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External Purchase Link Entitlement RU - 500 Internal Server Error
Hello, We are a Russian developer attempting to enable the StoreKit External Purchase Link Entitlement for our app. According to Apple’s documentation, this entitlement is required to provide external purchase links in Russia. However, the official request page consistently returns a 500 Internal Server Error: https://developer.apple.com/contact/request/storekit-external-entitlement-ru Steps we tried: Different browsers (Safari, Chrome, Edge) Different networks and VPNs Multiple developer accounts The error persists in all cases. We have already opened a support case (Case #102864703080), but Developer Support advised us to post here for technical guidance. Questions: Is there an alternative way to submit the entitlement request while the page is unavailable? Can Apple confirm whether this is a known issue and if a fix is in progress? Are manual submissions via the general Contact Us form accepted for this entitlement? Screenshots of the error are attached. Thank you in advance for any guida
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App stuck "In Review" for 7 days after being approved
Hello, Our app has been stuck in In Review for 7 days, after being approved. The iOS version was approved on April 9th and the macOS version was approved on April 12th. Since then, both versions show In Review and there has been no status changes or messages in App Store Connect. • April 8 ---> Waiting for Review • April 9 ---> In Review (Approved) • ... • April 16 ---> In Review We contacted Apple a week ago (case ids 102865508515 and 102865870578) but there was no response. We also talked to Apple Support, they told us the issue has been escalated to the technical team. There are also leaderboards that were archived before these last versions and they are still showing in the Games App and Game Center. Possibly because of this same issue, we suspect. At this point we don't know what the issue is, how long until these very important updates will go live, or when we can push other updates. App ID: 1611398578 Thanks.
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In-App Purchase works in Sandbox & TestFlight, but App Review reports “No action on Subscribe button”
Hello everyone, I’m facing a persistent App Store rejection under Guideline 2.1(b) – App Completeness, related to In-App Purchases, and I’m unable to reproduce the issue on my end. Issue reported by Apple Review Apple Review team reports: “No action occurred when we attempted to buy the subscription.” Device: iPad Air 11-inch (M3) OS: iPadOS 26.4.1 What I have verified from my side I have thoroughly tested the subscription flow under multiple scenarios: Sandbox Testing Using sandbox test accounts Product loads correctly Purchase flow completes successfully Apple payment sheet appears properly TestFlight Testing Installed app via TestFlight Logged in with real Apple ID (Beta tester) Successfully completed subscription purchase Device Testing Tested on multiple iPhones Tested on iPad as well Purchase flow works correctly on all devices App Store Connect Configuration Paid Apps Agreement → Active Banking & Tax → Completed (no pending warnings) In-App Purchase status → “In
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Technical risks of swapping between UITableViewDiffableDataSource and UITableViewDataSource on UITableView
I am currently migrating an app from the classic UITableViewDataSource to UITableViewDiffableDataSource. In certain complex cases, I find myself needing to toggle between the UITableViewDataSource and UITableViewDiffableDataSource on a single UITableView instance. Apple's official documentation for UITableViewDiffableDataSource contains a strict warning: Do not change the dataSource on the table view after you configure it with a diffable data source. If the table view needs a new data source after you configure it initially, create and configure a new table view and diffable data source. I’m seeking clarification on: Internal State: What specific UIKit caching or internal state is corrupted if we nil out the diffable source and re-assign a classic one? Background Processes: Does the background diffing engine pose a risk (race conditions/crashes) if the source is swapped while a diff is calculating? The Safe Reset: If swapping is truly necessary, is there a verified cleanup sequence (e.g., clearing s
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Communication Message[5.0.0 Legal: Preamble]
Dear Developer, We are writing to notify you that the Ministry of Industry and Information Technology (MIIT) has identified your app as in violation of the Regulation on Personal Information in Mobile Apps. If your app is not compliant by April 20, 2026, MIIT will find your app to be illegal in China, and demand that Apple remove it from the China App Store. The App Review Guidelines require apps to comply with all legal requirements in any location where they are offered. Legal Apps must comply with all legal requirements in any location where you make them available (if you’re not sure, check with a lawyer). We know this stuff is complicated, but it is your responsibility to understand and make sure your app conforms with all local laws, not just the guidelines below. And of course, apps that solicit, promote, or encourage criminal or clearly reckless behavior will be rejected. We ask that you refer to the directions included in the document attached to this message. If you have any questions, we a
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Distribution Methods - Ad-Hoc vs Debugging Validity
We’re planning to distribute our app outside of TestFlight because our testing period is expected to exceed the 90-day limit. Since we have an Apple Developer account, we’re considering using either Ad Hoc distribution or direct installation (debug/development builds) for longer-term testing. I have a few questions regarding this approach: Ad Hoc Distribution Validity What is the effective validity period of an Ad Hoc build? We’re aiming for long-term testing (4-5 months) and would like to avoid unexpected expiration—are there any constraints we should be aware of? Development/Debug Build Expiry & Limitations If we distribute the app using a development (debug) build via provisioning profiles, what is the expiration timeline? Are there practical limitations (e.g., device limits, performance differences, or provisioning renewal requirements) that could impact extended testing? Potential Complications & Best Practices Are there any issues we should anticipate when using these distribution metho
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Charged $99 for Developer Program, but Membership is Still Inactive (Invoice Received)
Hi everyone, I'm hoping to get some advice or visibility from Apple staff here, as my team is currently completely stuck. On April 10th, we enrolled in the Apple Developer Program. Our credit card was successfully charged $99, and we received the official Apple invoice receipt (Invoice #MC64187422). However, almost a week later, the membership status has not updated to active. The developer portal still prompts us to Complete your purchase, and if we click it, it gives a warning about withdrawing the enrollment. We are on a very tight schedule to release a gamification app for our corporate clients by late April, and this enrollment delay is severely impacting our deployment timeline. I've already emailed Developer Support but haven't received a response in days. I also tried using the Request a call feature. However, because I am the technical lead handling the setup for the team and my name doesn't exactly match the account owner's name, the phone support agent was unable to assis
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Apple Developer Account Still Pending After Payment (Invoice Received)
Hi, I enrolled in the Apple Developer Program a few days ago and completed the payment successfully. I have also received the invoice confirming the $99 charge. However, my account is still showing as “Pending” and has not been activated yet. Here are my details: Enrollment ID: J3Y5R3YB88 Order Number: D004756535 Case ID: 102869013588 It has been several days and I have not received any response from support yet. This delay is blocking my work as I need to proceed with app deployment. Has anyone faced a similar issue? Any help or escalation from Apple would be greatly appreciated. Thank you.
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NEURLFilter Not Blocking urls
Hi I tried to follow this guide https://developer.apple.com/documentation/networkextension/filtering-traffic-by-url I downloaded the sample app and put our pir service server address in the app. The service is already running and the app is connected to the pir service but the url is still not blocked. We tried to block example.com. Is there anything that we need to do in iOS code? This is the sample when there's dataset This is the sample when there's no dataset
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MapKit SwiftUI Map with .standard(elevation: .realistic) falls back to 2D in globe mode, while .hybrid(elevation: .realistic) remains 3D
Overview When using SwiftUI Map with .standard(elevation: .realistic) and a globe-style presentation, the map unexpectedly renders as a flat 2D map instead of a 3D globe / realistic terrain view. In the same view, switching to .hybrid(elevation: .realistic) preserves the expected 3D globe behavior. This appears to be a rendering bug or regression specific to the .standard style under globe mode, not an app-level issue. The issue is reproducible in my app’s competition map screen and has also been reported by other developers online. Steps to Reproduce Create a SwiftUI Map. Bind it to a MapCameraPosition. Apply a standard map style with realistic elevation: .mapStyle(.standard(elevation: .realistic)) Configure the UI so the user can switch between: standard + globe hybrid + globe Zoom out / interact with the map in globe mode. Expected Results Map with .standard(elevation: .realistic) should continue to render with globe / 3D realistic ter
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External Purchase Link Entitlement RU - 500 Internal Server Error
Hello, We are a Russian developer attempting to enable the StoreKit External Purchase Link Entitlement for our app. According to Apple’s documentation, this entitlement is required to provide external purchase links in Russia. However, the official request page consistently returns a 500 Internal Server Error: https://developer.apple.com/contact/request/storekit-external-entitlement-ru Steps we tried: Different browsers (Safari, Chrome, Edge) Different networks and VPNs Multiple developer accounts The error persists in all cases. We have already opened a support case (Case #102864703080), but Developer Support advised us to post here for technical guidance. Questions: Is there an alternative way to submit the entitlement request while the page is unavailable? Can Apple confirm whether this is a known issue and if a fix is in progress? Are manual submissions via the general Contact Us form accepted for this entitlement? Screenshots of the error are attached. Thank you in advance for any guida
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11
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1d
App stuck "In Review" for 7 days after being approved
Hello, Our app has been stuck in In Review for 7 days, after being approved. The iOS version was approved on April 9th and the macOS version was approved on April 12th. Since then, both versions show In Review and there has been no status changes or messages in App Store Connect. • April 8 ---> Waiting for Review • April 9 ---> In Review (Approved) • ... • April 16 ---> In Review We contacted Apple a week ago (case ids 102865508515 and 102865870578) but there was no response. We also talked to Apple Support, they told us the issue has been escalated to the technical team. There are also leaderboards that were archived before these last versions and they are still showing in the Games App and Game Center. Possibly because of this same issue, we suspect. At this point we don't know what the issue is, how long until these very important updates will go live, or when we can push other updates. App ID: 1611398578 Thanks.
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2
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114
Activity
1d
In-App Purchase works in Sandbox & TestFlight, but App Review reports “No action on Subscribe button”
Hello everyone, I’m facing a persistent App Store rejection under Guideline 2.1(b) – App Completeness, related to In-App Purchases, and I’m unable to reproduce the issue on my end. Issue reported by Apple Review Apple Review team reports: “No action occurred when we attempted to buy the subscription.” Device: iPad Air 11-inch (M3) OS: iPadOS 26.4.1 What I have verified from my side I have thoroughly tested the subscription flow under multiple scenarios: Sandbox Testing Using sandbox test accounts Product loads correctly Purchase flow completes successfully Apple payment sheet appears properly TestFlight Testing Installed app via TestFlight Logged in with real Apple ID (Beta tester) Successfully completed subscription purchase Device Testing Tested on multiple iPhones Tested on iPad as well Purchase flow works correctly on all devices App Store Connect Configuration Paid Apps Agreement → Active Banking & Tax → Completed (no pending warnings) In-App Purchase status → “In
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26
Activity
1d
Technical risks of swapping between UITableViewDiffableDataSource and UITableViewDataSource on UITableView
I am currently migrating an app from the classic UITableViewDataSource to UITableViewDiffableDataSource. In certain complex cases, I find myself needing to toggle between the UITableViewDataSource and UITableViewDiffableDataSource on a single UITableView instance. Apple's official documentation for UITableViewDiffableDataSource contains a strict warning: Do not change the dataSource on the table view after you configure it with a diffable data source. If the table view needs a new data source after you configure it initially, create and configure a new table view and diffable data source. I’m seeking clarification on: Internal State: What specific UIKit caching or internal state is corrupted if we nil out the diffable source and re-assign a classic one? Background Processes: Does the background diffing engine pose a risk (race conditions/crashes) if the source is swapped while a diff is calculating? The Safe Reset: If swapping is truly necessary, is there a verified cleanup sequence (e.g., clearing s
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23
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Urgent: Apple Developer Account Approval Delay
Dear Apple Support Team, I purchased an Apple Developer account, but it has still not been approved even after 8 days. I have sent more than 10 emails regarding this issue, but I have not received any response so far. I kindly request you to look into this matter and resolve it on priority.
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0
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20
Activity
1d
Communication Message[5.0.0 Legal: Preamble]
Dear Developer, We are writing to notify you that the Ministry of Industry and Information Technology (MIIT) has identified your app as in violation of the Regulation on Personal Information in Mobile Apps. If your app is not compliant by April 20, 2026, MIIT will find your app to be illegal in China, and demand that Apple remove it from the China App Store. The App Review Guidelines require apps to comply with all legal requirements in any location where they are offered. Legal Apps must comply with all legal requirements in any location where you make them available (if you’re not sure, check with a lawyer). We know this stuff is complicated, but it is your responsibility to understand and make sure your app conforms with all local laws, not just the guidelines below. And of course, apps that solicit, promote, or encourage criminal or clearly reckless behavior will be rejected. We ask that you refer to the directions included in the document attached to this message. If you have any questions, we a
Replies
0
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0
Views
74
Activity
1d
Distribution Methods - Ad-Hoc vs Debugging Validity
We’re planning to distribute our app outside of TestFlight because our testing period is expected to exceed the 90-day limit. Since we have an Apple Developer account, we’re considering using either Ad Hoc distribution or direct installation (debug/development builds) for longer-term testing. I have a few questions regarding this approach: Ad Hoc Distribution Validity What is the effective validity period of an Ad Hoc build? We’re aiming for long-term testing (4-5 months) and would like to avoid unexpected expiration—are there any constraints we should be aware of? Development/Debug Build Expiry & Limitations If we distribute the app using a development (debug) build via provisioning profiles, what is the expiration timeline? Are there practical limitations (e.g., device limits, performance differences, or provisioning renewal requirements) that could impact extended testing? Potential Complications & Best Practices Are there any issues we should anticipate when using these distribution metho
Replies
1
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0
Views
53
Activity
1d
Charged $99 for Developer Program, but Membership is Still Inactive (Invoice Received)
Hi everyone, I'm hoping to get some advice or visibility from Apple staff here, as my team is currently completely stuck. On April 10th, we enrolled in the Apple Developer Program. Our credit card was successfully charged $99, and we received the official Apple invoice receipt (Invoice #MC64187422). However, almost a week later, the membership status has not updated to active. The developer portal still prompts us to Complete your purchase, and if we click it, it gives a warning about withdrawing the enrollment. We are on a very tight schedule to release a gamification app for our corporate clients by late April, and this enrollment delay is severely impacting our deployment timeline. I've already emailed Developer Support but haven't received a response in days. I also tried using the Request a call feature. However, because I am the technical lead handling the setup for the team and my name doesn't exactly match the account owner's name, the phone support agent was unable to assis
Replies
0
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0
Views
12
Activity
1d
Apple Developer Account Still Pending After Payment (Invoice Received)
Hi, I enrolled in the Apple Developer Program a few days ago and completed the payment successfully. I have also received the invoice confirming the $99 charge. However, my account is still showing as “Pending” and has not been activated yet. Here are my details: Enrollment ID: J3Y5R3YB88 Order Number: D004756535 Case ID: 102869013588 It has been several days and I have not received any response from support yet. This delay is blocking my work as I need to proceed with app deployment. Has anyone faced a similar issue? Any help or escalation from Apple would be greatly appreciated. Thank you.
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0
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0
Views
26
Activity
1d
Apple Watch companion app keeps uninstalling
Hello, I’m developing an Apple Watch companion app for my swimming application and the app keeps uninstalling/disappearing from Apple Watch. I have a specific Scheme to install it to my watches, it appears there, I can debug but after a while it disappears. It’s my first app for this device but it doesn’t seem normal to me. any idea?
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1
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0
Views
28
Activity
1d
NEURLFilter Not Blocking urls
Hi I tried to follow this guide https://developer.apple.com/documentation/networkextension/filtering-traffic-by-url I downloaded the sample app and put our pir service server address in the app. The service is already running and the app is connected to the pir service but the url is still not blocked. We tried to block example.com. Is there anything that we need to do in iOS code? This is the sample when there's dataset This is the sample when there's no dataset
Replies
1
Boosts
0
Views
34
Activity
1d
MapKit SwiftUI Map with .standard(elevation: .realistic) falls back to 2D in globe mode, while .hybrid(elevation: .realistic) remains 3D
Overview When using SwiftUI Map with .standard(elevation: .realistic) and a globe-style presentation, the map unexpectedly renders as a flat 2D map instead of a 3D globe / realistic terrain view. In the same view, switching to .hybrid(elevation: .realistic) preserves the expected 3D globe behavior. This appears to be a rendering bug or regression specific to the .standard style under globe mode, not an app-level issue. The issue is reproducible in my app’s competition map screen and has also been reported by other developers online. Steps to Reproduce Create a SwiftUI Map. Bind it to a MapCameraPosition. Apply a standard map style with realistic elevation: .mapStyle(.standard(elevation: .realistic)) Configure the UI so the user can switch between: standard + globe hybrid + globe Zoom out / interact with the map in globe mode. Expected Results Map with .standard(elevation: .realistic) should continue to render with globe / 3D realistic ter
Replies
1
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0
Views
57
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1d
Reply to Apple Developer Program – Account still Pending after 11 days (Order D009571392)
I also registered for a personal developer account for more than 5 days now, and I have a case opened with apple but account status still showing pending, and I see a place where its showing I need to complete purchase, as if to pay again! I heard nothing from Apple till now.
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1d
Reply to Developer program enrollement issue
I also registered for a personal developer account for more than 5 days now, and I have a case opened with apple but account status still showing pending, and I see a place where its showing I need to complete purchase, as if to pay again! I heard nothing from Apple till now.
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