Enterprise

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The Apple Developer Enterprise Program allows large organizations to develop and deploy proprietary, internal-use apps to their employees.

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Enterprise developer renewal
We are a technical team of a large enterprise whose main business depends on internally developed iOS applications. Our Apple enterprise developer account expires on February 16th, and we filled in the renewal application form before that, but it was rejected by Apple. We contacted the Apple consultant through Apple's official website, and they said that the enterprise department is a separate department, and they could not solve my problem. Later, after efforts, I directly contacted the email address of the enterprise department, and I explained our situation. After their review, the final plan still could not renew, but only extended the use of our P12 certificate, and the maximum extension was one year in the end, so that we can deal with the application that is being distributed by the enterprise as soon as possible. May I ask if there is any better way to successfully renew my account? Only the extension of the certificate is not what we want, my profile explains the whole process, but this is the only way at present,
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Feb ’25
Request Apple enterprise account renewal failure solution
We are a technical team of a large enterprise whose main business depends on internally developed iOS applications. Our Apple enterprise developer account expires on February 16th, and we filled in the renewal application form before that, but it was rejected by Apple. We contacted the Apple consultant through Apple's official website, and they said that the enterprise department is a separate department, and they could not solve my problem. Later, after efforts, I directly contacted the email address of the enterprise department, and I explained our situation. After their review, the final plan still could not renew, but only extended the use of our P12 certificate, and the maximum extension was one year in the end, so that we can deal with the application that is being distributed by the enterprise as soon as possible. May I ask if there is any better way to successfully renew my account? We only extended the certificate, which is not what we want, but this is the only way at present. If there is a good way to communicate, please check my personal information and have my email address for communication. Thank you all
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298
Feb ’25
The Issue I’m Facing with the Company’s Developer Account
I work as a mobile developer at the company I recently joined. The department that worked before me set up a developer account for the company. Later, this department parted ways with the company. Now, I want to access the developer account set up under the company’s name. However, I cannot access the account information or reach out to the former employees. How can I get this information, or how can I reset the passwords? I would appreciate help from anyone with experience and knowledge on this matter. Thank you in advance.
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307
Feb ’25
VisionOS Main Camera Enterprise API: Development license into distribution for Business Store
Hello, We've been working for months now on an App for the Vision Pro. (it's been great btw!) We already have an App in the App Store for iOS, and have been migrating our platform from the Microsoft Hololens 2 to the AVP: https://apps.microsoft.com/detail/9NPPP031VHD1 We require the Main Camera access and already have gotten the Enterprise.license for development purposes. Unfortunately, we cannot publish our Business App (which uses an Enterprise API) under the same Name/Bundle ID as our iOS App because it would conflict with our current Distribution Method. We arrived at the conclusion that we need a new Enterprise.license under a different Bundle ID to create a new App for the Business Store. Has anyone been in the same boat as us, and tried to publish to the Business Store while already having an App in the Public App Store under the same name? We applied to get another license for distribution under another name (with "Pro" at the end), but it's been stuck in limbo for over a month now (probably because the new bundle ID doesn't have any track record). Anyhow, thanks for any help, we're open to suggestions as to how to proceed!
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449
Feb ’25
Problem with UVC Device Access on visionOS
No external cameras show up in the app on visionOS. We use this sample code as a basis for our tests: https://developer.apple.com/documentation/visionos/displaying-video-from-connected-devices We also received the needed entitlement from Apple, but every camera we tried so far does not show up on visionOS. We tried the following devices and hubs: Insta360 X4 Somikon Endoscope Camera: USB HD Endoscope Camera EMEET Full HD Webcam - C960 BENFEI Video/Audio Capture Card, 4K HDMI auf USB C/A Logitech C920 HD PRO Webcam, Anker PowerConf C200 Insta360 GO 3S Anker 341 USB-C Hub UGREEN Revodok Pro 10Gbps USB-C Hub All Vision Pro devices we tried run with visionOS 2.3. When trying the same code on iPad we can actually use external cameras. Steps to reproduce: Start the app on a Vision Pro device and connect an external camera. The connected camera does not show up in the dropdown. Development environment: Xcode 16.2, macOS 15.3 Run-time configuration: iOS 18.3, visionOS 2.3
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Feb ’25
Notarize with Enterprise API Key
Hello! I've been facing an issue with notarizing a macOS app with an Enterprise API Key. Due to some misunderstanding setting up the project some years ago, the notarization step was using a developer's accounts API Key. I am looking to fix it to have everything centralized in the Enterprise account we work with, but I get "Debug [JWT] Generating new JWT for key ID" with the new key. This is using the xcrun notarytool directly to get more input. Using Fastlane it fails as: Error polling for notarization info: [11:29:25]: unexpected token at '' The project is deployed via MDM, so we need it to prevent the security warning. I used this documentation to create the key: https://developer.apple.com/documentation/enterpriseprogramapi/creating-api-keys-for-enterprise-program-api I have tried a Developer and an Admin access key, and the Account Holder has also created an Admin key but the errors keep the same. I just updated my Fastlane script to use the new key with the updated values. The old developer account key still works. I am not sure if I am missing any steps in the documentation or if this is not achievable. Important to add that all the profiles and certificates were already set up properly in the Enterprise account, the only error was using an App Store Connect Key instead of an Enterprise Key. Thanks in advance for the help.
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Feb ’25
Apple Mail unsubscribe feature is returning encoded characters in the unsubscribe mail
Hi team, we have a large-scale application in use that sends bulk emails to thousands of users. We adhere to all standard guidelines and protocols, and our email addresses are whitelisted to ensure they are not considered spam. Our users create email alerts on our platform and receive notifications on their respective email addresses. These communications are not unknown, spam, or unsolicited marketing. To maintain trust with our users, we provide an unsubscribe feature as per RFC2369-compliant. We have added list unsubscribe headers with mailTo implementation and sent it to outlook/gmail accounts. However, when unsubscribed, the email seems to be having the encoded characters as is. Whereas the same is working fine in other email clients without any encodings. The headers were implemented according to the List-Unsubscribe headers as specified in the IETF RFC and our emails are purely transactional in nature. This is a critical issue for a large organization like ours and while it works properly on Gmail web and mobile, it is essential for us to check with Apple Mail client as well. This situation undermines our commitment to user trust and compliance. Can anybody assist me why the encoding is showing up? Would like to know whats the process involved to enable the unsubscribe button in Apple mail client application?
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357
Jan ’25
Barcode Anchor Jitter in Vision Pro due to Invalid enterprise api for barcode scanning Values
We’re using the enterprise API for spatial barcode/QR code scanning in the Vision Pro app, but we often get invalid values for the barcode anchor from the API, leading to jittery barcode positions in the UI. The code we’re using is attached below. import SwiftUI import RealityKit import ARKit import Combine struct ImmersiveView: View { @State private var arkitSession = ARKitSession() @State private var root = Entity() @State private var fadeCompleteSubscriptions: Set = [] var body: some View { RealityView { content in content.add(root) } .task { // Check if barcode detection is supported; otherwise handle this case. guard BarcodeDetectionProvider.isSupported else { return } // Specify the symbologies you want to detect. let barcodeDetection = BarcodeDetectionProvider(symbologies: [.code128, .qr, .upce, .ean13, .ean8]) do { try await arkitSession.requestAuthorization(for: [.worldSensing]) try await arkitSession.run([barcodeDetection]) print("Barcode scanning started") for await update in barcodeDetection.anchorUpdates where update.event == .added { let anchor = update.anchor // Play an animation to indicate the system detected a barcode. playAnimation(for: anchor) // Use the anchor's decoded contents and symbology to take action. print( """ Payload: \(anchor.payloadString ?? "") Symbology: \(anchor.symbology) """) } } catch { // Handle the error. print(error) } } } // Define this function in ImmersiveView. func playAnimation(for anchor: BarcodeAnchor) { guard let scene = root.scene else { return } // Create a plane sized to match the barcode. let extent = anchor.extent let entity = ModelEntity(mesh: .generatePlane(width: extent.x, depth: extent.z), materials: [UnlitMaterial(color: .green)]) entity.components.set(OpacityComponent(opacity: 0)) // Position the plane over the barcode. entity.transform = Transform(matrix: anchor.originFromAnchorTransform) root.addChild(entity) // Fade the plane in and out. do { let duration = 0.5 let fadeIn = try AnimationResource.generate(with: FromToByAnimation<Float>( from: 0, to: 1.0, duration: duration, isAdditive: true, bindTarget: .opacity) ) let fadeOut = try AnimationResource.generate(with: FromToByAnimation<Float>( from: 1.0, to: 0, duration: duration, isAdditive: true, bindTarget: .opacity)) let fadeAnimation = try AnimationResource.sequence(with: [fadeIn, fadeOut]) _ = scene.subscribe(to: AnimationEvents.PlaybackCompleted.self, on: entity, { _ in // Remove the plane after the animation completes. entity.removeFromParent() }).store(in: &fadeCompleteSubscriptions) entity.playAnimation(fadeAnimation) } catch { print("Error") } } }
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Jan ’25
Issue with iPad app review. App crashing.
I'm receiving this error message from Apple saying that my app is crashing when they test, but I've already done the tests on the iPad version they recommended and it worked normally. Message below of the review team: Hello, Thank you for your resubmission. Upon further review, we identified additional issues that need your attention. See below for more information. If you have any questions, we are here to help. Reply to this message in App Store Connect and let us know. Review Environment Submission ID: 4f068d93-c30e-431c-b65c-6ff4c3ab1098 Review date: January 23, 2025 Version reviewed: 1.0 Guideline 2.1 - Performance Issue Description The app still crashed during review. Apps that crash negatively impact users. Steps leading to crash: The app crashed upon login attempt. Review device details: Device type: iPad Air (5th generation) OS version: iPadOS 18.2.1 I left the file below crashlog: {"app_name":"MauiApp2","timestamp":"2025-01-27 11:39:16.00 +0000","app_version":"4.0","slice_uuid":"11117a05-c930-3591-b6d9-7905912af710","adam_id":"6740661076","build_version":"4","bundleID":"com.company.MauiApp2","platform":2,"share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"iPhone OS 18.2.1 (22C161)","roots_installed":0,"incident_id":"987579BB-C332-42CF-B7AB-3F019902703A","name":"MauiApp2"} { "uptime" : 40000, "procRole" : "Foreground", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "iPad13,16", "coalitionID" : 1424, "osVersion" : { "isEmbedded" : true, "train" : "iPhone OS 18.2.1", "releaseType" : "User", "build" : "22C161" }, "captureTime" : "2025-01-27 11:39:15.7724 +0000", "codeSigningMonitor" : 1, "incident" : "987579BB-C332-42CF-B7AB-3F019902703A", "pid" : 1883, "translated" : false, "cpuType" : "ARM-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2025-01-27 11:38:57.0672 +0000", "procStartAbsTime" : 979679570352, "procExitAbsTime" : 980128429544, "procName" : "MauiApp2", "procPath" : "\/private\/var\/containers\/Bundle\/Application\/240115B9-6606-406B-BD49-C24EC7F3D436\/MauiApp2.app\/MauiApp2", "bundleInfo" : {"CFBundleShortVersionString":"4.0","CFBundleVersion":"4","CFBundleIdentifier":"com.company.MauiApp2","DTAppStoreToolsBuild":"16C5031b"}, "storeInfo" : {"itemID":"6740661076","deviceIdentifierForVendor":"27BFDD21-822E-47D6-B639-199303E14913","thirdParty":true,"softwareVersionExternalIdentifier":"871814512"}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.company.MauiApp2", "crashReporterKey" : "83a5662fa3ae9a4fa99bf1f03c706f755ff38e3d", "appleIntelligenceStatus" : {"state":"unavailable","reasons":["notOptedIn","assetIsNotReady"]}, "wasUnlockedSinceBoot" : 1, "isLocked" : 0, "codeSigningID" : "com.company.MauiApp2", "codeSigningTeamID" : "ALCV75QR7M", "codeSigningFlags" : 570450689, "codeSigningValidationCategory" : 4, "codeSigningTrustLevel" : 7, "instructionByteStream" : {"beforePC":"fyMD1f17v6n9AwCRPOz\/l78DAJH9e8Go\/w9f1sADX9YQKYDSARAA1A==","atPC":"AwEAVH8jA9X9e7+p\/QMAkTHs\/5e\/AwCR\/XvBqP8PX9bAA1\/WECeA0g=="}, "bootSessionUUID" : "942643AD-6AFE-4696-ACEB-603AC2D48B4F", "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"}, "termination" : {"flags":0,"code":6,"namespace":"SIGNAL","indicator":"Abort trap: 6","byProc":"MauiApp2","byPid":1883}, "asi" : {"libsystem_c.dylib":["abort() called"]}, "faultingThread" : 0, "threads" : [{"threadState":{"x":[{"value":0},{"value":0},{"value":0},{"value":0},{"value":18446744071913938304},{"value":8},{"value":6135065824},{"value":6135063504},{"value":2354241331284576430},{"value":2354241335696964078},{"value":1023},{"value":6135063616},{"value":0},{"value":4336219676},{"value":7128134088,"symbolLocation":7344,"symbol":"WebKit::WebPage::requestDocumentEditingContext(WebKit::DocumentEditingContextRequest&&, WTF::CompletionHandler<void (WebKit::DocumentEditingContext&&)>&&)"},{"value":7128134340,"symbolLocation":7596,"symbol":"WebKit::WebPage::requestDocumentEditingContext(WebKit::DocumentEditingContextRequest&&, WTF::CompletionHandler<void (WebKit::DocumentEditingContext&&)>&&)"},{"value":328},{"value":8506093888,"symbolLocation":0,"symbol":"_main_thread"},{"value":0},{"value":6},{"value":259},{"value":8506094112,"symbolLocation":224,"symbol":"_main_thread"},{"value":4354417664},{"value":1},{"value":12927714000},{"value":0},{"value":0},{"value":6135069717},{"value":12950787712}],"flavor":"ARM_THREAD_STATE64","lr":{"value":9082160540},"cpsr":{"value":1073745920},"fp":{"value":6135065840},"sp":{"value":6135065808},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":8120668884,"matchesCrashFrame":1},"far":{"value":0}},"id":399494,"triggered":true,"name":"tid_103","queue":"com.apple.main-thread","frames"
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445
Jan ’25
Apns push not working on iphone 13 but works on iphone XR
Hello, I am trying MDM apns push through curl command, the same command works on iphone XR but not on iphone 13, both device iOS version is 17 What can be the cause for this behavior. The command is as below curl.exe -X POST --http2 -k -v --cert PushCert.pem --cacert cacert.pem https://api.push.apple.com/3/device/9BFDFB46D48159D16E5DC80391B765EE99524CF294BB4BF9FB5AEA7A5F3FFD79 -d "{"mdm":"84F0C145-5963-4F06-9D11-DFBDB45802D5"}" -H "apns-topic: com.apple.mgmt.External.c217c1bf-ad51-42a9-9108-2e92ef705b2a" -H "apns-push-type: mdm"
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272
Jan ’25
All is inhouse distributions apps stopped working after upgrading to version 18.2.1
The issue is with all our enterprise apps. All apps worked on version 18.1. For the few users that updated to 18.2.1 it stopped working after the update. I have a phone that had 18.2.1 installed before I added any enterprise apps, they work fine. So the issue is you have enterprise apps, update from 18.1 to 18.2.1 they stop working. Removing the app (and trust), and installing again doesn't solve the issue. On the app reinstall it's doesn't ask to add the trust or reboot, but the trust is added back. When running the app, it opens for a second or two, then closes.
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519
Jan ’25
App versions delivered via Intune crash on my device but work on others at my organization, possibly due to being denylisted.
I have an in house application that I develop for my company. The application requires our corporate MDM profile is installed on the phone. I recently got a new phone and our corporate IT team installed the MDM profile and the Comp Portal application for me to manage our corporate applications. I installed the application through the Comp Portal. It crashes right away when I launch the application and I see this error message in the Console when connected to the phone: "SpringBoard Snapshot generation request for bundleID: com.mycompany.mygroup.appName rejected due to the app being denylisted." I see other errors from runningboardd about failing to spawn the job and SpringBoard Bootstrapping failed for &lt;FBApplicationProcess: 0x510affd80; app&lt;com.mycompany.mygroup.appName&gt;:&gt; with error: &lt;NSError: 0x301e60090; domain: RBSRequestErrorDomain; code: 5; "Launch failed."&gt; I can launch a development version of the application with no problem by connecting the USB cable from my machine to my device and running through XCode. Other people have no problems launching the application. I compared all the certificates in the management profile with another device where the application does not crash and there are identical. We checked a number of settings on the devices to see if there could be something preventing the application from running but found nothing. We reset all settings and deleted and reinstalled the application with rebooting to see if perhaps it was an incomplete installation. Our IT folks want to wipe the phone and start over but I have little confidence that will fix the issue since we don't know the root cause. I am concerned that one of my Stakeholders might have the same issue if they get a new device. This application worked fine on my old phone. Device: iPhone 16 Pro Max iOS version: 18.2.1 Any ideas on next steps to troubleshoot this issue? How can I figure out the cause of the denylisting?
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588
Jan ’25
I get an error message when I try to enroll in the Apple Developer Account
I'm trying to enroll in the Apple Developer Account, but when I click on "subscribe," I get an error message that says, "Your purchase could not be completed. For assistance, contact iTunes Support." I've already added UPI as a payment method in the App Store and added 100 rupees from UPI to my Apple account.
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300
Jan ’25
Name transfer of web shopping mall-based apps (due to changes in business information), Apple login function and synchronization of existing membership information
Hello We would like to proceed with the transfer of ownership of the launched app based on the Cafe24 platform.(Web App) Last month, I inquired about how to transfer the Apple account login function together when transferring ownership and received a related manual. When I asked and inquired about help from several developers regarding that part, they all received different answers. Please review the answers below, and I would really appreciate it if you could guide me on how to proceed. Developer 1: Cafe24-based launch apps require a separate transfer of the login function. It does not affect if you do not delete the existing member data in the database, and you only need to activate the login function to the new developer account. Developer 2: Checking and analyzing existing servers and data - Transfer user data to Apple using Apple's Legacy User Identifier - Synchronize user data - Test and modify It has to proceed to the above four steps, and synchronization work is also required to maintain all of the existing user's data because all of the user's identification values change when the login function is transferred. Developer 3: It appears to be a task that needs to be stored in the server database by migrating from the user identifier created in the existing developer account to the user identifier to be used in the new developer account, which is not what the app is supposed to do, and it is recommended to find other experts. Thank you.
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591
Jan ’25
What is different between removing in-house installed app and other kind of removing it?
I have a in-house delivered app, I updated certificates and delivered the app before expiring, inviting users to update. after certificates expiration people who did not update now must remove the app loosing personal data, and download it again, but app crashes. I know that since iOS 18 in order to trust again an in-house identity, restart is required. What I need to know, is if there is some documentation where is explained the following: if I remove the only app delivered by in-house enterprise profile I have on a customer device, via home, long time tap gesture, "remove the app" then I install again the app, the profile reappears under "VPN and device management" and results already as "trusted" instead if I remove the app directly from settings > VPN and device management, when I re-install the app VPN and device management reappears and developer/app is not trusted, in it asks me to trust again the developer and during the operation, restarts the device, asks me device code and so on. so, my final question is: since it is clear to me that there is a difference between two removal methods, where is this logic described? Is it only present for in-house distribution?
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404
Jan ’25
Please support device mirroring with cable and without iCloud login
Hi all, if anyone from apple Dev team is seeing this, please do consider supporting device mirroring without the need to login to icloud and with cable connection in addition to wi-fi. I am working in a corporate setting which does not allow us to login to icloud, thus I am unable to use device mirroring when my work really needs is, I am stuck with Quick time preview. I am quite sure, that this does not only apply to me.
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Jan ’25
Is it possible to use Mac Os as a container?
hello developers, First priority I couldn't find a proper title for the question :( The reason why I open a topic here is not to find the answer by direct point shooting; My goal is what do Apple, Developer, Companies and Devops teams think and comments about the subject I'm going to ask here? We use Jenkins as the Devops CI/CD tool at our company, and in Macos/Apple/iOS development, we use a lot of Mac Mini devices. Since we build/compilers on a project-based, version-based basis, we cannot get 100% efficiency from our devices. (For example, because the dependencies of a project are different from other projects; we dedicate only 1 Mac Mini to that project. (As the dependecys of the projects are too many and large, the migration process is very difficult for us, the cost of moving to a lower-level Mac Mini device is high / but this is just an example)) While researching, I saw that there is no docker container image for MacOs X (enterprise or legal) and I know about the Apple EULA. (For virtualization, Apple hardware must be used as a basis. Because the MacOs system is paid for on a device-based basis.) What I want to ask here is can I find or create a MacOs docker container image legally? How is the structure of other companies in their CI processes? If I install MacOs with more than one VMware/VirtualBox on Mac Mini, What harm could it do me in Jenkins? (I'm curious about people's comments on this.)
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5.9k
Jan ’25
Enterprise Developer Program Renewal
I am helping my company to renew the Enterprise Account, this exercise had been running smoothly in previous year. However, we did submit the application almost 1 month in advance, however, no reply or status update received yet. We had raised several tickets in support but helpless, our account is going to expired on 29-Dec-2024, anyone can share what should we do?
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Dec ’24