My team has reached the maximum number of registered iPhone devices on our profile and would like to reset the list to remove those that are no longer valid. Currently, our reset date in the developer portal shows March 22nd as the earliest date for a reset. Is it possible to request an earlier reset date?
Thanks
Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
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Hello,
I failed to register and cannot continue because I changed my device during the registration process for the Apple Developer program. What should I do if I continue?
My application has been developed and cannot be launched now. I contacted customer service and they said they cannot handle it. I suffer every day and hope to receive support from the Apple development team.
Thank you.
We are facing a challenge with the renewal of our Apple Developer Program. Last year, we renewed it using a UPI ID, but that UPI ID is no longer available. We have added a new UPI ID and want the payment to be deducted from it. However, when we click on ‘Renew the Program,’ it redirects us to the old UPI ID, which we are unable to delete. It also shows that there is a currently active subscription linked to that UPI ID. We are in the 30-day grace period. We contacted the Apple Support team, but they have not provided a solution. Is there anyone who can help with this?”
Hi,
My admin account is locked and I have only one admin role account so that I can not maintain my applications that is published also I can not give permissions other developer account as admin role. I send mail and contact apple developer account support but no-one is helped me and they didnt answer me why my account is locked!!!. They didn't give me any support and help to retake my admin account and didn't reset my password although I sent my all documentation about my company.
I am waiting for 15 days to solve this problem and distribute
new release my application versions.
So how can I recover my admin account ? Does anybody have any suggestion?
Please contact with me..........
Opened Case IDs : 102546359173 , 102545233982 , 102548896020
Thanks,
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer Program
App Store Connect
I haven't gotten any response from the App Review Team for the appeal I submitted more than two weeks ago about a pending account termination notice.
It doesn’t look like there’s a way to check the status or progress of the appeal, and the 30-day period before my account will be terminated is nearing.
Is there any way someone could help me out with this matter?
I have a Unity application in which I'm implementing a GameCenter login with PlayFab. I fetch the items and use them in the PlayFab request, which returns me the error 'Authentication failed. Signature does not match the authentication request data'. I've reproduced the request using Insomnia with the same results. I have this exact same flow implemented in another application, which works normally.
I'm positive that the PlayFab verification is correct, and there's indeed an issue with the data being sent, but I can't find any information about this kind of situation anywhere, and I don't know how to either reproduce the verification myself, or how to inspect the data to check for issues.
I have reviewed my app's data on AppstoreConnect and have filled every form, document, and even its store page. I've also checked it's bundle identifier settings to make sure it had all the permissions necessary, which seems to be only GameCenter.
I fetch the authentication items through this code
try
{
Debug.Log("Fetching authentication items");
var fetchItemsResponse = await GKLocalPlayer.Local.FetchItems();
PlayFabGameCenterLogin(fetchItemsResponse);
}
catch (Exception ex)
{
Debug.Log("Error fetching authentication items: " + ex.Message);
OnLoginFailure();
}
Which is then sent to this method to start the login request
static void PlayFabGameCenterLogin(GKIdentityVerificationResponse authenticationItems)
{
var request = new LoginWithGameCenterRequest();
request.CreateAccount = true;
request.PlayerId = GKLocalPlayer.Local.GamePlayerId;
request.InfoRequestParameters = new GetPlayerCombinedInfoRequestParams
{
GetUserAccountInfo = true
};
if (authenticationItems != null)
{
request.PublicKeyUrl = authenticationItems.PublicKeyUrl;
request.Salt = Convert.ToBase64String(authenticationItems.GetSalt());
request.Signature = Convert.ToBase64String(authenticationItems.GetSignature());
request.Timestamp = authenticationItems.Timestamp.ToString();
}
else
Debug.Log("Playfab Login with no authentication items");
// Login
PlayFabClientAPI.LoginWithGameCenter(request, OnLoginSuccess, (e) =>
{
I'm on
Unity 2022.3.10f1
Apple.Core 3.1.3
Apple.GameKit 2.2.2
Xcode 16.2
I need information on what could be the cause of this, if it's a SDK issue, a lack of filling information somewhere, if it's some data compatibility issue (maybe data on the app that's not the same on the appstoreconnect or developer?), or if it's possible to verify the authentication data manually to investigate.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
GameKit
Games
App Store Connect API
Developer Program
We had a work card attached to our developer's account.
team ID 924RUYJZ34
dev ID 8771bf7b-31a9-4602-baae-02580fe5b6c4
Funds are debited from this card in other services, there are no problems with it, the amount in the account is sufficient.
Our membership subscription did not renew automatically. The applications are blocked. We can't renew our subscription, there's no Renew button anywhere.
There is no way to extend it on any device, web version, or anywhere else. We can't even cancel and re-arrange it, all the functions don't work.
Please help us, how can we renew our subscription?!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Subscriptions
Developer Program
I have a problem with the enrollment to Apple Developer program, because the page show the message "Your enrollment in the Apple Developer Program could not be completed at this time", I have 1 week watting for any news for the Send Files to Apple Support but not yet any new news. What I can do about this case?
When registering for the Apple developer program, I switched to my friend's phone to take photos and then switched back to my Mac mini to continue registering, but it failed.
I contacted customer service and they said they couldn't handle it.
Does this mean that my personal information will no longer be able to register for the Apple Developer program?
Is there a way to solve it?
We are experiencing serious issues with Apple Developer Support. We submitted a support request with reference number 102519221138 over three weeks ago, but despite multiple follow-ups (three times so far), we have received no response.
This lack of support is extremely frustrating, as we are currently completely blocked from publishing our app due to this unresolved issue. The delays are impacting our release timeline and causing significant problems for our team.
It feels like the Apple Developer Support is non-existent, and we are unsure how to proceed. Has anyone experienced similar issues or found an alternative way to escalate their case?
Any advice or experiences would be highly appreciated.
I'm trying to renew my developer program membership which got expired 10 days ago. I couldnt find the renew button anywhere on the developer app both in Mac and iPhone. Why is it very hard for a simple program renewal? Why cant this be done on a browser from anywhere?
Seriously frustrating, I have been trying to reach support through email but no response yet it's been almost a week and also there is no way to reach through phone.
I am member of Apple Developer Program for 4 years. Normally, it is renewing at 27 February each year. This year it is not renewed and also I can not renew it manually. I tried it via Mac, IOS, Apple Developer App but none of them is working. There is no renew/cancel etc option. When I check app only it says you have a membership with a past date but click is not working. Need help urgently!
I am reaching out regarding an issue with renewing my Apple Developer membership. For the past two days, I have been in contact with support but am still unable to view the renewal options under my Apple Developer account. Additionally, I am not seeing an option to initiate a call when selecting "Program Purchase and Renewal" as the category for support assistance.
Could you please assist in resolving this issue? Access to the renewal option is critical for maintaining our development processes, and I would appreciate any guidance or escalation that might expedite a resolution.
Thank you for your attention to this matter.
I can't access my approved and verified Apple Developer account on the web and my certificates were revoked.
When I sign in with the correct email and password, I am redirected to a page asking me to enroll in the Developer Program, even though I successfully enrolled and was approved months ago.
Everything with Apple Developer account had been working fine for months, and the iOS App Store app confirms that my Apple Developer Program membership subscription is still active.
And if I click "Enroll Today," it says my Apple ID is already associated with an "account holder of a membership." Additionally, my macOS app certificates have been revoked without any email or explanation, and I cannot create new ones due to this issue.
Also I can access my developer account via iOS and macOS apps normally, but I can't access it on the web to create new certificates.
This I urgent and time sensitive for me, can someone please help?
I made my first payment on 27 Feb 2025, but it was not activated after 48 hours
I contacted developer support and they said they would cancel the registration and asked me to resubmit and try again
03 Mar 2025 I resubmitted the enrollment application
05 Mar 2025 I received the enrollment request has been accepted
Then I successfully paid by credit card, but it still shows
Your purchase may take up to 48 hours to process.
06 Mar 2025:
The chargeback shows it's been canceled
I re-paid today.
New Order Number: W1305861066
Enrollment ID: 7Z3FUQR4WV
Request help to activate my developer😭
Thank you
I made my first payment on 27 Feb 2025,
but it was not activated after 48 hours
I contacted developer support and they said they would cancel the registration and asked me to resubmit and try again
03 Mar 2025 I resubmitted the enrollment application
05 Mar 2025 I received the enrollment request has been accepted
Then I successfully paid by credit card, but it still shows Your purchase may take up to 48 hours to process.
06 Mar 2025: The chargeback shows it's been canceled
I re-paid today. New Order Number: W1305861066
Enrollment ID: 7Z3FUQR4WV
Request help to activate my developer
Thank you
After changing Xcode 16.2 with min iOS 15.
I got error in debug mode
Assertion failed: (reconstituted == accumulator), function setFixup64, file OutputFile.cpp, line 2975.
But project still can archive to IPA.
Anyone has the same issue as me?
Hello there,
I have been using all kind of apple products until now. I must create an application for a company for internal use and I want to distribute it via appstore. I have a problem that applications created are only available for a week nothing more without enrolling to apple developer program.
I created a developer account but it says "Your enrollment in the Apple Developer Program is under review. Please contact us.". I have sent an email regarding the problem but did not get any answers yet. Since I have to publish application as soon as possible I want urgent solution.
How to solve this problem?
Hi,
I have been attempting enroll in Apple Developer program with my organization. As part of the enrollment process, legal authority must be approved by a member of my organization. We have attempted submitting the approvals a couple times with no success. Recently we had an error on screen saying %%USE_I18N_STRING_ERROR%% and Verification Unsuccessful.
Would you be able to check the status of my application and if there is anything we need to do for verification?
Thank you for your time and help!
-Bob
I am enrolling to apple developer account and made a payment using UPI with Paytm and successfully setup Automatic payment from paytm and paid 8700 INR to apple but after that it is showing pending till now.
Since 3 days passed till now i contacted apple support but no responce also money is debited from my account.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
Developer Program