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Apple Pay In-App Provisioning Failure on Apple Servers
Hi guys, we are trying to implement In-App Provisioning for our banking application. After some iterations of determining responsibilities for providing data, we managed to gather all info required, but the process is failing. When user tries to provision a card, the Provisioning UI flow stops after selecting a device to provision the card on. It presents an alert: "Could Not Add Card", and offers just "Set Up Later". Further investigation (Console.app) shows that PassbookUIService has an error saying: [qv4t2XcQQ1G+AWP9HINjFQ] ProvisioningOperationComposer: Step 'eligibility' failed with error <PKProvisioningError: severity: 'terminal'; internalDebugDescriptions: '( "eligibility request failure", "Received HTTP 500" )'; underlyingError: 'Error Domain=PKPaymentWebServiceErrorDomain Code=0 "Unexpected error." UserInfo={PKErrorHTTPResponseStatusCodeKey=500, NSLocalizedDescription=Unexpected error.}'; userInfo: '{ PKErrorHTTPResponseStatusCodeKey = 500; }'; > Also, when filtering Console output by my SEID, I can see that the request is failing with HTTP 500 code: default 15:09:22.599860+0200 PassbookUIService Response: https://pr-pod10-smp-device.apple.com:443/broker/v4/devices/???/cards 500 Time profile: 0.274013 seconds { Server = "Apple" Content-Type = "text/html" X-Content-Type-Options = "nosniff" Strict-Transport-Security = "max-age=31536000; includeSubdomains" Date = "Wed, 03 Jun 2026 13:09:22 GMT" X-Frame-Options = "SAMEORIGIN" X-XSS-Protection = "1; mode=block" Cross-Origin-Opener-Policy = "same-origin" Content-Length = "170" Connection = "close" } <html> <head><title>500 Internal Server Error</title></head> <body> <center><h1>500 Internal Server Error</h1></center> <hr><center>Apple</center> </body> </html> I've submitted a Feedback assistant with the guidelines found here. Feedback ID: FB22924636 (In-App Provisioning failing) Would appreciate if anyone has some pointers as to what to focus on to resolve this issue. Thank you!
2
0
860
Jun ’26
Apple Pay Connectivity Test
I am trying to start implementing the Push Provisioning (Apple Pay) process for my website. I configured a test-environment and already had a 'success' connectivity test before, even though I did not implement any TLS validation api. but for about two weeks, there is that "Environment connectivity test is unavailable due to production maintenance." message. I don't know if earlier i managed to pass the tests for real, or if that is exactly a bug Apple is working on. This message comes and goes at least 2-3 times, and you can't tell if the connectivity test works as expected or is bugged.
0
0
861
Jun ’26
Push provisioning failing.
Hello, We are trying to provision in apple wallet, I am getting an error "Card can not be added". Please check below and let me know if I am missing anything. SEID: 04401D7BCE578001930001236930311377D86C15D956BBA1 TimeStamp: 2025-08-18 11:53:04.570431-0500. CST Last 4 FPAN: 2345 Thanks
2
0
1.5k
Jun ’26
ApplePay JS v1.3.8 ApplePayCapabilities.PaymentCredentialStatus change?
We had noticed “paymentCredentialsAvailable” is getting returned more from apple pay capabilities for some unexpected devices (our example is windows + chrome). Based off the documentation this should only be returning if this is linked to a wallet account w/ valid payment. From some investigation this appears to have changed from apple pay js v1.3.7 to v1.3.8 (latest). Previously the above windows + chrome example would return “paymentCredentialStatusUnknown” which is what would be expected in this case. Tried running chrome in icognito mode and clearing cookies just in case this check had some linkage to the apple account via QR code usage, but did not appear to affect the returned response. Unsure if this is a bug or a change to the logic, but doesn’t appear to be appropriately reflected in the documentation, also a change like this should not be appearing in a patch version. Has anyone else experienced this?
5
0
1.2k
Jun ’26
Adding Card to my wallet - PKPassKitErrorDomain Code=2
Hi, When I try to add a card to wallet, I get this PKPassKitErrorDomain Code=2 error from my logs, and from the SysDiagnose, I get some more detailed error log Error details: Date: December 15, 2025 Time: 15:16 UTC Request URL: https://nc-pod9-smp-device.apple.com:443/broker/v4/devices/041B4183BA1490022104102123315131EBFE2BE7… Response: HTTP Status: 500 – Internal Server Error Time profile: 0.505452 seconds Response headers: Server: Apple Content-Type: text/html X-Content-Type-Options: nosniffStrict-Transport-Security: max-age=31536000; includeSubdomainsDate: Mon, 15 Dec 2025 15:16:59 GMT X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1; mode=blockCross-Origin-Opener-Policy: same-origin Content-Length: 170 Connection: close Response body: Anyone have faced this problem before?
1
0
797
Jun ’26
HCE issues
This post contains sensitive language. Please revise it in order to continue.Hello, We are working on digital key style application using custom communication with HCE (Host Card Emulation). We have a working solution but there is one issue - if our application is not selected as default NFC application our users may see Wallet popup when there's no active presentment intent in our application. I didn't find in documentation any information how to stop Wallet from activating. I found there's requestAutomaticPassPresentationSuppression method in PassKit, it requires special permission, however I am not sure if it can be used in this situation, as there's no information how it will impact HCE communication in our application. I'll be greatful for any advice. Regards, Valdemar
1
0
1.7k
Jun ’26
HCE Permission and Background Access for Corporate NFC Integration
Hello, We are currently developing an application that uses the Host-based Card Emulation (HCE) entitlement to enable corporate access functionality. With this entitlement, we have successfully established HCE communication and can interact with our access control systems to unlock doors. Our question is related to improving the user experience: We would like this access functionality to work without requiring the app to be in the foreground, as this adds friction for users during entry. Specifically, we would like to know: Is it possible for our app to coexist with Apple Wallet as the default contactless app, so that: Our app handles NFC interactions for corporate access (e.g., opening doors). Apple Wallet remains the default for payments. If that coexistence is not possible, and our app is set as the default contactless app, Will the system still need to launch our app into the foreground to complete a transaction (e.g., to emulate the NFC card)? Or is there a way to trigger HCE responses in the background (e.g., using a background process or service extension)? Any guidance on how to configure the app for optimal background access behavior, while maintaining compatibility with Wallet, would be greatly appreciated. Thank you in advance.
1
0
724
Jun ’26
Apple Wallet extension doubts
Hello, I have recently started exploring the Apple Wallet extension and have a couple of questions I was hoping you could help clarify: Is there any form of communication between the UI extension and the non-UI extension? From my understanding, the UI extension handles the authorization and simply indicates whether the app approves it or not, without passing additional data. However, the non-UI extension is expected to make calls to the issuer app’s backend, which typically require a token obtained through prior authentication services and may even involve an OTP. Is there a recommended way to share this information between extensions within the Apple Wallet Extension framework, or is using App Groups the only option? Additionally, during the provisioning process, is there any possibility of re-invoking the UI extension if further validation is required? Furthermore, according to the documentation, testing is carried out via TestFlight and in production. Is there any way to test these extensions on a physical device directly from Xcode for debugging purposes, or is TestFlight the only available method? Thank you very much in advance for your time and assistance.
2
0
845
Jun ’26
Implementing Apple Pay In-App Provisioning in a WKWebView app
We are developing a native iOS financial application called Tradu: Stocks, Forex, and CFDs (Apple ID: 6473443264), which embeds a WKWebView to render all user-facing logic. All user interactions—including authentication with MFA—occur inside this WKWebView. To access native functionality, we use postMessage() to communicate between the web and native layers. This approach has worked successfully for biometric authentication, for example. We are currently integrating Apple Pay In-App Provisioning and have a few questions regarding compliance with the documentation provided by our Issuer Host (Modulr). In the document titled Getting Started with Apple Pay: In-App Provisioning, Verification, Security, and Wallet Extensions (Version 4.0, February 2023), all examples are based on a fully native application. We’ve managed to integrate most of the In-App Provisioning flow via postMessage() up to the point of passing encryptedData to the Payment View. Apple Pay button inside WKWebView In Section 7: Frontend Overview, the user initiates the provisioning by tapping a native PKPaymentButton (SwiftUI example). In our case, this button is rendered inside the WKWebView, styled according to the Apple Style Guide. While the document references this approach as a “raw mark text supplement,” is this method acceptable and compliant with Apple’s UX and technical guidelines? MFA requirement before provisioning In Section 4: Security Guidelines, it is stated that the user must have passed MFA at least once before starting the provisioning flow. In our implementation, users must complete MFA on every login (including on recognized devices) before the provisioning UI becomes available. Even though this is not tied specifically to “unrecognized devices,” is our MFA requirement sufficient to satisfy Section 4.2? Summary: Is using a web-rendered Apple Pay button inside WKWebView (instead of a native PKPaymentButton) considered compliant? Is our MFA enforcement model (required on every login) aligned with the security requirements outlined in Section 4.2 of the Apple Pay In-App Provisioning documentation?
1
0
913
Jun ’26
Sandbox Testing
Hi, I set up a Sandbox Tester account in my company’s Apple Developer Program and signed in on my iPhone under Settings → App Store → Sandbox Account. When I go to Wallet → Add, I only see options for Credit or Debit Card or Travel Card. The option to add an Apple Pay Sandbox Card is missing, and when I try entering the test card numbers from Apple’s documentation (developer.apple.com/apple-pay/sandbox-testing), the card is not valid. Has anyone experienced this and found a solution? Thanks! PS: I can't post this to Wallet Category, I keep getting error that it contains sensitive text.
3
1
1.3k
Jun ’26
Adding a previous card to Apple Wallet and Express Travel Enabled
We are working with a large fintech org on project connected with provisioning payment cards to Apple Wallet. When we add a previously provisioned card to the Wallet (using the Wallet UI, Add card -> Previous card). It adds the card on one device showing the Express Travel card screen after the card is added allowing the user to set the card as an express travel card during the provisioning flow but never on our other devices. All of the test devices are clean and have only the same single card provisioned. What triggers the Express Travel Card screen to be shown during the add previous card flow? (Why is it showing on one device and not another).
1
0
465
Jun ’26
Unable to Provision Payment pass to Apple Wallet via Wallet Extensions.
We are working with two types of wallet passes. Provisioning works successfully for one pass type via wallet extensions, but the same process is not functioning for the other. For the second pass type, we are able to generate the required data for pull provisioning and send it to Apple. Additionally, in-app push provisioning for this pass type completes without issue. We would appreciate guidance on how to further debug and resolve this provisioning problem.
1
0
746
Jun ’26
Unable to retrieve already provisioned passes via Apple Wallet Extension
We have updated the PNO metadata to include the associatedApplicationIdentifiers for our wallet extensions and the issuer app. While we are able to successfully provision the card to Apple Wallet via pull provisioning, we are unable to retrieve the payment passes that have already been provisioned. How can we address this issue? let passLibrary = PKPassLibrary() let paymentPassLibrary = self.passLibrary.passes(of: .secureElement) paymentPassLibrary is an empty array even though we have passes provisioned.
1
1
491
Jun ’26
PKPassLibrary returning empty array in Non-UI Wallet Extension
Hello, We are implementing Apple Wallet extensions (PKIssuerProvisioningExtensionHandler). While our UI extension works as expected, our Non-UI extension is unable to detect payment passes provisioned by our app. Specifically, PKPassLibrary().passes(of: .secureElement) returns an empty array when called from the Non-UI extension, even though the same call correctly returns the passes when executed from the Main iOS App. Our Payment Network Operator has confirmed that our extension bundle identifiers are correctly registered in the metadata on their side. They suggested that the Wallet Extensions entitlement (com.apple.developer.payment-pass-provisioning) may require additional backend enablement for these specific Extension App IDs. Is there a known reason why PKPassLibrary would behave differently in the Non-UI extension vs the Main App? Beyond the standard entitlement request, is there a specific process to "activate" these IDs for extension visibility? Does anyone have guidance on reaching the appropriate team for backend entitlement activation issues? Any insights would be greatly appreciated.
1
0
387
Jun ’26
Apple Wallet not showing correct amounts for grocery delivery platform
We are observing unexpected behavior in Apple Wallet for transactions processed via an online delivery platform. Here is the specific flow: Initial Authorization: The original order was placed for $22.30. Order Amendment: The user added an item 10 minutes later for $6.20, bringing the total to $28.50. The Issue: Apple Wallet only displays the $6.20 transaction. The initial $22.30 amount is not visible in the transaction list. Technical Verification: We confirmed that both backend authorization messages for the original amount and the add-on were approved. We verified that the final settlement amounts correctly reflect the sum of both charges ($28.50). We have confirmed the transaction lifecycle completed successfully on our end. Despite this, the customer only sees the $6.20 entry in their Wallet history, which creates confusion as it doesn't reflect the total spent. Has anyone encountered this sync issue between settlement totals and Wallet display, or is there a specific way we should be linking these related authorizations? Thanks!
1
0
625
Jun ’26
In App provisioning production testing fails
During the in‑app provisioning flow, we successfully obtain the provisioning certificates and generate object for posting. However, in the production environment the flow fails when posted to a broker. broker/v4/devices/{SEID}/cards The staging environment works correctly and provisioning completes without issues. Object {encryptedCardData, activationData, ephemeralPublicKey} is build. The T&C screen never appears. FB22332303
1
0
754
Jun ’26
Pass Type ID Certificate not trusted
Am on Mac Tahoe, and have the WWDR G4 cert in my login keychain, however, all the certificates am generating are coming out as not trusted. what else should I do? I have tried all the troubleshooting tips to delete all WWDRs if it exists. Any helpful suggestions will be appreciated.
Replies
1
Boosts
0
Views
674
Activity
Jul ’26
Apple Pay In-App Provisioning Failure on Apple Servers
Hi guys, we are trying to implement In-App Provisioning for our banking application. After some iterations of determining responsibilities for providing data, we managed to gather all info required, but the process is failing. When user tries to provision a card, the Provisioning UI flow stops after selecting a device to provision the card on. It presents an alert: "Could Not Add Card", and offers just "Set Up Later". Further investigation (Console.app) shows that PassbookUIService has an error saying: [qv4t2XcQQ1G+AWP9HINjFQ] ProvisioningOperationComposer: Step 'eligibility' failed with error <PKProvisioningError: severity: 'terminal'; internalDebugDescriptions: '( "eligibility request failure", "Received HTTP 500" )'; underlyingError: 'Error Domain=PKPaymentWebServiceErrorDomain Code=0 "Unexpected error." UserInfo={PKErrorHTTPResponseStatusCodeKey=500, NSLocalizedDescription=Unexpected error.}'; userInfo: '{ PKErrorHTTPResponseStatusCodeKey = 500; }'; > Also, when filtering Console output by my SEID, I can see that the request is failing with HTTP 500 code: default 15:09:22.599860+0200 PassbookUIService Response: https://pr-pod10-smp-device.apple.com:443/broker/v4/devices/???/cards 500 Time profile: 0.274013 seconds { Server = "Apple" Content-Type = "text/html" X-Content-Type-Options = "nosniff" Strict-Transport-Security = "max-age=31536000; includeSubdomains" Date = "Wed, 03 Jun 2026 13:09:22 GMT" X-Frame-Options = "SAMEORIGIN" X-XSS-Protection = "1; mode=block" Cross-Origin-Opener-Policy = "same-origin" Content-Length = "170" Connection = "close" } <html> <head><title>500 Internal Server Error</title></head> <body> <center><h1>500 Internal Server Error</h1></center> <hr><center>Apple</center> </body> </html> I've submitted a Feedback assistant with the guidelines found here. Feedback ID: FB22924636 (In-App Provisioning failing) Would appreciate if anyone has some pointers as to what to focus on to resolve this issue. Thank you!
Replies
2
Boosts
0
Views
860
Activity
Jun ’26
Apple Pay Connectivity Test
I am trying to start implementing the Push Provisioning (Apple Pay) process for my website. I configured a test-environment and already had a 'success' connectivity test before, even though I did not implement any TLS validation api. but for about two weeks, there is that "Environment connectivity test is unavailable due to production maintenance." message. I don't know if earlier i managed to pass the tests for real, or if that is exactly a bug Apple is working on. This message comes and goes at least 2-3 times, and you can't tell if the connectivity test works as expected or is bugged.
Replies
0
Boosts
0
Views
861
Activity
Jun ’26
Push provisioning failing.
Hello, We are trying to provision in apple wallet, I am getting an error "Card can not be added". Please check below and let me know if I am missing anything. SEID: 04401D7BCE578001930001236930311377D86C15D956BBA1 TimeStamp: 2025-08-18 11:53:04.570431-0500. CST Last 4 FPAN: 2345 Thanks
Replies
2
Boosts
0
Views
1.5k
Activity
Jun ’26
ApplePay JS v1.3.8 ApplePayCapabilities.PaymentCredentialStatus change?
We had noticed “paymentCredentialsAvailable” is getting returned more from apple pay capabilities for some unexpected devices (our example is windows + chrome). Based off the documentation this should only be returning if this is linked to a wallet account w/ valid payment. From some investigation this appears to have changed from apple pay js v1.3.7 to v1.3.8 (latest). Previously the above windows + chrome example would return “paymentCredentialStatusUnknown” which is what would be expected in this case. Tried running chrome in icognito mode and clearing cookies just in case this check had some linkage to the apple account via QR code usage, but did not appear to affect the returned response. Unsure if this is a bug or a change to the logic, but doesn’t appear to be appropriately reflected in the documentation, also a change like this should not be appearing in a patch version. Has anyone else experienced this?
Replies
5
Boosts
0
Views
1.2k
Activity
Jun ’26
Adding Card to my wallet - PKPassKitErrorDomain Code=2
Hi, When I try to add a card to wallet, I get this PKPassKitErrorDomain Code=2 error from my logs, and from the SysDiagnose, I get some more detailed error log Error details: Date: December 15, 2025 Time: 15:16 UTC Request URL: https://nc-pod9-smp-device.apple.com:443/broker/v4/devices/041B4183BA1490022104102123315131EBFE2BE7… Response: HTTP Status: 500 – Internal Server Error Time profile: 0.505452 seconds Response headers: Server: Apple Content-Type: text/html X-Content-Type-Options: nosniffStrict-Transport-Security: max-age=31536000; includeSubdomainsDate: Mon, 15 Dec 2025 15:16:59 GMT X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1; mode=blockCross-Origin-Opener-Policy: same-origin Content-Length: 170 Connection: close Response body: Anyone have faced this problem before?
Replies
1
Boosts
0
Views
797
Activity
Jun ’26
Apple Wallet unable to add card
Dears, Please take a look at case: FB21940123 (Wallet Extension unable to add card) Thanks
Replies
2
Boosts
1
Views
824
Activity
Jun ’26
HCE issues
This post contains sensitive language. Please revise it in order to continue.Hello, We are working on digital key style application using custom communication with HCE (Host Card Emulation). We have a working solution but there is one issue - if our application is not selected as default NFC application our users may see Wallet popup when there's no active presentment intent in our application. I didn't find in documentation any information how to stop Wallet from activating. I found there's requestAutomaticPassPresentationSuppression method in PassKit, it requires special permission, however I am not sure if it can be used in this situation, as there's no information how it will impact HCE communication in our application. I'll be greatful for any advice. Regards, Valdemar
Replies
1
Boosts
0
Views
1.7k
Activity
Jun ’26
HCE Permission and Background Access for Corporate NFC Integration
Hello, We are currently developing an application that uses the Host-based Card Emulation (HCE) entitlement to enable corporate access functionality. With this entitlement, we have successfully established HCE communication and can interact with our access control systems to unlock doors. Our question is related to improving the user experience: We would like this access functionality to work without requiring the app to be in the foreground, as this adds friction for users during entry. Specifically, we would like to know: Is it possible for our app to coexist with Apple Wallet as the default contactless app, so that: Our app handles NFC interactions for corporate access (e.g., opening doors). Apple Wallet remains the default for payments. If that coexistence is not possible, and our app is set as the default contactless app, Will the system still need to launch our app into the foreground to complete a transaction (e.g., to emulate the NFC card)? Or is there a way to trigger HCE responses in the background (e.g., using a background process or service extension)? Any guidance on how to configure the app for optimal background access behavior, while maintaining compatibility with Wallet, would be greatly appreciated. Thank you in advance.
Replies
1
Boosts
0
Views
724
Activity
Jun ’26
Is there a way to add multiple passes to Apple Wallet in one click?
When downloading a .zip file with a pass package, when trying to open a file it only appears as a file but is not added to the wallt.
Replies
3
Boosts
0
Views
1.6k
Activity
Jun ’26
Apple Wallet extension doubts
Hello, I have recently started exploring the Apple Wallet extension and have a couple of questions I was hoping you could help clarify: Is there any form of communication between the UI extension and the non-UI extension? From my understanding, the UI extension handles the authorization and simply indicates whether the app approves it or not, without passing additional data. However, the non-UI extension is expected to make calls to the issuer app’s backend, which typically require a token obtained through prior authentication services and may even involve an OTP. Is there a recommended way to share this information between extensions within the Apple Wallet Extension framework, or is using App Groups the only option? Additionally, during the provisioning process, is there any possibility of re-invoking the UI extension if further validation is required? Furthermore, according to the documentation, testing is carried out via TestFlight and in production. Is there any way to test these extensions on a physical device directly from Xcode for debugging purposes, or is TestFlight the only available method? Thank you very much in advance for your time and assistance.
Replies
2
Boosts
0
Views
845
Activity
Jun ’26
Implementing Apple Pay In-App Provisioning in a WKWebView app
We are developing a native iOS financial application called Tradu: Stocks, Forex, and CFDs (Apple ID: 6473443264), which embeds a WKWebView to render all user-facing logic. All user interactions—including authentication with MFA—occur inside this WKWebView. To access native functionality, we use postMessage() to communicate between the web and native layers. This approach has worked successfully for biometric authentication, for example. We are currently integrating Apple Pay In-App Provisioning and have a few questions regarding compliance with the documentation provided by our Issuer Host (Modulr). In the document titled Getting Started with Apple Pay: In-App Provisioning, Verification, Security, and Wallet Extensions (Version 4.0, February 2023), all examples are based on a fully native application. We’ve managed to integrate most of the In-App Provisioning flow via postMessage() up to the point of passing encryptedData to the Payment View. Apple Pay button inside WKWebView In Section 7: Frontend Overview, the user initiates the provisioning by tapping a native PKPaymentButton (SwiftUI example). In our case, this button is rendered inside the WKWebView, styled according to the Apple Style Guide. While the document references this approach as a “raw mark text supplement,” is this method acceptable and compliant with Apple’s UX and technical guidelines? MFA requirement before provisioning In Section 4: Security Guidelines, it is stated that the user must have passed MFA at least once before starting the provisioning flow. In our implementation, users must complete MFA on every login (including on recognized devices) before the provisioning UI becomes available. Even though this is not tied specifically to “unrecognized devices,” is our MFA requirement sufficient to satisfy Section 4.2? Summary: Is using a web-rendered Apple Pay button inside WKWebView (instead of a native PKPaymentButton) considered compliant? Is our MFA enforcement model (required on every login) aligned with the security requirements outlined in Section 4.2 of the Apple Pay In-App Provisioning documentation?
Replies
1
Boosts
0
Views
913
Activity
Jun ’26
Sandbox Testing
Hi, I set up a Sandbox Tester account in my company’s Apple Developer Program and signed in on my iPhone under Settings → App Store → Sandbox Account. When I go to Wallet → Add, I only see options for Credit or Debit Card or Travel Card. The option to add an Apple Pay Sandbox Card is missing, and when I try entering the test card numbers from Apple’s documentation (developer.apple.com/apple-pay/sandbox-testing), the card is not valid. Has anyone experienced this and found a solution? Thanks! PS: I can't post this to Wallet Category, I keep getting error that it contains sensitive text.
Replies
3
Boosts
1
Views
1.3k
Activity
Jun ’26
Adding a previous card to Apple Wallet and Express Travel Enabled
We are working with a large fintech org on project connected with provisioning payment cards to Apple Wallet. When we add a previously provisioned card to the Wallet (using the Wallet UI, Add card -> Previous card). It adds the card on one device showing the Express Travel card screen after the card is added allowing the user to set the card as an express travel card during the provisioning flow but never on our other devices. All of the test devices are clean and have only the same single card provisioned. What triggers the Express Travel Card screen to be shown during the add previous card flow? (Why is it showing on one device and not another).
Replies
1
Boosts
0
Views
465
Activity
Jun ’26
Unable to Provision Payment pass to Apple Wallet via Wallet Extensions.
We are working with two types of wallet passes. Provisioning works successfully for one pass type via wallet extensions, but the same process is not functioning for the other. For the second pass type, we are able to generate the required data for pull provisioning and send it to Apple. Additionally, in-app push provisioning for this pass type completes without issue. We would appreciate guidance on how to further debug and resolve this provisioning problem.
Replies
1
Boosts
0
Views
746
Activity
Jun ’26
Unable to retrieve already provisioned passes via Apple Wallet Extension
We have updated the PNO metadata to include the associatedApplicationIdentifiers for our wallet extensions and the issuer app. While we are able to successfully provision the card to Apple Wallet via pull provisioning, we are unable to retrieve the payment passes that have already been provisioned. How can we address this issue? let passLibrary = PKPassLibrary() let paymentPassLibrary = self.passLibrary.passes(of: .secureElement) paymentPassLibrary is an empty array even though we have passes provisioned.
Replies
1
Boosts
1
Views
491
Activity
Jun ’26
PKPassLibrary returning empty array in Non-UI Wallet Extension
Hello, We are implementing Apple Wallet extensions (PKIssuerProvisioningExtensionHandler). While our UI extension works as expected, our Non-UI extension is unable to detect payment passes provisioned by our app. Specifically, PKPassLibrary().passes(of: .secureElement) returns an empty array when called from the Non-UI extension, even though the same call correctly returns the passes when executed from the Main iOS App. Our Payment Network Operator has confirmed that our extension bundle identifiers are correctly registered in the metadata on their side. They suggested that the Wallet Extensions entitlement (com.apple.developer.payment-pass-provisioning) may require additional backend enablement for these specific Extension App IDs. Is there a known reason why PKPassLibrary would behave differently in the Non-UI extension vs the Main App? Beyond the standard entitlement request, is there a specific process to "activate" these IDs for extension visibility? Does anyone have guidance on reaching the appropriate team for backend entitlement activation issues? Any insights would be greatly appreciated.
Replies
1
Boosts
0
Views
387
Activity
Jun ’26
Apple Wallet not showing correct amounts for grocery delivery platform
We are observing unexpected behavior in Apple Wallet for transactions processed via an online delivery platform. Here is the specific flow: Initial Authorization: The original order was placed for $22.30. Order Amendment: The user added an item 10 minutes later for $6.20, bringing the total to $28.50. The Issue: Apple Wallet only displays the $6.20 transaction. The initial $22.30 amount is not visible in the transaction list. Technical Verification: We confirmed that both backend authorization messages for the original amount and the add-on were approved. We verified that the final settlement amounts correctly reflect the sum of both charges ($28.50). We have confirmed the transaction lifecycle completed successfully on our end. Despite this, the customer only sees the $6.20 entry in their Wallet history, which creates confusion as it doesn't reflect the total spent. Has anyone encountered this sync issue between settlement totals and Wallet display, or is there a specific way we should be linking these related authorizations? Thanks!
Replies
1
Boosts
0
Views
625
Activity
Jun ’26
Access Pass provisioning error with message: Software Update Required
We're working on in-app provisioning for wallet access passes. When testing the in-app provisioning on a sandbox account, I get an error saying software update required. Please advise.
Replies
2
Boosts
0
Views
326
Activity
Jun ’26
In App provisioning production testing fails
During the in‑app provisioning flow, we successfully obtain the provisioning certificates and generate object for posting. However, in the production environment the flow fails when posted to a broker. broker/v4/devices/{SEID}/cards The staging environment works correctly and provisioning completes without issues. Object {encryptedCardData, activationData, ephemeralPublicKey} is build. The T&C screen never appears. FB22332303
Replies
1
Boosts
0
Views
754
Activity
Jun ’26