App Submission

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Submit your apps to the App Store using App Store Connect.

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First app stuck in “Waiting for Review” after resubmission — anyone seeing similar delays?
Hi everyone, I wanted to check whether other developers are currently experiencing longer-than-usual App Review waiting times. We are submitting the first public release of our iOS app, LongTable. Timeline: September 25: App Review provided feedback under Guideline 1.2 regarding user-generated/anonymous content. We implemented the requested moderation, reporting, blocking and safety changes. September 28: We replied to App Review explaining the changes and resubmitted the updated build. The submission has remained in “Waiting for Review” since September 28 and has not yet moved to “In Review.” We contacted Apple Developer Support yesterday to check whether anything is preventing the submission from progressing. There are currently no outstanding messages or actions requested from us in App Store Connect. Is anyone else currently seeing similar waiting times for a first app or a resubmission after App Review feedback? I’m mainly trying to understand whether this is part of the current review queue or whether there is anything else we should check on our side. Thank you.
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Auto-renewable subscription fails to submit — generic "errors with one or more of your items" / "unexpected error," but no field-level error shown
I'm trying to submit my app version together with two auto-renewable subscriptions (both in the same subscription group), and one of the two subscriptions will not submit, while the other submits with no issue. Setup One subscription group ("Crucibull Pro") with two subscriptions: Annual — $49.99/year — submits fine Weekly — $1.99/week — fails to submit Both are being submitted together with a new app build in a single review submission. The errors I get (they vary, none are field-specific) "There are errors with one or more of your items. To fix them, you need to remove the items and add them again to your submission." "Sorry, something went wrong. Try your request again." "An unexpected error was encountered when submitting for review. If the issue persists please contact us." Critically, there is no red/field-level error anywhere on the Weekly subscription's page — its status is "Prepare for Submission" and every field is filled. What I've tried (nothing has worked) Verified every field on Weekly: reference name, product ID, 1-week duration, availability (all countries), price ($1.99 with a valid start date), localization (display name + description), tax category, and an App Review screenshot. Compared Weekly side-by-side with Annual (which submits fine) and matched every field. Changed Weekly's Tax Category to "Match to parent app" to match Annual. Removed and re-added the items to the submission (per the error message's advice) multiple times. Configured the subscription group ranking/levels. Deleted the original Weekly subscription and recreated it from scratch with a new Product ID — same result. Confirmed App Store Connect is stable (System Status all green) and still errors. Tried fresh submissions, different browser/incognito, and re-uploading the screenshot. Current state The Annual sub and the app build are ready and submit fine. The Weekly sub is fully configured, identical to Annual, freshly recreated, on a stable platform — and still throws generic submission errors with no indication of what's actually wrong. Question Has anyone seen an auto-renewable subscription that's fully configured (and identical to a working one in the same group) fail to submit with only generic errors and no field-level detail? Is there a known backend/propagation issue, or a hidden requirement I'm missing? Any way to see the actual validation failure? Thanks in advance.
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Guideline 2.1 response submitted Sep 25 — no App Review response after 6 days
Hello, I’m looking for assistance with an App Store submission that appears to have stalled after a Guideline 2.1 – Information Needed request. App: Costante: Trading Discipline Version: 1.0.0 Build: 6 Timeline: September 25: App Review requested additional information under Guideline 2.1. September 25: I replied the same day with all requested information, including a physical-device screen recording and detailed answers regarding the app’s purpose, services, availability, and functionality. September 28: I followed up through the App Review message thread in App Store Connect. September 30: I contacted Apple Developer Support regarding the delay and received confirmation that a support case was opened. October 1: There has still been no further response or progress on the submission. Could someone from the App Review team please check whether this submission is still actively being processed, and whether any further action is required from my side? I can provide the Submission ID and Developer Support Case ID privately through the appropriate Apple support channel if required. Thank you.
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Guideline 2.1 response submitted Sep 25 — no App Review response after 6 days
Hello, I’m looking for assistance with an App Store submission that appears to have stalled after a Guideline 2.1 – Information Needed request. App: Costante: Trading Discipline Version: 1.0.0 Build: 6 Timeline: September 25: App Review requested additional information under Guideline 2.1. September 25: I replied the same day with all requested information, including a physical-device screen recording and detailed answers regarding the app’s purpose, services, availability, and functionality. September 28: I followed up through the App Review message thread in App Store Connect. September 30: I contacted Apple Developer Support regarding the delay and received confirmation that a support case was opened. October 1: There has still been no further response or progress on the submission. Could someone from the App Review team please check whether this submission is still actively being processed, and whether any further action is required from my side? I can provide the Submission ID and Developer Support Case ID privately through the appropriate Apple support channel if required. Thank you.
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App stuck "In Review" for 2 weeks after 2 weeks in "Waiting for Review”
Hi App Review team, • App: Offing — Offline Chat • Apple ID: id6793304688 • Version: 1.1.0 (build 14) • Submission ID: 443edd98-a4e6-4e0e-98ca-794bfb8583c2 On Sept 2 the app received a Guideline 2.1(b) Information Needed request about paid content. I replied that the app is completely free, with no In-App Purchases, subscriptions, accounts, or backend, since it works offline over Bluetooth. I resubmitted the same day. It waited until Sept 19 and has been In Review since then, 11 days as of today. I have a newer build ready but don't want to withdraw this one and restart the queue. Could someone check whether anything else is needed from me? Thank you!
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Validate App & Upload both hang indefinitely at "Preparing"
I have been trying for 24 hours to upload app, and first time this has happened in 8 years and 100+ uploads. Please help. Validate App and Upload both hang indefinitely at "Preparing" in Xcode Organizer. No error is ever returned — the progress bar freezes and the operation never completes or times out. Transporter 1.4.5 fails identically. Key detail: archive 2.4.3 (build 123), which Apple accepted and processed on Sept 10, 2026, now hangs the same way when validated. Same machine, same Xcode, same Apple ID. This rules out the archive, its signature, and its provisioning profile. Already ruled out: two independent networks (home Wi-Fi and iPhone cellular hotspot); the archive itself (known-good build 123 fails identically); Xcode install (27.0 / 27A266a, xcode-select verified correct); Apple ID session (signed out and back in three times); full reboot. macOS 27.0 (26A428) on MacBookPro18,4. Last successful upload Sept 10, 2026. 100+ prior archives uploaded without incident over several years. macOS has updated twice since Sept 10. Separately: Transporter 1.4.5 crashes on macOS 27.0 with an unhandled exception in TransporterKit while drawing its activity queue (EXC_BREAKPOINT via +[NSApplication _crashOnException:]).
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Resubmitted after fixing Guideline 2.1, still Waiting for Review
Hello, Our first submission was previously reviewed and we received feedback under Guideline 2.1 because the reviewer was unable to access the app due to a forced update issue. We fixed the issue completely, uploaded a new build, and resubmitted on Friday. The submission has now been in Waiting for Review for approximately 4–5 days with no further messages or requests. Could someone please confirm that the submission is correctly queued and that nothing else is required from our side? App: KIBAKI: Persian Community Submission ID: d1f921a3-9001-4ef2-a392-657860c437cd Current status: Waiting for Review Thank you.
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Error 90068: iOS 11 build accepted in early September, now MinimumOSVersion 11.0 is rejected
Hello, I’m looking for clarification and guidance regarding a recent App Store Connect upload validation change that is preventing us from delivering an important bug-fix update to existing users on legacy iOS versions. Our production iOS app has historically supported iOS 11 and later. On August 28, 2026, we successfully uploaded a build with: MinimumOSVersion = 11.0 The upload completed successfully, with warnings only. One of the warnings stated: “MinimumOSVersion too low. This app has a MinimumOSVersion of 11.0. Starting later this year, all iOS apps must have a MinimumOSVersion of 13.0 or later in order to be uploaded to App Store Connect or submitted for distribution.” No specific enforcement date was provided. The same upload also displayed another warning stating: “Starting in Spring 2027, all iOS apps must have a MinimumOSVersion of 15.0 or later…” We subsequently uploaded another build targeting iOS 11 around September 8, and that version was successfully released on the App Store on September 10, 2026. I no longer have a screenshot of the warning from that particular upload, but the build itself was accepted and the corresponding version was released successfully. However, on September 17, 2026, when attempting to upload our next bug-fix build with the same MinimumOSVersion of 11.0, Apple’s server-side validation rejected the build with: Error 90068 “This bundle is invalid. The value provided for the key MinimumOSVersion '11.0' is not acceptable.” This means that the server-side enforcement appears to have changed sometime after our successful upload around September 8 and before September 17. What is especially confusing is that: the previous warning only said that iOS 13 would become mandatory “later this year”, without providing a specific enforcement date; iOS 11 builds were still being accepted in early September, including the build that was released on September 10; the same validation dialog stated that iOS 15 would become mandatory only in Spring 2027; the upload now fails completely before the build reaches App Store Connect or TestFlight. Because validation fails during upload, we cannot submit this build to App Review or request an expedited review. We have already completed a final bug-fix release for our existing legacy iOS users. Our intention is not to continue supporting iOS 11 indefinitely. We plan to increase the minimum supported iOS version after this release. We are only trying to deliver one final bug-fix update to users who already have the application installed on legacy iOS versions. The fix is ready, but affected production users currently have no way to receive it. I opened Apple Developer Support Case ID 102966589079 on September 17, 2026 and sent a follow-up on September 21. So far I have only received automated acknowledgements. The Developer Support case history also shows: “Email with Apple Developer Support — September 19, 2026” but I did not receive any email from Apple on that date. I checked Inbox, Spam/Junk, and Trash. Phone support for this case currently shows: “Phone support is currently unavailable due to high call volumes.” I have attached screenshots showing: the successful August 28 upload with the iOS 13 / iOS 15 warnings; the current Error 90068 rejection; the support case history. Could Apple please clarify: On what exact date did the MinimumOSVersion 13 requirement begin being enforced? Was this enforcement date announced anywhere before it became a hard upload requirement? Is there any supported way to upload one final bug-fix build for existing legacy iOS users? Could Case ID 102966589079 please be routed to the appropriate App Store Connect / Distribution team? Thank you.
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Repeated Guideline 5.6 Rejections With No Specific Reason — Appeal Also Unanswered
Hi Apple Developer Community, I'm hoping someone from the App Review community or Apple can help me understand what may be happening with our app. Our educational app has now been rejected multiple times under Guideline 5.6 — Developer Code of Conduct. The problem is that we have not received a specific explanation identifying which feature, behavior, or part of the app is considered a violation. We have carefully reviewed the rejection and made sure that there are no features intentionally hidden from App Review. The functionality available to the reviewer is available to normal users as well. We have already: Replied to the App Review rejection asking for the specific reason. Submitted an appeal explaining the situation. Asked Apple to identify the specific feature or behavior that triggered Guideline 5.6. However, we have not received a response to either the appeal or our message in the App Review/Resolution Center yet. About the app: This is an educational application used by students for exam preparation. The upcoming examination period is approaching, and students are currently waiting for access to the application and its preparation materials. This makes the situation particularly time-sensitive for us. We are willing to make any changes required by Apple, but without knowing what behavior triggered 5.6, we don't want to keep making random changes and repeatedly resubmitting the same app. My questions are: What kinds of situations typically result in a 5.6 rejection when Apple does not specify a particular feature? Is there anything specific we should check in our app or review configuration? Is there a way to obtain clarification on the exact 5.6 concern while the appeal is pending? Should we wait for the appeal response before submitting another build? We would really appreciate any guidance. We are not trying to bypass App Review — we simply want to understand the specific issue so we can fix it correctly and provide students access before their exams. Thank you.
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App rejected because App Review cannot install app on iPad Air M3 – UIRequiredDeviceCapabilities
My app was rejected during App Review because the reviewer reported that the app could not be installed on their iPad Air 11-inch (M3) running iPadOS 26.6.2. The rejection references UIRequiredDeviceCapabilities. My development platform, Base44, tested the app on the same device type and confirmed that the app installs and launches successfully. They also confirmed that UIRequiredDeviceCapabilities is set to arm64. Because the issue cannot be reproduced outside of Apple’s App Review environment, Base44 recommended contacting Apple Developer Technical Support to obtain the exact installation error and device/install logs. However, the DTS submission form requires a focused Xcode sample project demonstrating the issue. I don’t have a separate Xcode sample project because the app is built through Base44. App: On Mangeoù Version: 1.0 Build: 10 Review device: iPad Air 11-inch (M3) OS: iPadOS 26.6.2 Is there a way for Apple to provide the exact installation error or relevant diagnostic information from the App Review device so the issue can be identified? Thank you.
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How to submit a build + subscription group together when the only existing submission has "Unresolved Issues"
I'm stuck on what should be a routine resubmission and can't find documented steps that match what I'm actually seeing in App Store Connect. Situation: My app's only existing submission (from an earlier rejected review round) is now in "Unresolved Issues" status. Per Apple's own docs, items can't be added to a submission in this state. I have a new build ready and uploaded (via eas submit / App Store Connect API), showing "Ready for Review" on the version page. I also have two subscriptions in the same subscription group, both fully configured and showing "Ready for Review" status. The subscriptions' own "Add for Review" button creates a separate Draft Submission, but that draft has no way to attach an app version to it. It just shows "To submit your items for review, add an app version for the selected platform," with no visible control to do so from that panel. The app version page itself has no "+" button next to Build and no "In-App Purchases and Subscriptions" section (some help docs describe this section; it doesn't appear on my version page at all). What I'm trying to do: submit the new build together with both subscriptions as one review submission, since it's a first-time auto-renewable subscription and Apple requires it be submitted alongside an app version. Has anyone run into this specific dead end: an app version with nowhere to attach IAPs, and a subscription draft with nowhere to attach a build? What's the actual current path to combine them? Screenshots of the exact UI I'm seeing available on request.
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Urgent Escalation Required – Developer Program Enrollment Pending – Case #20000132030420
Dear Apple Developer Support Team, I am writing to urgently escalate my Apple Developer Program enrollment issue regarding Case Number 20000132030420. I have been trying to enroll in the Apple Developer Program for almost two months, but my enrollment is still pending. I have contacted Apple Support multiple times and followed the instructions provided, but unfortunately, I have not received any meaningful update or resolution. More than a month ago, I was asked to submit my government-issued ID for verification, which I submitted as requested. Since then, I have received no update regarding the status of my enrollment. I have also attempted to contact support regarding this case, but my messages have not received a response. This prolonged delay is extremely frustrating and is preventing me from moving forward with my development work and publishing plans. I have been patient and have followed every step requested by Apple, but after nearly two months without a resolution, I am requesting that this case be urgently escalated to the appropriate team and that my enrollment status be reviewed. Please provide me with: An update on the current status of my enrollment. Confirmation that my submitted government ID has been received and reviewed. The reason for the continued delay, if applicable. A clear timeline for when my Apple Developer Program enrollment will be completed. I sincerely hope @Apple @Support can look into this matter and resolve it as soon as possible. This is now my last option to reach out again for support, as I have already spent considerable time trying to resolve this through the existing support channels. I would greatly appreciate a prompt response and resolution to Case #20000132030420. Kind regards,
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Serious issue with Apple and App Encryption Documentation Approval
I have a problem to solve. Wondering if anyone can help me? My app (auto-mobile Apple ID: 6802762195) uses a standard encryption algorithm, instead of using or accessing the encryption within Apple's operating system. So Apple requires you to fill out and submit App Encryption Documentation on appstoreconnect. Well I did that on Sept 5th 2026 and it is now Sept 21 2026 and Apple says “still in review.” So I contacted Apple Support on Sept 12. Asked why "still in review" on Sept 12. Their first reply is on Sept 15: “Your inquiry will be forwarded to Apple’s Export Compliance Department team for review and response.” A week passes and I hear nothing. So I email support again (Sept 18) and their second reply (Sept 21) is: “We currently do not have the right tools to share you the exact information you are looking for. if the status shows "In-review" for you that means "Your binary is currently being reviewed by Apple. If you want to remove your binary from the App Review queue, click Reject Binary". But if I remove the submitted App Encryption Documentation (“binary”) the app will be rejected. So I am kinda confused by Apple’s answers and advice so far. Anyone else have this issue? How did you resolve it? Why is Apple telling me "they don't have the right tools" to investigate the App Encryption Documentation on their own AppStoreConnect? Any input would be amazing... Because I've tried Apple and get no answer... or an answer that would make my app ineligible. Thanks in advance community!
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App "Happyy UAE" Waiting for Review for 11 days - unable to publish for over 2 months
Hello, I'm hoping someone from the App Review team can take a look at our submission. App name: Happyy UAE Latest submission date: 10 September 2026 Current status: Waiting for Review We have been trying to publish this app for more than two months. We addressed the feedback from previous reviews before resubmitting, but the latest submission has now been waiting for 11 days with no feedback, questions, or status change. This delay is holding up our launch. Could someone please check whether the submission is stuck, or let us know if anything else is needed from our side? Thank you for your help.
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Guideline 4.3(a) rejection on FlightCue — requesting a call with App Review (App ID: 6790973619)
Hi everyone, I'm hoping App Review can take a look at our case, or help us get a call. Our app FlightCue: Flight Tracker (App ID 6790973619, version 1.0) was rejected under Guideline 4.3(a) – Design – Spam on September 9 and, after a resubmission with new features, again on September 19, 2026. Timeline: September 1: submitted for review. September 9: first 4.3(a) rejection. September 9: we replied in App Store Connect, asked which of binary / metadata / concept applied, and requested a call (with our phone number, hours and language). We did not receive a call. September 17: App Review replied to our message that the app "still provides the same feature set as other apps submitted to the App Store for review." September 18: we resubmitted with the two feature areas we had been building: (1) a Turbulence tab on every flight screen – a segment-by-segment turbulence forecast along the actual route, headwind/tailwind and its effect on arrival time, thunderstorm areas the route crosses, nearby pilot reports (PIREPs), and takeoff/landing conditions at both airports; (2) a Price Tracker tab – fare-drop alerts for a route or a specific itinerary, re-checked daily by our backend, with price history. September 19: rejected again under 4.3(a), this time with the Extended Review note. FlightCue is a single app from a single developer account, developed in-house. Our next build (not yet submitted) also adds a flight by scanning the boarding pass. We are not resubmitting until we hear back. We have filed an appeal with the App Review Board, and we would be very grateful for a call so we can understand which part of the app or the listing is considered similar and change the right thing. Submission ID: 16908a41-1139-4832-bee7-87bce3bc6acd Thank you for your time Ercan Garip
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Expedited Review Accepted — App Still ‘Waiting for Review’
Hi Apple Developer Community, Our app has been going through App Review since September 13. We have addressed every issue raised by App Review. Importantly, the most recent review issues were primarily metadata-related. The latest screenshot issue was specifically stated by App Review as eligible to be resolved in our next update, but we nevertheless fixed it immediately and submitted on September 18. Our expedited review request was also accepted and confirmed by a Senior Advisor from Apple Developer Support. The app and all associated subscriptions are now back at “Waiting for Review.” Submission ID: 6b3c0adc-e145-4329-91cf-811c92e25a7b Given that the recent issues were metadata-related and have all been addressed, is there anything else preventing the expedited review from proceeding? If an Apple staff member could check or internally escalate the existing review, we would greatly appreciate it. Our team is standing by and can respond immediately to any additional requirements. Thank you.
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How do I upload iPhone Duo screenshots in App Store Connect?
The Screenshot specifications page lists iPhone Duo as an iPhone screenshot size: Outer display: 1398 × 2034 and 2034 × 1398 Inner display: 2007 × 2853 and 2853 × 2007 https://developer.apple.com/help/app-store-connect/reference/app-information/screenshot-specifications I cannot find a way to upload them. In App Store Connect, the App Previews and Screenshots device selector on my app's version page does not list iPhone Duo. The only iPhone options are the existing display sizes. In the App Store Connect API, ScreenshotDisplayType has no Duo case. The largest iPhone case is still APP_IPHONE_67. I checked the current reference: https://developer.apple.com/documentation/appstoreconnectapi/screenshotdisplaytype My questions: Where in App Store Connect do I upload iPhone Duo screenshots? If the option is not open yet, is there a ScreenshotDisplayType case for Duo that I should use through the API instead? Thanks.
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App in "In Review" for 17 days after accepted expedited request — Apple ID 6754971485
Hello, I am looking for guidance on a submission that has been in review for an unusually long time, and to ask whether other developers are seeing the same thing. App: Kids Coloring & Learning Games Apple ID: 6754971485 Platform: iOS Support case: 20000144299546 Timeline: 14 Aug 2026 — submitted, entered Waiting for Review 14–24 Aug — no movement (10 days), never entered In Review 25 Aug — cancelled and resubmitted the identical build ~3 Sept — entered In Review Today — still In Review That is 35 days since first submission and about 17 days in In Review. I have contacted Developer Support and my expedited review request was accepted and confirmed. Despite that, there has been no further movement and no communication. There are no messages in Resolution Center and the review team has not asked me for anything. This is an update to an app already live on the App Store, in the Kids Category with in-app subscriptions. The build itself is unchanged from a version that was previously approved. My questions: Is there a way to find out whether something specific is blocking this review, as opposed to it simply being queued? Are other developers currently seeing extended In Review times, particularly for Kids Category apps with subscriptions? Is there anything further I should do, or is waiting the only option at this point? I would rather fix a problem on my side than keep waiting if something is actually wrong. Any guidance would be appreciated. Thank you.
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Spam Rejection, now an account warning
Our app, Roll (Apple ID: 6797953438), has received two Guideline 4.3(a) spam rejections. Our responses have gone unanswered for almost 3 weeks, and then we got an account warning. August 27: First rejection. We replied requesting clarification, explaining the app’s functionality, and supplied a walkthrough video. September 14: After almost three weeks without clarification, we submitted a substantially revised build with new functionality. We included an explanation directly in the App Review notes. September 15: The exact same rejection, still without identifying the issue or addressing our notes to them. This time, it included a warning about account removal for repeated noncompliance. It seems Apple is refusing to read our replies. Instead, they got back to us with the same rejection and a warning. For what? Doing as we were told and writing a reply? Note that thus far, NONE of our replies have even been acknowledged. Has anyone resolved a similar 4.3(a) rejection? What helped you get specific clarification or a call with App Review?
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First app stuck in “Waiting for Review” after resubmission — anyone seeing similar delays?
Hi everyone, I wanted to check whether other developers are currently experiencing longer-than-usual App Review waiting times. We are submitting the first public release of our iOS app, LongTable. Timeline: September 25: App Review provided feedback under Guideline 1.2 regarding user-generated/anonymous content. We implemented the requested moderation, reporting, blocking and safety changes. September 28: We replied to App Review explaining the changes and resubmitted the updated build. The submission has remained in “Waiting for Review” since September 28 and has not yet moved to “In Review.” We contacted Apple Developer Support yesterday to check whether anything is preventing the submission from progressing. There are currently no outstanding messages or actions requested from us in App Store Connect. Is anyone else currently seeing similar waiting times for a first app or a resubmission after App Review feedback? I’m mainly trying to understand whether this is part of the current review queue or whether there is anything else we should check on our side. Thank you.
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Auto-renewable subscription fails to submit — generic "errors with one or more of your items" / "unexpected error," but no field-level error shown
I'm trying to submit my app version together with two auto-renewable subscriptions (both in the same subscription group), and one of the two subscriptions will not submit, while the other submits with no issue. Setup One subscription group ("Crucibull Pro") with two subscriptions: Annual — $49.99/year — submits fine Weekly — $1.99/week — fails to submit Both are being submitted together with a new app build in a single review submission. The errors I get (they vary, none are field-specific) "There are errors with one or more of your items. To fix them, you need to remove the items and add them again to your submission." "Sorry, something went wrong. Try your request again." "An unexpected error was encountered when submitting for review. If the issue persists please contact us." Critically, there is no red/field-level error anywhere on the Weekly subscription's page — its status is "Prepare for Submission" and every field is filled. What I've tried (nothing has worked) Verified every field on Weekly: reference name, product ID, 1-week duration, availability (all countries), price ($1.99 with a valid start date), localization (display name + description), tax category, and an App Review screenshot. Compared Weekly side-by-side with Annual (which submits fine) and matched every field. Changed Weekly's Tax Category to "Match to parent app" to match Annual. Removed and re-added the items to the submission (per the error message's advice) multiple times. Configured the subscription group ranking/levels. Deleted the original Weekly subscription and recreated it from scratch with a new Product ID — same result. Confirmed App Store Connect is stable (System Status all green) and still errors. Tried fresh submissions, different browser/incognito, and re-uploading the screenshot. Current state The Annual sub and the app build are ready and submit fine. The Weekly sub is fully configured, identical to Annual, freshly recreated, on a stable platform — and still throws generic submission errors with no indication of what's actually wrong. Question Has anyone seen an auto-renewable subscription that's fully configured (and identical to a working one in the same group) fail to submit with only generic errors and no field-level detail? Is there a known backend/propagation issue, or a hidden requirement I'm missing? Any way to see the actual validation failure? Thanks in advance.
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Guideline 2.1 response submitted Sep 25 — no App Review response after 6 days
Hello, I’m looking for assistance with an App Store submission that appears to have stalled after a Guideline 2.1 – Information Needed request. App: Costante: Trading Discipline Version: 1.0.0 Build: 6 Timeline: September 25: App Review requested additional information under Guideline 2.1. September 25: I replied the same day with all requested information, including a physical-device screen recording and detailed answers regarding the app’s purpose, services, availability, and functionality. September 28: I followed up through the App Review message thread in App Store Connect. September 30: I contacted Apple Developer Support regarding the delay and received confirmation that a support case was opened. October 1: There has still been no further response or progress on the submission. Could someone from the App Review team please check whether this submission is still actively being processed, and whether any further action is required from my side? I can provide the Submission ID and Developer Support Case ID privately through the appropriate Apple support channel if required. Thank you.
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Guideline 2.1 response submitted Sep 25 — no App Review response after 6 days
Hello, I’m looking for assistance with an App Store submission that appears to have stalled after a Guideline 2.1 – Information Needed request. App: Costante: Trading Discipline Version: 1.0.0 Build: 6 Timeline: September 25: App Review requested additional information under Guideline 2.1. September 25: I replied the same day with all requested information, including a physical-device screen recording and detailed answers regarding the app’s purpose, services, availability, and functionality. September 28: I followed up through the App Review message thread in App Store Connect. September 30: I contacted Apple Developer Support regarding the delay and received confirmation that a support case was opened. October 1: There has still been no further response or progress on the submission. Could someone from the App Review team please check whether this submission is still actively being processed, and whether any further action is required from my side? I can provide the Submission ID and Developer Support Case ID privately through the appropriate Apple support channel if required. Thank you.
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App stuck "In Review" for 2 weeks after 2 weeks in "Waiting for Review”
Hi App Review team, • App: Offing — Offline Chat • Apple ID: id6793304688 • Version: 1.1.0 (build 14) • Submission ID: 443edd98-a4e6-4e0e-98ca-794bfb8583c2 On Sept 2 the app received a Guideline 2.1(b) Information Needed request about paid content. I replied that the app is completely free, with no In-App Purchases, subscriptions, accounts, or backend, since it works offline over Bluetooth. I resubmitted the same day. It waited until Sept 19 and has been In Review since then, 11 days as of today. I have a newer build ready but don't want to withdraw this one and restart the queue. Could someone check whether anything else is needed from me? Thank you!
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Validate App & Upload both hang indefinitely at "Preparing"
I have been trying for 24 hours to upload app, and first time this has happened in 8 years and 100+ uploads. Please help. Validate App and Upload both hang indefinitely at "Preparing" in Xcode Organizer. No error is ever returned — the progress bar freezes and the operation never completes or times out. Transporter 1.4.5 fails identically. Key detail: archive 2.4.3 (build 123), which Apple accepted and processed on Sept 10, 2026, now hangs the same way when validated. Same machine, same Xcode, same Apple ID. This rules out the archive, its signature, and its provisioning profile. Already ruled out: two independent networks (home Wi-Fi and iPhone cellular hotspot); the archive itself (known-good build 123 fails identically); Xcode install (27.0 / 27A266a, xcode-select verified correct); Apple ID session (signed out and back in three times); full reboot. macOS 27.0 (26A428) on MacBookPro18,4. Last successful upload Sept 10, 2026. 100+ prior archives uploaded without incident over several years. macOS has updated twice since Sept 10. Separately: Transporter 1.4.5 crashes on macOS 27.0 with an unhandled exception in TransporterKit while drawing its activity queue (EXC_BREAKPOINT via +[NSApplication _crashOnException:]).
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Resubmitted after fixing Guideline 2.1, still Waiting for Review
Hello, Our first submission was previously reviewed and we received feedback under Guideline 2.1 because the reviewer was unable to access the app due to a forced update issue. We fixed the issue completely, uploaded a new build, and resubmitted on Friday. The submission has now been in Waiting for Review for approximately 4–5 days with no further messages or requests. Could someone please confirm that the submission is correctly queued and that nothing else is required from our side? App: KIBAKI: Persian Community Submission ID: d1f921a3-9001-4ef2-a392-657860c437cd Current status: Waiting for Review Thank you.
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Error 90068: iOS 11 build accepted in early September, now MinimumOSVersion 11.0 is rejected
Hello, I’m looking for clarification and guidance regarding a recent App Store Connect upload validation change that is preventing us from delivering an important bug-fix update to existing users on legacy iOS versions. Our production iOS app has historically supported iOS 11 and later. On August 28, 2026, we successfully uploaded a build with: MinimumOSVersion = 11.0 The upload completed successfully, with warnings only. One of the warnings stated: “MinimumOSVersion too low. This app has a MinimumOSVersion of 11.0. Starting later this year, all iOS apps must have a MinimumOSVersion of 13.0 or later in order to be uploaded to App Store Connect or submitted for distribution.” No specific enforcement date was provided. The same upload also displayed another warning stating: “Starting in Spring 2027, all iOS apps must have a MinimumOSVersion of 15.0 or later…” We subsequently uploaded another build targeting iOS 11 around September 8, and that version was successfully released on the App Store on September 10, 2026. I no longer have a screenshot of the warning from that particular upload, but the build itself was accepted and the corresponding version was released successfully. However, on September 17, 2026, when attempting to upload our next bug-fix build with the same MinimumOSVersion of 11.0, Apple’s server-side validation rejected the build with: Error 90068 “This bundle is invalid. The value provided for the key MinimumOSVersion '11.0' is not acceptable.” This means that the server-side enforcement appears to have changed sometime after our successful upload around September 8 and before September 17. What is especially confusing is that: the previous warning only said that iOS 13 would become mandatory “later this year”, without providing a specific enforcement date; iOS 11 builds were still being accepted in early September, including the build that was released on September 10; the same validation dialog stated that iOS 15 would become mandatory only in Spring 2027; the upload now fails completely before the build reaches App Store Connect or TestFlight. Because validation fails during upload, we cannot submit this build to App Review or request an expedited review. We have already completed a final bug-fix release for our existing legacy iOS users. Our intention is not to continue supporting iOS 11 indefinitely. We plan to increase the minimum supported iOS version after this release. We are only trying to deliver one final bug-fix update to users who already have the application installed on legacy iOS versions. The fix is ready, but affected production users currently have no way to receive it. I opened Apple Developer Support Case ID 102966589079 on September 17, 2026 and sent a follow-up on September 21. So far I have only received automated acknowledgements. The Developer Support case history also shows: “Email with Apple Developer Support — September 19, 2026” but I did not receive any email from Apple on that date. I checked Inbox, Spam/Junk, and Trash. Phone support for this case currently shows: “Phone support is currently unavailable due to high call volumes.” I have attached screenshots showing: the successful August 28 upload with the iOS 13 / iOS 15 warnings; the current Error 90068 rejection; the support case history. Could Apple please clarify: On what exact date did the MinimumOSVersion 13 requirement begin being enforced? Was this enforcement date announced anywhere before it became a hard upload requirement? Is there any supported way to upload one final bug-fix build for existing legacy iOS users? Could Case ID 102966589079 please be routed to the appropriate App Store Connect / Distribution team? Thank you.
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856
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Repeated Guideline 5.6 Rejections With No Specific Reason — Appeal Also Unanswered
Hi Apple Developer Community, I'm hoping someone from the App Review community or Apple can help me understand what may be happening with our app. Our educational app has now been rejected multiple times under Guideline 5.6 — Developer Code of Conduct. The problem is that we have not received a specific explanation identifying which feature, behavior, or part of the app is considered a violation. We have carefully reviewed the rejection and made sure that there are no features intentionally hidden from App Review. The functionality available to the reviewer is available to normal users as well. We have already: Replied to the App Review rejection asking for the specific reason. Submitted an appeal explaining the situation. Asked Apple to identify the specific feature or behavior that triggered Guideline 5.6. However, we have not received a response to either the appeal or our message in the App Review/Resolution Center yet. About the app: This is an educational application used by students for exam preparation. The upcoming examination period is approaching, and students are currently waiting for access to the application and its preparation materials. This makes the situation particularly time-sensitive for us. We are willing to make any changes required by Apple, but without knowing what behavior triggered 5.6, we don't want to keep making random changes and repeatedly resubmitting the same app. My questions are: What kinds of situations typically result in a 5.6 rejection when Apple does not specify a particular feature? Is there anything specific we should check in our app or review configuration? Is there a way to obtain clarification on the exact 5.6 concern while the appeal is pending? Should we wait for the appeal response before submitting another build? We would really appreciate any guidance. We are not trying to bypass App Review — we simply want to understand the specific issue so we can fix it correctly and provide students access before their exams. Thank you.
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App rejected because App Review cannot install app on iPad Air M3 – UIRequiredDeviceCapabilities
My app was rejected during App Review because the reviewer reported that the app could not be installed on their iPad Air 11-inch (M3) running iPadOS 26.6.2. The rejection references UIRequiredDeviceCapabilities. My development platform, Base44, tested the app on the same device type and confirmed that the app installs and launches successfully. They also confirmed that UIRequiredDeviceCapabilities is set to arm64. Because the issue cannot be reproduced outside of Apple’s App Review environment, Base44 recommended contacting Apple Developer Technical Support to obtain the exact installation error and device/install logs. However, the DTS submission form requires a focused Xcode sample project demonstrating the issue. I don’t have a separate Xcode sample project because the app is built through Base44. App: On Mangeoù Version: 1.0 Build: 10 Review device: iPad Air 11-inch (M3) OS: iPadOS 26.6.2 Is there a way for Apple to provide the exact installation error or relevant diagnostic information from the App Review device so the issue can be identified? Thank you.
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How to submit a build + subscription group together when the only existing submission has "Unresolved Issues"
I'm stuck on what should be a routine resubmission and can't find documented steps that match what I'm actually seeing in App Store Connect. Situation: My app's only existing submission (from an earlier rejected review round) is now in "Unresolved Issues" status. Per Apple's own docs, items can't be added to a submission in this state. I have a new build ready and uploaded (via eas submit / App Store Connect API), showing "Ready for Review" on the version page. I also have two subscriptions in the same subscription group, both fully configured and showing "Ready for Review" status. The subscriptions' own "Add for Review" button creates a separate Draft Submission, but that draft has no way to attach an app version to it. It just shows "To submit your items for review, add an app version for the selected platform," with no visible control to do so from that panel. The app version page itself has no "+" button next to Build and no "In-App Purchases and Subscriptions" section (some help docs describe this section; it doesn't appear on my version page at all). What I'm trying to do: submit the new build together with both subscriptions as one review submission, since it's a first-time auto-renewable subscription and Apple requires it be submitted alongside an app version. Has anyone run into this specific dead end: an app version with nowhere to attach IAPs, and a subscription draft with nowhere to attach a build? What's the actual current path to combine them? Screenshots of the exact UI I'm seeing available on request.
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Urgent Escalation Required – Developer Program Enrollment Pending – Case #20000132030420
Dear Apple Developer Support Team, I am writing to urgently escalate my Apple Developer Program enrollment issue regarding Case Number 20000132030420. I have been trying to enroll in the Apple Developer Program for almost two months, but my enrollment is still pending. I have contacted Apple Support multiple times and followed the instructions provided, but unfortunately, I have not received any meaningful update or resolution. More than a month ago, I was asked to submit my government-issued ID for verification, which I submitted as requested. Since then, I have received no update regarding the status of my enrollment. I have also attempted to contact support regarding this case, but my messages have not received a response. This prolonged delay is extremely frustrating and is preventing me from moving forward with my development work and publishing plans. I have been patient and have followed every step requested by Apple, but after nearly two months without a resolution, I am requesting that this case be urgently escalated to the appropriate team and that my enrollment status be reviewed. Please provide me with: An update on the current status of my enrollment. Confirmation that my submitted government ID has been received and reviewed. The reason for the continued delay, if applicable. A clear timeline for when my Apple Developer Program enrollment will be completed. I sincerely hope @Apple @Support can look into this matter and resolve it as soon as possible. This is now my last option to reach out again for support, as I have already spent considerable time trying to resolve this through the existing support channels. I would greatly appreciate a prompt response and resolution to Case #20000132030420. Kind regards,
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Wrong images in App Store
Hi , In the app store are my old image that you can see, and not the new ones ? How can i fix that ? This is from the connect If you see online its ok Appstore This is what i get in the app store (old)
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Serious issue with Apple and App Encryption Documentation Approval
I have a problem to solve. Wondering if anyone can help me? My app (auto-mobile Apple ID: 6802762195) uses a standard encryption algorithm, instead of using or accessing the encryption within Apple's operating system. So Apple requires you to fill out and submit App Encryption Documentation on appstoreconnect. Well I did that on Sept 5th 2026 and it is now Sept 21 2026 and Apple says “still in review.” So I contacted Apple Support on Sept 12. Asked why "still in review" on Sept 12. Their first reply is on Sept 15: “Your inquiry will be forwarded to Apple’s Export Compliance Department team for review and response.” A week passes and I hear nothing. So I email support again (Sept 18) and their second reply (Sept 21) is: “We currently do not have the right tools to share you the exact information you are looking for. if the status shows "In-review" for you that means "Your binary is currently being reviewed by Apple. If you want to remove your binary from the App Review queue, click Reject Binary". But if I remove the submitted App Encryption Documentation (“binary”) the app will be rejected. So I am kinda confused by Apple’s answers and advice so far. Anyone else have this issue? How did you resolve it? Why is Apple telling me "they don't have the right tools" to investigate the App Encryption Documentation on their own AppStoreConnect? Any input would be amazing... Because I've tried Apple and get no answer... or an answer that would make my app ineligible. Thanks in advance community!
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App "Happyy UAE" Waiting for Review for 11 days - unable to publish for over 2 months
Hello, I'm hoping someone from the App Review team can take a look at our submission. App name: Happyy UAE Latest submission date: 10 September 2026 Current status: Waiting for Review We have been trying to publish this app for more than two months. We addressed the feedback from previous reviews before resubmitting, but the latest submission has now been waiting for 11 days with no feedback, questions, or status change. This delay is holding up our launch. Could someone please check whether the submission is stuck, or let us know if anything else is needed from our side? Thank you for your help.
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Guideline 4.3(a) rejection on FlightCue — requesting a call with App Review (App ID: 6790973619)
Hi everyone, I'm hoping App Review can take a look at our case, or help us get a call. Our app FlightCue: Flight Tracker (App ID 6790973619, version 1.0) was rejected under Guideline 4.3(a) – Design – Spam on September 9 and, after a resubmission with new features, again on September 19, 2026. Timeline: September 1: submitted for review. September 9: first 4.3(a) rejection. September 9: we replied in App Store Connect, asked which of binary / metadata / concept applied, and requested a call (with our phone number, hours and language). We did not receive a call. September 17: App Review replied to our message that the app "still provides the same feature set as other apps submitted to the App Store for review." September 18: we resubmitted with the two feature areas we had been building: (1) a Turbulence tab on every flight screen – a segment-by-segment turbulence forecast along the actual route, headwind/tailwind and its effect on arrival time, thunderstorm areas the route crosses, nearby pilot reports (PIREPs), and takeoff/landing conditions at both airports; (2) a Price Tracker tab – fare-drop alerts for a route or a specific itinerary, re-checked daily by our backend, with price history. September 19: rejected again under 4.3(a), this time with the Extended Review note. FlightCue is a single app from a single developer account, developed in-house. Our next build (not yet submitted) also adds a flight by scanning the boarding pass. We are not resubmitting until we hear back. We have filed an appeal with the App Review Board, and we would be very grateful for a call so we can understand which part of the app or the listing is considered similar and change the right thing. Submission ID: 16908a41-1139-4832-bee7-87bce3bc6acd Thank you for your time Ercan Garip
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Expedited Review Accepted — App Still ‘Waiting for Review’
Hi Apple Developer Community, Our app has been going through App Review since September 13. We have addressed every issue raised by App Review. Importantly, the most recent review issues were primarily metadata-related. The latest screenshot issue was specifically stated by App Review as eligible to be resolved in our next update, but we nevertheless fixed it immediately and submitted on September 18. Our expedited review request was also accepted and confirmed by a Senior Advisor from Apple Developer Support. The app and all associated subscriptions are now back at “Waiting for Review.” Submission ID: 6b3c0adc-e145-4329-91cf-811c92e25a7b Given that the recent issues were metadata-related and have all been addressed, is there anything else preventing the expedited review from proceeding? If an Apple staff member could check or internally escalate the existing review, we would greatly appreciate it. Our team is standing by and can respond immediately to any additional requirements. Thank you.
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How do I upload iPhone Duo screenshots in App Store Connect?
The Screenshot specifications page lists iPhone Duo as an iPhone screenshot size: Outer display: 1398 × 2034 and 2034 × 1398 Inner display: 2007 × 2853 and 2853 × 2007 https://developer.apple.com/help/app-store-connect/reference/app-information/screenshot-specifications I cannot find a way to upload them. In App Store Connect, the App Previews and Screenshots device selector on my app's version page does not list iPhone Duo. The only iPhone options are the existing display sizes. In the App Store Connect API, ScreenshotDisplayType has no Duo case. The largest iPhone case is still APP_IPHONE_67. I checked the current reference: https://developer.apple.com/documentation/appstoreconnectapi/screenshotdisplaytype My questions: Where in App Store Connect do I upload iPhone Duo screenshots? If the option is not open yet, is there a ScreenshotDisplayType case for Duo that I should use through the API instead? Thanks.
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App in "In Review" for 17 days after accepted expedited request — Apple ID 6754971485
Hello, I am looking for guidance on a submission that has been in review for an unusually long time, and to ask whether other developers are seeing the same thing. App: Kids Coloring & Learning Games Apple ID: 6754971485 Platform: iOS Support case: 20000144299546 Timeline: 14 Aug 2026 — submitted, entered Waiting for Review 14–24 Aug — no movement (10 days), never entered In Review 25 Aug — cancelled and resubmitted the identical build ~3 Sept — entered In Review Today — still In Review That is 35 days since first submission and about 17 days in In Review. I have contacted Developer Support and my expedited review request was accepted and confirmed. Despite that, there has been no further movement and no communication. There are no messages in Resolution Center and the review team has not asked me for anything. This is an update to an app already live on the App Store, in the Kids Category with in-app subscriptions. The build itself is unchanged from a version that was previously approved. My questions: Is there a way to find out whether something specific is blocking this review, as opposed to it simply being queued? Are other developers currently seeing extended In Review times, particularly for Kids Category apps with subscriptions? Is there anything further I should do, or is waiting the only option at this point? I would rather fix a problem on my side than keep waiting if something is actually wrong. Any guidance would be appreciated. Thank you.
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Spam Rejection, now an account warning
Our app, Roll (Apple ID: 6797953438), has received two Guideline 4.3(a) spam rejections. Our responses have gone unanswered for almost 3 weeks, and then we got an account warning. August 27: First rejection. We replied requesting clarification, explaining the app’s functionality, and supplied a walkthrough video. September 14: After almost three weeks without clarification, we submitted a substantially revised build with new functionality. We included an explanation directly in the App Review notes. September 15: The exact same rejection, still without identifying the issue or addressing our notes to them. This time, it included a warning about account removal for repeated noncompliance. It seems Apple is refusing to read our replies. Instead, they got back to us with the same rejection and a warning. For what? Doing as we were told and writing a reply? Note that thus far, NONE of our replies have even been acknowledged. Has anyone resolved a similar 4.3(a) rejection? What helped you get specific clarification or a call with App Review?
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