Dear Apple Developer Support Team,
I am writing to respectfully request a further review of my Apple Developer Program enrollment and assistance in resetting or reopening my enrollment process.
This is my first time applying for the Apple Developer Program. I am an independent iOS developer currently working on my own applications, and I sincerely hope to resolve this issue so that I can publish my apps on the App Store.
Background of my enrollment issue:
I initially started the Apple Developer Program enrollment process on my MacBook.
While my enrollment was pending review, I signed in to the Apple Developer app on my iPhone using the same Apple Account and attempted to continue the enrollment process.
Shortly afterward, my Apple Account was temporarily restricted. I contacted Apple Support, and the restriction was subsequently removed.
However, when I returned to continue my Apple Developer Program enrollment on my MacBook, I was unable to proceed. The system instructed me to contact Apple Developer Support.
I contacted the support team and, as requested, submitted photographs of both sides of my government-issued identification card, along with a photograph of myself holding the identification card, to complete the identity verification process.
I also paid the CNY 688 annual membership fee through the Apple Developer app on my MacBook. This payment has since been refunded.
Currently, the Apple Developer app still displays the option to "Continue Your Enrollment," but I am unable to complete the enrollment process.
During my most recent phone call with Apple Developer Support, I was informed that my current enrollment could not proceed. However, I have not received a formal written rejection or a clear explanation of whether I am eligible to apply again.
My request:
I fully understand and respect Apple's enrollment requirements, identity verification procedures, and account security policies.
As this was my first enrollment attempt, I was not fully familiar with the process. I did not intentionally attempt to violate any Apple Developer Program requirements or circumvent any security measures.
I sincerely hope that my situation can be reviewed again.
Specifically, I would greatly appreciate your assistance with the following:
Manual Review: Could my case be escalated to the appropriate Apple Developer Program Enrollment or Identity Verification team for an additional manual review?
Enrollment Reset: If possible, could my current enrollment status be reset or reopened so that I can restart the application process using my existing Apple Account?
Enrollment Eligibility: If my current application cannot be restored, could you please clarify whether I am eligible to submit a new application in the future?
Further Verification: If additional identity verification or supporting documentation is required, I am fully willing to cooperate.
I understand that Apple must maintain strict standards to protect the integrity and security of the Developer Program, and I fully respect these requirements.
However, I sincerely hope that an unintentional issue during my first enrollment attempt will not permanently prevent me from joining the program.
Developing iOS applications is something I am genuinely passionate about. I have been investing my time and effort into creating my own apps, and I hope to have the opportunity to share them with users through the App Store.
My primary request is not related to the refunded membership fee. I simply hope to be given another opportunity to complete the enrollment process properly.
I would be extremely grateful if your team could reconsider my case or provide guidance on how I may restart my enrollment in accordance with Apple's policies.
Thank you very much for your time, understanding, and consideration.
I look forward to your response.
Best regards,
Case ID: 30000009465340