Hello,I dunno if this is the right place to ask this, but i have tried to enroll for almost two weeks now, and there is no reply at all with next step in the enrollment process, the message says it will be processed within 48 hrs.for reference i am outside the united states. and enrolling as personal developer not an ORG.

Hi, My iOS app hasn't received any reviews that I can see since 05/09/2020, ten weeks ago. Are my app ratings/reviews being moderated and rejected? I believe there must be some sort of moderation going on, because the Android version of the app has received 20+ user reviews in the same time period, and our users are 70%+ iOS users. In this period I would have forecasted at least a few positive reviews, and no doubt a couple negative ones due to standard onboarding issues. We've never run any sort of shady review collection activity. Is there any way to view pending ratings/reviews? Any suggestions on how to resolve this much appreciated, as this is obviously affecting our download rate! Cheers

We have submitted our app as both iPhone and iPad compatible - we want to remove iPad, but can't find how to do that in the App Store Connect console - any ideas? Thanks in advance Kjell

Hi, I have an application published in the Marketplace. I made certain updates to the app. I did my tests.No problem. I did my tests via Testflight. There is no problem I encountered. But my app update request was returned by app review. The answer i got from them ;  "Specifically, our login attempt displayed loading indefinitely; we were unable to access the app features and functionality." Here are the ways that I tried and the app worked successfully. Connect from America using VPN.No problem, it works. I connected from using IPV6.No problem, it works. I tried with simulator.No problem, it works. I tried real device.No problem , it works. I tried testflight.No problem, it works. I tired version 15.2 and earlier.No problem , it works. I have no idea why apple staff are getting this error. Has anyone encountered such a problem before? What solutions would you suggest? I'm waiting for your help.

Hi, I have a completely new release of my app coming out with a new tech stack. I noticed that only 1% of my users were on iPad so the new app was not created to be 'compatible' with iPad including how it looks on iPad. Can I release this new version of the app only for iPhone? Or because it was previously available for iPad I have to release for iPad as well? Really appreciate any support/guidance on this. Thank you!

Is it possible to create a sandboxed app that uses accessibility permission? And if so, how do I ask the user for that permission in a way that is allowed by the App Store? Im creating a small menubar app and my current (rejected) solution is to create a pop-up, with link to Security & Privacy > Accessibility and the pop-up asks the user to manually add the app to the list and check the checkbox. This works in sandbox. Reason for rejection: "Specifically, your app requires to grant accessibility access, but once we opened the accessibility settings, your app was not listed." I know it's not listed there and it has to be added manually. But its the only solution I've found to this issue. Is there perhaps any way to add the app there programmatically? Im a bit confused since I've seen other apps in App Store that work the same way, where you have to add the app to the list manually. Eg. Flycut. :man-shrugging: I know about this alternative solution, and it's not allowed in sandboxed apps. It also adds the app to the accessibility list automagically: func getPermission() { AXIsProcessTrustedWithOptions([kAXTrustedCheckOptionPrompt.takeUnretainedValue():true] as CFDictionary). } Does anyone have a solution for this? Best regards, Daniel

Dear Experts, If a user with an older device tries to download an app, and the current version of the app requires an iOS version which their device does not support, the App Store will offer them an older most-recent-compatible version instead. I've just had an enquiry from a user of my app for whom this has not worked. Specifically he has an iPad 2. He foolishly deleted my app from the device, and now the App Store will not let him re-install it. Does anyone know why this may be? Is it simply that this App Store feature does not work for devices as old as the iPad 2? Thanks.

Issue Description: Apps that support both iOS and tvOS can have different versions in App Store for each type(iOS and tvOS) but same Bundle Identifier and iTunesStoreID/trackID. For example, the iOS version of YouTube has the latest version in App Store as 17.30.3 the tvOS version of YouTube has the latest version in App Store as 2.07.01 This can be verified from two by two specific iTunes look Up API as shown below https://itunes.apple.com/lookup?id=544007664 https://itunes.apple.com/lookup?id=544007664&entity=tvSoftware Sample contentMetadataLookup URL: https://uclient-api.itunes.apple.com/WebObjects/MZStorePlatform.woa/wa/lookup?version=2&id=544007664&p=mdm-lockup&caller=MDM&platform=enterprisestore&cc=us&l=en Queries: What should we do to get the tvOS specific version of an app in contentMetadataLookup URL? The trackViewURL doesn't show tvOS specific version history of the app - https://apps.apple.com/us/app/youtube-watch-listen-stream/id544007664?platform=appleTV . How should we view this the apps' tvOS specific version history? Kindly help us with the queries.

In the verifyReceipt API response, there is a "is_trial_period" field. As detailed in WWDC 2023 the verifyReceipt is deprecated, how to fetch the fact that the subscription is during the free trial period via recommended App Store server APIs?

We have an iOS app which is currently available in AppStore. Now we are enabling Mac Catalyst support for the Mac users. As our app is contains In App purchases and it is working fine in iOS devices. But when we try to purchase subscriptions from Mac Catalyst app using TestFlight, it gives the error “Your account is not valid for use in the U.S. store. You must switch to the Japan store before purchasing.” Then after we have checked an AppStore region and the region is already Japan. Any assistance would be appreciated.

Question: Does anyone have experience or documentation on how to get an App Clip to show on Apple Maps for a location? What I've tried: I have tried to associate my App Clip with an Apple Maps location. We are working with a physical restaurant that has an Apple Maps location, our full app is listed there but not the App Clip. I've gone through the steps of setting up the Advanced App Clip Experience and giving it the location we want it associated with, and have gone through Apple Business Connect and done all the setup there to get the full app to show with the location, but the app clip still does not show. I've contacted Apple Support and they gave me the criteria of "The App Clip is hosted within the app" and "The app is associated to the same physical location". When asking for clarification with the first criteria they said they could help and closed the chat.

I am distributing my project as Apple Business Manager, but App Availability gives a Cannot Sell warning in my distribution country and I cannot show my application. My country is Türkiye. Why am I having such a distribution problem? Please I would like detailed information on this subject. Is this a software issue or an issue with my application? My application is currently in 1.0.1 Ready for Sale status and I am trying to distribute my application as Private — Available as a custom app on Apple Business Manager.

I'm an indie developer. My latest minor update for my game which has been on the Mac App Store for 13 years and which has spent time at #1 on the download charts just started getting rejected for the following reason: Guideline 2.5.2 - Performance - Software Requirements The app installed or launched executable code. Specifically, the app uses the itms-services URL scheme to install an app. However my app is certainly not installing any apps and to the best of my knowlege it is not using any itms/itunes/etc. type URLs in any way, so I can't figure out what would be triggering this claim. Inquiries as to what app I am supposedly installing or what URL I am supposedly using have yielded 'no further information can be provided'. Has anyone run into something similar? Any ideas on obscure scenarios that could trigger this particular rejection? Or any advice on what one should do in my situation? I feel a bit stuck. Has anyone had luck with the appeal process for this sort of thing (to at least get more information)?

Dear Apple Developer Support Team, We are seeking a solution that would allow us to include the CarPlay entitlement while distributing our app using an enterprise profile. Could you please provide guidance on how we might achieve this? Are there any alternative approaches or considerations that could help us navigate this limitation? Your expertise and advice would be greatly appreciated as we work to ensure our app meets the needs of our users while complying with Apple’s guidelines. Thank you for your time and support.

Hello everyone, where can I change the email address that is in the information section of the App Store? https://apps.apple.com/de/app/start7-der-handball-manager/id6443919324?l=en-GB Thanks! Simon

Hello everyone, I recently received an email from Apple titled "Notification of Apple Developer Program License Agreement (“DPLA”) violation:" stating that I may have violated Section 11.2 (Termination) of the agreement. The specific clause mentioned relates to engaging in or encouraging misleading, fraudulent, improper, or dishonest acts, such as manipulating App Store rankings or reviews. I’m unsure what triggered this notification as I have always adhered to Apple’s guidelines. Recently, I ran a promotional campaign for my app, where it was made temporarily free, leading to a significant spike in downloads. I suspect this may have raised a flag, but everything was done transparently and without intent to violate any rules. I’ve reached out to Apple Support for clarification, but I wanted to ask here if anyone has experienced something similar or could provide insights into resolving this. I value my membership in the Apple Developer Program and want to ensure everything is compliant. Any advice would be greatly appreciated!

I would like to know the distribution of watchOS by OS version. Further research shows iOS version distribution, but there appears to be no mention of Watch OS. I am currently developing an App and would like to decide which version of Watch OS to start supporting due to cost issues, and would like to use the market distribution to determine this. Please help others or experts who want to do something like me! Translated with DeepL.com (free version)

Hello Apple Developer Community, I have an existing Family Controls entitlement approved for my main app. My app includes the following extensions: AppLimitMonitorExtension ShieldConfigurationExtension ShieldActionExtension I am seeking clarification on whether my existing Family Controls entitlement for the main app automatically covers these extensions, or if I must submit separate entitlement requests for each extension. Because when I try to distribute app on App Store Connect it give me error "Provisioning profile failed qualification". Many developers appear to be facing this issue, and it seems that Apple has not clearly documented this. is information anywhere.

Context: Back on March 4th, we scheduled a price increase for April 16th on one of our monthly subscription plans with several hundred active subscribers, to change the price from $18.99/mo to $19.99/mo and it has sat unedited in App Store Connect since. Expected: Based on this documentation (Increase the price of an auto-renewable subscription), I would expect that 27 days prior to the price increase (which would be 4 days ago, on March 20th), that users would start receiving notifications about the price increase in the form of emails to their Apple IDs and push notifications when they open up the app. We also have App Store Server Notifications V2 set up. Therefore, I expected to start receiving PRICE_INCREASE notifications as users either got emails and/or push notifications. Actual: We have yet to see any PRICE_INCREASE events come through. Additionally, we have one employee subscribed to this plan on production with a subscription that would renew on April 17th, which would mean that the 21st (3 days ago) was 27 days prior to his subscription renewing. He has checked his email and the app and has still not been notified in any way about the price increase and his subscription manager shows he will renew April 17th at the same price. Questions: Is there some other step that needs to happen for the price increase to take place? Are my expectations wrong about what we should see by this point, or else why might we not have had any indication of customer notifications of the price increase occuring yet?

Hello, I've correctly configured my Apple App Site Association. Running a curl command returns: $ curl -L -i https://example.com/.well-known/apple-app-site-association HTTP/2 200 accept-ranges: bytes access-control-allow-origin: * cache-control: public, max-age=0, must-revalidate content-disposition: inline content-type: application/json date: [DATE] etag: "[ETAG]" server: Vercel service-worker-allowed: / strict-transport-security: max-age=63072000 x-matched-path: /api/apple-app-site-association x-vercel-cache: HIT x-vercel-id: [VERCEL_ID] content-length: 250 {"applinks":{"details":[{"appIDs":["<TEAM_ID>.<APP_BUNDLE>"],"paths":["/game/*"],"components":[{"/":"/game/*"}]}]},"appclips":{"apps":["<TEAM_ID>.<APP_CLIP_BUNDLE>"]},"webcredentials":{"apps":["<TEAM_ID>.<APP_BUNDLE>"]}} Additionally, inspecting the experiences JSON in App Store Connect's Advanced Experiences for App Clips shows: { "count": 1, "from": 0, "size": 50, "hits": [ { "bundleId": "<APP_CLIP_BUNDLE>", "heroImage": "https://is5-ssl.mzstatic.com/image/thumb/[IMAGE_TEMPLATE]", "createDate": [TIMESTAMP], "orgId": "[ORG_ID]", "subversion": [SUBVERSION_TIMESTAMP], "contents": [ { "default": true, "subtitle": "Tap open to view", "language": "en", "title": "Multi" } ], "version": [VERSION_TIMESTAMP], "adamId": "[ADAM_ID]", "id": "[EXPERIENCE_ID]", "status": "PUBLISHED", "link": "https://example.com/game", "appTag": { "appTagUrlEncoderVersion": "version0", "appTagSvgEncoderVersion": "0", "appTagId": "[APP_TAG_ID]" }, "modifiedBy": "[MODIFIED_BY]", "action": "OPEN", "isPoweredBy": false } ], "aggs": { "appTags": { "buckets": { "*": { "doc_count": 1 }, "null": { "doc_count": 0 } } }, "bundleIds": { "buckets": [ { "key": "<APP_CLIP_BUNDLE>", "doc_count": 1 } ] }, "statuses": { "buckets": [ { "key": "PUBLISHED", "doc_count": 1 } ] }, "hosts": { "buckets": [ { "key": "example.com", "doc_count": 1 } ] }, "actions": { "buckets": [ { "key": "OPEN", "doc_count": 1, "categories": { "buckets": [ { "key": "N/A", "doc_count": 1 } ] } } ] }, "vendorPlaceStatuses": { "buckets": [] } } } So it appears to be published, despite what the UI indicates. However, I still cannot invoke my App Clip via the universal link. The desired behavior is to invoke it from iMessage. Has anyone encountered this issue or have suggestions on how to resolve it?