I need help with this, I hope you can help me, my publication has already been rejected, I have written to support but no response, and I don't know how to proceed with this.
Guideline 2.1 - Information Needed
We have started our review, but we need additional information to continue. Specifically, it appears your app may access or include paid digital content or services, and we want to understand your business model before completing our review.
Next Steps
Please review the following questions and provide as much detailed information about your business model as you can.
Who are the users that will use the paid content in the app?
Where can users purchase the content that can be accessed in the app?
What specific types of previously purchased content can a user access in the app?
What paid content, subscriptions, or features are unlocked within your app that do not use in-app purchase?
Can users purchase physical goods or services together with digital content in your app? If so, please describe how the physical and digital content are connected and why you bundle them together in a single purchase.
General
RSS for tagNavigate the App Store landscape. Share strategies for app submission, distribution, marketing, and user acquisition. Discuss best practices for getting your app discovered and downloaded.
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Hi,
I would like to run a seasonal discount on my app and offer -30% off for subscribing for the first year to all new and lapsed users.
I can achieve that in two ways:
Create a new Subscription with an Introductory offer (for the new users). And add a Promotional offer to existing subscription (for the lapsed users).
or
Add Offer Code to existing subscription. Make it available for new users and previous subscribers.
It seems that both ways produce the same result, which one should I prefer? Are there any caveats to them?
Thank you!
TL;DR
App does not appear in Subscription list during free trial.
Details
We set up✻ a week free trial (for my two subscriptions (monthly, yearly) in App Store Connect:
They were approved by Apple and the app is live. During the free trial, the app does not show up in the subscriptions list, neither in the App Store or the device's Settings. Our users can not cancel a subscription during the free trial. What could be causing this?
We are currently updating the app to use StoreKit 2, so maybe that will help. But as you all know, testing subscription flow is not so easy. Even with Xcode's StoreKit Configuration files.
Remarks
For comparison, we subscribed to Apple News+, which has a free trial period. The app does show up in the subscriptions list, and has a Cancel Free Trial button:
✻ The unintuitive sequence for this in App Store Connect is [App] > Subscriptions > [Subscription Group] > [Subscription] > View all Subscription Pricing > Introductory Offers. (Where things in [brackets] will be your own names for app, subscription groups, etc.)
I'm trying to create an app that uses artificial intelligence technology.
One of the models provided on this website(https://developer.apple.com/machine-learning/models/) will be used.
Are there any copyright or legal issues if I create an app using the model provided by this website and distribute it to the App Store?
I am running a campaign but I am not seeing any updates across the following dashboards:
Google AdMob Dashboard
App Store Connect Dashboard
Search Ads Campaign Dashboard
The campaign has been running for half a day. I have been attempting to check the hourly stats. Does anyone know why this might be the case.
Device type: iPad Air (5th generation)
OS version: iOS 17.5
I don't know what to do.. I am using Firebase for auth and it work on every device. Except for the iPad Air. Does somebody have a similar issue?
try {
String email = _emailController.text;
String password = _passwordController.text;
if (EmailValidator.validate(email)) {
await _auth.signInWithEmailAndPassword(
email: email, password: password);
} else {
print("Ungültige E-Mail-Adresse");
}
} catch (e) {
print("Anmeldefehler: $e");
}
}
}
I hired a developer who took my money and then never finished the job, never provided me with the files needed. I need to make a text change to the App Store page but Apple requires uploading the Build file again. Any way to either download the file from Apple and re-upload it? Or better yet, make the text change without uploading a file? The only change needed is the text in the app store page, no changes to the app itself. thanks
Hi there,
I'm trying to upload a new build to my app, but I have a windows computer, so seems transporter is out of the equation.
Any recommendations to upload the new ipa?
A contractor with a mac took care of the original publishing of the app so I'm on my own for this one.
Thanks!
Evan
We've developed a macOS application that helps users manage other applications. This includes features like resizing applications through our application. However, this functionality works fine before integrating the sandbox, but stops working afterward.
In essence, our application is unable to resize other applications after being sandboxed. Any guidance on how to achieve this functionality within the sandbox restrictions would be greatly appreciated.
Thank you in advance for your assistance.
We are considering raising the age rating of our existing app. Currently, the app is rated 4+, but we are looking into raising it to 12+. We have some questions regarding this change and would appreciate your guidance:
For users under 12 years old (below the specified age) who have already installed the app:
Will they still be able to use the app as before?
Will they be unable to receive updates?
For users under 12 years old (below the specified age) accessing the App Store:
How will the app appear to them?
Will it become invisible in the App Store for them?
Thank you for your assistance.
I'm an indie developer. My latest minor update for my game which has been on the Mac App Store for 13 years and which has spent time at #1 on the download charts just started getting rejected for the following reason:
Guideline 2.5.2 - Performance - Software Requirements
The app installed or launched executable code. Specifically, the app uses the itms-services URL scheme to install an app.
However my app is certainly not installing any apps and to the best of my knowlege it is not using any itms/itunes/etc. type URLs in any way, so I can't figure out what would be triggering this claim. Inquiries as to what app I am supposedly installing or what URL I am supposedly using have yielded 'no further information can be provided'.
Has anyone run into something similar? Any ideas on obscure scenarios that could trigger this particular rejection? Or any advice on what one should do in my situation? I feel a bit stuck. Has anyone had luck with the appeal process for this sort of thing (to at least get more information)?
When start app from TestFlight and macos >= 13,has a code signature invalid error
'/Applications/mac-ci-appstore.app/Contents/Frameworks/***.framework/Versions/A/***' (code signature invalid in <BED9CDF6-C616-3AB0-819F-7B6FD5896709> '/Applications/mac-ci-appstore.app/Contents/Frameworks/***.framework/Versions/A/***' (errno=1) sliceOffset=0x00004000, codeBlobOffset=0x000A3880, codeBlobSize=0x00006EF0),
start it from macos <= 12,no error happen,how to fix it on macos >= 13,I have no idea.
all devices add in device lists. codesign verify then app is ok too.
I created an app that implements Google AdMob banner ads.
I have implemented App Tracking Transparency, but I don't see permission requests on devices running the latest operating system (iOS17.4).
We have already taken the following measures.
AdMob banner ads are displayed instead of permission requests.
Setting Info.plist
NSUserTrackingUsageDescription
Used to display relevant ads to the user.
App initialization timing
I call it in ContentView's onAppear so that it is called immediately when the app starts.
Check the settings of the actual machine
In the iOS device settings, go to "Settings" > "Privacy" > "Tracking" and enable tracking.
We apologize for the inconvenience and appreciate your guidance.
Hi,
For 10 days now we've been rejected with no answer. I am afraid Apple will never answer us... and 3 years of development down the drain.
My team and our whole families are waiting but as the days go by, it is looking more and more grim for us I am afraid.
Is there anything we can do?
Our game had a decent rating and audience reception so far. All of our code is built by us over thousands of hours. We have alot of features that competitors do not have, this was even mentioned by several Youtubers and called out as a unique game.
Guideline 4.3(a) - Design - Spam
We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences.
Any advice would be so appreciated !
Thank you,
Alex
my app got reject for reason "other", It's almost a month passed, I got no resonse, no email, please help
Hello,
We have discovered an app on the App Store that has copied our application entirely, including the UI interface, icons, and artwork. The only difference is a single letter in the app name, while the logo remains remarkably similar. We couldn't find a report button on the App Store page. How can we report it?
Thank you,
Hello, I submitted my app on April 15th, and still "Waiting for Review" for over 20 days. Can anyone help me resolve this issue?
[Edited by Moderator]
My app is showing as size of 2.4 GB on the app store. Its actually 290 mb after fully installed on a device. If any user downloads the app on LTE / cell signal it pops a message saying that the app size is 4.3 GB. App Name : GOHUNT / Research and Huning Maps
Album art in App Store screenshots of music apps: OK or not?
The only reason I ask is that I see several apps in the store that feature album artwork by artists like Taylor Swift, The Beatles, Radiohead and so on.
Across the internet everyone says this it's a no-no if you don't own the copyright of the images. I get that but what's the deal with all these apps?
Are these devs simply taking chances each time they submit for review?
While uploading the application into the TestFlight the following error received,
ITMS-90714: Invalid binary - The app contains one or more corrupted binaries. Please rebuild the app and resubmit.
After sometimes generate same configuration the application successfully submitted on the TestFlight.
We are using Xcode 15.3