Hello, I am posting here because I no longer have access to the communication channels that were previously available to discuss my developer account with Apple. My appeal was denied, but Apple informed me that I could submit a reinstatement request after addressing the concerns that had been identified. Following that communication, I spent considerable time reviewing my applications, metadata, screenshots, codebase, user flows, and business practices. Although I do not believe my account was involved in dishonest or fraudulent activity, I nevertheless made extensive changes in an effort to address any potential concerns Apple may have had. The main difficulty is that the specific conduct that led to the termination decision was never clearly explained to me. Apple cited Section 3.2(f) and provided examples of prohibited behavior, but did not identify which specific action or activity was associated with my account. As a result, I was left attempting to correct every possible issue without understanding what the actual concern was. In addition, throughout my participation in the Apple Developer Program, I had never previously encountered a notice, suspension, or similar action of this nature. This made it even more difficult for me to understand what specific issue Apple believed had occurred and how best to address it. While I was still implementing changes and preparing what I believed would be a reinstatement submission, I received a termination notice. Since the termination, I have lost access to the Contact Us page and the communication channels that were previously available to me. I would therefore appreciate guidance from Apple or from developers who may have experienced a similar situation: How is a developer expected to submit a reinstatement request after termination if the Contact Us page is no longer accessible? Is there an alternative channel through which reinstatement requests can be submitted? Has anyone successfully submitted a reinstatement request after account termination and received a review? I am not asking Apple to reverse its decision through this forum. I am simply trying to understand how a developer is expected to submit a reinstatement request after termination when the previously available communication channels are no longer accessible. Thank you for your time.

I have the signed agreement, order ack, order processing, enrollment review, documents received and invoice emails from Apple on May 31 in the AM, and I was told they'd follow up within 2 business days. Asked to be called on Wed (after 72 hours of paying) – nothing. Submitted a support ticket via email on Thurs – nothing. At this point it's been a week. I have followed all of the steps timely, provided all of the information they requested and waited the SLAs they supposedly commit to. Apple has quickly and gladly taken my money without any delays, but I have yet to hear the slightest update on my order/account status. I understand there may be many cases to review, but then be transparent about your SLAs. Don't say it'll take 2 business days if it'll actually take more than a week. Or don't take my money until you're ready to deliver on the service I purchased. This is blocking me from making progress with my app and it's all been a very frustrating process. I'm already dreading the thought of how long it'll take when I submit my app to the App Store for review.

Hello, I started an Apple Developer Program enrollment, but I accidentally entered the wrong name during the process. The enrollment was not completed yet. I would like to know what is the correct way to reset, cancel, or restart the enrollment so I can submit it again with my correct legal name. I already contacted Apple Developer Support, but I have not been able to resolve the issue yet. I would appreciate any guidance on the proper next step. Thank you.

Inquiring if there are any bugs in the wait list for obtaining access to Siri AI. Most developers I know have received access at this point, my devices are still waitlisted. Are their steps outside of region / language that can cause longer wait times for admittance and are there steps I should take to ensure their is not a hitch in the system, or is this truly a slow rollout and I will just be a week behind the curve in development ?

Hello, I am currently unable to submit builds for TestFlight testing. Whenever I attempt to process a build, I receive the following error: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING "Beta contract is missing for the app." I have verified my account details and compliance to ensure everything is correct on my end: I am the Account Holder. My Free Apps and Paid Apps agreements are both marked as Active in App Store Connect. All App Privacy, Age Rating, and Export Compliance forms are completed. I reached out to Apple Support via email a few days ago but have not yet received a response. My Support Case ID is: 102910951543. Because there are no pending agreements on my end, it appears the TestFlight Beta contract has become detached on Apple's backend. Could a DTS engineer or support representative please manually re-provision the beta contract for my account? Thank you for your time and assistance.

Is Apps and Books with the License is the Only way to distribute Public Apps via MDM Server via DDM Protocol? Previously with MDM Command public app store apps were getting installed without vpp license as well. InstallApplication Is there any Apple with Did with respect to License even for Public App Store Applications?

How are some people getting access within 10 minutes while I've been waiting for over a week? In fact, it's been 48 hrs since I joined the waitlist. This is honestly ridiculous. I've met all the requirements, enabled every necessary setting, and still have no access. Meanwhile, others are getting approved almost instantly. If the rollout is based on a waitlist, then it should be handled fairly and consistently. Waiting this long for a feature update is extremely frustrating, especially when there has been little to no communication about the delay.

How can I get access on my developer account to have access to the HomePod developer software? I would love to be able to do some testing with my HomePods? Thank you. X-ration point

Dear Apple Support, I am writing regarding a critical issue with my Apple ID account, foreignfurry1, which I have been unable to access for over a month due to problems with SMS verification. My current trusted phone number is Number 3. The history of the phone number changes is as follows: Initially, the account was linked to Number 1. I then changed it to Number 2. After some time, SMS verification codes stopped arriving on that number, so I updated the trusted number to Number 3. The problem is that I can successfully receive and enter the first verification code on iforgot.apple.com to confirm ownership of the new phone number. However, the second SMS verification code required to sign into the Apple ID account never arrives. At the moment, every login attempt results in the following error message: "Too many verification codes have been sent. Enter the last code you received, use one of your devices or try again later." I have now been completely locked out of my account for more than one month. Yesterday, I contacted Apple Support by phone. The representative informed me that my current number (Number 3) had been added as a "trusted" number on your side and instructed me to wait 24 hours without requesting any new SMS codes. I followed these instructions exactly and did not request any verification codes for 25.5 hours. After waiting, I tried to log in again, but the exact same error occurred. Today I contacted Apple Support again. This time I was told that the issue is likely caused by my mobile operator. However, my operator confirmed that there are no problems with SMS delivery on their side. Moreover, the Apple Support representative suggested that I simply keep changing the trusted phone number until I "find one that receives the SMS". This is completely unacceptable. This Apple ID is linked to my Apple Developer account, which I actively use for my business. Because I cannot access the account, I am currently unable to manage my developer account and related services. Every single day that this issue remains unresolved causes me direct financial losses. This situation has already lasted for over a month and is having a serious impact on my work and income. I urgently need this issue to be escalated to the appropriate technical team and resolved as quickly as possible. I would greatly appreciate a detailed investigation instead of being advised to continue changing phone numbers at random. Please treat this matter as high priority, as it directly affects my business operations and results in ongoing financial damage. Apple ID: foreignfurry1 Current trusted phone number: Number 3 I would appreciate your urgent assistance and a prompt resolution. Kind regards, Roman

Hi, my enrollment is pending since days now. Payment for subscription was processed successfully and I received the invoice. I also did upload a passport copy for identification. Can you help me and check if there is a missing step? my email is thomas [at] blissofkundalini [dot] yoga Opened support ticket at 102911375907 I need to get some product shipped :) can you help me out?

My app has already been released and the latest update which aims to fix problems has been stuck in review for over a week. All emails and messages are being completely ignored. Can someone please reply? It seems I am not the only developer experiencing such poor service.

My app has been stuck in "waiting for review" for over a week now. At first, it was reviewed within a day or two, and I made my changes, but now it seems like nobody is looking at it anymore. I have tried emailing and calling apple for support but I am being completely ignored.

I am writing this as a final attempt to get some clarity regarding my app review. My app, Wecheerup 360 Booth (App ID: 676214516, Bundle ID: com.wecheerup.wecheerup360booth.ios), entered the review process on April 15, 2026. As of today, it has been in "In Review" status for nearly two months. What frustrates me is not the waiting time itself. I understand that reviews can take longer in some situations. What is becoming extremely frustrating is the complete lack of information. There are no messages in the Resolution Center. There are no requests for additional information. There are no indications that something is wrong with the app. There is simply a status that says "In Review" and nothing else. I have contacted Apple multiple times during this period. Every response I receive appears to be the same generic template stating that my app has not been forgotten and that the review is still ongoing. Whenever I ask specific questions, such as whether there is an issue with the app, whether additional information is needed, or whether there is any estimated timeline, those questions go unanswered. At this point, I feel completely stuck. I joined the Apple Developer Program specifically to publish this application. Since submitting version 1.0.3 on April 13, I have continued developing the product and have already implemented new features and newer versions. The app itself has evolved significantly while the original submission remains indefinitely in review. What I am asking for is not expedited review. I am not asking for special treatment. I am simply asking for communication. If there is an issue, please tell me. If additional review is required, please tell me. If there is a reason for the delay, please tell me. After nearly two months, receiving only generic responses and seeing no activity whatsoever in App Store Connect is incredibly discouraging. I genuinely like developing for Apple platforms, but this experience has been one of the most frustrating developer experiences I have had. Not because of the wait itself, but because there is no transparency, no feedback, and no indication that anyone is actually looking at the case. I would sincerely appreciate any clarification regarding the status of this review.

I'm not able to submit an issue on the Contact us section because it says my email is invalid. But the email is prefilled and I cannot modify it. Also is the email I have been for multiple years. What can I do?

I submitted my Apple Developer Program enrollment for ImaginaDev LLC several weeks ago. Payment was processed successfully. My enrollment ID is 824V568PBF. The status on my account shows “Pending” with no further communication, no request for additional documents, and no activation email received. I have checked spam folders and there is nothing there. Could an Apple staff member please review and advise on the status? Thank you.

Will the developer kit device loan program return? If not, can a significant discount, or more long term (48 months or longer) 0% interest payment plans be rolled out?

I have had apps on the App Store since 23 April 2014 - over 12 years. While Apple quite rightly trumpets their simplicity of use for their products, their operating systems and their software they have, in my experience, always been majorly deficient in the area that they now call App Store Connect. I think a very large part of the problem is that the people who use the system are afraid to bite the hand that feeds so they just put up with it. Well, it’s time to take a stand. I don’t see any point in getting in to the specifics of my issue here because the original issue is no longer the issue. The issue now is “what do Apple do about it”. I spoke to a human at Apple a couple of weeks ago and he was going to move heaven and earth to solve my issue and he was a nice guy. I got an email from him that I could reply to and he was taking ownership of my case. Then I got this; Dear Francis, Thank you for contacting Developer Support. My name is Bjoern, and I am one of the senior Advisor here in Developer Support. I have taken over your case from my colleague Sebastian as he is currently out of the office.  As I can see, you have issue with your screenshots and the solution provided by Sebastian has not fixed the issue for Australia and Singapore. I am sorry to hear the issue is still ongoing for you. It will be my pleasure to look further into it for you.  To better assist you, we need more information. Please provide the following: … So I replied;
 Dear Bjoerm The issue is no longer with the screenshots. I managed to get a screenshot done by consulting Google and following the instructions of someone on a forum so as to conflict with what Apple’s documentation said. I did provide you with an update about that. The remaining issue is still that... What you have asked me to do below doesn’t seem to relate to my issues at all. It has nothing to do with Safari not working on my Mac as expected. It has nothing to do with logging in to Appstore Connect. Would you please clarify what information you want from me that relates to my issue? And he said; Thank you for your email and your information. From your text message it was not clear where the issue was located. My apologies for guessing the wrong direction.  I have reviewed your app “pdf Paginate Pro” and ... More info can be found in our App Store Connect Help Guide... I hope that the provided information has helped you further.  My ‘text message’ was an email. I up loaded both of his emails to a bot and the bot said, “That came from a BOT”. - Apple Intelligence? So I submitted again and included this under Review Information “I am repeatedly submitting my app binary and IAP together but Apple keeps returning the IAP saying the binary was not submitted. Please advise exactly what steps I need to take in the current App Store Connect to correctly link them.” - All I wanted was for them to tell me what they wanted me to do and I would do it. - Then it got rejected again with no detail as to why or how to solve it. I replied to By now I have customers all over the world complaining to me that they can’t restore their Previous Purchase. I keep telling them that it should only take a couple of days for approval. I have been telling them that for a month now while not selling one app. What I should do is direct them to Apple to make their complaints and maybe then someone would start to take it seriously. They are my customers but they are Apple’s customers as well.
 So, today I got rejected again and managed to get another human callback. A very nice lady who wanted to help so I started to explain the problem but when she interrupted and said “Well, for instance, I am a human and I only have limited ability to remember so much, which is why I kind of intercepted at this point. So, I mean, not being funny, but I mean, I find it very hard to remember every little detail that you have said in the last 6 minutes. It's literally impossible for the human brain. Well, mine anyway. Maybe there is something wrong with mine. But I will find it very hard if I allow you to tell me multiple problems in the space of 10, 15 minutes. My brain is certainly not going to be able to to uncode all of that.” (Taken from the iPhone transcript of my recording of the call). I do want to stress that I don’t blame her at all but as one of the few humans that it is possible to talk to she clearly had not been trained to ‘deal with issues’ only to pass them on to an online link for me to tell another BOT. The latest addition to one of the customer email chains this evening; Has the fix been approved yet? When it does, do I need to re-download the app or should the existing installation work? XXX On Jun 8, 2026, at 12:56 PM, XXXXX. XXXX XXX @alumni.nd.edu > wrote: Thank you. I’m using mac and am on 6.2.1. I will await the fix. XXX On Jun 8, 2026, at 12:51 PM, Francis Wildman <pdfpaginate.com> wrote: Hi David All I can do at the moment is apologise. An update that I did a few weeks ago had a bug in it and I have been desperately trying to resolve it ever since. I passed a new update to Apple for approval yesterday that should solve the problem... Apple’s time estimate for approvals at the moment is 2 days and it was put in yesterday so I would hope everything should be working, assuming I get the approval, within the next day or so at the most. I hate when people say ’thank you for your patience’ even when it was forced upon you so maybe ’thank you for your tolarance’. I can assure you that I am doing all that I can. Regards Francis On 8 Jun 2026, at 17:28, XXXXX. XXXX XXX @alumni.nd.edu > wrote: I’ve tried everything and my purchase will not restore. I’m using the latest version. Please advise. What am I supposed to tell these people? It’s not much of an app I know but the people who bought my app, many of them years ago, rely on it and mostly love it. I simply can’t believe that anyone very senior at Apple can even know how bad App Store Connect is, I could provide a list and Google and YouTube and so many forums are overrun with complaints. Turns out that you can’t complain if you are a developer. You can appeal but you can only appeal the rejection you cannot appeal the lack of information, support and assistance. Hey APPLE the AI isn’t that good yet. Mind you the help, support and simplicity of use wasn’t much better even before AI. I have removed the contact details of my customer above and resisted the temptation of pasting in lots of such emails here. So far I have resisted replying to all of the complaining customers and asking them to talk to Apple, but that would not be kind to my customers. You should be able to find my email address if you want to offload to me by email, please feel free but I can’t promise to reply, I have a big problem to try to sort out at the moment. Good luck to you all, particularly if you need help from Apple.

I am a teenager 15+ and i was wondering if there is a chance to work with apple at least for the holidays when i have a brake from school. I am very well educated with web categories of development (HTML, CSS, JS) and am currently learning swift and other... If an apple employe would see this please give me a chance to prove myself. Thanks to everyone that will help in advance. I really hope this post reaches the right person.

I am trying to understand the 2 million download limit for access to PCC. It says that Analytics provides information about first time downloads, but the linked documentation explicitly says that Total Downloads in Analytics (which does not seem to exist anymore) includes first time downloads and redownloads. Can you clarify where this data currently exists? While I do not have any apps approaching 2 million right now, my app with the most downloads is entirely free and has been on the App Store since 2012. The app was intended as a Lite version for users to try out and decide whether they wanted the paid version. In modern apps, In-App Purchases accomplish something similar; as I move forward with new apps, I would like to avoid a situation where people increase my first time download count but don't end up using the app. It seems like any freemium model would be detrimental to staying eligible for PCC. Do you have any recommendations?

Im trying to Register free developer account but it’s asking for $99