Search results for

“We are unable to process your request”

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Unable to Process Developer Program Payment – Case #102708816548
Hello Apple Developer Community, We’ve been attempting to pay the Apple Developer Program enrollment fee for several weeks. Despite trying multiple browsers, credit cards, and devices, the payment consistently fails to process. We also receive an error when trying to add a card to our profile. We've contacted support multiple times and have been assigned case number 102708816548, but the issue remains unresolved. Additionally, we’ve been unable to submit a support request via developer.apple.com/support — the site either fails to load the form or does not allow us to proceed with a phone or email request. This has made it extremely difficult to escalate the issue through official channels. We are a verified business and have followed all instructions provided by support. We’re now seeking help through the forums in hopes of escalating this issue or connecting with someone who has resolved a similar problem. Any guidance or suggestions would be greatly appreciated.
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231
Oct ’25
Unable to request API Key
I'm trying to request an API key and I'm running into a strange error.I've been granted permission to access the API, but upon hitting Generate API Key and filling out the forms I get the following error:Your account doesn’t have permission to edit other users. Contact your team agent for more information.I've confimed I have admin access and I am the team agent - in fact I setup the account. Anyone else run into this issue?
2
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2k
Nov ’18
Unable to process app at this time due to a general error
Since last night, I've been unable to get my app to validate. It fails with this very non-descriptive error: App Store Connect Operation Error Unable to process app at this time due to a general error I've confirmed that my signing certificate and distribution profiles are all correct and valid. I've tried restarting Xcode, restarting my computer, recreating the archive, etc. Would love any insights into what else I should try or how I can get more information about what could be going wrong. Thanks!
7
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2.1k
Apr ’21
App Store Connect – “Unable to Handle This Request” Error
Hello, I'm currently unable to access App Store Connect. When I try to open https://appstoreconnect.apple.com, I receive the following error message: “appstoreconnect.apple.com is currently unable to handle this request.” I’ve tried the following steps, but the issue persists: Cleared browser cache and cookies Tried different browsers (Safari, Chrome) Attempted from multiple devices and networks Is this a known issue or is there any workaround available? Would appreciate any help or update on the current status. Thank you,
0
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172
Jun ’25
There was an error processing your request. Please try again later
Hello everyone, on August 31st, all the apps in my personal developer account were suddenly expired and deleted, I have not received any response from Apple. My apps are in compliance with Apple's policies. I then uploaded a new version and sent it to the review team, but I received the following error There was an error processing your request. Please try again later. I have contacted Apple via Email and Phone but no one cares about my problem. Has anyone had the same situation as me, I am really worried.
6
0
1.1k
Sep ’24
Unable to test builds on testflight, "The requested app is not available or doesn’t exist."
Hello! As with many developers, I am unable to install builds on Testflight. I get the infamous the requested app is not available or doesn't exist. This is the case for all apps and all builds. I can't send builds to beta review also, get the There was an error processing your request. Please try again later. message everytime. I highly suspect the solution is highly on Apple's side, but my support mails remains unanswered. Creating a second account also isn't a solution, because as you know lots of people are unable to process their payements. Has there been anyone that had this problem and was able to solve the issue realising that they did something wrong, maybe changed a configuration on Xcode or something else?
3
0
707
Sep ’24
Not allowing open application request from unallowed client process.
We launched an application we created with Assistive Access enabled on iOS17, We tried to provide standard services such as Mail and Messages to users with UIActivityViewController, When selecting the Mail or Messages icon, the following error occurred Not allowing open application request from unallowed client process. Is there anything I can do to allow the request from our process?
1
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552
Oct ’23
ITC : We can't process your request.
After uploading a build , itunesconnect went crazy and i'm not able to update my next version information or build. I get to the error page https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/wa/defaultErrorwith the messageWe can't process your request.Try reloading the page. If the problem persists, contact Us.Any idea about this ?
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40
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0
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12k
Activity
Oct ’16
Unable to Process Developer Program Payment – Case #102708816548
Hello Apple Developer Community, We’ve been attempting to pay the Apple Developer Program enrollment fee for several weeks. Despite trying multiple browsers, credit cards, and devices, the payment consistently fails to process. We also receive an error when trying to add a card to our profile. We've contacted support multiple times and have been assigned case number 102708816548, but the issue remains unresolved. Additionally, we’ve been unable to submit a support request via developer.apple.com/support — the site either fails to load the form or does not allow us to proceed with a phone or email request. This has made it extremely difficult to escalate the issue through official channels. We are a verified business and have followed all instructions provided by support. We’re now seeking help through the forums in hopes of escalating this issue or connecting with someone who has resolved a similar problem. Any guidance or suggestions would be greatly appreciated.
Replies
2
Boosts
0
Views
231
Activity
Oct ’25
Unable to request API Key
I'm trying to request an API key and I'm running into a strange error.I've been granted permission to access the API, but upon hitting Generate API Key and filling out the forms I get the following error:Your account doesn’t have permission to edit other users. Contact your team agent for more information.I've confimed I have admin access and I am the team agent - in fact I setup the account. Anyone else run into this issue?
Replies
2
Boosts
0
Views
2k
Activity
Nov ’18
Reply to App Bundles manage pages always show error
After creating a new bundle last night I received this error and as of this morning I am still unable to access the page, also getting a We can't process your request error.
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Activity
Jul ’17
About PacketTunnelProvider unable to intercept its own request
I initiate a network request through URLSesssion in PacketTunnelProvider, but PacketTunnelProvider cannot intercept it. I see on the Internet that PacketTunnelProvider does not intercept its own request by default. How should I modify the configuration?
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7
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0
Views
1.1k
Activity
Aug ’22
Unable to process app at this time due to a general error
Since last night, I've been unable to get my app to validate. It fails with this very non-descriptive error: App Store Connect Operation Error Unable to process app at this time due to a general error I've confirmed that my signing certificate and distribution profiles are all correct and valid. I've tried restarting Xcode, restarting my computer, recreating the archive, etc. Would love any insights into what else I should try or how I can get more information about what could be going wrong. Thanks!
Replies
7
Boosts
0
Views
2.1k
Activity
Apr ’21
Unable to request to track iOS 14
I'm trying to setup AdMob apps in my app but they won't work unless I get permission to track. Unfortunately when I try and request, it does not display. In settings, the option to allow request to track is greyed out. Anyway around this?
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2
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0
Views
1.9k
Activity
Nov ’20
Reply to Anyone able to submit to App Store?
I think something is updating right now, whenever I click on Prepare for Submission under the App Store tab it boots be out saying unable to process request.
Topic: App & System Services SubTopic: Core OS Tags:
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Activity
Oct ’15
App Store Connect – “Unable to Handle This Request” Error
Hello, I'm currently unable to access App Store Connect. When I try to open https://appstoreconnect.apple.com, I receive the following error message: “appstoreconnect.apple.com is currently unable to handle this request.” I’ve tried the following steps, but the issue persists: Cleared browser cache and cookies Tried different browsers (Safari, Chrome) Attempted from multiple devices and networks Is this a known issue or is there any workaround available? Would appreciate any help or update on the current status. Thank you,
Replies
0
Boosts
0
Views
172
Activity
Jun ’25
Reply to Unable to decrypt apple pay token
Hi, here we are having same issue. We uploaded CSR to Apple Pay Payment Processing Certificate section but when we submit request to cybersource we get Unable to decrypt encrypted_payment_data.Do you have found the solution?
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Activity
Feb ’20
There was an error processing your request. Please try again later
Hello everyone, on August 31st, all the apps in my personal developer account were suddenly expired and deleted, I have not received any response from Apple. My apps are in compliance with Apple's policies. I then uploaded a new version and sent it to the review team, but I received the following error There was an error processing your request. Please try again later. I have contacted Apple via Email and Phone but no one cares about my problem. Has anyone had the same situation as me, I am really worried.
Replies
6
Boosts
0
Views
1.1k
Activity
Sep ’24
Unable to test builds on testflight, "The requested app is not available or doesn’t exist."
Hello! As with many developers, I am unable to install builds on Testflight. I get the infamous the requested app is not available or doesn't exist. This is the case for all apps and all builds. I can't send builds to beta review also, get the There was an error processing your request. Please try again later. message everytime. I highly suspect the solution is highly on Apple's side, but my support mails remains unanswered. Creating a second account also isn't a solution, because as you know lots of people are unable to process their payements. Has there been anyone that had this problem and was able to solve the issue realising that they did something wrong, maybe changed a configuration on Xcode or something else?
Replies
3
Boosts
0
Views
707
Activity
Sep ’24
is my KEXT-enabled Developer ID request will be processed ?
Hi,I have been requesting since several weeks and I still have not got an answer.I received the acknowledgment of my request, and since nothing more....Can someone from the staff help me please ?--- 03 06 2017 : Acknowledgement of your Kext signing request - Follow-up: 660705317 ---Thanks a lot
Replies
1
Boosts
0
Views
4.9k
Activity
Apr ’17
Ratings and Reviews in AppStore Connect - We can't process your request.
For two days in a row I can't access Ratings and Reviews section for my apps in the AppStore Connect. It only shows: We can't process your request. Go back to where you were and try again. If the problem continues, contact us. Is it only me?
Replies
1
Boosts
0
Views
908
Activity
Jul ’21
Not allowing open application request from unallowed client process.
We launched an application we created with Assistive Access enabled on iOS17, We tried to provide standard services such as Mail and Messages to users with UIActivityViewController, When selecting the Mail or Messages icon, the following error occurred Not allowing open application request from unallowed client process. Is there anything I can do to allow the request from our process?
Replies
1
Boosts
0
Views
552
Activity
Oct ’23