Account Locked

Why does it take 24 to 72 hours after registering a device on Apple Developer Account before it can be used for development and ad hoc distribution? Is there a way to update and process this information immediately?

We distribute apps that offer auto-renewing subscriptions. In order to test a new service, we would like to create a new subscription group and subscription product (hereinafter referred to as “test subscription”) for this app. If the “In-app purchase statuses” of the test subscription is “Ready to Submit” is the following behavior correct? ・General end users cannot purchase the test subscription. ・Users with SANDBOX Apple accounts can purchase the test subscription.

Hello! I recently transferred ownership of an old game (hasn't been updated for 6+ years) to my developer account. Since then, I’ve been working on a sequel to the original, but with significant changes. This new title: Is fully redesigned into a a new gameplay experience, metagame systems, progression Has a revamped UI and UX Uses some shared code and assets from the original game that are the underlying game mechanics (previous game was endless in each run, this game has hundreds of levels on top of a new roguelike system with hundreds of unlocks) My question is: If I launch this as a new app as a sequel while keeping the original live on the App Store, will there be any potential conflicts from a platform or policy standpoint — especially considering the shared backend, assets, and art? I want to be sure I’m not violating any platform rules related to duplicate or derivative apps, especially since both would be live simultaneously and serve different gameplay purposes. Any insight from Apple staff

Hi, Ever since upgrading to Version 26.0 beta 5 (17A5295f) Xcode constantly locks up with the Beach Ball of Death icon. I can't even work on any apps/projects. Anyone else having issues? Dan Uff

I know you guys probably dont care or what to help with this but I got taken down in the support communities because I simply run a beta version (didn’t even discuss it) but here we go **My MacBook Air has multiple accounts and the other users & shared category takes up 100+ gb. When I sign into one of the accounts, that 100+ gb gets moved to System Data. When I look in finder, the user only seems to take up 12 gb, though. I’ve shown hidden items and looked through the library, but it’s not showing anything that’s taking up that much space! **

I am responsible for the mobile app and thus also of the apple developer and app store connect accounts of a company. An external freelancer developed a software package for us which we aim to offer for installation and use on macOS systems of our customers; distributed exclusively outside of the Apple App Store. The software package has nothing to do with the mobile app. MacOS' Gatekeeper currently warns or even prevents our customers regarding the installation of the package on their device; pretty much as described here: https://developer.apple.com/developer-id/. According to a previous talk with Apple's Support, the software package (.app) the Freelancer developed must be signed with one of our own certificates. As we cannot grant selective app store connect access to third persons (only for the concerned certificates), we prefer to not provide access to our entire apple developer account to the freelancer, for the sole reason of the certificate & signing process. According to previo

When I try to sign in Managed Apple ID in supervised device there appears a prompt stating that Apple ID is a work account.This account must be signed in as a work account on this device.When I click continue it takes to VPN and device management tab where MDM profile already exists. Note:The managed Apple ID has a ICloud subscription for it. When I remove the subscription for the Apple ID and try to sign in, it works. Kindly help on this or advise on any additional steps required to enable sign in for managed Apple ID in this scenario

Hi, I want to consult about this: This is regarding [Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage] My client is asking if we can remove the new account registration through the iOS App, so we won't need to ask for mobile and birthdate. For iOS App users, new users will register through the website (or through a non-Apple related app). After registering through the website, they can access the iOS App using the credentials created through another method. Will that be a problem with Apple policies? My client said they need the Mobile number and birthdate for verification. Thanks in advance for the help and guidance. Best regards, Sophia

I am experiencing catastrophic data loss affecting years of documents after a routine iPhone-to-iPhone iCloud synchronization. Standard Apple Support has been unable to resolve this issue, and I urgently need engineering-level assistance. INCIDENT SUMMARY: Date: August 9, 2025 Action: Synced iCloud from iPhone 16 to iPhone 12 mini Result: ALL files in iCloud Drive on Mac disappeared Data lost: Multiple years of documents including critical PDF files Support Case #: 102658156364 TECHNICAL DETAILS: Mac: MacBook Pro running macOS Sonoma 14.6.1 Source: iPhone 16 Destination: iPhone 12 mini iCloud account: info@birth2death. com WHAT HAPPENED: Had fully populated iCloud Drive on Mac and iPhone 16 Signed into iCloud on iPhone 12 mini to sync data After sync completion, Mac's iCloud Drive became completely empty Desktop and Documents folders show in structure but contain no files iCloud.com shows empty folders Recently Deleted in iCloud.com is also empty ATTEMPTED RECOVERY: Checked ~/Library/Mobile Documents