue. The issue may be rare, but it's been around for several years and Apple has set up its support systems in a way that makes it extremely difficult to get support in these circumstances. In fact, regular Apple Support has no ability to even transfer a call to Developer support. If anyone can help me with this I'll buy you a beer--heck, several beers. Thanks

Why am I being taken to this URL olympus-int.itunes.apple.com/apps while I click on Users and Access, or, Apps or any link in that panel?

We have an app with a few App Clip Advanced Experiences. Since around 28th of August the status of the experiences seems to be stuck in either CREATE_SUBMITTED or UPDATE_SUBMITTED and they don't get updated to PUBLISHED anymore. I found this in the experiences JSON loaded by AppStoreConnect when editing the experiences: "statuses": { "doc_count_error_upper_bound": 0, "sum_other_doc_count": 0, "buckets": [ { "key": "PUBLISHED", "doc_count": 182 }, { "key": "CREATE_SUBMITTED", "doc_count": 7 }, { "key": "UPDATE_SUBMITTED", "doc_count": 3 } ] }, This shows that 10 experiences are stuck in other status than PUBLISHED. I created a Feedback with ID FB15041208 and a DTS last week. This is REALLY important for us to be fixed immediately since we have customers that rely on this!

Dear all, This is my first post in this forum - and, in fact, my first app, too! I'm glad to be here, and thanks in advance for your help. I'm looking to offer an app for a one-time payment. I'd also like people to be able to try the app for a week. It seems that the "Pricing and Availability" section in App Store Connect is not the right place to configure this kind of offer. It does allow me to set a one-time price, but I cannot find a trial-period there (or am I missing something?) Two different strategies seem possible here: Using in-app-purchases: make the actual app free, but ask users after a week to buy a non-consumable IAP. The problem with that: I need to verify that the app has been installed for seven days ... even if it has been uninstalled at some point. Using subscriptions: There is a "free trial" option for subscriptions. But after that free trial, subscriptions are being payed periodically. I'd rather have the user only pay once for lifetime-access. Some apps seem to use strategy 1 - I believe the "Lap swim" app does. But still it seems like a bit of a hack - is there a more elegant way to achieve this?

Hi everyone, I am facing an issue while configuring an App Clip in App Store Connect, and I am unable to proceed due to a UI crash. Issue When I navigate to the App Clip section under my app version and click on the Subtitle field, the page immediately shows: “We can't process your request.” I am unable to enter any metadata for the App Clip experience. Console Error Previously, I observed the following error in the browser console: TypeError: Cannot read properties of undefined (reading 'appClipDefaultExperience.id')

Can't Edit Age Ratings in App Information Section of App Store Connect for released App Versions. I only have option to View. I think some of the Age Rating questions are still unanswered but when I view them, I can't Edit them. Non-released apps of mine in App Store Connect allow me to edit answers to the Age Ratings questions but I can only View Age Rating questions for released apps. Do I have to create a new version/build and submit to App Store Connect to be able to Edit the Age Questions?

On Safari : I connect first to https://developer.apple.com/. It works I click on Program resources/App Store Connect/Apps When I arrive on the https://appstoreconnect.apple.com/login I get the first page with the icon Apps. When I click on it, I'm redirected on the https://developer.apple.com/ On Chrome : I connect first to https://developer.apple.com/. It works I click on Program resources/App Store Connect/Apps When I arrive on the https://appstoreconnect.apple.com/login I get an error message : https://appstoreconnect.apple.com/login?errorKey=ITC.signin.error.invalidUser.asc To access App Store Connect, you must be an individual or team member in the Apple Developer Program, or invited by an individual to access their content in App Store Connect. Learn More Sadly, I'm unable to invite anyone... I tried the support but they were unable to help... Membership details Entity name *** Team ID *** Program Apple Developer Program Enrolled as Organization Phone *** Street address *** Account Holder *** Your role Account Holder Renewal date September 11, 2026 Annual fee 99€

Until recently, I was able to upload my app with iTMSTransporter version 4.1.0 with the following command: /usr/local/itms/bin/iTMSTransporter -m upload -jwt {x.y.z} -v eXtreme \ -assetFile /Users/abc/Downloads/build.ipa \ -assetDescription /Users/abc/Downloads/AppStoreInfo.plist Starting this week, with iTMSTransporter version 4.1.0, the command fails with the following error: [2025-09-03 11:38:02 GET] <main> ERROR: No value present Package Summary: 1 package(s) were not uploaded because they had problems: /Users/abc/Downloads/build.ipa - Error Messages: No value present The same command still works when using the iTMSTransporter bundled with the Transporter app (version 4.0), so the issue appears to be specific to 4.1. Any guidance or confirmation from others experiencing this would be much appreciated.

In App Store Connect I've uploaded a new build about 11 hours ago and but I'm unable to distribute the App to my tester groups - including internal. The internal group is grayed out. I am able to Select an External group but they actually do not receive any email notification nor do they see any update within their TestFlight App. I've attempted to upload the build a few times, including old builds which had been distributed in the past to no avail. I'm not able to distribute to any tester group, please advise.

I just successfully enrolled in the Apple Developer Program today. After receiving the enrollment confirmation email and completing the payment, I tried to access App Store Connect. However, I am stuck on the Apple Developer Agreement page: https://appstoreconnect.apple.com/review_agree When I click the “Agree” button, nothing happens and I cannot proceed into App Store Connect. The page does not advance, even after multiple attempts. Using browser DevTools, I found that clicking Agree triggers the following request: POST https://appstoreconnect.apple.com/olympus/v1/termsSignatures // Request payload { "data": { "type": "termsSignatures", "attributes": { "termsType": "RAD", "acceptMarketingCommunications": false } } } // Response { "errors" : [ { "id" : "bf5f232a-97ea-4239-a8ba-13b3ce2cf91f", "status" : "409", "code" : "ENTITY_ERROR.ATTRIBUTE.REQUIRED", "title" : "The provided entity is missing a required attribute", "detail" : "You must provide a value for the attribute 'version' with this request", "source" : { "pointer" : "/data/attributes/version" } } ] } Because of this, I am completely blocked from accessing App Store Connect, even though my Developer Program enrollment is confirmed and active. Question Has anyone encountered this issue before? Is there a workaround to accept the agreement manually? Any insight or confirmation would be greatly appreciated. Thanks in advance.

Hi all, I was wondering if someone could provide more information about the Digital Services Act review process. I haven’t been able to find any details online, and I haven’t received a response to my support requests (it has been 9 days so far). I submitted the requested Digital Services Act information on February 27, but I haven’t received any update or automated confirmation email. The request is still visible under business agreements in my Apple Store Connect account. Does anyone know how long this review typically takes? Or whether I should contact support through a different channel? Thank you in advance!

My iOS app currently holds a 3.5★ rating with limited reviews, and I’d like to raise it by motivating happy users to share feedback. I’m looking for ethical ways to do this without being pushy. What are the best strategies and timing for review prompts to boost ratings while keeping users satisfied?

We have two sets of screenshot images for 5.5 and 6.5 displays of the iOS app which needs a new version. When I first uploaded the screenshot set for the 6.5 display, it looks all good. Then I uploaded another set for the 5.5 display and headed back to check 6.5 images. I found some of them reported errors IMAGE_TOOL_FAILURE. Then I deleted all 6.5 screenshots, re-uploaded for the 6.5 display again. However, this time 5.5 had errors. It is like a loop. I tried tens of times. And, if I upload 6.5 first, it all looks good. And then I go to another tab, for example, the app information tab and then come back. I also find the images are marked as 'The file has been uploaded and is processing ' .

Hi all, I'm looking for a way to upload app builds to App Store Connect on Windows and Linux (I know on MacOS we can use Xcode to do that). I found that the Transporter command line tool could be used for this task here - https://help.apple.com/app-store-connect/#/devb1c185036. Then I did some research on the Transporter, and found that to download it you need to be approved by Apple for qualification in here - https://itunespartner.apple.com/en/movies/faq/Transporter_Getting%20Set%20Up. Other than this I can't find much info on exactly how to get access to the tool. Surprisingly not much resources about this on the Internet, and all the apple doc seems very vague on this. So my question is: Can the Transporter tool really be used to upload builds to App Store on Windows and Linux? If yes, what is the exact steps to get access to it? Has anyone been able to go through the process and use the tool?

A few months ago I tested App Clips with my app, but I don't plan to add them for now. The problem is that now I can't select a build in App Store Connect that does not contain an App Clip, and I receive the following error: "An error has occurred. Try again later." I've inspected the HTTP response to get more information about the error, and I got this: { "errors" : [ { "id" : "xxxxxxxxxxxxxxxxxxxxxxxx", "status" : "409", "code" : "ENTITY_ERROR.RELATIONSHIP.UNKNOWN", "title" : "The provided entity includes an unknown relationship", "detail" : "'appClipDefaultExperiences' is not a relationship on the resource 'appStoreVersions'", "source" : { "pointer" : "/data/relationships/appClipDefaultExperiences" } } ] } Does anybody know how to completely disable App Clips for one app without having to generate a new identifier? Thank you so much and have a great day/night! Aniol.

Is App Store Connect down? The system status says it is up, but my team and I aren't able to access it from multiple locations. https://developer.apple.com/system-status/

I got message in "AppStore connect" saying that there is a new version of the new version of the agrrement (Your Paid Applications agreement has a new version)When clicking on the "Agree" button for the renew for the Paid app agreement i get an error message saying there is a problem, but not what problem,. This is the error message. "We are currently unable to process your request. Please try again later."Ive gottten this message for several weeksl I have been trying different versions, with the same result. I even tried to send a support case to apple, but the request has been unanswered for 3.5 weeks now. I diont know what to do..