It is possible to provide new updates for the existing users while not having any more new users download our app by removing the app from sale ?

How can I check the orders from my app's users? Sometimes users may encounter issues with their payments, so I need to verify the transactions when there are problems reported by my app's users.

Hi, I was notified about quarantine files but I don't know why? ITMS-91109: Invalid package contents - The package contains one or more files with the com.apple.quarantine extended file attribute The mentioned file is to project logo as PNG image. The PNG file is located here: MyApp.app/Contents/Resources

My iOS app has been in beta via TestFlight for 2 months without any issue. I use FlutterFlow and Firebase for my app build. I added the RevenueCat paywall and entitlement queries per their integration documentation. Within an hour or two of testing paid app subscriptions I lose access to iMessage on my iPhone and when I call Apple they say it's because the device/number has been reported as spam. This has now occurred on two separate devices with two different cell carriers which is frustrating since Apple representatives mention that they only perform a "one time exception" to reinstate iMessage privileges. The paywall and subscription to content is working perfectly. However, I don't feel confident releasing the app until I can confirm this won't happen to customers in production. I have no clue how to begin to test and troubleshoot this sort of issue outside of risking my personal phone numbers since it seems out of my control. Any insight or ideas?? Thanks so much!

My app was denied because the 6.7" screenshots are outdated. But I can't find the 6.7" screenshots to update them. So I am stuck I can't update my app.

I can't add a new bank account, the website keeps saying invalid date of birth. I've tried everything but no results?

I'm trying to upload my ebook, which gives me this error. I checked the EPUB file, and it is ok. Can anyone please assist me in solving this? Package Summary: 1 package(s) were not verified because they had problems: /tmp/package.itmsp - Error Messages: ERROR ITMS-4340: "Content cannot be delivered until compliance information regarding your account is provided and verified in iTunes Connect." at Book/BookMetadata Request ID: 77b8bc43-77fb-44ff-9f49-a2eb85b088cd

I’m encountering the following message on this address: https://appstoreconnect.apple.com/ Apple Developer Program License Agreement Updated The Apple Developer Program License Agreement has been updated and needs to be reviewed. In order to update your existing apps and submit new apps, the Account Holder must review and accept the updated agreement by signing in to their account. Can anyone help? How can I accept the new agreement? There’s no checkbox or confirmation button anywhere.

Hi all, I've been receiving a few emails reminding me about the deadline for Trader status. The thing is I already submitted it back in March, but it's still In Review. Already emailed Apple Support several times about this but got no response. Anyone having the same issue? How to get this resolved?

AMFI: When validating /Users/path/to/product: Code has restricted entitlements, but the validation of its code signature failed. Unsatisfied Entitlements: com.apple.developer.team-identifier anyone could help to solve this problem when I try to open my release build of the app ?

Email Multiline Dear Shiba Kar, The information or attachments you provided were not sufficient enough for us to conduct a complete compliance check. To avoid your App Store Connect account from being disabled, provide the information again in a clear and readable format. Make sure: The name on the ID you provided matches the name associated with this account. To manage your account information, go to appleid.apple.com. The information on the ID you provided matches the information you entered. The photo or scan provided is a passport or other nationally- or state-issued ID. The photo or scan is straight, properly focused, readable, and not obstructed in any way. If you have any questions, contact us. Regards, The App Store Team BlockQuote How can I resubmit

"I lost the original code for my app, and I want to recreate it and upload it as an update to the existing app in the App Store. How can I ensure that the new app will be recognized as an update rather than a new app?"

Dear DTS Engineer, I hope this message finds you well. I am currently developing a Mac desktop application using the GTKMM framework, and I have some questions regarding the distribution of such an application through the Mac App Store. Project Context: I am building a native Mac desktop application using GTKMM as the UI framework. As GTKMM does not rely on macOS's AppKit or UIKit, my application does not use these Apple-specific frameworks for the UI. Instead, GTKMM provides its own cross-platform UI components. While this approach allows me to target macOS alongside Linux and Windows, I am uncertain whether this setup will be compatible with the Mac App Store's submission guidelines. My Questions: App Store Compatibility: Is it possible to distribute a macOS desktop application built with GTKMM (without using AppKit or UIKit) on the Mac App Store? App Store Guidelines: Are there specific App Store guidelines I should be aware of when submitting a non-native, non-AppKit UI-based app, such as one using GTKMM for macOS? Notarization & Code Signing: Does my app need to use AppKit/UIKit to meet the code signing and notarization requirements, or can I proceed with signing and notarizing a GTKMM-based app? App Store Review Process: Will the absence of AppKit/UIKit affect the review process or the acceptance of the app into the Mac App Store? I would greatly appreciate any guidance or clarification on these points. If you need additional details about my development environment or the specific technologies I'm using, please let me know. Thank you for your time and assistance.

Hi Guys, I need one help. The thing is user of my apps, don't want their app to get auto update unless they manually go and do it. Is it possible for me stop automatic update of my application by app store through my application. [Note:- I know we can disable the automatic update from setting, but this then become user dependent, and i want to control it through my app, As this is important for my users.] Till now i got to know this is possible through Apple VPP, but that is mainly for enterprise application.

What happens if I register as a trader on AppStore Connect? Is it only for selling my apps in EU? Or is there any other advantage or disadvantage?

I have released the faulty app version to user then I released another one for the hotfix at the same date after the faulty one 6 hours. However, today is the third day from the last release, the faulty version is still getting rolled out automatically to user. I supposed only the latest one can be rolled out user. Any thought please!

I finally got ASA Basic to spend a little. After months of nothing. Maybe my max was too low but it was always higher than the average I am seeing. Then when the update occurred that announced the addition of other countries, I selected all those. I noticed they were all flagged with an error and I also didn't get any new installs. So I deselected all those such that the error flags were gone. But days have gone by and not one new install attributed to Basic. Any ideas?

I can’t submit an App Update without providing the EU trader information. I keep trying to submit this information. I upload all the documents, go through all the steps, then at the end I get the following error message: “Something went wrong. Please try again.” This is pretty frustrating. Then I had to start over...did it all again and ended up with the exact same error message. So I'm blocked from updating an app today...any advice on how I should proceed?

I have an iOS app compatible with WatchOS but I cannot get metrics specific to WatchOS in Analytics, I can only see results by following device types : iphone, ipad, desktop, appleTV, appleVision, ipod. Is there any way to get this information on App Store Connect?

I would like to get number of new users by month for my app. The description of "First Time Downloads" metric is : "The total number of first times an app is downloaded per Apple Account; Counted when an app is downloaded from the App Store after a user taps the "Buy" or "Get" button." https://developer.apple.com/help/app-store-connect/reference/app-metrics/ So, the first sentence says metric is per Apple account, so by Apple user. But the second sentence says metric is per device... My question is : does metric "First Time Downloads" get number of new users or new devices? if it is new devices, how can I retrieve number of new users (independently of opt-in or not)?