After paying the fee to join the Apple Developer Program, I received a message asking me to submit photos of my ID through Apple to complete the activation of my Developer Program account, but it’s been a month since I submitted my documents, and I haven’t heard back. I’ve written to support, but I haven’t received a reply. I should mention that this is the first time I’ve signed up for this service. I’ve never done this before.

Entity Type: Organization (NOT Individual). Apple ID Region: India. Payment Method tried: Visa. D-U-N-S Status: Verified and active. The Issue: I complete the enrollment, payment authorization is taken, but it never fully clears. iTunes support just tells me to wait 72 hours. I have done this 4 times. The money is authorized, drops off, and the account stays in "Pending" or "Action Required." What I've tried: Different cards, checked billing address with bank, updated Apple ID region. Question: Has anyone with an Organization account successfully gotten past a recurring payment authorization loop? How did you reach the backend Program Activation team without going through iTunes?

My app (RunWeather) is live on the App Store, but its two auto-renewable subscriptions have never reached Approved, so the StoreKit paywall returns no products and users can't subscribe. Subscriptions: com.iustinn.runweather.pro.monthly com.iustinn.runweather.pro.annual Both show "Pending Binary Approval". The English (U.S.) localization on each is stuck in "Rejected", and App Store Connect won't let me edit or delete that localization (the fields are locked), so I can't correct the copy and resubmit. I never received a clear reason for the localization rejection. History: each time I submitted a build with these subscriptions, the build was rejected for an unrelated reason; I resubmitted, the build was eventually approved, but the subscriptions stayed behind in this stuck state. I also created duplicate subscription products (…monthly2/3/4, …annual2/3/4) as a workaround; those just sit in "In Review" indefinitely. What I've tried: Editing / deleting the Rejected U.S. localization -> blocked, fields locked. Re-submitting builds -> app approved, subscriptions not. Questions: How do you unstick a subscription whose Rejected localization can't be edited or deleted? Is an App Review support ticket the only path to reset it? For "Pending Binary Approval" subscriptions, does attaching them to a NEW app version (reusing the existing build, no new binary) and submitting force them back through review? Has anyone cleared this exact locked-localization state another way? I've also opened an App Review case. Posting here in case someone hit the same locked-localization state. Thanks.

Hi everyone, I’m seeing an inconsistent review status in App Store Connect for my first auto-renewable subscriptions, and I’d like to ask whether anyone has encountered something similar. This is the first release of my app, and it includes two auto-renewable subscriptions. Following the App Store Connect instructions, I submitted the first subscriptions together with a new app version. The app itself has now been approved and released on the App Store, but both subscriptions still show as “In Review” on the subscription group page. Subscription details: · Subscription group: Floriary Membership · Monthly subscription Product ID:com.floriary.membership.monthly · Yearly subscription Product ID: com.floriary.membership.yearly · Current status of both subscriptions: In Review · App status: Approved and live on the App Store The confusing part is that when I try to request an expedited review or check current review items, App Store Connect says there are no items currently in review. So the current situation is: 1.The app has been approved and is live. 2.Both subscriptions still show “In Review” in the subscription group page. 3.App Review / expedited review says there are no items currently in review. 4.In the live production app, StoreKit does not return these subscription products, so the purchase button is unavailable. I’d like to confirm: Can first auto-renewable subscriptions submitted with an app version remain “In Review” even after the app itself is approved and released? If the subscription page says “In Review” but App Review shows no active review items, is this just a normal status propagation delay, or could the subscriptions be stuck in an inconsistent state? In this situation, should I wait, submit a new app version, or contact Apple Developer Support / App Review? While subscriptions are still “In Review”, should I expect production StoreKit product lookup to fail for those Product IDs? Thanks in advance!

Hello Apple App Review Team, I’m an independent developer and I’m hoping someone can point me in the right direction or let me know if this is simply an unusually long review. My app, PM Quest Prep, has already been approved and is currently available on the App Store. The only thing preventing my full launch is that every subscription-related item has remained in “Waiting for Review” for over two weeks. At this point I’m not sure if everything is simply waiting in the normal review queue or if something may have become stuck. App Information App Name: PM Quest Prep App Apple ID: 6772685314 Bundle ID: com.questforge.pmquestprep SKU: PQP-IOS-001 ⸻ Subscription Group PM Quest Prep Pro Subscription Group ID: 22130056 Status: Waiting for Review ⸻ Subscriptions PM Quest Prep Pro Monthly Apple ID: 6776040575 Product ID: pm_quest_prep_monthly Status: Waiting for Review PM Quest Prep Pro Quarterly Apple ID: 6776043289 Product ID: pm_quest_prep_quarterly Status: Waiting for Review PM Quest Prep Pro Yearly Apple ID: 6776060042 Product ID: pm_quest_prep_yearly Status: Waiting for Review ⸻ Additional Items Waiting for Review Along with the subscriptions themselves, the following items are also still waiting: Subscription Group Subscription Localizations Subscription Display Information Subscription Promotional Images Promotional Image Assets Everything associated with the subscription group appears to be waiting together. ⸻ What I’ve Already Verified Before posting here, I wanted to make sure I wasn’t overlooking something. I’ve confirmed the following: The app itself has already been approved and is live on the App Store. Banking information has been completed. Tax information has been completed. The Paid Applications Agreement has been accepted. Pricing has been configured. Availability has been configured. Subscription metadata has been completed. Localizations have been completed. Promotional images have been uploaded. StoreKit implementation has been tested. App Store Connect is not showing any warnings, errors, or requests for additional information. From everything I can see, there isn’t anything left for me to complete. ⸻ Apple Developer Support I also opened a support case before posting here. Developer Support Case ID: 102919993053 Support emails were sent on: June 19, 2026 June 26, 2026 I’m still waiting for the subscriptions and all related assets to move beyond Waiting for Review. ⸻ Why I’m Asking I’ve spent the last several months building PM Quest Prep, and it’s exciting to finally have the app available on the App Store. Unfortunately, users can’t subscribe to the Pro features until these subscription reviews are completed, so the app can’t fully launch as intended. I’m completely understanding if review times are simply longer right now—I just want to make sure there isn’t an issue on my account or something I’ve unintentionally missed. If an Apple App Review engineer happens to see this post, would someone be willing to verify whether everything is still progressing normally or if there’s anything preventing these subscriptions from being reviewed? If you need any additional information from me, I’ll be happy to provide it immediately. Thank you very much for your time, and thank you to the App Review team for everything you do. Best regards, Dustin Harris Developer of PM Quest Prep

Hi everyone, I’m having an issue where my TestFlight build cannot load auto-renewable subscription products from App Store Connect. The app is built with Flutter and uses StoreKit 2 through an in-app purchase implementation. The same subscription system works correctly on Google Play Billing and returns product details/prices there, but on iOS StoreKit returns no subscription products. I tested this on a real iPhone installed from TestFlight, not from Xcode debug and not using a local StoreKit configuration. The app requests four auto-renewable subscription product IDs. The IDs in code exactly match the product IDs in App Store Connect. The app diagnostics show: Platform: iOS StoreKit mode: StoreKit 2 Store available: true Requested IDs: 4 subscription product IDs Returned IDs: none Missing IDs: all requested product IDs Error source: app_store Error code: storekit_no_response Error message: StoreKit: Failed to get response from platform. Store note: The store accepted the query, but did not return details for these product IDs. Things I have already checked: Product IDs match exactly between Flutter code and App Store Connect Bundle ID matches the App Store Connect app record In-App Purchase capability is enabled Subscriptions are in one subscription group Subscription availability is set for all countries/regions The TestFlight build is installed on a real device Local StoreKit configuration was removed StoreKit reports store availability as true App Store Connect / In-App Purchase keys are configured for backend verification The same product-loading flow works on Google Play The current App Store Connect status for the subscriptions is: Subscriptions: Ready to Submit / Ready for Review Localizations: Prepare for Submission Also, the bank information is not submitted yet. My question is: can StoreKit in TestFlight return subscription product details while the first auto-renewable subscriptions are still only “Ready to Submit” and have not yet been submitted with an app version for review? Or will StoreKit return no products until: The first subscriptions are attached to an app version and submitted for review Subscription localizations are fully prepared/submitted Paid agreements, tax, and banking are fully completed Since StoreKit is available and accepts the product query, but returns zero products, I’m trying to understand whether this is expected App Store Connect behavior or if there is another configuration issue I should check. Thanks.

Hi, I added two new auto-renewable subscriptions to an existing subscription group: 50GB Monthly 50GB Yearly The other subscriptions in the same group (200GB and 500GB monthly/yearly) have already been approved. However, these two new subscriptions have remained "In Review" for over 3 days without any updates. Is this normal, or could the review be stuck? Has anyone experienced the same issue? Thanks!

Let me start by saying i found 1000s of posts for similar topic and nothing so far worked for me so im here now. This is the first im i developed an app with subscriptions now the problem im facing it is showing missing metadata on all subscriptions i created. inside there is no error just on localization section it shows "Prepare for Submission" and hovering it says i have to submit localization seperately. Now the question is there is no way to submit localization and no way to select subscription when im submitting app for review which i believe is for above reason. I have followed almost everything available online since yesterday from business to screenshots to notes nothing so far worked for me. Need your support to resolve this issue asap Thank you

App: MahjCheck (Apple ID for app available on request) Subscription Group: MahjCheck Ad-Free (Group ID 22087052) Products: Ad-Free Monthly — com.celebrateeverything.mahjcheck.adfree_monthly (Apple ID 6769124896) Ad-Free Annual — com.celebrateeverything.mahjcheck.adfree_annual (Apple ID 6769126263) Summary of the problem: Both subscriptions were live and fully functional in my approved app version 1.2.1. Customers were able to subscribe successfully. Then, without any changes on my end, both subscriptions reverted to "Missing Metadata" status, and customers can no longer subscribe (the purchase screen spins indefinitely because no offerings can be loaded). I have since completed all metadata: Both individual subscriptions have localizations, pricing, and availability (US and Canada) set I added the subscription group localization that was missing Both products now show "Prepare for Submission" The problem: App Store Connect displays the message "Your first subscription must be submitted with a new app version," but there is NO In-App Purchases & Subscriptions section on my version page to attach them to. I have submitted new app versions (1.2.2 approved, 1.2.3 in progress) and the section never appears, so I have no way to resubmit the subscriptions for review. These subscriptions were already approved and live previously, so they should not be in a "first submission" state. I believe they are stuck in an inconsistent backend state that I cannot resolve from the App Store Connect interface. Request: Please reset or re-approve these two subscription products so they return to "Approved/Active" status, or advise how I can resubmit them given that no In-App Purchases section is available on my version page. Thank you.

Summary After setting a single auto-renewable subscription product (not the app) to "Developer Removed from Sale" in App Store Connect, the next scheduled renewal for an existing active subscriber failed with DID_FAIL_TO_RENEW v2 and expirationIntent = 5 ("expired for some other reason"). I expected expirationIntent = 4 ("product wasn't available for purchase at the time of renewal"), since the product was, in fact, not available for purchase. I would like to confirm whether 5 is the documented/expected value for this scenario, and how to deterministically distinguish "developer removed product from sale" from other renewal failures using the notification payload. Reproduction / observed sequence Day 15: Changed product annual_promo (auto-renewable subscription) status from "Approved" to "Developer Removed from Sale" in App Store Connect. The app itself remained Approved and on sale. Other subscription products in the same group remained Approved. Day 16: An existing active subscriber on that product had a scheduled automatic renewal date. Result: Renewal did not occur. We received a DID_FAIL_TO_RENEW v2 notification. Payload (relevant fields): JWSRenewalInfoDecodedPayload.expirationIntent = 5 JWSRenewalInfoDecodedPayload.autoRenewStatus = 0 Questions Is expirationIntent = 5 the correct/expected value when a renewal fails because the developer removed the product from sale? Or should it have been 4 ("product wasn't available for purchase at the time of renewal")? If 5 is intentional, what is the engineering rationale for not using 4 in this scenario? Given that expirationIntent = 5 is documented as a catch-all ("some other reason"), which other fields in the DID_FAIL_TO_RENEW payload (e.g., subtype, autoRenewStatus, gracePeriodExpiresDate, signedTransactionInfo) should we inspect to deterministically classify the failure cause and isolate "developer removed product from sale" from billing failure / customer cancel / price-increase not accepted / etc.? Context I'm aware of the docs page In-App Purchase statuses and Set availability for an auto-renewable subscription, but they describe the status semantics, not the resulting notification payload. Product has been reverted to "Approved" to avoid further impact on subscribers while this is clarified. Thanks in advance.

Hello, I'm developing a consumer iOS app (Capacitor + RevenueCat SDK) and I've been blocked for several weeks on a StoreKit issue: subscription products are never returned to the device, so the Apple payment sheet cannot open. I previously contacted Apple Support. I was told to request a phone call, but my call request was declined because of the topic (StoreKit / in-app purchases). I'm posting here hoping someone from Apple or the community can help. App details App name: Vytal AI Bundle ID: com.ciborgu.vytalai App Store Connect App ID: 6767160542 Team ID: JZF7CR3W8Z Distribution: TestFlight (physical iPhone, France) iOS deployment target: 15+ Subscription product IDs (auto-renewable) vytalai_premium_monthly vytalai_premium_yearly vytalai_premium_yearly_intro All three are in subscription group "Vytal AI" on the correct ASC app (not a typo bundle). Cleared for Sale is ON. Paid Apps Agreement is active. In-App Purchase capability is enabled on the App ID (checkbox is grayed out / locked, which I understand is normal). Problem On a real device via TestFlight: RevenueCat SDK configures successfully (public iOS API key present in build). Purchases.getProducts({ productIdentifiers: [...] }) returns { products: [] } — zero products. Because StoreKit returns an empty array, the Sandbox payment sheet never appears when the user taps Subscribe. This is NOT a UI issue — the native SDK call to Apple returns no products. What I've already verified Bundle ID in signed IPA matches ASC app: com.ciborgu.vytalai Subscriptions exist only on the correct app (not on an old typo bundle com.ciborgue.vytalai) Removed duplicate ASC app; old App ID cannot be deleted ("in use by App Store") but has no IAPs Regenerated EAS provisioning profile for com.ciborgu.vytalai Sandbox tester account configured on device (Settings → App Store → Sandbox Account) Tested without VPN / iCloud Private Relay Reinstalled app from TestFlight after ASC changes Waited for propagation after metadata / availability updates Associated Domains enabled (for deep links) — separate from IAP SDK / integration @revenuecat/purchases-capacitor 13.x Direct StoreKit fetch via Purchases.getProducts() (not only RevenueCat offerings) Same result: 0 products from Apple Expected vs actual Expected: StoreKit returns 3 subscription products in Sandbox; payment sheet opens on purchase. Actual: products array is always empty; no payment sheet. Questions Why would StoreKit return 0 products for valid auto-renewable subscriptions on TestFlight when metadata is "Waiting for Review" / in review — shouldn't Sandbox still return products per TN3186? Is there an ASC configuration state (availability, subscription group localization, missing review screenshot on yearly products, etc.) that causes StoreKit to return zero products even in Sandbox? Is there an internal flag or propagation delay on Apple's side I should ask to be reset for this app/bundle? I'm happy to provide additional logs, a sysdiagnose, or a short screen recording from TestFlight showing the empty product response. Thank you for any guidance — this is blocking App Review (Guideline 2.1) and I cannot test IAP at all. Nathan

Hello, We are experiencing an issue with StoreKit purchases on iOS. Some users are required by their bank to complete an additional authentication step (3D Secure / banking app validation) during an in-app purchase subscription flow. The purchase starts correctly and StoreKit displays the purchase sheet. When the user temporarily leaves the app to validate the payment in their banking application and then returns, StoreKit eventually reports the purchase as cancelled. No transaction is delivered to StoreKit observers, no entitlement becomes active, and restoring purchases does not find any completed transaction. Steps to reproduce: Open the app. Start an auto-renewable subscription purchase using StoreKit. Authenticate with Apple ID if requested. When the bank authentication screen appears, leave the app and open the banking application. Approve the payment in the banking application. Return to the original app. Observed result: StoreKit reports the purchase as cancelled and no transaction is received. Expected result: The transaction should continue processing after bank authentication and eventually complete successfully. Environment: Xcode 26.3 (17C529) macOS Tahoe 26.3 iOS 26.2.1 Physical iPhone device Question: Is this expected StoreKit behavior when a user leaves the app for external banking authentication, or is there a recommended StoreKit integration pattern that should allow the purchase flow to continue successfully? Thank you.

I have created an app with (2) subscriptions, and there is no option to attach the subscriptions to my app version to submit for review. The subscriptions currently say waiting for review, but I have no app in review awaiting review. When I submit the build in the draft submittal section should it show the app build AND the subscritpions or just the app build? I have read mixed information

I have the typical StoreKit 2 manager class, where I check currentEntitlements for subscription. I have filed a feedback (FB22349195), I hope someone can take a look at it. func updateCustomerProductStatus() async { var activeSubscription: String? = nil // BUG: In some cases the currentEntitlements does not emit a transaction until the device is reboot for await result in Transaction.currentEntitlements { print("Found transaction: \(result)") // This print does not appear until a restart! do { let transaction = try checkVerified(result) // Skip revoked transactions if transaction.revocationDate != nil { print("Skipping revoked transaction for \(transaction.productID)") continue } // Skip expired subscriptions if let expirationDate = transaction.expirationDate, expirationDate < Date() { print("Skipping expired subscription for \(transaction.productID)") continue } // Check product type switch transaction.productType { case .autoRenewable: activeSubscription = transaction.productID default: break } } catch { print("Unable to verify transaction: \(error)") } } // Update state once after processing all entitlements self.activeSubscription = activeSubscription print("updateCustomerProductStatus() activeSubscription: \(activeSubscription ?? "nil")") } There is some unexpected behavior where the currentEntitlements does not emit a result until the iPhone device is reboot. This bug appeared in iOS 26.4 (and in the betas).

Hi, My subscription is getting rejected as need developer attention with no reason. May I please know where to look for rejected reasons. I am not able to find anything on screen and no email from apple as well. Apprectiate the help. Thanks Vinny

Hello, I would like to have some guidance regarding a matter. So I am making my app that includes monetization options under the form of : one "for life" IAP (In App Purchase) Subscriptions: 2 groups, one containing 2 products (yearly and monthly) and the other containing several monthly subscriptions. Under the monetization page: i see, 2 messages on top of both pages: so IAP page has: Your first in-app purchase must be submitted with a new app version. Create your in-app purchase, then select it from the app’s In-App Purchases and Subscriptions section on the version page before submitting the version to App Review. Once your binary has been uploaded and your first-in app purchase has been submitted for review, additional in-app purchases can be submitted from the In-App Purchases section. Learn More And under subscriptions page: Your first subscription must be submitted with a new app version. Create your subscription, then select it from the app’s In-App Purchases and Subscriptions section on the version page before submitting the version to App Review. Once your binary has been uploaded and your first subscription has been submitted for review, additional subscriptions can be submitted from the Subscriptions section. Learn More Except I THOUGHT I had understand that, What I undertood is that once I put a build to production and send it for review, then these products will be reviewed automatically with it? But it does not seem to have worked like that? All products are marked "ready to submit", non has "missing metadata" and I don't see any submit button, I assumed that these products will simply be added ot the revew once the "build" (production) is rivewed, am I missing something? I must be missing a step that I don't see?

Apple rejected in-app purchases & subscriptions due to App Store Localization being rejected. But they didn't provide any reason why they rejected localization. The product status is Developer Action Needed & under details, App Store Localization is rejected. I already tried to edit the description and submit it again, but I am getting the same rejection. The product name & display name are also the same. If anyone knows the reason or resolution to fix this localization issue, then let me know.

Hello, I forgot to renew my Paid Apps Agreement when the previous one expired. As a result, all of my In-App Purchases and subscriptions became unavailable. I have now signed the new agreement, and it appears as active in App Store Connect. However, my In-App Purchases are still unavailable and purchases cannot be completed in my apps. Is there a propagation delay after signing the agreement before In-App Purchases become available again? Does Apple need to perform any manual action on their side after the agreement is renewed? If there is a delay, how long did it take in your experience? My products are still marked as "Ready for Sale" and everything else appears to be configured correctly. This issue is currently affecting live apps and preventing customers from making purchases, so I'm trying to understand whether I should simply wait or contact Apple Support. Thanks for any insights.

We are stuck in AppStoreConnect limbo. We have a new subscription group + two Subscriptions in Ready To Review state in appstoreconnect, but Apple Review rejected our latest app version because they weren't included with the version. Our app version has been rejected for a few issues before this which maybe broke something. When I go to edit the version, there is no Subscriptions & Purchases section to add them for review. I tried editing the subscriptions and subscription group localization to see if that got it out of Waiting For Review state or showed the version section but no luck. So we can't add the Subscriptions for review and we are rejected from App Review if we don't. I submitted an Apple support email 8 days ago and haven't received any response. Does anyone know of a way to get this unblocked?

Hi, My iOS App is now available on the App Store, but when I had sent the app for approval, I had created an introductory offer subscription with 1 month free trial. However, the free trial is not appearing on the app page. The subscription group status says Ready To Submit. Do I need to upload a new binary again? Thank you, John