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“Account Locked”

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iOS 26 devices in Single App Mode stuck on lock screen
On iOS 26, if in Single App Mode, the device gets stuck on the lock screen. Devices are configured in SAM (kiosk mode), without a PIN requirement. Since updating to iPadOS 26, every single device that locks (goes to sleep) becomes completely unresponsive at the lock screen. Touch input does not work. The only way to regain access is to reboot the device, which will boot to the SAM app, but then lock again if it goes to sleep. Related discussion in the public forums.
1
0
1.5k
Oct ’25
Airplay lock screen closed captions button
I have Airplay implemented in an app and the streams I'm airplaying have closed captions embedded in them. The captions show when airplaying and in the app normally so I know there aren't any issues there. During Airplay when the device is on the lock screen there's a closed captions button on the right side but it's always disabled. Has anyone been able to figure out how to add functionality for that button?Under the MPRemoteCommandCenter the only relevant options seem to be enableLanguageOptionCommand and disableLanguageOptionCommand but neither of those seem to do anything.
0
0
553
May ’20
Help with reducing File Lock (0xdead10cc) terminations
My app has a meaningful number of 0xdead10cc terminations because it deals with sqlite files in a shared app container. Are there any tips to diagnose them or track down which files are most often held open? Are they delivered to MetricKit as crash diagnostics? They're hard to identify in the Xcode organizer - I have to right-click on a suspect, Show in Finder, Show Package Contents, navigate into the proper sub-folder for my filter, then into the Logs subfolder, and look through the raw crash reports. And these crash reports don't identify the file that the lock is held open to, and they don't identify the correct culprit thread. Not all of them even show any of my code doing file IO. FB12292887
1
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242
Jun ’26
determine if an account is a mobile account or Active directory account or local user account (non-mobile)
Is there a way to figure out from code if a user account is actually a mobile account or active directory account or local user account (non-mobile) on Mojave?Through following code i can distinguish between local user and AD user via attribute // 'dsAttrTypeStandard:AppleMetaNodeLocation': '/Local/Default' for Local user // 'dsAttrTypeStandard:AppleMetaNodeLocation': '/Active Directory/ABCD/abcd.in' for Domain userfunc checkForLocalUser(name: String) -> Bool { var records = [ODRecord]() let odsession = ODSession.default() do { let node = try ODNode.init(session: odsession, type: ODNodeType(kODNodeTypeAuthentication)) let query = try ODQuery.init(node: node, forRecordTypes: kODRecordTypeUsers, attribute: kODAttributeTypeRecordName, matchType: ODMatchType(kODMatchEqualTo), queryValues: name, returnAttributes: kODAttributeTypeAllAttributes, maximumResults: 0) records = try query.resultsAllowingPartial(false) as! [ODRecord] } catch { let errorText = error.localizedDescripti
2
0
1.6k
Nov ’19
Account
Hello, I have a ready-made developer account, there are published applications, now I go in to publish a new application and it says that I need to accept the agreementI click on this and go to the developro account and there it says Sorry, you are already a member of the development team, what should I do?
0
0
423
Apr ’24
Reply to How to get Enterprise Features without an Enterprise account
Those companies should purchase their own Enterprise Program accounts and hire your company as internal consultant to configure, deploy etc. Put an appropriate MDM solution in place that will lock them down as needed, while allowing you to perform remote updates, etc.If that doesn't work for you, be aware there is no solution outside Apple's sphere you can seek help for here in the forums, etc. Good luck,
Feb ’18
Account deletion requirements for non-personal accounts
The new account deletion requirements stated in the app review guidelines (5.1.1(v)) state that: If your app supports account creation, you must also offer account deletion within the app. But what about if the account is owned by a different entity than the user itself, such as for someone using a work account that is owned by their employer? Are we still obligated to offer the employee a way to delete their account within the app?
1
0
901
Dec ’21
CallKit: No recording when locked when microphone permission not determined
If I receive a call with CallKit when the phone is locked, and the user has never been asked for microphone permission for my app before, after swiping to answer, I record no audio, and the user is not asked for microphone permission even though my app asks for it. The user will just think the recording is broken. When you unlock, you will see the microphone permission alert, but that is too late.Is there a way to ask for microphone permission when answering a call on the lock screen?
0
0
1.2k
Sep ’16
Appintent: openAppWhenRun breaks shortcut when phone is locked
I have an app intent like the one below. If the intent is run via siri when the phone is locked then the user is asked to unlock their phone but the shortcut is interrupted. Is it possible to delay opening the app until the result dialog is returned? import AppIntents struct MyIntent: AppIntent { static var title: LocalizedStringResource = MyApp static var description = IntentDescription(Captures data) static var openAppWhenRun: Bool = true @Parameter(title: The Data) var theData: String @MainActor func perform() async throws -> some IntentResult { _ = try await RESTClient.postData(theData: theData) return .result(dialog:Thank you!) //TODO: Now try to open app } }
0
0
962
Jun ’23
Locking thread with DispatchGroup
In my AppDelegate I'm setting a custom NSObject subclass as my UNUserNotificationCenterDelegate. When the notification comes in, depending on type, I need to make a web call, which is of course asynchronous. However, I can't exit the delegate method until that web call returns, since I have to call the completionHandler passed into userNotificationCenter(_:willPresent:withCompletionHandler).I was thinking I could just do the below, but the wait blocks the main thread, and the web call is never actually kicked off. How do I work around this?func userNotificationCenter(_ center: UNUserNotificationCenter, willPresent notification: UNNotification, withCompletionHandler completionHandler: @escaping (UNNotificationPresentationOptions) -> Void) { // Stuff let group = DispatchGroup() group.enter() AlamofireAsyncWebCall.onComplete { [unowned self] response in defer { group.leave() } // stuff here } group.wait() completionHandler([]) }I'm thinking unowned is safe there since this delegate is strongly held by the App
0
0
532
Jan ’17
Lock Screen Orientation
Looking for code to prevent a user from going landscape on a particular view controller only for an iPhone. The user should be able to rotate the view to landscape on an iPad only on the view controller.
Topic: Design SubTopic: General
1
0
526
Jul ’24
Rotation problem after pressing Lock Button
I am working on my first ios app, which is a game running full screen in landscape right orientation only.The problem is if I am running the game and press the Lock button, then unlock the device, the game appears correctly in landscape mode but then switches for a short time to portrait before returning to landscape. Everythis works ok, it just looks a little messy.I think I have all of the settings correct. On the General screen I have only Landscape right, hide status bar and requires full screen ticked. In my Info.plist, this is the only supported orientation shown for both iPhone and iPad. In my GameViewController.m I have shouldAutorotate set to NO, and supportedInterfaceOrientations set to UIInterfaceOrientationMaskLandscapeRight.I would greatly appreciate any help to resolve this. Thanks.
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312
Jun ’17
Mac Purchase-In App give the tips of "AppleID is Locked"?
I developed on Mac. Testing Puchrase-in App by sandbox,then it give me the tips AppleID is Locked.Your appleid is locked for security reasons. To unlock, you must verify your identity.of course,the first step is that it showing an alert for sanbox.The second step is above phenomenon;I want to know the reason and how to solve it?
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0
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0
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329
Activity
Apr ’20
iOS 26 devices in Single App Mode stuck on lock screen
On iOS 26, if in Single App Mode, the device gets stuck on the lock screen. Devices are configured in SAM (kiosk mode), without a PIN requirement. Since updating to iPadOS 26, every single device that locks (goes to sleep) becomes completely unresponsive at the lock screen. Touch input does not work. The only way to regain access is to reboot the device, which will boot to the SAM app, but then lock again if it goes to sleep. Related discussion in the public forums.
Replies
1
Boosts
0
Views
1.5k
Activity
Oct ’25
Airplay lock screen closed captions button
I have Airplay implemented in an app and the streams I'm airplaying have closed captions embedded in them. The captions show when airplaying and in the app normally so I know there aren't any issues there. During Airplay when the device is on the lock screen there's a closed captions button on the right side but it's always disabled. Has anyone been able to figure out how to add functionality for that button?Under the MPRemoteCommandCenter the only relevant options seem to be enableLanguageOptionCommand and disableLanguageOptionCommand but neither of those seem to do anything.
Replies
0
Boosts
0
Views
553
Activity
May ’20
Beta 3 - auto lock display not working?
Wondering if anyone else has seen this issue. My phone just keeps the display on forever no matter what I select for Auto Lock time-out. iOS 11 beta 3
Replies
1
Boosts
0
Views
367
Activity
Jul ’17
Help with reducing File Lock (0xdead10cc) terminations
My app has a meaningful number of 0xdead10cc terminations because it deals with sqlite files in a shared app container. Are there any tips to diagnose them or track down which files are most often held open? Are they delivered to MetricKit as crash diagnostics? They're hard to identify in the Xcode organizer - I have to right-click on a suspect, Show in Finder, Show Package Contents, navigate into the proper sub-folder for my filter, then into the Logs subfolder, and look through the raw crash reports. And these crash reports don't identify the file that the lock is held open to, and they don't identify the correct culprit thread. Not all of them even show any of my code doing file IO. FB12292887
Replies
1
Boosts
0
Views
242
Activity
Jun ’26
determine if an account is a mobile account or Active directory account or local user account (non-mobile)
Is there a way to figure out from code if a user account is actually a mobile account or active directory account or local user account (non-mobile) on Mojave?Through following code i can distinguish between local user and AD user via attribute // 'dsAttrTypeStandard:AppleMetaNodeLocation': '/Local/Default' for Local user // 'dsAttrTypeStandard:AppleMetaNodeLocation': '/Active Directory/ABCD/abcd.in' for Domain userfunc checkForLocalUser(name: String) -> Bool { var records = [ODRecord]() let odsession = ODSession.default() do { let node = try ODNode.init(session: odsession, type: ODNodeType(kODNodeTypeAuthentication)) let query = try ODQuery.init(node: node, forRecordTypes: kODRecordTypeUsers, attribute: kODAttributeTypeRecordName, matchType: ODMatchType(kODMatchEqualTo), queryValues: name, returnAttributes: kODAttributeTypeAllAttributes, maximumResults: 0) records = try query.resultsAllowingPartial(false) as! [ODRecord] } catch { let errorText = error.localizedDescripti
Replies
2
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0
Views
1.6k
Activity
Nov ’19
Account
Hello, I have a ready-made developer account, there are published applications, now I go in to publish a new application and it says that I need to accept the agreementI click on this and go to the developro account and there it says Sorry, you are already a member of the development team, what should I do?
Replies
0
Boosts
0
Views
423
Activity
Apr ’24
Reply to How to get Enterprise Features without an Enterprise account
Those companies should purchase their own Enterprise Program accounts and hire your company as internal consultant to configure, deploy etc. Put an appropriate MDM solution in place that will lock them down as needed, while allowing you to perform remote updates, etc.If that doesn't work for you, be aware there is no solution outside Apple's sphere you can seek help for here in the forums, etc. Good luck,
Replies
Boosts
Views
Activity
Feb ’18
Account deletion requirements for non-personal accounts
The new account deletion requirements stated in the app review guidelines (5.1.1(v)) state that: If your app supports account creation, you must also offer account deletion within the app. But what about if the account is owned by a different entity than the user itself, such as for someone using a work account that is owned by their employer? Are we still obligated to offer the employee a way to delete their account within the app?
Replies
1
Boosts
0
Views
901
Activity
Dec ’21
CallKit: No recording when locked when microphone permission not determined
If I receive a call with CallKit when the phone is locked, and the user has never been asked for microphone permission for my app before, after swiping to answer, I record no audio, and the user is not asked for microphone permission even though my app asks for it. The user will just think the recording is broken. When you unlock, you will see the microphone permission alert, but that is too late.Is there a way to ask for microphone permission when answering a call on the lock screen?
Replies
0
Boosts
0
Views
1.2k
Activity
Sep ’16
Appintent: openAppWhenRun breaks shortcut when phone is locked
I have an app intent like the one below. If the intent is run via siri when the phone is locked then the user is asked to unlock their phone but the shortcut is interrupted. Is it possible to delay opening the app until the result dialog is returned? import AppIntents struct MyIntent: AppIntent { static var title: LocalizedStringResource = MyApp static var description = IntentDescription(Captures data) static var openAppWhenRun: Bool = true @Parameter(title: The Data) var theData: String @MainActor func perform() async throws -> some IntentResult { _ = try await RESTClient.postData(theData: theData) return .result(dialog:Thank you!) //TODO: Now try to open app } }
Replies
0
Boosts
0
Views
962
Activity
Jun ’23
Locking thread with DispatchGroup
In my AppDelegate I'm setting a custom NSObject subclass as my UNUserNotificationCenterDelegate. When the notification comes in, depending on type, I need to make a web call, which is of course asynchronous. However, I can't exit the delegate method until that web call returns, since I have to call the completionHandler passed into userNotificationCenter(_:willPresent:withCompletionHandler).I was thinking I could just do the below, but the wait blocks the main thread, and the web call is never actually kicked off. How do I work around this?func userNotificationCenter(_ center: UNUserNotificationCenter, willPresent notification: UNNotification, withCompletionHandler completionHandler: @escaping (UNNotificationPresentationOptions) -> Void) { // Stuff let group = DispatchGroup() group.enter() AlamofireAsyncWebCall.onComplete { [unowned self] response in defer { group.leave() } // stuff here } group.wait() completionHandler([]) }I'm thinking unowned is safe there since this delegate is strongly held by the App
Replies
0
Boosts
0
Views
532
Activity
Jan ’17
Lock Screen Orientation
Looking for code to prevent a user from going landscape on a particular view controller only for an iPhone. The user should be able to rotate the view to landscape on an iPad only on the view controller.
Topic: Design SubTopic: General
Replies
1
Boosts
0
Views
526
Activity
Jul ’24
Rotation problem after pressing Lock Button
I am working on my first ios app, which is a game running full screen in landscape right orientation only.The problem is if I am running the game and press the Lock button, then unlock the device, the game appears correctly in landscape mode but then switches for a short time to portrait before returning to landscape. Everythis works ok, it just looks a little messy.I think I have all of the settings correct. On the General screen I have only Landscape right, hide status bar and requires full screen ticked. In my Info.plist, this is the only supported orientation shown for both iPhone and iPad. In my GameViewController.m I have shouldAutorotate set to NO, and supportedInterfaceOrientations set to UIInterfaceOrientationMaskLandscapeRight.I would greatly appreciate any help to resolve this. Thanks.
Replies
0
Boosts
0
Views
312
Activity
Jun ’17