Now I’m testing in-app purchase for my app but I can’t find how to set up my snadbox account in tvOS. Acoording to Apple support team, the following menu item should be available in the settings; Settings > Users and Accounts > Sandbox Account But it’s not the case for me even I activated develope mode in tvOS already. Can anyone explain how to set up sandbox account in tvOS or how to activate the menu above? Thanks in advance.

I have two accounts, a personal and a developer account. I would like to have the App Store Connect iOS app on an iPad linked to my personal account, but use it to keep track of my apps related to the developer account. Is this possible?

Hello everyone, I have an individual developer account. I added my bank account information one month ago but I realized I haven't accepted with tax forms. I accepted them 1 week ago but I still see the following message: "Your banking updates are processing, and you should see the changes in 24 hours. You won't be able to make any additional updates until then." However, it's been 1 week, and the status is still "Processing" with the same message displayed. How long does it usually take for bank account information to be approved? I can't fetch products without being approved. Also It doesn't let me edit my banking information.

I’m trying to clarify keyword usage in App Store Optimization. Apple’s docs suggest you can use phrases like “Near Me” instead of separating words with commas (“Near,Me”). Does assigning phrases directly improve ranking compared to letting Apple combine single keywords?

There’s still debate on what drives App Store rankings, but some confirmed factors include app name, subtitle, keyword field, downloads, ratings, and in-app events. Likely influences are stability, retention, conversion rate, and user behavior. Search relies most on metadata, Top Charts focus on download velocity, and Featured spots are editorially chosen. Elements like promo text, long description, and release notes don’t impact rankings.

Until recently, I was able to upload my app with iTMSTransporter version 4.1.0 with the following command: /usr/local/itms/bin/iTMSTransporter -m upload -jwt {x.y.z} -v eXtreme \ -assetFile /Users/abc/Downloads/build.ipa \ -assetDescription /Users/abc/Downloads/AppStoreInfo.plist Starting this week, with iTMSTransporter version 4.1.0, the command fails with the following error: [2025-09-03 11:38:02 GET] <main> ERROR: No value present Package Summary: 1 package(s) were not uploaded because they had problems: /Users/abc/Downloads/build.ipa - Error Messages: No value present The same command still works when using the iTMSTransporter bundled with the Transporter app (version 4.0), so the issue appears to be specific to 4.1. Any guidance or confirmation from others experiencing this would be much appreciated.

It looks like we've had a couple product refunds in the last 90 days. How do we find out WHY the people requested a refund? It would be good to know if there's a problem that these customers experienced.

Hi, I am experiencing a critical issue with my app (dbMobil) in its published state. When the app is installed via TestFlight, it works without any problems and no errors can be detected. However, when downloading the same app from the App Store, it immediately crashes for many users without displaying any error message, directly at app start. This issue also occurs on my own test devices: TestFlight version: works flawlessly App Store version: crashes immediately upon launch It appears that there must be a difference between the version I submitted and published via TestFlight and the one currently available on the App Store. Could you please provide me with feedback on what differences may exist between these two versions and where the cause of this issue might lie? Thank you in advance for your assistance.

I got this email from Apple "Due to the discontinuation of content associated with your vendor number x, your payments have been paused. We will continue to monitor this account and release your payments once customer refunds have been settled." Does anyone know what happened? I didn't discontinue any content.

Most ASO tools I’ve found, like Appfigures, are effective but too expensive for my current app income. I’m exploring cheaper alternatives such as Astro—has anyone used it or compared it with tools like Appfigures or Appvector?

My app has been stuck on 'Waiting for review' for over 4 days. Unlike before, I will get feedback within 48 hours, but now I have been 4 days in and no one seems to have checked the app at all. Any advice?

This is my first iOS app release and I’m a bit confused. The initial version was reviewed in under 12 hours (rejected), and the corrected version was approved just as quickly. But my Product Page Optimization with only screenshots has been stuck in “Waiting for Review” for four days. Do these get reviewed only with new versions, or should I just wait it out?

I’m working on an iOS app and need help with ASO to find the best keywords for title, subtitle, description, and keyword field. Can anyone suggest free tools that show keyword volume, difficulty, and competitor keywords?

Trying to upload an iOS26 app archive with Xcode 26 beta 7 and getting ITMS-90717: Invalid large app icon, meaning my app is not eligible for TestFlight testing. My App contains an IconComposer .icon asset, so I'm not sure what it's complaining about. I'm not seeing anything in the release notes about this, and I'm not sure if I'm doing something wrong or not.

A 1.69% App Store conversion rate could be due to factors like unclear value proposition, unoptimized screenshots, or lack of strong reviews. Improving visuals, refining your app description, and gathering positive ratings can help boost installs.

Hello, I need some help. I’m creating an application, but in fact it is just an instance of a web page built with WordPress and Elementor. When submitting it for review, the following adjustment is required: 4.2.2 Design: Minimum Functionality App example: https://applink.com.br/appfortrade

Hello, I'm experiencing an issue with my iOS app "QR Master Plus" where no data appears in App Analytics or Sales and Trends sections, despite the app being live for over a month and having at least one confirmed purchase from a non-developer account. App Details: App Name: QR Master Plus Published: Over 1 month ago Status: Live on App Store Confirmed sales: At least 1 purchase from a non-developer user account Issues: App Analytics shows completely empty/no data Sales and Trends section shows no data This persists despite confirmed purchases I've verified that: The purchase was made from a regular user account (not a developer account) The app has been live for sufficient time All app metadata and settings appear correct in App Store Connect Questions: What could be causing App Analytics and Sales and Trends to show no data despite confirmed purchases? Are there specific settings or requirements that might be preventing data from appearing? How can I troubleshoot and resolve this issue to get proper analytics and sales data? Any guidance would be greatly appreciated as I need this data to understand my app's performance and user engagement. Thank you!

Hello, I need some help. I’m creating an application, but in fact it is just an instance of a web page built with WordPress and Elementor. When submitting it for review, the following adjustment is required: 4.2.2 Design: Minimum Functionality App example: https://applink.com.br/appfortrade

I’ve have tried repeatedly to change our account from individual to organization but every time I get an email from support they say respond back and I do but nothing gets done. I’ve tried 4 times and same result. Does anyone have a way to get this done?

Having a problem where the Mac Catalyst version of my app shows the full App Store Connect name instead of the shortened name. When I compile it on Xcode and run it locally, this doesn't happen. However, when installing from TestFlight it does. -- App Store Connect: AppName: RSS Reader Display Name: AppName -- On macOS only, it displays as "AppName\ RSS Reader" in ~/Applications/ when distributed via TestFlight. How can I correct this? An iPad app running on Mac has no issue, its only when I enable the Mac Catalyst build target.