Hello,
I failed to register and cannot continue because I changed my device during the registration process for the Apple Developer program. What should I do if I continue?
My application has been developed and cannot be launched now. I contacted customer service and they said they cannot handle it. I suffer every day and hope to receive support from the Apple development team.
Thank you.
Enterprise
RSS for tagThe Apple Developer Enterprise Program allows large organizations to develop and deploy proprietary, internal-use apps to their employees.
Posts under Enterprise tag
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I'm trying to add an Enterprise Apple account with the username and password of my developer account, which has worked once before. Now its giving me the following error:
"There was an error while trying to log in: No trusted devices or trusted phone numbers are configured for this account."
which doesn't make sense because the 2-Factor Auth works when I login to the website.
What am I missing? I think the only thing different is I'm using a different Macbook, but should that make a difference?
Has anyone else had this error from Visual Studio?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Enterprise
Developer Tools
Recently, my application has been receiving a lot of crashes every day, appearing on the iOS18 system. I can't find where the problem is and how can I solve it?
Code Type: ARM-64 (Native)
Role: Foreground
Parent Process: launchd [1]
Date/Time: 2025-03-10 14:55:49.541 +0800
OS Version: iOS 18.3.1 (22D72)
Report Version: 104
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x00000000 at 0x0000000000000000
Triggered by Thread: 1
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSArrayM insertObjects:count:atIndex:]: attempt to insert nil object from objects[126976]'
Thread 0:
0 libsystem_kernel.dylib 0x00000001e95c4788 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x00000001e95c7e98 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x00000001e95c7db0 mach_msg_overwrite + 424
3 libsystem_kernel.dylib 0x00000001e95c7bfc mach_msg + 24
4 CoreFoundation 0x0000000197ee3804 0x197e6d000 + 485380
5 CoreFoundation 0x0000000197ee2eb0 0x197e6d000 + 482992
6 CoreFoundation 0x0000000197f35284 CFRunLoopRunSpecific + 588
7 GraphicsServices 0x00000001e51a14c0 GSEventRunModal + 164
8 UIKitCore 0x000000019aa7e674 0x19a690000 + 4122228
9 UIKitCore 0x000000019a6a4e88 UIApplicationMain + 340
10 MyApp 0x0000000102dbfd70 main + 104
11 (null) 0x00000001be18dde8 0x0 + 7484268008
Thread 1 name: com.apple.uikit.xpc-service
Thread 1 Crashed:
0 CoreFoundation 0x0000000197e9a5fc 0x197e6d000 + 185852
1 libobjc.A.dylib 0x0000000195415244 objc_exception_throw + 88
2 CoreFoundation 0x0000000197ed46bc 0x197e6d000 + 423612
3 CoreFoundation 0x0000000197ed37b0 0x197e6d000 + 419760
4 CoreFoundation 0x0000000197e7f5f8 0x197e6d000 + 75256
5 MyApp 0x0000000103e4d4c0 startup_check_root + 12380
6 libdispatch.dylib 0x000000019fc2d248 0x19fc2b000 + 8776
7 libdispatch.dylib 0x000000019fc2efa8 0x19fc2b000 + 16296
8 libdispatch.dylib 0x000000019fc365cc 0x19fc2b000 + 46540
9 libdispatch.dylib 0x000000019fc37124 0x19fc2b000 + 49444
10 libdispatch.dylib 0x000000019fc4238c 0x19fc2b000 + 95116
11 libdispatch.dylib 0x000000019fc41bd8 0x19fc2b000 + 93144
12 libsystem_pthread.dylib 0x0000000222c04680 _pthread_wqthread + 288
13 libsystem_pthread.dylib 0x0000000222c02474 start_wqthread + 8
After upgrading the iOS system to 18.3.1, the APP crashed continuously when it was launched. The following log was seen in the device log:
Bootstrapping failed for <FBApplicationProcess: 0x72ad16b80; app<com.xxxx.yyyy>:> with error: <NSError: 0x300cd4d80; domain: RBSRequestErrorDomain; code: 5; "Launch failed."> {
NSUnderlyingError = <NSError: 0x300cd4ab0; domain: NSPOSIXErrorDomain; code: 85> {
NSLocalizedDescription = Launchd job spawn failed;
};
}
Our APP is in-house distribution
What are the possible causes? How can I solve it?
I have an application named "XY" that has been launched in several countries. Now, I intend to launch it in Turkey, but we are facing legal issues preventing us from using "XY" as the app's display name. Following the documentation, I localized the app's display name to "ZX" for both Turkish and English (Turkey). However, when users change their device settings, they do not see an option for English (Turkey) language selection. I assumed that for Turkish users, English (Turkey) would be the default language, but this is not the case. Could someone please assist me in resolving this issue? I've investigated options for localizing the display name based on region, but it seems that this functionality isn't feasible on iOS. In contrast, it's relatively straightforward to achieve on Android platforms.
Hello,
We have implemented support for our app to work with MDM. Basically the app needs to read the custom configuration with UserDefaults.standard.dictionary(forKey: ‘com.apple.configuration.managed’) in order to be functional when in an MDM. The issue is that in the app review process we are told that:
"Guideline 2.1.0 - Information Needed
We are still unable to access the app's Mobile Device Management (MDM) functionality.
Provide a demo MDM profile and corresponding login credentials that we can be used to access the MDM features and functionality."
How do we create a demo MDM profile? Our app only needs to be passed configuration information and we have used Apple Configurator to create a profile, we have added information but it still doesn't work.
Here is an example of the .mobileconfig file we have generated, but when we install it on our device, the app does not return any value using UserDefaults.standard.dictionary(forKey: ‘com.apple.configuration.managed’).
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>PayloadContent</key>
<array>
<dict>
<key>PayloadDisplayName</key>
<string>App Name</string>
<key>PayloadIdentifier</key>
<string>com.xxx.yyy.TESTUUID</string>
<key>PayloadType</key>
<string>com.apple.ManagedAppConfiguration</string>
<key>PayloadUUID</key>
<string>TESTUUID</string>
<key>PayloadVersion</key>
<integer>1</integer>
<key>ManagedAppConfiguration</key>
<dict>
<key>MyFirstKey</key>
<string>value1</string>
<key>MySecondKey</key>
<string>value2</string>
</dict>
</dict>
</array>
<key>PayloadDisplayName</key>
<string>Test Profile</string>
<key>PayloadIdentifier</key>
<string>payloadid.TESTUUID2</string>
<key>PayloadType</key>
<string>Configuration</string>
<key>PayloadUUID</key>
<string>TESTUUID2</string>
<key>PayloadVersion</key>
<integer>1</integer>
</dict>
</plist>
On the other hand, about 3 weeks ago we requested the MDM capability for the app (https://developer.apple.com/contact/request/mdm-capability) but we have not received any response.
We are at a bit of a loss.
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Enterprise
App Review
Apple Business Manager
Device Management
Hello,
I've just installed the iOS 18.4 beta but I can't access features like Genmojis or others. I don't understand why knowing that I have the iPhone 16.
Could someone help me?
Hello,
I've just installed the iOS 18.4 beta but I can't access features like Genmojis or others. I don't understand why knowing that I have the iPhone 16.
Could someone help me?
best regars
Hello everyone,
I'm looking for information on Apple's average response time for accessing the developer program. It seems to me that my application has been pending for approximately two weeks and I have not received any updates on the status of my process.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Enterprise
Developer Program
I was importing the app's information based on the document below.
https://developer.apple.com/documentation/devicemanagement/getting-app-and-book-information-legacy
However, I have failed to get the information of the custom app from a few days ago.
The result is empty.
This is a request with an empty result.
https://uclient-api.itunes.apple.com/WebObjects/MZStorePlatform.woa/wa/lookup?version=2&p=mdm-lockup&caller=MDM&platform=volumestore&cc=jp&id=1556411142
This is the request with results.
https://uclient-api.itunes.apple.com/WebObjects/MZStorePlatform.woa/wa/lookup?version=2&p=mdm-lockup&caller=MDM&platform=volumestore&cc=jp&id=1202716089
In ABM/ASM, you can see my assets and both the quantity in use and the quantity available will be searched normally.
Is there anything else I can check?
Please reply.
Thank you.
I'm looking at the Apple official document below and getting the app's information.
https://developer.apple.com/documentation/devicemanagement/getting-app-and-book-information-legacy
However, I couldn't get the custom app's information for a few days ago. The result item is empty.
This is a URL that is normally viewed.
https://uclient-api.itunes.apple.com/WebObjects/MZStorePlatform.woa/wa/lookup?version=2&p=mdm-lockup&caller=MDM&platform=volumestore&cc=jp&id=1202716089
This is the URL that gives an empty response to the result.
https://uclient-api.itunes.apple.com/WebObjects/MZStorePlatform.woa/wa/lookup?version=2&p=mdm-lockup&caller=MDM&platform=volumestore&cc=jp&id=1556411142
In ABM/ASM, the number of applications used and the number of available applications are all viewed normally.
Is there anything else I can check?
Please reply.
Thank you.
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Enterprise
App Store
Device Management
Hey everyone,
Five days ago, on Sunday, I bought an Apple Developer Program subscription for 99 euros. I used the Developer app on my device because the Developer website said, "Enroll in the program with the Apple Developer app," and I thought it would be better to use the app directly rather than the website.
I purchased the subscription, the funds were released from my card, and I received a receipt. The site mentioned that I would be enrolled within 48 hours, and the Developer app stated that I would receive an email soon.
Guess what? I didn't receive an email. Instead, I got a message in the Developer app saying, "Enrollment through the Apple Developer app is not available for this Apple Account. Visit the Apple Developer site to enroll."
What is happening? I just paid for a subscription using my iCloud email in the Developer app, my bank released the funds, I got a receipt, and yet I didn't get access? Well, okay—I went to the website, but instead of giving me an option to proceed with the previous subscription, they asked me to pay AGAIN. This time, it was 99 dollars.
Since I'm in hurry, I paid again, assuming they will refund one of the charges—because how could one account have two same subscriptions? Strangely, for this second payment, I didn’t receive an email receipt, just a message saying that the order request would be processed soon.
Now, the problem is that this second subscription isn’t even listed in my subscriptions—only the first one is.
On top of that, I’m worried I won’t get access within 48 hours as promised, since I’ve seen other people waiting for months after paying. That’s not fair.
I also saw that some people were asked to provide an ID to confirm their identity, but I was never asked for that.
I'm not from the US, I’m of legal age, and I’ve been an Apple user for almost a year.
Does anyone know what’s happening and how I can avoid getting scammed by Apple? It sounds weird, but it’s ridiculous that a premium company like Apple has these kinds of issues. I contacted support, but I haven’t received a response.
Thanks in advance.