App Review

RSS for tag

App review is the process of evaluating apps and app updates submitted to the App Store to ensure they are reliable, perform as expected, and follow Apple guidelines.

Posts under App Review tag

200 Posts

Post

Replies

Boosts

Views

Activity

Beta contract missing
Hi, I’m running into a persistent issue in App Store Connect related to TestFlight and app reviews, and I’m hoping someone has seen this before. From 8th of June, I started getting the following error when trying to create external TestFlight builds: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Since then: I cannot create any external TestFlight tests Internal TestFlight builds appear, but cannot be downloaded (“The requested app is not available or doesn’t exist”) This is an individual developer account I am the Account Holder All contracts appear active and valid The issue affects multiple apps, not just one Nothing changed on my side (no contract updates, no account changes) before this started happening. I’ve already reached out to Apple Developer Support multiple times, but unfortunately haven’t received any response so far, which makes it unclear how to proceed. Has anyone experienced this issue or found a resolution? Any insight would be greatly appreciated. Thanks!
6
2
521
4d
EU Digital Services Act compliance stuck "In Review" for 6+ weeks — blocking EU distribution
Hi, My app "Stories for Two" has been approved and is ready for distribution, but it's blocked in all 27 EU countries because my DSA trader status has been stuck "In Review" since April 26, 2026 — over 6 weeks ago. I've already submitted all the required information. The "DAC7 Directive" line shows as Active, but "Digital Services Act" remains stuck in review with no way to action it from my side. Has anyone experienced this and found a fix? I've seen someone suggest canceling and resubmitting the review request — is that possible and if so, how exactly? Thanks! Boris
1
0
146
1w
Can't add apps for review when using Xcode Beta, and I can't use the old version.
I got macOS Golden Gate developer beta, so Xcode stopped working. Then, I got Xcode 27 Beta because I was super excited about it, but then after adding my build, App Store Connect says that I can't add builds made with Xcode beta for review, and since I have macOS Golden Gate, I can't use non-beta Xcode. How do I either archive as non-beta or downgrade in some way (since I can't go back to macOS Tahoe)? I would like to add my app for review soon.
1
0
86
1w
56 Days "In Review"
I am writing this as a final attempt to get some clarity regarding my app review. My app, Wecheerup 360 Booth (App ID: 676214516, Bundle ID: com.wecheerup.wecheerup360booth.ios), entered the review process on April 15, 2026. As of today, it has been in "In Review" status for nearly two months. What frustrates me is not the waiting time itself. I understand that reviews can take longer in some situations. What is becoming extremely frustrating is the complete lack of information. There are no messages in the Resolution Center. There are no requests for additional information. There are no indications that something is wrong with the app. There is simply a status that says "In Review" and nothing else. I have contacted Apple multiple times during this period. Every response I receive appears to be the same generic template stating that my app has not been forgotten and that the review is still ongoing. Whenever I ask specific questions, such as whether there is an issue with the app, whether additional information is needed, or whether there is any estimated timeline, those questions go unanswered. At this point, I feel completely stuck. I joined the Apple Developer Program specifically to publish this application. Since submitting version 1.0.3 on April 13, I have continued developing the product and have already implemented new features and newer versions. The app itself has evolved significantly while the original submission remains indefinitely in review. What I am asking for is not expedited review. I am not asking for special treatment. I am simply asking for communication. If there is an issue, please tell me. If additional review is required, please tell me. If there is a reason for the delay, please tell me. After nearly two months, receiving only generic responses and seeing no activity whatsoever in App Store Connect is incredibly discouraging. I genuinely like developing for Apple platforms, but this experience has been one of the most frustrating developer experiences I have had. Not because of the wait itself, but because there is no transparency, no feedback, and no indication that anyone is actually looking at the case. I would sincerely appreciate any clarification regarding the status of this review.
0
0
117
1w
Password Error on App Review
Hi. I am going through my first App publishing. I had an issue that they cannot login but I don’t understand the issue. For my app login is not required. I have a password needed one time to get in and I provided that in the notes. They shared back the password did not work but I validated again and it is the right password. Any thoughts or feedback. Not really sure what to else to do.
0
0
49
1w
App Stuck in Review for 21+ Days – Employee-Only HR App
Hello everyone, I would appreciate any advice or insight from developers who have experienced a similar situation. Our app, FORTIS HRIS, was submitted to App Review on May 19, 2026 and has been in "In Review" status since May 20, 2026. It has now been over 21 days without any update. App details: First app on our Apple Developer Organization account Internal HR application for FORTIS GARMENTS LTD. Features include attendance, leave management, payroll, employee directory, and geo-punch attendance Users cannot register themselves; only company employees can log in using company-issued credentials Working review credentials were provided in App Review Information No Resolution Center messages No requests for additional information No rejection Status remains "In Review" We have contacted Apple Developer Support multiple times and opened support cases, but have not yet received any update regarding the review. Has anyone experienced a similar delay with an employee-only business application? Is this normal for internal corporate apps, or should we be taking any additional action? Any guidance or shared experiences would be greatly appreciated. Thank you.
1
1
248
1w
Pending Termination Notice 3.2(f) – Built Entirely New Game for Compliance – Appeal Submitted 10 Days No Response
Hello Apple Developer Community and App Review Team, I received a Pending Termination Notice on May 29, 2026, for my account (Developer: Bushra Malik) related to Section 3.2(f), regarding app submissions for Dress Up Fashion: Styling Game. I submitted a formal appeal 10 days ago but have not yet received a response or case number confirmation. I want to provide brief context: Our original Clothing Store Simulator received repeated rejections. Rather than continuing to resubmit the same app, we made the decision to build a completely new game from scratch — new code, new assets, new UI, and a fully revised App Store listing. Nothing from the original submission was carried forward. This was a deliberate good faith effort to achieve compliance, not an attempt to evade review. We also believe an older binary may have been reviewed rather than our latest build — a technical issue we have experienced previously on this account. Our account has 4+ years of publishing history and 25+ live games currently on the App Store. Not a single other app is in rejection or under any violation. We have never engaged in subscription scams, fake reviews, bait-and-switch tactics, or any of the fraudulent conduct described in the termination notice. I am respectfully requesting: Confirmation that my appeal is actively under review A status update or case reference number Any additional information Apple needs from our side We are fully cooperative and have all source code, assets, and submission history available immediately upon request. Thank you sincerely for your time. Bushra Malik Apple Developer Account: Bushra Malik
1
0
78
1w
4.3.0 Design: Spam rejection
I have the following situation that I would like to have some advise from the community on. I have an iOS app for Hong Kong Mahjong published on the App Store. The app has been in production since February 2026 and I successfully managed to get 20+ updates approved by Apple. However, my latest update (which just introduced a new feature (play offline with nearby friends via WiFi direct)) gets continuously rejected citing 4.3.0 Design: Spam. I asked the reviewers for more specific feedback on this classification but the answer is always ambiguous. I also opened an appeal with Apple for this almost one month ago but have not received any feedback whatsoever. I do not understand why the app is being classified as spam all of a sudden. While there are a few apps for Hong Kong Mahjong in the App Store my app has distinct features: training mode with live coaching advise (for absolute beginners) support for a full 4 round game (16+ hands) two layout variants (in addition to the classic board game / table layout, I am offering a more accessible list view layout as well) The game uses its own backend which I developed from scratch. Bots make their gameplay decisions using either the proprietary heuristics engine or the proprietary machine learning model. Given all this together, I completely fail to understand the spam classification and I find it extremely unhelpful that Apple reviewers provide the most generic feedback thinkable to a classification which is very nuanced and could be explained by various different things (e. g. metadata, app binary, etc.). There is one thing I would like to give as context, as I am not sure if it contributes to the spam classification: Just before trying to get the latest update approved I submitted a new app, which supports offline play online, for App Store approval. This app was rejected because it was deemed to similar with the app for which I am receiving the spam rejections now. Any advise on how I can get this resolved would be highly appreciated. Here is the link to my app: https://apps.apple.com/app/hong-kong-mahjong/id6758140951
0
0
101
1w
TestFlight Feedback not populating
Hello to the community. I’m hoping someone here can help me. we have been developing our mobile app with a 3rd party contractor. I used to provide feedback through TestFlight screen shot program and it was great. Straight from my iPhone to the dev team. Screen shots with descriptions of the problem. they recently transferred the app to our account and I think since then we can no longer receive the feedback. in fact, last week I spent 2 hours reviewing the app. Sending tons of screen shot feedback with comments. Thinking they were receiving them. But nothing. when we log into our feedback portal I only see feedback from 70 days ago. And nothing from recent. I made sure that feedback is welcome ( see screen shot ) i tested individual feedback test and got nothing. here are my questions. Is there a way to recover that feedback. Where is it going ? How can I get this feature working properly again so I can effectively and efficiently review the app and provide feedback to the developers.
1
0
113
1w
App Stuck in Review for More Than 4 Weeks
Is anyone else experiencing unusually long App Review times? My app has been in review for about a month now with no progress. After waiting for so long, I cancelled and resubmitted it twice, hoping it might help, but the situation remains exactly the same. I've also contacted App Review and submitted a request for an update, but I haven't received any response yet. At this point, I'm wondering if anyone else has gone through something similar recently. How long did it take to get resolved, and is there anything else I can do besides continuing to wait?
4
0
279
1w
App Review 3.2.1(viii) – Loan App Rejected Due to Domain Ownership Despite Parent Company Ownership
Hi Apple Team, We're looking for guidance from developers who have successfully resolved a rejection under App Review Guideline 3.2.1(viii). Our app is mPokket: Instant Loan App, a consumer lending application that has been live on Google Play for nearly 10 years. The app is published by Maybright Ventures Private Limited, which owns and operates the mPokket lending business and brand. While consumers know the service as "mPokket," the legal entity behind the business and the developer account is Maybright Ventures Private Limited. Our iOS app has now been rejected twice with the following message: "The app provides loan services but the domains listed on the app's Product Pages are not clearly under your control or ownership." Apple also mentions that the Product Page domains and the email domains of the Apple Accounts associated with the developer account should clearly identify the company providing the loan services. Has anyone faced a similar situation where: The consumer brand name is different from the parent/legal entity name? The developer account is under the parent company while the app is marketed under a consumer brand? App Review requested additional clarification regarding ownership of the lending business and website domains? If so, what documentation or changes helped obtain approval? Did you need to: Change the Account Holder/Admin Apple IDs to use the parent company's domain? Add additional ownership documentation? Provide a corporate structure explanation or trademark/brand ownership details? Any guidance or experience would be greatly appreciated. Thank you.
0
0
91
1w
Apple Review
Hello! I can't stand the problem with Apple anymore and I don't know what to do. I get an update every few days to the application, I send it back for review, but every 4-5 days I get a rejection again. I don't know how to communicate directly with them and have them tell me the problem clearly, not just 5.2.2 I need transparent and fast communication. I've already lost a lot of time and money, I have other projects pending and I don't know what to do in this situation. I'm waiting for some advice and maybe a direct contact with the Apple developer. Thank you! Apple ID: 6770487788 Other App: 6770216468
0
0
52
1w
PWA (Angular) packaged via WebView for App Store – Guidance on App Review compliance and limitations
Body We are currently evaluating an architecture approach for an iOS application and are looking for guidance on App Store Review expectations and platform limitations. Context We are modernizing an existing healthcare application that handles regulated data (PHI). The application is intended for use by internal staff and authorized third-party contractors (not a consumer-facing app, and no monetization). To support iOS distribution, we are evaluating packaging an Angular-based Progressive Web App (PWA) using a lightweight native wrapper (e.g., via PWABuilder), resulting in a WebView-hosted application. Proposed Architecture Angular PWA hosted remotely and loaded via HTTPS Packaged inside a native iOS container (WKWebView-based) Authentication via Passkeys (WebAuthn / FIDO2) Backend APIs implemented in .NET Limited offline functionality using IndexedDB (non-sensitive data only) No persistent storage of sensitive data on-device The native wrapper primarily provides distribution and lifecycle management; most functionality is delivered via the hosted PWA. Key Consideration This application is not intended to function as a general-purpose browser, but rather as a purpose-built, workflow-specific experience for healthcare operations. Questions 1. App Review / Guideline 4.2 Have developers had success getting WebView-hosted applications (primarily PWA-driven) approved when they provide a complete and production-grade user experience? How does Apple typically evaluate whether such an app meets the “minimum functionality” requirement versus being considered a repackaged website? 2. Dynamic Content / Updates Are there specific restrictions on delivering functionality dynamically via server-hosted content after app approval? At what point would backend-driven changes require a new App Store submission? 3. Data Storage & WebView Behavior Are there notable differences in how iOS handles storage (e.g., IndexedDB, local storage) in: Safari-installed PWAs WebView-based apps distributed via the App Store? Are there known limitations or caveats when relying on IndexedDB within WKWebView? 4. Platform Capabilities Are there practical limitations for WebView-based apps related to: Offline functionality File handling Long-term platform support 5. Healthcare / Regulated Data For apps handling regulated healthcare data (PHI), are there additional expectations or best practices (beyond standard guidelines) that Apple reviewers typically look for? Goal We are trying to determine whether this architecture is viable for App Store distribution before proceeding further with implementation. Any insights, experiences, or pointers to relevant documentation would be greatly appreciated.
1
0
83
3d
App Status Stuck on Waiting for Review
Hello App Review Team, Our app submission has been stuck in the “Waiting for Review” status for an extended period, and we would like to kindly ask whether there is any issue or additional action required from our side. We have already uploaded the latest build and verified the In-App Purchase configuration in App Store Connect. Since the status has not changed, we wanted to check if the submission queue is functioning normally or if there is anything preventing the review from starting. We would appreciate any clarification or guidance you can provide. Submission ID: 85a6b879-5218-4f2c-b444-de09d148268e Apple ID: 6766198981 Best regards, Mert Akgün
0
0
118
1w
Multiple apps stuck in WAITING_FOR_REVIEW and expedited review form fails
Hello, I’m posting again because our previous forum post received the following Apple Staff reply: “Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.” However, the issue has not been resolved yet. We have not received any separate contact in App Store Connect, the Resolution Center, or email. We currently have two active apps in the same developer account that are stuck in Waiting for Review. Because multiple apps in the same account are affected at the same time, this seems like it may be an account-level App Review queue or routing issue rather than an individual app binary issue. For one of the affected apps: App ID: 6760743106 Review submission ID: 6950ecff-f833-404d-b04b-ac34ec552b85 Submitted: June 1, 2026 Review submission state: WAITING_FOR_REVIEW Review submission item state: READY_FOR_REVIEW App Store version state: WAITING_FOR_REVIEW Build processing state: VALID Build audience type: APP_STORE_ELIGIBLE Build expired: false TestFlight installation works normally, and there is no Resolution Center message. We are also unable to submit an expedited review request because the expedited review form itself fails. After selecting the correct app and platform, the form sends a POST request and receives HTTP 200 OK, but the response page displays: “Sorry, we didn’t receive your request. An error has occurred and your submission wasn’t completed. Please go back and try again. If you continue to have issues, contact us.” The POST payload includes the correct app ID and platform: expedite_app_id_req: 6760743106 expedite_app_platform: ios Could Apple Staff please check whether our developer account or these submissions are affected by an internal App Review queue/routing issue? We are currently blocked because the review has not started for multiple apps, we have not received any follow-up contact, and the expedited review request form cannot be submitted.
0
0
95
1w
App stuck in "Waiting for Review" for one week
Hello Apple Staff, Thank you for your previous reply. After my initial post, I understood that my app would enter the review process shortly. However, another three days have passed, and the status of my app remains “Waiting for Review.” I am becoming increasingly concerned about whether my app has successfully entered the review queue. Prior to this, I have already tried the following support channels without success: Contacting Apple support by phone Reaching out via email Requesting an expedited review Posting on developer forums I fully understand that app review times may vary, and I truly respect the work of the App Review team. However, this situation is becoming more serious for us. This submission is critical for our users, and the ongoing delay is having a significant impact on our operations and business. App Details: App ID: 6764726742 Submit time: 2026-06-01 Submission ID: 187011d0-1390-4abe-9252-f13410307c31 Current Status: Waiting for Review I would greatly appreciate it if Apple could kindly verify the following: Whether the current submission is properly queued for App Review Whether there is any internal processing or queuing issue preventing the review from starting Whether any action is required from my side that is not visible in App Store Connect If possible, could an Apple staff member please escalate this case to the App Review team, or at least confirm that the submission is correctly queued? I would be extremely grateful for any help or clarification. We feel stuck because we have tried every available support channel, yet the app remains in “Waiting for Review” with no progress. Thank you very much for your time and support. Best regards, Leon
0
0
80
1w
Multiple apps stuck in WAITING_FOR_REVIEW and expedited review form fails
Hello, I’m posting again because our previous forum post received the following Apple Staff reply: “Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.” However, the issue has not been resolved yet. We have not received any separate contact in App Store Connect, the Resolution Center, or email. We currently have two active apps in the same developer account that are stuck in Waiting for Review. Because multiple apps in the same account are affected at the same time, this seems like it may be an account-level App Review queue or routing issue rather than an individual app binary issue. For one of the affected apps: App ID: 6760743106 Review submission ID: 6950ecff-f833-404d-b04b-ac34ec552b85 Submitted: June 1, 2026 Review submission state: WAITING_FOR_REVIEW Review submission item state: READY_FOR_REVIEW App Store version state: WAITING_FOR_REVIEW Build processing state: VALID Build audience type: APP_STORE_ELIGIBLE Build expired: false TestFlight installation works normally, and there is no Resolution Center message. We are also unable to submit an expedited review request because the expedited review form itself fails. After selecting the correct app and platform, the form sends a POST request and receives HTTP 200 OK, but the response page displays: “Sorry, we didn’t receive your request. An error has occurred and your submission wasn’t completed. Please go back and try again. If you continue to have issues, contact us.” The POST payload includes the correct app ID and platform: expedite_app_id_req: 6760743106 expedite_app_platform: ios Could Apple Staff please check whether our developer account or these submissions are affected by an internal App Review queue/routing issue? We are currently blocked because the review has not started for multiple apps, we have not received any follow-up contact, and the expedited review request form cannot be submitted.
0
0
74
1w
App Store Connect Pending Termination Notice — no response after multiple appeals and support case
Hello, I received a Pending Termination Notice for my Apple Developer Program account. I submitted my first appeal on May 19, 2026. After receiving no response for an extended period, I submitted a second appeal with additional clarification and information. Most recently, I opened an Apple Developer Program Support case on June 2, 2026. I received the automatic confirmation email and case ID, but I have not received any further communication. At this time: My App Store Connect account remains accessible. I have not received a final decision. I have not received any request for additional information. I have not received any update regarding the status of the review. I understand that account reviews may take time, but I am unsure whether this length of silence is normal for a Pending Termination Notice case. Has anyone experienced a similar situation? Is there any recommended way to follow up, or should I simply continue waiting for a response from Apple? Thank you for any guidance.
1
1
287
1w
Beta contract missing
Hi, I’m running into a persistent issue in App Store Connect related to TestFlight and app reviews, and I’m hoping someone has seen this before. From 8th of June, I started getting the following error when trying to create external TestFlight builds: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Since then: I cannot create any external TestFlight tests Internal TestFlight builds appear, but cannot be downloaded (“The requested app is not available or doesn’t exist”) This is an individual developer account I am the Account Holder All contracts appear active and valid The issue affects multiple apps, not just one Nothing changed on my side (no contract updates, no account changes) before this started happening. I’ve already reached out to Apple Developer Support multiple times, but unfortunately haven’t received any response so far, which makes it unclear how to proceed. Has anyone experienced this issue or found a resolution? Any insight would be greatly appreciated. Thanks!
Replies
6
Boosts
2
Views
521
Activity
4d
App stuck in review over 1 week
My app has already been released and the latest update which aims to fix problems has been stuck in review for over a week. All emails and messages are being completely ignored. Can someone please reply? It seems I am not the only developer experiencing such poor service.
Replies
0
Boosts
0
Views
50
Activity
1w
App reviews being ignored
My app has been stuck in "waiting for review" for over a week now. At first, it was reviewed within a day or two, and I made my changes, but now it seems like nobody is looking at it anymore. I have tried emailing and calling apple for support but I am being completely ignored.
Replies
0
Boosts
0
Views
44
Activity
1w
EU Digital Services Act compliance stuck "In Review" for 6+ weeks — blocking EU distribution
Hi, My app "Stories for Two" has been approved and is ready for distribution, but it's blocked in all 27 EU countries because my DSA trader status has been stuck "In Review" since April 26, 2026 — over 6 weeks ago. I've already submitted all the required information. The "DAC7 Directive" line shows as Active, but "Digital Services Act" remains stuck in review with no way to action it from my side. Has anyone experienced this and found a fix? I've seen someone suggest canceling and resubmitting the review request — is that possible and if so, how exactly? Thanks! Boris
Replies
1
Boosts
0
Views
146
Activity
1w
Can't add apps for review when using Xcode Beta, and I can't use the old version.
I got macOS Golden Gate developer beta, so Xcode stopped working. Then, I got Xcode 27 Beta because I was super excited about it, but then after adding my build, App Store Connect says that I can't add builds made with Xcode beta for review, and since I have macOS Golden Gate, I can't use non-beta Xcode. How do I either archive as non-beta or downgrade in some way (since I can't go back to macOS Tahoe)? I would like to add my app for review soon.
Replies
1
Boosts
0
Views
86
Activity
1w
56 Days "In Review"
I am writing this as a final attempt to get some clarity regarding my app review. My app, Wecheerup 360 Booth (App ID: 676214516, Bundle ID: com.wecheerup.wecheerup360booth.ios), entered the review process on April 15, 2026. As of today, it has been in "In Review" status for nearly two months. What frustrates me is not the waiting time itself. I understand that reviews can take longer in some situations. What is becoming extremely frustrating is the complete lack of information. There are no messages in the Resolution Center. There are no requests for additional information. There are no indications that something is wrong with the app. There is simply a status that says "In Review" and nothing else. I have contacted Apple multiple times during this period. Every response I receive appears to be the same generic template stating that my app has not been forgotten and that the review is still ongoing. Whenever I ask specific questions, such as whether there is an issue with the app, whether additional information is needed, or whether there is any estimated timeline, those questions go unanswered. At this point, I feel completely stuck. I joined the Apple Developer Program specifically to publish this application. Since submitting version 1.0.3 on April 13, I have continued developing the product and have already implemented new features and newer versions. The app itself has evolved significantly while the original submission remains indefinitely in review. What I am asking for is not expedited review. I am not asking for special treatment. I am simply asking for communication. If there is an issue, please tell me. If additional review is required, please tell me. If there is a reason for the delay, please tell me. After nearly two months, receiving only generic responses and seeing no activity whatsoever in App Store Connect is incredibly discouraging. I genuinely like developing for Apple platforms, but this experience has been one of the most frustrating developer experiences I have had. Not because of the wait itself, but because there is no transparency, no feedback, and no indication that anyone is actually looking at the case. I would sincerely appreciate any clarification regarding the status of this review.
Replies
0
Boosts
0
Views
117
Activity
1w
Password Error on App Review
Hi. I am going through my first App publishing. I had an issue that they cannot login but I don’t understand the issue. For my app login is not required. I have a password needed one time to get in and I provided that in the notes. They shared back the password did not work but I validated again and it is the right password. Any thoughts or feedback. Not really sure what to else to do.
Replies
0
Boosts
0
Views
49
Activity
1w
App Stuck in Review for 21+ Days – Employee-Only HR App
Hello everyone, I would appreciate any advice or insight from developers who have experienced a similar situation. Our app, FORTIS HRIS, was submitted to App Review on May 19, 2026 and has been in "In Review" status since May 20, 2026. It has now been over 21 days without any update. App details: First app on our Apple Developer Organization account Internal HR application for FORTIS GARMENTS LTD. Features include attendance, leave management, payroll, employee directory, and geo-punch attendance Users cannot register themselves; only company employees can log in using company-issued credentials Working review credentials were provided in App Review Information No Resolution Center messages No requests for additional information No rejection Status remains "In Review" We have contacted Apple Developer Support multiple times and opened support cases, but have not yet received any update regarding the review. Has anyone experienced a similar delay with an employee-only business application? Is this normal for internal corporate apps, or should we be taking any additional action? Any guidance or shared experiences would be greatly appreciated. Thank you.
Replies
1
Boosts
1
Views
248
Activity
1w
Pending Termination Notice 3.2(f) – Built Entirely New Game for Compliance – Appeal Submitted 10 Days No Response
Hello Apple Developer Community and App Review Team, I received a Pending Termination Notice on May 29, 2026, for my account (Developer: Bushra Malik) related to Section 3.2(f), regarding app submissions for Dress Up Fashion: Styling Game. I submitted a formal appeal 10 days ago but have not yet received a response or case number confirmation. I want to provide brief context: Our original Clothing Store Simulator received repeated rejections. Rather than continuing to resubmit the same app, we made the decision to build a completely new game from scratch — new code, new assets, new UI, and a fully revised App Store listing. Nothing from the original submission was carried forward. This was a deliberate good faith effort to achieve compliance, not an attempt to evade review. We also believe an older binary may have been reviewed rather than our latest build — a technical issue we have experienced previously on this account. Our account has 4+ years of publishing history and 25+ live games currently on the App Store. Not a single other app is in rejection or under any violation. We have never engaged in subscription scams, fake reviews, bait-and-switch tactics, or any of the fraudulent conduct described in the termination notice. I am respectfully requesting: Confirmation that my appeal is actively under review A status update or case reference number Any additional information Apple needs from our side We are fully cooperative and have all source code, assets, and submission history available immediately upon request. Thank you sincerely for your time. Bushra Malik Apple Developer Account: Bushra Malik
Replies
1
Boosts
0
Views
78
Activity
1w
4.3.0 Design: Spam rejection
I have the following situation that I would like to have some advise from the community on. I have an iOS app for Hong Kong Mahjong published on the App Store. The app has been in production since February 2026 and I successfully managed to get 20+ updates approved by Apple. However, my latest update (which just introduced a new feature (play offline with nearby friends via WiFi direct)) gets continuously rejected citing 4.3.0 Design: Spam. I asked the reviewers for more specific feedback on this classification but the answer is always ambiguous. I also opened an appeal with Apple for this almost one month ago but have not received any feedback whatsoever. I do not understand why the app is being classified as spam all of a sudden. While there are a few apps for Hong Kong Mahjong in the App Store my app has distinct features: training mode with live coaching advise (for absolute beginners) support for a full 4 round game (16+ hands) two layout variants (in addition to the classic board game / table layout, I am offering a more accessible list view layout as well) The game uses its own backend which I developed from scratch. Bots make their gameplay decisions using either the proprietary heuristics engine or the proprietary machine learning model. Given all this together, I completely fail to understand the spam classification and I find it extremely unhelpful that Apple reviewers provide the most generic feedback thinkable to a classification which is very nuanced and could be explained by various different things (e. g. metadata, app binary, etc.). There is one thing I would like to give as context, as I am not sure if it contributes to the spam classification: Just before trying to get the latest update approved I submitted a new app, which supports offline play online, for App Store approval. This app was rejected because it was deemed to similar with the app for which I am receiving the spam rejections now. Any advise on how I can get this resolved would be highly appreciated. Here is the link to my app: https://apps.apple.com/app/hong-kong-mahjong/id6758140951
Replies
0
Boosts
0
Views
101
Activity
1w
TestFlight Feedback not populating
Hello to the community. I’m hoping someone here can help me. we have been developing our mobile app with a 3rd party contractor. I used to provide feedback through TestFlight screen shot program and it was great. Straight from my iPhone to the dev team. Screen shots with descriptions of the problem. they recently transferred the app to our account and I think since then we can no longer receive the feedback. in fact, last week I spent 2 hours reviewing the app. Sending tons of screen shot feedback with comments. Thinking they were receiving them. But nothing. when we log into our feedback portal I only see feedback from 70 days ago. And nothing from recent. I made sure that feedback is welcome ( see screen shot ) i tested individual feedback test and got nothing. here are my questions. Is there a way to recover that feedback. Where is it going ? How can I get this feature working properly again so I can effectively and efficiently review the app and provide feedback to the developers.
Replies
1
Boosts
0
Views
113
Activity
1w
App Stuck in Review for More Than 4 Weeks
Is anyone else experiencing unusually long App Review times? My app has been in review for about a month now with no progress. After waiting for so long, I cancelled and resubmitted it twice, hoping it might help, but the situation remains exactly the same. I've also contacted App Review and submitted a request for an update, but I haven't received any response yet. At this point, I'm wondering if anyone else has gone through something similar recently. How long did it take to get resolved, and is there anything else I can do besides continuing to wait?
Replies
4
Boosts
0
Views
279
Activity
1w
App Review 3.2.1(viii) – Loan App Rejected Due to Domain Ownership Despite Parent Company Ownership
Hi Apple Team, We're looking for guidance from developers who have successfully resolved a rejection under App Review Guideline 3.2.1(viii). Our app is mPokket: Instant Loan App, a consumer lending application that has been live on Google Play for nearly 10 years. The app is published by Maybright Ventures Private Limited, which owns and operates the mPokket lending business and brand. While consumers know the service as "mPokket," the legal entity behind the business and the developer account is Maybright Ventures Private Limited. Our iOS app has now been rejected twice with the following message: "The app provides loan services but the domains listed on the app's Product Pages are not clearly under your control or ownership." Apple also mentions that the Product Page domains and the email domains of the Apple Accounts associated with the developer account should clearly identify the company providing the loan services. Has anyone faced a similar situation where: The consumer brand name is different from the parent/legal entity name? The developer account is under the parent company while the app is marketed under a consumer brand? App Review requested additional clarification regarding ownership of the lending business and website domains? If so, what documentation or changes helped obtain approval? Did you need to: Change the Account Holder/Admin Apple IDs to use the parent company's domain? Add additional ownership documentation? Provide a corporate structure explanation or trademark/brand ownership details? Any guidance or experience would be greatly appreciated. Thank you.
Replies
0
Boosts
0
Views
91
Activity
1w
Apple Review
Hello! I can't stand the problem with Apple anymore and I don't know what to do. I get an update every few days to the application, I send it back for review, but every 4-5 days I get a rejection again. I don't know how to communicate directly with them and have them tell me the problem clearly, not just 5.2.2 I need transparent and fast communication. I've already lost a lot of time and money, I have other projects pending and I don't know what to do in this situation. I'm waiting for some advice and maybe a direct contact with the Apple developer. Thank you! Apple ID: 6770487788 Other App: 6770216468
Replies
0
Boosts
0
Views
52
Activity
1w
PWA (Angular) packaged via WebView for App Store – Guidance on App Review compliance and limitations
Body We are currently evaluating an architecture approach for an iOS application and are looking for guidance on App Store Review expectations and platform limitations. Context We are modernizing an existing healthcare application that handles regulated data (PHI). The application is intended for use by internal staff and authorized third-party contractors (not a consumer-facing app, and no monetization). To support iOS distribution, we are evaluating packaging an Angular-based Progressive Web App (PWA) using a lightweight native wrapper (e.g., via PWABuilder), resulting in a WebView-hosted application. Proposed Architecture Angular PWA hosted remotely and loaded via HTTPS Packaged inside a native iOS container (WKWebView-based) Authentication via Passkeys (WebAuthn / FIDO2) Backend APIs implemented in .NET Limited offline functionality using IndexedDB (non-sensitive data only) No persistent storage of sensitive data on-device The native wrapper primarily provides distribution and lifecycle management; most functionality is delivered via the hosted PWA. Key Consideration This application is not intended to function as a general-purpose browser, but rather as a purpose-built, workflow-specific experience for healthcare operations. Questions 1. App Review / Guideline 4.2 Have developers had success getting WebView-hosted applications (primarily PWA-driven) approved when they provide a complete and production-grade user experience? How does Apple typically evaluate whether such an app meets the “minimum functionality” requirement versus being considered a repackaged website? 2. Dynamic Content / Updates Are there specific restrictions on delivering functionality dynamically via server-hosted content after app approval? At what point would backend-driven changes require a new App Store submission? 3. Data Storage & WebView Behavior Are there notable differences in how iOS handles storage (e.g., IndexedDB, local storage) in: Safari-installed PWAs WebView-based apps distributed via the App Store? Are there known limitations or caveats when relying on IndexedDB within WKWebView? 4. Platform Capabilities Are there practical limitations for WebView-based apps related to: Offline functionality File handling Long-term platform support 5. Healthcare / Regulated Data For apps handling regulated healthcare data (PHI), are there additional expectations or best practices (beyond standard guidelines) that Apple reviewers typically look for? Goal We are trying to determine whether this architecture is viable for App Store distribution before proceeding further with implementation. Any insights, experiences, or pointers to relevant documentation would be greatly appreciated.
Replies
1
Boosts
0
Views
83
Activity
3d
App Status Stuck on Waiting for Review
Hello App Review Team, Our app submission has been stuck in the “Waiting for Review” status for an extended period, and we would like to kindly ask whether there is any issue or additional action required from our side. We have already uploaded the latest build and verified the In-App Purchase configuration in App Store Connect. Since the status has not changed, we wanted to check if the submission queue is functioning normally or if there is anything preventing the review from starting. We would appreciate any clarification or guidance you can provide. Submission ID: 85a6b879-5218-4f2c-b444-de09d148268e Apple ID: 6766198981 Best regards, Mert Akgün
Replies
0
Boosts
0
Views
118
Activity
1w
Multiple apps stuck in WAITING_FOR_REVIEW and expedited review form fails
Hello, I’m posting again because our previous forum post received the following Apple Staff reply: “Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.” However, the issue has not been resolved yet. We have not received any separate contact in App Store Connect, the Resolution Center, or email. We currently have two active apps in the same developer account that are stuck in Waiting for Review. Because multiple apps in the same account are affected at the same time, this seems like it may be an account-level App Review queue or routing issue rather than an individual app binary issue. For one of the affected apps: App ID: 6760743106 Review submission ID: 6950ecff-f833-404d-b04b-ac34ec552b85 Submitted: June 1, 2026 Review submission state: WAITING_FOR_REVIEW Review submission item state: READY_FOR_REVIEW App Store version state: WAITING_FOR_REVIEW Build processing state: VALID Build audience type: APP_STORE_ELIGIBLE Build expired: false TestFlight installation works normally, and there is no Resolution Center message. We are also unable to submit an expedited review request because the expedited review form itself fails. After selecting the correct app and platform, the form sends a POST request and receives HTTP 200 OK, but the response page displays: “Sorry, we didn’t receive your request. An error has occurred and your submission wasn’t completed. Please go back and try again. If you continue to have issues, contact us.” The POST payload includes the correct app ID and platform: expedite_app_id_req: 6760743106 expedite_app_platform: ios Could Apple Staff please check whether our developer account or these submissions are affected by an internal App Review queue/routing issue? We are currently blocked because the review has not started for multiple apps, we have not received any follow-up contact, and the expedited review request form cannot be submitted.
Replies
0
Boosts
0
Views
95
Activity
1w
App stuck in "Waiting for Review" for one week
Hello Apple Staff, Thank you for your previous reply. After my initial post, I understood that my app would enter the review process shortly. However, another three days have passed, and the status of my app remains “Waiting for Review.” I am becoming increasingly concerned about whether my app has successfully entered the review queue. Prior to this, I have already tried the following support channels without success: Contacting Apple support by phone Reaching out via email Requesting an expedited review Posting on developer forums I fully understand that app review times may vary, and I truly respect the work of the App Review team. However, this situation is becoming more serious for us. This submission is critical for our users, and the ongoing delay is having a significant impact on our operations and business. App Details: App ID: 6764726742 Submit time: 2026-06-01 Submission ID: 187011d0-1390-4abe-9252-f13410307c31 Current Status: Waiting for Review I would greatly appreciate it if Apple could kindly verify the following: Whether the current submission is properly queued for App Review Whether there is any internal processing or queuing issue preventing the review from starting Whether any action is required from my side that is not visible in App Store Connect If possible, could an Apple staff member please escalate this case to the App Review team, or at least confirm that the submission is correctly queued? I would be extremely grateful for any help or clarification. We feel stuck because we have tried every available support channel, yet the app remains in “Waiting for Review” with no progress. Thank you very much for your time and support. Best regards, Leon
Replies
0
Boosts
0
Views
80
Activity
1w
Multiple apps stuck in WAITING_FOR_REVIEW and expedited review form fails
Hello, I’m posting again because our previous forum post received the following Apple Staff reply: “Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.” However, the issue has not been resolved yet. We have not received any separate contact in App Store Connect, the Resolution Center, or email. We currently have two active apps in the same developer account that are stuck in Waiting for Review. Because multiple apps in the same account are affected at the same time, this seems like it may be an account-level App Review queue or routing issue rather than an individual app binary issue. For one of the affected apps: App ID: 6760743106 Review submission ID: 6950ecff-f833-404d-b04b-ac34ec552b85 Submitted: June 1, 2026 Review submission state: WAITING_FOR_REVIEW Review submission item state: READY_FOR_REVIEW App Store version state: WAITING_FOR_REVIEW Build processing state: VALID Build audience type: APP_STORE_ELIGIBLE Build expired: false TestFlight installation works normally, and there is no Resolution Center message. We are also unable to submit an expedited review request because the expedited review form itself fails. After selecting the correct app and platform, the form sends a POST request and receives HTTP 200 OK, but the response page displays: “Sorry, we didn’t receive your request. An error has occurred and your submission wasn’t completed. Please go back and try again. If you continue to have issues, contact us.” The POST payload includes the correct app ID and platform: expedite_app_id_req: 6760743106 expedite_app_platform: ios Could Apple Staff please check whether our developer account or these submissions are affected by an internal App Review queue/routing issue? We are currently blocked because the review has not started for multiple apps, we have not received any follow-up contact, and the expedited review request form cannot be submitted.
Replies
0
Boosts
0
Views
74
Activity
1w
App Store Connect Pending Termination Notice — no response after multiple appeals and support case
Hello, I received a Pending Termination Notice for my Apple Developer Program account. I submitted my first appeal on May 19, 2026. After receiving no response for an extended period, I submitted a second appeal with additional clarification and information. Most recently, I opened an Apple Developer Program Support case on June 2, 2026. I received the automatic confirmation email and case ID, but I have not received any further communication. At this time: My App Store Connect account remains accessible. I have not received a final decision. I have not received any request for additional information. I have not received any update regarding the status of the review. I understand that account reviews may take time, but I am unsure whether this length of silence is normal for a Pending Termination Notice case. Has anyone experienced a similar situation? Is there any recommended way to follow up, or should I simply continue waiting for a response from Apple? Thank you for any guidance.
Replies
1
Boosts
1
Views
287
Activity
1w