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5.1.1

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Private Email Relay Service always fails on specific cases
Hi, Our company integrated ‘Sign In With Apple’.To use private email relay service, we added our domain in WWDR Configure Sign in with Apple for Email Communication part.We just added one domain in ‘Domains and Subdomains’ and no email in ‘Email Addresses’, because our emails are using same domain.Our domain was successfully added, the status is green check with SPF.We do not use 3rd party email service. We only use Gmail.We successfully sent emails to 3 test users with 3 email addresses ( eg. help@company.com, contact@company.com etc ).However, replying to the email always fail on specific case.For example, replying from a@user.com to help@company.com (more precisely, help_at_company_com_userUniqueNumber_randomNumber@privaterelay.appleid.com) always fail with ‘550 5.1.1 Relay not allowed’ error.We waited about 5 days and tried again, but the result was same.All other cases work well.I think private email relay service missed syncing some cases.How can I solve this problem?
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353
Apr ’20
Detail of expectation of 'Delete Account Feature'
As per policy mention in Apple Store guideline in section 5.1.1 related to Data Collection and Storage, it is mentioned to have Delete functionality within app if account creation option is present. I am facing challenge for one of my enterprise app developed for the client, where account creation and sign in feature is present, but that login credentials are 'inter-link' to multiple other client's websites/tools/applications. In this case if user delete the app, it will unconditionally delete from all others too, without knowing that to user. Is there any way that we can get clarity on below points: If we implement with delete option only setting up a flag in app that user won't access with same ID login? Like a 'soft delete'? If user not creating account from app but still able to login with existing account with client ID, still delete feature would required? What are more expectation and details which Apple will going to check for Account Delete feature? Thanks in advance.
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430
Feb ’22
Can't send email to private relay addresses: 550 Relay not allowed
We're unable to send email to private relay address.The server we're sending from is also the MTA, the domain is verified (with a checkmark) in and we're using (correctly configured) DKIM, DMARC (set to reject unauthenticated mail), and SPF (set to reject mail that doesn't match), but we're still getting this error:550 5.1.1 Relay not allowed for <xxxxx@privaterelay.appleid.comWhat could be wrong?Our SPF record looks like this:v=spf1 a mx ip4:... ip4:... ip6:.../64 ip6:.../64 include:servers.mcsv.net include:_spf.google.com -all(again, the email is actually sent from the server matching 'a', not mailchimp or google)I'm also able to verify that all the headers look right: Return-Path, From, and the smtp from all match both the verified domain and I've added it as an individual email address, Authentication-Results says dkim=pass, spf=pass, and dmarc=pass (p=REJECT sp=REJECT dis=NONE), the d value in the DKIM signature matches the domain, in short, everything seems to be set up properly.
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4.3k
Dec ’19
IOS提交的APP,在注册账号时,是不允许收集身份证号等之类的信息吗?
我们提交的APP,始终无法通过审核; Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage Issue Description The app requires users to provide personal information that is not directly relevant to the app's core functionality. Apps should only require users to provide information that is necessary for the app to function. If information is useful for a non-essential feature, apps may request the information but make it optional. Examples of app concepts and inappropriate required information: A general shopping app that requires the user's marital status A rideshare app that requires the user's gender Next Steps Update the app to not require users to provide the following personal information: National ID number Age Gender Resources 是不允许在注册阶段收集身份证号吗?
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63
Jun ’25
Ipad pro only issue: app suddenly has corrupted memory
Hi,i'm wondering if anyone can help me with this issue.We have an app which support ios 5.1.1 to 9.2, is 64 bit, objective-c without arc, and has no problems, until we hit the ipad pro (currently running the simulator since we do not have an actual device).There i'm getting all kinds of bad acces exceptions (just on starting the app) . My current crash is on a name string which has been initialized and has not changed, which suddenly doesn't point to a proper valueAlso in the same collection i'm seeing proper strings with correct values and i'm seeing things like a strings which should have a predefined name suddenly pointing to stuff like: /System/Library/Frameworks/CoreTelephony.framework/CoreTelephony:CTRadioAccessTechnologyCDMAEVDORev0 and other unexplainable values.I can only come to the conclusion that the memory or pointer is corrupt. Which is really weird since nothing changed code wise (also the app runs fine on other simulators)has anybody else had this problem?does anybody have a fix?thank
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402
Nov ’15
App Rejection to User Login
Hi There, we have an app that provides music and podcasts that we are licensed to provide , we depend on users to be logged in for our personalisation and recommendation engine to profile correctly both across the mobile app and web experience We have not had any issues for the last 7 years until now, receiving the app review rejection below. We have replied with multiple explanations why we require user login as mandatory and have identical apps that do the same, however we are told that we can log a complaint against those dont comply , but they cannot indicate what is different to our app. The response is below, any suggestions would be greatly appreciated Hello, Thank you for your reply. Regarding 5.1.1 issue, your app requires users to register or log in to access features that are not account based. To resolve this issue, it would be appropriate to revise the app to let users freely access the app's features that are not account based. We are not able to provide feedback on app concepts or feat
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413
Jul ’24
Appropriate settings for a file in Xcode
Hi, ALL,I did successfully create a project for Cocoa Bundle for my C++ application in Xcode.However the project is using the SQLite library and so I add the SQLite sources into the project and compiled it.The compilation went thru fine, however when Xcode tried to compile the SQLite source code (.c file) it gsve a lot of warnings.I asked on the SQLite ML, and was told that the compilation should succeed and that I should set the file type inside the Xcode to be C and that I should get only very little number (like 2-3).I did that and re-compile, but that didn't get rid of the warnings.Is there something I'm missing? I did see that there is a C Language option in the Xcode Build Options tab in the project. And I guess I should change it. But will it get rid of all those warnings?Or maybe I need something else?I'm using Xcode 5.1.1 on OSX 10.8.Xcode is set for the file to be C - http://imgur.com/eWFzm9B.Warnings when compiling sqlite3.c code - http://imgur.com/H8CQBX9.Thank you.
Topic: UI Frameworks SubTopic: AppKit Tags:
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847
Jul ’16
Account Deletion Requirement in B2B apps
We'll be releasing a B2B app next year, this app will be used as part of the employees job. In guidelines section 5.1.1 (V) If your app doesn’t include significant account-based features, let people use it without a login. If your app supports account creation, you must also offer account deletion within the app. A user does not create an account through the app. An account is created for every employee by the client. A user will login via their employee id. This account is controlled by the client. Any and all data generated by the employee is owned by the client as its business data and data must be linked against whoever created (eg to pay commission to employees for the sales they made) So an account exists but the guidelines say If your app supports account creation, you must also offer account deletion within the app. Since a user cannot create an account themselves, the account deletion requirement isn't relevant here. Is my understanding of the guidelines correct? Or is there another section
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469
Sep ’23
Why is UIAppearance not being applied to UIAlertController in iOS 9?
My app supports back to iOS 5.1.1 so I use UIActionSheet and UIAlertView. These seem to translate to the new UIAlertController pretty well. However, the color of the buttons in these views are set using window.tintColor. This is a problem in my app since I use black toolbars with white text, but do NOT want white text on light grey. You'd think that iOS would be smart enough to not render text in unreadable colors.Anyway, the only work around in iOS 8 is to set the appearnace of text views. Here's what I do in the app delegate... [[UIView appearanceWhenContainedIn:[UIAlertController class], nil] setTintColor:[UIColor colorWithRed:0 green:(float)196/255 blue:(float)181/255 alpha:1]]; [[UILabel appearanceWhenContainedIn:[UIAlertController class], nil] setTextColor:[UIColor colorWithRed:0 green:(float)196/255 blue:(float)181/255 alpha:1]];However, this does NOTHING in iOS 9 beta. I've issued a bug report since there appears to be no way to change the color of this text from window.tintColor.Does anyone
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4.1k
Aug ’15
App rejected due to registration, I need help
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage We noticed that your app requires users to register with personal information to purchase non account-based in-app purchase products, which does not comply with the App Store Review Guidelines. Apps cannot require user registration prior to allowing access to app content and features that are not associated specifically to the user. Next Steps User registration that requires the sharing of personal information must be optional or tied to account-specific functionality. To resolve this issue, please make it clear to the user that registering will enable them to access the content from any of their iOS devices and provide them a way to register at any time, if they wish to later extend access to additional iOS devices. Please note that although guideline 3.1.2 of the App Store Review Guidelines requires an app to make subscription content available to all the iOS devices owned by a single user, it is not appropriate to force user registrat
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819
Aug ’21
Publicando App para Terceiros
Trabalho numa empresa que presta serviço implementando, mantendo e publicando sistemas para prefeituras. Fizemos agora um app para uma prefeitura mas na hora de publicar, a Apple está rejeitando pois diz que não podemos publicar em nome de outra empresa. No primeiro envio, rejeitaram com: Guideline 4.1 - Design - Copycats The app or its metadata appears to contain potentially misleading content. Specifically, the app includes content that resembles Sistema da Prefeitura without the necessary authorization. Next Steps Please demonstrate your relationship with any third-party brand owners represented in the app. Pegamos com a prefeitura um documento assinado digitalmente informando que somos os responsáveis pelos sistemas deles, autorizando tudo etc... Fizemos um novo envio para revisão. Porém, agora foi rejeitado com: Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage The app must be published under a seller and company name that is associated with the organization or company providing th
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590
Apr ’24
App Review Issues
Pls any idea or guide on how i can go about to resolve this, an app review feedback. Review Environment Submission ID: 43e31418-c37f-4b26-9bec-f88d749a70be Review date: November 27, 2025 Version reviewed: 1.0 Guideline 4.3(a) - Design - Spam This app duplicates the content and functionality of other apps on the App Store, which is considered a form of spam. Specifically, this app appears to be identical to apps already submitted to the App Store from other developers. Apps that duplicate content or functionality create clutter, diminish the overall experience for the end user, and reduce the ability of developers to market their apps. Next Steps It would be appropriate to revise your app to provide a unique experience or submit a new app that does not duplicate the content and functionality of other apps on the App Store. Resources Some factors that contribute to a spam rejection may include: Submitting an app with the same source code or assets as other apps already submitted to the App Store Creating and su
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Dec ’25
News aggregated app getting rejected due to Covid articles
I have news app for a newspaper in Alaska. The app does not collect any information from the users. However, the app has been rejected by Apple to the following: Regarding the 5.1.1 issue, we found in our review that your app provides services or requires sensitive user information related to the COVID-19 pandemic. Since the COVID-19 pandemic is a public health crisis, services and information related to it are considered to be part of the healthcare industry. In addition, the seller and company names associated with your app are not from a recognized institution, such as a governmental entity, hospital, insurance company, non-governmental organization, or university. I appealed the rejection stating that the news articles, are just that ... articles about COVID related to the newspaper's community. The articles are just plain information. No user data is collected, and none of the articles are opinion pieces ... The are just number of cases reported in the community, etc. The appeal was rejected wit
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1.1k
Feb ’21
App rejected due to incorrect purpose sting
Hello everyone, i'm having trouble to upload my app to Appstore, mainly because of the purpose string to enable camera and gallery access. My app is in Spanish, so my purpose string are this (translated to english):allow this application to use your camera?allow this application to see you photo gallery?The user is requested to use the camera and gallery in 2 different screens, one is a chat and the other is to upload a payment receipt. I can't specify a purpose string for one thing or the other without confusing the app user.Appstore tech guys keep rejecting it, so can you please tell me what shoud i use? i will do the translation no problem.This is the reported problem:Guideline 5.1.1 - Legal - Privacy - Data Collection and StorageWe further continued to notice that your app requests the user’s consent to access their camera and photos but does not clarify the use of the camera and photos in the applicable purpose string.Specifically, your camera and photos purpose strings do not provide specific e
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7.0k
Jun ’20
Screen Time API: Does syncing aggregated daily usage (minutes) to our server—after explicit opt-in—violate App Store Review Guidelines?
Hi there. I’m building a digital-well-being app for iOS 17.x that relies on the Screen Time API (FamilyControls / DeviceActivity.framework). Before we implement the server side, we’d like to confirm that the architecture below complies with current App Store Review Guidelines. Planned flow FamilyActivityPicker User selects an app set. we receive only opaque ApplicationTokens, no bundle IDs. DeviceActivityMonitorExtension Whenever usage of any selected app crosses a threshold, we increment a running daily total (integer minutes) stored in UserDefaults for our App Group. Server sync If the user completes a two-step opt-in (Settings toggle + confirmation dialog), we would POST only the aggregated daily total—never bundle IDs or app names—over HTTPS to our server, enabling cross-device dashboards and weekly reports. MonitorExtension currently allows URLSession / HTTPS; DeviceActivityReportExtension does not, per Apple’s sandbox docs. Users can disable sync or request deletion of their server data at any time. Que
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Jul ’25