Search results for

5.1.1

400 results found

Post

Replies

Boosts

Views

Activity

Reply to Apple rejected because I’m an individual, new rule?
This is the entire reply: Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage We continue to find in our review that your app does not meet all of our requirements for apps that offer highly regulated services or handle sensitive user data. Specifically: The account that submits the app must be enrolled in the Apple Developer Program as an organization, and not as an individual. The guideline 5.1.1(ix) requirements give App Store users confidence that apps operating in highly regulated fields or that require sensitive user information are qualified to provide these services and will responsibly manage their data.
Oct ’22
Reply to 5.1.1 account deletion issue: what is a highly regulated industry?
After 2 months, I was able to get an answer on what Apple considers to be a highly regulated industry. It turns out the examples listed in 5.1.1(ix) - highly regulated fields (such as banking and financial services, healthcare, gambling, legal cannabis use, and air travel) - are the ONLY industries that Apple considers to be highly regulated. Apple does not consider commercial fishing to be a highly regulated industry. This is extremely misleading. I submitted feedback requesting this be clarified in 5.1.1(ix) of the App Store Review Guidelines. If you experienced a similar issue, I suggest you do the same here: https://developer.apple.com/contact/app-store/ and select 'suggest a guideline change'.
Oct ’22
Reply to Deletion for accounts with insurance contract.
I am not part of the App Review team, but the only accepted way to use a customer service flow (like contacting the user support desk) for account deletion is if your app is used in a highly regulated industry. I was told by App Review that the fields given as examples in App Store Review Guideline 5.1.1(ix) - highly regulated fields (such as banking and financial services, healthcare, gambling, legal cannabis use, and air travel) - are the only fields that Apple considers to be highly regulated. As long as Apple considers insurance to be a financial service, I would think that your plans for account deletion would be acceptable. I'd email Apple directly to confirm just in case.
Oct ’22
Why was my post removed?
Hi, I had a post on here regarding App Store Review Guidelines 5.1.1(ix) and if anyone knew what Apple considers a highly-regulated industry to be (only examples are listed in the guideline). My post was removed for some reason. I didn't receive a notification or email saying why. It just says I haven't made any posts yet, which isn't true. There's no identical question/answer on the forums already. I do believe the post was helpful, as it took me a while to get an answer from App Review. I shared the answer I received from them - that the examples listed in 5.1.1(ix) are the only industries Apple considers to be highly regulated - to save other developers the trouble. Did I use the forums incorrectly? Is this a forums bug? Thanks
8
0
1.1k
Nov ’22
Apple rejects ios build - Regarding Guideline 5.1.1
Regarding Guideline 5.1.1, your app requires users to register with personal information that is not directly relevant to your app’s core functionality. Specifically, the following fields or actions are required but do not appear to be directly relevant to your app’s core functionality: Address Zip code To resolve this issue, it would be appropriate to make these fields optional. We look forward to reviewing your resubmitted app. We cannot make these fields optional as these fields are mandatory for the core functionality of our app. Address and zipcodes are necessary for us to get at the time of registration as we have securities running for our app which takes into consideration of zipcode and the address which lets us restrict fraud users from joining at the time of registration.
1
0
733
Nov ’22
Apple Release Issues
I submitted my app for review for the third time and it was rejected for the third time. This is cited as the reason for rejection. But I don't want to disable user login because I'm sure this will cause some security problems. How can I overcome this problem. Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage We noticed that your app requires users to register or log in to access features that are not account based. Apps may not require users to enter personal information to function, except when directly relevant to the core functionality of the app or required by law. For example, an e-commerce app should let users browse store offerings and other features that are not account based before being asked to register, or a restaurant app should allow users to explore the menu before placing an order. Registration must then only be required for account-specific features, such as saving items for future reference or placing an order. Next Steps To resolve this issue, please revise your app
1
0
838
Dec ’22
Reply to 1 month under review
update ok this took a while so after the last review i had to fix these issues, so it is back up currently waiting for review Guideline 2.3.3 - Performance - Accurate Metadata Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage Guideline 5.1.2 - Legal - Privacy - Data Use and Sharing some privacy and location issues app id 1665868224
Jan ’23
Clarification on Apple Guideline 5.1.1(v)
Hello, I recently was rejected for the following reason: However, your app does not comply with: Legal 5.1.1 We noticed that your app requires users to register with personal information to access the app’s content and purchase in-app purchase products that are not account based. Apps cannot require user registration prior to allowing access to app content and features that are not associated specifically to the user. User registration that requires the sharing of personal information must be optional or tied to account-specific functionality. To resolve this issue, please revise your app to not require users to register before purchasing in-app purchase products that are not account based. You may explain to the user that registering will enable them to access the purchased content from any of their iOS devices and provide them a way to register at any time, if they wish to later extend access to additional devices. Resources See guideline 5.1.1(v) - Account Sign-In to learn more about our
3
0
5.2k
Feb ’23
App Store rejected my app 5.1.1 Guidelines, However live apps has similar case.
Hello Everyone I have uploaded an app to the app store which offers medical information to medical professionals, similar business models are live on the app store. but my app got rejected and this is the reason Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage We found in our review that your app does not meet all of our requirements for apps that offer highly regulated services or handle sensitive user data. Specifically: The account that submits the app must be enrolled in the Apple Developer Program as an organization, and not as an individual. The guideline 5.1.1(ix) requirements give App Store users confidence that apps operating in highly regulated fields or that require sensitive user information are qualified to provide these services and will responsibly manage their data. Like I said there are individual developers with live app that offer the same information, I have added my sources of information inside the app, and put 4-5 disclaimers in the app and in the descri
1
0
2.7k
Mar ’23
Submission Rejected-5.1.1
Hi All, My team and I have submitted our app to app store and it has been rejected about 5 times, They were asking to show relationship with 3rd party product we are selling on the app, In this case an Insurance. We have provided evidence and proof of relationship and also with the license given to operate along side the terms of agreement with the app, but our app still go rejected. Is there something i may be doing wrong?. Please I need help with this as soon as possible, We need to ship updates to our customers.
1
0
511
Apr ’23
Building a game in Unreal Engine 5 then uploading .ipa in Transfer to then see the build dissapears.
I've been working for several days to prepare my app for beta testing and to get reviewed by Apple. However, I've encountered a persistent issue. When attempting to transfer my app through the Transfer App, the app icon does not appear, and even when it does transfer, it only appears to load briefly on the App Store Connect site before disappearing. Furthermore, when attempting to upload the same build again, I receive a message indicating that I have already uploaded that build. I am feeling frustrated and unsure how to proceed. Can you please provide some guidance? Thank you. MacBook Pro Apple M2 Pro Ventura 13.2.1 Unreal Engine 5.1.1
0
0
1.2k
Apr ’23
App Store Review Guideline: Section 5.1.1 (iv) SFSafariViewController
SafariViewController must be used to visibly present information to users; the controller may not be hidden or obscured by other views or layers. I am not clear on what this is addressing. If an app has a link to the company's FAQ page on its website, is this page required to show up in the SFViewController? What if it showed up on the Safari web browser instead?
0
0
761
May ’23
Handling Tokens in Sign in with Apple and Apple Review Policies
We are currently developing a new iOS application, and we plan to use Sign in with Apple for user authentication. We have a few questions related to this. We understand that Sign in with Apple is compliant with OpenID Connect. However, in our service, the use cases for access_token and refresh_token are limited. Therefore, even if we do not use these tokens, is there a possibility that we will receive a rejection in the Apple Store Review process? Specifically, we are thinking of saving the user's identifier, which can be obtained at the time of authentication, on our server and using it to identify the user. ASAuthorizationAppleIDCredential According to Apple's guidelines (5.1.1 Data Collection and Storage), we need to invalidate the user's tokens when the account is deleted. Does this requirement apply even if the token has already expired? App Store Review Guidelines 5.1.1 Revoke tokens Thank you in advance for your help!
0
0
650
Jun ’23
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage(purchase in-app)
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage We noticed that your app requires users to register with personal information to purchase in-app purchase products that are not account based. Apps cannot require user registration prior to allowing access to app content and features that are not associated specifically to the user. User registration that requires the sharing of personal information must be optional or tied to account-specific functionality. Next Steps To resolve this issue, please revise your app to not require users to register before purchasing in-app purchase products that are not account based. You may explain to the user that registering will enable them to access the purchased content from any of their iOS devices and provide them a way to register at any time, if they wish to later extend access to additional devices. Please note that although App Store Review Guideline 3.1.2 requires an app to make subscription content available to all the iOS devices owned by a
0
0
850
Jun ’23
Reply to Jax-metal not recognising GPU
Hi, I just ran into this issue on an M1 14 MBP. I got it to install and run correctly. Instructions here. The key is for now it needs jaxlib 0.4.10 but jax 0.4.11. Jax seems to allow using a jaxlib that is one point version less, so this configuration works. The key instructions are below: # obtain JAX source code git clone https://github.com/google/jax.git --branch jaxlib-v0.4.10 --single-branch cd jax # build jaxlib from source, with capability to load plugin python build/build.py --bazel_options=--@xla//xla/python:enable_tpu=true # install jaxlib python -m pip install dist/*.whl You also need Bazel 5.1.1 to build jaxlib (it’ll give you instructions if it can’t find it) and Python 3.10 or it won’t install the jaxlib wheel. If you’re using Anaconda you’ll have to create an environment using 3.10 and not any other version. At this point it tells you to install Jax via pip, but don't do that or it will default to 0.4.10 which is the wrong version. Instead, download the zip for the source code for the
Topic: Machine Learning & AI SubTopic: General Tags:
Jun ’23