Search results | Apple Developer Forums

Publish Whitelabel Apps from Client's Accounts

Hi, I want to publish White Label apps for my clients. Recently I have submitted multiple white label apps from my clients' developer accounts but I got rejection for all the app with the following reason: Guideline 4.3(a) - Design - Spam We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences. Submitting similar or repackaged apps is a form of spam that creates clutter and makes it difficult for users to discover new apps. Currently the apps have only a different like Logo, name and some internal conditions. Please suggest me what should I do for this issue. I will thankful to you. Kind Regards.

App Store Distribution & Marketing App Review

1

0

506

Jul ’24

As a Chinese person, I feel that I have been discriminated against by Apple's review process.

We have developed an app called FastUP, which has been constantly reminding us of 4.3(a). We have uploaded the original evidence of the developed code and UI design drafts, but it still keeps giving us this problem. There will be no manual response and no consideration of our explanations. It always just reacts mechanically. This is a repetitive application. Could you please explain how to apply it repeatedly when our code is original and the UI is also original? Is it possible that there can only be one tool-type app in the AppStore? ？ Every time during the process of applying for the phone communication, we were told there was no problem, but they still gave us incorrect information and kept deceiving us. Is this not discrimination against us just because we applied for the Chinese voice phone service?

App Store Distribution & Marketing App Review App Review

3

0

227

Jul ’25

CLKComplicationDescriptor identifier for very old complications

I'm in the process of updating an app that uses complications that originally had a deployment target of watchOS 4.3. These complications used CLKComplicationSupportedFamilies defined in Info.plist. There are no CLKComplicationDescriptors in use. Updated complications that use a new CLKComplicationDescriptor.identifier display correctly in the complication picker, but the original complication that's using CLKDefaultComplicationIdentifier displays -- or --- depending on placement. This happens whether you are using a ComplicationController instance or WidgetKit. Using CLKDefaultComplicationIdentifier as the identifier when creating the CLKComplicationDescriptor doesn't work: the complication doesn't appear in the picker. My question is there a way to upgrade an older complication configured by the customer to a new complication identifier? I'm not using WidgetKit for this project so a widgetMigrator isn't an option. -ch

App & System Services General Watch Complications ClockKit

0

1.3k

Nov ’22

App description / country

Hi,My following question contains two parts: My source code organization & the countries description with my issue.1. Source code organizationI am actually working on an application for eleven countries. All these countries have the same source code but not the same functionalities. Indeed, some features are only available for some countries (feature flag).2. Countries description on iTunes ConnectOn iTunes Connect and for an app version, some countries aren't available (example: Poland). What're the best practices to describe a functionality in its own language and that'is only available for this country(feature flag)? I would like to conserve one source code and one app on the app store without making different apps (1 per country) in order to avoid the section 4.3 (Spam) from the reviews guidelines.Thank you in advance.

App Store Distribution & Marketing App Review App Review

0

395

Mar ’18

Rejected for Guideline 4.3a - Spam

Hello, I posted this on one of the other forums, but I think it fits better here. One of our apps has been rejected under Guideline 4.3 for spam. Our studio has been on the App Store for 10+ years and this particular app has been available for over two years without previous issue. We have submitted a couple responses to the original rejection outlining why we think our app is unique and not spam and unfortunately we have been rejected. I have also submitted an appeal and requested a phone call. This is compounded by a live issue happening in our app right now that requires a build to unblock. I added that to our review notes for submission but was rejected. We believe we have been flagged as spam in error and would like to release builds to our active players ASAP to get them unblocked and provide further value to them. Beyond submitting an appeal and requesting a call is there anything else I can do?

App Store Distribution & Marketing App Review App Review

1

0

299

Jan ’25

Apple review team violates policy

According to Apple's new policy ( https://developer.apple.com/news/?id=84w3e5bm ) - bug fixes will no longer be delayed over guideline violations except for those related to legal issues. You’ll instead be able to address guideline violations in your next submission.. In 2019 updates to my apps were rejected due to apple Guidelines (note - not safety, not legal - guidelines) violation 4.3 - smap (I have only few of them and they are NOT reskins - they do share similar functionality, though not the same, and different graphics - they are similar only in a way any match 3 is similar to each other). A week ago I wanted to publish and update (SDK update and bugfixed, not gameplay or etc) again, and was still rejected - though obviously it should be allowed. Correct me if I am wrong or misunderstood the sentence from the top of my post. Otherwise whom do I contact to change my reviewer for the one that follows rules? Thank you

App Store Distribution & Marketing General App Review App Store

0

226

Nov ’20

I just received a similar note

I just received a similar note for my updated and new apps is rejected from Apple for many of our apps, although they were not in review.Guideline 4.3 - Design We noticed that your app provides the same feature set as many of the other apps you've submitted to the App Store;i Recieved the same note on my all apps that is rejected, what are the main reason to rejection my all app verion from itunes developer account, please give me brief detail about rejected reason, and tell me how to take an action for all app in review and live on account, i am very confused about this matter. so please request to you kindly focus on my apps rejected reason issue and give me proper guidelines to solve and update the next verion of these apps. thanks.developer account links, while my all rejected with the different obejects, toipc and concept.https://itunes.apple.com/us/developer/saurabh-gupta/id976015972rejected apps ids:12581071251266592533124883962312672935761198916667127552218512650539431278920151

App Store Distribution & Marketing App Review App Review

2

0

583

Sep ’17

Why My App Got Rejected?

I got this below rejection. I was asking why and which aspects of mine was a spam/similarity to which app, but they told me that they can't give a review for my app. I don't know how to resolve this, because I think I did this app done by myself and copying nothing from outside. Can anyone help me? Thank you so much. Hello, The issues we previously identified still need your attention. Review Environment Submission ID: cb12182d-504f-4c1f-851b-1595820da7ec Review date: January 03, 2025 Version reviewed: 1.0.2 Guideline 4.3(a) - Design - Spam We continued to notice your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences. Next Steps Since we do not accept spam apps on the App Store, we encourage you to review your app concept and submit a unique app with distinct content and functionality.

App Store Distribution & Marketing App Review Games App Store App Store Connect

1

0

383

Jan ’25

No Response to My App Review Appeal (Submitted May 27)

Hi everyone, I submitted an appeal to the App Review Board on May 27, related to a rejection under Guideline 4.3(a). (We noticed your app shares a similar binary, metadata, and/or concept as other apps you already submitted to the App Store, with only minor differences.) (The app is named LucidYou and was submitted through my personal developer account.). So far, I haven't received any update or response in App Store Connect or via email. I fully understand that WWDC may have delayed reviews, and I appreciate how busy this time of year is. Still, I just want to make sure my appeal was received and is still being considered. Has anyone else experienced longer-than-usual response times for appeals recently? Should I follow up via App Store Connect again or wait a bit longer? Thanks in advance — any advice or shared experience would be appreciated!

App Store Distribution & Marketing App Review

1

0

88

Jun ’25

How Long Until Apps from a Terminated Apple Developer Account Are Fully Removed?

Hey everyone, I’m dealing with a frustrating situation and hoping someone here can share insights. My app has been rejected multiple times under Guideline 4.3(a) - Spam, with Apple stating it resembles an app from a terminated Apple Developer account. Here’s the context: A month ago, my teammate purchased an Apple Developer account from a 3rd party. Then after the app was submitted, we got rejection after that, a couple of hours later. The old account was terminated. The termination notice cited Section 3.2(f) of the ADP Agreement, mentioning commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program…. This old account was purchased from a suspicious source, which may be why it was terminated and you can imagine my relationsh

App Store Distribution & Marketing App Review App Review App Submission

0

441

Jan ’25

"container" app

In my latest apps Apple puts me this message:4. 3 Design: SpamGuideline 4.3 - DesignWe noticed that your app provides the same feature set as many of the other apps you've submitted to the App Store; it simply varies in content or language.Apps that simply duplicate content or functionality create clutter, diminish the overall experience for the end user, and reduce the ability of developers to market their apps.Next StepsTo resolve this issue, please combine apps with similar feature sets into a single container app (using the in-app purchase API to deliver different content if appropriate).We encourage you to review your app concept and incorporate different content and features that are in compliance with the App Store Review Guidelines.I try to find out what exactly is container but when I ask them they answer the same answer again. Has someone happened to you? Anyone know what exactly is a container? Thank you

App Store Distribution & Marketing App Review App Review

13

0

11k

Jul ’17

The AppStore still comes across as "Rigged"

As a developer the app store just feels kind of rigged, and you will never get a reasoned reply to your concerns. Here are two examples which aren't revealed by the new transparency report. I had 10 solitaire variants. My competitor had 10 variants. New rule 4.3 brought in which is fair enough, except that afterwards Apple removed my solitaire variants but allowed my competitor to keep all of theirs. Search for Chess on the app store (note I also have a chess app). Why does an old app with a rating of 3 stars and just 18 ratings come above Magnus Carlsen's app with a 5 star rating? He is the number one chess player in the World and his app is superb. It is exasperating and you will only get a Thank you for your concerns, we have passed them to the relevant department kind of reply. You never hear from them again on the subject. There are 1000s more examples ... The only way Magnus can rectify this is, I poresume, by buying Apple Search Ads.

App Store Distribution & Marketing General App Review App Store

2

0

688

May ’23

Reducing Dylib Loading Time

My app reports the following via DYLD_PRINT_STATISTICS:Total pre-main time: 656.98 milliseconds (100.0%) dylib loading time: 565.48 milliseconds (86.0%) rebase/binding time: 31.67 milliseconds (4.8%) ObjC setup time: 30.15 milliseconds (4.5%) initializer time: 29.55 milliseconds (4.4%) slowest intializers : libSystem.B.dylib : 5.89 milliseconds (0.8%) MyApp : 28.42 milliseconds (4.3%)This is running on an iPod 6 gen with iOS 10.1, which is the device I currently use for testing. The linked libraries are:* CoreTelephony.framework * OpenGLES.framework * GLKit.framework * libsqlite3.dylib * Social.framework * AdSupport.framework * CoreMotion.framework * CoreImage.framework * Accelerate.framework * libz.dylib * Accounts.framework * MediaPlayer.framework * Foundation.framework * UIKit.framework * CoreGraphics.framework * MessageUI.framework * CoreData.framework * AVFoundation.framework * libxml2.dylib * Security.framework * CoreLocation.framework * MobileCoreServices.framework * SystemConfiguration.framew

Developer Tools & Services Instruments Instruments

2

0

3.0k

Nov ’16

One version for iPhone and another for iPad

Hello,Is it still possible to have 2 versions of the app on AppStore, One version only for iPhone/iPod and another only for iPad?I just got a rejection (see below), but I think it was a mistake from the review team.ThanksGuideline 4.3 - DesignYour app provides the same feature set as many of the other apps you've submitted to the App Store; it simply varies in content or language. Creating multiple Bundle IDs of the same app is not appropriate.Next StepsTo resolve this issue, please combine apps with similar feature sets into a single container app. You should differentiate varied content within your app by categorizing elements into groups, using in-app purchase API, and location services to deliver content to users.Once you have done so, please reply to this message via Resolution Center indicating the app name and Apple ID of any container apps submitted under your Apple Developer Program account.

App Store Distribution & Marketing App Review App Review

1

0

385

Feb ’18

Reply to Source for MediaStreamValidator

I have a lot of problems with this tool as well. It's extremely misleading and doesn't really help you align yourself any closer to the latest hls authoring guidelines. What I find even more annoying is that Apple's official examples, although, a bit contrived, all have Must fix issues and a handful of Should fix issues. Apple's hls examples should not return any validation issues with their own tool. I mean what's up with their IDRs? Do they know something we don't know? They should really just pull this tool until their own streams can pass. It's great for pulling the metadata into a formatted table, but if they can't follow their own spec themselves this tool just sends developers down an unnecessary rabbit hole It would be nice if they also added a bit more verbosity to their issues, even link back to their own guidelines doc. Apple's official exampleshttps://developer.apple.com/streaming/examples/HLS Validation ReportStream type: VODhttps://devstreaming-cdn.apple.com/videos/streaming/examples/bipbop_adv_

Media Technologies Streaming

Nov ’18

4.3

Post

Replies

Boosts

Views

Activity