Hi there, I've recently added support for leaderboards to one of my apps. However, unfortunately I've misconfigured the sorting order of scores. I've clicked rising instead of falling. Apparently the understanding of sorting differs between the Play and the App Store. Nevertheless, I am now unable to resolve this issue manually. So what can I do? I've already contacted the developer support. They told me to contact the developer technical support team. And they send me a generic response to check the forums. So here I am.

I'm trying to buy ASA for my vision pro only app, but when I enter my app, it says cannot find my app. When I click on "Can't find your app?", it brings me to a page that says "To set up an Apple Search Ads account, you must have an app for iPhone or iPad currently on the App Store". So wondering is ASA available for visionOS?

I got this message when my subscriptions were rejected: We have begun the review of your in-app purchases but aren't able to continue because your submitted in-app purchases indicate a change of business model for your app. Therefore, we need to verify the implementation of your submitted in-app purchases in the app to ensure your app, and its in-app purchases, are in compliance with the App Review Guidelines. I already submitted the new build with the revised pricing(new business model). But they dont seem to review the new build. Any help is greatly appreciated.

Hi there, My subscriptions have been rejected. I get this message: We have begun the review of your in-app purchases but aren't able to continue because your submitted in-app purchases indicate a change of business model for your app. Therefore, we need to verify the implementation of your submitted in-app purchases in the app to ensure your app, and its in-app purchases, are in compliance with the App Review Guidelines. This has been going on for the last 1 week. I am still not sure how to fix this issue and get my app approved. I dont see an option to include subscriptions/IAP when submitting the app for review. Any idea what is going on and how to fix it. Any help is greatly appreciated. Best, Guna

I have a universal application for the iOS, iPadOS, macOS, tvOS, watchOS, visionOS platforms, but when I try to create for iOS it comes up with that error described in the title, I have tried everything, even removing the com.apple.security node from the entilement .app-sandbox, I have deleted and removed the iOS entilement, and despite everything the error continues in the profile that I created for iOS. What do I do to solve the problem and be able to upload the app?

I received the follow error result and based on my research, it seems that it may be a false positive. Web3podium Version 1.0.8 Build 45 Please correct the following issues and upload a new binary to App Store Connect. ITMS-90338: Non-public API usage - The app references non-public selectors in Frameworks/JitsiMeetSDK.framework/JitsiMeetSDK: initWithURLStrings:. If method names in your source code match the private Apple APIs listed above, altering your method names will help prevent this app from being flagged in future submissions. In addition, note that one or more of the above APIs may be located in a static library that was included with your app. If so, they must be removed. For further information, visit the Technical Support Information at http://developer.apple.com/support/technical/ ITMS-90683: Missing purpose string in Info.plist - Your app’s code references one or more APIs that access sensitive user data, or the app has one or more entitlements that permit such access. The Info.plist file for the “Runner.app” bundle should contain a NSPhotoLibraryUsageDescription key with a user-facing purpose string explaining clearly and completely why your app needs the data. If you’re using external libraries or SDKs, they may reference APIs that require a purpose string. While your app might not use these APIs, a purpose string is still required. For details, visit: https://developer.apple.com/documentation/uikit/protecting_the_user_s_privacy/requesting_access_to_protected_resources. This false positive perspective is based on looking to this issue online and looking at the existing Jitsi Meet implementations. We would appreciate guidance and direction for this pretty large and significant open source repository being leveraged. https://github.com/jitsi/jitsi-meet/issues/8624#issuecomment-781361671

I've added my app to app review, and it's been weeks since our first submission, and we haven't gotten it approved yet. Currently, the app is being rejected saying: "Apps should only require users to provide information that is necessary for the app to function. If information is useful for a non-essential feature, apps may request the information but make it optional. Update the app to not require users to provide the following personal information: Gender Age" Our app is a fashion based app, and our core promise is personalized fashion apparels and accessories. We've replied on the thread and even requested for an appeal. But it seems nobody looks at the reply, and next time it's rejected with exactly the same reason. For appeal, we haven't received any response at all. Our app doesn't even make sense without knowing gender, and age. What do we do here.

Good day, We would like to disable the iPhone XR model from distribution щт еру Фзз Ыещку (while keeping the iPhone 8 Plus model and all models from iPhone 11 and above). How can we disable only the XR model?

I get this error with xcode 16.1 uploading to app store: Asset validation failed Invalid Info.plist key. The key 'UIBackgroundModes' in bundle new3bmeteo.app/Watch/new3bmeteowatch.app/PlugIns/new3bmeteowatch Extension.appex is invalid. (ID: a1e48ae9-5b51-4252-99e7-116b6359cb39) info.plist: // some other things UIBackgroundModes location

We want to be able to delete an old application from the app store (say A) to release its name for use and rename an existing application (say B) to A. What is the best way to go about this? We plan to remove app A from the store so that the name is released and then immediately rename app B to A. I just wanted to confirm if we are missing anything critical here that may block us from this process or if there is a better way of doing it. i.e. review process etc

I submitted an App specific for UAE region. My app is rejected as the apple tester could not access the app as the app is only available for UAE. Any support here

We have created and published our app on app store recently and have noticed that Developer name in App Store listing has a typo (one letter is missing). Investigating this, we could not find a way to update developer name anywhere. Does anyone know of a way to change this? Would contacting the Apple support and asking them to change this help? In case only solution is to create new application in connect, would we be able to keep existing bundle id? (so delete existing app and make a new one which is exactly same)

Hello everyone! My app was rejected due to the rules of Guidelines 5.2.1. Therefore, over the past two weeks, I have already sent several requests to change the account name, but no one has responded. Please help me do this. This is critical for me. Thank you!

I've been working on retrieving total app installs via the Apple Connect API using Python. However, I've noticed a discrepancy between the data obtained manually and the API results. When I download the Sales & Trends report manually with these settings: Sales & Trends, Monthly, By Territory, Total Installs …the results don't match those from the API when I use the following parameters python report_date = '2024-09' params = { "filter[frequency]": "MONTHLY", "filter[reportDate]": report_date, # Date for the report "filter[reportSubType]": "SUMMARY", "filter[reportType]": "SALES", "filter[vendorNumber]": vendor_number } I’m seeing a clear mismatch in units between the manual download and the API output Note: This report was generated on 2024-11-05

It's not possible to create a new version for any App Store Connect app. To reproduce, I navigate to my app and click the (+) button to create a new version number. I type in a version number, and click "Create." It fails with an error, "An error has occurred. Try again later."

I'm trying to pay my apple developer account annual fee as a first time user and I get the message that the authorisation failed. Is that because I'm currently traveling an not in the country of the app store where I signed up? I tried 6 different banks/credit cards but no luck. So frustrating...

I'm getting an error that my email is invalid, but then i'm not able to change it. my login ends in @companname.appleid.com

I'm experiencing issue during Introductory offer creation. Steps to reproduce: Press 'Set up Introductory Offer' Select all Countries or Regions for Introductory Offer Select Start Date and End Date Select type of Introductory Offer: Free, Duration: 1 week Confirm Result: Several rows have blank Countries or Regions fields. "An error has occurred. Try again later." is shown. Response is 409 status code, response is array of [ { "id": "77cdf09d-21f8-4acb-89e9-2123f40925da", "status": "409", "code": "ENTITY_ERROR.RELATIONSHIP.REQUIRED", "title": "The provided entity is missing a required relationship", "detail": "You must provide a value for the relationship 'territory' with this request", "source": { "pointer": "/data/relationships/territory" } }, ... ]

Thank you App review team for accepting one my games . Now i have only an game left with 4.3.0 Design-Spam rejection . Im still trying in every possible way to be accepted but still dont understand where the problem stands becouse my game is unique and not duplicated . I recreated the design but still got rejected . In waiting of a successful review now , becouse all this time i have been angry of having many rejections . For others that also are having the 4.3.0 Design-Spam rejection . What i did is that i added new functionality , and later i mentioned it in app review message

Hi everyone, I’m facing an issue with my app version (changed Subscription from weekly to monthly) being rejected due to a "Loading Subscription" first time, then "Unable to Complete Request" error in the SubscriptionStoreView. I noticed on the screenshot that the review team was using a VPN, and since my app isn’t available in the EU, I believe this may be related to the problem. I cannot replicate the issue on my end in UK. Does anyone have advice on how to address this? Thanks in advance!