Search results for

“We are unable to process your request”

73,275 results found

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Misdirected Request
Hi, I have been facing the following error for a while now.To give some background information - everything works fine on other browsers such as Google Chrome, Firefox and Internet Explorer however I want to make my site available to iOS/MAC OS users as well.When submitting an HTTP Request to my backend API, I get the following error from Safari:Misdirected RequestThe client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection.Sometimes it changes to a CORS Allow-Origin Error, however the origin is defined and allowed in my backend, resulting in no issues in other browsers. What can I do please?
0
0
875
Sep ’19
Unable to install updates
I have a problem with installing new updates on my iPhone XS... i'm unable to accept update terms and conditions... After pressing on accept, nothing happens and the screen keeps showing terms and conditions I both tried with iOS 14 standard and iOS 14.2 developer beta How do i solve this problem?
0
0
266
Sep ’20
Reply to Hardware videotoolbox encoding does not work in some Mac
Thanks for your reply. Yes. But it has a pre-condition, the first request is still in progress, which means there is the first process is continually encoding H265 frames using hardware encoder. Let me illustrate it more clearly with two cases. Case A: Launch a process A do H265 hardware encoding. (encoding failure) process A still do encoding, Launch another process B to do the same thing, process B works as expected. Exit process A, Process B still can work as expected. Case B: Launch a process A do H265 hardware encoding. (encoding failure) process A exited, Launch another process B to do the same thing, process B also encoding failure.
Topic: Media Technologies SubTopic: Video Tags:
Apr ’23
Default browser request
Hi! Our app (blink.sh) has a browser integration focused on developers, and since latest changes now requires this entitlement to work properly. I have been trying to reach out over email (default-browser-requests at apple.com) more than five times since before Christmas with no response - not even a case received or confirmation from Apple which is very strange. I also reached out to normal developer relations through email and phone, and they took a deeper look at it. They told me that from information they got in this forum, the request may just take an undetermined amount of time, and that they could confirm we are using the right email. Unfortunately we have had to launch the new version of our application and limit some of the functionality, which is causing a stir of support issues from our side. Can anyone share what the process has been for them, and if they have received any confirmations along the way? Is there anyone here who could help us get in touch with the right per
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0
2.7k
Feb ’22
Latest release is 'unable to download'
We just released an update to our app, a hotfix with a single line change, and now users are unable to download the update. They are getting an 'unable to download' error when everyone tries. I was able to successfully install the TestFlight build onto my device, but the update from the Apple Store fails with the Unable to Download error message. Is there any solution for why this would occur universally and not specific to anyones device.
2
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937
Aug ’16
Unable to notarize app
Unable to notarize app due to Please use diagnostic mode to check connectivity. You need to have outbound access to TCP port 443 & An exception has occurred: Remote host terminated the handshake & Could not connect to Apple's web service
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602
Jul ’21
Auto fill request in Safari on macOS ignores UV required request
When the passkey is generated with user verification required options with macOS (w/ device password and w/o/ touchId), the operation requires user prompt to perform UV with device password. This is an expected behavior. But, after successful registration, when trying to signin with auto-fill feature (conditional mediation), the signin process is failed on the RP side. RP sets UV as required (since the generated credential is protected by UV and RP would like perform MFA with UV) Safari shows the user account (which is registered before) Select the registered user account No UV is performed and Safari returns the assertion response RP rejects the assertion response since the requested options are not respected (expected UV flag is true, but currently UF flag is set as false with no UV performed). When authentication is requested with Modal UI, then the authentication performs the UV and the returned UV flag is set as true. (correct and expected behavior) Expected behavior Safari sho
1
0
878
Nov ’22
Unable to play you tube videos
Hi, we have unable to play you tube videos by using of safari browser.Regards
Replies
1
Boosts
0
Views
329
Activity
Feb ’18
Misdirected Request
Hi, I have been facing the following error for a while now.To give some background information - everything works fine on other browsers such as Google Chrome, Firefox and Internet Explorer however I want to make my site available to iOS/MAC OS users as well.When submitting an HTTP Request to my backend API, I get the following error from Safari:Misdirected RequestThe client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection.Sometimes it changes to a CORS Allow-Origin Error, however the origin is defined and allowed in my backend, resulting in no issues in other browsers. What can I do please?
Replies
0
Boosts
0
Views
875
Activity
Sep ’19
Unable to install updates
I have a problem with installing new updates on my iPhone XS... i'm unable to accept update terms and conditions... After pressing on accept, nothing happens and the screen keeps showing terms and conditions I both tried with iOS 14 standard and iOS 14.2 developer beta How do i solve this problem?
Replies
0
Boosts
0
Views
266
Activity
Sep ’20
Reply to Do settings apply to WKWebView as well?
WKWebView networking occurs in a separate process, so that does not fall into the settings for your app. However, please file a request for this functionality with your use case!
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Activity
Jun ’20
Unable to create IAP
Perhaps related to https://developer.apple.com/forums/thread/759230 I am currently unable to create new IAP, getting the error An error has occurred. Try again later. I'd like to confirm the issue is with Apple, and not with us.
Replies
2
Boosts
0
Views
476
Activity
Jul ’24
Reply to Hardware videotoolbox encoding does not work in some Mac
Thanks for your reply. Yes. But it has a pre-condition, the first request is still in progress, which means there is the first process is continually encoding H265 frames using hardware encoder. Let me illustrate it more clearly with two cases. Case A: Launch a process A do H265 hardware encoding. (encoding failure) process A still do encoding, Launch another process B to do the same thing, process B works as expected. Exit process A, Process B still can work as expected. Case B: Launch a process A do H265 hardware encoding. (encoding failure) process A exited, Launch another process B to do the same thing, process B also encoding failure.
Topic: Media Technologies SubTopic: Video Tags:
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Views
Activity
Apr ’23
Reply to Mac app(ProcessMonitor) crashing with EXC_CRASH (Code Signature Invalid)
Should I apply again? No. Creating more requests generally makes things worse. At this point you just have to wait for the ES folks to process your request. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = eskimo + 1 + @apple.com
Topic: App & System Services SubTopic: Core OS Tags:
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Activity
Jul ’20
Default mail app request
Hi all, I've been trying for over a year to get a review for our app to become a default mail app request. I've sent emails to our devrel contact, the app review contact, and tried to find other places to look. How can we get this processed?
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0
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0
Views
603
Activity
May ’23
Request full screen issues on ios 15
In safari request full screen or webkit request full screen method not there in window or document element or div element, so we are unable to show apps in screen in safari added meta tag apple-web-app- capable , content yes
Replies
0
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0
Views
1.1k
Activity
Oct ’22
Default browser request
Hi! Our app (blink.sh) has a browser integration focused on developers, and since latest changes now requires this entitlement to work properly. I have been trying to reach out over email (default-browser-requests at apple.com) more than five times since before Christmas with no response - not even a case received or confirmation from Apple which is very strange. I also reached out to normal developer relations through email and phone, and they took a deeper look at it. They told me that from information they got in this forum, the request may just take an undetermined amount of time, and that they could confirm we are using the right email. Unfortunately we have had to launch the new version of our application and limit some of the functionality, which is causing a stir of support issues from our side. Can anyone share what the process has been for them, and if they have received any confirmations along the way? Is there anyone here who could help us get in touch with the right per
Replies
8
Boosts
0
Views
2.7k
Activity
Feb ’22
iOS Build Processing
New version iOS build has been in Processing status for few days. Any advice or workaround ?
Replies
3
Boosts
0
Views
983
Activity
Jan ’21
Latest release is 'unable to download'
We just released an update to our app, a hotfix with a single line change, and now users are unable to download the update. They are getting an 'unable to download' error when everyone tries. I was able to successfully install the TestFlight build onto my device, but the update from the Apple Store fails with the Unable to Download error message. Is there any solution for why this would occur universally and not specific to anyones device.
Replies
2
Boosts
0
Views
937
Activity
Aug ’16
Unable to notarize app
Unable to notarize app due to Please use diagnostic mode to check connectivity. You need to have outbound access to TCP port 443 & An exception has occurred: Remote host terminated the handshake & Could not connect to Apple's web service
Replies
1
Boosts
0
Views
602
Activity
Jul ’21
Auto fill request in Safari on macOS ignores UV required request
When the passkey is generated with user verification required options with macOS (w/ device password and w/o/ touchId), the operation requires user prompt to perform UV with device password. This is an expected behavior. But, after successful registration, when trying to signin with auto-fill feature (conditional mediation), the signin process is failed on the RP side. RP sets UV as required (since the generated credential is protected by UV and RP would like perform MFA with UV) Safari shows the user account (which is registered before) Select the registered user account No UV is performed and Safari returns the assertion response RP rejects the assertion response since the requested options are not respected (expected UV flag is true, but currently UF flag is set as false with no UV performed). When authentication is requested with Modal UI, then the authentication performs the UV and the returned UV flag is set as true. (correct and expected behavior) Expected behavior Safari sho
Replies
1
Boosts
0
Views
878
Activity
Nov ’22
The mute process in the ESF framework
In the ESF framework, if I set up a process through audit token mute. Will the creation and corresponding child processes of this process also be mute mute. mute process A. process A creates a child process B. Whether the child process B is mute?
Replies
1
Boosts
0
Views
852
Activity
Dec ’23