Hello, My app has been approved on March 14, 2023 and has the status "Ready for sale" ever since. But the app is still not available on App Store, and whenever i use the link in App Connect to view on App Store it says "App Not available. This app is currently not available in your country or region". Initially I made the app only available in my country, after few days of getting that error, I made it available worldwide but still can't seem to find my app being available. I've sent a support ticket to apple a few days ago but got no reply. In the approval email it said it may take up to 24 hours for the app to be available on App Store, but few days have passed and still not available on app store. The app is free, and i checked all the countries and regions for availability. What can be the problem, how long does it take? Thank you

We are planning to distribute our app outside of TestFlight because our testing period exceeds the 90-day limit. Since we have an Apple Developer account, we are considering using Unlisted App Distribution for long-term testing. I have a few questions regarding this approach: After completing testing via Unlisted Distribution, is it possible to switch the same app to a public App Store release, or would we need to create and submit a separate app for public distribution? If a separate app is required, are there any restrictions from Apple on releasing essentially the same app under a different bundle identifier through another distribution channel? (Additionally, once testing is finalised, we plan to discontinue the Unlisted App version.) Are there any potential complications or limitations we should anticipate (e.g., app review concerns, versioning, or policy compliance) related to this matter? Any guidance or best practices in this matter would be greatly appreciated.

Hi folks, I had a similar issue I was able to replicate without fail: Public beta submission fails with: "Beta app contract is missing" POST /iris/v1/betaAppReviewSubmissions returns 422 Error: TF_BETA_APP_REVIEW_RESPONSE Internal TestFlight installs fail with: "The requested app is not available or doesn't exist" Adding apps to beta review also fails I was unable to: Add builds to public testing groups Submit builds for TestFlight review Reliably update TestFlight metadata ("What to Test", etc.) The fix: filed via Feedback Assistant (not Developer Support email). Included a HAR capture of the failing request and response headers, also provided all affected App IDs (even though this was account-wide). Got traction within a couple days after filing, much faster than waiting on Developer Support. Note: In my case this affected every app on the account. From what I’ve seen, this may be triggered by changes to tester groups (adding/removing testers), but this is not confirmed. Seems to be a backend contract/entitlement desync Apple-side. Hope this helps someone.

Hello Apple App Review Team, and everyone, I am in a gap. I cant solve it. 2 days ago I received a copyright claim ref# APP264502-A As a 5 years experienced ASO professional, I choose and position keywords based on volume and relevancy. I didnt know that the keywords was copyrighted. After I received the App Store Notices email, I have took immediate action to prepare a new build to update the app title. I want to remove the copyrighted keyword. Now, because of this copyright claim, Apple put my account under "Pending Termination" status. Don't get me wrong, I can send the app to the review. But this status is blocking the app from going into App Review. Submission ID: 49f886fb-7d5e-4493-b7e8-5e5db2ab1e18 This is where I am stuck. The gap. the loop. I received copyright claim. Okay, of course I will remove your keyword. I need review to change app title. I cant get my app a review. I have created tickets, I replied all of the emails. I need help. This situation makes me stress a lot. I understand that companies or people can get copyrights. I respect that. And I move forward accordingly. I am willing to co-operate. Help needed. Thank you. Best regards,

I have a macOS App Store app with a lifetime non-consumable IAP. I can’t do a normal App Store app transfer, so the app will be re-released as a new app under a different Apple Developer Team. That means users’ old purchases won’t automatically carry over. I want to let existing customers keep their lifetime access in the new app, but I want to do it in an Apple-approved way and avoid anything that would look like a custom license-key unlock flow. A few questions: Is there any Apple-supported way for the new app to recognize a user’s purchase from the old app? If not, is the safest App Review-compliant option to make the new app’s equivalent IAP temporarily free or discounted? Would a custom migration/recovery flow for prior customers be allowed, or would that likely violate 3.1.1? Has anyone handled this kind of migration before? Thanks.

Hi everyone, I am experiencing an issue with App Store Connect and subscriptions. My app (Couple Organizer, App ID: 6748842796) already has an approved subscription group (Premium Plans) with Monthly and Yearly Premium options. Version 1.0.0 is live in the App Store, subscriptions are working. But - When preparing version 1.1.0 for submission the “In-App Purchases and Subscriptions” section is not visible on the submission page so I am unable to attach them to the new version of the app. I tried removing the build from review and re-adding another one but the section still does not appear. Subscriptions show status approved and ready for sale . My questions: Are subscriptions automatically carried forward to new app versions once approved in the first release? Or is there a step I’m missing to explicitly attach them again in every new version? Is this the expected behavior, or is it a bug in App Store Connect UI? Screenshots available if needed. Any advice would be appreciated!

I am unable to submit my app EggZap for review. When I navigate to my iOS App Version 1.0 submission page, I can make all edits and save successfully — screenshots, description, keywords, contact info all save without issue. However, as soon as I add a build to the submission and click Save, the button turns red with a ! error indicator and will not save. Removing the build allows the page to save normally again. The build (Build 51) is fully validated and shows as Complete in TestFlight. It is fully playable via TestFlight on my device. I have tried multiple browsers on multiple devices with the same result. Browser console shows a 409 Conflict error from the PATCH endpoint when saving with a build attached. I have already contacted Apple Developer Support (Case ID: 102858642503) but wanted to reach out to the community as well. I have seen other posts about this same issue but no real answer on how it was fixed. Has anyone experienced this? Any suggestions appreciated.

Hello, I would really appreciate if someone from Apple could take a look at this, as I believe there may be an issue with my submission or account. I submitted my app for review for the first time over a month ago, and it has been stuck in “Waiting for Review” ever since, with absolutely no updates. This delay is far beyond the typical review timeframes (which are usually just a few days). I have not received any rejection, feedback, or request for additional information. So far, I have already: Resubmitted the build Sent multiple support requests through App Store Connect Requested an expedited review (which was approved) Despite all of this, there has been no progress at all. I have also sent several support messages and emails, but unfortunately I have not received any response so far. It feels like my case is not being reviewed at all, which makes it very difficult to understand what is going wrong. The app is quite standard and does not contain anything that should require extended review. At this point, I am concerned that there might be: An issue with my developer account A submission stuck in the review queue Or some kind of internal flag that I am not aware of Has anyone experienced a similar situation where an app remained in “Waiting for Review” for over a month? And if anyone from Apple is reading this, could you please check if there is any issue with my submission? Any help or guidance would be greatly appreciated. Thank you.

Hello, I would really appreciate if someone from Apple could take a look at this, as I believe there may be an issue with my submission or account. I submitted my app for review for the first time over a month ago, and it has been stuck in “Waiting for Review” ever since, with absolutely no updates. This delay is far beyond the typical review timeframes (which are usually just a few days). I have not received any rejection, feedback, or request for additional information. So far, I have already: Resubmitted the build Sent multiple support requests through App Store Connect Requested an expedited review (which was approved) Despite all of this, there has been no progress at all. I have also sent several support messages and emails, but unfortunately I have not received any response so far. It feels like my case is not being reviewed at all, which makes it very difficult to understand what is going wrong. The app is quite standard and does not contain anything that should require extended review. At this point, I am concerned that there might be: An issue with my developer account A submission stuck in the review queue Or some kind of internal flag that I am not aware of Has anyone experienced a similar situation where an app remained in “Waiting for Review” for over a month? And if anyone from Apple is reading this, could you please check if there is any issue with my submission? Any help or guidance would be greatly appreciated. Thank you.

Hello, I would really appreciate if someone from Apple could take a look at this, as I believe there may be an issue with my submission or account. I submitted my app for review for the first time over a month ago, and it has been stuck in “Waiting for Review” ever since, with absolutely no updates. This delay is far beyond the typical review timeframes (which are usually just a few days). I have not received any rejection, feedback, or request for additional information. So far, I have already: Resubmitted the build Sent multiple support requests through App Store Connect Requested an expedited review (which was approved) Despite all of this, there has been no progress at all. I have also sent several support messages and emails, but unfortunately I have not received any response so far. It feels like my case is not being reviewed at all, which makes it very difficult to understand what is going wrong. The app is quite standard and does not contain anything that should require extended review. At this point, I am concerned that there might be: An issue with my developer account A submission stuck in the review queue Or some kind of internal flag that I am not aware of Has anyone experienced a similar situation where an app remained in “Waiting for Review” for over a month? And if anyone from Apple is reading this, could you please check if there is any issue with my submission? Any help or guidance would be greatly appreciated. Thank you.

Hi everyone, I am looking for some guidance on a delayed review for a new app launch. Our app, Vibe: Real-Time Social Radar (App ID: 6758596460), has been stuck in the "Waiting for Review" status since March 22nd. Here is the context: It is version 1.0.1. Prior to March 22, we had removed our submission a few times to fix minor metadata issues before the review started. I understand this resets our place in the queue. We have just submitted an Expedited Review request due to an upcoming launch deadline. My question: Does removing a submission multiple times trigger an automated "spam" hold or push the app into a longer Senior Review queue? Is there anything else I can do via App Store Connect to ensure the reviewer has what they need, or do I just need to wait for the Expedited Review team to respond? Any insights from developers who have experienced a similar delay recently would be greatly appreciated!

Hello My app got rejected with the message "We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences." In short, my app is a vpn app built entirely by me. In Russia almost all vpn protocols are blocked: wireguard, openvpn etc. And the only protocol they could not block was vless. It was hard to implement it, i spent like 3 weeks on it writing my own package on flutter. The app first was uploaded to android and shared through testflight with some of my friends. And everyone switched to my app, because it works perfect for their needs: accessing instagram, twitter etc. Those apps are blocked here. So on my first attempt publishing i got 2 errors: Vpn should be published on the account that is organization Spam rejection I registered a company and switched from individual account to a company. I also changed the ui of the app (although i agree most vpns share the same concept design). I got rejected again with only "Guideline 4.3(a) - Design - Spam". I appealed with a question why was it it rejected, explaining that the app was built by me, and of course, i use some libraries. I got the same roboting response. After that i added some features: Built in private browser Network connection speed Today submitted the new version hoping it would pass, but yet again got "Guideline 4.3(a) - Design - Spam". I'm really frustrated, because i spent 3 months developing the app. I understand there are dozens of vpns. But vpn is not exactly the simple feature app. Some are bad, some are good, and some doesn't work at all. My app doesn't have any ads and paid subscriptions. I also renamed my app to "Incognito - Browser, VPN". But can't get pass. Would like to get some advices. Please help P.S. Sorry for my bad grammar

Hey everyone, I’m completely stuck and hoping someone here (or an Apple rep) can help, because Developer Support is just sending me the exact same template replies at this point. I submitted a standard version update for my app (Hadiyyati - Luxury Gifts) back on February 7th. It has now been over 45 days, and the status is still permanently frozen on "Waiting for Review." Here is the loop I am stuck in: I've had an Expedited Review requested and approved 3 separate times. Support gives me a case number, says they contacted the App Review Board, and tells me to wait. Weeks pass, nothing happens, and when I follow up, I get: "At this time, your app review is proceeding normally, and there is no further action you need to take." 45 days for a store update is not "proceeding normally." I strongly suspect my submission (ID: aeadea76-8fb4-437c-9c04-60171b909f3e) is bugged, corrupted, or locked in a "ghost state" on the App Store Connect backend. Has anyone dealt with a completely frozen submission like this? Is there a specific magic word or channel to get Tier 2 tech support to actually check the server status without me rejecting the build and starting all over? Any advice is hugely appreciated!

Hello everyone, I recently submitted my iOS app for review, but it was unfortunately rejected under Guideline 2.1(a) - Performance - App Completeness. For context, my app is a healthcare application built with Ionic. According to the App Review team's message, they found the app to be incomplete. They stated they were unable to review the app because they couldn't get past the login screen. The Root Cause: Upon investigating, we discovered the issue is related to IP Geo-blocking. Because the app handles sensitive healthcare data, our API provider strictly blocks all network traffic originating from outside of Italy to legally comply with European GDPR regulations. Since the App Review team tests from the US, their requests are being entirely blocked by the firewall, causing the login to fail and the app to look broken on their end. What I have verified so far: I have provided valid demo account credentials in the App Store Connect App Review Information section. I have tested the app thoroughly on physical devices and simulators (iOS 16/17) in Italy and couldn't reproduce any crashes or login issues. My Questions for the Community: Has anyone successfully navigated this situation before? Will Apple accept a detailed video demonstration of the app functioning correctly from an Italian IP? Is it possible to request that they review it using a local VPN? Or is the only reliable solution to build a completely separate "mock" environment with dummy data just for the App Review team? Are there any common pitfalls I might be overlooking here? Any advice on how to properly address this with the App Review Board would be greatly appreciated. Thank you

Hello, My app has been in “Waiting for Review” since Feb 13. I’ve contacted Apple Support via Contact Us but received no response. Any advice on how to escalate would be appreciated. Thank you!

Hello, My app "Zen Mahjong!" has been stuck in the App Review process for an unusually long time and I’m trying to understand if something might be wrong with the submission. Timeline: First submission entered “In Review” and stayed there for 6 days without a decision. I rejected that build, uploaded a new build and resubmitted on February 17. Since then the app has been in “Waiting for Review” for more than 3 weeks. Additional context: App size ~40 MB Only IAP is a “Remove Ads” purchase I already contacted Developer Support and opened an expedited review request. Support also mentioned that this delay seems unusual. Has anyone experienced something similar or could this indicate that the submission is stuck in the review pipeline? Any guidance would be greatly appreciated. Thank you.

Hello Apple Developer Community and App Review Team, I am reaching out here because I am completely stuck and have not received a response from the standard support channels. On March 4th, I requested and was successfully granted an Expedited Review for a critical bug fix for two of my apps ("Who Wants to Be AI Professor?" and "The Fed Chair"). However, it has been 12 days and both apps are still stuck in the "Waiting for Review" status. Suspecting a system glitch or "ghosting" issue, I contacted App Store Connect support on March 10th and received Case ID: 102840953234. The automated email stated I would receive a reply within 2 business days, but that time has long passed with no response. I kindly ask if an App Review Team member or Apple Staff could look into this Case ID and check if my submissions are stuck in a technical loop. I have refrained from canceling and resubmitting to avoid further delays, but I am currently completely blocked. Any help to push these manually to the review desk would be immensely appreciated. Thank you!

Hello everyone, I’m experiencing an issue with the review process for my app on App Store Connect. My app has been stuck in “Waiting for Review” for over 30 days, and the review process has not started yet. Initially, I submitted the build on February 9, but the status remained “Waiting for Review” for a long time and never moved to “In Review.” Because of this, I canceled the submission and resubmitted the build on February 17. However, even after resubmitting, the app is still stuck in “Waiting for Review.” I also submitted a request for an expedited review, but unfortunately I have not received any response regarding that request either. Since the app status is still “Waiting for Review,” the Resolution Center option is not available yet, so I cannot contact the App Review team directly from there. I also attempted to contact Apple Developer Support but have not received a response yet. Has anyone experienced a similar situation where the app remained in “Waiting for Review” for this long? Any guidance or suggestions on how to move the review process forward would be greatly appreciated. App details: App ID: id6755089083 First Submission Date: February 9 Resubmission Date: February 17 Submission ID: bbad192f-768f-40f6-bcc3-47f30b5ecb6d Thank you for your help.

Hello everyone, I submitted my app USDT Miner – Rig Manager to App Store Connect on February 2, and it has been in “Waiting for Review” status since then. I understand that review times can vary, but it has now been several days without any status change or feedback. This is my first submission for this app, and there are no resolution center messages or rejection notices so far. I wanted to ask: Is this delay normal at the moment? Are there any known review backlogs or factors that could cause an extended “Waiting for Review” status? Is there anything recommended to do from the developer side, or should I simply continue waiting? Any insights from Apple staff or fellow developers who’ve experienced similar delays would be appreciated. Thank you.

Hello, My app TouCal: AI Calorie Tracker seems to be stuck in the App Review process and I’m trying to understand if something might be wrong with the submission. App ID (Apple ID): 6698870692 Timeline: First submission: March 9 Since then the app has been in “Waiting for Review” for 4 days (as of March 13) Normally my app reviews are approved within 1–2 days, so this delay seems unusual. Please help review this submission as soon as possible! My users are currently facing a bug that should have been fixed in this version. Any guidance would be greatly appreciated. Thank you.