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I got my membership around July last year, and renewed it on July.
Then, 7 days before 1st August this year, the I get a notification saying my membership will expire in 7 days.
I had to pay A$149.99 on 1st of August.
Now it's happening again. In 7 days my membership will expire again.
I have no clue what is happening and if anyone helps me, i'll really appreciate it
Edit: Pictures from before
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We've got a mac app that a VPP (Apple Volume Purchase Programme) customer wishes to purchase multiple licenses of. Currently the app is offered for free with a recurring subscription (along with a 14 day trial). They don't see an option to make a purchase in their dashboard.
I am unaware of what we need to do to make this work for them. How do VPP customers buy bulk copies of an app via an iAPP recurring subscription?
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The wrong price in GBP is showing in in-app purchases after the app is live.
everything was working well in test flight mode but after the live app is showing the wrong prices of each product.
Hi,
I am setting up auto-renewable subscriptions for my app.
I have set up 4 subscriptions for 1,3,6, and 12 months with a one week free trial.
Works like a charm, everything is displayed properly on device, etc.
But now I need to take into account multiple cases and one of them is when the user has already consumed the free trial, cancelled the subscription, and then is about to subscribe again.
I don't want to present "1 Week Free Trial" on the payment screen and certainly I don't want the user, who has already used the trial, to be eligible to use it again.
So the question is if I need 2 sets of subscriptions in total?
With Trial:
my_app_1_month_trial
my_app_3_months_trial
my_app_6_months_trial
my_app_12_months_trial
And without trial:
my_app_1_month
my_app_3_months
my_app_6_months
my_app_12_months
And then when user has already used the free trial (this piece of information will be either fetched from my server or an apple receipt), I add use the SKProducts from the "without trial" set and the user is charged immediately.
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I'm not able to buy the apple one subscription as I go on the apple site and type and search apple one and click try it takes me to the Apple store and error message comes that says Cannot Connect I've tried connecting to the other network and then try but that also doesn't work here and I even tried resetting my network settings but it also didn't worked I thought may its because I have the iOS beta 15 installed in my iPhone 11 but I don't think that's the case here maybe because just a month ago I have purchased apple music one month subscription and lionsgate subscriptions but that time it didn't showed any error so case my be something else can someone help me to resolve this issue or tell me another place where I can buy apple one subscription from. Down here is the error message I get every time and the retry or restarting the phone doesn't work.
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How does Apple calculate the 15% or 30% Store fees and the VAT? Does the 30% include the VAT? The VAT is included in the Tier? Are the Store Fees calculated before Tax or after Tax?
As an example: if I am selling a service that costs 1.99 €
how is formed the revenue?
1.99 € is what the customer pays.
1.38 € is the amount that I receive net of the App Store Fees.
My main question is: how is paid the VAT? (Before fees, after fees or is it added to the 1.99?)
Thank you in advance!
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Hi,
We have observed that there is a recent change in the downgrade plan price policy where if we decrease the price of our auto-renewable subscription, existing subscriptions will automatically renew at the lower price and now we don’t have the option to preserve the higher price for existing subscribers.
Earlier when we downgrade the prices of our IAPs, every time we used to get these options to select:
Choose an option for your existing subscribers, you may:
A: Keep the current price for existing subscribers. Anyone who subscribed before the start date of this price change won’t be affected.
B: Apply the price change to existing subscribers. Existing subscribers will need to consent on their next billing cycle to renew at a higher price. Subscribers who do not consent or take no action will automatically expire.
But now when we are downgrading the price, we are not getting these A and B options. Instead, it is only asking for consent with a check box as:
"I understand that I m decreasing the subscription price and anyone currently paying the high price will pay the new price"
So, I am assuming that if I check-marked this consent, all the existing subscribers' renewal prices will change to a lower price?
Is that correct?
SCENARIO:
Can you please confirm on the below scenario at what price the renewal will happen for such users:
Case 1:
1. Suppose a user has purchased a yearly plan of ₹3000 on 10th Sep 2020
2. Next, we downgrade the plan price to ₹2000 on 1st Aug 2021
3. Apple ask for consent with a checkbox that anyone paying a high price will now pay a new price
So we assume all existing subscribers will now renew at a lower price though they have subscribed at a higher price.
Is that right?
4. Now we again increased the price back to ₹3000 on 25th Aug 2021 and select this option
-Keep the current price for existing subscribers. Anyone who subscribed before the start date of this price change won’t be affected.
5. Will our user who was subscribed on 10th Sep 2020 be renewed at a lower price, i.e. ₹2000, or at the same price they have initially purchased, i.e. ₹3000?
Case 2: (1-3 points same as Case 1)
4. If we increase the plan to ₹4000 and select this option:
-Keep the current price for existing subscribers. Anyone who subscribed before the start date of this price change won’t be affected
5. Will our user subscribed on 10th Sep 2020 be renewed at a lower price, i.e. ₹2000?
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Can I have 2 subscriptions active with the same time period?
I have 1 subs on monthly and 2 on year with different price..
Why don't I see both subscriptions for one year? Thank you.
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I am just curious, if my clients still purchase through the old API, but do my validations on server side with Storekit 2, could the clients for an instance, start sending their receipt encrypted with JWS to my server so I can take advantage of this security addition plus the rest of the new server notifications, transaction history and all the new goodies.
My reason for this case is that I cannot drop previous iOS version support thus gotta stick with Storekit 1 for some time.
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I've implemented the new offer code feature, but when I redeem an offer, locally on a develop cert,
it pulls the wrong apple id. The confirmation is always showing the apple id of the user signed into the phone, not the sandbox user. So I went ahead and tested against apple ids and it redeemed an offer, but there was a problem. According to here
When an existing customer redeems an offer code, your app receives a transaction on the payment queue
(paymentQueue(_:updatedTransactions:)
in the SKPaymentTransactionState.purchased state.
I got all that wired up to pick up transactions on the payment queue and I know it works, but when I redeem an offer code no transaction on the payment queue is fired. Without this event, this feature cannot be implemented.
Does anyone have this feature working locally on development? If so, please Let me know.
Thanks!
I have an auto renewable subscription where:
subscription billed monthly
subscription has free trial of 14 days
What would be the subscription expiry date after it was first purchased?
Would it be 14 days or a month?
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I'm developing an application in which companies register to expose their services, products and contacts. On the other hand, customers can search and find companies for free and make contact.
Here's the detail: to publish your data in the app, the company needs to pay.
My question is whether I'm allowed to implement a payment through an external gateway, as I'm going to launch a web version in the near future.
So I'm trying to create a new subscription based on a predicate. The predicate is if there is a new Record (of type Message) with conversationID to a given conversation ID.
Okay so I've enabled notifications on my device and subscriptions do get sent to CloudKit. But then when I go onto the CloudKit dashboard I get this response:
Error fetching subscriptions.
Expected this response but could not parse it: HTTP 200, text: [{"subscriptions":[{"type":"query","subscriptionId":"CDF6D9BD-77E5-41C6-BC18-3AD1A49E1A7D","query":{"recordType":"Message","filters":{"fieldName":"conversationID","fieldValue":{"type":"stringType","value":"C8356727-83A0-4981-9C62-48B891B376EB"},"type":"EQUALS"}]},"firesOn":["CREATE"],"firesOnce":false,"zone":{"zoneName":"_zoneWide","canonicalName":"_zoneWide","ownerRecordName":"_df807ec5aa88995e336922b90835b528"}}]}
So I'm confused about this.
It seems like that is the response I was looking for, and I'm not sure why it can't query it. I remember seeing in another question something about there being an issue with a listEmpty or something.
But I'm querying on a string so I don't understand why it's not working.
my CloudKit code looks like this:
func setNotifications(convoID: String) {
let database = CKContainer.default().publicCloudDatabase
let pred = NSPredicate(format: "conversationID == %@", convoID)
let newSubscription = CKQuerySubscription(recordType: RecordType.Message, predicate: pred, options: [.firesOnRecordCreation])
let notification = CKSubscription.NotificationInfo()
notification.alertBody = "You have a new message"
notification.shouldSendContentAvailable = true
newSubscription.notificationInfo = notification
database.save(newSubscription) { (subscription, error) in
if let error = error {
print(error)
return
}
if let _ = subscription {
print("Hurrah! We have a subscription")
}
}
}
Thanks!
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Hi
I want buy subscription for me & my friend but when I buy for him with my Apple ID , he didn’t get subscription my subscription get 1 more month
how can I buy subscription for him with mine Apple ID?
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Hi, I can't submit a bank account to my App store connect. I get following error message:
Bank key doesn't exist
I have sent this question to apple, no respons for over a week?
Has anyone any experience of overcoming this?
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Is it possible to provide a free trial of more than 1 year (upto 2yrs) for Auto-Renewable Subscriptions.
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Why does this look like someone needs to re-subscribe at the end of the year? I’m pretty sure this is an auto-renewable subscription. Same with Monthly. How can I tell for sure? How can this verbiage be changed to… “This subscription will be auto-renewed on XYZ date.”
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Hello! We are a small mobile developers team from Kazakhstan. Nowadays I'm developing an alarm clock mobile app. We have the following concept of our application - User pays when he woke up late and can save money if woke up in time. We have a problem now, in terms of making great UX. To follow Apple Store rules we don`t have permission to use side payment providers, but in our case, we should use recurrent payments and we need a feature to pause payments by request. Please tell, us how can we develop this functionality and do not break up Apple rules?
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Does anyone know what is written in the receipt JSON file when the app is delivered while the subscription item is still under contract?
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Hi ,
We integrated IAP in our app for auto renewal subscription payment. And thinking to integrate another payment gateway as a another option for user.
Some user don’t have card configured in Apple or because of any other reasons wants to go with another payment mechanism. For those users we want to give 2 choice.
IAP
Recurly payment gateway
where user able to select any payment method for payment according to there convenience.
So, my question is after integrating above in our app, is our app will pass the Apple review or in review Apple will ask us to remove other payment method for auto renewal subscription?
Thanks,
