Dear Apple Developer Support Team, I am writing to request assistance with my Apple Developer Program membership status. On Wednesday, April 15, I completed the payment of $99 for a one-year individual membership. However, five days have passed, and my account status has not yet been updated. When I log into the Apple Developer portal, it continues to prompt me to "Purchase Membership" rather than showing my account as active. Could you please review my account and manually update the enrollment status so I can begin using the developer services? If there is any additional information required from my side, please let me know. Thank you for your time and assistance. Best regards, Ibrahim Asery

Hello everyone, I’ve been facing an issue for the past month related to the Apple Developer Program License Agreement. I am continuously seeing the following message in App Store Connect: "Agreement Update The Apple Developer Program License Agreement has been updated and needs to be reviewed. For more information, go to your account on the Apple Developer website." The problem is that I have already reviewed and accepted all available agreements multiple times from the Apple Developer account. Despite this, the message keeps appearing every day, and I am completely blocked from performing any actions such as: Uploading new apps Submitting app updates Managing existing app versions I have checked: Agreements section in both App Store Connect and Apple Developer portal Different browsers and devices Multiple logins/logouts Everything shows as accepted, but the issue still persists. Has anyone else faced this issue? Is there something I might be missing, especially in case of organization accounts or role-based permissions? Any help or guidance would be appreciated. Thank you.

Hi everyone, I’m trying to enroll in the Apple Developer Program, but I’m completely blocked and running out of options. Every time I attempt to complete the enrollment, I get a generic “Unknown error” message. There’s no additional detail, no error code, and no indication of what might be causing the issue. Here’s what I’ve already tried: Different browsers (Chrome, Safari) Different devices Clearing cache and cookies Different networks Retrying over multiple days I also contacted Apple support: I currently have 3 open cases via email, with no response so far I tried calling support, but they told me they are not able to help with developer program issues At this point, I’m stuck — I can’t proceed with enrollment, and I’m not getting any guidance from official support channels. Has anyone experienced something similar or found a workaround? Also, if someone from Apple is monitoring this forum, I would really appreciate help escalating this issue or at least getting visibility into what’s going wrong. Happy to provide more details (region, account type, screenshots, etc.) if needed. Thanks in advance 🙏

Hello, I paid €99 for the Apple Developer Program, but my account still shows: “Join the Apple Developer Program” “When you’re ready to build more advanced capabilities and distribute your apps, you can join the Apple Developer Program.” “Enroll today” Could someone please check if my payment has been processed correctly or if there is a delay in activation? Thank you.

my assistant had her phone number assigned to our app but it's my information. We can not receive text verification to that phone number so I cannot get into the portal. Who can change that for me?

Hello, I’m trying to enroll in the Apple Developer Program as an Individual / Sole Proprietor, but the enrollment keeps failing. The site shows: “We are unable to process your request. An unknown error occurred.” From the network response, I can see the enrollment request to: https://developer.apple.com/services-enrollment/submitIndividualEnrollment returns: HTTP Code: 406 Result Code: 202018 Result String: “Your request could not be processed” Response ID: c6246a54-354e-4336-a78e-9b4476342ac2 Could you please review my account and check what is causing this enrollment failure on Apple’s side? Thank you.

I keep getting the "Unknown Error" after I submit my application for an Individual/Sole Proprietor member for my Apple Developer Account. It tells me: "We Are Unable To Process Your Request" and bellow this sentence it says "Unknown Error". What's going on? Anyone had this problem before? S.O.S. Edgar

Hi everyone, Sharing my case to get visibility, and to ask if anyone has dealt with a similar name-mismatch situation between passport and billing card. Timeline: April 17, 2026 — Enrolled in Apple Developer Program and paid $99 (Order D004772863, Invoice MC65387000). Account holder and Apple ID: me (Turan Mural, turanalemfilms [at] gmail.com, Kazakhstan). April 17, 2026 — Same day, received the identity verification request from developer [at] email.apple.com asking for passport and Kazakhstan national ID. Uploaded both immediately via the official upload link (developer.apple.com/contact/file-upload/). Passport: valid, current, matches my Apple ID name. April 17 – 20 — Complete silence. No confirmation of document receipt, no status change. April 20 — Submitted support request. Case ID 102874149779. Only an automated acknowledgement. April 22 — After 5 days of silence, requested withdrawal to try a fresh start. Apple confirmed withdrawal automatically with no guidance on refund or reinstatement. April 22 — Opened second support ticket. Same automated response, zero human contact. Likely root cause (my guess): The card used for payment belongs to my spouse (common family arrangement in Kazakhstan), so the billing name on the order shows her name, while the uploaded passport is mine. I suspect automated review flagged this mismatch and no human picked it up. Questions for the community: Has anyone resolved a case like this where the payment card holder differs from the developer account holder? For those with blocked enrollments after docs were uploaded — what channel actually got a human response? Is it safer to wait for the original case to resolve, or to push for a refund and re-enroll with a payment method in my own name? If anyone from Apple Developer Relations is reading: please review Case 102874149779. All requested documentation was submitted on the same day it was asked for. I am happy to provide a marriage certificate or any additional verification needed. Thank you.

Hello I have buy new developepr membership and i have get email for purchase confirmation but when ihave go to developer account i have seen this. Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process. Please help me why it will show this if I have already bought the membership? I have confirmed with the bank that the money has been taken away from my account a week ago.

hi, my renewal for my apple developer yearly subscription failed after i have already updated my valid card card, urgent ! help, my APP is apple store is gone, our new customers are not able to see my app on apple store.

Hi everyone, I submitted my Apple Developer Program enrollment on 4/12/2025 and it’s now been over a week with the status still showing as pending. I haven’t received any emails requesting additional information, and my account, payment method, and identity details all look correct on my end. Details: • Enrollment type: Individual • Region: United States Tx • Current status: Pending

Hi Team, I recently purchased a one-year Apple Developer Program membership but have not received a membership ID. Could you help me locate the details? I would also appreciate guidance on the steps to publish my app to the App Store from my local Mac.

Hi devs and Apple support team, I’m waiting for updates on two Apple Developer Support cases: 102870790200 102870755282 Both are related to changing my Apple Developer / App Store Connect region and entity information from UAE to Kazakhstan. The requests were submitted last Thursday (5 days ago), and I still haven’t received any update. This is currently blocking my app release. Has anyone dealt with a similar issue, and is this waiting time normal for this type of request? Thank you very much.

Hello Community I have a current app that is live in production that was last deployed under Account X. I had to change my account name to Account Y so I created a new Account and asked Apple to transfer my app. They have done and I can see my App on the new Account as well as transferring my app id (bundleID) and provisioning profiles. I am trying to push a new version of the app that was transffered but I keep on Running into this error. My Account X has expired but the new Account (Account Y) is valid and has no agreement exceptions on it. Couple of questions The Transfer Status is Active (not complete) is this correct? Is it possible there is still ties to the bundle id to the old Account X that I can no longer see I have a paid agreement present and sitting in New Status under the business page. I do not have any paid app functions on my app.

Hello, I recently applied for enrollment in the Apple Developer Program, and my application has been under review for some time (5 days now). I would appreciate any guidance or insight into the status or typical processing time. Here are my details: Full Name: Kingsley Ibok Enrollment ID: FX678S24XD Please what steps can I take now, I’d really appreciate Thank you.

Hi, I purchased the Apple Developer subscription yesterday and the payment has already been successfully processed. However, my account is still not showing as active. Given that the payment has been completed, I would expect the activation to be reflected by now. This delay is impacting my ability to proceed with development and deployment, so I need clarification on what is causing the issue. Please review my account status as soon as possible and let me know: • If there is any pending verification or required action on my end • The reason for the delay in activation • The expected timeframe for the subscription to become active I would appreciate a prompt resolution to this matter. Thank you.

I enrolled in the Apple Developer Program on April 13, 2026 (Order Number: W214****). Payment was completed and the invoice was issued, but my account has not been activated yet. It has now been 4 days. I have not received any activation email, nor any request for identity verification or additional information. Could anyone help? I am waiting to publish my app and this delay is blocking my progress.

HI All I ve registered for a developer account almost a week ago. they said it takes 48h. nothing yet. I have logged a ticket at support 2 days ago, still no reply. How long does it take? I need to start publishing my app. Android is ready for more than a week

Hello Apple Developer Support, I would like to follow up regarding my Apple Developer Program enrollment. I have two order numbers: D004762197 (failed payment attempt on Tuesday, April 14, 2026) D004767639 (successful payment on Thursday, April 16, 2026, invoice received) Currently, my account is still showing "Pending" and asking to complete the purchase, even though the second payment was successful. It seems my account might still be linked to the failed order. Could you please help link the successful payment and activate my account? Thank you very much.

I am unable to update my apps because of Apple Developer License Agreement. I am told that I have to agree, yet I have agreed to every agreement available. When I log in my Developer Account there is no pending agreement either for free apps or Paid apps. The most recent one I agreed on April 6, 2026. I have logged out and in again multiple times. I tried to change the Account Holder to see if I get to agree on the agreement again but that did not help either. I have remained stuck and can't update any one of my apps since I get the error: "The Apple Developer Program License Agreement has been updated and needs to be reviewed. For more information, go to your account on the Apple Developer website." I have tried to reach out to Apple Support but no help was given. Can anyone please help? Much appreciated.