Analytics & Reporting

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Measure your App Store performance and get unique insights with data you won’t find anywhere else using App Analytics in App Store Connect.

Analytics & Reporting Documentation

Posts under Analytics & Reporting tag

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My Apple Analytics page has been empty for several hours today, 03/21/2024. Tested from different browsers/devices. Apps page is ok. Yesterday everything was ok. Who can check? Is it a global or just my issue? https://appstoreconnect.apple.com/analytics
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Hello Community! Has it ever happened to you that when launching an experiment with screenshots you have 0 impressions showed in the analytics, but on the other hand I am having visits to my official product page? For this last point I am checking the Metrics section.
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by Mikermn.
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I hope to send my income to my Apple Cash (Apple Cash can display the virtual card number in iOS 17.4 Beta). Is this okay? If you can, how to fill in questions such as ABA Routeing Number in Agreements, Tax, and Banking? And will Apple Cash give me interest (I only have Apple Cash)
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by lijiaxu.
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Users' Google Analytics ID changes when a link opens in new tab in Safari browser. The _ga ID changes. For exemple if on the initial page it is GA1.1.1893432208.1708957689 then when I open a product on new tab from there it becomes for ex. GA1.1.1893432208.175467443. User stay on the same site with the same domain. GA proprieties are the same on both pages. Because of this issue the number of users tracked by Google Analytics is artificially increased. Does anyone have an idea why it may happen and how to fix it?
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by Basil1408.
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I have an application that shows a spike of 8000 downloads on a certain day (normal number is 20-30). This is not accompanied with a spike on Installations(about 30-40), which is about average. What could have caused such excessive downloads without also having installations?
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For an app in a given timeframe, Appstore Connect reports 1.100 downloads on the first click on "Analytics". (and also after that, I just want to emphasise that this is the "main" number shown for downloads and re-downloads combined) Since our users have to register, we have a clear metric - we have 1.600 registrations for the same timeframe. The short question: Where are the other 500? To me the docs are not clear, from which point does a user have to have opted in to analytics data, can they also opt out of the main "download" metric? If yes, the answer is that, but it looks like the privacy only starts somewhere down the road, in usage statistics...
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by gaich.
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I have an app that is meant for the kids category. It has been rejected based on non-compliance with 1.3 Kids Category "Kids Category apps may not send personally identifiable information or device information to third parties. Apps in the Kids Category should not include third-party analytics or third-party advertising". We have implemented Firebase analytics in our application. Is there any solution that we can implement for Firebase analytics in iOS kids application?
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by Vansika.
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Hello I've used the AppStore Connect API to download a sales report because I wanted to do a more thorough analysis. But I've noticed that, for example, when downloading the month of March, when summing up the units sold, the number doesn't match at all with the result I can see on the AppStore Connect website. It's a very different result. Like 3x or even more. Does anyone know why?
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by omduhh.
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My app typically garners around 30 downloads per day as a paid application, predominantly on iPad and iPhone platforms. Desktop purchases are rare for my app, often limited to one or two a month, given its design is optimized for iPad rather than desktop use. However, in an unusual turn of events, I've observed a significant spike in activity over the past two days, with more than 20 paid downloads originating from the US—all from desktop users. This is particularly puzzling because not only does my app seldom attract desktop users, but the volume of downloads per hour has also surged beyond the usual rate, something I've never experienced before. Could there be any plausible explanations for this anomaly? We are talking about a paid app.
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by TuringX.
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We are working on a Vision Pro application and are having trouble finding an analytics tool that supports VisionOS. Has anyone found and analytics provider that works for VisionOS?
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by plaidmatt.
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I've been asked to replace Flurry Analytics with Apple's Analytics Framework. I'm referring to runtime reporting of activity within the app itself... ie log event when various views are loaded or when certain buttons are pressed etc. All these log events are then uploaded and available for viewing by the app developer. I've never used or even heard of such a framework from Apple. I see a lot about Apple Analytics as an Appstoreconnect api for gathering sales and marketing data but nothing about the type of analytics i'm looking for. Any information about what is (or is not) available from Apple would be greatly appreciated. Thanks
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by tpmeehan.
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On one hand: I download the following report from the Apple Store API: https://api.appstoreconnect.apple.com/v1/salesReports with the following filters: "filter[reportType]": "SUBSCRIPTION_EVENT", "filter[reportSubType]": "SUMMARY", "filter[frequency]": "DAILY", "filter[version]": "1_3" On the other hand: I download the report from the website, generated by: "sales and trends", "Event", and filtering by "event Type=Activations. If I sum the Quantity field of the events corresponding to activations (according to this other website), the daily activation counts differ between the API and the web report. The quantity is higher in the web report and lower in the API, averaging a difference of approximately 50%, if not more I confirmed that the events I should count in the API are: 'Start Introductory Offer,' 'Subscribe,' 'Opt-In,' 'Start Offer Code,' according to the website I copied above, but they do not add up to the total activations shown on the website. The same happens with "Reactivations." What could be happening? Thanks for everything
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by ileites.
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Dear Geeks, How could we track the download statistics of our app ?! Active unique app downloads of today. Active unique app downloads from the past (day, month level) Thanks all for your help. MightyC
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the first time downloads show count in dashboard is shown 809 while exporting the csv i got 808 so, what can we do about that
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I have a MacOS app that is distributed through the App Store. I've created a campaign in order to track where installs come from. The campaign has a generated campaign token and provider token which can be used for tracking. Is there any way to retrieve the campaign token and provider token (which was used to install the app) inside the app?
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by kkyr.
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