My App Preview videos display correctly, but none of the existing screenshots are visible in Preview. Both the released version and new created version. However, in the Asset Library (one of the newly introduced tabs in App Store Connect), those screenshots are marked as used in all versions. I tried to re-upload the screenshots or browse from assets, but the system returned an error. I suspect this happens because the screenshots are already attached to the version but fail to display, which prevents any new screenshots from being added. Another similar issue is that previews for newly added assets disappear as soon as the web page is switched. I uploaded a video/screenshot for the Header and Search Results. Although it processed successfully, the preview does not display unless I manually click the Preview button. Furthermore, if I navigate to a different page in App Store Connect (such as switching to another localized language to add a new asset) and then return to the original language, the preview is completely gone. However, according to the Asset Library, the header asset has already been successfully added. It appears that the Preview function in the newly updated App Store Connect is experiencing bugs. Currently, this issue is blocking me from submitting new versions. Filed FB25118327

My New app version 1.0 stuck at waiting for review for 7 days. I know it takes long for new app but it takes too much this time. Since this is new app, I need to release it in time, so, is there anything I can do. But, update version of my old app took only 2 days which is submitted later than the new app. Is there anything I can do?

Hello, My app was reviewed and rejected on June 26, 2026 (3:48 PM). I fixed every issue mentioned by the App Review team and submitted a new build. After about one week, the app was still stuck in "Waiting for Review" and had never moved to "In Review." Thinking there might have been an issue with the submission itself, I canceled it and submitted it again. Submission ID: 0e03f336-27f3-42d0-9d15-a0df4e8ac77a Unfortunately, even after re-submitting, the app is still in "Waiting for Review", and I haven't received any communication explaining the delay. Has anyone experienced a similar situation? If so, how did you get the review process moving again? Any guidance would be greatly appreciated. Thank you.

Hello Apple Developer Community, FlightPay has been stuck in “Waiting for Review” since 29 September 2026 and has never progressed to “In Review”. App: FlightPay Version / Build: 1.0 Submission ID: 54f7a4eb-8a71-4563-af38-0ef09f32ccd1 Apple ID: 6777972569 Timeline: 29 September: submitted for App Review Planned release date: 01 October Expedited review subsequently requested Contacted Developer Support twice via the Contact Us form No response to either support request No outstanding requests or actions are shown in App Store Connect The submission has now been waiting for over two weeks and appears to be stuck before review has even started. Could Apple App Review please check whether this submission is correctly queued or whether it is affected by an internal hold or routing issue? We can provide any additional information immediately if required. Thank you.

Hello Apple Developer Community, I am posting here because I have been unable to obtain a satisfactory explanation from Apple Support regarding my Apple Developer Program membership, which was flagged for termination over alleged dishonest or fraudulent activity. I am hoping someone with relevant experience or knowledge of the Developer Program review process can help me understand the appropriate next steps. Background My Apple Developer Program membership was registered as an Individual under my own legal identity. During enrollment, I provided my genuine government-issued identification when Apple requested it. I have been the sole owner and operator of my developer account and the applications associated with it. I received a notice alleging dishonest or fraudulent activity under Section 3.2(f) of the Apple Developer Program License Agreement and App Review Guideline 5.6.2, Developer Identity. The notice states that false or fraudulent account information, documentation, or representations were provided during enrollment or after the account was created. However, it does not identify the particular document, information, application, or activity that Apple considers inaccurate. Before receiving this notice, I was not asked to provide additional identity documents, correct my account information, or explain any specific discrepancy. My attempts to obtain clarification I have contacted Apple Support and spoken with phone support, but I have not received a satisfactory explanation of the specific concern underlying this action. I submitted an appeal through the designated process and am currently awaiting a response. My appeal has not been denied; I have not yet received a decision. While I understand that these reviews may require time, the lack of a specific explanation has left me uncertain about what information Apple believes was false or misleading and how I can meaningfully address the allegation. What I am requesting I respect Apple's responsibility to maintain trust and integrity within the developer ecosystem. I am not asking for its policies to be waived. I am asking for a fair and transparent opportunity to understand the concern associated with my membership. I would appreciate guidance on the following questions: Is there an appropriate escalation channel for an individual developer whose membership has been flagged for termination under Guideline 5.6.2 and whose appeal remains pending? Is it possible to obtain clarification about whether the concern relates to identity verification, enrollment information, app ownership or representation, or another issue? If standard phone support cannot provide details about the allegation, which team or process is responsible for reviewing such concerns? Is there an established way to request an update on a pending appeal when no decision has been communicated? I am willing to cooperate fully, provide supporting documentation, and correct any genuine inaccuracies if they are identified. However, without knowing what information or conduct is at issue, I cannot provide a targeted response or understand what needs to be resolved. I respectfully ask anyone familiar with this process, including an Apple representative if available, to help identify the appropriate route for obtaining clarification and a meaningful review. Thank you for your time and guidance.

Our app (Apple ID 6813163966), has been in "Waiting for Review" since October 6, 2026, with no movement. Timeline: Sep 29: Version 1.1 (build 18) submitted along with our first subscriptions. Oct 6: Rejected under Guideline 5.1.1(iv). The only issue was the button wording on our Health permission pre-prompt. Oct 6: Fixed exactly what was asked, resubmitted the same day as version 1.2 (build 30), and replied to App Review in App Store Connect explaining the change. Since then: "Waiting for Review" for 9 days. The submission and all four items (the app version, the subscription group, monthly and annual) show the same status. Submission ID: 0a3b29e8-9d30-4ff6-972b-08a324a69034 This is our first release, so the app is not on the App Store at all yet. We pay $99 a year for the Apple Developer Program, and we have yet to ship anything with it. We planned our launch around the first review timeline and have paid marketing running and committed for it. Every day in the queue is budget spent sending people to an app they cannot download. We already had to drop an October in-app event because of the delay, and our featuring nomination has a publish date of October 20. We understand review volume changes, and we are not asking to skip anything. We would just like to know: Is this submission actually in the queue, or is it stuck in a state that needs someone to look at it? Is there anything on our side (metadata, review notes, the reply) that is holding it? If anyone from App Review can take a look at the submission ID above, we would be very grateful. Thank you.

Hello App Review team and fellow developers, We’re seeking assistance with Communicator Pro, version 2.0.2 (App Store ID: 6514321736). Here is the timeline: September 29: Build 102 was rejected under Guideline 4.3(a). App Review identified overlapping storefront availability with another app we submitted. Apple also requested a physical-device video demonstrating NFC functionality. The response included an “Extended Review” warning. October 1: We replied that we had removed the other app, Communicator Cloud, from the App Store and attached a video demonstrating NFC tag scanning and assignment on a physical iPhone. After receiving no further response, we withdrew the previous submission and resubmitted the same build. The current submission remains “Waiting for Review.” We contacted Apple Developer Support on October 9 and October 14 but have not received a response so far. We can provide case numbers privately through an appropriate Apple support channel. We understand that additional verification can take time. Could an App Review representative please check whether any information or action remains outstanding, and whether extended review or an account-level restriction is affecting this submission? We would be happy to provide further information or discuss any remaining concerns by phone. If other developers have experienced a similar situation, we would also appreciate hearing how it was resolved. Thank you for your assistance. The Communicator Pro team

My app is live, I’ve already spent money promoting it, and people can’t subscribe. I’m losing potential customers while the fix sits in the review queue, and I’m honestly really frustrated. I was told my corrected submission would still get expedited review, but it’s been almost 5 hours with no movement. I contacted support around midnight and still haven’t had an actual response, just automated acknowledgements. I’ve tried calling too, but phone support has been unavailable all morning. Is there anyone from App Review who can please look into this? I need to know if something is holding it up or if there’s anything else I need to do. This is affecting my business right now.

I'm hoping someone here has experienced something similar or knows of a way to escalate an unresolved issue with Apple Finance Support. I've been trying to get my tax information corrected in App Store Connect since July 20, 2026, and nearly three months later, I'm still unable to get this resolved. My address has already been successfully updated elsewhere in App Store Connect. However, the address associated with my tax information, along with my tax exempt status, still needs to be corrected. Unfortunately, these are fields I cannot update myself and require Apple's assistance. Here is a timeline of what has happened so far: July 20: Initially contacted Apple regarding the tax information issue. Before September 10: Submitted another support request after the issue remained unresolved. September 10: Received an acknowledgment and Case ID from Apple. September 22: Followed up requesting an update. September 28: Followed up again after receiving no substantive response. October 9: Still no resolution, status update, or meaningful response from Finance Support. What makes this especially frustrating is that my app is otherwise ready for release, but the unresolved tax information is preventing me from launching it on the App Store. I've seen other developers mention being quoted approximately 10 business days for Finance Support responses. My current acknowledged case has been open well beyond that timeframe, and my original attempts to resolve this go back to July. I've continued replying to my existing support case rather than repeatedly opening new ones, but I'm not making any progress. Has anyone recently managed to get a response from Apple Finance Support regarding W-9 corrections or tax information updates? More importantly, is there an alternative escalation path when an unresolved tax issue is preventing an app from being released? I'm not looking to bypass any tax requirements. I simply need to correct information that Apple does not allow me to edit directly. Any advice or experiences from other developers dealing with this would be greatly appreciated.

Our app was submitted for review on Oct 8th and still today, Oct 14th is stil under "waiting for review" besides emails and inquiries sent. They normally say 48 hs but they are now 300% delayed on days. If someone knows how to formalize an expediting review, pls let me know. We have launch commited for Oct 22nd with people, $ invested, press, etc... Is very frustrating. Tks for your time ! Rgds, Ignacio.

Hello everyone, I’m developing a work management app using React Native/Expo for multiple companies. The apps share a common codebase and similar core functionality, but each company has its own app name, logo, bundle ID, and company-specific data. Each company wants a separate app publicly available on the App Store so users can search for and download it. Private distribution through Custom Apps or a single shared app with a company selector would not meet their requirements. I’d like to understand how App Review Guidelines 4.3(a) and 4.2.6 apply to these two scenarios: 1. All apps published under one organization’s developer account Our company would develop and publish all client apps under our own Apple Developer Program organization account. Is there a compliant way to support this model? What requirements would each app need to meet? 2. Each app published under the client company’s own developer account Each client company would enroll in the Apple Developer Program and publish its app under its own organization account, while our team handles development and assists with submission. Could these apps still be rejected under Guideline 4.3(a) because they share a codebase and similar functionality? For both scenarios, I’d appreciate clarification on the following: What differences in functionality, content, or business workflows would help establish each app as a distinct product? How does Guideline 4.2.6 apply to this shared-platform model? What supporting documentation should we provide, such as development contracts or letters of authorization? How should we explain the business need for separate apps in App Review Notes? Has anyone successfully implemented a similar model? I’m looking for a compliant, sustainable approach, rather than a workaround to the review guidelines. Thank you for your advice and experience.

Hello everyone, I submitted two completely new apps to the App Store on the same day. Both apps were initially rejected, and I addressed the issues identified by the App Review team and resubmitted them. However, both submissions have now remained in “Waiting for Review” for more than seven days. I have already contacted Apple Support regarding the delay, but I would appreciate hearing from other developers who may have experienced a similar situation. My questions are: Has anyone recently experienced this kind of delay with first-time app submissions? How long did it take for your apps to move from “Waiting for Review” to “In Review”? Is there anything else I should do, or is it better to leave both submissions in the queue? I would prefer not to withdraw the submissions and upload new builds unless there is a genuine reason to do so. Any advice or insight would be greatly appreciated. Thank you.

I submitted my app for review on Friday, October 2nd, and it has been in the “Waiting for Review” status ever since. I was hoping to release the app before the festival season begins in India, but the extended review time is making it difficult to meet that timeline. Has anyone faced this long waiting time for the first time app review?

Hi everyone! I've read that most App Store reviews are completed within 48 hours, but my app has been waiting for review since Thursday, October 8. It's now Monday, October 12, here in South Korea (KST), which means this is already the fifth calendar day. I've already announced the update to my users, so I'm honestly not sure how to handle this situation or what to tell them. Is anyone else experiencing similar delays? How long have your app reviews been taking recently? I'd really appreciate hearing about your experiences. Thanks!

Hello, We first submitted Upfora for App Review on September 15, 2026. Since then, we have submitted several updated builds as development continued. On October 1, our submission was rejected because the login credentials provided for the review were not working. We promptly fixed the issue and resubmitted. Following another update, our latest submission was made on October 7, and its status is still “Waiting for Review.” We have also requested an expedited review, but the status has not changed. The delay is holding up our marketing and promotional plans. Upfora is already available on Google Play, and our iPhone users are waiting for the iOS release. Could anyone advise on the best way to follow up with App Review, or whether there are any additional steps we should take? App ID: 6812258703 Thank you for your help.

Hey, I hope anyone can somehow help me get past this, I’m stuck in “waiting for review“ status for 8 days now and got no response or any help from apple support after contacting them twice. Asking for expedited review didn’t help also, I’m stuck here and don’t know what to do if even the support doesn’t work…

Hi everyone, App ID: 6802780228 We’re hoping to hear from developers who have dealt with long review times recently. We first submitted for review in September, and since then our app has spent the majority of its time waiting in the queue. Our most recent build spent 8 days in “Waiting for Review” before we received further feedback from App Review on October 8. We addressed it the same day and resubmitted. Steps we’ve taken so far: expedited review requests, two formal support cases (Case IDs: 102989126804 and 102987790575), a Resolution Center message requesting a call with App Review, and a new expedite request for the current build. Our account is in good standing, with all agreements and DSA compliance active and metadata complete. Our launch in Athens, Georgia was scheduled for October 7 and has been postponed, with local partners and committed marketing spend waiting on availability. Has anyone found anything beyond these channels that helped get a timely review? Any advice would be appreciated. Thank you.

Confused, first-time app dev/submission here. Apple had an issue signing into my pre-created trial account in my first submission. Because of this, I corrected, made updates, tested myself, and re-submitted with a new test account that I confirmed work on my end. After resubmission, I waited a week for the team to respond with the exact same issue. However, in their notes, they included the same email and password from the first submission, despite me altering them entirely to correct the initial error response. This makes it seem as if they didn't even review the notes to check for updated account information. Additionally, aside from the notes, I also ensured that the app information included the updated test account so they could see it in both locations. I, of course, responded with a question, ensuring that I made changes and needed more information other than a copy-paste of the same error from the first instance, which contained entirely different login information. Wondering if anyone else has dealt with this before, and if there is a way to encourage a speedier review as I submitted the initial version of my app nearly a month ago and everything I have read claims that 48 hours is the standard. Best, And thanks in advance for any help, advice, or answers!

My app is named "星桃" (App ID: 6815556191). After the initial version was rejected on September 29th under Guideline 2.1, I provided the requested information and resubmitted it for review. Although the status changed to "In Review" on September 30th, there has been no progress since—it has already been 11 days. I inquired about the review status via email on October 8th (Case ID: 102989599223); we received a reply stating that the review had been expedited, yet there is still no movement. Could someone from the Apple team please look into this and help me understand why it has been stalled for so long?

My app update has been stuck in "Waiting for Review" and has not moved to "In Review". First submitted: September 22, 2026 Current submission: October 2, 2026 Status: Waiting for Review (7 days on the current submission, more than 2 weeks since the first submission) Submission ID: 675362eb-612a-4fb2-afda-4874608bd933 Could someone from App Review please check whether this submission is stuck in the queue, or let me know if anything is needed from my side?