I'm building a movie app. For content service, im using cloudflare streaming service. So, I got rejected in my last review. So , how can i solve it ? and the reviewer said, provide en evidence that you have a rights of the content. What kind of permission do i need ?

I haven't gotten any response from the App Review Team for the appeal I submitted more than two weeks ago about a pending account termination notice. It doesn’t look like there’s a way to check the status or progress of the appeal, and the 30-day period before my account will be terminated is nearing. Is there any way someone could help me out with this matter?

If I want to edit image in preview app. But there is only option to rotate left and right 90degree rotations. No option to rorate in any prticular angle. So Please look into this and provide option in next update

2 of my apps keep getting rejected for this reason : "ads not loading on iPad Air 5th gen iOS 18.3.1" and I can't see where is the problem I am using admob

Hi recent app update review was rejected because we were informed we had to implement the App Transparency Tracking UI to let users choose. (we had just successfully published two days prior to this, and we need to get some bug fixes out with a new submission) Nothing about the app with respect to data collection had changed between the successful submission and the rejection and still wondering why we were rejected for that reason. We do not track data. We do collect user info and info about app usage for user account login and app performance analytics, and also for our development cycle. So I updated the app to present the Tracking Transparency UI at startup and that is all good. Now I add the app to the submission form, and I go update our privacy policy to define what data we collect and how we are using it. I publish the updated privacy information. but now I am stuck. The submission page returns a message that I have to set up the privacy data to be able to submit for review Your app contains NSUserTrackingUsageDescription, indicating that it may request permission to track users. To submit for review, update your App Privacy response to indicate that data collected from this app will be used for tracking purposes, or update your app binary and upload a new build. Learn More But I have already defined and published that privacy data. It seems it is not finding the Privacy data or what? What could be going wrong here? Thanks for any ideas!

Hello everyone, I’m having trouble with our app’s subscription setup during App Store review, and I’m hoping to get some guidance. Our app, offers an auto‑renewable subscription. In App Store Connect, we created the subscription as an “Auto‑Renewable Subscription” with a product identifier. We do not offer consumable or non‑consumable in‑app purchases—only this subscription. However, Apple recently rejected our submission with the following message: “We have started the review of your app, but we are not able to continue because we cannot locate the in‑app purchases within your app at this time. Next Steps To help us proceed with the review of your app, please reply to this message providing the steps for locating the in‑app purchases in your app. Note that in‑app purchases are reviewed in an Apple‑provided sandbox environment. Make sure they have been appropriately configured for review in the Apple‑provided sandbox environment. If you are restricting access to in‑app purchases based on factors such as storefront or device configurations, please include this information in your reply along with steps to enable the in‑app purchases for our review.” I’m confused for a couple of reasons: 1. We only offer subscriptions—there are no consumable or non‑consumable products. Yet, Apple’s message refers to “in‑app purchases.” 2. It seems our subscription product is not being found in the sandbox environment. Our subscription is currently in “Waiting for Review” status in App Store Connect, so when using StoreKit 2 (via Product.products([…])) the array returns empty. 3. I’m not sure if we need to enable something else in App Store Connect for subscriptions to be testable in the sandbox, or if our configuration is insufficient for review. Has anyone encountered a similar situation? What are the steps you took to ensure your auto‑renewable subscription were testable for App Store review? Any tips on dealing with this loop—where the subscription must be approved for reviewers to find it, yet Apple won’t approve the app until they can test it? Thanks in advance for any insights or suggestions!

Hello Apple Developer Community, We are experiencing a significant challenge during the App Store review process regarding the account requirement for our app's core chat functionality. Our app provides a personalized chat experience where users interact with out services. This interaction involves sending and receiving messages within a dedicated chat interface. The App Store Review team has cited "Guideline 5.1.1 Legal: Privacy - Data Collection and Storage," stating that "the app requires users to register before accessing the chat feature." We are struggling to understand how a chat feature, which inherently involves communication between distinct participants, can function without user accounts. By definition, chat is a dialogue between individuals. How can a system deliver personalized replies and maintain conversation history without identifying the user? We are unaware of any app on the App Store that offers a chat-like experience without requiring user login. To ensure user safety and provide a personalized experience, associating chat logs with individual accounts is fundamental. Is there a fundamental concept we are overlooking? Has anyone encountered similar, seemingly contradictory requirements from the App Store Review team? We would greatly appreciate any insights or guidance on how to address this issue. Thank you for your time and assistance.

Hey everyone, We’re running into a frustrating issue with Xcode Cloud builds submitted to App Store Review. After every build, we must manually delete all code signing certificates generated by Xcode Cloud; otherwise, the reviewers can’t open the exported App Store app. When they try to open it, they see the error: “Apple Information Security: A process was blocked from running and moved to Trash: [Our App Name]” Oddly enough, if we delete all Xcode Cloud-generated certificates and then trigger a new Xcode Cloud build, the problem temporarily disappears—until the next submission, where we have to repeat the process. Has anyone else encountered this issue? Any recommendations on how to prevent this from happening? We’d rather not keep trashing certificates after every build. Thanks!

App Reviews are not visible I want to know why my app on the App Store does not show the correct amount of reviews. I asked multiple customers to leave us a review and they did some time ago, but when I check to see the number of reviews, it does not represent the good number. What might be the problem here and what can I do to speed up the process of getting those reviews? Thank you.

My app has been rejected twice (on March 5 and March 11) . 1. Response to Initial Rejection (March 5) After the first rejection on March 5, I thoroughly reviewed the feedback and provided the following evidence to demonstrate the originality of my app: Design Documentation: I shared multiple iterations of the app’s design process, including early sketches and final mockups. Code Provenance: I provided Git version control logs to show the development history and prove that the code was written entirely by me. Explanation of Uniqueness: I explained how my app differs from existing productivity and wellness apps, particularly in its combination of focus and relaxation features. Despite this, my feedback was rejected. I took the feedback seriously and made significant improvements to the app before resubmitting. 2. Changes Made After First Rejection To address potential concerns and enhance the app’s value, I implemented the following changes: Added New Features: Introduced a breathing guide with visual animations and haptic feedback. Expanded the background music library with additional tracks and genres. Redesigned the User Interface: Simplified the layout to improve usability. Rebuilt the Project: Created a new Xcode project to ensure a clean and optimized codebase. Updated the app’s metadata and descriptions to better reflect its purpose and functionality. These changes were made to ensure that the app is not only original but also provides a high-quality user experience. 3. Response to Second Rejection (March 11) After the second rejection, I am concerned that there may be a misunderstanding regarding the app’s originality or purpose. To clarify: No Copying or Spam Behavior: My app is not a copy of any existing app, nor is it a “shell” or “template” app. It has been developed from scratch with a unique design and feature set. No Multiple Submissions: I have not submitted multiple versions of the same app under different Bundle IDs. This is the only version of the app I have submitted to the App Store. So, I appealed to the review team for a reasonable response.

Hello, I've submitted my game to app store review and got rejected, I sent an appeal on Mar 2, but I didn't receive any confirmation email that the appeal has been sent, which was weird thing since Apple always send confirmation emails! and I didn't receive any response yet! My game is still in rejected state I didn't upload any new version as I wait for the appeal response. M questions are, do Apple usually sends a confirmation emails after submitting an appeal? and should I wait more for the response? (it has been 10 days). Thanks in advance for anyone who could share any insights.

Hello everyone, I am developing an app that focuses on self-reflection, journaling, and personal insights. Users can write their thoughts, receive guided suggestions, and engage in meaningful interactions. Over time, I have refined the app to emphasize well-being and mindfulness. Initially, I categorized it under Lifestyle, then tried Entertainment, but I am unsure which category best fits its purpose. I would appreciate any insights on choosing the right category or refining the app’s positioning to better align with platform guidelines. Has anyone faced a similar challenge? Looking forward to your thoughts. Thank you!

We are a team of developers, and our company is involved in creating mobile applications. Recently, our developer account was terminated, and all active apps were removed from the App Store. The email mentioned that our app violates section 3.2(f) of the Apple Developer Program License Agreement. We've been trying to identify the issue since then, but we're not involved in any fraudulent activities. Our company is facing a critical situation as it is essential for us to have the apps back on the App Store as soon as possible. We are unsure of how to proceed and would greatly appreciate any assistance or guidance. Thanks. Our app ID com.seriktes.kz App name Seriktes

Received 10 rejections with the prompt 'domains listed on the app's Product Pages are still not clearly under your control or ownership', requiring me to 'update the Product Page metadata in App Store Connect to only include domains that are associated with Apple Accounts registered to your developer account' Who knows where the problem lies with this? My domain name is confirmed to have been purchased by my company and has a domain certificate. I have used the same domain name in the description, technical support website, and privacy agreement. I have also added instructions and introductions about the app on the official website, but the problem has not been solved. Is it because Apple cannot find the ownership of my domain name?

Hello Elf Team, I sent the game a day ago and reached out for a quick review to meet my company's event deadline, but I am still waiting for the review to begin. I contacted via the contact form but have not received any response. Is there anyone from the forum who can help expedite this or provide advice on how to proceed? Thank you!

Hello everyone, I’m implementing external purchases in my app and I’m using ExternalPurchase.linkToExternalPurchase() on iOS 17.4+ to display the Apple modal for external purchases. However, I need to handle purchases on iOS 15.4 - 17.3, where StoreKit’s external purchase APIs do not provide tokens and return false. Questions: What is the recommended fallback for iOS 15.4 - 17.3 since the Apple modal is not available? Should I display a custom modal or directly open a WebView with the purchase page? On iOS < 15.4, since external purchase APIs are unavailable, is it acceptable to open the external purchase page directly in Safari instead of within the app? Will Apple reject the app if I use a custom modal for purchases on iOS 15.4 - 17.3 instead of the Apple-provided one on iOS 17.4+? I want to make sure my implementation complies with Apple’s guidelines while providing the best experience for users on older iOS versions. Thanks in advance for your help!

My application has been stuck in the 'In Review' status for several weeks. After that, I removed it from verification and increased the build number, but still nothing has changed. Today marks 3 days without any response, even though initially I was receiving responses within 24 hours. Are there other people experiencing the same problems, or does anyone have solutions, please? Thank you.

as a forum of developers and apple engineers do you think an app like this could be published? Thanks

Our app encountered guideline 3.2.1(viii) issues during the review of the updated version. We have been receiving feedback on guideline 3.2.1(viii) since the previous version. After communicating with Apple over the phone and changing our account to use an enterprise email, we successfully passed the review. However, upon submitting this new version, we received the same 3.2.1(viii) guideline feedback again. We have made five subsequent modifications to this version, but Apple's reviewers continue to respond with the same feedback, which prevents us from identifying the root cause of the issue. If you have encountered a similar issue and successfully resolved it, please inform us. We would greatly appreciate any help! Currently, our application is repeatedly rejected due to guideline 3.2.1(viii). I quote as follows: Guideline 3.2.1(viii) - Business - Other Business Model Issues - Acceptable We still found the app provides loan services but the domains listed on the app's Product Pages are not clearly under your control or ownership. Since users may use these domains to contact you to request support, the domains used on the Product Page for loan apps must be under your control or ownership. Next Steps Update the Product Page metadata in App Store Connect to only include domains that are associated with Apple Accounts registered to your developer account. Please note that apps used for financial trading, investing, or money management should be submitted by the financial institution performing such services, as required by App Review Guideline 3.2.1(viii).

Hello fellow devs! My app only has "Sign-in with Apple" sign-in. Should I provide the demo account details for App Review in this case? If yes - how? I just realized that if I give them email & password - it still will not work, cause Apple requires SMS verification from my number linked to that test account. Or should Reviewers be able to test my app with their own test Apple accounts? P.S. I also have ApplePay in-app purchases in the app.