Respond to push notifications related to your app’s complications, file providers, and VoIP services using PushKit.

Posts under PushKit tag

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PushKit Voip notifications not triggering CallKit UI in the background
I am trying to add voip call functionality to my app. It works as expected while the app is in the foreground. But in the background it does not. I have registered the app as requiring background voip permissions. My implementation doesn't fit into one of these posts, so here is a gist: https://gist.github.com/BrentMifsud/4be43c022c1279f04ecb56250a86b3f1
0
0
484
Jan ’25
CXProvider.reportNewIncomingVoIPPushPayload resulting in NSXPCConnectionInterrupted
We have just been granted access to the com.apple.developer.usernotifications.filtering entitlement, and are following the documented steps for handled E2EE VOIP notifications listed here: https://developer.apple.com/documentation/callkit/sending-end-to-end-encrypted-voip-calls 1 - A user initiates a VoIP call on their app. Their app then sends an encrypted VoIP call request to your server. We do exactly this, Alice calls Bob from her app, sending a notification to our servers. 2 - Your server sends the encrypted data to the receiver’s device using a regular remote notification. Be sure to set the apns-push-type header field to alert. We do exactly this, our server send on a notification to APNS with the apns-push-type header set to alert, destined for Bob. 3 - On the receiver’s device, the notification service extension processes the incoming notification and decrypts it. If it’s an incoming VoIP call, the extension calls reportNewIncomingVoIPPushPayload(_:completion:) to initiate the call. It then silences the push notification (see com.apple.developer.usernotifications.filtering). I try to do exactly this. The notification is received by the NSE on Bob's device, which decrypts it and then notices it is a VOIP call from Alice. It prepares a dictionaryPayload with the decrypted data and then calls reportNewIncomingVoIPPushPayload(_:) async throws. This throws an NSXPCConnectionInterrupted error, which when logged shows as below: Error Domain=NSCocoaErrorDomain Code=4097 "connection to service named com.apple.callkit.notificationserviceextension.voip" UserInfo={NSDebugDescription=connection to service named com.apple.callkit.notificationserviceextension.voip} The only difference I can see to the documentation is that I am working in an asynchronous context so am using the asynchronous version of the method, but I don't imagine this should cause an issue? I then supress the notification as documented and this works correctly. Does anyone have any ideas why I am getting this error when calling reportNewIncomingVoIPPushPayload(_:) async throws?
1
0
581
Jan ’25
Apple Push Notification service server certificate update
You are probably aware of the upcoming root certificate change for any servers you might have that you use to send push notifications by connection to APNs. If you are not, here is the announcement. We have been getting some questions about this, and understand not everyone is familiar with their server setup. First, we would like to clarify that this is only a change to your server's certificate trust store. You do not need to update anything else, like your APNs push certificates, the build certificates and provisioning profiles for your team/app, and so on. All you need to do is to install the mentioned new root certificate to your push server's trust store. If you are using a 3rd party push provider, it is them who will need to handle their servers. But you may want to double check with them nevertheless. If you are managing your own push servers that connect to APNs directly, then it is your responsibility to download and install the root certificate mentioned in the above link on your server(s). Unfortunately we cannot provide specific instructions on how to install this root certificate on every kind of server out there. Each server operating system/push server software will have different ways these root certificates are installed, which is out of scope of our support abilities. If you are not sure how to do this, I would recommend you seek help for this from your server-side developers or server admins. Or, if you don't have access to such resources, you can ask the support channels for your system the question: How do I install a root certificate? We have setup a test server at 17.188.143.34:443 that you can use to try and send pushes to test whether your new root certificate is correctly installed. An alternative way to test this would be, from a terminal prompt: openssl s_client -connect 17.188.143.34:443 -servername api.sandbox.push.apple.com -verifyCAfile USERTrustRSACertificationAuthority.crt -showcerts Change the parameter to the -verifyCAfile argument to point to your trust store, and it should allow you to validate Sample return results would be: Connecting to 17.188.143.34 CONNECTED(00000003) depth=2 C=US, ST=New Jersey, L=Jersey City, O=The USERTRUST Network, CN=USERTrust RSA Certification Authority verify return:1 depth=1 CN=Apple Public Server RSA CA 11 - G1, O=Apple Inc., ST=California, C=US verify return:1 depth=0 C=US, ST=California, O=Apple Inc., CN=api.sandbox.push.apple.com verify return:1 Argun Tekant /  DTS Engineer / Core Technologies
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2.4k
Jan ’25
Pushkit not listed in Identifiers->Capabilities
I get the error message in Xcode signing certificate Provisioning profile "iOS Team Provisioning Profile: com.example.app" doesn't include the pushkit entitlement. I have push notifications ticked in my Identifier in the online developer account. There is no other dedicated pushkit capability available to select. Push notifications, time sensitive notifications and background mode-> voice over ip are added as capabilities in the Xcode project. The team provisioning profile for the app states under its enabled capabilities: both push notifications and time sensitive notifications. Is pushkit part of another capability that I need to select? I have read the guide below and it just says to add the push notification capability. https://developer.apple.com/documentation/pushkit/supporting-pushkit-notifications-in-your-app I have gone round and round in circles trying to get this profile to work for this, so any pointers would be much appreciated. Thanks
1
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683
Jan ’25
How can I keep my app up to date with the server without throttling
I am trying to build a chat app. I am using FCM to deliver messages to my app accompanied by some custom data like the new message_data, deleted message_id and so on; each message will need to run the app in the background to do some background processing and local database syncing. This continuous background processing is clearly not acceptable as APNs imposes a per-device limit on background push notifications . I am asking how can I push messages and actions payload without being throttled ?
2
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527
Dec ’24
I would like to know why I didn't receive a VoIP notification.
We have modified the program as we received in the previous(thread 764479) issue. Our program works very well and the notification problem has been almost solved in the test. Then, we tested it in the user's environment. At that time, one of the three iPhones stopped receiving notifications. After 10 minutes, VoIP notifications were received again. This device received PUSH notifications even when VoIP notifications did not come. We must explain to the user why this incident occurred. We would like to know if these three notifications were sent correctly to the device. Also, is there any other way for us to deal with this other than improving the network? [APNS LIST]Nov. 20th could not receive(failed) 15:06:13 5793987C-D1A4-811F-917F-87DD7F5083B3 15:07:09 667E0A2F-43B5-37FC-2F2A-45A6C27EFC34 15:19:31 1353DF78-519E-B1DC-82B7-8B890E59FE37 received(success) 15:04:09 19CC1937-533A-9AF4-9472-41C839E461D7 15:35:00 CD23AC57-6EC7-4523-941F-B103EDB4DEFB
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427
Nov ’24
It didn't get any notifications after changing the device token. (Voip, APNs)
I am developing the iOS application using PushKit and APNS. Some users didn't get any notifications after some events, such as updated iOS 18 or a new version from the App Store. After the event had changed device tokens (PushKit, APNS). When the app has launched, register the iOS system with PushKit and APN tokens and upload it to our server. Most of the time, the tokens didn't change. I was investigating the console log when making a call from another device or sending APN. But I didn't get any logs from it. Normally it is looking following apsd, callserviced, Springboard, delivering or launching the app when getting a voip push. The issue was solved after reinstalling the app. But it still occurred with users—about 1% of total.  How do I solve the issue without reinstalling the app?
2
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720
Nov ’24
Watch OS Push notification
Hey there, i created a independent Watch OS app and I configure push notification there. so on watch simulator I am able to get push notification every time. but today I test watch app to my real watch series 6 WatchOS 11. I got the permission alert I allowed it, and I am able to get the device token as well now if I try to send push notification to my real watch app I get this logs. Oct 22, 2024, 11:09:12.024 AM GMT+5 received by APNS Server Oct 22, 2024, 11:09:12.334 AM GMT+5 discarded as application was not registered why is that ? is there any body know's ? why i am not receiving remote notification on my real watch instead i get that my application is not register...
4
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709
Oct ’24
Push notifications functions never triggered
I've spent over a day on this so I'm hoping someone on here has some idea as to what is going on for me. I've implemented push notifications in my app, but when I send a notification to a device, none of the receiving function are triggered. When the app is in the background, the notification arrives correctly, and when tapped it correctly launches the app - but the didReceiveRemoteNotification function is never triggered, so I'm unable to handle/react to the notification. When the app is in the foreground, neither the willLaunch or didReceive functions are triggered. I'm setting the UNUserNotificationCenterDelegate in the willFinishLaunchingWithOptions function, and when I monitor the app via the console, it shows no errors and shows willPresentNotification delivery succeeded I have updated the Background Modes to include background fetch, background processing, and remote notifications. I have also tested this on both the Xcode simulator and a physical device with the same results. I've also tested this with push notifications coming from my server, push notifications coming from the CloudKit console, and just dropping a JSON file onto the simulator. All resulted in the same behaviour. Does anyone have any idea why these functions might not be triggered??
3
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638
Oct ’24
Push notification tracking
Subject: Seeking Native iOS Solution for Push Notification Acknowledgement and User Interaction Tracking I’m exploring whether there is a native solution in iOS to track the confirmation/acknowledgement of a received push notification on the device, as well as any user interaction with it (e.g., tapping or dismissing the notification). Although I’ve come across multiple discussions on this topic suggesting that it’s not possible, I’d like to know if there have been any recent updates or enhancements in iOS that provide this capability. Has anyone found a reliable approach or workaround for this? Any insights would be appreciated! Thanks!
1
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507
Oct ’24
When using PushKit, the Device status is offline, causing the App to be unable to receive Voip push notifications
PLATFORM AND VERSION iOS Development environment: Xcode 15.4, macOS 14.5 Run-time configuration: iOS 17.5.1  DESCRIPTION OF PROBLEM We use PushKit to push offline messages of Voip, and use Voip notifications to bind with CallKit to implement Voip call functions. During the test, we found that when the app is in the background or the screen is locked, Voip messages cannot reach the device stably. After several consecutive calls, the phone will not be able to receive new messages for a period of time. Only after the App is uninstalled and reinstalled can it continue to receive messages.  STEPS TO REPRODUCE 1: Open the app and log in successfully 2: Push the app to the background, kill it or lock the screen 3: Use another user to make a voip call to this device 4: Repeated calls
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766
Sep ’24
VOIP rejection
The app declares support for Voice-over IP (VoIP) in the UIBackgroundModes key in your Info.plist, but we are still unable to locate any VoIP services. Apps that declare support for VoIP in the UIBackgroundModes key in your Info.plist file must have features that require VoIP. My app rejected for VOIP and the app is totally supported video call or call when app is terminated or in background how can. i solve that rejection issue
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762
Sep ’24
VoIP push notifications may not be received
Users of my app have reported that they are sometimes unable to receive Voice-over-IP (VoIP) push notifications when using a SIM. (There is no problem when using WiFi) VoIP push notifications were not received during the following period. Could you confirm diagnostic logs and could you please tell me why my app can't receive VoIP push? [diagnostic logs] https://drive.google.com/drive/folders/1gSAbr1Fy1SrjlmRXuAzoXqiaxnNbFhj8?usp=sharing [Problem period] 2024/06/17 05:34:59 - 2024/06/17 09:04:42 Number of times that the push server pushed and it received a normal APNs response: 31 Number of times that iPhone received pushes: 0 2024/06/17 23:05:03 - 2024/06/18 09:02:16 Number of times that the push server pushed and it received a normal APNs response: 192 Number of times that iPhone received pushes: 0 2024/06/15 00:35:56 - 2024/06/15 09:55:57 Number of times that the push server pushed and it received a normal APNs response: 138 Number of times that iPhone received pushes: 0
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1.8k
Sep ’24
VoIP Not Working Background
Hello, I have an app which I have enabled VoIP entitlement and implemented all the CallKit and PushKit registries and delegates. I can successfully get a VoIP token. I can successfully send VoIP push notifications (and receive them via the PushKit delegate function) and then report an incoming call via CallKit, but only while my app is in the foreground. I have checked the entitlement in XCode and the Info.plist directly, and they both (as expected) show voip as a background mode. The VoIP notification is being sent via AWS SNS and everything works while the app is in the foreground. I cannot understand why the app is not waking up while in the background. This is the VoIP notification sent via SNS: aps: { alert: "Intercom call", "content-available": 1 } SNS Message Attributes: 'AWS.SNS.MOBILE.APNS.TOPIC': { DataType: 'String', StringValue: `${bundleId}` }, 'AWS.SNS.MOBILE.APNS.PUSH_TYPE': { DataType: 'String', StringValue: 'voip' }, 'AWS.SNS.MOBILE.APNS_VOIP.TTL': { DataType: 'String', StringValue: '0' }, 'AWS.SNS.MOBILE.APNS_VOIP_SANDBOX.TTL': { DataType: 'String', StringValue: '0' }, 'AWS.SNS.MOBILE.APNS.PRIORITY': { DataType: 'String', StringValue: '10' } As I say, func pushRegistry(_ registry: PKPushRegistry, didReceiveIncomingPushWith payload: PKPushPayload, for type: PKPushType) async works correctly when in the foreground. I cannot see any reason why it would not work from the background. I am also receiving normal remote notifications correctly foreground and background.
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1.2k
Sep ’24
Migrating from CallKit to PushToTalk Framework for PTT Calls — Handling Incoming Calls and Cellular Conflicts
Hello everyone, I’m developing a VoIP-based application that supports both standard VoIP calls and Push-To-Talk (PTT) calls. The app does not use the unrestricted-voip entitlement since it’s not publicly documented or communicated as a standard by Apple. Previously, I handled PTT calls using CallKit after receiving PushKit notifications, but I’m now migrating PTT functionality to the PushToTalk Framework while keeping CallKit for standard VoIP calls. I’m facing a few challenges that I’d like help with: Handling Incoming Push-To-Talk Calls When the App Is Closed and the Device Is Locked I considered continuing to use PushKit notifications to alert users via CallKit and using CallKit until the user brings the app into the foreground, at which point I’d switch to the PushToTalk Framework. While this could technically work, the user experience is not ideal. Are there any recommended approaches for handling PTT calls in this state? Handling Incoming PTT Calls When the App Is in the Background According to Apple documentation, I cannot join a PTT session unless my app is in the foreground. However, in practical scenarios, we often receive incoming PTT calls while the app is in the background. What’s the best solution for this situation? It feels odd to show notifications or use CallKit until the app is foregrounded. Conflict Between Ongoing PushToTalk Call and Incoming Cellular Call Currently, if there’s an ongoing PushToTalk call using the PTT framework and a cellular call comes in, if I receive a PTT transmission and call requestBeginTransmission, the cellular call is ended. I can handle this within my app, but is this expected behavior? Is this the intended conflict management for concurrent PTT and cellular calls? Lastly, a broader question: when will the unrestricted-voip entitlement stop working? I’m contemplating using this entitlement to handle incoming PTT calls without CallKit, but I’m concerned about its longevity. Some apps have been using it for messaging and other features for over four years, and it’s still functional for them. Any guidance or insights on these points would be greatly appreciated! Thanks in advance!
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1.7k
Sep ’24
PushKit Voip notifications not triggering CallKit UI in the background
I am trying to add voip call functionality to my app. It works as expected while the app is in the foreground. But in the background it does not. I have registered the app as requiring background voip permissions. My implementation doesn't fit into one of these posts, so here is a gist: https://gist.github.com/BrentMifsud/4be43c022c1279f04ecb56250a86b3f1
Replies
0
Boosts
0
Views
484
Activity
Jan ’25
CXProvider.reportNewIncomingVoIPPushPayload resulting in NSXPCConnectionInterrupted
We have just been granted access to the com.apple.developer.usernotifications.filtering entitlement, and are following the documented steps for handled E2EE VOIP notifications listed here: https://developer.apple.com/documentation/callkit/sending-end-to-end-encrypted-voip-calls 1 - A user initiates a VoIP call on their app. Their app then sends an encrypted VoIP call request to your server. We do exactly this, Alice calls Bob from her app, sending a notification to our servers. 2 - Your server sends the encrypted data to the receiver’s device using a regular remote notification. Be sure to set the apns-push-type header field to alert. We do exactly this, our server send on a notification to APNS with the apns-push-type header set to alert, destined for Bob. 3 - On the receiver’s device, the notification service extension processes the incoming notification and decrypts it. If it’s an incoming VoIP call, the extension calls reportNewIncomingVoIPPushPayload(_:completion:) to initiate the call. It then silences the push notification (see com.apple.developer.usernotifications.filtering). I try to do exactly this. The notification is received by the NSE on Bob's device, which decrypts it and then notices it is a VOIP call from Alice. It prepares a dictionaryPayload with the decrypted data and then calls reportNewIncomingVoIPPushPayload(_:) async throws. This throws an NSXPCConnectionInterrupted error, which when logged shows as below: Error Domain=NSCocoaErrorDomain Code=4097 "connection to service named com.apple.callkit.notificationserviceextension.voip" UserInfo={NSDebugDescription=connection to service named com.apple.callkit.notificationserviceextension.voip} The only difference I can see to the documentation is that I am working in an asynchronous context so am using the asynchronous version of the method, but I don't imagine this should cause an issue? I then supress the notification as documented and this works correctly. Does anyone have any ideas why I am getting this error when calling reportNewIncomingVoIPPushPayload(_:) async throws?
Replies
1
Boosts
0
Views
581
Activity
Jan ’25
Apple Push Notification service server certificate update
You are probably aware of the upcoming root certificate change for any servers you might have that you use to send push notifications by connection to APNs. If you are not, here is the announcement. We have been getting some questions about this, and understand not everyone is familiar with their server setup. First, we would like to clarify that this is only a change to your server's certificate trust store. You do not need to update anything else, like your APNs push certificates, the build certificates and provisioning profiles for your team/app, and so on. All you need to do is to install the mentioned new root certificate to your push server's trust store. If you are using a 3rd party push provider, it is them who will need to handle their servers. But you may want to double check with them nevertheless. If you are managing your own push servers that connect to APNs directly, then it is your responsibility to download and install the root certificate mentioned in the above link on your server(s). Unfortunately we cannot provide specific instructions on how to install this root certificate on every kind of server out there. Each server operating system/push server software will have different ways these root certificates are installed, which is out of scope of our support abilities. If you are not sure how to do this, I would recommend you seek help for this from your server-side developers or server admins. Or, if you don't have access to such resources, you can ask the support channels for your system the question: How do I install a root certificate? We have setup a test server at 17.188.143.34:443 that you can use to try and send pushes to test whether your new root certificate is correctly installed. An alternative way to test this would be, from a terminal prompt: openssl s_client -connect 17.188.143.34:443 -servername api.sandbox.push.apple.com -verifyCAfile USERTrustRSACertificationAuthority.crt -showcerts Change the parameter to the -verifyCAfile argument to point to your trust store, and it should allow you to validate Sample return results would be: Connecting to 17.188.143.34 CONNECTED(00000003) depth=2 C=US, ST=New Jersey, L=Jersey City, O=The USERTRUST Network, CN=USERTrust RSA Certification Authority verify return:1 depth=1 CN=Apple Public Server RSA CA 11 - G1, O=Apple Inc., ST=California, C=US verify return:1 depth=0 C=US, ST=California, O=Apple Inc., CN=api.sandbox.push.apple.com verify return:1 Argun Tekant /  DTS Engineer / Core Technologies
Replies
0
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0
Views
2.4k
Activity
Jan ’25
Pushkit not listed in Identifiers->Capabilities
I get the error message in Xcode signing certificate Provisioning profile "iOS Team Provisioning Profile: com.example.app" doesn't include the pushkit entitlement. I have push notifications ticked in my Identifier in the online developer account. There is no other dedicated pushkit capability available to select. Push notifications, time sensitive notifications and background mode-> voice over ip are added as capabilities in the Xcode project. The team provisioning profile for the app states under its enabled capabilities: both push notifications and time sensitive notifications. Is pushkit part of another capability that I need to select? I have read the guide below and it just says to add the push notification capability. https://developer.apple.com/documentation/pushkit/supporting-pushkit-notifications-in-your-app I have gone round and round in circles trying to get this profile to work for this, so any pointers would be much appreciated. Thanks
Replies
1
Boosts
0
Views
683
Activity
Jan ’25
How can I keep my app up to date with the server without throttling
I am trying to build a chat app. I am using FCM to deliver messages to my app accompanied by some custom data like the new message_data, deleted message_id and so on; each message will need to run the app in the background to do some background processing and local database syncing. This continuous background processing is clearly not acceptable as APNs imposes a per-device limit on background push notifications . I am asking how can I push messages and actions payload without being throttled ?
Replies
2
Boosts
0
Views
527
Activity
Dec ’24
What happened on the APNs connection after force-restart?
My VoIP app is installed on an iPad, but can't accept incoming calls by VoIP push. But it works after I force-restart this iPad. I have some customers who encountered the same cases, fixed by force-restart too. So my question is What happened on the APNs connection after force-restart? At what case, the APNs connection will be off?
Replies
2
Boosts
0
Views
491
Activity
Dec ’24
Is there any CallKit/CXCallObserver alternative for China region?
I am developing a VOIP app which should also work in China region. I want to detect whether there are any other calls active or ended. This functionality is can be achieved using Callkit CXCallObserver. But CallKit cannot be used in China. So is there any other alternative way to achieve what CXCallObserver offers?
Replies
2
Boosts
0
Views
925
Activity
Dec ’24
How can I enable my VoIP iOS app to be selected when trying to make a call from a contact
How can I show my VoIP calling app in the same list as Facetime and Whatsapp as shown in the image? My app implements VoIP calls and is integrated with CallKit. Any tip would be appreciated!
Replies
0
Boosts
0
Views
494
Activity
Dec ’24
I would like to know why I didn't receive a VoIP notification.
We have modified the program as we received in the previous(thread 764479) issue. Our program works very well and the notification problem has been almost solved in the test. Then, we tested it in the user's environment. At that time, one of the three iPhones stopped receiving notifications. After 10 minutes, VoIP notifications were received again. This device received PUSH notifications even when VoIP notifications did not come. We must explain to the user why this incident occurred. We would like to know if these three notifications were sent correctly to the device. Also, is there any other way for us to deal with this other than improving the network? [APNS LIST]Nov. 20th could not receive(failed) 15:06:13 5793987C-D1A4-811F-917F-87DD7F5083B3 15:07:09 667E0A2F-43B5-37FC-2F2A-45A6C27EFC34 15:19:31 1353DF78-519E-B1DC-82B7-8B890E59FE37 received(success) 15:04:09 19CC1937-533A-9AF4-9472-41C839E461D7 15:35:00 CD23AC57-6EC7-4523-941F-B103EDB4DEFB
Replies
0
Boosts
0
Views
427
Activity
Nov ’24
It didn't get any notifications after changing the device token. (Voip, APNs)
I am developing the iOS application using PushKit and APNS. Some users didn't get any notifications after some events, such as updated iOS 18 or a new version from the App Store. After the event had changed device tokens (PushKit, APNS). When the app has launched, register the iOS system with PushKit and APN tokens and upload it to our server. Most of the time, the tokens didn't change. I was investigating the console log when making a call from another device or sending APN. But I didn't get any logs from it. Normally it is looking following apsd, callserviced, Springboard, delivering or launching the app when getting a voip push. The issue was solved after reinstalling the app. But it still occurred with users—about 1% of total.  How do I solve the issue without reinstalling the app?
Replies
2
Boosts
0
Views
720
Activity
Nov ’24
Using CallKit UI with no VoIP service
Is it legal to use incoming call UI for displaying a scheduled fake call? Does it conform to App Review policies? The approach also means there's no VoIP service integration for the app one's going to distribute
Replies
1
Boosts
0
Views
555
Activity
Nov ’24
Watch OS Push notification
Hey there, i created a independent Watch OS app and I configure push notification there. so on watch simulator I am able to get push notification every time. but today I test watch app to my real watch series 6 WatchOS 11. I got the permission alert I allowed it, and I am able to get the device token as well now if I try to send push notification to my real watch app I get this logs. Oct 22, 2024, 11:09:12.024 AM GMT+5 received by APNS Server Oct 22, 2024, 11:09:12.334 AM GMT+5 discarded as application was not registered why is that ? is there any body know's ? why i am not receiving remote notification on my real watch instead i get that my application is not register...
Replies
4
Boosts
0
Views
709
Activity
Oct ’24
Incoming calls not working in test flight
Hi, Incoming calls were working fine when the app was run from Xcode in both production and debug modes. I added the APS Environment to production, but after releasing it on TestFlight, it's not working, and I am not receiving PushKit notifications.
Replies
0
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0
Views
391
Activity
Oct ’24
Push notifications functions never triggered
I've spent over a day on this so I'm hoping someone on here has some idea as to what is going on for me. I've implemented push notifications in my app, but when I send a notification to a device, none of the receiving function are triggered. When the app is in the background, the notification arrives correctly, and when tapped it correctly launches the app - but the didReceiveRemoteNotification function is never triggered, so I'm unable to handle/react to the notification. When the app is in the foreground, neither the willLaunch or didReceive functions are triggered. I'm setting the UNUserNotificationCenterDelegate in the willFinishLaunchingWithOptions function, and when I monitor the app via the console, it shows no errors and shows willPresentNotification delivery succeeded I have updated the Background Modes to include background fetch, background processing, and remote notifications. I have also tested this on both the Xcode simulator and a physical device with the same results. I've also tested this with push notifications coming from my server, push notifications coming from the CloudKit console, and just dropping a JSON file onto the simulator. All resulted in the same behaviour. Does anyone have any idea why these functions might not be triggered??
Replies
3
Boosts
0
Views
638
Activity
Oct ’24
Push notification tracking
Subject: Seeking Native iOS Solution for Push Notification Acknowledgement and User Interaction Tracking I’m exploring whether there is a native solution in iOS to track the confirmation/acknowledgement of a received push notification on the device, as well as any user interaction with it (e.g., tapping or dismissing the notification). Although I’ve come across multiple discussions on this topic suggesting that it’s not possible, I’d like to know if there have been any recent updates or enhancements in iOS that provide this capability. Has anyone found a reliable approach or workaround for this? Any insights would be appreciated! Thanks!
Replies
1
Boosts
0
Views
507
Activity
Oct ’24
When using PushKit, the Device status is offline, causing the App to be unable to receive Voip push notifications
PLATFORM AND VERSION iOS Development environment: Xcode 15.4, macOS 14.5 Run-time configuration: iOS 17.5.1  DESCRIPTION OF PROBLEM We use PushKit to push offline messages of Voip, and use Voip notifications to bind with CallKit to implement Voip call functions. During the test, we found that when the app is in the background or the screen is locked, Voip messages cannot reach the device stably. After several consecutive calls, the phone will not be able to receive new messages for a period of time. Only after the App is uninstalled and reinstalled can it continue to receive messages.  STEPS TO REPRODUCE 1: Open the app and log in successfully 2: Push the app to the background, kill it or lock the screen 3: Use another user to make a voip call to this device 4: Repeated calls
Replies
1
Boosts
0
Views
766
Activity
Sep ’24
VOIP rejection
The app declares support for Voice-over IP (VoIP) in the UIBackgroundModes key in your Info.plist, but we are still unable to locate any VoIP services. Apps that declare support for VoIP in the UIBackgroundModes key in your Info.plist file must have features that require VoIP. My app rejected for VOIP and the app is totally supported video call or call when app is terminated or in background how can. i solve that rejection issue
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762
Activity
Sep ’24
VoIP push notifications may not be received
Users of my app have reported that they are sometimes unable to receive Voice-over-IP (VoIP) push notifications when using a SIM. (There is no problem when using WiFi) VoIP push notifications were not received during the following period. Could you confirm diagnostic logs and could you please tell me why my app can't receive VoIP push? [diagnostic logs] https://drive.google.com/drive/folders/1gSAbr1Fy1SrjlmRXuAzoXqiaxnNbFhj8?usp=sharing [Problem period] 2024/06/17 05:34:59 - 2024/06/17 09:04:42 Number of times that the push server pushed and it received a normal APNs response: 31 Number of times that iPhone received pushes: 0 2024/06/17 23:05:03 - 2024/06/18 09:02:16 Number of times that the push server pushed and it received a normal APNs response: 192 Number of times that iPhone received pushes: 0 2024/06/15 00:35:56 - 2024/06/15 09:55:57 Number of times that the push server pushed and it received a normal APNs response: 138 Number of times that iPhone received pushes: 0
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11
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1.8k
Activity
Sep ’24
VoIP Not Working Background
Hello, I have an app which I have enabled VoIP entitlement and implemented all the CallKit and PushKit registries and delegates. I can successfully get a VoIP token. I can successfully send VoIP push notifications (and receive them via the PushKit delegate function) and then report an incoming call via CallKit, but only while my app is in the foreground. I have checked the entitlement in XCode and the Info.plist directly, and they both (as expected) show voip as a background mode. The VoIP notification is being sent via AWS SNS and everything works while the app is in the foreground. I cannot understand why the app is not waking up while in the background. This is the VoIP notification sent via SNS: aps: { alert: "Intercom call", "content-available": 1 } SNS Message Attributes: 'AWS.SNS.MOBILE.APNS.TOPIC': { DataType: 'String', StringValue: `${bundleId}` }, 'AWS.SNS.MOBILE.APNS.PUSH_TYPE': { DataType: 'String', StringValue: 'voip' }, 'AWS.SNS.MOBILE.APNS_VOIP.TTL': { DataType: 'String', StringValue: '0' }, 'AWS.SNS.MOBILE.APNS_VOIP_SANDBOX.TTL': { DataType: 'String', StringValue: '0' }, 'AWS.SNS.MOBILE.APNS.PRIORITY': { DataType: 'String', StringValue: '10' } As I say, func pushRegistry(_ registry: PKPushRegistry, didReceiveIncomingPushWith payload: PKPushPayload, for type: PKPushType) async works correctly when in the foreground. I cannot see any reason why it would not work from the background. I am also receiving normal remote notifications correctly foreground and background.
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2
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1.2k
Activity
Sep ’24
Migrating from CallKit to PushToTalk Framework for PTT Calls — Handling Incoming Calls and Cellular Conflicts
Hello everyone, I’m developing a VoIP-based application that supports both standard VoIP calls and Push-To-Talk (PTT) calls. The app does not use the unrestricted-voip entitlement since it’s not publicly documented or communicated as a standard by Apple. Previously, I handled PTT calls using CallKit after receiving PushKit notifications, but I’m now migrating PTT functionality to the PushToTalk Framework while keeping CallKit for standard VoIP calls. I’m facing a few challenges that I’d like help with: Handling Incoming Push-To-Talk Calls When the App Is Closed and the Device Is Locked I considered continuing to use PushKit notifications to alert users via CallKit and using CallKit until the user brings the app into the foreground, at which point I’d switch to the PushToTalk Framework. While this could technically work, the user experience is not ideal. Are there any recommended approaches for handling PTT calls in this state? Handling Incoming PTT Calls When the App Is in the Background According to Apple documentation, I cannot join a PTT session unless my app is in the foreground. However, in practical scenarios, we often receive incoming PTT calls while the app is in the background. What’s the best solution for this situation? It feels odd to show notifications or use CallKit until the app is foregrounded. Conflict Between Ongoing PushToTalk Call and Incoming Cellular Call Currently, if there’s an ongoing PushToTalk call using the PTT framework and a cellular call comes in, if I receive a PTT transmission and call requestBeginTransmission, the cellular call is ended. I can handle this within my app, but is this expected behavior? Is this the intended conflict management for concurrent PTT and cellular calls? Lastly, a broader question: when will the unrestricted-voip entitlement stop working? I’m contemplating using this entitlement to handle incoming PTT calls without CallKit, but I’m concerned about its longevity. Some apps have been using it for messaging and other features for over four years, and it’s still functional for them. Any guidance or insights on these points would be greatly appreciated! Thanks in advance!
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1.7k
Activity
Sep ’24