Posts under Developer Tools & Services topic

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Enrollment Pending – Identity Documents Submitted – Need Status Update
Hello, I am writing to follow up on my Apple Developer Program enrollment. I recently completed a new enrollment as an Individual and submitted the required identity verification documents. I also received confirmation that the documents were received and are under review. My app is already live on Google Play, and the delay in activating the Apple Developer account is blocking the iOS release and affecting our project timeline. Could someone from the Apple Developer team please provide a status update on the review? Thank you.
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Individual enrollment on hold since June (Türkiye) – ID verified, but app enrollment disabled and no reply to case 102999172280
Hello, I'm an individual developer in Türkiye. My Apple Developer Program enrollment has been stuck since June 2026, and I haven't been able to get a resolution through support. Timeline: June 2026: I received an "Action needed: Provide additional information" email. I missed it, and the document upload link has since expired. October 26, 2026: A Developer Support advisor told me that my ID verification was successful and suggested completing my enrollment in the Apple Developer app. In the Apple Developer app, "Enroll Now" is grayed out with the message: "Enrollment through the Apple Developer app is not available for this Apple Account." On the website, it still says: "Your enrollment is on hold. Additional information is needed." I replied to the advisor on October 26, followed up on November 7 and November 12, and haven't received a reply. Phone support has shown as unavailable every time I checked. Case numbers: 102999172280, 30000004053864 It looks like the pending web enrollment is blocking enrollment in the app. I would like Apple to either: cancel or reset the pending web enrollment so I can enroll in the app, or complete the existing web enrollment, since my ID has already been verified. I've seen other developers in Türkiye report the same issue (e.g. threads 854751 and 843131). If anyone from Apple could look at my case, or if anyone has resolved this, I'd really appreciate the help. Thank you.
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Case 30000003827551: Request for manual ID review to complete enrollment (Nigeria)
Hello Apple Developer Support, This is my fourth contact about my individual Developer Program enrollment, case ID 30000003827551. I have only received automatic confirmations so far. Please have a person review this case. I’m in Nigeria. The Apple Developer app keeps rejecting my identity verification, saying my ID isn’t accepted for my region or doesn’t match. I don’t have an International Passport or a driver’s license. I have a Permanent Voter’s Card and a National Identification Number (NIN) slip, both government-issued. Please: Arrange a manual review of my voter’s card and NIN slip, and send me a secure way to submit them or other effecient option so I can complete verification and pay the membership fee. My goal is to get access to App Store Connect so I can publish my iOS app. I’m ready to complete payment and any other steps as soon as I’m able to. Thank you Case ID: 30000003827551
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No response on organization enrollment request
Hi, I’m trying to complete an organization enrollment for my LLC, but it’s been stuck since October 2, when I uploaded the requested documents. I haven't got any response till now. I also emailed Apple Developer Support but haven’t heard back yet. Enrollment ID: 5GB544D8MJ. It’s been almost a month and it’s getting frustrating. The app is ready, and this is the only thing holding up our iOS launch. Am I missing something on my end? Has anyone else run into this recently? Any guidance would really help. Apple Developer Support, could you please take a look?
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Enrollment still Pending after payment – no response from support
Hi everyone, I enrolled in the Apple Developer Program from Vietnam and paid the 99 USD fee. Apple asked for documents, and I provided them and received a confirmation. However, my account still shows “Pending” and keeps asking me to “Purchase your membership”. The payment was made by my company, so the invoice is under a colleague’s name, not mine. I opened a support case on November 6 (Case ID: 30000006863082) and sent a follow-up, but I haven’t received any reply. Phone support also shows “currently unavailable”. Has anyone had the same issue? How long did it take, and is there any other way to reach the enrollment team? Thank you!
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Apple Developer Program Enrollment Stuck on "Your enrollment is being processed" for Over a Month
Hi everyone, I'm hoping someone from Apple or someone who has experienced a similar issue can assist. I enrolled in the Apple Developer Program over a month ago, but my enrollment status has not changed. Whenever I check my enrollment, I receive the following message: "Your enrollment is being processed." My enrollment details: Enrollment ID: ************ Status: Your enrollment is being processed. Waiting period: Over one month I understand that Apple's enrollment process may require additional verification, but waiting over a month without any status updates or further communication is becoming concerning. I would appreciate some guidance on the following: Is it normal for Apple Developer Program enrollment to take this long? Is there a way to determine whether additional information or verification is required? Should I contact Apple Developer Support to have my enrollment manually reviewed? I need the developer account to publish and manage my applications, so this delay is preventing me from moving forward with my development and release plans. And is currently losing customers. Has anyone experienced a similar situation, and if so, how did you get it resolved? Any assistance or advice would be greatly appreciated. Thank you!
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App ID prefix migration needed, but Developer Support rejects my account email
I need Apple’s assistance migrating a legacy App ID prefix to my Team ID to add a native macOS app to an existing iOS app as a universal purchase. Mac validation fails because the generated provisioning profile uses the legacy prefix for com.apple.application-identifier. This matches the issue discussed here: https://developer.apple.com/forums/thread/835497 However, Developer Support’s contact form rejects my prefilled Apple Account email with “This email address isn’t valid.” I checked my account details and retried in a private browser session. Phone support is unavailable. How can I reach the Developer Program team to request this migration when the contact form will not accept my request?
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Individual enrollment blocked – "Enroll Now" greyed out, no response to 3 emails (Case ID: 30000012336422)
Hi everyone, I'm trying to enroll in the Apple Developer Program as an individual in Canada, but I'm completely blocked. What's happening: • In the Apple Developer app, the "Enroll Now" button is greyed out. • On the website, I get: "Sorry, you can't enroll at this time. Take advantage of free development resources at https://developer.apple.com" • I'm told I can only use the free account. What I've already tried: • Emailed Developer Support 3 times. No reply. • Called Developer Support and waited on hold for about an hour without reaching anyone. • Checked that my Apple ID uses my full legal name, has its region set to Canada, and has two-factor authentication turned on. • Tried both the Developer app and the website. My questions: Is my account flagged, and if so, what do I need to provide to fix it? Could someone from Developer Support please look at my case or escalate it to the Membership & Enrollment team? Case ID: 30000012336422 Thanks in advance for any help.
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SwiftUI NavigationStack warning messages
After installing Xcode 27.0 SwiftUI NavigationStack is generating unwanted warnings that have not been seen with older releases. Examples of the warnings are "cannot add handler to 0 from 0 - dropping". A minimal view using VStack does not generate these messages but adding NavigationStack seems to generate pairs of messages. Over the lifetime of an application hundreds of messages are generated. Is this a known issue?
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Pending Apple Developer account
I paid (twice by accident) for my apple developer account over a week ago and I am still pending. I have emailed support multiple times, but I have gotten no response. Please help me get access to my account to I can share an app with my Grandpa! My typed in a nickname for my account's name and I do not have an option to update it. Is that what is holding me back?
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Individual to Organization conversion request pending since Nov 3, no response
Hi, I submitted a request to convert my Apple Developer Program membership from Individual to Organization (my LLC) on November 3, case ID 30000003875541. I only received the automatic confirmation and haven't heard back since. I need the conversion to publish my app under the company. Could someone from Developer Program Support take a look at the case or tell me if any documents are missing? Thanks!
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5h
Documentation in Xcode not downloading
Switched to Xcode 27.2 and it started downloading documentation. After download is finished documentation window is empty, prompting to look up documenation online or download it. Triggering any download does not help – no documentation is available. (Sidenote: Reinstalled Xcode 27.2 and documentation was there. But Xcode started a download automatically and without confirmation and afterwards it is gone)
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Kosovo – Cannot pay for Apple Developer Program: "An invalid value '1549' was provided for State, Province, or Region
Hello, I am trying to enroll in the Apple Developer Program from Kosovo, but I cannot complete the payment on the web. Every time I submit the order, I get this error: "We are unable to complete your order. There was an issue when we processed your order. An invalid value '1549' was provided for State, Province, or Region." My details: Country/Region: Kosovo State, Province, or Region: Kosovo Region (the only option available in the dropdown) Item: Apple Developer Program, 1 year membership (US$ 99) I have checked and re-entered my billing information multiple times and the result is always the same. Since "Kosovo Region" is the only value the form allows, I cannot change it, so the invalid value seems to come from the order system itself. I opened a case with Apple Developer Support on November 4, 2026 (Case ID: 30000004845460) and have not received any response yet. Other developers from Kosovo have reported the exact same '1549' error here: https://developer.apple.com/forums/thread/817336 https://developer.apple.com/forums/thread/845160 Could someone from Apple Developer Support please review my case and escalate it? If there is any alternative way to complete the payment in the meantime, I would be grateful to know. This is blocking me from publishing my apps. Thank you!
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Enrollment stuck due to address being marked as invalid
I'm requesting Apple staff intervention on a stuck Apple Developer Program enrollment. Standard support has not produced a resolution. Account state Region: India (Mumbai) Apple ID: email format, country set to India Trusted phone: +91, matches region Legal name: matches government ID Address: valid Indian residential, no PO box Devices: MacBook Air M4 (macOS 27.0) Payment: Indian card, international transactions enabled, in my name Network: direct, no VPN/proxy Had raised tickets for the same but haven't heard back yet. (ticket case id - 103009012185)
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Unable to renew membership
Can someone please assist me, the "Renew Membership" button never appeared, and now my membership has expired, my app has been taken down from the store and I am unable to renew it. I have raised a case with Apple Developer Support via email, as there is no phone number for Bosnia and Herzegovina, I didn't get any answer, it's been like 3 days now. I have recently swithced from Individual type of account to Organization, I don't know if that is related?
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Request for Manual Review and Enrollment Reset – Apple Developer Program
Dear Apple Developer Support Team, I am writing to respectfully request a further review of my Apple Developer Program enrollment and assistance in resetting or reopening my enrollment process. This is my first time applying for the Apple Developer Program. I am an independent iOS developer currently working on my own applications, and I sincerely hope to resolve this issue so that I can publish my apps on the App Store. Background of my enrollment issue: I initially started the Apple Developer Program enrollment process on my MacBook. While my enrollment was pending review, I signed in to the Apple Developer app on my iPhone using the same Apple Account and attempted to continue the enrollment process. Shortly afterward, my Apple Account was temporarily restricted. I contacted Apple Support, and the restriction was subsequently removed. However, when I returned to continue my Apple Developer Program enrollment on my MacBook, I was unable to proceed. The system instructed me to contact Apple Developer Support. I contacted the support team and, as requested, submitted photographs of both sides of my government-issued identification card, along with a photograph of myself holding the identification card, to complete the identity verification process. I also paid the CNY 688 annual membership fee through the Apple Developer app on my MacBook. This payment has since been refunded. Currently, the Apple Developer app still displays the option to "Continue Your Enrollment," but I am unable to complete the enrollment process. During my most recent phone call with Apple Developer Support, I was informed that my current enrollment could not proceed. However, I have not received a formal written rejection or a clear explanation of whether I am eligible to apply again. My request: I fully understand and respect Apple's enrollment requirements, identity verification procedures, and account security policies. As this was my first enrollment attempt, I was not fully familiar with the process. I did not intentionally attempt to violate any Apple Developer Program requirements or circumvent any security measures. I sincerely hope that my situation can be reviewed again. Specifically, I would greatly appreciate your assistance with the following: Manual Review: Could my case be escalated to the appropriate Apple Developer Program Enrollment or Identity Verification team for an additional manual review? Enrollment Reset: If possible, could my current enrollment status be reset or reopened so that I can restart the application process using my existing Apple Account? Enrollment Eligibility: If my current application cannot be restored, could you please clarify whether I am eligible to submit a new application in the future? Further Verification: If additional identity verification or supporting documentation is required, I am fully willing to cooperate. I understand that Apple must maintain strict standards to protect the integrity and security of the Developer Program, and I fully respect these requirements. However, I sincerely hope that an unintentional issue during my first enrollment attempt will not permanently prevent me from joining the program. Developing iOS applications is something I am genuinely passionate about. I have been investing my time and effort into creating my own apps, and I hope to have the opportunity to share them with users through the App Store. My primary request is not related to the refunded membership fee. I simply hope to be given another opportunity to complete the enrollment process properly. I would be extremely grateful if your team could reconsider my case or provide guidance on how I may restart my enrollment in accordance with Apple's policies. Thank you very much for your time, understanding, and consideration. I look forward to your response. Best regards, Case ID: 30000009465340
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Account terminated under 3.2(f): reinstatement request pending, Contact Us page unavailable
On 6 November 2026 my Apple Developer Program membership (Team ID U369S9937L) was terminated under Section 3.2(f). The notice did not name an app, a date or a specific action, so I don't know what led to it. What I have done so far: 6 Nov: replied to the notice and opened support case 30000006917361. No reply yet. 12 Nov: submitted "Reinstate a terminated developer account" to the App Review Board (case 30000012940102). 12 Nov: wrote to Developer Support on my earlier cases. The Contact Us page now redirects to a blank agreement page, so I can't request a call or open a new case. In case it is relevant: in late October I added testers to the internal TestFlight groups of my own apps. Every tester was me or a member of my own App Store Connect team, and the invitation emails were sent automatically by TestFlight. I have never used any tool or method to attack, overload or get around Apple's systems. My questions: Is the App Review Board form the right channel for a terminated account? Is there anything else I should do? Could someone at Apple confirm my request has been received and is being reviewed? Thank you.
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Organization enrollment pending 3+ weeks after requested documents were submitted, no response from support
Hi all, I'm enrolling my company (South Africa, D-U-N-S verified) in the Apple Developer Program as an organization, and it has been stuck since mid-October. Timeline: 16 Oct: Apple Developer Support asked for a signed letter on company letterhead confirming our business address. 17 Oct: I uploaded the signed letter. Apple confirmed receipt the same day. 26 Oct and 29 Oct: I followed up by email on the case and got no reply. I've also requested two support callbacks and haven't been called back. The enrollment still shows as pending, and the case has had no response for over three weeks. Case number: 102983746395 Has anyone had an enrollment stuck at this stage? Is there another way to get a case looked at or escalated? If an Apple team member sees this, I'd really appreciate someone checking the case. Thanks!
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Enrollment Pending – Identity Documents Submitted – Need Status Update
Hello, I am writing to follow up on my Apple Developer Program enrollment. I recently completed a new enrollment as an Individual and submitted the required identity verification documents. I also received confirmation that the documents were received and are under review. My app is already live on Google Play, and the delay in activating the Apple Developer account is blocking the iOS release and affecting our project timeline. Could someone from the Apple Developer team please provide a status update on the review? Thank you.
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8m
Individual enrollment on hold since June (Türkiye) – ID verified, but app enrollment disabled and no reply to case 102999172280
Hello, I'm an individual developer in Türkiye. My Apple Developer Program enrollment has been stuck since June 2026, and I haven't been able to get a resolution through support. Timeline: June 2026: I received an "Action needed: Provide additional information" email. I missed it, and the document upload link has since expired. October 26, 2026: A Developer Support advisor told me that my ID verification was successful and suggested completing my enrollment in the Apple Developer app. In the Apple Developer app, "Enroll Now" is grayed out with the message: "Enrollment through the Apple Developer app is not available for this Apple Account." On the website, it still says: "Your enrollment is on hold. Additional information is needed." I replied to the advisor on October 26, followed up on November 7 and November 12, and haven't received a reply. Phone support has shown as unavailable every time I checked. Case numbers: 102999172280, 30000004053864 It looks like the pending web enrollment is blocking enrollment in the app. I would like Apple to either: cancel or reset the pending web enrollment so I can enroll in the app, or complete the existing web enrollment, since my ID has already been verified. I've seen other developers in Türkiye report the same issue (e.g. threads 854751 and 843131). If anyone from Apple could look at my case, or if anyone has resolved this, I'd really appreciate the help. Thank you.
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26m
Case 30000003827551: Request for manual ID review to complete enrollment (Nigeria)
Hello Apple Developer Support, This is my fourth contact about my individual Developer Program enrollment, case ID 30000003827551. I have only received automatic confirmations so far. Please have a person review this case. I’m in Nigeria. The Apple Developer app keeps rejecting my identity verification, saying my ID isn’t accepted for my region or doesn’t match. I don’t have an International Passport or a driver’s license. I have a Permanent Voter’s Card and a National Identification Number (NIN) slip, both government-issued. Please: Arrange a manual review of my voter’s card and NIN slip, and send me a secure way to submit them or other effecient option so I can complete verification and pay the membership fee. My goal is to get access to App Store Connect so I can publish my iOS app. I’m ready to complete payment and any other steps as soon as I’m able to. Thank you Case ID: 30000003827551
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No response on organization enrollment request
Hi, I’m trying to complete an organization enrollment for my LLC, but it’s been stuck since October 2, when I uploaded the requested documents. I haven't got any response till now. I also emailed Apple Developer Support but haven’t heard back yet. Enrollment ID: 5GB544D8MJ. It’s been almost a month and it’s getting frustrating. The app is ready, and this is the only thing holding up our iOS launch. Am I missing something on my end? Has anyone else run into this recently? Any guidance would really help. Apple Developer Support, could you please take a look?
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2
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149
Activity
56m
Enrollment still Pending after payment – no response from support
Hi everyone, I enrolled in the Apple Developer Program from Vietnam and paid the 99 USD fee. Apple asked for documents, and I provided them and received a confirmation. However, my account still shows “Pending” and keeps asking me to “Purchase your membership”. The payment was made by my company, so the invoice is under a colleague’s name, not mine. I opened a support case on November 6 (Case ID: 30000006863082) and sent a follow-up, but I haven’t received any reply. Phone support also shows “currently unavailable”. Has anyone had the same issue? How long did it take, and is there any other way to reach the enrollment team? Thank you!
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Activity
1h
Apple Developer Program Enrollment Stuck on "Your enrollment is being processed" for Over a Month
Hi everyone, I'm hoping someone from Apple or someone who has experienced a similar issue can assist. I enrolled in the Apple Developer Program over a month ago, but my enrollment status has not changed. Whenever I check my enrollment, I receive the following message: "Your enrollment is being processed." My enrollment details: Enrollment ID: ************ Status: Your enrollment is being processed. Waiting period: Over one month I understand that Apple's enrollment process may require additional verification, but waiting over a month without any status updates or further communication is becoming concerning. I would appreciate some guidance on the following: Is it normal for Apple Developer Program enrollment to take this long? Is there a way to determine whether additional information or verification is required? Should I contact Apple Developer Support to have my enrollment manually reviewed? I need the developer account to publish and manage my applications, so this delay is preventing me from moving forward with my development and release plans. And is currently losing customers. Has anyone experienced a similar situation, and if so, how did you get it resolved? Any assistance or advice would be greatly appreciated. Thank you!
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1
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0
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38
Activity
1h
App ID prefix migration needed, but Developer Support rejects my account email
I need Apple’s assistance migrating a legacy App ID prefix to my Team ID to add a native macOS app to an existing iOS app as a universal purchase. Mac validation fails because the generated provisioning profile uses the legacy prefix for com.apple.application-identifier. This matches the issue discussed here: https://developer.apple.com/forums/thread/835497 However, Developer Support’s contact form rejects my prefilled Apple Account email with “This email address isn’t valid.” I checked my account details and retried in a private browser session. Phone support is unavailable. How can I reach the Developer Program team to request this migration when the contact form will not accept my request?
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98
Activity
3h
Individual enrollment blocked – "Enroll Now" greyed out, no response to 3 emails (Case ID: 30000012336422)
Hi everyone, I'm trying to enroll in the Apple Developer Program as an individual in Canada, but I'm completely blocked. What's happening: • In the Apple Developer app, the "Enroll Now" button is greyed out. • On the website, I get: "Sorry, you can't enroll at this time. Take advantage of free development resources at https://developer.apple.com" • I'm told I can only use the free account. What I've already tried: • Emailed Developer Support 3 times. No reply. • Called Developer Support and waited on hold for about an hour without reaching anyone. • Checked that my Apple ID uses my full legal name, has its region set to Canada, and has two-factor authentication turned on. • Tried both the Developer app and the website. My questions: Is my account flagged, and if so, what do I need to provide to fix it? Could someone from Developer Support please look at my case or escalate it to the Membership & Enrollment team? Case ID: 30000012336422 Thanks in advance for any help.
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Activity
3h
SwiftUI NavigationStack warning messages
After installing Xcode 27.0 SwiftUI NavigationStack is generating unwanted warnings that have not been seen with older releases. Examples of the warnings are "cannot add handler to 0 from 0 - dropping". A minimal view using VStack does not generate these messages but adding NavigationStack seems to generate pairs of messages. Over the lifetime of an application hundreds of messages are generated. Is this a known issue?
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2
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229
Activity
4h
Pending Apple Developer account
I paid (twice by accident) for my apple developer account over a week ago and I am still pending. I have emailed support multiple times, but I have gotten no response. Please help me get access to my account to I can share an app with my Grandpa! My typed in a nickname for my account's name and I do not have an option to update it. Is that what is holding me back?
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1
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92
Activity
5h
Individual to Organization conversion request pending since Nov 3, no response
Hi, I submitted a request to convert my Apple Developer Program membership from Individual to Organization (my LLC) on November 3, case ID 30000003875541. I only received the automatic confirmation and haven't heard back since. I need the conversion to publish my app under the company. Could someone from Developer Program Support take a look at the case or tell me if any documents are missing? Thanks!
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1
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52
Activity
5h
Documentation in Xcode not downloading
Switched to Xcode 27.2 and it started downloading documentation. After download is finished documentation window is empty, prompting to look up documenation online or download it. Triggering any download does not help – no documentation is available. (Sidenote: Reinstalled Xcode 27.2 and documentation was there. But Xcode started a download automatically and without confirmation and afterwards it is gone)
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1
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56
Activity
6h
Kosovo – Cannot pay for Apple Developer Program: "An invalid value '1549' was provided for State, Province, or Region
Hello, I am trying to enroll in the Apple Developer Program from Kosovo, but I cannot complete the payment on the web. Every time I submit the order, I get this error: "We are unable to complete your order. There was an issue when we processed your order. An invalid value '1549' was provided for State, Province, or Region." My details: Country/Region: Kosovo State, Province, or Region: Kosovo Region (the only option available in the dropdown) Item: Apple Developer Program, 1 year membership (US$ 99) I have checked and re-entered my billing information multiple times and the result is always the same. Since "Kosovo Region" is the only value the form allows, I cannot change it, so the invalid value seems to come from the order system itself. I opened a case with Apple Developer Support on November 4, 2026 (Case ID: 30000004845460) and have not received any response yet. Other developers from Kosovo have reported the exact same '1549' error here: https://developer.apple.com/forums/thread/817336 https://developer.apple.com/forums/thread/845160 Could someone from Apple Developer Support please review my case and escalate it? If there is any alternative way to complete the payment in the meantime, I would be grateful to know. This is blocking me from publishing my apps. Thank you!
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0
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0
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34
Activity
6h
Enrollment stuck due to address being marked as invalid
I'm requesting Apple staff intervention on a stuck Apple Developer Program enrollment. Standard support has not produced a resolution. Account state Region: India (Mumbai) Apple ID: email format, country set to India Trusted phone: +91, matches region Legal name: matches government ID Address: valid Indian residential, no PO box Devices: MacBook Air M4 (macOS 27.0) Payment: Indian card, international transactions enabled, in my name Network: direct, no VPN/proxy Had raised tickets for the same but haven't heard back yet. (ticket case id - 103009012185)
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0
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0
Views
59
Activity
6h
Unable to renew membership
Can someone please assist me, the "Renew Membership" button never appeared, and now my membership has expired, my app has been taken down from the store and I am unable to renew it. I have raised a case with Apple Developer Support via email, as there is no phone number for Bosnia and Herzegovina, I didn't get any answer, it's been like 3 days now. I have recently swithced from Individual type of account to Organization, I don't know if that is related?
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0
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0
Views
10
Activity
8h
Request for Manual Review and Enrollment Reset – Apple Developer Program
Dear Apple Developer Support Team, I am writing to respectfully request a further review of my Apple Developer Program enrollment and assistance in resetting or reopening my enrollment process. This is my first time applying for the Apple Developer Program. I am an independent iOS developer currently working on my own applications, and I sincerely hope to resolve this issue so that I can publish my apps on the App Store. Background of my enrollment issue: I initially started the Apple Developer Program enrollment process on my MacBook. While my enrollment was pending review, I signed in to the Apple Developer app on my iPhone using the same Apple Account and attempted to continue the enrollment process. Shortly afterward, my Apple Account was temporarily restricted. I contacted Apple Support, and the restriction was subsequently removed. However, when I returned to continue my Apple Developer Program enrollment on my MacBook, I was unable to proceed. The system instructed me to contact Apple Developer Support. I contacted the support team and, as requested, submitted photographs of both sides of my government-issued identification card, along with a photograph of myself holding the identification card, to complete the identity verification process. I also paid the CNY 688 annual membership fee through the Apple Developer app on my MacBook. This payment has since been refunded. Currently, the Apple Developer app still displays the option to "Continue Your Enrollment," but I am unable to complete the enrollment process. During my most recent phone call with Apple Developer Support, I was informed that my current enrollment could not proceed. However, I have not received a formal written rejection or a clear explanation of whether I am eligible to apply again. My request: I fully understand and respect Apple's enrollment requirements, identity verification procedures, and account security policies. As this was my first enrollment attempt, I was not fully familiar with the process. I did not intentionally attempt to violate any Apple Developer Program requirements or circumvent any security measures. I sincerely hope that my situation can be reviewed again. Specifically, I would greatly appreciate your assistance with the following: Manual Review: Could my case be escalated to the appropriate Apple Developer Program Enrollment or Identity Verification team for an additional manual review? Enrollment Reset: If possible, could my current enrollment status be reset or reopened so that I can restart the application process using my existing Apple Account? Enrollment Eligibility: If my current application cannot be restored, could you please clarify whether I am eligible to submit a new application in the future? Further Verification: If additional identity verification or supporting documentation is required, I am fully willing to cooperate. I understand that Apple must maintain strict standards to protect the integrity and security of the Developer Program, and I fully respect these requirements. However, I sincerely hope that an unintentional issue during my first enrollment attempt will not permanently prevent me from joining the program. Developing iOS applications is something I am genuinely passionate about. I have been investing my time and effort into creating my own apps, and I hope to have the opportunity to share them with users through the App Store. My primary request is not related to the refunded membership fee. I simply hope to be given another opportunity to complete the enrollment process properly. I would be extremely grateful if your team could reconsider my case or provide guidance on how I may restart my enrollment in accordance with Apple's policies. Thank you very much for your time, understanding, and consideration. I look forward to your response. Best regards, Case ID: 30000009465340
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0
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34
Activity
8h
Account terminated under 3.2(f): reinstatement request pending, Contact Us page unavailable
On 6 November 2026 my Apple Developer Program membership (Team ID U369S9937L) was terminated under Section 3.2(f). The notice did not name an app, a date or a specific action, so I don't know what led to it. What I have done so far: 6 Nov: replied to the notice and opened support case 30000006917361. No reply yet. 12 Nov: submitted "Reinstate a terminated developer account" to the App Review Board (case 30000012940102). 12 Nov: wrote to Developer Support on my earlier cases. The Contact Us page now redirects to a blank agreement page, so I can't request a call or open a new case. In case it is relevant: in late October I added testers to the internal TestFlight groups of my own apps. Every tester was me or a member of my own App Store Connect team, and the invitation emails were sent automatically by TestFlight. I have never used any tool or method to attack, overload or get around Apple's systems. My questions: Is the App Review Board form the right channel for a terminated account? Is there anything else I should do? Could someone at Apple confirm my request has been received and is being reviewed? Thank you.
Replies
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Organization enrollment pending 3+ weeks after requested documents were submitted, no response from support
Hi all, I'm enrolling my company (South Africa, D-U-N-S verified) in the Apple Developer Program as an organization, and it has been stuck since mid-October. Timeline: 16 Oct: Apple Developer Support asked for a signed letter on company letterhead confirming our business address. 17 Oct: I uploaded the signed letter. Apple confirmed receipt the same day. 26 Oct and 29 Oct: I followed up by email on the case and got no reply. I've also requested two support callbacks and haven't been called back. The enrollment still shows as pending, and the case has had no response for over three weeks. Case number: 102983746395 Has anyone had an enrollment stuck at this stage? Is there another way to get a case looked at or escalated? If an Apple team member sees this, I'd really appreciate someone checking the case. Thanks!
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