Starting from 2025-08-07, our backoffice system always got 400 error when calling /v1/financeReports. In previous months, we can get the report successfully with no issue. Here is one dump with some header hidden, The response looked very strange, it is not a json response but a HTML dump. The request URI is like following: ?filter[regionCode]=US&filter[reportDate]=2025-10&filter[reportType]=FINANCE_DETAIL&filter[vendorNumber]=XXXXXX I used the key to generate JWT, and use postman to access the endpoints, I couldn't get the prevous month reports any more. based on the http status code and response, it is quite clueless which parameter caused issue. Anyone encountered similiar issue, really appreciated for the help.

Hello. I was working on a Unity game for iPhone, but Apple said that it is impossible to prohibit downloading to iPad. They tested it on iPad Air 5, and for some reason the game did not work correctly - nothing happened when launched, although everything was fine in the simulator and in the real iPhone. Please tell me what to do?

I have an app in Pending Developer Release status and have generated a promo to test app on final time before release. After entering promo code in App Store app, I get the following error: Unable to Redeem "This content is incompatible with the current software on this device. Update you device to the latest software version and try again." The device in question has been running TestFlight and Xcode builds without issue. The device is an iPhone 14 Pro running 18.6. App is built with minimum deployment of 18.0.

Hello. I was working on a Unity game for iPhone, but Apple said that it is impossible to prohibit downloading to iPad. They tested it on iPad Air 5, and for some reason the game did not work correctly - nothing happened when launched, although everything was fine in the iPad Air 5 simulator and in the real iPhone. Please tell me what to do?

Recently I got an email stating I need to update age rating questionnaire. I have tried to update age rating for my app in App Store using the account owner already. I have followed this tutorial (https://developer.apple.com/help/app-store-connect/manage-app-information/set-an-app-age-rating/), but the age rating cannot be updated. Anyone know how to update this, please let me know

Hello, My app Juicy Defend - Fruit vs Robot has been "waiting for review" for +6 days. I want to know if this hold up is because of something I need to do on my end or if this is normal. Thank you! Khoa

Hi, We’re a large organization enrolled in the "Apple Developer Program" as an "Organization" (not individual), with multiple apps on the App Store. We’ve run into the 100-device limit across our QA and development teams (split between Ad Hoc and Development provisioning profiles) and are exploring options. I’ve seen that some organizations create separate, department-specific Apple Developer Program accounts (e.g., QA, Dev, Prod) to get an additional 100 device slots per account. => Is this a common and Apple-approved approach? We’re also considering the Apple Developer Enterprise Program (https://developer.apple.com/programs/enterprise/). => A few questions: If we enroll in this program, would we lose the ability to distribute apps via the App Store? Is it strictly for internal distribution? If so, could we maintain a separate account for App Store distribution? Thanks

Hi all - I used to run a development studio, but shut down around ~8 years ago. Since then, I've kept a personal $99/year Individual developer account to access documentation, apps, etc, as I still work in the mobile iOS development space, just for corporate projects. I have a friend who has an app that was built years back, but was removed from the store ~2-3 years ago due to just letting account lapse. He's asked me to help him get it back on the App Store, with some updates, etc. His account is an Individuals or sole proprietors/single-person businesses account as well. He granted me Admin access on his account, but I can't see or select his team in Xcode when handling automatic code signing in order to upload to App Store Connect. He's not a developer, and he lives several states/hours away. We worked remotely and I was able to get a development certificate and provisioning profile that I walked through setting up with him, that he exported and sent over to me. However, when I compile a build this way, Xcode won't allow upload because I am not logged in to his developer account. Outside of him giving me his personal account password, which isn't advisable and I would be reluctant to ask him for, is there a way I can submit this app for him up to App Store Connect?

Hi all, I’m having an issue with an AppClip (uncompressed size 14.8 MB, iOS 17+) that’s supposed to launch from physical QR codes installed on devices in the field. The AppClip works perfectly when invoked via a web referrer, but scanning the physical QR code leads to a "App Clip is unavailable" card. Even testing with an Apple-provided App Clip Code doesn’t work. Everything seems to meet Apple’s requirements, so I’m not sure what’s causing this. Has anyone encountered this or know how to fix it? Thanks in advance for any insights!

Not able to enable external testing of my app due to phone number validation. The error reports "Make sure the contact phone number only contains numbers and try again.". Attached is a dummy phone number with the same validation result.

Our app has dropped off search ranking. Completely unlisted for branded or key term searches. Its still live, you can get to the listing by direct URL or from our developer account but it never appears (all of a sudden) when you use search. We haven't had any warnings. We haven't changed anything in our app store marketing. We have been contacting support and had no reply.

<SKPaymentQueue: 0x283da58d0>: Payment completed with error: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=IND, NSUnderlyingError=0x28310f6c0 {Error Domain=AMSErrorDomain Code=305 "Purchase Failed" UserInfo={NSLocalizedDescription=Purchase Failed, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=f7d7d15046ee6db6d61ef721b924773fa7d9347d, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unable to process your request."; dialog = { defaultButton = ok; explanation = "Please try again later."; initialCheckboxValue = 1; isFree = 1; "m-allowed" = 0; message = "Unable to process your request."; okButtonString = OK; }; failureType = ""; "m-allowed" = 0; metrics = { actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy"; asnState = 0; dialogId = "MZCommerce.SystemError"; I am getting this error code who all are added via beta test link and internal tester who all are added after the beta link has been created but IAP working one who all are before in internal testers as beofre the link has been created

Requesting your assistance with the error shown in the screenshot below. Our team hit this snag in our first attempt to get a build out. X Failed to register bundle identifier com.fourleaf.clara Apple 403 detected - Access forbidden. This request is forbidden for security reasons - You currently don't have access to this membership resource. Contact your team's Account Holder, Alyssa L*****, or an Admin. Error: build command failed. Our initial thought was that the Apple account admin (Alyssa) needed to log in to https://developer.apple.com/account and accept the latest Terms Of Services. Alyssa logged in, but does not have any agreements awaiting acceptance. The last agreement issued -- she approved on 6/10. Screenshot also attached below. Can you please advise us as to how to resolve this build error and issue?

Hi everyone, I’m running into an issue with Safari’s native Smart App Banner on iPhone where the banner is not persistent, even though it has not been dismissed and the app is still installed. Website: Next.js Our configuration is as follows: <meta name="apple-itunes-app" content="app-id=1111111111, app-argument=https://www.mywebsite.com/"> *app id and website is changed Additional Notes: no manual dismissal (x) has been clicked app is installed on the device Thanks in advanced!

My app has been approved and all of my subscriptions have been approved, but my subscription localization is still showinig Waiting for Review. Going on almost 2 days now since the subscriptions and app have been approved. I see no communication or anything on this. Is this seprate of those? How long does this take?

Hello everyone, I'm seeking some advice and perspective from the community regarding an appeal I've submitted to the App Review Board. My app, (App ID: 6748638280), was recently rejected under Guideline 4.3 - Spam. We believe this was a misunderstanding, as our app is a highly specialized academic tool for the study of Qimen Dunjia (奇門遁甲), a complex form of ancient Chinese metaphysics. It is a professional calculation engine, not a generic fortune-telling app. We submitted a detailed appeal to the App Review Board two weeks ago, explaining the unique, academic nature of our app and providing a link to a demo video that showcases its innovative features (like its real-world compass integration and its unique data visualization system). As of today, we have not yet received a response. I completely understand that the review process takes time, and I want to be respectful of the board's workload. However, I'm starting to wonder if this length of time without a reply is normal for an appeal. I would be very grateful to hear from any other developers who have gone through the appeal process: Is a wait of two weeks (or longer) for a reply from the App Review Board a common experience? Is there any further action you would recommend at this stage, or is the best course of action simply to continue to wait patiently? Thank you in advance for sharing your experience and any advice you might have. It is greatly appreciated.

While uploading app previews for our new version release, the upload completed successfully, but the previews remain stuck in the “Processing” state. The app preview video was created using the iMovie app. I’m on macOS 15.3.2 and using Safari 18.3.1 to perform the upload. Video details: Resolution: 1920×886 Format: MP4 Size: 103 MB Duration: 1:05 minutes Screenshot

Requesting you all any recommendations for iOS ASO tools covering keyword research, metadata optimisation, competitor tracking, and A/B testing.

I need apple recommended approaches & validate our approach if apple has any concern for the below design. I am very new to the Apple deployment team. I have gone through online docs & articles. Currently our app is live on the app store We want to release a new version by the end of this year. This release is a major upgrade to the existing app. It contains a complete revamp of the UI. Lot of new features are added. Older version will be supported for a couple of years. Process I want to recommend to the company is. Older version of the app works for a couple of years until all the users are upgraded to the new release. New release for testflight(Internal/External), will go with "New bundle Id" & "New Name". Test the new release thoroughly in the beta phase. Revert the temporary bundleid & name to the original bundle id & name. Release to testflight. Release to app store.

Hi, I want to consult about this: This is regarding [Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage] My client is asking if we can remove the new account registration through the iOS App, so we won't need to ask for mobile and birthdate. For iOS App users, new users will register through the website (or through a non-Apple related app). After registering through the website, they can access the iOS App using the credentials created through another method. Will that be a problem with Apple policies? My client said they need the Mobile number and birthdate for verification. Thanks in advance for the help and guidance. Best regards, Sophia