App Submission

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Submit your apps to the App Store using App Store Connect.

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iTMSTransporter errors with "Bad Status received from server: 400"
I could use an extra set of eyes on this - I'm totally stuck. Any ideas or thoughts on things to check would be much appreciated. This problem started on 2025-02-06. It's a Unity project under active development, but I don't see where that can create a problem when using Transporter. We have been uploading fine for months. Now we are seeing errors like this: <RLT-005> INFO: Upload Failed: (id: 650d9057-eb69-4d32-a765-e53894c332e3 file: myapp.ipa part: 24) ([1/3] will retry): org.apache.http.NoHttpResponseException: The target server failed to respond <RLT-005> INFO: Starting upload for reservation: (650d9057-eb69-4d32-a765-e53894c332e3) file: (myapp.ipa/24) attempt: 2 size: 5242880 <main> ERROR: myapp.ipa (8) - Bad Status received from server: 400 <main> ERROR: Could not upload 1 file(s): <main> ERROR: Could not upload file: myapp.ipa 28 parts failed: [10, 24, 5, 14, 7, 2, 16, 19, 25, 1, 21, 9, 3, 6, 8, 15, 12, 27, 18, 26, 11, 20, 17, 4, 23, 28, 13, 22] <main> ERROR: Please retry your upload later. That "400" server error has me thinking it could be something on Apple's side. But I've also seen this error: INFO: Verifying checksums against the previous upload attempt. <main> ERROR: A file(s) has been modified between the initial upload and restart of the upload. Please retry your upload. So I don't know what to make of it. Nothing had changed in how we use Transporter. Things I've tried: I have tried the Transporter command using all three "-t" options: Aspera, Signiant, HTTP. Same errors. I have tried using a new app password. I have tried upgrading the OS version to Sequoia 15.3. Xcode 16.0 with iOS 18 stuff I have tried upgrading Transporter to 3.4.1. I am running a Mac mini - M1, 2020. I am working on trying with a different host on a different internet connection. Maybe some network security device is interfering somehow. I am able to manually use Xcode to archive the project and upload it to TestFlight, so the problem appears to be isolated to Transporter or the servers it talks to. The only unexpected warning I see when manually archiving and uploading is something about a HelpShiftX.framework dSYM not being included. Could that be a cause of the Transporter issue?
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392
Feb ’25
metadata file in .itmsp file (Transporter)
I am attempting to upload an application to the app store. The selected method was using Transporter through terminal commands. In this sense, I keep receiving a metadata error which is as follows : Command (Assume values are filled in) /usr/local/itms/bin/iTMSTransporter -m upload \ -u "MY_EMAIL" \ -p "YOUR_APP_SPECIFIC_PASSWORD" \ -f "/Users/isseyyohannes/Desktop/ALGORA_Performance.itmsp" \ --asc-provider "GL5BCCW69X" -v detailed I receive the following error Package Summary: 1 package(s) were not uploaded because they had problems: /Users/isseyyohannes/Desktop/ALGORA_Performance.itmsp - Error Messages: ERROR ITMS-3000: "Line 9 column 25: element "data_file" incomplete; missing required elements "checksum" and "size" at XPath /package/software_assets/asset/data_file" ERROR ITMS-3000: "Line 12 column 24: element "software_metadata" not allowed here; expected the element end-tag or element "metadata_token" at XPath /package/software_metadata" ERROR ITMS-3000: "Line 13 column 19: element "software" not allowed here; expected the element end-tag or element "game_center", "in_app_purchases", "products", "read_only_info" or "versions" at XPath /package/software_metadata/software" ERROR ITMS-3000: "Line 16 column 28: element "bundle_id" not allowed anywhere; expected element "read_only_value" at XPath /package/software_metadata/software/read_only_info/bundle_id" ERROR ITMS-3000: "Line 17 column 30: element "app_version" not allowed anywhere; expected element "read_only_value" at XPath /package/software_metadata/software/read_only_info/app_version" ERROR ITMS-3000: "Line 18 column 33: element "product_family" not allowed anywhere; expected element "read_only_value" at XPath /package/software_metadata/software/read_only_info/product_family" ERROR ITMS-3000: "Line 19 column 30: element "read_only_info" incomplete; missing required element "read_only_value"" ERROR ITMS-3000: "Line 20 column 20: element "software" incomplete; expected element "software_assets" or "software_metadata"" ERROR ITMS-3000: "Package "null" failed schema validation." [2025-02-19 15:45:07 EST] <main> DBG-X: Returning 1 Essentially just a bunch of warnings about my metadata file which I edited manually to read the following <?xml version="1.0" encoding="UTF-8"?> <package version="software5.10" xmlns="http://apple.com/itunes/importer"> <provider>GL5BCCW69X</provider> <team_id>GL5BCCW69X</team_id> <software_assets> <asset type="bundle"> <data_file> <file_name>ALGORA_Performance.pkg</file_name> <checksum type="sha1">7acb9fcb19eb203bdc6038f88d06a67386900b28</checksum> <size>75619323</size> </data_file> </asset> <software_metadata> <software> <vendor_id>93274081</vendor_id> <read_only_info> <read_only_value key="bundle_id">com.algora.ALGORA-Performance</read_only_value> <read_only_value key="app_version">0.0.0</read_only_value> <read_only_value key="product_family">macOS</read_only_value> </read_only_info> </software> </software_metadata> </software_assets> </package> Last note is that I manually created the metadata.xml file and moved it via local terminal for fear of having to use XCode which I am not familiar with. ANY HELP IS APPRECIATED
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496
Feb ’25
Flutter macOS app getting warnings related to privacy manifest
We are developing a Flutter application targeted for MacOS and Windows . We are using the FlutterMacOS and connectivity_plus packages in our app But whenever we are releasing a version to App Store we are getting the privacy manifest file missing for above 2 packages We tried to add xcPrivacy file inside the Runner Xcode project. But that doesn't solve the issue Adding the relevant lines from the warning email getting from App Store below "ITMS-91061: Missing privacy manifest - Your app includes “Contents/Frameworks/FlutterMacOS.framework/Versions/A/FlutterMacOS”, which includes Flutter, an SDK that was identified in the documentation as a commonly used third-party SDK. Starting February 12, 2025, if a new app includes a commonly used third-party SDK, or an app update adds a new commonly used third-party SDK, the SDK must include a privacy manifest file or you won’t be able to submit the app for review in App Store Connect. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. ITMS-91061: Missing privacy manifest - Your app includes “Contents/Frameworks/connectivity_plus.framework/Versions/A/connectivity_plus”, which includes connectivity_plus, an SDK that was identified in the documentation as a commonly used third-party SDK. Starting February 12, 2025, if a new app includes a commonly used third-party SDK, or an app update adds a new commonly used third-party SDK, the SDK must include a privacy manifest file or you won’t be able to submit the app for review in App Store Connect. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements." Please suggest a solution to solve this issue as early as possible , because February 12th onwards we will get blocked to release new versions
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1.4k
Feb ’25
App Rejected After Fixes – No Response from App Review Team
Hi all, Our app was initially rejected for 5 minor issues, which we promptly fixed and resubmitted within 24 hours. However, it was rejected again for 4 of the same issues, even though we 100% know they've been addressed. We submitted two follow-up messages to the App Review team via App Store Connect over 5 days ago but haven't received any acknowledgment or response. Does anyone know if we need to resubmit a new build with notes, or how long it typically takes to get a reply from App Review through App Store Connect? Thanks in advance!
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329
Feb ’25
Japanese Katakana and Sign up With Apple
We have an app that has failed during the app review for the Japanese market but has been accepted in several other markets successfully. We need the user's name in native Katakana format as we need it to be displayed in our restaurant Point of Sale systems for workers to be able to read and understand. We use 'Sign up with Apple', but when doing so, if this returns an anglicised given and family name, we have to request the customer supply their Katakana format name so that our in-store systems and staff can process and fulfil their orders. When the App Review process automatically tests the app, it uses "Apple John" as a customer's name. Since this is not a Japanese name, we ask for it again in the correct format, or we cannot allow the user to register. This contravenes Apple's rules, and thus, our app is rejected. If the Apple identity used belonged to a user more typical of the target market, it would work as required. Does anyone else have this issue, and how did you work around it? Tim
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388
Feb ’25
Rejected by Apple Under Guideline 5.0 (Legal) – Need Urgent Assistance for Approval
Hello Developers & Apple Team, Our app was recently rejected by Apple under Guideline 5.0 (Legal) due to concerns that it "enables mass texting, calling, and other spamming activities." However, our app strictly follows Apple’s guidelines and does not support mass messaging in any form. Key Features Ensuring Compliance: ✅ No Mass Messaging: Users must manually select contacts, preventing bulk messaging. ✅ Explicit User Consent: A pop-up confirmation appears every time a message is sent, ensuring user awareness. ✅ Regulatory Compliance: We are a Meta Business Partner, RCS Messaging Partner, and a registered Telemarketer, operating within legal frameworks. ✅ No Promotional Content: The app is strictly for communication and informational messages only—never for spam. 📢 Apple Review Team, please review our case and assist us in resolving this misunderstanding so we can move forward with our app approval as soon as possible. Has anyone else faced a similar rejection? Any suggestions on how we can best clarify our compliance to Apple? We appreciate any guidance from the community and Apple. 🚀
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262
Feb ’25
Checking if iOS application is being debugged
While I found a solution to check if debugger is attached to a process following this Q&A. My query is mostly with regards to distribution aspect to it. My use-case is to have this check as an SDK that is shipped as XCFramework. I have verified no submission error being generated if app including this code is submitted to TestFlight. However, I am unsure what will happen if app having this check is submitted to appstore. Will this submission be rejected? Or having this check in an appstore submitted app doesn't impact anything?
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331
Feb ’25
Releasing iPhone only app.
Have a new app that we plan to release to the App Store and we want to support it only on iPhone for now. We have removed all the supported destinations in app's target -> general settings and it only has iPhone now. Please note that this app has never been released to app store before. We do plan to add iPad support in upcoming releases. For this first release of our app, will the end user be still able to download the app on iPad in compatibility mode? Or what would be the behavior when the user would search for my app on iPad?
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376
Jan ’25
App Review rejected due to Guideline 4.3(a) - Design - Spam
Hello, My app was recently rejected due to App Review Guideline 4.3(a), which states: "Don’t create multiple Bundle IDs of the same app. If your app has different versions for specific locations, sports teams, universities, etc., consider submitting a single app and provide the variations using in-app purchase." The feedback provided was: "We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences. Submitting similar or repackaged apps is a form of spam that creates clutter and makes it difficult for users to discover new apps." This has left me quite confused. I have only one app, "Fly2enjoy," which I originally uploaded on Android and am looking to upload it also to iOS. I don't have any other active apps on the Apple App Store. The app was developed with the intention of being unique, and I have not repackaged or copied another app. Additionally, I only have one Bundle ID associated with my app. On Android, the only app similar to mine is "Fly2enjoy," which is my own. Based on my understanding, my app’s concept is relatively distinct. I am struggling to understand why my app was rejected. I acknowledge that the uploaded screenshots might not be polished or final, but they can certainly be improved in the next updates. If the issue is related to "similar binaries or metadata," I am not sure how to address or resolve this. Any assistance or guidance on this matter would be greatly appreciated. Thank you, Mohammad.
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449
Jan ’25
Guideline 3.2 - Business
Hello, Thank you for your message. Regarding 3.2, we still find that your app is intended to be used by a specific business or organization, including partners, clients, or employees, but you've selected public distribution on the App Store in App Store Connect. To resolve this issue, it would be appropriate to review the other distribution options available for apps designed for specific businesses or organizations and choose a distribution option that works for your app and users. You can review these app distribution options on Apple Developer. I appreciate the help to get out of this inconvenience. Thank you.
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761
Jan ’25
Unable to Upload App: Privacy Policy URL Processing Error
I am currently trying to upload my app to my Apple Developer account, but I keep encountering an issue. The submission process prompts me to provide a Privacy Policy URL. However, when I attempt to enter the URL, I receive an error message stating, "We can't process your request." Contacted support multiple times but they do not have any solution yet it's been more than a week now
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303
Jan ’25
Stuck in Review Limbo: Struggling to Showcase Siri Integration Without Lock Screen
Hi all, I have an app that is already released in the App Store, and I recently submitted a new version for bug fixes only. Normally, updates are accepted within 24 hours. However, this time, my submission was unexpectedly rejected for the following reason: The app preview includes content that does not sufficiently show the app in use. Specifically, the app preview: Shows footage other than the app in use, such as images of the home screen. This feedback is surprising because the app preview video has been approved in previous versions, and I made no changes to it in this submission. Importantly, the reason for including the iPhone's Home Screen is to showcase a critical function of the app—interacting with it via Siri when the phone is locked. I am unsure how to demonstrate this key feature without showing the phone's Lock Screen. I have attempted to explain this in my responses and even uploaded a YouTube video to clarify the app's functionality, but I continue to receive generic, templated feedback. I also raised an appeal, but it has been over 7 days without a response. Has anyone else experienced similar issues? How did you manage to navigate this situation? Thank you for your help!
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322
Jan ’25
Stuck in Review Limbo: Struggling to Showcase Siri Integration Without Lock Screen
Hi all, I have an app that is already released in the App Store, and I recently submitted a new version for bug fixes only. Normally, updates are accepted within 24 hours. However, this time, my submission was unexpectedly rejected for the following reason: The app preview includes content that does not sufficiently show the app in use. Specifically, the app preview: - Shows footage other than the app in use, such as images of the home screen. This feedback is surprising because the app preview video has been approved in previous versions, and I made no changes to it in this submission. Importantly, the reason for including the iPhone's Home Screen is to showcase a critical function of the app—interacting with it via Siri when the phone is locked. I am unsure how to demonstrate this key feature without showing the phone's Lock Screen. I have attempted to explain this in my responses and even uploaded a YouTube video to clarify the app's functionality, but I continue to receive generic, templated feedback. I also raised an appeal, but it has been over 7 days without a response. Has anyone else experienced similar issues? How did you manage to navigate this situation? Thank you for your help!
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278
Jan ’25
4.3: SPAM - App Rejected - not reading my replies
Hi, I am a freelance developer who built a CRM and as part of the package provide a ToDo application. I managed to convince a client to get a White-Labeled solution for the application from me & uploaded in the client's developer profile (My profile has full developer access). Now, when I am uploading my original app for my other CRM users - App Store Review team is rejecting the app with the following message: "We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences.Submitting similar or repackaged apps is a form of spam that creates clutter and makes it difficult for users to discover new apps.". They mention - "other developers"; but the other developer is me - having full access rights. I have replied to the rejection 4 times with these comments & I feel they are just not reading my comments. Its disheartening to see that all the work you put in, apps get rejected for absolutely no reason. I have already appealed and I am unsure what I should do next.
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383
Jan ’25