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macOS App: In-App Purchases section missing from version page - IAPs stuck for 3+ days, 4 app versions approved but IAPs never reviewed
Hello everyone, I'm experiencing a critical issue with App Store Connect for our macOS application and I'm hoping someone from Apple or the community can help. THE PROBLEM: The In-App Purchases and Subscriptions section is completely missing from the version page in App Store Connect. According to Apple's documentation, this section should appear between Build and App Review Information on the version page, allowing developers to select and attach IAP products before submitting for review. In our case, this section simply does not exist. WHAT WE'VE TRIED: Submitted 4 separate app versions , ALL approved by App Review Each time, the IAP products were NOT included because the section to attach them is missing Opened a support case on March 23 - no response after 2 business days Opened a second case through the App Setup channel Requested expedited review multiple times Added notes in the App Review Notes field explaining the issue OUR SETUP: We have three IAP products configured (two auto-rene
4
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101
1w
Apple App Reviewer Apple Sign In Help
Hi all, Submitted first ever app for review to app store and got rejected. My app isn't live and I have demo accounts too which they seemed to use. For context my app is free on launch, no in app transactions, and it is a marriage app. What I did not account for is them going through apple sign in and right now I have no way to catch that so that account doesn't mix with real users. I've thought about adding a tap feature and disclosing it, so they tap something x times and it is marked as reviewer account, but that violates guideline 2.3.1. Also thought about adding just visible text for reviewers, but then real users would see that too so its a no go. Asked Claude and it says to try Sandbox Receipt Detection, which should work for a free app, but I'm not sure and would rather ask then implement, submit and find out it doesn't work. Appreciate any help y'all can give me! Thanks!
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39
1w
Advanced App Clip Experiences stuck in "Received" — never transition to "Published"
Our Advanced App Clip Experiences have been stuck in Received status and are not transitioning to Published. This matches the issue reported in https://developer.apple.com/forums/thread/763374 which was resolved by Apple in September 2024 but appears to have resurfaced. App Clip Diagnostics passes all checks — Advanced Experience registered, App Clip published on App Store, Associated Domains verified, and Smart App Banner detected. Despite all green checks, fresh devices scanning QR codes see App Clip not available. The App Clip works correctly on devices that already have the full app installed, confirming the binary itself is functional. We have five experiences all stuck in Received with none progressing to Published. The app and App Clip have been approved and are live on the App Store. App Store ID: 6569229589 Has anyone else experienced this recently? Is there a known issue with the Advanced Experience publishing pipeline?
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1w
Reply to Multiple Apple Pay relationships with differing apple-developer-merchantid-domain-association files
Well I figured it out - for anyone still encountering this issue: My company has one domain to service multiple locations/storefronts. Each location has it's own separate Payment Processing account, requiring a unique Apple Pay Payment Processing Certificate/MerchantID. The docs and responses here made me think subdomains would be required, which is a headache in itself - especially since the Apple Pay Session must be started from that subdomain (not the parent domain). SOLUTION: If you register multiple MerchantIds within a single Apple Developer Identifier - all Domain Association Files tied to a certain domain are the same. So if you verify for one MerchantID, then add that same domain to another - it will count it as already verified. No need for subdomains. No need for swapping out Domain Association files. Really wish that Apple had made that clear.
1w
Stuck with subscription review
I've published my app with subscriptions (app changed from paid to subscription model). I've have succesfully pass review process and app was published to App Store without subscription store, so no one can buy app (still working as paid, but will expire in few days forcing users to subscribe). I want to attach subscriptions to new build, but I can't - there are no options mentioned in documentation. I'm stuck. There is no any contact point to review team. I've created 3 cases, nobody reads them (oldest 3 weeks). The whole approval process looks broken, Apple team shouldn't approve app with subscriptions without subscriptions added to review. I must immediately publish my app with critical fixes, but I can't. I am devastated, i don't know what to do...
4
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128
1w
Apple Developer Program contract already accepted
I had already accepted my Apple Developer Program License Agreement since the 20th of march 2026. But your banner stay in my business portal and say : Le contrat de licence de l’Apple Developer Program a été mis à jour et doit être revu. Afin de pouvoir mettre à jour vos apps existantes et en soumettre de nouvelles, la personne titulaire du compte doit revoir et accepter le contrat mis à jour en se connectant à son compte. Please see if you don't have a bug and let me update my apps.
1
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62
1w
Apps stuck in "Waiting for Review" for over a month – no response from support
Hello, I’m experiencing an unusual issue with App Store review and would appreciate any guidance. I currently have two apps in the review queue: • Tendre – submitted on February 4 • After Midnight – submitted on February 19 The first app has now been stuck in Waiting for Review for over a month, and the second one has also not progressed at all since submission. During this time: • I contacted Apple Developer Support multiple times • I submitted support requests (including escalation) • I requested an expedited review However, I have not received any meaningful response or update. What makes this concerning is that typical review times are usually much shorter (often within a few days), and there are no visible issues or rejections. This situation is currently blocking our release, and we are unable to move forward. As these are our first app releases, this delay is critical and is significantly affecting our planned launch. Could this be related to: • an account-level issue • a review queue problem
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47
1w
409 Error when submitting app for App Store review — stuck submission
I've been trying to submit my iOS app for App Store review and keep getting a 409 error when clicking Add for Review in App Store Connect. The error appears in the console on appStoreVersions. Bundle ID: com.aigency.tabby Team ID: T8J2WDTJWB Everything is filled out — screenshots, description, pricing, privacy policy, build selected (Build 7, status Complete). The submission just fails silently with a red stop icon on the Save button and a 409 conflict on the API call. Called Apple Developer Support and was directed here. Is there a stuck submission on the backend that needs to be cleared? Any help appreciated.
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102
1w
3.2(f) triggered — account pending termination despite repeated attempts to comply
Hi all, Looking for some clarity.. I have an app (Pocket Love: AI Roleplay Chat, Apple ID: 6745031268) that went through a long review process with many resubmissions. The feedback I received across those reviews was often generic “overtly sexual”) message, but without any detail on exactly what needed to change. Because of that, I approached it iteratively making adjustments each time based on what I thought the issue might be. Over time I made quite significant changes across the app (imagery, unlockable content, voice-overs, menus, copy, etc.), and increased the age rating to 18+. I also had a call with a policy eexpert & App Review. In the final interaction, I was asked to ensure all unlockable content was visible, so I re-uploaded a build and provided screenshots with everything pre-unlocked for transparency. Despite this, my account has now been flagged under 3.2(f) for “dishonest or fraudulent activity,” and is pending termination. What I’m struggling to understand is: Can repeated resubmi
6
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156
1w
Reply to iOS 26 Regression: Screen Time Permission Lost, had to be re-authenticated
[quote='880306022, KevinVB, /thread/794128?answerId=880306022#880306022, /profile/KevinVB'] @Quappi have you had any updates from Apple on the feedback report? We believe we have encountered the same issue. [/quote] @KevinVB unfortunately, no update on that except from this: We can't reproduce this internally. This has just happened again for me recently on the latest iOS 26.4 update. My radars on this topic, feel free to reference them in your feedback requests: FB18997699, FB17272792, FB19018706 I had initially reported this to Apple on iOS 26 beta 1 in June 2025, it’s really frustrating to see that this has not been addressed before the public release of iOS 26 – and we’re facing the same issue still 10 months later…
Topic: App & System Services SubTopic: General Tags:
1w
In-App Provisioning: cannot add card to a wallet
We are developing an app which allows users to generate a HSBC virtual card using Mastercard API and add this card to an apple wallet. Staging test was passed successfully, but we are stuck in a production test phase. T&C is not even visible, 'Card is not added' is popped on a screen before that. User taps “Add to Apple Wallet” → we present PKAddPaymentPassViewController → they tap Next → after a few seconds the flow fails with Set Up Later alert. FB22332303 (MCDeanPortal app: In-App Provisioning Production Test fails) Thank you
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47
1w
Should I enroll in Apple Developer Program with Apple ID set to U.S. if I need Germany for tax purposes?
Hello everyone, I am looking for advice from anyone who has experience with Apple Developer account setup across countries. My Apple account is currently associated with the United States, but I live in Germany and would like my Apple Developer setup to be associated with Germany for tax and administrative reasons. At the moment, I have not enrolled yet in the Apple Developer Program, because I am hesitant to proceed while the account is still tied to the U.S. I want to avoid creating complications later around tax information, billing or account maintenance. My app is essentially ready, so I am trying to make the right decision before enrolling. I would really appreciate guidance on a few points: Has anyone enrolled first and then later changed the country association successfully? Is it better to update the Apple account to Germany before joining the Developer Program? For developers based in Germany, did Apple require anything specific for tax or identi
0
0
92
1w
Game Center Leaderboard scores
I recently had a game with game center leaderboards approved, I can display and see the scores fine when accessing the leaderboards from within the game, however I have been trying to remove some scores and noticed that there are no leaderboards showing nor scores in the manage scores section of the app store connect game center. I already tried contacting apple developer support but have had no response. Has anyone run into this issue and has a solution?
0
0
19
1w
macOS App: In-App Purchases section missing from version page - IAPs stuck for 3+ days, 4 app versions approved but IAPs never reviewed
Hello everyone, I'm experiencing a critical issue with App Store Connect for our macOS application and I'm hoping someone from Apple or the community can help. THE PROBLEM: The In-App Purchases and Subscriptions section is completely missing from the version page in App Store Connect. According to Apple's documentation, this section should appear between Build and App Review Information on the version page, allowing developers to select and attach IAP products before submitting for review. In our case, this section simply does not exist. WHAT WE'VE TRIED: Submitted 4 separate app versions , ALL approved by App Review Each time, the IAP products were NOT included because the section to attach them is missing Opened a support case on March 23 - no response after 2 business days Opened a second case through the App Setup channel Requested expedited review multiple times Added notes in the App Review Notes field explaining the issue OUR SETUP: We have three IAP products configured (two auto-rene
Replies
4
Boosts
0
Views
101
Activity
1w
Apple App Reviewer Apple Sign In Help
Hi all, Submitted first ever app for review to app store and got rejected. My app isn't live and I have demo accounts too which they seemed to use. For context my app is free on launch, no in app transactions, and it is a marriage app. What I did not account for is them going through apple sign in and right now I have no way to catch that so that account doesn't mix with real users. I've thought about adding a tap feature and disclosing it, so they tap something x times and it is marked as reviewer account, but that violates guideline 2.3.1. Also thought about adding just visible text for reviewers, but then real users would see that too so its a no go. Asked Claude and it says to try Sandbox Receipt Detection, which should work for a free app, but I'm not sure and would rather ask then implement, submit and find out it doesn't work. Appreciate any help y'all can give me! Thanks!
Replies
0
Boosts
0
Views
39
Activity
1w
Advanced App Clip Experiences stuck in "Received" — never transition to "Published"
Our Advanced App Clip Experiences have been stuck in Received status and are not transitioning to Published. This matches the issue reported in https://developer.apple.com/forums/thread/763374 which was resolved by Apple in September 2024 but appears to have resurfaced. App Clip Diagnostics passes all checks — Advanced Experience registered, App Clip published on App Store, Associated Domains verified, and Smart App Banner detected. Despite all green checks, fresh devices scanning QR codes see App Clip not available. The App Clip works correctly on devices that already have the full app installed, confirming the binary itself is functional. We have five experiences all stuck in Received with none progressing to Published. The app and App Clip have been approved and are live on the App Store. App Store ID: 6569229589 Has anyone else experienced this recently? Is there a known issue with the Advanced Experience publishing pipeline?
Replies
5
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0
Views
117
Activity
1w
Reply to Please, Apple. I am begging you. Fix the broken Text-To-Speech in macOS
I do hope someone at Apple is still paying attention to this. I haven't seen any updates on the bug reports I filed, and no one has reached out to me directly. I will just add that none of the issues I've reported have been fixed in the build of 26.4 (25E246) that released to the public this week.
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Activity
1w
Reply to Multiple Apple Pay relationships with differing apple-developer-merchantid-domain-association files
Well I figured it out - for anyone still encountering this issue: My company has one domain to service multiple locations/storefronts. Each location has it's own separate Payment Processing account, requiring a unique Apple Pay Payment Processing Certificate/MerchantID. The docs and responses here made me think subdomains would be required, which is a headache in itself - especially since the Apple Pay Session must be started from that subdomain (not the parent domain). SOLUTION: If you register multiple MerchantIds within a single Apple Developer Identifier - all Domain Association Files tied to a certain domain are the same. So if you verify for one MerchantID, then add that same domain to another - it will count it as already verified. No need for subdomains. No need for swapping out Domain Association files. Really wish that Apple had made that clear.
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Views
Activity
1w
Stuck with subscription review
I've published my app with subscriptions (app changed from paid to subscription model). I've have succesfully pass review process and app was published to App Store without subscription store, so no one can buy app (still working as paid, but will expire in few days forcing users to subscribe). I want to attach subscriptions to new build, but I can't - there are no options mentioned in documentation. I'm stuck. There is no any contact point to review team. I've created 3 cases, nobody reads them (oldest 3 weeks). The whole approval process looks broken, Apple team shouldn't approve app with subscriptions without subscriptions added to review. I must immediately publish my app with critical fixes, but I can't. I am devastated, i don't know what to do...
Replies
4
Boosts
0
Views
128
Activity
1w
Reply to Digital Services Act in "In Review"
Just an update from my side - after about 14 days, my DSA status was finally approved. It seems it just takes time on Apple’s side.
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1w
Apple Developer Program contract already accepted
I had already accepted my Apple Developer Program License Agreement since the 20th of march 2026. But your banner stay in my business portal and say : Le contrat de licence de l’Apple Developer Program a été mis à jour et doit être revu. Afin de pouvoir mettre à jour vos apps existantes et en soumettre de nouvelles, la personne titulaire du compte doit revoir et accepter le contrat mis à jour en se connectant à son compte. Please see if you don't have a bug and let me update my apps.
Replies
1
Boosts
0
Views
62
Activity
1w
Apps stuck in "Waiting for Review" for over a month – no response from support
Hello, I’m experiencing an unusual issue with App Store review and would appreciate any guidance. I currently have two apps in the review queue: • Tendre – submitted on February 4 • After Midnight – submitted on February 19 The first app has now been stuck in Waiting for Review for over a month, and the second one has also not progressed at all since submission. During this time: • I contacted Apple Developer Support multiple times • I submitted support requests (including escalation) • I requested an expedited review However, I have not received any meaningful response or update. What makes this concerning is that typical review times are usually much shorter (often within a few days), and there are no visible issues or rejections. This situation is currently blocking our release, and we are unable to move forward. As these are our first app releases, this delay is critical and is significantly affecting our planned launch. Could this be related to: • an account-level issue • a review queue problem
Replies
1
Boosts
0
Views
47
Activity
1w
409 Error when submitting app for App Store review — stuck submission
I've been trying to submit my iOS app for App Store review and keep getting a 409 error when clicking Add for Review in App Store Connect. The error appears in the console on appStoreVersions. Bundle ID: com.aigency.tabby Team ID: T8J2WDTJWB Everything is filled out — screenshots, description, pricing, privacy policy, build selected (Build 7, status Complete). The submission just fails silently with a red stop icon on the Save button and a 409 conflict on the API call. Called Apple Developer Support and was directed here. Is there a stuck submission on the backend that needs to be cleared? Any help appreciated.
Replies
1
Boosts
0
Views
102
Activity
1w
3.2(f) triggered — account pending termination despite repeated attempts to comply
Hi all, Looking for some clarity.. I have an app (Pocket Love: AI Roleplay Chat, Apple ID: 6745031268) that went through a long review process with many resubmissions. The feedback I received across those reviews was often generic “overtly sexual”) message, but without any detail on exactly what needed to change. Because of that, I approached it iteratively making adjustments each time based on what I thought the issue might be. Over time I made quite significant changes across the app (imagery, unlockable content, voice-overs, menus, copy, etc.), and increased the age rating to 18+. I also had a call with a policy eexpert & App Review. In the final interaction, I was asked to ensure all unlockable content was visible, so I re-uploaded a build and provided screenshots with everything pre-unlocked for transparency. Despite this, my account has now been flagged under 3.2(f) for “dishonest or fraudulent activity,” and is pending termination. What I’m struggling to understand is: Can repeated resubmi
Replies
6
Boosts
0
Views
156
Activity
1w
Reply to iOS 26 Regression: Screen Time Permission Lost, had to be re-authenticated
[quote='880306022, KevinVB, /thread/794128?answerId=880306022#880306022, /profile/KevinVB'] @Quappi have you had any updates from Apple on the feedback report? We believe we have encountered the same issue. [/quote] @KevinVB unfortunately, no update on that except from this: We can't reproduce this internally. This has just happened again for me recently on the latest iOS 26.4 update. My radars on this topic, feel free to reference them in your feedback requests: FB18997699, FB17272792, FB19018706 I had initially reported this to Apple on iOS 26 beta 1 in June 2025, it’s really frustrating to see that this has not been addressed before the public release of iOS 26 – and we’re facing the same issue still 10 months later…
Topic: App & System Services SubTopic: General Tags:
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Activity
1w
In-App Provisioning: cannot add card to a wallet
We are developing an app which allows users to generate a HSBC virtual card using Mastercard API and add this card to an apple wallet. Staging test was passed successfully, but we are stuck in a production test phase. T&C is not even visible, 'Card is not added' is popped on a screen before that. User taps “Add to Apple Wallet” → we present PKAddPaymentPassViewController → they tap Next → after a few seconds the flow fails with Set Up Later alert. FB22332303 (MCDeanPortal app: In-App Provisioning Production Test fails) Thank you
Replies
0
Boosts
0
Views
47
Activity
1w
Should I enroll in Apple Developer Program with Apple ID set to U.S. if I need Germany for tax purposes?
Hello everyone, I am looking for advice from anyone who has experience with Apple Developer account setup across countries. My Apple account is currently associated with the United States, but I live in Germany and would like my Apple Developer setup to be associated with Germany for tax and administrative reasons. At the moment, I have not enrolled yet in the Apple Developer Program, because I am hesitant to proceed while the account is still tied to the U.S. I want to avoid creating complications later around tax information, billing or account maintenance. My app is essentially ready, so I am trying to make the right decision before enrolling. I would really appreciate guidance on a few points: Has anyone enrolled first and then later changed the country association successfully? Is it better to update the Apple account to Germany before joining the Developer Program? For developers based in Germany, did Apple require anything specific for tax or identi
Replies
0
Boosts
0
Views
92
Activity
1w
Game Center Leaderboard scores
I recently had a game with game center leaderboards approved, I can display and see the scores fine when accessing the leaderboards from within the game, however I have been trying to remove some scores and noticed that there are no leaderboards showing nor scores in the manage scores section of the app store connect game center. I already tried contacting apple developer support but have had no response. Has anyone run into this issue and has a solution?
Replies
0
Boosts
0
Views
19
Activity
1w