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“ITMS-90338”

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All attempts to upload .ipa via iTMSTransporter failing with error in validateAssets method (1272)
We publish many apps using our CI/CD system that makes use of the App Store Connect API and iTMSTransporter. Since around 9:00am on 19 Oct 2023 (Melbourne/Australia time UTC+10), all our attempts to upload our .ipa files using iTMSTransporter began failing. The specific command line invocation is: /usr/local/itms/bin/iTMSTransporter -m upload -v eXtreme -f /path/to/Bundle.itmsp -jwt {jwt-here} The error is occurring in the midst of the upload with the error message: Apple's web service operation return value: [2023-10-20 09:35:09 AEDT] DBG-X: parameter Errors = [An error occurred while trying to call the requested method validateAssets. (1272)] [2023-10-20 09:35:09 AEDT] DBG-X: parameter RestartClient = false [2023-10-20 09:35:09 AEDT] DBG-X: parameter ErrorCode = 1272 [2023-10-20 09:35:09 AEDT] DBG-X: parameter ErrorMessage = An error occurred while trying to call the requested method validateAssets. (1272) [2023-10-20 09:35:09 AEDT] DBG-X: parameter Success = false [2023-10-20 09:35:09 AEDT]
2
0
895
Oct ’23
Reply to iOS In-House Enterprise app not installing
I faced a similar issue with the iOS In-House app not installing using the OTA method. Here’s how I resolved it after burning precious hours of my life ;-): Ensure the Dropbox links are modified to force downloads. Change the dl=0 to dl=1 in the links. E.g., https://www.dropbox.com/scl/fi/.../YOUR_APP.ipa?rlkey=...&dl=1 Ensure that the second image in your manifest.plist is precisely 1024x1024 pixels. The link to your manifest.plist in the itms-services URL must be URL encoded. E.g., itms-services://?action=download-manifest&url=https%3A%2F%2Fwww.dropbox.com%2Fscl%2Ffi%2F...%2Fmanifest.plist%3Frlkey%3D...%26dl%3D1 After these adjustments, I created a QR code for the link. Scanning the QR code with the camera app successfully installed the app on registered devices (UDID) using Ad Hoc distribution.
Oct ’23
Cannot fix ITMS-90738 and ITMS-90683 issues
Hello, I need help because I have not succeeded to fix the following issues: ITMS-90738: Invalid purpose string value - The “NSLocationAlwaysAndWhenInUseUsageDescription” value for the NSLocationAlwaysAndWhenInUseUsageDescription key isn’t allowed in “SuperNewsV2UIKit.app”. Your app’s code references one or more APIs that access sensitive user data, or the app has one or more entitlements that permit such access. The Info.plist file for the “SuperNewsV2UIKit.app” bundle should contain a NSLocationAlwaysAndWhenInUseUsageDescription key with a user-facing purpose string explaining clearly and completely why your app needs the data. For details, visit: https://developer.apple.com/documentation/uikit/protecting_the_user_s_privacy/requesting_access_to_protected_resources. ITMS-90683: Missing purpose string in Info.plist - Your app’s code references one or more APIs that access sensitive user data, or the app has one or more entitlements that permit such access. The Info.plist file for the “SuperN
2
0
1.9k
Oct ’23
ITMS-90176: Unrecognized Locale
Our application should support locales for Albanian and Albanian(Kosovo). Xcode creates sq.lproj and sq-XK.lproj folders accordingly Everything works fine in xcode, but if we upload to appstore we always see this warning. I tried specifying other names for sq-XK to match https://developer.apple.com/library/archive/documentation/MacOSX/Conceptual/BPInternational/LanguageandLocaleIDs/LanguageandLocaleIDs.html aln, sq-RS, sq-KV, sq-KS, sq-Latn-XQ. The varning was always present. Is there any way to get rid of it? WARNING ITMS-90176: Unrecognized Locale - The locale used in localization directories at (Payload/{AppName}.app/base.lproj) are invalid. iTunes supports BCP47 but not the UN M.49 specification. Refer to the Language and Locale Designations guide for more information on naming your language-specific directories.
5
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1.7k
Sep ’23
Reply to ITMS-90338: Non-public API usage automatic refuse
Hi we have similar issue with our VisionOS build using Unity, and XCode 15 beta 8 App Store Connect Dear Developer, We identified one or more issues with a recent delivery for your app, Skatrix Vision demo 0.1 (6). Please correct the following issues, then upload again. ITMS-90338: Non-public API usage - The app references non-public symbols in Frameworks/UnityFramework.framework/UnityFramework: _ar_skeleton_get_skeleton_root_transform_for_joint. If method names in your source code match the private Apple APIs listed above, altering your method names will help prevent this app from being flagged in future submissions. In addition, note that one or more of the above APIs may be located in a static library that was included with your app. If so, they must be removed. we can't remove this code because it's inside Unity package and it's needed to build the app, please let us know how can we fix that
Sep ’23
ITMS-90338: Non-public API usage
We have developed the iOS App using .NET MAUI, when we try to upload it to store, the binary is getting rejected with the following error, kindly suggest a solution for this. TMS-90338: Non-public API usage - The app references non-public symbols in : _ubrk_openRules, _ucal_add, _ucal_close, _ucal_get, _ucal_getAttribute, _ucal_getKeywordValuesForLocale, _ucal_getNow, _ucal_getTimeZoneDisplayName, _ucal_getTimeZoneIDForWindowsID, _ucal_getWindowsTimeZoneID, _ucal_open, _ucal_openTimeZoneIDEnumeration, _ucal_set, _ucal_setMillis, _ucol_close, _ucol_closeElements, _ucol_getOffset, _ucol_getRules, _ucol_getSortKey, _ucol_getStrength, _ucol_getVersion, _ucol_next, _ucol_open, _ucol_openElements, _ucol_openRules, _ucol_previous, _ucol_safeClone, _ucol_setAttribute, _ucol_setVariableTop, _ucol_strcoll, _ucurr_forLocale, _ucurr_getName, _udat_close, _udat_countSymbols, _udat_format, _udat_getSymbols, _udat_open, _udat_setCalendar, _udat_toPattern, _udata_setCommonData, _udatpg_close, _udatpg_getBestPattern,
0
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357
Sep ’23
Vision Pro + Device Capabilities warning, how to silence?
Now receiving the following warning in Xcode when uploading app, and corresponding email. The app is unlikely to be released for Vision Pro. Is there any flag I've missed that can be added to the app to silence this (blacklist the device type), bearing in mind this app is not compiled with the Xcode Beta that supports Vision Pro. Failing that, can anyone suggest who to reach out to at Apple to request a solution? I realise this is only a warning, but it's an unwanted distraction. Dear Developer, We identified one or more issues with a recent delivery for your app, Cape Physio 0.52 (7). Your delivery was successful, but you may wish to correct the following issues in your next delivery: ITMS-90984: Apple Vision Pro support issue - The app contains the following UIRequiredDeviceCapabilities values, which aren’t supported on Apple Vision Pro. [accelerometer, gyroscope] After you’ve corrected the issues, you can upload a new binary to App Store Connect. Best regards, The App Store Team
4
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6.5k
Sep ’23
ITMS-90626: Invalid Siri Support - No se ha proporcionado ninguna frase de ejemplo para INSearchCallHistoryIntent en el idioma 'en'.
Buenas a todos Recibo estos errores al implementar Siri ITMS-90626: Invalid Siri Support - No se ha proporcionado ninguna frase de ejemplo para INSearchCallHistoryIntent en el idioma 'en'. ITMS-90626: Invalid Siri Support - No example phrase was provided for INStartAudioCallIntent in the 'en' language. No entiendo tengo los intent de examples en ingles NSExtension App Intent Vocabulary Property List Intent Phrases Intent Name INStartAudioCallIntent Intent Examples Start a voice call with [contact name]. Call [contact name] using audio. Intent Name INSearchCallHistoryIntent Intent Examples Show me calls with [contact name]. Find calls from [contact name]. Pero sigo obteniendo el mismo error, aca vez que lanzo una TestFlight. De antemano les agradezco.
0
0
815
Sep ’23
Reply to ITMS-90338: Non-public API usage _CMTimebaseCreateWithMasterClock
I am having the same issue. I am not using MSAnalytics anywhere that I know of. Please advice on what to do next. ITMS-90338: Non-public API usage - The app contains or inherits from non-public classes in XXX.MobileApp.iOS: MSAnalytics . If method names in your source code match the private Apple APIs listed above, altering your method names will help prevent this app from being flagged in future submissions. In addition, note that one or more of the above APIs may be located in a static library that was included with your app. If so, they must be removed. For further information, visit the Technical Support Information at http://developer.apple.com/support/technical/
Aug ’23
TestFlight users can't download app "your request couldn't be completed"
Hi, my app was recently rejected by the App Store due to Invalid Provisioning Profile - the email contained this (and many, many more errors): ITMS-90161: Invalid Provisioning Profile - The provisioning profile included in the bundle uk.ac.gla.timetable [UofG Life] is invalid. [Expired profile.] For more information, visit the iOS Developer Portal. ITMS-90443: Invalid Provisioning Profile - The provisioning profile included in the bundle UofG Life [Payload/UofG Life.app] is invalid. [Expired code-signing certificate.] For more information, visit the iOS Developer Portal. I went to the Developer Portal, went to Certificates/Identities/Profiles and saw the one for our app was marked 'Expired'. I went in to Edit it and renewed it there, at which point I could Download the profile. I think I found advice to double-click it and it would fix the issue in Xcode. I was able to resubmit the app and Apple App Store accepted it so I thought the problem was fixed. However, now none of the testers are ab
1
0
2.3k
Aug ’23
Reply to Build Uploading Issue
Hello Sir, i m getting this issue with my submission ITMS-90809: Deprecated API Usage - New apps that use UIWebView are no longer accepted. Instead, use WKWebView for improved security and reliability.. i am not using UIWebView anywhere in my code. i am stuck on that from last two weeks. Although i am using following libraries. Please correct me if anyone of these library using webview. pod 'MaterialComponents/TextControls+OutlinedTextAreasTheming' pod 'MaterialComponents/TextControls+OutlinedTextFieldsTheming' pod 'MaterialComponents/TextControls+OutlinedTextAreas' pod 'MaterialComponents/TextControls+OutlinedTextFields' pod 'SwiftyJSON', :inhibit_warnings => true pod 'SwiftMessages', :inhibit_warnings => true pod 'FacebookLogin' pod 'GoogleSignIn' , '> 5.0' pod 'FirebaseCore' pod 'FirebaseAuth' pod 'SkeletonView' pod 'Cosmos', :inhibit_warnings => true pod 'IQKeyboardManager', :inhibit_warnings => true pod 'SwiftyCam' pod 'RSKImageCropper' pod 'DropDown' pod 'Socket.IO-Client-Swift',
Topic: App & System Services SubTopic: Core OS Tags:
Aug ’23
Build Uploading Issue
Hello Sir, i m getting this issue with my submission ITMS-90809: Deprecated API Usage - New apps that use UIWebView are no longer accepted. Instead, use WKWebView for improved security and reliability.. i am not using UIWebView anywhere in my code. i am stuck on that from last two weeks. App name: CyberMart IN Apple ID of the app: 1660228621
2
0
366
Aug ’23
All attempts to upload .ipa via iTMSTransporter failing with error in validateAssets method (1272)
We publish many apps using our CI/CD system that makes use of the App Store Connect API and iTMSTransporter. Since around 9:00am on 19 Oct 2023 (Melbourne/Australia time UTC+10), all our attempts to upload our .ipa files using iTMSTransporter began failing. The specific command line invocation is: /usr/local/itms/bin/iTMSTransporter -m upload -v eXtreme -f /path/to/Bundle.itmsp -jwt {jwt-here} The error is occurring in the midst of the upload with the error message: Apple's web service operation return value: [2023-10-20 09:35:09 AEDT] DBG-X: parameter Errors = [An error occurred while trying to call the requested method validateAssets. (1272)] [2023-10-20 09:35:09 AEDT] DBG-X: parameter RestartClient = false [2023-10-20 09:35:09 AEDT] DBG-X: parameter ErrorCode = 1272 [2023-10-20 09:35:09 AEDT] DBG-X: parameter ErrorMessage = An error occurred while trying to call the requested method validateAssets. (1272) [2023-10-20 09:35:09 AEDT] DBG-X: parameter Success = false [2023-10-20 09:35:09 AEDT]
Replies
2
Boosts
0
Views
895
Activity
Oct ’23
Reply to iOS In-House Enterprise app not installing
I faced a similar issue with the iOS In-House app not installing using the OTA method. Here’s how I resolved it after burning precious hours of my life ;-): Ensure the Dropbox links are modified to force downloads. Change the dl=0 to dl=1 in the links. E.g., https://www.dropbox.com/scl/fi/.../YOUR_APP.ipa?rlkey=...&dl=1 Ensure that the second image in your manifest.plist is precisely 1024x1024 pixels. The link to your manifest.plist in the itms-services URL must be URL encoded. E.g., itms-services://?action=download-manifest&url=https%3A%2F%2Fwww.dropbox.com%2Fscl%2Ffi%2F...%2Fmanifest.plist%3Frlkey%3D...%26dl%3D1 After these adjustments, I created a QR code for the link. Scanning the QR code with the camera app successfully installed the app on registered devices (UDID) using Ad Hoc distribution.
Replies
Boosts
Views
Activity
Oct ’23
Cannot fix ITMS-90738 and ITMS-90683 issues
Hello, I need help because I have not succeeded to fix the following issues: ITMS-90738: Invalid purpose string value - The “NSLocationAlwaysAndWhenInUseUsageDescription” value for the NSLocationAlwaysAndWhenInUseUsageDescription key isn’t allowed in “SuperNewsV2UIKit.app”. Your app’s code references one or more APIs that access sensitive user data, or the app has one or more entitlements that permit such access. The Info.plist file for the “SuperNewsV2UIKit.app” bundle should contain a NSLocationAlwaysAndWhenInUseUsageDescription key with a user-facing purpose string explaining clearly and completely why your app needs the data. For details, visit: https://developer.apple.com/documentation/uikit/protecting_the_user_s_privacy/requesting_access_to_protected_resources. ITMS-90683: Missing purpose string in Info.plist - Your app’s code references one or more APIs that access sensitive user data, or the app has one or more entitlements that permit such access. The Info.plist file for the “SuperN
Replies
2
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0
Views
1.9k
Activity
Oct ’23
ITMS-90876: Missing entitlement
Since this app contains an App Clip, the com.apple.developer.associated-appclip-app-identifiers entitlement should be present and include the value of the App Clip's application identifier. Please add this entitlement, then resubmit. Added then also still I am getting the warning from TestFlight ? Please help to resolve the particular issue
Replies
0
Boosts
0
Views
659
Activity
Oct ’23
ITMS-90176: Unrecognized Locale
Our application should support locales for Albanian and Albanian(Kosovo). Xcode creates sq.lproj and sq-XK.lproj folders accordingly Everything works fine in xcode, but if we upload to appstore we always see this warning. I tried specifying other names for sq-XK to match https://developer.apple.com/library/archive/documentation/MacOSX/Conceptual/BPInternational/LanguageandLocaleIDs/LanguageandLocaleIDs.html aln, sq-RS, sq-KV, sq-KS, sq-Latn-XQ. The varning was always present. Is there any way to get rid of it? WARNING ITMS-90176: Unrecognized Locale - The locale used in localization directories at (Payload/{AppName}.app/base.lproj) are invalid. iTunes supports BCP47 but not the UN M.49 specification. Refer to the Language and Locale Designations guide for more information on naming your language-specific directories.
Replies
5
Boosts
0
Views
1.7k
Activity
Sep ’23
Reply to ITMS-90338: Non-public API usage automatic refuse
Hi we have similar issue with our VisionOS build using Unity, and XCode 15 beta 8 App Store Connect Dear Developer, We identified one or more issues with a recent delivery for your app, Skatrix Vision demo 0.1 (6). Please correct the following issues, then upload again. ITMS-90338: Non-public API usage - The app references non-public symbols in Frameworks/UnityFramework.framework/UnityFramework: _ar_skeleton_get_skeleton_root_transform_for_joint. If method names in your source code match the private Apple APIs listed above, altering your method names will help prevent this app from being flagged in future submissions. In addition, note that one or more of the above APIs may be located in a static library that was included with your app. If so, they must be removed. we can't remove this code because it's inside Unity package and it's needed to build the app, please let us know how can we fix that
Replies
Boosts
Views
Activity
Sep ’23
ITMS-90338: Non-public API usage
We have developed the iOS App using .NET MAUI, when we try to upload it to store, the binary is getting rejected with the following error, kindly suggest a solution for this. TMS-90338: Non-public API usage - The app references non-public symbols in : _ubrk_openRules, _ucal_add, _ucal_close, _ucal_get, _ucal_getAttribute, _ucal_getKeywordValuesForLocale, _ucal_getNow, _ucal_getTimeZoneDisplayName, _ucal_getTimeZoneIDForWindowsID, _ucal_getWindowsTimeZoneID, _ucal_open, _ucal_openTimeZoneIDEnumeration, _ucal_set, _ucal_setMillis, _ucol_close, _ucol_closeElements, _ucol_getOffset, _ucol_getRules, _ucol_getSortKey, _ucol_getStrength, _ucol_getVersion, _ucol_next, _ucol_open, _ucol_openElements, _ucol_openRules, _ucol_previous, _ucol_safeClone, _ucol_setAttribute, _ucol_setVariableTop, _ucol_strcoll, _ucurr_forLocale, _ucurr_getName, _udat_close, _udat_countSymbols, _udat_format, _udat_getSymbols, _udat_open, _udat_setCalendar, _udat_toPattern, _udata_setCommonData, _udatpg_close, _udatpg_getBestPattern,
Replies
0
Boosts
0
Views
357
Activity
Sep ’23
Vision Pro + Device Capabilities warning, how to silence?
Now receiving the following warning in Xcode when uploading app, and corresponding email. The app is unlikely to be released for Vision Pro. Is there any flag I've missed that can be added to the app to silence this (blacklist the device type), bearing in mind this app is not compiled with the Xcode Beta that supports Vision Pro. Failing that, can anyone suggest who to reach out to at Apple to request a solution? I realise this is only a warning, but it's an unwanted distraction. Dear Developer, We identified one or more issues with a recent delivery for your app, Cape Physio 0.52 (7). Your delivery was successful, but you may wish to correct the following issues in your next delivery: ITMS-90984: Apple Vision Pro support issue - The app contains the following UIRequiredDeviceCapabilities values, which aren’t supported on Apple Vision Pro. [accelerometer, gyroscope] After you’ve corrected the issues, you can upload a new binary to App Store Connect. Best regards, The App Store Team
Replies
4
Boosts
0
Views
6.5k
Activity
Sep ’23
ITMS-90626: Invalid Siri Support - No se ha proporcionado ninguna frase de ejemplo para INSearchCallHistoryIntent en el idioma 'en'.
Buenas a todos Recibo estos errores al implementar Siri ITMS-90626: Invalid Siri Support - No se ha proporcionado ninguna frase de ejemplo para INSearchCallHistoryIntent en el idioma 'en'. ITMS-90626: Invalid Siri Support - No example phrase was provided for INStartAudioCallIntent in the 'en' language. No entiendo tengo los intent de examples en ingles NSExtension App Intent Vocabulary Property List Intent Phrases Intent Name INStartAudioCallIntent Intent Examples Start a voice call with [contact name]. Call [contact name] using audio. Intent Name INSearchCallHistoryIntent Intent Examples Show me calls with [contact name]. Find calls from [contact name]. Pero sigo obteniendo el mismo error, aca vez que lanzo una TestFlight. De antemano les agradezco.
Replies
0
Boosts
0
Views
815
Activity
Sep ’23
Reply to ITMS-90338: Non-public API usage _CMTimebaseCreateWithMasterClock
I am having the same issue. I am not using MSAnalytics anywhere that I know of. Please advice on what to do next. ITMS-90338: Non-public API usage - The app contains or inherits from non-public classes in XXX.MobileApp.iOS: MSAnalytics . If method names in your source code match the private Apple APIs listed above, altering your method names will help prevent this app from being flagged in future submissions. In addition, note that one or more of the above APIs may be located in a static library that was included with your app. If so, they must be removed. For further information, visit the Technical Support Information at http://developer.apple.com/support/technical/
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Views
Activity
Aug ’23
ios 17 "itms-services://?action=download-manifest..." don't open plist
if UIApplication.shared.canOpenURL(URL(string: itms-services://?action=download-manifest&url=http://....plist)!) { UIApplication.shared.open(URL(string: url)!, options:[:], completionHandler: { (success : Bool) in }) } in ios 17 this is not good
Replies
0
Boosts
0
Views
1.3k
Activity
Aug ’23
TestFlight users can't download app "your request couldn't be completed"
Hi, my app was recently rejected by the App Store due to Invalid Provisioning Profile - the email contained this (and many, many more errors): ITMS-90161: Invalid Provisioning Profile - The provisioning profile included in the bundle uk.ac.gla.timetable [UofG Life] is invalid. [Expired profile.] For more information, visit the iOS Developer Portal. ITMS-90443: Invalid Provisioning Profile - The provisioning profile included in the bundle UofG Life [Payload/UofG Life.app] is invalid. [Expired code-signing certificate.] For more information, visit the iOS Developer Portal. I went to the Developer Portal, went to Certificates/Identities/Profiles and saw the one for our app was marked 'Expired'. I went in to Edit it and renewed it there, at which point I could Download the profile. I think I found advice to double-click it and it would fix the issue in Xcode. I was able to resubmit the app and Apple App Store accepted it so I thought the problem was fixed. However, now none of the testers are ab
Replies
1
Boosts
0
Views
2.3k
Activity
Aug ’23
Reply to Build Uploading Issue
Hello Sir, i m getting this issue with my submission ITMS-90809: Deprecated API Usage - New apps that use UIWebView are no longer accepted. Instead, use WKWebView for improved security and reliability.. i am not using UIWebView anywhere in my code. i am stuck on that from last two weeks. Although i am using following libraries. Please correct me if anyone of these library using webview. pod 'MaterialComponents/TextControls+OutlinedTextAreasTheming' pod 'MaterialComponents/TextControls+OutlinedTextFieldsTheming' pod 'MaterialComponents/TextControls+OutlinedTextAreas' pod 'MaterialComponents/TextControls+OutlinedTextFields' pod 'SwiftyJSON', :inhibit_warnings => true pod 'SwiftMessages', :inhibit_warnings => true pod 'FacebookLogin' pod 'GoogleSignIn' , '> 5.0' pod 'FirebaseCore' pod 'FirebaseAuth' pod 'SkeletonView' pod 'Cosmos', :inhibit_warnings => true pod 'IQKeyboardManager', :inhibit_warnings => true pod 'SwiftyCam' pod 'RSKImageCropper' pod 'DropDown' pod 'Socket.IO-Client-Swift',
Topic: App & System Services SubTopic: Core OS Tags:
Replies
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Activity
Aug ’23
Build Uploading Issue
Hello Sir, i m getting this issue with my submission ITMS-90809: Deprecated API Usage - New apps that use UIWebView are no longer accepted. Instead, use WKWebView for improved security and reliability.. i am not using UIWebView anywhere in my code. i am stuck on that from last two weeks. App name: CyberMart IN Apple ID of the app: 1660228621
Replies
2
Boosts
0
Views
366
Activity
Aug ’23
how do you get a url that lists all your apps in the App Store?
How does one get a URL like this one, which lists all the apps from this developer? itms-apps://apps.apple.com/developer/id328077650 What is that ID number? It is not the same as the Team ID. Is that something you have to make, or do all developers have that number?
Replies
1
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0
Views
716
Activity
Aug ’23