“missing package product”

Context We're handling App Store subscriptions on the server side using App Store Server Notification v2. Our pipeline currently identifies each event by transactionId and originalTransactionId. A few notes about our client: Our app is built with Flutter and uses the standard in_app_purchase plugin layer to drive App Store purchases (StoreKit 1 under the hood). We have not migrated to StoreKit 2 on the client yet. We have not been setting SKPayment.applicationUsername on outgoing purchases, so every transaction we've ever produced has appAccountToken: null in its v2 notification. This question is purely about what the server-side notification can tell us, given the current client state above. What we're trying to figure out A user can resubscribe to an expired subscription in two different places: In-app — the user opens our app and re-purchases through our normal in-app purchase flow. App Store — the user goes to Settings → Apple ID → Subscriptions and resubscribes from the system UI, without ever returning

Hi, I have been using Testflight iOS app to test my apps before releasing to production. Over the past few weeks, I am unable to install any of my apps through Testflight. I also don't get any email notification that my app is live on Testflight. This is really important and it would be really helpful if I can find any solution to this. Thank you so much.

Hi, Can someone help me with this issue I'm having with my app's IAP functionality? When you click on the unlock Premium button on the pop-up window, it should trigger the purchase action. However, there is an error when a user clicks on the button; this error appears as Product Not Found. Please check App Store Connect Configuration. Has anyone faced this issue before, and how was it resolved? My backend code is right, and the IAP configuration in App Store Connect is right and approved, including the Agreement.

My Apple Developer Program enrollment is still pending after payment and identity document upload. I enrolled on May 4, 2026. My payment was completed, I received the official invoice, and I uploaded the requested identity documents the same day. Apple also confirmed that my documents were received. However, my Apple Developer account still shows “Buy your membership” / “Complete your purchase”, and my membership has not been activated after several business days. Order ID: MN7Q04OBDY Apple ID: vargasserje Invoice date: May 4, 2026 Product: Apple Developer Program — Annual Amount paid: $459.900 COP Support Case ID: 102888644582 Could Apple Developer Support please review or escalate this enrollment?

Hey! App is approved for Advanced Commerce API and have generic product id (Consumable) for digital items purchasing. Uncertain on ho to test flow of pending purchase changing it's status to failed. As by docs BE side handling creating jws for purchase (also creates order to keep track of which items user bought) app with signed jws initiate purchase via product.purchase (send data for advancedCommercialData in options). If product purchase returns status .pending (still no transaction created) I notify BE that for that item (using item SKU) user has pending status for purchase, so that when user attempts to buy this exact item we do not create order duplicate. So the first question - do we need to check if user already made an attempt to buy this item and if item purchasing is pending decline another attempt of buying it? If user sends several requests to buy item under similar SKU for advanced commerce api do all of them will be charged or only one (does apple check SKU value when making a

Hi everyone, I am trying to complete my enrollment in the Apple Developer Program from Argentina, but I've encountered a blocking issue in the billing information section. When I reach the State/Province dropdown menu to enter my payment details, the province of Formosa is missing from the list. All other Argentine provinces are visible, but I cannot select mine, which prevents me from completing the purchase. What I have tried so far: Clearing browser cache and using different browsers (Safari, Chrome). Attempting the enrollment through the Apple Developer App on iOS. Checking my Apple ID personal information to ensure the region is correctly set to Argentina. Has anyone else from this region experienced this? Is there a way to manually bypass the dropdown or a specific contact department that can handle manual billing overrides for the enrollment fee? Any help would be greatly appreciated!

Hi Team, We were using the API, ' https://itunes.apple.com/search?entity=tvSoftware&term=digital+signa&limit=10&country=US' for searching and fetching apple TV applications within our product. But we found that the API response is null currently. When going through iTunes Search API: Constructing Searches, we found that 'tvSoftware' is no longer an entity. Could you please let me know what's the 'entity' value that we need to use for fetching Apple TV applications?

Hi, I’m trying to understand the availability of previousOriginalTransactionId in App Store Server Notifications. According to Apple documentation, the field exists here: https://developer.apple.com/documentation/appstoreservernotifications/previousoriginaltransactionid And the App Store Server Notifications changelog indicates it was added in March 2025: https://developer.apple.com/documentation/appstoreservernotifications/app-store-server-notifications-changelog However, I cannot find this field in practice. What I checked I’m using the Java App Store Server Library version 5.1.1 (latest on Maven Central). JWSTransactionDecodedPayload does not expose a property/getter for previousOriginalTransactionId. Example: JWSTransactionDecodedPayload payload = verifier.verifyAndDecodeTransaction(signedTransaction); There does not appear to be something like: payload.getPreviousOriginalTransactionId() I initially assumed this was an SDK lag issue, so I decoded the raw JWS payload JSON manually. However, I also do not s

My app is stuck in the in review stage for over 3days. . Did my review get stuck or lost or something? Is there anyway to get any clarity on this?