Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Posts under Developer Program tag

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Individual to organization enrollment stalled
My switch from an individual to an organization enrollment (ID: 484G9X5T3Z) has been pending for more than seven weeks, and recent follow-up requests to Apple Developer Program Support for status (case numbers: 102880166579 and 20000117404816) have gone unanswered. In the meantime, I have paid for the renewal of my subscription but since member benefits are suspended during migration I haven't been able to use it for more than a month. Please Apple, let me know if there is anything I need to do to get my enrollment switch completed.
2
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145
Jun ’26
Apple Developer Program Enrollment – Identity Verification Pending for Over 2 Weeks
Hello, I am writing to ask whether this delay is normal or if anyone has experienced a similar situation. I enrolled in the Apple Developer Program and completed the annual payment on February 4, 2026. On February 10, I received an email requesting identity verification. I uploaded the front side of my ID on February 11 through the official verification link. Since then, I have not received any confirmation or status update. On February 15, I contacted Developer Support through the website. The support page indicates that responses are usually provided within two days. However, I have not received any reply yet. I also chose the call option and was advised to wait a few more days. On February 20, I followed up again under the same case. As of today (February 25), my enrollment is still pending and I have not received any update. Has anyone recently experienced a similar delay in identity verification? Is this timeframe considered normal? Thank you.
2
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262
Jun ’26
My Apple Developer Program membership wasn't activated after payment. And they're waiting for me to pay again.
Herkese merhaba, 19 Haziran 2026 tarihinde Apple Geliştirici Programı üyeliği satın aldım. Ödeme banka hesabımdan başarıyla tahsil edildi. 20 Haziran'da Apple'dan bir e-fatura ve siparişimin işleme alındağı söylemeden başka bir e-posta aldım. Ancak, Apple Developer hesabımda oturum açtığımda, hala “Enroll Today” düğmesini görüyorum. Hesabım ucretsiz bir geliştirici hesabına benziyor ve ucretli üyelik özelliklerine erişemiyorum. Satın alma işlemi için kullandığım Apple Hesabıyla oturum açtım. Üyelik ayrıca Apple Hesabımın abonelikler bölümünün altında da görünmüyor. Bu konuyu daha önce yaşayan var mı? Aktivasyon ne kadar sürdü ve bunu çözmek için ne yaptınız? Teşekkür ederim.
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128
Jun ’26
Apple Developer program payment failed
Hi, I tried paying for apple developer program. It keeps saying authorization failed. I tried 3 different credit cards. My visa and mastercard and 1 debit card and it still fails. I called my bank and there seems to be no issue on their side. I am able to pay apps and subscriptions on my credit enrolled in my account but it is failing in apple development program. I hope anyone can help. I need to enroll in app development program as soon as possible. I tried emailing support twice already still no response :( Thank you
2
2
269
Jun ’26
收到知识产权投诉并完成整改后,Apple 会如何看待后续重复投诉?有开发者遇到过类似情况吗?
大家好, 想请教一下是否有开发者遇到过类似情况,并愿意分享处理经验。 假设某 App 收到第三方发起的知识产权投诉(例如图片、字体、素材等相关内容)。 开发者收到投诉后已经: 完成内部核查; 删除或替换了被投诉内容; 发布整改版本; 当前 App 及相关线上服务中已无法访问被投诉内容。 但投诉方认为双方争议并未解决,并持续基于历史使用行为提出异议或再次发起投诉。 想了解大家是否遇到过类似情况: 开发者完成整改后,Apple 是否曾针对同一事项再次联系过你们? Apple 是否要求过额外材料,例如整改说明、授权证明或其他补充文件? 如果当前版本和线上服务已经无法访问被投诉内容,Apple 在后续处理中通常更关注哪些方面? 有没有开发者遇到过已经完成整改,但仍然因为同一事项被进一步处理甚至下架的情况? 对于这类已经完成整改、但双方仍存在历史争议的问题,Apple 后续通常是如何处理的? 我理解每个案件情况不同,也理解 Apple 会根据个案进行评估。 这里只是希望了解其他开发者的实际处理经验,以便更好地理解 App Store 在知识产权投诉方面的一般处理方式。 感谢大家分享经验。
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285
Jun ’26
Developer account pending for more that 48 hours
My developer account pending for more that 48 hours. When I login to http://developer.apple.com, it show the following message: Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process. I have already paid the membership fee and got the E-invoice from apple. Could anyone help to solve this problem? Thanks.
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934
Jun ’26
Payment Taken, No Response for 23 Days – What Is Going On with My Apple Developer Enrollment?
Hello, I’m posting here as a last resort because this situation is becoming extremely concerning. I applied for the Apple Developer Program on April 1st, and the $99 payment was successfully charged immediately. I was told I would receive a response within 2 business days. It has now been 23 days, and I have received absolutely no communication from Apple—no confirmation, no update, nothing. I have already: Sent multiple emails to Apple Developer Support Waited far beyond the promised timeframe But there has been complete silence. To make things worse, I am located in a country where phone support is not available, so I have no way to escalate this directly. At this point, I’m struggling to understand what’s happening: Apple has taken my payment My developer account is still not active There is no response from support This feels extremely unprofessional and honestly raises serious concerns about how this process is being handled. If there is an issue with my enrollment, why has there been no communication at all? And if not, why is my payment being held without any progress? I would really appreciate if someone from Apple could look into this urgently or advise on what steps I can take next. Right now, I feel completely scammed with no visibility into what’s going on.
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177
Jun ’26
Migrating from Individual to Organization
I recently initiated the process of migrating my account from an Individual Developer Account to and Organization one using my LLC. I have a DUNS number and submitted that along with requested documentation a while ago. It appears that my enrollment is stuck on a “Being processed” message, but I haven’t found a way to ensure that the documentation I provided is satisfactory for the requirements. Could someone confirm whether my enrollment is in the standard review queue or whether there are outstanding requirements I need to address?
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127
Jun ’26
Unable to Purchase Apple Developer Program Membership - India Region
Hello, I am trying to enroll in the Apple Developer Program as an Individual developer from India. My enrollment status shows: OM (Pending) When I try to complete the membership purchase, I receive the following errors: "Your Purchase Could Not Be Completed" "Unable to Purchase. This item is currently not available in your country/region." Details: Country/Region: India The payment is not being charged, and the enrollment remains in Pending status. Has anyone experienced this issue recently, and what steps were required to resolve it? Thank you.
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329
Jun ’26
Membership Migration Delayed. Its been a month
I was asked to migrate my individual Developer Account to Organization account as a condition to approve one of my apps because of the data the app was collecting. Before I started the migration I was told it will take 3-4 days and a maximum of a week. Its been a month and every time I call they just tell me they will escalate to a supervisor and they cannot also tell how much longer it will take. I provided all my documents on day 1 and I already have a published app. Now I cannot even update my app that is live and neither can I get approval to the app that has been in review. If they had told me they cannot migrate on time, I would have created a business account instead of taking this approach. Apple wouldn't give me even a timeline. This has not been the experience I was hoping for. Has anyone else had similar experience.
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243
Jun ’26
Paid renewal not activated — membership shows a renewal date in the past (Org, Team ID UQK3368F79)
Hi everyone and @Apple Developer Support, I'm hoping someone from Apple can help escalate this, as first-level support has not been able to resolve it for over 10 days. I renewed my Apple Developer Program membership (Organization) and paid in full by card on 10 June 2026. The payment was completed and I have the official Apple invoices. However, my membership was never properly activated. The clearest sign something is wrong: my account now shows a Renewal date of January 11, 2026 — a date that is already in the past — even though I paid on 10 June 2026. My previous membership had expired on January 10, 2025. It looks like my payment was applied to the old, already-lapsed period instead of starting a new term. Since I paid on 10 June 2026, my membership should be active from 10 June 2026 to 10 June 2027. On a phone call on 15 June 2026, Apple confirmed the payment was received but had not been correctly linked to my account, and that they could not fix it on the call. My emails (cases 102912847689 and 102917255312) have gone unanswered beyond automated replies. What I have verified: Two-factor authentication is enabled The payment was made for and invoiced to my Developer account / company I have not made any duplicate payments (and I will not pay twice) Details: Program: Apple Developer Program (Organization) Team ID: UQK3368F79 Web Order: W1785567985 / Apple order AEY1626756 Invoice: BB84180706 (09.06.2026) Region: Hungary Could someone from the Apple team please review and manually link web order W1785567985 to my account and activate the membership for the correct term (10 June 2026 – 10 June 2027)? If you're experiencing the same issue, please Boost this post and share your case below — support seems to be more active here in the forums. Thank you!
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189
Jun ’26
My account holder access is blocked
The Account Holder is no longer able to log into apple (regardless of web-based or device based attempts). The membership will expire soon without access to the account holder. Both workflows "iforgot.apple.com" and "iforgot.apple.com/unlock" did not lead to an answer email within several days. I tried several times. So we are almost out of store without any option. Hotline did not show other options. Any ideas?
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813
Jun ’26
App Store Connect Blank White Screen on Web / Error 2002 on Mobile App using same Apple ID
Hi everyone, I’m facing a frustrating loop trying to access App Store Connect and wanted to see if anyone else has encountered this or found a backend fix. The Problem: On Web (Chrome & Safari): When navigating to App Store Connect (specifically the Apps console or Users and Access), the page loads completely blank/white. On iOS App: Attempting to log into the official App Store Connect app using the exact same Apple ID results in a "Developer Account Required (Error 2002)" message. What I've already tried: Clearing browser cache, cookies, and using full Incognito/Private mode. Disabling all ad-blockers and extensions. Trying completely different devices (Mac and iPhone). Since it happens across all devices and browsers for the exact same account, it looks like a provisioning or synchronization bug on Apple's backend. Has anyone managed to resolve this without waiting weeks for senior engineering support? Any advice would be highly appreciated.
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257
Jun ’26
Developer Program enrollment stuck for over 2 weeks — "cannot be completed at this time", case escalated with no updates
Hi all, I'm hoping someone here has been through this and can offer some insight, because I've run out of visibility through the normal support channel. The situation: I tried to enroll in the Apple Developer Program and got the error "Your enrollment could not be completed at this time." I opened a support case (ref: 102910424858) on June 7. Support told me my trusted device/phone number is already associated with an existing Apple Developer account. I checked my Account Security settings at account.apple.com — all trusted devices and phone numbers belong to me, and I'm not aware of any other developer account linked to my details. I submitted my passport as requested on June 10. On June 12 I was told the case was escalated to senior advisors. It's now June 19 — a full week of silence since the escalation, and nearly two weeks since I opened the case. No update, no timeline, and no indication of whether anything is still needed from my end. My questions: Has anyone resolved the "trusted device already associated with an existing developer account" block? How long did it take, and what actually unblocked it? Is there a way to find out which account my trusted device is supposedly linked to? Support hasn't told me, and I genuinely don't know of another account. Are there any escalation routes beyond replying to the existing case? (e.g., a different contact form, phone support, a feedback channel that actually gets a response.) I understand these reviews take time, but a full week of total silence after escalation — with my development work blocked the whole time — is hard to plan around. Any pointers from people who've hit the same wall would be hugely appreciated. Thanks.
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68
Jun ’26
Organization enrollment blocked across 3 full cycles since May 26: payment never reaches the bank, Developer app locked
Hi, I am posting here because my organization enrollment has been stuck since May 26, 2026, across three full cycles with the same outcome each time, and first level support has not been able to resolve it. I am hoping someone with backend access can inspect my account and clear whatever is blocking it. Enrollment ID: 8X76A9G2JF Support Case ID: 102917486425 Entity: Organization enrollment, company based in Brazil. Current status: My documents were reviewed and accepted. I accepted the Program License Agreement. The only remaining step is payment, and that is where it fails. What happens at payment: In the Apple Developer app I cannot proceed. It shows: "Enrollment through the Apple Developer app is not available for this Apple Account." On the web, I fill in the payment details and the process simply returns to pending and never completes. My bank confirmed that the transaction request never reaches them. There is no declined charge, no attempt, nothing arrives. The exact same card works normally for purchases on the Apple Store. This tells me the payment is being blocked on Apple's side before it ever leaves, so it is not a card or bank issue. It looks like a backend block tied to my account or enrollment record. Why I am posting publicly: This is the third time I go through the entire process, waiting around three weeks each cycle, and each time it ends at the same payment block. Resetting and retrying clearly does not fix it, since the result is identical every time. An earlier issue where Apple's identity verification read my name incorrectly ("Makcu" instead of "Marco") was already corrected, so that is not the blocker anymore. What I am asking: Could someone with the right access please inspect my account and enrollment record to find why payment is blocked at the backend, and clear it so I can complete a fresh payment? I am happy to pay as many times as needed once the block is removed, and I can provide any additional information through the existing support case. Thank you.
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152
Jun ’26
Apple do not received refund from my bank and not answer to requests
Hello everyone, Back on March 2023, Apple made the payout to our Wise bank account, however by some internal reason we decided to return this payment back to Apple and send it to another bank account and this was the biggest mistake I've ever made So, when Wise received funds we clicked on "cancel" and send it back to the sender. We expected that funds would return to Apple within 3-4 working days, but more than 5 months passed and Apple still can't find this money. And the weirdest thing is that Apple does not answer my emails. Does anyone know what to do in this case? What I've already tried: Write to Apple email support inside of the Apple dev account (more than 50 emails are sent and no reply) Called Apple global phone support (they can't help) Called Apple UK finance support (after several questions about my money and where are they the representative simply dropped the phone (Can't share how I was shocked didn't expect that this is possible when your working with Apple)) Wrote an email to Wise (and they gave all confirmations that they refunded money back to the sender) Wrote an email to db (the bank that Apple is using)(But they answered that they are not going to help) Long story short Apple do not want to send me my 57k EUR because they can't and do not want to find them... For Apple representatives that want to help please reply to email - Payments and Financial Reports (89JF8QQ45W); Case-ID: 1998672
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1.4k
Jun ’26
Notarization: "Team isn't configured for notarization"
I've tried to notarize my app recently and got the error:{ "logFormatVersion": 1, "jobId": "...", "status": "Rejected", "statusSummary": "Team is not yet configured for notarization", "statusCode": 7000, "archiveFilename": "myapp.dmg", "uploadDate": "2019-06-20T06:24:53Z", "sha256": "...", "ticketContents": null, "issues": null }I've never heard about "team configuration for notarization" previously. What are the steps to resolve that issue?Thanks in advance.
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Jun ’26
Individual to organization enrollment stalled
My switch from an individual to an organization enrollment (ID: 484G9X5T3Z) has been pending for more than seven weeks, and recent follow-up requests to Apple Developer Program Support for status (case numbers: 102880166579 and 20000117404816) have gone unanswered. In the meantime, I have paid for the renewal of my subscription but since member benefits are suspended during migration I haven't been able to use it for more than a month. Please Apple, let me know if there is anything I need to do to get my enrollment switch completed.
Replies
2
Boosts
0
Views
145
Activity
Jun ’26
Apple Developer Program Enrollment – Identity Verification Pending for Over 2 Weeks
Hello, I am writing to ask whether this delay is normal or if anyone has experienced a similar situation. I enrolled in the Apple Developer Program and completed the annual payment on February 4, 2026. On February 10, I received an email requesting identity verification. I uploaded the front side of my ID on February 11 through the official verification link. Since then, I have not received any confirmation or status update. On February 15, I contacted Developer Support through the website. The support page indicates that responses are usually provided within two days. However, I have not received any reply yet. I also chose the call option and was advised to wait a few more days. On February 20, I followed up again under the same case. As of today (February 25), my enrollment is still pending and I have not received any update. Has anyone recently experienced a similar delay in identity verification? Is this timeframe considered normal? Thank you.
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2
Boosts
0
Views
262
Activity
Jun ’26
Developer Enroll Program
Hey guys I am trying to enroll to apple developer program, but I am facing this issue from previous 1 week, I tried contacting the support but no one replied yet. If anyone knows the fix to it please help me resolve by replying to this post.
Replies
0
Boosts
0
Views
82
Activity
Jun ’26
Developer Program Enroll
Hey guys I am trying to enroll to apple developer program, but I am facing this issue from previous 1 week, I tried contacting the support but now one replied yet. If anyone knows the fix to it please help me resolve by replying to this post.
Replies
0
Boosts
0
Views
49
Activity
Jun ’26
My Apple Developer Program membership wasn't activated after payment. And they're waiting for me to pay again.
Herkese merhaba, 19 Haziran 2026 tarihinde Apple Geliştirici Programı üyeliği satın aldım. Ödeme banka hesabımdan başarıyla tahsil edildi. 20 Haziran'da Apple'dan bir e-fatura ve siparişimin işleme alındağı söylemeden başka bir e-posta aldım. Ancak, Apple Developer hesabımda oturum açtığımda, hala “Enroll Today” düğmesini görüyorum. Hesabım ucretsiz bir geliştirici hesabına benziyor ve ucretli üyelik özelliklerine erişemiyorum. Satın alma işlemi için kullandığım Apple Hesabıyla oturum açtım. Üyelik ayrıca Apple Hesabımın abonelikler bölümünün altında da görünmüyor. Bu konuyu daha önce yaşayan var mı? Aktivasyon ne kadar sürdü ve bunu çözmek için ne yaptınız? Teşekkür ederim.
Replies
0
Boosts
0
Views
128
Activity
Jun ’26
Apple Developer program payment failed
Hi, I tried paying for apple developer program. It keeps saying authorization failed. I tried 3 different credit cards. My visa and mastercard and 1 debit card and it still fails. I called my bank and there seems to be no issue on their side. I am able to pay apps and subscriptions on my credit enrolled in my account but it is failing in apple development program. I hope anyone can help. I need to enroll in app development program as soon as possible. I tried emailing support twice already still no response :( Thank you
Replies
2
Boosts
2
Views
269
Activity
Jun ’26
收到知识产权投诉并完成整改后,Apple 会如何看待后续重复投诉?有开发者遇到过类似情况吗?
大家好, 想请教一下是否有开发者遇到过类似情况,并愿意分享处理经验。 假设某 App 收到第三方发起的知识产权投诉(例如图片、字体、素材等相关内容)。 开发者收到投诉后已经: 完成内部核查; 删除或替换了被投诉内容; 发布整改版本; 当前 App 及相关线上服务中已无法访问被投诉内容。 但投诉方认为双方争议并未解决,并持续基于历史使用行为提出异议或再次发起投诉。 想了解大家是否遇到过类似情况: 开发者完成整改后,Apple 是否曾针对同一事项再次联系过你们? Apple 是否要求过额外材料,例如整改说明、授权证明或其他补充文件? 如果当前版本和线上服务已经无法访问被投诉内容,Apple 在后续处理中通常更关注哪些方面? 有没有开发者遇到过已经完成整改,但仍然因为同一事项被进一步处理甚至下架的情况? 对于这类已经完成整改、但双方仍存在历史争议的问题,Apple 后续通常是如何处理的? 我理解每个案件情况不同,也理解 Apple 会根据个案进行评估。 这里只是希望了解其他开发者的实际处理经验,以便更好地理解 App Store 在知识产权投诉方面的一般处理方式。 感谢大家分享经验。
Replies
2
Boosts
0
Views
285
Activity
Jun ’26
Developer account pending for more that 48 hours
My developer account pending for more that 48 hours. When I login to http://developer.apple.com, it show the following message: Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process. I have already paid the membership fee and got the E-invoice from apple. Could anyone help to solve this problem? Thanks.
Replies
3
Boosts
0
Views
934
Activity
Jun ’26
Payment Taken, No Response for 23 Days – What Is Going On with My Apple Developer Enrollment?
Hello, I’m posting here as a last resort because this situation is becoming extremely concerning. I applied for the Apple Developer Program on April 1st, and the $99 payment was successfully charged immediately. I was told I would receive a response within 2 business days. It has now been 23 days, and I have received absolutely no communication from Apple—no confirmation, no update, nothing. I have already: Sent multiple emails to Apple Developer Support Waited far beyond the promised timeframe But there has been complete silence. To make things worse, I am located in a country where phone support is not available, so I have no way to escalate this directly. At this point, I’m struggling to understand what’s happening: Apple has taken my payment My developer account is still not active There is no response from support This feels extremely unprofessional and honestly raises serious concerns about how this process is being handled. If there is an issue with my enrollment, why has there been no communication at all? And if not, why is my payment being held without any progress? I would really appreciate if someone from Apple could look into this urgently or advise on what steps I can take next. Right now, I feel completely scammed with no visibility into what’s going on.
Replies
2
Boosts
0
Views
177
Activity
Jun ’26
Migrating from Individual to Organization
I recently initiated the process of migrating my account from an Individual Developer Account to and Organization one using my LLC. I have a DUNS number and submitted that along with requested documentation a while ago. It appears that my enrollment is stuck on a “Being processed” message, but I haven’t found a way to ensure that the documentation I provided is satisfactory for the requirements. Could someone confirm whether my enrollment is in the standard review queue or whether there are outstanding requirements I need to address?
Replies
2
Boosts
0
Views
127
Activity
Jun ’26
Apple Developer Enrollement Fault
I've been trying to sign up for the Apple Developer Program for a week now. It keeps giving me errors, my messages aren't being answered, and I can't reach a live person when they call me. It's awful.
Replies
0
Boosts
0
Views
99
Activity
Jun ’26
Unable to Purchase Apple Developer Program Membership - India Region
Hello, I am trying to enroll in the Apple Developer Program as an Individual developer from India. My enrollment status shows: OM (Pending) When I try to complete the membership purchase, I receive the following errors: "Your Purchase Could Not Be Completed" "Unable to Purchase. This item is currently not available in your country/region." Details: Country/Region: India The payment is not being charged, and the enrollment remains in Pending status. Has anyone experienced this issue recently, and what steps were required to resolve it? Thank you.
Replies
3
Boosts
3
Views
329
Activity
Jun ’26
Membership Migration Delayed. Its been a month
I was asked to migrate my individual Developer Account to Organization account as a condition to approve one of my apps because of the data the app was collecting. Before I started the migration I was told it will take 3-4 days and a maximum of a week. Its been a month and every time I call they just tell me they will escalate to a supervisor and they cannot also tell how much longer it will take. I provided all my documents on day 1 and I already have a published app. Now I cannot even update my app that is live and neither can I get approval to the app that has been in review. If they had told me they cannot migrate on time, I would have created a business account instead of taking this approach. Apple wouldn't give me even a timeline. This has not been the experience I was hoping for. Has anyone else had similar experience.
Replies
1
Boosts
0
Views
243
Activity
Jun ’26
Paid renewal not activated — membership shows a renewal date in the past (Org, Team ID UQK3368F79)
Hi everyone and @Apple Developer Support, I'm hoping someone from Apple can help escalate this, as first-level support has not been able to resolve it for over 10 days. I renewed my Apple Developer Program membership (Organization) and paid in full by card on 10 June 2026. The payment was completed and I have the official Apple invoices. However, my membership was never properly activated. The clearest sign something is wrong: my account now shows a Renewal date of January 11, 2026 — a date that is already in the past — even though I paid on 10 June 2026. My previous membership had expired on January 10, 2025. It looks like my payment was applied to the old, already-lapsed period instead of starting a new term. Since I paid on 10 June 2026, my membership should be active from 10 June 2026 to 10 June 2027. On a phone call on 15 June 2026, Apple confirmed the payment was received but had not been correctly linked to my account, and that they could not fix it on the call. My emails (cases 102912847689 and 102917255312) have gone unanswered beyond automated replies. What I have verified: Two-factor authentication is enabled The payment was made for and invoiced to my Developer account / company I have not made any duplicate payments (and I will not pay twice) Details: Program: Apple Developer Program (Organization) Team ID: UQK3368F79 Web Order: W1785567985 / Apple order AEY1626756 Invoice: BB84180706 (09.06.2026) Region: Hungary Could someone from the Apple team please review and manually link web order W1785567985 to my account and activate the membership for the correct term (10 June 2026 – 10 June 2027)? If you're experiencing the same issue, please Boost this post and share your case below — support seems to be more active here in the forums. Thank you!
Replies
0
Boosts
0
Views
189
Activity
Jun ’26
My account holder access is blocked
The Account Holder is no longer able to log into apple (regardless of web-based or device based attempts). The membership will expire soon without access to the account holder. Both workflows "iforgot.apple.com" and "iforgot.apple.com/unlock" did not lead to an answer email within several days. I tried several times. So we are almost out of store without any option. Hotline did not show other options. Any ideas?
Replies
4
Boosts
3
Views
813
Activity
Jun ’26
App Store Connect Blank White Screen on Web / Error 2002 on Mobile App using same Apple ID
Hi everyone, I’m facing a frustrating loop trying to access App Store Connect and wanted to see if anyone else has encountered this or found a backend fix. The Problem: On Web (Chrome & Safari): When navigating to App Store Connect (specifically the Apps console or Users and Access), the page loads completely blank/white. On iOS App: Attempting to log into the official App Store Connect app using the exact same Apple ID results in a "Developer Account Required (Error 2002)" message. What I've already tried: Clearing browser cache, cookies, and using full Incognito/Private mode. Disabling all ad-blockers and extensions. Trying completely different devices (Mac and iPhone). Since it happens across all devices and browsers for the exact same account, it looks like a provisioning or synchronization bug on Apple's backend. Has anyone managed to resolve this without waiting weeks for senior engineering support? Any advice would be highly appreciated.
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257
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Jun ’26
Developer Program enrollment stuck for over 2 weeks — "cannot be completed at this time", case escalated with no updates
Hi all, I'm hoping someone here has been through this and can offer some insight, because I've run out of visibility through the normal support channel. The situation: I tried to enroll in the Apple Developer Program and got the error "Your enrollment could not be completed at this time." I opened a support case (ref: 102910424858) on June 7. Support told me my trusted device/phone number is already associated with an existing Apple Developer account. I checked my Account Security settings at account.apple.com — all trusted devices and phone numbers belong to me, and I'm not aware of any other developer account linked to my details. I submitted my passport as requested on June 10. On June 12 I was told the case was escalated to senior advisors. It's now June 19 — a full week of silence since the escalation, and nearly two weeks since I opened the case. No update, no timeline, and no indication of whether anything is still needed from my end. My questions: Has anyone resolved the "trusted device already associated with an existing developer account" block? How long did it take, and what actually unblocked it? Is there a way to find out which account my trusted device is supposedly linked to? Support hasn't told me, and I genuinely don't know of another account. Are there any escalation routes beyond replying to the existing case? (e.g., a different contact form, phone support, a feedback channel that actually gets a response.) I understand these reviews take time, but a full week of total silence after escalation — with my development work blocked the whole time — is hard to plan around. Any pointers from people who've hit the same wall would be hugely appreciated. Thanks.
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68
Activity
Jun ’26
Organization enrollment blocked across 3 full cycles since May 26: payment never reaches the bank, Developer app locked
Hi, I am posting here because my organization enrollment has been stuck since May 26, 2026, across three full cycles with the same outcome each time, and first level support has not been able to resolve it. I am hoping someone with backend access can inspect my account and clear whatever is blocking it. Enrollment ID: 8X76A9G2JF Support Case ID: 102917486425 Entity: Organization enrollment, company based in Brazil. Current status: My documents were reviewed and accepted. I accepted the Program License Agreement. The only remaining step is payment, and that is where it fails. What happens at payment: In the Apple Developer app I cannot proceed. It shows: "Enrollment through the Apple Developer app is not available for this Apple Account." On the web, I fill in the payment details and the process simply returns to pending and never completes. My bank confirmed that the transaction request never reaches them. There is no declined charge, no attempt, nothing arrives. The exact same card works normally for purchases on the Apple Store. This tells me the payment is being blocked on Apple's side before it ever leaves, so it is not a card or bank issue. It looks like a backend block tied to my account or enrollment record. Why I am posting publicly: This is the third time I go through the entire process, waiting around three weeks each cycle, and each time it ends at the same payment block. Resetting and retrying clearly does not fix it, since the result is identical every time. An earlier issue where Apple's identity verification read my name incorrectly ("Makcu" instead of "Marco") was already corrected, so that is not the blocker anymore. What I am asking: Could someone with the right access please inspect my account and enrollment record to find why payment is blocked at the backend, and clear it so I can complete a fresh payment? I am happy to pay as many times as needed once the block is removed, and I can provide any additional information through the existing support case. Thank you.
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152
Activity
Jun ’26
Apple do not received refund from my bank and not answer to requests
Hello everyone, Back on March 2023, Apple made the payout to our Wise bank account, however by some internal reason we decided to return this payment back to Apple and send it to another bank account and this was the biggest mistake I've ever made So, when Wise received funds we clicked on "cancel" and send it back to the sender. We expected that funds would return to Apple within 3-4 working days, but more than 5 months passed and Apple still can't find this money. And the weirdest thing is that Apple does not answer my emails. Does anyone know what to do in this case? What I've already tried: Write to Apple email support inside of the Apple dev account (more than 50 emails are sent and no reply) Called Apple global phone support (they can't help) Called Apple UK finance support (after several questions about my money and where are they the representative simply dropped the phone (Can't share how I was shocked didn't expect that this is possible when your working with Apple)) Wrote an email to Wise (and they gave all confirmations that they refunded money back to the sender) Wrote an email to db (the bank that Apple is using)(But they answered that they are not going to help) Long story short Apple do not want to send me my 57k EUR because they can't and do not want to find them... For Apple representatives that want to help please reply to email - Payments and Financial Reports (89JF8QQ45W); Case-ID: 1998672
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1.4k
Activity
Jun ’26
Notarization: "Team isn't configured for notarization"
I've tried to notarize my app recently and got the error:{ "logFormatVersion": 1, "jobId": "...", "status": "Rejected", "statusSummary": "Team is not yet configured for notarization", "statusCode": 7000, "archiveFilename": "myapp.dmg", "uploadDate": "2019-06-20T06:24:53Z", "sha256": "...", "ticketContents": null, "issues": null }I've never heard about "team configuration for notarization" previously. What are the steps to resolve that issue?Thanks in advance.
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56
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24k
Activity
Jun ’26