Hi fellow developers, I built Video Restore AI which uses a number of models with CoreML on macOS to provide simple one-blick video upscaling and colorization. After uploading my archive, I received the following notification through email. ITMS-91109: Invalid package contents - The package contains one or more files with the com.apple.quarantine extended file attribute, such as “{com.kammerath.VideoRestore.pkg/Payload/Video Restore AI.app/Contents/Resources/ECCV16Colorize.mlmodelc/weights/weight.bin}”. This attribute shouldn’t be included in any macOS apps distributed on TestFlight or the App Store. Starting February 18, 2025, you must remove this attribute from all files within your macOS app before you can upload to App Store Connect. How do I deal with this? Is there a way to get Apple to just accept the model contents or do I need to convert it again with coremltools? Many thanks in advance! Jan

Hi there, I am trying to publish my first app (VisionOS 2.0) via TestFlight for internal testing via XCode 16.0 beta 2. I have tried clicking both 'Distribute App' and 'Validate App', but either way receive the following error: "DVTAppStoreConnect.ServiceBackendError error 1" I am a bit stuck for now, any feedback would be gratefully received! Many thanks

Hi everyone, I made a mistake when submitting my first app and accidentally set my developer name as the app name instead of my business name. Now all my apps show the wrong developer name on the App Store. Apple support said it can't be changed after the first app, but I've seen some posts mentioning people got it changed through support. Has anyone successfully changed their developer name after initial setup? Is closing the account and starting fresh the only real option? Really don't want to lose my app's reviews and ratings. Any experiences or advice would be appreciated! Thanks

In https://appstoreconnect.apple.com/business I only see the Free Apps Agreement which I already accepted, but the Paid Apps Agreement is not there. I am the account holder and already signed the new Apple Developer Program License Agreement, so those are not the reasons for this issue. I need to find and accept the Paid Apps Agreement because I have a subscription app on testflight which I want to publish to app store soon. Thanks in advance!

My app uses Apple IAP. With the recent US external payment changes (May 2025), I plan to use Stripe via Superwall. Superwall allows me to remotely toggle my paywall for US users between Apple IAP and Stripe checkout without a new app build. Is it permissible to activate Stripe for new US users on an already live app version (approved with only Apple IAP) without first submitting a new build for Apple to review the Stripe integration? Or does this dynamic switch create a risk of takedown/compliance problems? Concerned about new users hitting an unreviewed Stripe flow during any potential review period for a new build. Seeking clarity on Apple's stance or community experiences. Thanks!

My application has been in "In Review" status since May 30, 2025, and it is still in that status today. Please check the status of my app, LS Tools. Our customers are waiting for the latest version

Hello, I submitted my mobile game to the App Store with in-app purchase items. I initially sent my in-app purchases for review for the first time. I had fixed a bug before and thought I could submit a new build with the fix. (Before too much time has passed)I withdrew the previous build and re-submitted the new one. Now, I cannot select in-app purchase items in the new build, and the in-app purchases are still in “Waiting for Review.” Did they get stuck? It has been one day. Even if the in-app purchases get approved, I am unable to choose them in the new build.

My app has been stuck 'in review' for 72+ hours. The last thing i got from the App Review team was an email saying "One or more In-App Purchases has been returned." This was the second time i've gotten this email. I feel like the people reviewing my app stops after testing my paywall and doesn't proceed with reviewing the rest of the app. Previously, i had an issue (which has been since solved) with the app review team even reviewing my app at all (waited over 9+ days). I submitted the app for review on a Friday and it's Monday now. I'm not sure if they stop reviewing apps over the weekend. But any help to solve the issue would help

Hi everyone, We’re encountering a problem with submitting our app on App Store Connect. The “Add for Review” button is disabled. When clicking the “added for review” link and then trying “Submit to App Review”, we get an error like in the screenshot below. Attempting to “Remove from Submission” also results in an error (shown in the same screenshot). We’ve tried the following steps without success: Different browsers (Safari, Chrome, Firefox) Different machines Clearing cache Using incognito/private mode Uploading a new build Uploading a new build using the same old codebase All of these attempts end with the same issue, so we believe the problem is not caused by form fields or metadata on App Store Connect. We have also contacted Apple Support, but it has been over a month and the issue still persists without any resolution. At this point, we are completely stuck and unable to release a new version of our app. If anyone has experienced a similar issue or has a solution/workaround, please advise. Your help would be greatly appreciated! Thank you in advance.

My app was accepted onto the app store yesterday, but i just found out that my subscriptions were rejected for some reason. The localization of each subscription said there was something wrong with it so i changed them and resubmitted them. The issue/question that i have is that now that my app has been accepted with my 1.0.0 version, do i have to submit an update for them to review my subscriptions? or do they review the subscriptions separately because you have to submit the subscriptions for review, the same way you have to submit builds. I just don't want to be waiting around because i can't market my app without those subscriptions accepted

I've submitted my app on May 17, 2025, and has been stuck 'in review' since (9+ days). I've contacted support numerous times with little success. One support rep said that my app was "expedited" 5 days ago, but not changes to the status of my app since. I'm afraid of deleting the submission and resubmitting as it might repeat this long process. Getting my app reviewed and hopefully listed on the app store as soon as possible is absolutely crucial to the success of my company. And every day spent 'in review' is a huge hurt on the conversions/sales on the people already waiting to try the app. Any help or visibility would be appreciated

I submitted my app to be reviewed on May 17, 2025. I've contacted support via phone and email a number of times without much success. One support member said my app was "expedited" on May 23 (5 days ago), but still nothing. I don't want to delete the submission of my app and try again only to repeat this long wait time. Having the app accepted and listed on the app store as soon as possible, since customers who've given us their email for pre-launch are waiting for the app to be public, thus hurting sales (every day this problem persists). Any help or visibility would be appreciated.

真诚地 We submitted updates for our applications on May 24, 2025, to make them available to new customers. As of today, the applications remain "in review," and we have not received any communication from your team. Please note that we revised the application names based on previous feedback from App Review. The availability of these apps in the store is critical to our operations, as our customers are eagerly awaiting access, and the delay is negatively impacting our sales. The lack of expedited service is frustrating, especially given our annual developer program fee. We would appreciate greater transparency regarding potential slowdowns (e.g., during peak periods like Christmas). Any assistance or visibility into the review timeline would be greatly appreciated. Thank you for your support, and best wishes to my fellow developers on your team. Sincerely,

Hi! We have a critical in-app launch coming soon and already missed one due to longer than expected review process. I even requested an expedited review last Saturday, but it's still "Waiting for review". We also have a patch version waiting that we would send to review right after the current one is approved. Or should we reject the current submission and submit the patched version (and request expedited review) or would that just drop us back to the end of the line? Help appreciated, thank you. 🙏

We submitted our apps on May 19, 2025, in order to make them available to our new customers. To date, we have heard nothing from the AppStore Connect team. We tried to delete the submission of one of our apps and try again the process on May 23, but this too was unsuccessful. The availability of these apps on the store is vital to the operation of our company, since our customers are eagerly awaiting their use, which is a drag on our sales. It's frustrating not to have a faster service, especially as we pay an annual fee, without having more information on potential slowdowns such as during the Christmas period. Any help or visibility would be appreciated Wishing you a good day and good luck to my fellow developers if you're in the same situation. Best regards,

Hi everyone, I'm working on an iOS app developed with React Native (version 0.69.4), and I'm running into an issue when trying to upload the archive to App Store Connect. My app is designed to work only in landscape orientation, so in Xcode I’ve set the supported interface orientations accordingly—only landscape left and landscape right are checked, and portrait options are unchecked. However, when I try to upload the build to App Store Connect, I receive an error indicating that the app must support the portrait orientation on iPhone. The upload process is being blocked due to this setting. For the functionality and layout of the app, supporting portrait mode is not ideal. Is there any recommended way to configure an app so that it can still be uploaded successfully while supporting only landscape orientation on iPhones? Any advice or workarounds would be greatly appreciated. Thanks in advance!

Validation failed (409) This bundle does not support one or more of the devices supported by the previous app version. Your app update must continue to support all devices previously supported. You declare supported devices in Xcode with the Targeted Device Family build setting. Refer to QA1623 for additional information: https://developer.apple.com/library/ios/#qa/qa1623/_index.html (ID: 6ff0a33d-de2f-4c45-8d08-27557be36bee)

I use App Store Connect for over 3 years but since about May 9 I noticed two things: the sales of my apps reported by App Store Connect/Trends are down approx. 80% (this could be a coincidence but I hope the data is not up-to-date) an update of one of my apps seems to be stuck in "Waiting for Review" for a couple of days now (in the weeks/months before the review process would be very quick: done in a couple of days). Anyone else having these/similar problems lately?

I published a new iOS app recently and now I want to publish macOS app. The app is built in SwiftUI and macOS target is enabled using Mac Catalyst. While costomizing my macOS app page in App Store Connect I can edit most of the fields except unchecking "Sign-In Required" checkbox and entering contact details. If I uncheck "Sign-In Required" checkbox and press Save I get this generic error: "An error has occurred. Try again later.". Inspecting Console I can get this information: { appName: "appstore", payload: (1) […], eventKit: "logger", env: "PROD" } ​ appName: "appstore" ​ env: "PROD" ​ eventKit: "logger" ​ payload: Array [ {…} ] ​​ 0: Object { logLevel: "ERROR", message: "API Response Error: SAVE_APP_REVIEW_DETAILS_RESPONSE", url: "https://appstoreconnect.apple.com/apps/6739671911/distribution/macos/version/inflight", … } ​​​ componentStack: undefined ​​​ errorCode: undefined ​​​ logLevel: "ERROR" ​​​ message: "API Response Error: SAVE_APP_REVIEW_DETAILS_RESPONSE" ​​​ stackTrace: "status code: 409 --- api correlation key: " url:"https://appstoreconnect.apple.com/apps/6739671911/distribution/macos/version/inflight" I contacted Apple support but they weren't quite useful and told me to ask people on forums... I don't believe this will help as clearly something is wrong with App Store Connect and the state of my account needs to be fixed on their end.

Hello everyone, I’m hoping the community (and maybe someone from App Review) can point me in the right direction. I submitted my new game on 22 April 2025. The build was rejected, so I filed an appeal the same day and re‑submitted it twice after that. The appeal has shown “Waiting for Review” ever since, and I’ve never received the usual “We got your appeal” email, just the generic “We’re seeing higher volume” message. Although this is a fresh developer account, I’ve shipped 50+ apps for other organizations over the years and never ran into a delay like this, so I’m pretty sure the hold‑up isn’t about the actual build. Why it’s urgent:
Influencer promos, community streams, and some paid ads were all timed around the original launch window. After four weeks of silence people assume the game’s been cancelled, and traffic/comments are sliding fast. What I’ve tried so far: Emailed App Review → same volume auto‑reply Used the Contact Us form twice Added a short note in Resolution Center every few days If anyone from App Review sees this or if another dev has broken out of a similar appeal limbo any tip or nudge would be hugely appreciated. Thank you in advance for your time.