Hi,
I'm sure people see this all the time, but it's been approx 3 weeks (23 days) since I submitted my second app for review on App Store Connect. My first one got accepted with no issues after a couple changes.
For this app, I first made a review request on Sep 25 and resubmitted after 3 days on Sep 28 as I saw some posts on the forums recommending this.
However, Apple recommends the opposite, so I've left my Sep 28 submission untouched and [contacted Apple Support](https://developer.apple.com/contact/) over the past month (email on Oct 10 then another on Oct 19) with zero response or help.
I also previously tried to contact Apple in order to change my account from individual -> organization, but got ghosted after I asked a question on the website I needed to submit to begin migrating the account.
Is there anything I can do? I'm saving my expedited app review request as I already have some new features and updates my clients want after this initial submission, but it's taking such a long time that it's almost guaranteed my business reputation will be affected. I did warn my clients about this beforehand in person (and in contract) so thankfully they're quite understanding — still crazy though and not sure what to do at this point.
Topic:
App Store Distribution & Marketing
SubTopic:
App Review
Tags:
App Review
App Store
App Store Connect
App Submission
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