How do I convert screen pixels to points?
I plan to use the points in the program to move the shape to the desired position.
Apple Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
Selecting any option will automatically load the page
Post
Replies
Boosts
Views
Activity
id like to get access to my app store dev membership again is there some way to expedite this ? not sure what the problem is with payment
I know it was not possible previously, but wonder have things changed to support transfer of apps with this condition:
Sandboxed Group Container
You can only transfer sandboxed apps that are not sharing a group container.
Our old company is having some issues and cannot continue, and would like to transfer to another company without doing the binary reassignment process which loses all the reviews.
Thank you!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Business and Enterprise
Apple Business Manager
Hi everyone,
I’ve been trying to enroll in the Apple Developer Program, but I keep getting this message:
Your enrollment could not be completed.
Your enrollment in the Apple Developer Program could not be completed at this time.
I’ve already verified my Apple ID and updated my personal information (including my full legal name to match my ID documents), but the issue still persists.
The problem is that I also can’t reach Apple Support — every time I try to contact them through the enrollment support form, it redirects me back to the same page with no response.
Has anyone else experienced this recently?
Is there any direct contact method (email or phone number) that actually works for resolving this issue?
Any help would be greatly appreciated — I’m stuck at this step and can’t move forward with publishing my apps.
Thank you!
— Bruno
Hello,
I am inviting the users to access our Apple Developer Program as the owner of an account.
However when the invited users try to sign-up, they get error as :
"Your primary email address cannot end in @domain.com. Choose a different email address"
How to resolve this ?
Hi,
Our organization is planning to build an MDM tool and for that we are in need of an MDM vendor certificate for ourselves. We have already enrolled in Apple Developer Program but still didn't see the MDM CSR option in apple developer portal.
Did anyone get the CSR option in your developer portal after enrolling in Apple Developer Program? Please share the steps to enable that option in my developer portal.
Or Do we need any other license for availing MDM CSR option ?
Any insights on this is much appreciated.
Thanks!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Subscriptions
Developer Tools
I’m having issues enrolling in the Apple Developer Program. My original Apple ID was unable to enroll due to an internal restriction, and after multiple calls with Support (including L2), I was advised to create a new Apple ID and use the same enrollment code I was awarded for being selected as a Swift Student Challenge 2025 winner.
However, when I attempt to redeem the code with the new account, I receive an error stating that the code has already been redeemed. I have never successfully enrolled with the original account, so the code should not be marked as used.
I’ve tried working through Support several times, but I’m still stuck. Could someone please review this issue or issue a new code so I can complete my enrollment?
Thank you in advance for your help.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Swift Student Challenge
Developer Program
I can login. but when I click account, I was redirected to a page wiith a form directly.Need assistance with accessing your developer account?I got email saying below, but they never contact with me. What should I do? I need use the account info the app deloyment. Thank you for contacting us.We’ve received your support request and will get back to you in one to two business days. Your case number is xxxxxxxFor additional information on development-related topics, visit Apple Developer Support.Best regards,Apple Developer Program Support
How do I get a response from anyone after completing this web-form? I have paid subscription, sent ID documents months ago, but still cannot get past this page
After upgrading to iOS 26, the video call feature previously implemented using Voip + LiveCommunicationKit is behaving inconsistently: when the device has a passcode, the app can properly launch to the call screen, but when there's no passcode and the device is unlocked, the app fails to launch and enter the call page. How should this issue be resolved?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi Apple Developer Support,
We’re currently facing an issue with our Apple Store Connect account due to the updated Apple Developer Program License Agreement. Our iOS builds are failing with the following error:
Apple 403 detected – Access forbidden. Unable to process request – PLA Update available. You currently don't have access to this membership resource. To resolve this issue, your team's Account Holder, Sonu Chandra, must agree to the latest Program License Agreement.
The challenge is that our Account Holder is currently on medical leave and unavailable, and we’ve been advised not to reach out to her during this time. While we do have multiple team admins on the account, none of them are able to accept the updated agreement.
We kindly request your support in enabling one of the team admins to review and accept the updated license agreement so we can resume our iOS build and release process.
Thank you for your assistance. Thank you in advance for your swift response.
According to the thread at https://developer.apple.com/forums/thread/787500?answerId=863361022#863361022, we should now be able to set VMs provisioning identifiers to run developer builds. However, the identifier check seems to be case-sensitive.
I have an identifier from an old VM that was input (automatically via Xcode) to the portal as all-caps. However, now it's showing up as all lower-case (on the device). When I try to launch my application, the system logs report that the provisioning identifer doesn't match, so my application will not launch:
# Error log
error 13:41:36.173151-0600 taskgated-helper embedded provisioning profile not valid: file:///Applications/my-app.app/Contents/embedded.provisionprofile error: Error Domain=CPProfileManager Code=-212 "Provisioning profile does not allow this device." UserInfo={NSLocalizedDescription=Provisioning profile does not allow this device.}
# Device's identifier
$ system_profiler SPHardwareDataType
Hardware:
...
Provisioning UDID: 9d136dc4ae3ce80124756cc5bcb40cd1117c04b6
# Embedded provision (from developer portal)
$ security cms -D -i /Applications/my-app.app/Contents/embedded.provisionprofile
<key>ProvisionedDevices</key>
<array>
<string>9D136DC4AE3CE80124756CC5BCB40CD1117C04B6</string>
</array>
I have tried disabling the previous record and adding it again (with lower-case) on the developer portal - but all that does is reenable the previous (all-caps) record.
Either the check needs to be case-insensitive, or there needs to be a way to change the registration on the developer portal to properly match.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Provisioning Profiles
Virtualization
My app worked correctly using iOS 18. I tried to down grade back to iOS 18, but there are no signed ipsw file available.
How can I down grade my iphone back to iOS 18?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
iOS
iPadOS
iPad and iOS apps on visionOS
We're unable to renew our developer program with apple because there is no renew button shown to us, neither on the website, mac app nor ios app.
We followed the instructions shown to us on the app connect page on how to renew it. but when where they're saying there should be a renew button, there is none or anywhere else.
How are we suppose to renew? Raised this with a support ticket but haven't received any reply, case ID: 102733260138
How to get this resolved? We don't get any "phone call" option on the support page either.
I enroll Apple Developer Program as an individual developer, but the system show me this error. Anyone same? What should I do?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I am trying to make payment of $99 towards purchase of developer account through credit card but the transaction was not processed. Kindly provide the alternate payment options.
The Account Holder is no longer able to log into apple (regardless of web-based or device based attempts). The membership will expire soon without access to the account holder.
Both workflows "iforgot.apple.com" and "iforgot.apple.com/unlock" did not lead to an answer email within several days. I tried several times.
So we are almost out of store without any option. Hotline did not show other options.
Any ideas?
Hi all,Our Account Holder has resigned the company and is not helpful in getting the account transferred.Can we somehow force update the account holder via Apple Support?Kind regards,Dieter
I have to admit, I resisted Apple until about one year ago! I was die hard android. The main reason for the switch was the T-Mobile mobile SMS relay the deposit of the message and the timing of some SMS messages were very suspect. The relay number would keep automatically coming back. I searched been verified and never have I seen more than 10 comments about a person or a number, this was over 100!! now let me get to my point. I was hoping someone could give me a redemption code for the Copilot so I can look into my OneDrive and see how it increases security with Apple OS. I was told on some occasions that the “wheel“ user was necessary for Apple to function however it is a unix system that needs the wheel function. I don’t think Apple iOS needs the “wheel” user so I was wanting to download that Copilot for better results. thank you for any help I receive.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Would anyone help why my account got terminated. I checked my app & it had simple text pricing typo should not be grounds for account termination. Even i made a typo in iap price the price of product on apple server was correct & when user try to buy item the correct price is loaded from apple sever. If this was the reason for the decision, I would like the opportunity to correct the issue rather than face such a severe penalty.
"This letter serves as notice of termination of the Apple Developer Program License Agreement (the “ADP Agreement”) and the Apple Developer Agreement (the “Developer Agreement”) between you and Apple effective immediately.
Pursuant to Section 3.2(f) of the ADP Agreement, you agreed that you would not “commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program …” Apple has good reason to believe that you violated this Section due to documented indications of fraudulent conduct associated with your account.
Apple is exercising its right to terminate your status as an Apple developer pursuant to the Apple Developer Agreement and is terminating you under the ADP Agreement for dishonest and fraudulent acts relating to that agreement. We would like to remind you of your obligations with regard to all software and other confidential information that you obtained from Apple as an Apple developer and under the ADP Agreement. You must promptly cease all use of and destroy such materials and comply with all the other termination obligations set forth in Section 11.3 of the ADP Agreement and Section 10 of the Apple Developer Agreement.
If applicable, no further payments will be made to you pursuant to Section 7.1 of the Paid Applications agreement (Schedules 2 and 3 to the ADP Agreement).
This letter is not intended to be a complete statement of the facts regarding this matter, and nothing in this letter should be construed as a waiver of any rights or remedies Apple may have, all of which are hereby reserved. Finally, please note that we will deny your reapplication to the Apple Developer Program for at least a year considering the nature of your acts. If you want to file an official complaint pursuant to an applicable Platform Regulation in your country or region you may Contact Us."
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program