App Submission

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Submit your apps to the App Store using App Store Connect.

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Update stuck in "Waiting for Review" for over a month – case 102994201298
InstaShield 1.1.6 (Apple ID 6791182463) has been in "Waiting for Review" for over a month. The updated Paid Applications Schedule was pending on our account until October 14, 2026; it's accepted now and all agreements show Active. Expedite request and support emails haven't received a reply (case 102994201298). The update fixes import errors that block most of our iOS users: of 37 iOS users who signed up in the last 15 days, only 4 could complete an analysis on 1.1.5. The same fixes are already live on Android. Could someone from App Review please take a look? Thank you.
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Org account waiting over 2 weeks for a review
Apple ID: 6819042653 Team ID: 68B846UWG5 Hey there, this is not the first App, that I've submitted to the Appstore. I had a succesfully launched an app back in 2017-2018. I also went ahead and changed my account type from individual to an org via the DUNS number, hoping this would help. It has been over 14+ days already and I have requested an expedited review as well. I didn't receive any feedback or any updates. I tried to contact the support, but no one reached out to me yet. The App I'm submitting is one of the simplest apps you could imagine. It is only client sided, it is open source. No registration needed, no data is collected. Free app, no ads and no in app purchases either. I really cannot imagine what might be holding back this review. On Google Play it has been out for over 4 months now. But there is still no hope to publish via Appstore. Can someone help me out with this? Is there anything else that I could do?
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Apple Developer Account Facing Termination – Appeal Submitted but No Response
Hi Apple Developer Community, I'm reaching out to share my situation and seek advice from developers who may have experienced something similar. Recently, my Apple Developer account received a Pending Termination Notice, and my app, FastWise: IF Fasting Timer (App ID: 6798288587), was removed from the App Store. Apple stated that the account had been flagged for alleged dishonest or fraudulent activity related to developer identity or account information, citing Section 3.2(f) of the Apple Developer Program License Agreement and App Review Guideline 5.6.2. I submitted an official appeal to the App Review Board on October 8, 2026, explaining my situation and requesting a review of the decision. I also contacted Apple Developer Support by phone. However, as of October 16, I have not received any updates or response regarding my appeal. I'm concerned because the notice states that my developer membership may be terminated, earnings payments are paused, and app transfers are disabled. I fully respect Apple's policies and understand the importance of maintaining a trustworthy App Store ecosystem. I am willing to provide any additional information or documentation required to resolve this matter. I would appreciate guidance from the community on a few questions: Has anyone experienced a similar Pending Termination Notice and successfully appealed it? How long does Apple typically take to respond to a developer account termination appeal? Is there an official way to request a status update or escalation when an appeal has already been submitted? Are there any additional steps I should take while waiting for the App Review Board's response? App: FastWise: IF Fasting Timer App ID: 6798288587 Appeal submitted: October 8, 2026 Any insights or experiences would be greatly appreciated. I hope to resolve this situation fairly and continue developing apps for the Apple ecosystem. Thank you for your support!
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App Stuck in "Waiting for Review" for Critical Production Bug Fix
Hi everyone, We are in a critical situation. Our app has been stuck in the "Waiting for Review" status for 10 days now. We have a scheduled marketing campaign starting immediately with pre-allocated budget, and this delay is causing severe financial loss and blocking our entire launch timeline. We already submitted an Expedited Review request explaining the time-sensitive marketing event, but we have received no response. 10 days in "Waiting for Review" is unusually long for us. • Status: Waiting for Review • Days Waiting: 10 Days • Issue: Blocking scheduled marketing campaign Has anyone experienced a 10-day delay just waiting for the review to start recently? Is there any way to escalate this directly, or should we contact Apple Developer Support via phone/active chat? We don't want to cancel and resubmit to avoid losing our place in the queue. Any urgent advice is appreciated. Thank you.
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TerraPulse - Waiting for Review since 8 October after Guideline 2.1 reply
Hello, My app TerraPulse (iOS 1.0, Apple ID: 6820235734) has been in “Waiting for Review” since Thursday 8 October 2026. Timeline: First submission received a Guideline 2.1 “Information Needed” request. On 8 October I replied in the Resolution Center with the requested information, added the details to the App Review notes, and resubmitted. Since then the status has not changed. On 13 October I contacted App Review through the Contact Us form but have not yet received a reply. This is my first app on a new developer account. Could someone from App Review please check whether the submission is still in the queue, or whether anything else is needed from me? I’m happy to provide a demo video or any further information straight away. Thank you for your help.
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Which iPhone Duo screenshot orientations can/should I upload?
I'm trying to prepare my app for the iPhone Duo release. I'm now producing the screenshots for the Duo. Apple's guidance gives dimensions for folded and unfolded, but these dimensions are both different in height, so they would make them visually uneven on the App Store, which would undoubtedly be refused. My screenshots show the device on a coloured background. I have shots for both open landscape and closed portrait, but I'm unsure how to properly format them. Are there any examples that Apple have released for me to review?
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New app stuck in "Waiting for Review" for 7 days after "Information Needed"
Hello App Review team, Our first app, Armor Sandbox (Apple ID 6821128741), received a Guideline 2.1 "Information Needed" message on October 10. We replied within two hours with the requested screen recording and all seven answers, and resubmitted the same day. Since then, the app and its in-app purchase have been in "Waiting for Review" for 7 days (since October 10), with an expedited review request active. There have been no new messages from App Review. The game is already live on Google Play and players are asking for the iPhone version. Could you please check whether anything is blocking this submission or needed from our side? Thank you very much.
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Existing screenshots not displayed in Preview
My App Preview videos display correctly, but none of the existing screenshots are visible in Preview. Both the released version and new created version. However, in the Asset Library (one of the newly introduced tabs in App Store Connect), those screenshots are marked as used in all versions. I tried to re-upload the screenshots or browse from assets, but the system returned an error. I suspect this happens because the screenshots are already attached to the version but fail to display, which prevents any new screenshots from being added. Another similar issue is that previews for newly added assets disappear as soon as the web page is switched. I uploaded a video/screenshot for the Header and Search Results. Although it processed successfully, the preview does not display unless I manually click the Preview button. Furthermore, if I navigate to a different page in App Store Connect (such as switching to another localized language to add a new asset) and then return to the original language, the preview is completely gone. However, according to the Asset Library, the header asset has already been successfully added. It appears that the Preview function in the newly updated App Store Connect is experiencing bugs. Currently, this issue is blocking me from submitting new versions. Filed FB25118327
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App Stuck in "Waiting for Review" for Over 3 Weeks After Re-Submission
Hello, My app was reviewed and rejected on June 26, 2026 (3:48 PM). I fixed every issue mentioned by the App Review team and submitted a new build. After about one week, the app was still stuck in "Waiting for Review" and had never moved to "In Review." Thinking there might have been an issue with the submission itself, I canceled it and submitted it again. Submission ID: 0e03f336-27f3-42d0-9d15-a0df4e8ac77a Unfortunately, even after re-submitting, the app is still in "Waiting for Review", and I haven't received any communication explaining the delay. Has anyone experienced a similar situation? If so, how did you get the review process moving again? Any guidance would be greatly appreciated. Thank you.
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"waiting for review" since Sep 29th!
Hello Apple Developer Community, FlightPay has been stuck in “Waiting for Review” since 29 September 2026 and has never progressed to “In Review”. App: FlightPay Version / Build: 1.0 Submission ID: 54f7a4eb-8a71-4563-af38-0ef09f32ccd1 Apple ID: 6777972569 Timeline: 29 September: submitted for App Review Planned release date: 01 October Expedited review subsequently requested Contacted Developer Support twice via the Contact Us form No response to either support request No outstanding requests or actions are shown in App Store Connect The submission has now been waiting for over two weeks and appears to be stuck before review has even started. Could Apple App Review please check whether this submission is correctly queued or whether it is affected by an internal hold or routing issue? We can provide any additional information immediately if required. Thank you.
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Apple Developer Account Flagged for Termination Under Guideline 5.6.2 — Seeking a Clear Explanation and Appeal Status
Hello Apple Developer Community, I am posting here because I have been unable to obtain a satisfactory explanation from Apple Support regarding my Apple Developer Program membership, which was flagged for termination over alleged dishonest or fraudulent activity. I am hoping someone with relevant experience or knowledge of the Developer Program review process can help me understand the appropriate next steps. Background My Apple Developer Program membership was registered as an Individual under my own legal identity. During enrollment, I provided my genuine government-issued identification when Apple requested it. I have been the sole owner and operator of my developer account and the applications associated with it. I received a notice alleging dishonest or fraudulent activity under Section 3.2(f) of the Apple Developer Program License Agreement and App Review Guideline 5.6.2, Developer Identity. The notice states that false or fraudulent account information, documentation, or representations were provided during enrollment or after the account was created. However, it does not identify the particular document, information, application, or activity that Apple considers inaccurate. Before receiving this notice, I was not asked to provide additional identity documents, correct my account information, or explain any specific discrepancy. My attempts to obtain clarification I have contacted Apple Support and spoken with phone support, but I have not received a satisfactory explanation of the specific concern underlying this action. I submitted an appeal through the designated process and am currently awaiting a response. My appeal has not been denied; I have not yet received a decision. While I understand that these reviews may require time, the lack of a specific explanation has left me uncertain about what information Apple believes was false or misleading and how I can meaningfully address the allegation. What I am requesting I respect Apple's responsibility to maintain trust and integrity within the developer ecosystem. I am not asking for its policies to be waived. I am asking for a fair and transparent opportunity to understand the concern associated with my membership. I would appreciate guidance on the following questions: Is there an appropriate escalation channel for an individual developer whose membership has been flagged for termination under Guideline 5.6.2 and whose appeal remains pending? Is it possible to obtain clarification about whether the concern relates to identity verification, enrollment information, app ownership or representation, or another issue? If standard phone support cannot provide details about the allegation, which team or process is responsible for reviewing such concerns? Is there an established way to request an update on a pending appeal when no decision has been communicated? I am willing to cooperate fully, provide supporting documentation, and correct any genuine inaccuracies if they are identified. However, without knowing what information or conduct is at issue, I cannot provide a targeted response or understand what needs to be resolved. I respectfully ask anyone familiar with this process, including an Apple representative if available, to help identify the appropriate route for obtaining clarification and a meaningful review. Thank you for your time and guidance.
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Waiting for Review after addressing 4.3(a) and NFC information request; support cases unanswered
Hello App Review team and fellow developers, We’re seeking assistance with Communicator Pro, version 2.0.2 (App Store ID: 6514321736). Here is the timeline: September 29: Build 102 was rejected under Guideline 4.3(a). App Review identified overlapping storefront availability with another app we submitted. Apple also requested a physical-device video demonstrating NFC functionality. The response included an “Extended Review” warning. October 1: We replied that we had removed the other app, Communicator Cloud, from the App Store and attached a video demonstrating NFC tag scanning and assignment on a physical iPhone. After receiving no further response, we withdrew the previous submission and resubmitted the same build. The current submission remains “Waiting for Review.” We contacted Apple Developer Support on October 9 and October 14 but have not received a response so far. We can provide case numbers privately through an appropriate Apple support channel. We understand that additional verification can take time. Could an App Review representative please check whether any information or action remains outstanding, and whether extended review or an account-level restriction is affecting this submission? We would be happy to provide further information or discuss any remaining concerns by phone. If other developers have experienced a similar situation, we would also appreciate hearing how it was resolved. Thank you for your assistance. The Communicator Pro team
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Urgent subscription fix still waiting after 5 hours of expedited review
My app is live, I’ve already spent money promoting it, and people can’t subscribe. I’m losing potential customers while the fix sits in the review queue, and I’m honestly really frustrated. I was told my corrected submission would still get expedited review, but it’s been almost 5 hours with no movement. I contacted support around midnight and still haven’t had an actual response, just automated acknowledgements. I’ve tried calling too, but phone support has been unavailable all morning. Is there anyone from App Review who can please look into this? I need to know if something is holding it up or if there’s anything else I need to do. This is affecting my business right now.
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App Store Connect W-9 Tax Information Cannot Be Updated, Finance Support Unresponsive Since July
I'm hoping someone here has experienced something similar or knows of a way to escalate an unresolved issue with Apple Finance Support. I've been trying to get my tax information corrected in App Store Connect since July 20, 2026, and nearly three months later, I'm still unable to get this resolved. My address has already been successfully updated elsewhere in App Store Connect. However, the address associated with my tax information, along with my tax exempt status, still needs to be corrected. Unfortunately, these are fields I cannot update myself and require Apple's assistance. Here is a timeline of what has happened so far: July 20: Initially contacted Apple regarding the tax information issue. Before September 10: Submitted another support request after the issue remained unresolved. September 10: Received an acknowledgment and Case ID from Apple. September 22: Followed up requesting an update. September 28: Followed up again after receiving no substantive response. October 9: Still no resolution, status update, or meaningful response from Finance Support. What makes this especially frustrating is that my app is otherwise ready for release, but the unresolved tax information is preventing me from launching it on the App Store. I've seen other developers mention being quoted approximately 10 business days for Finance Support responses. My current acknowledged case has been open well beyond that timeframe, and my original attempts to resolve this go back to July. I've continued replying to my existing support case rather than repeatedly opening new ones, but I'm not making any progress. Has anyone recently managed to get a response from Apple Finance Support regarding W-9 corrections or tax information updates? More importantly, is there an alternative escalation path when an unresolved tax issue is preventing an app from being released? I'm not looking to bypass any tax requirements. I simply need to correct information that Apple does not allow me to edit directly. Any advice or experiences from other developers dealing with this would be greatly appreciated.
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Excesive delay in app review status
Our app was submitted for review on Oct 8th and still today, Oct 14th is stil under "waiting for review" besides emails and inquiries sent. They normally say 48 hs but they are now 300% delayed on days. If someone knows how to formalize an expediting review, pls let me know. We have launch commited for Oct 22nd with people, $ invested, press, etc... Is very frustrating. Tks for your time ! Rgds, Ignacio.
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Guidelines 4.3(a) and 4.2.6: Publishing separate apps for multiple companies under one or separate developer accounts
Hello everyone, I’m developing a work management app using React Native/Expo for multiple companies. The apps share a common codebase and similar core functionality, but each company has its own app name, logo, bundle ID, and company-specific data. Each company wants a separate app publicly available on the App Store so users can search for and download it. Private distribution through Custom Apps or a single shared app with a company selector would not meet their requirements. I’d like to understand how App Review Guidelines 4.3(a) and 4.2.6 apply to these two scenarios: 1. All apps published under one organization’s developer account Our company would develop and publish all client apps under our own Apple Developer Program organization account. Is there a compliant way to support this model? What requirements would each app need to meet? 2. Each app published under the client company’s own developer account Each client company would enroll in the Apple Developer Program and publish its app under its own organization account, while our team handles development and assists with submission. Could these apps still be rejected under Guideline 4.3(a) because they share a codebase and similar functionality? For both scenarios, I’d appreciate clarification on the following: What differences in functionality, content, or business workflows would help establish each app as a distinct product? How does Guideline 4.2.6 apply to this shared-platform model? What supporting documentation should we provide, such as development contracts or letters of authorization? How should we explain the business need for separate apps in App Review Notes? Has anyone successfully implemented a similar model? I’m looking for a compliant, sustainable approach, rather than a workaround to the review guidelines. Thank you for your advice and experience.
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Two New Apps Stuck on “Waiting for Review” for More Than 7 Days After Rejection Fixes
Hello everyone, I submitted two completely new apps to the App Store on the same day. Both apps were initially rejected, and I addressed the issues identified by the App Review team and resubmitted them. However, both submissions have now remained in “Waiting for Review” for more than seven days. I have already contacted Apple Support regarding the delay, but I would appreciate hearing from other developers who may have experienced a similar situation. My questions are: Has anyone recently experienced this kind of delay with first-time app submissions? How long did it take for your apps to move from “Waiting for Review” to “In Review”? Is there anything else I should do, or is it better to leave both submissions in the queue? I would prefer not to withdraw the submissions and upload new builds unless there is a genuine reason to do so. Any advice or insight would be greatly appreciated. Thank you.
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App Stuck on “Waiting for Review” Since last 2 weeks
I submitted my app for review on Friday, October 2nd, and it has been in the “Waiting for Review” status ever since. I was hoping to release the app before the festival season begins in India, but the extended review time is making it difficult to meet that timeline. Has anyone faced this long waiting time for the first time app review?
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App Store Review Taking Longer Than 48 Hours – Anyone Else Experiencing Delays?
Hi everyone! I've read that most App Store reviews are completed within 48 hours, but my app has been waiting for review since Thursday, October 8. It's now Monday, October 12, here in South Korea (KST), which means this is already the fifth calendar day. I've already announced the update to my users, so I'm honestly not sure how to handle this situation or what to tell them. Is anyone else experiencing similar delays? How long have your app reviews been taking recently? I'd really appreciate hearing about your experiences. Thanks!
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Update stuck in "Waiting for Review" for over a month – case 102994201298
InstaShield 1.1.6 (Apple ID 6791182463) has been in "Waiting for Review" for over a month. The updated Paid Applications Schedule was pending on our account until October 14, 2026; it's accepted now and all agreements show Active. Expedite request and support emails haven't received a reply (case 102994201298). The update fixes import errors that block most of our iOS users: of 37 iOS users who signed up in the last 15 days, only 4 could complete an analysis on 1.1.5. The same fixes are already live on Android. Could someone from App Review please take a look? Thank you.
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Org account waiting over 2 weeks for a review
Apple ID: 6819042653 Team ID: 68B846UWG5 Hey there, this is not the first App, that I've submitted to the Appstore. I had a succesfully launched an app back in 2017-2018. I also went ahead and changed my account type from individual to an org via the DUNS number, hoping this would help. It has been over 14+ days already and I have requested an expedited review as well. I didn't receive any feedback or any updates. I tried to contact the support, but no one reached out to me yet. The App I'm submitting is one of the simplest apps you could imagine. It is only client sided, it is open source. No registration needed, no data is collected. Free app, no ads and no in app purchases either. I really cannot imagine what might be holding back this review. On Google Play it has been out for over 4 months now. But there is still no hope to publish via Appstore. Can someone help me out with this? Is there anything else that I could do?
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Apple Developer Account Facing Termination – Appeal Submitted but No Response
Hi Apple Developer Community, I'm reaching out to share my situation and seek advice from developers who may have experienced something similar. Recently, my Apple Developer account received a Pending Termination Notice, and my app, FastWise: IF Fasting Timer (App ID: 6798288587), was removed from the App Store. Apple stated that the account had been flagged for alleged dishonest or fraudulent activity related to developer identity or account information, citing Section 3.2(f) of the Apple Developer Program License Agreement and App Review Guideline 5.6.2. I submitted an official appeal to the App Review Board on October 8, 2026, explaining my situation and requesting a review of the decision. I also contacted Apple Developer Support by phone. However, as of October 16, I have not received any updates or response regarding my appeal. I'm concerned because the notice states that my developer membership may be terminated, earnings payments are paused, and app transfers are disabled. I fully respect Apple's policies and understand the importance of maintaining a trustworthy App Store ecosystem. I am willing to provide any additional information or documentation required to resolve this matter. I would appreciate guidance from the community on a few questions: Has anyone experienced a similar Pending Termination Notice and successfully appealed it? How long does Apple typically take to respond to a developer account termination appeal? Is there an official way to request a status update or escalation when an appeal has already been submitted? Are there any additional steps I should take while waiting for the App Review Board's response? App: FastWise: IF Fasting Timer App ID: 6798288587 Appeal submitted: October 8, 2026 Any insights or experiences would be greatly appreciated. I hope to resolve this situation fairly and continue developing apps for the Apple ecosystem. Thank you for your support!
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App Stuck in "Waiting for Review" for Critical Production Bug Fix
Hi everyone, We are in a critical situation. Our app has been stuck in the "Waiting for Review" status for 10 days now. We have a scheduled marketing campaign starting immediately with pre-allocated budget, and this delay is causing severe financial loss and blocking our entire launch timeline. We already submitted an Expedited Review request explaining the time-sensitive marketing event, but we have received no response. 10 days in "Waiting for Review" is unusually long for us. • Status: Waiting for Review • Days Waiting: 10 Days • Issue: Blocking scheduled marketing campaign Has anyone experienced a 10-day delay just waiting for the review to start recently? Is there any way to escalate this directly, or should we contact Apple Developer Support via phone/active chat? We don't want to cancel and resubmit to avoid losing our place in the queue. Any urgent advice is appreciated. Thank you.
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TerraPulse - Waiting for Review since 8 October after Guideline 2.1 reply
Hello, My app TerraPulse (iOS 1.0, Apple ID: 6820235734) has been in “Waiting for Review” since Thursday 8 October 2026. Timeline: First submission received a Guideline 2.1 “Information Needed” request. On 8 October I replied in the Resolution Center with the requested information, added the details to the App Review notes, and resubmitted. Since then the status has not changed. On 13 October I contacted App Review through the Contact Us form but have not yet received a reply. This is my first app on a new developer account. Could someone from App Review please check whether the submission is still in the queue, or whether anything else is needed from me? I’m happy to provide a demo video or any further information straight away. Thank you for your help.
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Which iPhone Duo screenshot orientations can/should I upload?
I'm trying to prepare my app for the iPhone Duo release. I'm now producing the screenshots for the Duo. Apple's guidance gives dimensions for folded and unfolded, but these dimensions are both different in height, so they would make them visually uneven on the App Store, which would undoubtedly be refused. My screenshots show the device on a coloured background. I have shots for both open landscape and closed portrait, but I'm unsure how to properly format them. Are there any examples that Apple have released for me to review?
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New app stuck in "Waiting for Review" for 7 days after "Information Needed"
Hello App Review team, Our first app, Armor Sandbox (Apple ID 6821128741), received a Guideline 2.1 "Information Needed" message on October 10. We replied within two hours with the requested screen recording and all seven answers, and resubmitted the same day. Since then, the app and its in-app purchase have been in "Waiting for Review" for 7 days (since October 10), with an expedited review request active. There have been no new messages from App Review. The game is already live on Google Play and players are asking for the iPhone version. Could you please check whether anything is blocking this submission or needed from our side? Thank you very much.
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Existing screenshots not displayed in Preview
My App Preview videos display correctly, but none of the existing screenshots are visible in Preview. Both the released version and new created version. However, in the Asset Library (one of the newly introduced tabs in App Store Connect), those screenshots are marked as used in all versions. I tried to re-upload the screenshots or browse from assets, but the system returned an error. I suspect this happens because the screenshots are already attached to the version but fail to display, which prevents any new screenshots from being added. Another similar issue is that previews for newly added assets disappear as soon as the web page is switched. I uploaded a video/screenshot for the Header and Search Results. Although it processed successfully, the preview does not display unless I manually click the Preview button. Furthermore, if I navigate to a different page in App Store Connect (such as switching to another localized language to add a new asset) and then return to the original language, the preview is completely gone. However, according to the Asset Library, the header asset has already been successfully added. It appears that the Preview function in the newly updated App Store Connect is experiencing bugs. Currently, this issue is blocking me from submitting new versions. Filed FB25118327
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Stuck at waiting for review
My New app version 1.0 stuck at waiting for review for 7 days. I know it takes long for new app but it takes too much this time. Since this is new app, I need to release it in time, so, is there anything I can do. But, update version of my old app took only 2 days which is submitted later than the new app. Is there anything I can do?
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App Stuck in "Waiting for Review" for Over 3 Weeks After Re-Submission
Hello, My app was reviewed and rejected on June 26, 2026 (3:48 PM). I fixed every issue mentioned by the App Review team and submitted a new build. After about one week, the app was still stuck in "Waiting for Review" and had never moved to "In Review." Thinking there might have been an issue with the submission itself, I canceled it and submitted it again. Submission ID: 0e03f336-27f3-42d0-9d15-a0df4e8ac77a Unfortunately, even after re-submitting, the app is still in "Waiting for Review", and I haven't received any communication explaining the delay. Has anyone experienced a similar situation? If so, how did you get the review process moving again? Any guidance would be greatly appreciated. Thank you.
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"waiting for review" since Sep 29th!
Hello Apple Developer Community, FlightPay has been stuck in “Waiting for Review” since 29 September 2026 and has never progressed to “In Review”. App: FlightPay Version / Build: 1.0 Submission ID: 54f7a4eb-8a71-4563-af38-0ef09f32ccd1 Apple ID: 6777972569 Timeline: 29 September: submitted for App Review Planned release date: 01 October Expedited review subsequently requested Contacted Developer Support twice via the Contact Us form No response to either support request No outstanding requests or actions are shown in App Store Connect The submission has now been waiting for over two weeks and appears to be stuck before review has even started. Could Apple App Review please check whether this submission is correctly queued or whether it is affected by an internal hold or routing issue? We can provide any additional information immediately if required. Thank you.
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Apple Developer Account Flagged for Termination Under Guideline 5.6.2 — Seeking a Clear Explanation and Appeal Status
Hello Apple Developer Community, I am posting here because I have been unable to obtain a satisfactory explanation from Apple Support regarding my Apple Developer Program membership, which was flagged for termination over alleged dishonest or fraudulent activity. I am hoping someone with relevant experience or knowledge of the Developer Program review process can help me understand the appropriate next steps. Background My Apple Developer Program membership was registered as an Individual under my own legal identity. During enrollment, I provided my genuine government-issued identification when Apple requested it. I have been the sole owner and operator of my developer account and the applications associated with it. I received a notice alleging dishonest or fraudulent activity under Section 3.2(f) of the Apple Developer Program License Agreement and App Review Guideline 5.6.2, Developer Identity. The notice states that false or fraudulent account information, documentation, or representations were provided during enrollment or after the account was created. However, it does not identify the particular document, information, application, or activity that Apple considers inaccurate. Before receiving this notice, I was not asked to provide additional identity documents, correct my account information, or explain any specific discrepancy. My attempts to obtain clarification I have contacted Apple Support and spoken with phone support, but I have not received a satisfactory explanation of the specific concern underlying this action. I submitted an appeal through the designated process and am currently awaiting a response. My appeal has not been denied; I have not yet received a decision. While I understand that these reviews may require time, the lack of a specific explanation has left me uncertain about what information Apple believes was false or misleading and how I can meaningfully address the allegation. What I am requesting I respect Apple's responsibility to maintain trust and integrity within the developer ecosystem. I am not asking for its policies to be waived. I am asking for a fair and transparent opportunity to understand the concern associated with my membership. I would appreciate guidance on the following questions: Is there an appropriate escalation channel for an individual developer whose membership has been flagged for termination under Guideline 5.6.2 and whose appeal remains pending? Is it possible to obtain clarification about whether the concern relates to identity verification, enrollment information, app ownership or representation, or another issue? If standard phone support cannot provide details about the allegation, which team or process is responsible for reviewing such concerns? Is there an established way to request an update on a pending appeal when no decision has been communicated? I am willing to cooperate fully, provide supporting documentation, and correct any genuine inaccuracies if they are identified. However, without knowing what information or conduct is at issue, I cannot provide a targeted response or understand what needs to be resolved. I respectfully ask anyone familiar with this process, including an Apple representative if available, to help identify the appropriate route for obtaining clarification and a meaningful review. Thank you for your time and guidance.
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Waiting for Review after addressing 4.3(a) and NFC information request; support cases unanswered
Hello App Review team and fellow developers, We’re seeking assistance with Communicator Pro, version 2.0.2 (App Store ID: 6514321736). Here is the timeline: September 29: Build 102 was rejected under Guideline 4.3(a). App Review identified overlapping storefront availability with another app we submitted. Apple also requested a physical-device video demonstrating NFC functionality. The response included an “Extended Review” warning. October 1: We replied that we had removed the other app, Communicator Cloud, from the App Store and attached a video demonstrating NFC tag scanning and assignment on a physical iPhone. After receiving no further response, we withdrew the previous submission and resubmitted the same build. The current submission remains “Waiting for Review.” We contacted Apple Developer Support on October 9 and October 14 but have not received a response so far. We can provide case numbers privately through an appropriate Apple support channel. We understand that additional verification can take time. Could an App Review representative please check whether any information or action remains outstanding, and whether extended review or an account-level restriction is affecting this submission? We would be happy to provide further information or discuss any remaining concerns by phone. If other developers have experienced a similar situation, we would also appreciate hearing how it was resolved. Thank you for your assistance. The Communicator Pro team
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5d
Urgent subscription fix still waiting after 5 hours of expedited review
My app is live, I’ve already spent money promoting it, and people can’t subscribe. I’m losing potential customers while the fix sits in the review queue, and I’m honestly really frustrated. I was told my corrected submission would still get expedited review, but it’s been almost 5 hours with no movement. I contacted support around midnight and still haven’t had an actual response, just automated acknowledgements. I’ve tried calling too, but phone support has been unavailable all morning. Is there anyone from App Review who can please look into this? I need to know if something is holding it up or if there’s anything else I need to do. This is affecting my business right now.
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5d
App Store Connect W-9 Tax Information Cannot Be Updated, Finance Support Unresponsive Since July
I'm hoping someone here has experienced something similar or knows of a way to escalate an unresolved issue with Apple Finance Support. I've been trying to get my tax information corrected in App Store Connect since July 20, 2026, and nearly three months later, I'm still unable to get this resolved. My address has already been successfully updated elsewhere in App Store Connect. However, the address associated with my tax information, along with my tax exempt status, still needs to be corrected. Unfortunately, these are fields I cannot update myself and require Apple's assistance. Here is a timeline of what has happened so far: July 20: Initially contacted Apple regarding the tax information issue. Before September 10: Submitted another support request after the issue remained unresolved. September 10: Received an acknowledgment and Case ID from Apple. September 22: Followed up requesting an update. September 28: Followed up again after receiving no substantive response. October 9: Still no resolution, status update, or meaningful response from Finance Support. What makes this especially frustrating is that my app is otherwise ready for release, but the unresolved tax information is preventing me from launching it on the App Store. I've seen other developers mention being quoted approximately 10 business days for Finance Support responses. My current acknowledged case has been open well beyond that timeframe, and my original attempts to resolve this go back to July. I've continued replying to my existing support case rather than repeatedly opening new ones, but I'm not making any progress. Has anyone recently managed to get a response from Apple Finance Support regarding W-9 corrections or tax information updates? More importantly, is there an alternative escalation path when an unresolved tax issue is preventing an app from being released? I'm not looking to bypass any tax requirements. I simply need to correct information that Apple does not allow me to edit directly. Any advice or experiences from other developers dealing with this would be greatly appreciated.
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148
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6d
Excesive delay in app review status
Our app was submitted for review on Oct 8th and still today, Oct 14th is stil under "waiting for review" besides emails and inquiries sent. They normally say 48 hs but they are now 300% delayed on days. If someone knows how to formalize an expediting review, pls let me know. We have launch commited for Oct 22nd with people, $ invested, press, etc... Is very frustrating. Tks for your time ! Rgds, Ignacio.
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6d
Guidelines 4.3(a) and 4.2.6: Publishing separate apps for multiple companies under one or separate developer accounts
Hello everyone, I’m developing a work management app using React Native/Expo for multiple companies. The apps share a common codebase and similar core functionality, but each company has its own app name, logo, bundle ID, and company-specific data. Each company wants a separate app publicly available on the App Store so users can search for and download it. Private distribution through Custom Apps or a single shared app with a company selector would not meet their requirements. I’d like to understand how App Review Guidelines 4.3(a) and 4.2.6 apply to these two scenarios: 1. All apps published under one organization’s developer account Our company would develop and publish all client apps under our own Apple Developer Program organization account. Is there a compliant way to support this model? What requirements would each app need to meet? 2. Each app published under the client company’s own developer account Each client company would enroll in the Apple Developer Program and publish its app under its own organization account, while our team handles development and assists with submission. Could these apps still be rejected under Guideline 4.3(a) because they share a codebase and similar functionality? For both scenarios, I’d appreciate clarification on the following: What differences in functionality, content, or business workflows would help establish each app as a distinct product? How does Guideline 4.2.6 apply to this shared-platform model? What supporting documentation should we provide, such as development contracts or letters of authorization? How should we explain the business need for separate apps in App Review Notes? Has anyone successfully implemented a similar model? I’m looking for a compliant, sustainable approach, rather than a workaround to the review guidelines. Thank you for your advice and experience.
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6d
Two New Apps Stuck on “Waiting for Review” for More Than 7 Days After Rejection Fixes
Hello everyone, I submitted two completely new apps to the App Store on the same day. Both apps were initially rejected, and I addressed the issues identified by the App Review team and resubmitted them. However, both submissions have now remained in “Waiting for Review” for more than seven days. I have already contacted Apple Support regarding the delay, but I would appreciate hearing from other developers who may have experienced a similar situation. My questions are: Has anyone recently experienced this kind of delay with first-time app submissions? How long did it take for your apps to move from “Waiting for Review” to “In Review”? Is there anything else I should do, or is it better to leave both submissions in the queue? I would prefer not to withdraw the submissions and upload new builds unless there is a genuine reason to do so. Any advice or insight would be greatly appreciated. Thank you.
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6d
App Stuck on “Waiting for Review” Since last 2 weeks
I submitted my app for review on Friday, October 2nd, and it has been in the “Waiting for Review” status ever since. I was hoping to release the app before the festival season begins in India, but the extended review time is making it difficult to meet that timeline. Has anyone faced this long waiting time for the first time app review?
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App Store Review Taking Longer Than 48 Hours – Anyone Else Experiencing Delays?
Hi everyone! I've read that most App Store reviews are completed within 48 hours, but my app has been waiting for review since Thursday, October 8. It's now Monday, October 12, here in South Korea (KST), which means this is already the fifth calendar day. I've already announced the update to my users, so I'm honestly not sure how to handle this situation or what to tell them. Is anyone else experiencing similar delays? How long have your app reviews been taking recently? I'd really appreciate hearing about your experiences. Thanks!
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