Our company enrolled in the Apple Developer Program as an organization in July 2024. Everything was fine for several months, but in early January 2025, our developer noticed that the certificates were missing. When we logged into our developer account, we were shocked to see a page prompting us to “Enroll Today”—as if we had never joined in the first place. Clicking the enrollment button led us to an error page stating we cannot enroll. We immediately reached out to Apple Developer Support via email, but despite multiple attempts, we received no response. Strangely, our apps remain live on the App Store, App Store Connect functions as usual, and we continue receiving payments every month. However, we are completely blocked from developing and releasing updates. Today, I managed to reach Apple by phone. After being transferred to a senior representative, I was told they couldn’t tell me why this was happening. They only confirmed that a request had been made and that I should “wait.” That’s it—no explanation, no timeline, nothing. While it’s somewhat reassuring that they acknowledge the issue, I’ve already seen other developers with the same problem go unanswered for months. My suspicion? This account might be linked to an individual developer account from way back in 2015 when Apple’s registration process was far less strict. Could that be the issue? No idea—because Apple won’t say a word. Meanwhile, both of our apps have been exposed to several bugs, and customers are waiting for updates. If there’s still no response from Apple, I have no choice but to register a new account—purely to continue supporting our users. CASE ID: 102508598957

Hello everyone, I’m looking for clarification and advice regarding my Apple Developer account termination. My account was terminated by Apple on November 22, 2024, and I attempted to appeal the decision before the one-year period had passed. Unfortunately, Apple rejected my appeal and explicitly stated that their decision was final and that they would not process any further appeals. Now, I’m wondering: does this mean I am permanently banned from the Apple Developer Program, or is there a chance I can reapply after a certain period? One year from termination. What I’ve Tried So Far: • I appealed after the termination, but Apple denied it and said they wouldn’t process further appeals. • I asked Apple Support whether I could reapply in the future, but I received a similar response saying their decision was final, not even answering my question.

t has been quite some time since I requested the Apple FPS package, yet I haven’t received it. I haven’t received any email either. Is there a developer support inquiry center where I can check the status of the process? Alternatively, could you share approximately how long it took for you to receive a response email?