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Reply to Urgent Assistance Required – Inaccessible Account Holder for Apple Developer Organization Account
We can sign in successfully to both the Apple account page and Apple Business Manager using the same Apple ID. However, when trying to access App Store Connect, the system displays this message: “To access App Store Connect, you must be part of the Apple Developer Program as an individual or team member, or be invited by someone who authorizes you to access their content.” Current situation and urgency: Because the membership has expired, our app has been temporarily removed from the App Store. At the same time, we’re unable to sign in to the Account Holder account, which is preventing us from resolving the issue.
Topic: Community SubTopic: Apple Developers Tags:
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App Review very slow, issues at Apple?
I keep submitting versions of my app, but days go by without review, and I am forced to resubmit (development does not stop obviously). It has now been 8 days since I have been trying to submit 1.1, with no success. Previously review happened within 12-24 hours. What happened? This is a key time in my development, as the first update has many improvements, and I have fresh installs that I don't want to disappoint. Please help me out. App ID: 6758430790
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Individual to Organization Membership 17 days, not completed
I want to know about the time it takes to transition from an individual to an organization with Apple's Developer Program. I received an email notifying me that the transition process would begin on February 2nd, 2026, and today, February 19th, 2026, everything still shows as being in progress without any changes. So I want to know the maximum timeframe or how to know if they are actually completing this process. I have sent two support emails, but received no response.
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Reply to Apple Pay In-App Provisioning – Apple server failure when adding a card
Hi @Duynguyentan, You wrote: After configuring this key, the issue still persists with the same logs. PNO also reported that they still do not receive any calls from Apple services for the eligibility check step. Could you please help us check this? The response error associated with the logs provided in FB21945664 are different from the previous errors found in FB21352672. Since the PNO is not receive any Apple Pay requests, they should use the metadata provided to you within FB21945664 to investigate further. If needed, they can submit their own code-level support request so I can investigate. Thank you for your patience so far. Cheers, Paris X Pinkney |  WWDR | DTS Engineer
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App Review Taking unusually long
Hello, My app has been in Waiting for Review status for more than 48 hr. I have previously published 3 apps, and my last approval was in October. Normally, my apps move to “In Review” within 24–48 hours, so this delay is unusual. There are no messages in the Resolution Center and no visible issues in App Store Connect. Is this delay normal currently, or should I contact Apple Developer Support? Thank you.
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Reply to Zip standard in latest ios 26
The only thing better than multiple standards to choose from, is multiple questions on the same topic. Rather than ask what standard zip format (probably the only time those 3 words have ever been used in sequence) that iOS 26 is using, maybe explain why you're asking. Most likely, it's some custom version that suits Apple's needs. It can, and almost certainly will, change without notice, frustrating your efforts to support the One True Zip.
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Xcode Cloud: All export archive steps fail with exit code 70 (Remote Mac + managed signing)
I'm experiencing a persistent issue with Xcode Cloud where my iOS app (Spellboard) builds and archives successfully, but all three export steps fail with exit code 70: Export archive for ad-hoc distribution — exit code 70 Export archive for development distribution — exit code 70 Export archive for app-store distribution — exit code 70 Environment: Xcode Cloud Build 45, branch: main Project: Spellboard.xcodeproj Team: EinsteinAI Target: Any iOS Device (arm64) Automatic code signing (managed by Xcode Cloud) Building on a Remote Mac (additional code signing constraints) Error details from logs: The xcodebuild -exportArchive command fails during the signing phase. For example, the development distribution step shows: xcodebuild -exportArchive -archivePath /Volumes/workspace/tmp/ec4c2b30-ebd1-435f-8d8f-621326235df1.xcarchive -exportPath /Volumes/workspace/developmentexport -exportOptionsPlist /Volumes/workspace/ci/development-exportoptions.plist -DVTProvisioningIsManaged=YES -IDEDistributionLogDirectory=/Volumes/
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Apple Developer Program purchased but enrollment stuck — asked to pay again
Hello, I recently purchased the Apple Developer Program and the payment is visible in my Apple subscriptions as active. However, when I open the Apple Developer app, I see the message:“Enrollment through the Apple Developer app is not available for this Apple Account.” When I follow the link to enroll via the website, it asks me to pay again even though I have already been charged. I have contacted support twice but haven’t received a response yet. It seems like my enrollment is stuck or not finalized. Has anyone experienced this before? How did you resolve it? Thanks in advance.
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Reply to Guidance needed for Guideline 4.2 Rejection - Specialized Regional Car Marketplace App
The Issue: The App Review team has stated that the app's usefulness is limited by minimal functionality and lacks sufficient app-like features. However, the app is built strictly around the services provided by our company and the specific requirements of our local automotive industry. In Apple's mind, minimum functionality is more related to iOS functionalities: Your app should include features, content, and UI that elevate it beyond a repackaged website. If your app is not particularly useful, unique, or “app-like,” it doesn’t belong on the App Store. If your App doesn’t provide some sort of lasting entertainment value or adequate utility, it may not be accepted. So it is more a question of UI to enhance than users functionalities to extend. Hope that helps. If so, don't forget to close the thread by marking the answer as correct. Good luck.
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Urgent Assistance Required – Inaccessible Account Holder for Apple Developer Organization Account
Hello Apple Developer Community, I’m seeking guidance regarding a critical issue with our organization’s Apple Developer Program account. The Apple ID belonging to our Account Holder is currently inaccessible, which has effectively blocked us from managing the account. We urgently need either to restore access to that Apple ID or have the Account Holder role reassigned so we can continue maintaining and updating our apps. I’ve already contacted Apple Developer Support but have not yet received a actionable response, and the matter is time-sensitive because our clients depend on our ability to manage these applications. Relevant details: Our enrollment type supposed to be converted to Organization/Company. The Account Holder’s Apple ID is locked and cannot be used. I have Admin/Manager-level access via a separate Apple ID. Based on the official documentation, transferring the Account Holder role requires initiation by the current Account Holder, wh
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Enrollment stuck in "Pending" for 15 days after payment and ID upload
Hi everyone, I’m looking for some help or advice regarding my Apple Developer Program enrollment. I subscribed and paid on February 3rd, but my account is still in Pending status. It has been 15 days since my payment was processed. I uploaded my ID documents for verification 9 days ago and I haven't received any updates since then. Has anyone else experienced such a long wait recently? How much longer should I reasonably expect to wait for manual verification?
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