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Unable to submit app – Part XX ITA compliance still required even after completing tax info
Hey everyone, I’m trying to submit an app for review in App Store Connect, but I keep getting blocked with this message: “To submit new apps or avoid potential payment blocks, add compliance information for Part XX of the Income Tax Act (ITA).” The issue is, I’ve already completed all the required agreements and tax info. Here’s my current setup: Paid Apps Agreement: Active Banking & Tax: Completed Apple Small Business Program: Approved This is not my first app (I’ve submitted apps before with no issue) But I’m still unable to proceed with submission because of this ITA requirement. I’ve checked everywhere in App Store Connect and I’m not seeing anything else to fill out. Has anyone else run into this recently? Is there a specific section I might be missing, or is this likely a bug? Appreciate any help 🙏 Same issue here: case ID is 102880951820 case ID is 102858275538. I have sent out 2 complaints, no changes yet
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MEMessageActionHandler — Mail shows "Uninstall only", no enable toggle, consent dialog never fires
I'm implementing a MEMessageActionHandler Mail extension on macOS 26.4.1 (Xcode 26.4). The extension is discovered by Mail and appears in Mail > Settings > Extensions, but Mail shows only an Uninstall button — no enable toggle. The MailKit consent dialog asking permission to process messages in the background has never appeared. Console logs show optedIn: NO / userEnabled: Not Enabled. Extension Info.plist (key parts): NSExtensionPointIdentifier com.apple.email.extension NSExtensionPrincipalClass CheckThisMailExtension.MailExtension MEExtensionCapabilities MEMessageActionHandler Principal class: class MailExtension: NSObject, MEExtension { func handlerForMessageActions() -> any MEMessageActionHandler { return MessageActionHandler() } } Entitlements: app-sandbox: true, application-groups: [group.com.xxx]. App is Developer ID signed and notarized. Has anyone successfully gotten the consent dialog to appear for MEMessageActionHandler on macOS 15/26? Is there something beyond the standa
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"Could not install [App Name]. The requested app is not available or doesn't exist." when installing app from TestFlight
Hello Apple Developer Support, We are experiencing an issue with TestFlight Internal Testing. Our internal testers can see the app and the assigned build in the TestFlight app, but when they try to install it, the installation fails with the following error: Could not install [App Name]. The requested app is not available or doesn't exist. This issue happens with Internal Testing, so Beta App Review should not be involved. We have already checked the following: The build was uploaded successfully through Xcode using App Store Connect distribution. The build processing is completed. The build is assigned to the correct Internal Testing group. The testers are added as App Store Connect users and have access to the app. The app appears in TestFlight for the testers. Agreements, Tax, and Banking do not show any pending actions. Export Compliance / Missing Compliance does not show any pending actions. The issue happens on multiple devices. We have tried removing and reinstalling TestFlight, and u
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sysextd silently fails to realize a signed DriverKit extension after "attempting to realize" — which log surfaces the rejection reason?
A signed DriverKit extension fails OSSystemExtensionRequest activation on macOS 26.4.1. The user-facing error is OSSystemExtensionErrorDomain code 4 (Extension not found in App bundle) — but the dext is in the bundle, the identifier matches, and sysextd confirms it received the request: sysextd: [com.apple.sx:XPC] client activation request for com.arqitekta.bluefield.rshim.driver sysextd: attempting to realize extension with identifier com.arqitekta.bluefield.rshim.driver …and then nothing further. systemextensionsctl list reports 0 extensions. Question: Which log subsystem/category surfaces the kernel-side reason that sysextd aborts after attempting to realize? com.apple.sx only shows the request was accepted; whatever vetoes the realize step isn't in that subsystem (or isn't at info/debug level). Is there a separate predicate for the kernelmanagerd / dext-loading path I should be capturing? Environment: macOS 26.4.1 (25E253), Apple Silicon Mac Studio Xcode 26.2 (17C52), DriverKit SDK 25.2 SIP disab
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Reply to How do we get more information about the delivery status of the AirPods Max and certificate?
I asked about this internally and the answers were pretty much along the lines explained by mlgiPhone7plus: We plan to get the awards to folks before WWDC26. The situation with tracking depends on your region. So, it’s possible that some winners will receive a FedEx tracking link but others might get notified in some other way. Bah!, running a worldwide company is hard |-: Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = eskimo + 1 + @ + apple.com
23h
Mac App Store search doesn't return my app when searching for its exact name
Hi, I have an app on the Mac App Store called Tunebar. It's a simple app that plays local music. I've noticed that searching directly for Tunebar never returns my app in the results. I understand it's not a popular app, but other apps that appear to be even less popular do show up for this search query. At first, I thought it simply hadn't been indexed yet because it was a new app. However, it's now been many weeks, and I don't recall ever having this issue with my other apps, searching for their exact name has always returned them in the results. I'm not even expecting it to appear as the first result, just somewhere in the list. A user recently emailed me saying they searched for it and couldn't find the app either. Is there a chance the indexer somehow skipped this app? https://apps.apple.com/us/app/tunebar/id6759842578?mt=12 Thank you.
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Custom NCM device being disabled by macOS
I have a custom-developed USB NCM device for a networking use case. My device is successfully enumerated by macOS at the USB layer, and it issues a USB SET_INTERFACE(altsetting = 1) to enable the NCM layer, but sometimes (about 50% of the time), the Mac then issues a USB SET_INTERFACE(altsetting = 0), which disables the interface. It never issues a SET_INTERFACE(altsetting = 1) command to re-enable it. In Network settings, the device just stays in the Disconnected state forever. For context, the NCM specification says that all NCM devices must have two alternate settings at the USB interface level. Altsetting 0 is the default disabled startup state where no data endpoints are enabled, and altsetting 1 is the enabled state where data IN/OUT endpoints are enabled and packets can be transferred. The NCM spec also says that SET_INTERFACE(altsetting=0) can be used by the host to 'reset' the NCM layer of the device back to known settings. I suspect this is what the Mac is trying to do, though it only does it 50% of
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Reply to deduplicated_symbol error
Modern versions of Apple’s linker are able to merge identical functions. That’s pretty darned cool, but it presents a problem for symbolication. Which symbol should it show? By default it doesn’t show any of the symbols, but instead this placeholder, which is exactly what you’re seeing here. There are two ways around this: Disable the optimisation Manually symbolicate By default, Xcode enables this optimisation only for Release builds. You can change that policy by the -no_deduplicate linker setting. See the ld man page for more about that. IMPORTANT Put this linker flag in the Other Linker Flags build setting. Make sure to escape the value with -Xlinker. The downside to this approach is that you miss out on a useful optimisation. To quantify that, pass the -verbose_deduplicate option to the linker and it’ll output a report of what it did. An alternative is to manually symbolicate the frame’s address and then pass the -dedup option to atos. See the atos man page for more about that. For mor
23h
Recommended Architecture for Near-Real-Time Local Device Monitoring in Background
Hello, We are designing an iOS application for a vehicle safety use case. The app connects to a local network device (a DVR installed in the vehicle) and processes image frames to detect passenger-left-behind items, then alerts the driver if needed. We would like to better understand the recommended and App Store-compliant architecture for handling this scenario, especially when the app is not in the foreground. Current Requirements The app communicates with a local network device over Wi-Fi The device can provide image data The app performs or triggers AI inference based on the received data When a relevant event is detected, the app needs to notify the user (e.g., audio alert) Questions Background Execution Model For a near-real-time monitoring scenario, what architectural patterns are recommended on iOS when the app is running in the background? Background Modes Consideration In this type of use case, are any existing background modes (such as location or external accessory) considered appropriate
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Reply to Need info to bypass system.preferences VPN consent prompt on MDM device for standard user
Thanks for the guidance on the logging commands. A couple of quick questions before I share the logs: 1. Log collection approach — did I do this correctly? Since the device is user-enrolled (Intune) and the standard user is not in the sudoers file, here is the exact sequence I followed: Logged in as admin, ran the two defaults write commands to enable NE debug logging Switched to the standard user login and reproduced the VPN consent prompt Switched back to the admin account to collect the NE log — the standard user does not have permission to read the NE log file either Is this the correct approach for collecting NE debug logs for a standard user repro? Or does the debug log need to be collected from within the same user session where the issue occurs? 2. Clarification on our app's launch and tunnel behaviour: Our container app is a background menu bar app — it launches automatically at login as a Login Item and runs silently. The user never explicitly opens it. startVPNTunnel() is called programmat
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SwiftUI TextField.accessibilityIdentifier is not propagated to the underlying UITextField instance.
When applying the .accessibilityIdentifier(_:) modifier to a SwiftUI TextField, the identifier is correctly added to the SwiftUI Accessibility Tree (visible in Accessibility Inspector), but it is not assigned to the accessibilityIdentifier property of the underlying UITextField instance. This causes issues for developers who monitor global notifications, such as UITextField.textDidChangeNotification. When a notification is received, the object (the UITextField) has a nil identifier, making it impossible to programmatically determine which specific text field triggered the event. Steps to Reproduce: Create a SwiftUI view containing a TextField. Apply .accessibilityIdentifier(TargetTextField) to that TextField. Set up an observer (via NotificationCenter or onReceive) for UITextField.textDidChangeNotification. Run the app and type into the text field. Inspect the accessibilityIdentifier property of the UITextField object provided by the notification. Expected Result: The UITextField.accessibilityIdentif
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Live Activity / Dynamic Island countdown responds to manual device clock changes, while app timer and shielding remain correct
Our app runs offline-first focus sessions using FamilyControls / ManagedSettings shielding and DeviceActivity monitoring. The in-app session timer is protected against wall-clock manipulation by using monotonic elapsed time, and the shield remains active correctly when the user manually changes the iPhone clock. However, the Live Activity and Dynamic Island countdown appear to use the device's wall clock for their timer rendering. If the user changes the device time from Settings during an active session, the Live Activity / Dynamic Island countdown immediately jumps forward or backwards, even though the underlying session has not changed. Is there a recommended ActivityKit approach for rendering a Live Activity / Dynamic Island countdown that is resistant to manual device clock changes? If not, is this an expected limitation of Live Activity timer rendering? And is there any supported way for the host app or widget extension to detect wall-clock manipulation so the Live Activity can be corrected, di
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NSTextAttachment view flicker while typing in same paragraph
I using SwiftUI to wrap a NSTextView to support rich text editing. I created a subclass ImageAttachment and provided my own viewProvider and attachmentView. The insertion of the image works fine, but when I typing in the same paragraph of the image, the image will flicker during typing and pause. after typing it sometimes just display nothing, but after refresh or click other places, the image shows. The interesting part is if I typing in other paragraph, the image attachment displays well. I don't think the flicker should happen while typing in the same paragraph of the attachment, but not sure if there is a way to enforce the layout stable for the paragraph?
Topic: UI Frameworks SubTopic: AppKit
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Unable to submit app – Part XX ITA compliance still required even after completing tax info
Hey everyone, I’m trying to submit an app for review in App Store Connect, but I keep getting blocked with this message: “To submit new apps or avoid potential payment blocks, add compliance information for Part XX of the Income Tax Act (ITA).” The issue is, I’ve already completed all the required agreements and tax info. Here’s my current setup: Paid Apps Agreement: Active Banking & Tax: Completed Apple Small Business Program: Approved This is not my first app (I’ve submitted apps before with no issue) But I’m still unable to proceed with submission because of this ITA requirement. I’ve checked everywhere in App Store Connect and I’m not seeing anything else to fill out. Has anyone else run into this recently? Is there a specific section I might be missing, or is this likely a bug? Appreciate any help 🙏 Same issue here: case ID is 102880951820 case ID is 102858275538. I have sent out 2 complaints, no changes yet
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Activity
18h
MEMessageActionHandler — Mail shows "Uninstall only", no enable toggle, consent dialog never fires
I'm implementing a MEMessageActionHandler Mail extension on macOS 26.4.1 (Xcode 26.4). The extension is discovered by Mail and appears in Mail > Settings > Extensions, but Mail shows only an Uninstall button — no enable toggle. The MailKit consent dialog asking permission to process messages in the background has never appeared. Console logs show optedIn: NO / userEnabled: Not Enabled. Extension Info.plist (key parts): NSExtensionPointIdentifier com.apple.email.extension NSExtensionPrincipalClass CheckThisMailExtension.MailExtension MEExtensionCapabilities MEMessageActionHandler Principal class: class MailExtension: NSObject, MEExtension { func handlerForMessageActions() -> any MEMessageActionHandler { return MessageActionHandler() } } Entitlements: app-sandbox: true, application-groups: [group.com.xxx]. App is Developer ID signed and notarized. Has anyone successfully gotten the consent dialog to appear for MEMessageActionHandler on macOS 15/26? Is there something beyond the standa
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42
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18h
"Could not install [App Name]. The requested app is not available or doesn't exist." when installing app from TestFlight
Hello Apple Developer Support, We are experiencing an issue with TestFlight Internal Testing. Our internal testers can see the app and the assigned build in the TestFlight app, but when they try to install it, the installation fails with the following error: Could not install [App Name]. The requested app is not available or doesn't exist. This issue happens with Internal Testing, so Beta App Review should not be involved. We have already checked the following: The build was uploaded successfully through Xcode using App Store Connect distribution. The build processing is completed. The build is assigned to the correct Internal Testing group. The testers are added as App Store Connect users and have access to the app. The app appears in TestFlight for the testers. Agreements, Tax, and Banking do not show any pending actions. Export Compliance / Missing Compliance does not show any pending actions. The issue happens on multiple devices. We have tried removing and reinstalling TestFlight, and u
Replies
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0
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30
Activity
18h
sysextd silently fails to realize a signed DriverKit extension after "attempting to realize" — which log surfaces the rejection reason?
A signed DriverKit extension fails OSSystemExtensionRequest activation on macOS 26.4.1. The user-facing error is OSSystemExtensionErrorDomain code 4 (Extension not found in App bundle) — but the dext is in the bundle, the identifier matches, and sysextd confirms it received the request: sysextd: [com.apple.sx:XPC] client activation request for com.arqitekta.bluefield.rshim.driver sysextd: attempting to realize extension with identifier com.arqitekta.bluefield.rshim.driver …and then nothing further. systemextensionsctl list reports 0 extensions. Question: Which log subsystem/category surfaces the kernel-side reason that sysextd aborts after attempting to realize? com.apple.sx only shows the request was accepted; whatever vetoes the realize step isn't in that subsystem (or isn't at info/debug level). Is there a separate predicate for the kernelmanagerd / dext-loading path I should be capturing? Environment: macOS 26.4.1 (25E253), Apple Silicon Mac Studio Xcode 26.2 (17C52), DriverKit SDK 25.2 SIP disab
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161
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19h
Reply to How do we get more information about the delivery status of the AirPods Max and certificate?
I asked about this internally and the answers were pretty much along the lines explained by mlgiPhone7plus: We plan to get the awards to folks before WWDC26. The situation with tracking depends on your region. So, it’s possible that some winners will receive a FedEx tracking link but others might get notified in some other way. Bah!, running a worldwide company is hard |-: Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = eskimo + 1 + @ + apple.com
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23h
Mac App Store search doesn't return my app when searching for its exact name
Hi, I have an app on the Mac App Store called Tunebar. It's a simple app that plays local music. I've noticed that searching directly for Tunebar never returns my app in the results. I understand it's not a popular app, but other apps that appear to be even less popular do show up for this search query. At first, I thought it simply hadn't been indexed yet because it was a new app. However, it's now been many weeks, and I don't recall ever having this issue with my other apps, searching for their exact name has always returned them in the results. I'm not even expecting it to appear as the first result, just somewhere in the list. A user recently emailed me saying they searched for it and couldn't find the app either. Is there a chance the indexer somehow skipped this app? https://apps.apple.com/us/app/tunebar/id6759842578?mt=12 Thank you.
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16
Activity
23h
Custom NCM device being disabled by macOS
I have a custom-developed USB NCM device for a networking use case. My device is successfully enumerated by macOS at the USB layer, and it issues a USB SET_INTERFACE(altsetting = 1) to enable the NCM layer, but sometimes (about 50% of the time), the Mac then issues a USB SET_INTERFACE(altsetting = 0), which disables the interface. It never issues a SET_INTERFACE(altsetting = 1) command to re-enable it. In Network settings, the device just stays in the Disconnected state forever. For context, the NCM specification says that all NCM devices must have two alternate settings at the USB interface level. Altsetting 0 is the default disabled startup state where no data endpoints are enabled, and altsetting 1 is the enabled state where data IN/OUT endpoints are enabled and packets can be transferred. The NCM spec also says that SET_INTERFACE(altsetting=0) can be used by the host to 'reset' the NCM layer of the device back to known settings. I suspect this is what the Mac is trying to do, though it only does it 50% of
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50
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23h
Reply to deduplicated_symbol error
Modern versions of Apple’s linker are able to merge identical functions. That’s pretty darned cool, but it presents a problem for symbolication. Which symbol should it show? By default it doesn’t show any of the symbols, but instead this placeholder, which is exactly what you’re seeing here. There are two ways around this: Disable the optimisation Manually symbolicate By default, Xcode enables this optimisation only for Release builds. You can change that policy by the -no_deduplicate linker setting. See the ld man page for more about that. IMPORTANT Put this linker flag in the Other Linker Flags build setting. Make sure to escape the value with -Xlinker. The downside to this approach is that you miss out on a useful optimisation. To quantify that, pass the -verbose_deduplicate option to the linker and it’ll output a report of what it did. An alternative is to manually symbolicate the frame’s address and then pass the -dedup option to atos. See the atos man page for more about that. For mor
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23h
Recommended Architecture for Near-Real-Time Local Device Monitoring in Background
Hello, We are designing an iOS application for a vehicle safety use case. The app connects to a local network device (a DVR installed in the vehicle) and processes image frames to detect passenger-left-behind items, then alerts the driver if needed. We would like to better understand the recommended and App Store-compliant architecture for handling this scenario, especially when the app is not in the foreground. Current Requirements The app communicates with a local network device over Wi-Fi The device can provide image data The app performs or triggers AI inference based on the received data When a relevant event is detected, the app needs to notify the user (e.g., audio alert) Questions Background Execution Model For a near-real-time monitoring scenario, what architectural patterns are recommended on iOS when the app is running in the background? Background Modes Consideration In this type of use case, are any existing background modes (such as location or external accessory) considered appropriate
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Reply to My devloper account pending
Same problem with me. Its been more than 3 weeks and still my account shows pending.
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1d
Reply to NSFileSandboxingRequestRelatedItemExtension: Failed to issue extension
Just in case my comment from February slipped: Reported as FB21867214 I am still struggling and currently it is a show stopper since I have to ask the user to give full disk access to make related files load. I am using Swifts FileDocument, which also has no built in solution for related files :( THX!
Topic: App & System Services SubTopic: Core OS Tags:
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1d
Reply to Need info to bypass system.preferences VPN consent prompt on MDM device for standard user
Thanks for the guidance on the logging commands. A couple of quick questions before I share the logs: 1. Log collection approach — did I do this correctly? Since the device is user-enrolled (Intune) and the standard user is not in the sudoers file, here is the exact sequence I followed: Logged in as admin, ran the two defaults write commands to enable NE debug logging Switched to the standard user login and reproduced the VPN consent prompt Switched back to the admin account to collect the NE log — the standard user does not have permission to read the NE log file either Is this the correct approach for collecting NE debug logs for a standard user repro? Or does the debug log need to be collected from within the same user session where the issue occurs? 2. Clarification on our app's launch and tunnel behaviour: Our container app is a background menu bar app — it launches automatically at login as a Login Item and runs silently. The user never explicitly opens it. startVPNTunnel() is called programmat
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1d
SwiftUI TextField.accessibilityIdentifier is not propagated to the underlying UITextField instance.
When applying the .accessibilityIdentifier(_:) modifier to a SwiftUI TextField, the identifier is correctly added to the SwiftUI Accessibility Tree (visible in Accessibility Inspector), but it is not assigned to the accessibilityIdentifier property of the underlying UITextField instance. This causes issues for developers who monitor global notifications, such as UITextField.textDidChangeNotification. When a notification is received, the object (the UITextField) has a nil identifier, making it impossible to programmatically determine which specific text field triggered the event. Steps to Reproduce: Create a SwiftUI view containing a TextField. Apply .accessibilityIdentifier(TargetTextField) to that TextField. Set up an observer (via NotificationCenter or onReceive) for UITextField.textDidChangeNotification. Run the app and type into the text field. Inspect the accessibilityIdentifier property of the UITextField object provided by the notification. Expected Result: The UITextField.accessibilityIdentif
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109
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Live Activity / Dynamic Island countdown responds to manual device clock changes, while app timer and shielding remain correct
Our app runs offline-first focus sessions using FamilyControls / ManagedSettings shielding and DeviceActivity monitoring. The in-app session timer is protected against wall-clock manipulation by using monotonic elapsed time, and the shield remains active correctly when the user manually changes the iPhone clock. However, the Live Activity and Dynamic Island countdown appear to use the device's wall clock for their timer rendering. If the user changes the device time from Settings during an active session, the Live Activity / Dynamic Island countdown immediately jumps forward or backwards, even though the underlying session has not changed. Is there a recommended ActivityKit approach for rendering a Live Activity / Dynamic Island countdown that is resistant to manual device clock changes? If not, is this an expected limitation of Live Activity timer rendering? And is there any supported way for the host app or widget extension to detect wall-clock manipulation so the Live Activity can be corrected, di
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65
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1d
NSTextAttachment view flicker while typing in same paragraph
I using SwiftUI to wrap a NSTextView to support rich text editing. I created a subclass ImageAttachment and provided my own viewProvider and attachmentView. The insertion of the image works fine, but when I typing in the same paragraph of the image, the image will flicker during typing and pause. after typing it sometimes just display nothing, but after refresh or click other places, the image shows. The interesting part is if I typing in other paragraph, the image attachment displays well. I don't think the flicker should happen while typing in the same paragraph of the attachment, but not sure if there is a way to enforce the layout stable for the paragraph?
Topic: UI Frameworks SubTopic: AppKit
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131
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