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Account Locked

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unable to cancel test subscriptions
I tested a subscription with my developer account, it never charges but at the same time I can't cancel it anymore. It does not appear in the list of my official purchsed subscriptions. I tried to login to the sandbox with my developer account, but then when I click on Manage I just keep getting the error Can't connect - retry. I have already tried to logout from all the services, App store, etc. and re-login, nothing worked. Is there anything I can do? Thanks in advance to anyone who can give any tips.
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Notary Request Stuck In Pending
Hi Apple team, I have a recently created dev account and submitted two different 20-30 mb .apps for notary through the notary tool. I have read that this should only take minutes at this size of an app but both have been stuck in progress for almost 24+ hours. Below are the UUIDs of the notary submissions. Also I tried re-submitting but these are also stuck in progress. Successfully received submission history. history -------------------------------------------------- createdDate: 2025-09-26T11:46:32.643Z id: 9714758e-e216-496d-80f8-422f77011ebe name: <>.zip status: In Progress -------------------------------------------------- createdDate: 2025-09-25T21:48:46.161Z id: c2a81300-c903-4277-8ef3-70205a690c76 name: <>.zip status: In Progress -------------------------------------------------- createdDate: 2025-09-25T18:24:36.205Z id: 42742be1-c7e5-4483-a2c5-95e89086d070 name: <>.zip status: In Progress -------------------------------------------------- createdDate: 2025-09-25T16:35:09.0
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Reply to Xcode Version 26.0.1 (17A400) Model assets are unavailable
Yes, this is most likely the case. According to this support doc How to get Apple Intelligence: Apple Intelligence features will not currently work for supported devices purchased in China mainland. For supported devices purchased outside of China mainland, Apple Intelligence features will not currently work if you are in China mainland and if your Apple Account Country or Region is also in China mainland. For the Foundation Models framework on-device model asset to be on your device, you need Apple Intelligence enabled on your device. Check this in the Settings app. For a more detailed model availability status in Foundation Models Framework, you can print out SystemLanguageModel.Availability
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Inquiry regarding the domain, when the two companies merge
'Company A' is scheduled to merge with its parent company, 'Company B'. Both A and B have Apple accounts. A's account has one domain registered for Apple Pay integration, while Account B has no domain registered. We attempted to register A’s domain under B’s account. However, the notification 'Requested domain name has been verified previously.' appeared, and we could not complete the registration. Please confirm whether it is correct that a domain already registered under Account A cannot be registered again under Account B. If we cannot register same domain in two accounts, we believe that the domain registered under A's account must be deleted first and then registered under B's account. In that case, will payments become unavailable immediately upon deletion of the domain, or will payments still be possible for a certain period of time after deletion? In our testing, we found that payments were not blocked immediately, but we
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empty push driven live activity
my dynamic island UI is triggering as empty when i send my curl, this is a pushToStart run push driven live activity and when i send my curl this is what appears, despite be being able to render the UI through a local push no problem, here is my curl. curl -v -H apns-topic: MuscleMemory.KimchiLabs.com.push-type.liveactivity -H apns-push-type: liveactivity -H apns-priority: 10 -H Content-Type: application/json -H authorization: bearer eyJhbGciOiJFUzI1NiIsImtpZCI6IjI4MjVTNjNEV0IifQ.eyJpc3MiOiJMOTZYUlBCSzQ2IiwiaWF0IjoxNzU4ODU2MDkyfQ.i83VbgROsxEzdgr512iQkVsp0FjHIoHq2L6IB2aL1fImJgX-XM6TM5frNnVyfva7haMd9fDGjO2D_wfCq8WnBg --data '{ aps: { timestamp: '$now', event: start, content-state: { plain_text: hello world, userContentPage: [hello world] }, attributes-type: KimchiKit.DynamicRepAttributes, attributes: { activityID: 12345 }, alert: { title: Workout started, body: We’ll show your reps on the Lock Screen., sound: default } } }' --http2 https://api.sandbox.push.apple.com/3/device/80d50a03472634d9381b
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Unable to renew the Apple Developer membership.
Hello. I have already completed the renewal payment on Aug. 8 and the payment is currently in good standing. Please review my situation below: My app has been taken down due to membership expiration. I already renewed on Aug. 8, and the payment went through without issues. I cannot renew. Even when accessing with the owner account, the membership button does not appear — only four buttons (Tools and Resources, Profile, Emails, Agreements) are visible. If I press “Enroll today” as the only option, it moves to a screen saying “Your Apple Account is already associated with the Account Holder of a membership.” and I cannot enroll. Thank you.
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Unable to renew the Apple Developer membership.
Hello. I have already completed the renewal payment on Aug. 8 and the payment is currently in good standing. Please review my situation below: My app has been taken down due to membership expiration. I already renewed on Aug. 8, and the payment went through without issues. I cannot renew. Even when accessing with the owner account, the membership button does not appear — only four buttons (Tools and Resources, Profile, Emails, Agreements) are visible. If I press “Enroll today” as the only option, it moves to a screen saying “Your Apple Account is already associated with the Account Holder of a membership.” and I cannot enroll. Thank you.
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Reply to EAAccessoryBluetoothPicker still broken in iOS 17
Hello, I checked on the status of the bug you filed FB9856371 and it remains open and under investigation. Looks like this bug has been set to a high priority and I can see lots of comments from engineering in there. I can't comment about future business plans so that's all I can tell you today. Please continue to test your software in release and pre-release versions of system software made available to you through your developer.apple.com account. When you do, add details about that into your bug report to keep it up to date. Please see https://developer.apple.com/download/.
Topic: App & System Services SubTopic: Hardware Tags:
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Reply to Understanding deep sleep
When will we configure Hibernate 25? Is it valid for M series MacBooks? Is Hibernate 25 called deep sleep mode? So, let me start by quoting the man page for pmset: hibernatemode = 3 by default on portables. The system will store a copy of memory to persistent storage (the disk), and will power memory during sleep. The system will wake from memory, unless a power loss forces it to restore from hibernate image. ... hibernatemode = 25 is only settable via pmset. The system will store a copy of memory to persistent storage (the disk), and will remove power to memory. The system will restore from disk image. If you want hibernation - slower sleeps, slower wakes, and better battery life, you should use this setting. The thing to understand here is that the difference between those two ISN'T about how either mode “prepares for sleep. Both of them do exactly the same thing— that is, they flush all memory to disk, ensuring that power loss won't lose any data. The difference is that having done that flush, Hibernate 25
Topic: Privacy & Security SubTopic: General Tags:
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Reply to AppGroups data loss after App transfer and App update.
A colleague pointed out that I did't quite get the details right here. But, nonetheless the key thing to know is that any app groups created in a previous developer account will not follow an app to a new developer account after an app transfer. Any data stored using an app group created in a previous developer account will not be accessible after an app transfer even if you use the same app group names. Here are the corrected details: App group IDs never start with an App ID prefix. Rather: iOS-style app group IDs start with group. macOS-style app group IDs start with the Team ID. To read more, please see the forums thread App Groups: macOS vs iOS: Working Towards Harmony
Topic: Code Signing SubTopic: Entitlements Tags:
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AKAuthenticationError −7027 when using Sign in with Apple on iOS (Managed Apple ID / Shared iPad environment)
We are working on a PoC iOS App to use Sign in with Apple on iOS. The app needs to authenticate the current user on MDM managed corporate iPads (with Shared iPad enabled) and each user having a Managed Apple ID (created in Apple Business Manager). We have started with Apple's example app: https://developer.apple.com/documentation/authenticationservices/implementing-user-authentication-with-sign-in-with-apple When we run it on a normal iPad (without MDM supervision) it works fine. When we run the same code on a managed iPad with Shared iPad enabled and Managed Apple ID's the app errors out when a user taps the Sign in with Apple button. A User-facing error message is displayed: “Your Apple Account cannot be used to create accounts for other apps.” And when we run the app from Xcode we see the following logs: Authorization failed: Error Domain=AKAuthenticationError Code=-7027 (null) UserInfo={AKClientBundleID=com.sampleapp.test2} LaunchServices: store (null) or url (null) was nil: Error Domain
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I have a problem
I want to open a developer account, but it is not personal, but rather a company, and I have an existing company, and I have DUNS, and I have a website that has been made, and everything is ready, and an official email, but when the application is made at Apple, he sends to my email that he wants a public website for people, and it will be in the name of the organization, and all of these matters have been resolved. Why do they not respond to us?
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Reply to kTCCServiceSystemPolicyAppData warning from Transparency Consent and Control (TCC)
Interesting. That setup shouldn’t trigger a TCC alert. Do you see the problem if your run the app on a fresh system? That is, one that’s never seen your app before? App group containers do record the identity if the code that created them, and that can sometimes confuse things, so it’s best to verify the result on a fresh Mac. I generally use a VM for this, restoring it to a fresh snapshot between tests. However, you can also do this by creating a new user account on your main Mac. And once you get into the swing of things, you can simple delete the container from ~/Library/Group Containers. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = eskimo + 1 + @ + apple.com
Topic: Code Signing SubTopic: Entitlements Tags:
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