Feedback Assistant

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Use Feedback Assistant to report issues and give suggestions about using Apple software and developing for Apple platforms.

Posts under Feedback Assistant tag

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It is possible to get a status update about a problem reported in a FB ticket that was filed by another party?
I tend to remember that it is not possible to get a status update for a FB Ticket as long as you are not the one (or part of the team) who created the ticket (for obvious privacy and confidentiality reasons). And based on what I'm reading from some posts in the forum, it's not unusual that a FB ticket declared to be a duplicate of another ticket is not updated when the original ticket is either fixed or closed. So what is the recommendation to be informed about the status of a problem when you know that a FB ticket was already filed by another party (and it's obvious your ticket will be marked to be a duplicate)? File a FB ticket on the same topic with a reference to the original FB ticket and pray? N.B. : this is not a case listed in the https://developer.apple.com/bug-reporting/ page.
3
0
785
Sep ’24
PD Packet Communication Issue with iPad Pro in Powerpack/Hub Development
Hello, We are currently using Hub which uses CYPD3125 PD chip, It is used to connect with both Android and iOS devices. While our device works seamlessly with Android devices, we are encountering an issue when connecting to iOS devices, specifically the iPad Pro. Issue Description: The Powerpack/Hub is intended to handle Power Delivery (PD) communications. When connected to an Android device, the PD packets are exchanged correctly, and the device functions as expected. However, when connected to an iPad Pro, we observe abnormal PD packet exchanges which lead to malfunctioning of the Powerpack/Hub. Observations: Attached is a snapshot of the PD packets we captured while troubleshooting the issue in a scenario where the AC power adapter was initially connected. After a few seconds, we removed the plug, waited for a few seconds, and then plugged in the AC power again. This was the scenario when we captured the PD packets, as seen in the snapshot. The packets appear to be different when compared to those captured with an Android device. Below is the screenshot of the PD packet capture with Apple device: Below is the screenshot of the PD packet capture with Android device: Technical Observations: Initial Connection: The connection initiates but does not follow the expected PD communication sequence. Packet Structure: In the capture, the iPad Pro shows a series of PD Msg types including Src Cap, Req, and Accept, but there are also unexpected messages such as Hard Reset and Soft Reset that disrupt the communication. Timing Issues: The timestamps show irregular intervals between packets when connected to the iPad Pro, suggesting possible timing synchronization issues. Unexpected Resets: The capture shows a Hard Reset event at packet 9, which is not observed in the Android device captures. This suggests the iPad Pro might be detecting an error and attempting to reset the connection. Steps Taken: Verified the firmware and hardware implementation of the Powerpack/Hub. Ensured compliance with USB PD standards. Tested with multiple iPad Pro units to rule out device-specific issues. Additional Details: We have also tested with iPad Air and observed the same issue. The tests were conducted on both iOS version 16 and 17. We are attaching a USB PD capture with an Android device where it is working fine as expected. The PD packets were captured in a scenario where the AC power adapter was initially connected. After a few seconds, we removed the plug, waited for a few seconds, and then plugged in the AC power again. This was the scenario when we captured the PD packets, as seen in the snapshot. Despite these steps, the issue persists. We seek guidance on any issues or peculiarities with iOS devices and USB PD communication. Thanks
1
0
814
Aug ’24
SafeMode Eliminates two of my feedback issues, how best to diagnose?
I have two feedback issues under Sequoia that are fairly major features. FB14105190: iPhone Mirroring shows only a white rectangle. FB13888947: VisionOS Mirroring drops connections after seconds. Both these issues are features I use (VisionOS Mirroring) or would use (the other) if I could. On a suggestion from a colleague I booted in Safe Mode and the issues went away and everything worked as it should. I've sent this upline to Feedback. But am curious what I can do to diagnose this further. Maybe locate a culprit. In the olden days, the extension parade let you know what was loaded. My kextstatus shows nothing different. Is there anything else I can explore to find this? Thanks.
0
0
618
Jul ’24
Feedback app Broken!
Yesterday night, I opened the feedback app, but it kicked me out. When I reopened it, I had to sign back in, but it got stuck on a continuous loading screen. I tried swiping it from the background and reopening it multiple times, but it kept loading indefinitely. I waited for 1 minute, then 3 minutes, but it never stopped. This morning, I checked again to see if my reports had been opened, but the app was still loading.
1
0
745
Jul ’24
Every time I try and do something which usually involves financials there’s a price ceiling and a price floor and invalid illogical constructs and destructs which never work correctly
The social engineering is also driving me mad. The foreign direct interference is also driving me mad. I was trying to submit a student loan application and the system starts telling me illogical constraints based on the page design which previously wasn’t an issue or a problem. However is now a problem and if I don’t complete the page design work flows the funds are not released to the university advertising the masters degree services. also there seems to be a variety of universities simultaneously all competing for the same accessibility and or student loan accessibility and it’s quite difficult to decide which one to go with and or which masters degree course to take? Which is less of a problem then the ui/ux bug of not being able to complete and or submit the entire funding application which feels more like malware targeting than actual usability conformation practices. must I put in the funding website? And the university what about privacy?
0
0
583
Jul ’24
iOS 18 Beta Bugs and Feedback
While using the iOS 18 Beta, I encountered the following bugs and have some feedback: Bugs: Notifications: Notifications sometimes appear very small, making them difficult to read and manage. Additionally, notifications occasionally disappear completely or get placed at the bottom of the screen, where they are hard to notice. This causes issues in keeping track of important information. Feedback Passwords: It is not possible to view the personal hotspot password and QR code in the passwords application. This is particularly problematic when someone wants to share their hotspot with others, as the password must be entered manually. Please investigate these issues so they do not persist in the final release.
3
0
3.5k
Jul ’24
FinanceKit not an SDK option in Feedback Assistant
I just had an awesome lab for FinanceKit, and I have a few pieces of feedback to file, but I don't find FinanceKit as an SDK option in Feedback Assistant. I first went into "Developer Technologies & SDKs", and then selected 'iOS' as the platform, but 'FinanceKit' is not in the list 🤷‍♂️ I can select 'Something else not on this list', but I don't want the feedback to get lost! Please help!
3
0
1k
Jun ’24
FORM PROBLEMS
Hello, good morning everyone, I want you to help me with something. What happens is that I have inside a "Form" Ten "Section" When adding another "Section" I get an error that calls "Trailing closure passed to parameter of type 'FormStyleConfiguration" that does not accept a closure. Everything works very well until he added another "section" Help me please.
1
0
1.1k
May ’24
Since the last beta update my Iphone 14 is not reconizing CarPlay
Ever since I received the latest Beta update I have not been able to use CarPlay via a cord to my car (I've tried multiple cords with the same result). It has been working as expected since I bought the car a few years ago. I've tried multiple other Apple phones and they have no issue, so I know it's not my car's software. I have called apple support and they gave me instructions on how to uninstall the Beta software, which has also not been successful. I entered a ticket for this issue on April 22nd, but haven't heard anything back. Anyone have suggestions on how I can get my CarPlay to work? or how to uninstall successfully from the Beta ios?
0
0
741
May ’24
macbook software update failing and i am going insane
Hi,for the past 2 days i ve been going crazy over this problem i am having with my mackbook air, i recntly got a 2019 13 inch model and i basically factory reset it wyping the disk and reinstalling os,it booted in mac os mohave 10.14.6 and ive been trying evr since to update it to sonoma but each time the download is doneand it says the mac is about to reboot to install it screen may turn off up to a min it does not ,it just goes black for a second and then boots back into mojave without even a failed to install promt,it just acts like nothing happened and then ask to install it again. At this point i ve checke for evrything, i dont have antivirus or storage problems since essentially it s a blank mackbook without any apps ,i tried to install a combo update after realising that i have a security update for 10.14.6 that does almost the same thing but this time i do get a promt that an error occured and it sends me to disk startup to boot it again but it didnt work,i tried updating to a previous version like big sur hoping it was too big of a leap and that even tho evrywere i checked it said its compatible maybe it was not but nope exact same thing as sonoma i cnt boot it from a usb cuz i only have usb c ports(idiotic design from apple) i dont know what else to do it seems like no one had on the entire the same prob so i am here after the 12 th try hoping somebody has a fix.
1
0
736
May ’24
XCode Cloud xcodebuild archive timeout
For some time now XCode Cloud build keep failing with: The step invocation hit a user timeout. The xcodebuild archive invocation timed out. No activity has been detected on stdout, stderr or the result bundle in 30 minutes. This happens specifically on Asset catalogs processing. In my case the app has like 8K images, with most of them tagged via Apple's ODR system so only the assets user needs are loaded, but the associated build step still takes a lot of time, usually 90+ minutes. It was fine before the timeout got implemented. Is there any whay to raise the timeout for a specific project? As it stands now the XCode Cloud is useless for this project as it can't do what it was intended for.
2
1
1k
Apr ’24
Enrollment Termination and Refund Issue
Dear Apple Developer Community, I am writing to urgently address the termination of my program enrollment and the failure to receive a refund. Despite enrolling in the Apple Developer Program with anticipation, my enrollment was abruptly terminated without explanation. Despite multiple attempts to seek clarification, I have received no response regarding the reason for the termination. This lack of communication is deeply concerning and frustrating. Furthermore, I have yet to receive a refund for the fees paid upon enrollment. As a developer, I value transparent and equitable transactions, yet the current situation falls short of these standards. I request immediate assistance in resolving this matter. Specifically, I seek clarification on the grounds for the termination of my enrollment and prompt initiation of the refund process for the fees paid. Thank you for your urgent attention to this issue. Sincerely, Srivarshith Daladuli.
0
0
931
Apr ’24
Updated to Sequoia Multi monitor dock issue
The current setup restricts the access to the dock from the external monitors, requiring me to switch back to the MacBook screen. This process is inefficient for my workflow as it involves scrolling through multiple monitors, consuming valuable time.
Replies
2
Boosts
1
Views
916
Activity
Sep ’24
It is possible to get a status update about a problem reported in a FB ticket that was filed by another party?
I tend to remember that it is not possible to get a status update for a FB Ticket as long as you are not the one (or part of the team) who created the ticket (for obvious privacy and confidentiality reasons). And based on what I'm reading from some posts in the forum, it's not unusual that a FB ticket declared to be a duplicate of another ticket is not updated when the original ticket is either fixed or closed. So what is the recommendation to be informed about the status of a problem when you know that a FB ticket was already filed by another party (and it's obvious your ticket will be marked to be a duplicate)? File a FB ticket on the same topic with a reference to the original FB ticket and pray? N.B. : this is not a case listed in the https://developer.apple.com/bug-reporting/ page.
Replies
3
Boosts
0
Views
785
Activity
Sep ’24
PD Packet Communication Issue with iPad Pro in Powerpack/Hub Development
Hello, We are currently using Hub which uses CYPD3125 PD chip, It is used to connect with both Android and iOS devices. While our device works seamlessly with Android devices, we are encountering an issue when connecting to iOS devices, specifically the iPad Pro. Issue Description: The Powerpack/Hub is intended to handle Power Delivery (PD) communications. When connected to an Android device, the PD packets are exchanged correctly, and the device functions as expected. However, when connected to an iPad Pro, we observe abnormal PD packet exchanges which lead to malfunctioning of the Powerpack/Hub. Observations: Attached is a snapshot of the PD packets we captured while troubleshooting the issue in a scenario where the AC power adapter was initially connected. After a few seconds, we removed the plug, waited for a few seconds, and then plugged in the AC power again. This was the scenario when we captured the PD packets, as seen in the snapshot. The packets appear to be different when compared to those captured with an Android device. Below is the screenshot of the PD packet capture with Apple device: Below is the screenshot of the PD packet capture with Android device: Technical Observations: Initial Connection: The connection initiates but does not follow the expected PD communication sequence. Packet Structure: In the capture, the iPad Pro shows a series of PD Msg types including Src Cap, Req, and Accept, but there are also unexpected messages such as Hard Reset and Soft Reset that disrupt the communication. Timing Issues: The timestamps show irregular intervals between packets when connected to the iPad Pro, suggesting possible timing synchronization issues. Unexpected Resets: The capture shows a Hard Reset event at packet 9, which is not observed in the Android device captures. This suggests the iPad Pro might be detecting an error and attempting to reset the connection. Steps Taken: Verified the firmware and hardware implementation of the Powerpack/Hub. Ensured compliance with USB PD standards. Tested with multiple iPad Pro units to rule out device-specific issues. Additional Details: We have also tested with iPad Air and observed the same issue. The tests were conducted on both iOS version 16 and 17. We are attaching a USB PD capture with an Android device where it is working fine as expected. The PD packets were captured in a scenario where the AC power adapter was initially connected. After a few seconds, we removed the plug, waited for a few seconds, and then plugged in the AC power again. This was the scenario when we captured the PD packets, as seen in the snapshot. Despite these steps, the issue persists. We seek guidance on any issues or peculiarities with iOS devices and USB PD communication. Thanks
Replies
1
Boosts
0
Views
814
Activity
Aug ’24
Math notes
When you do broader mathematical terms it keeps saying “coefficient missing in unit term” even though I wrote the formula perfectly.
Replies
1
Boosts
0
Views
783
Activity
Jul ’24
SafeMode Eliminates two of my feedback issues, how best to diagnose?
I have two feedback issues under Sequoia that are fairly major features. FB14105190: iPhone Mirroring shows only a white rectangle. FB13888947: VisionOS Mirroring drops connections after seconds. Both these issues are features I use (VisionOS Mirroring) or would use (the other) if I could. On a suggestion from a colleague I booted in Safe Mode and the issues went away and everything worked as it should. I've sent this upline to Feedback. But am curious what I can do to diagnose this further. Maybe locate a culprit. In the olden days, the extension parade let you know what was loaded. My kextstatus shows nothing different. Is there anything else I can explore to find this? Thanks.
Replies
0
Boosts
0
Views
618
Activity
Jul ’24
Feedback app Broken!
Yesterday night, I opened the feedback app, but it kicked me out. When I reopened it, I had to sign back in, but it got stuck on a continuous loading screen. I tried swiping it from the background and reopening it multiple times, but it kept loading indefinitely. I waited for 1 minute, then 3 minutes, but it never stopped. This morning, I checked again to see if my reports had been opened, but the app was still loading.
Replies
1
Boosts
0
Views
745
Activity
Jul ’24
Every time I try and do something which usually involves financials there’s a price ceiling and a price floor and invalid illogical constructs and destructs which never work correctly
The social engineering is also driving me mad. The foreign direct interference is also driving me mad. I was trying to submit a student loan application and the system starts telling me illogical constraints based on the page design which previously wasn’t an issue or a problem. However is now a problem and if I don’t complete the page design work flows the funds are not released to the university advertising the masters degree services. also there seems to be a variety of universities simultaneously all competing for the same accessibility and or student loan accessibility and it’s quite difficult to decide which one to go with and or which masters degree course to take? Which is less of a problem then the ui/ux bug of not being able to complete and or submit the entire funding application which feels more like malware targeting than actual usability conformation practices. must I put in the funding website? And the university what about privacy?
Replies
0
Boosts
0
Views
583
Activity
Jul ’24
ios 18 beta 2 lightning charge do not work on Iphone 13 Pro Max
Hi, Since this morning i'm unable to charge my phone using the lightning port. It's not even recognize when plug to a PC. I still can use the wireless charge. My nearest apple store suggest to just wait for the next update. Does somebody experience similar ? Is the beta really the cause of this ? Thanks.
Replies
2
Boosts
2
Views
980
Activity
Jul ’24
iOS 18 Beta Bugs and Feedback
While using the iOS 18 Beta, I encountered the following bugs and have some feedback: Bugs: Notifications: Notifications sometimes appear very small, making them difficult to read and manage. Additionally, notifications occasionally disappear completely or get placed at the bottom of the screen, where they are hard to notice. This causes issues in keeping track of important information. Feedback Passwords: It is not possible to view the personal hotspot password and QR code in the passwords application. This is particularly problematic when someone wants to share their hotspot with others, as the password must be entered manually. Please investigate these issues so they do not persist in the final release.
Replies
3
Boosts
0
Views
3.5k
Activity
Jul ’24
FinanceKit not an SDK option in Feedback Assistant
I just had an awesome lab for FinanceKit, and I have a few pieces of feedback to file, but I don't find FinanceKit as an SDK option in Feedback Assistant. I first went into "Developer Technologies & SDKs", and then selected 'iOS' as the platform, but 'FinanceKit' is not in the list 🤷‍♂️ I can select 'Something else not on this list', but I don't want the feedback to get lost! Please help!
Replies
3
Boosts
0
Views
1k
Activity
Jun ’24
FORM PROBLEMS
Hello, good morning everyone, I want you to help me with something. What happens is that I have inside a "Form" Ten "Section" When adding another "Section" I get an error that calls "Trailing closure passed to parameter of type 'FormStyleConfiguration" that does not accept a closure. Everything works very well until he added another "section" Help me please.
Replies
1
Boosts
0
Views
1.1k
Activity
May ’24
How do I see all the feedback entries submitted by myself?
This is related to feedback submitted at https://feedbackassistant.apple.com.
Replies
4
Boosts
0
Views
1.1k
Activity
May ’24
Since the last beta update my Iphone 14 is not reconizing CarPlay
Ever since I received the latest Beta update I have not been able to use CarPlay via a cord to my car (I've tried multiple cords with the same result). It has been working as expected since I bought the car a few years ago. I've tried multiple other Apple phones and they have no issue, so I know it's not my car's software. I have called apple support and they gave me instructions on how to uninstall the Beta software, which has also not been successful. I entered a ticket for this issue on April 22nd, but haven't heard anything back. Anyone have suggestions on how I can get my CarPlay to work? or how to uninstall successfully from the Beta ios?
Replies
0
Boosts
0
Views
741
Activity
May ’24
macbook software update failing and i am going insane
Hi,for the past 2 days i ve been going crazy over this problem i am having with my mackbook air, i recntly got a 2019 13 inch model and i basically factory reset it wyping the disk and reinstalling os,it booted in mac os mohave 10.14.6 and ive been trying evr since to update it to sonoma but each time the download is doneand it says the mac is about to reboot to install it screen may turn off up to a min it does not ,it just goes black for a second and then boots back into mojave without even a failed to install promt,it just acts like nothing happened and then ask to install it again. At this point i ve checke for evrything, i dont have antivirus or storage problems since essentially it s a blank mackbook without any apps ,i tried to install a combo update after realising that i have a security update for 10.14.6 that does almost the same thing but this time i do get a promt that an error occured and it sends me to disk startup to boot it again but it didnt work,i tried updating to a previous version like big sur hoping it was too big of a leap and that even tho evrywere i checked it said its compatible maybe it was not but nope exact same thing as sonoma i cnt boot it from a usb cuz i only have usb c ports(idiotic design from apple) i dont know what else to do it seems like no one had on the entire the same prob so i am here after the 12 th try hoping somebody has a fix.
Replies
1
Boosts
0
Views
736
Activity
May ’24
here do I go to have my concerns heard
Never mention BETA, because when you revert to shipping, it's a disaster and the docs aren't correct. The carrier, T-Mobile is not technically astute. So, how do I get heard and acknowledged by a REAL person?
Replies
0
Boosts
0
Views
723
Activity
Apr ’24
XCode Cloud xcodebuild archive timeout
For some time now XCode Cloud build keep failing with: The step invocation hit a user timeout. The xcodebuild archive invocation timed out. No activity has been detected on stdout, stderr or the result bundle in 30 minutes. This happens specifically on Asset catalogs processing. In my case the app has like 8K images, with most of them tagged via Apple's ODR system so only the assets user needs are loaded, but the associated build step still takes a lot of time, usually 90+ minutes. It was fine before the timeout got implemented. Is there any whay to raise the timeout for a specific project? As it stands now the XCode Cloud is useless for this project as it can't do what it was intended for.
Replies
2
Boosts
1
Views
1k
Activity
Apr ’24
Enrollment Termination and Refund Issue
Dear Apple Developer Community, I am writing to urgently address the termination of my program enrollment and the failure to receive a refund. Despite enrolling in the Apple Developer Program with anticipation, my enrollment was abruptly terminated without explanation. Despite multiple attempts to seek clarification, I have received no response regarding the reason for the termination. This lack of communication is deeply concerning and frustrating. Furthermore, I have yet to receive a refund for the fees paid upon enrollment. As a developer, I value transparent and equitable transactions, yet the current situation falls short of these standards. I request immediate assistance in resolving this matter. Specifically, I seek clarification on the grounds for the termination of my enrollment and prompt initiation of the refund process for the fees paid. Thank you for your urgent attention to this issue. Sincerely, Srivarshith Daladuli.
Replies
0
Boosts
0
Views
931
Activity
Apr ’24
Responsive Design Mode - Devices
Please bring back the a list of devices for devs to select from. This should not be hard to provide for your own products. Also, please allow users to set their own custom width/height dimensions. This is a really simple (arguably should be a mandatory for responsive design) feature.
Replies
1
Boosts
3
Views
1.1k
Activity
Apr ’24
Error 1110
Hello everyone, My iPhone has still not working for 3 months because of Error 1110. I hope the Apple software team can see this message and support us in fixing this issue soon, we lost our data and in this way, most people will not trust iPhones again if they can't find any fix even if this fix is by charge. Thank you. #1110 #error1110
Replies
1
Boosts
0
Views
1.4k
Activity
Apr ’24