I need to be direct: we are now moving into new territory. This has gone on for four months. Four months of open cases, broken contact forms, no resolution, and now an app that has vanished from App Store Connect entirely with zero explanation. The pace of this is completely unacceptable for a paid business account. The facts are not in dispute: Payment of £79 cleared my bank on 12 March 2026. I have the bank statement. The account was renewed and active. Team ID: AW699Z7G8H, Bundle ID: com.sofiqe.app, Case: 102841743378. Despite this, Apple's systems are showing my membership as expired and prompting me to pay again. This means Apple cannot keep track of what has been paid. That is not a developer error. That is an Apple billing failure. I am now being asked to pay twice for a membership I already hold, while my app has been pulled from the store, TestFlight distribution is blocked, and my business is actively losing time and revenue. I have two demands: An account-level specialist