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App Review Time
Hi everyone, I’m looking for advice from other developers who have experienced long delays with Apple App Review and, hopefully, some assistance from someone at Apple who can look into my situation. My first iOS app, Parozo: Restaurant POS & KOT (version 1.0.0, build 6), has been stuck in “Waiting for Review” since October 4, 2026. As of today, October 13, it has been waiting for approximately nine days, and the review process still hasn’t started. I’ve contacted Apple App Review and Developer Support multiple times, but unfortunately, I haven’t received a meaningful response or any update explaining the delay. I also have an existing App Review support case (Case ID: 102988509189), but the issue remains unresolved. I understand that review times can vary, especially for a first submission, and I’m not asking Apple to bypass its review guidelines. My concern is the prolonged waiting period combined with the lack of communication, despite repeated attempts to reach support. As developers, we rely on the App Store review process to launch our products and plan our business activities. When a submission remains pending without any communication, it’s difficult to know whether we simply need to wait or whether some action is required from our side. I’m hoping this post might reach someone from Apple who can help check the submission status or direct me to the appropriate escalation channel. Has anyone experienced a similar situation recently? If you managed to get a response or resolve a submission that was stuck in “Waiting for Review,” I’d really appreciate hearing what worked for you. Thank you.
1
1
182
3w
My enrollment fee wasn't receive and i am asking for a non receipt confirmation
I am starting to feel i was scammed when i enrolled to this program. I paid on the right site using my macbook and was charged. been weeks when i followed up why my account is still pending. i was informed that apple.com didn't receive my payment because I cancelled my registration. "WHAT WOULD I CANCEL MY REGISTRATION?" when my intention is to register and paid the enrollment. My bank is requiring me for an email coming from apple confirming that they did not recieve my payment so that they can refund me. been a week and yet no reply. Frustrated!
0
0
103
3w
Apple Developer Program Enrolment Still Pending After Document Verification and Payment | How to Expedite Activation?
Hello Apple Developer Community, I enrolled in the Apple Developer Program and completed the required document submission and payment. However, my account status is still showing “Pending Enrolment,” and I have not received confirmation that my membership is active. I have already contacted Apple Support by email, and a support case has been registered. However, I have not received a response or a clear update on the status of my enrolment. My main concern is that my subscription period appears to have started after payment, even though my developer account is not yet active. This is preventing me from accessing the program benefits I paid for. I would appreciate guidance from anyone who has experienced a similar situation. Processing time: How long does Apple Developer Program enrolment normally take after submitting the required documents and completing payment? Expedited processing: Is there an official process to request expedited enrolment or escalate a pending application? Support escalation: If a support case has already been registered but there has been no response, what is the recommended next step? Membership validity: If activation is delayed due to Apple’s processing, can the membership start date or subscription validity be adjusted accordingly? Additional verification: Is there anything else I should check or submit to avoid further delays? I have completed the requested steps and am waiting for activation. I would appreciate any advice from Apple Developer Support or community members who have successfully resolved a similar issue. Thank you for your help.
0
0
173
3w
Enrollment loop bug: Payment form forced duplicate authorization holds, account stuck on "Pending"
Hi everyone, I am tracking an active bug in the Apple Developer Program web enrollment pipeline where the payment gateway is failing to register initial transactions, forcing duplicate authorization holds. Steps to reproduce: Initiated Individual Enrollment 2 days ago. Mobile identity verification app failed to focus/zoom properly, forcing me to use my MacBook FaceTime camera to take pictures of my ID. I completed the initial R1690.50 payment via the web form. Logged back in 24 hours later. The developer dashboard completely dropped the session history and reverted to an explicit "Action Required: Complete Payment" screen. Bank statement did not immediately reflect a posted debit. Followed the dashboard's prompt to resubmit payment info via the web form. Current Status: The system has now reserved R1690.50 twice from my bank account. Despite both amounts being held, the enrollment status remains indefinitely stuck on "Pending" with no activation email or account updates. Because this is a technical processing error where the portal is actively dropping transactional state history, standard automated ticket replies aren't resolving the loop. Has anyone else had their enrollment wedged by this specific payment loop glitch, and is there an engineering escalation path to force the portal to sync with the banking authorization? Apple not responding to my emails or tickets. I have no way to contact anyone or have anyone contact me
3
1
382
3w
Enrollment pending 20 days - payment page never appeared (Case ID: 102971862276)
Enrollment pending 20 days - payment page never appeared (Case ID: 102971862276) My Apple Developer Program enrollment has been pending since September 24 (20 days). The payment page never appeared in my account, so I have been unable to complete the purchase. I have followed up by email multiple times with no response, and phone support shows as unavailable whenever I check. Enrollment ID: ZS3C7LA2H9 Case ID: 102971862276 Could someone from Apple Developer Support please review this and enable the payment option so I can complete the enrollment?
1
0
413
4w
Subject: Enrolment still pending after a week – Web Order W1540930879
Hi Apple Developer Support, I enrolled in the Apple Developer Program on 2 October and it's still showing as pending. It's now been almost a week. I understand enrolments are usually processed within a couple of days, so I want to check nothing has gone wrong. Web order number: W1540930879 Enrolled: 2 October 2026 I have screenshots of my proof of purchase and of the confirmation saying my enrolment was complete, and I'm happy to send them through. My app is finished and ready to go. The enrolment is the only thing stopping me from testing and submitting it, so I'd really appreciate it if someone could take a look. Could you please: confirm where my enrolment is up to; let me know straight away if you need anything from me (ID, documents, anything at all). I'll send it the same day; give me a rough idea of when I can expect it to be approved. Thanks so much for your help. I'm keen to get this sorted and get my app out there. Kind regards, Caleb
1
0
416
Oct ’26
Enrolment (4R552SZ3LP) stuck in pending for 5+ weeks
Hello everyone, Our developer account has been stuck in pending since the end of August when we applied. No rejections, only 1 follow up email a week after application for our certificate of incorporation, which we provided. I've tried Apple support. Unfortunately, phone lines are unavaliable "Due to high call volumes" and there's no responses to my email, except a dead end a few weeks ago claiming that it was escalated and i'd hear back soon. Any help would be greatly appreciated! Anyone else been in my situation?
1
0
198
Oct ’26
Xcode components download stuck
I have a problem downloading Xcode components like Metal Toolchain or Developer Documentation. The action stuck with the status "Preparing to download". The symptoms started several weeks ago. I noticed this when my copy of Xcode 27 beta stopped showing the developer documentation. Strangely, when I re-launched Xcode it insists to download the Developer Documentation and keep showing "Preparing to download" while other components like Metal Toolchain, when I quit Xcode, it cancels the component download and that component status reverts to "Get". The symptoms continue thru the released version of Xcode27. Does anyone know the cure?
5
3
1.2k
Oct ’26
macOS Installer.app: how to omit Destination Select and Installation Type from the GUI wizard (not just skip them)
We ship a signed, notarized product archive (.pkg) built with pkgbuild + productbuild and a custom InstallerPlugins pane (ChoosePlugin.bundle). The payload must always install to the system volume (/). There is no supported alternate directory. customize="never" is set because there is a single component package; the user must not pick packages either. What we already do In Distribution.xml: Introduction ChoosePlugin.bundle Target Install PackageSelection is omitted. customize="never" is set. Observed behavior (current macOS) Destination Select (Target) If Target is kept in SectionOrder, the pane still appears in the wizard (often with a read-only / single-volume UI). That step is unused product-wise: the user cannot choose another location. If Target is removed from SectionOrder, Installer.app hangs on the Installation pane at “Preparing for installation…” (pagecontroller / no selected volume). So Target cannot be dropped if we still use the GUI Installer. Installation Type (PackageSelection) The pane does not run (correct). The sidebar still lists “Installation Type” (and often “Summary”) as grayed items. There is no documented way to hide those labels. There is no public InstallerPlugins API to auto-advance the native Destination Select pane (gotoNextPane only applies to our custom section). Question Is there a supported way (Distribution XML, InstallerSections.plist, productbuild, or otherwise) to: Not show Destination Select at all in Installer.app, while still installing to / and not hanging on Installation; and Not list Installation Type (and unused Summary) in the left-hand wizard list, when customize="never" and PackageSelection is omitted? If this is not supported, please confirm that: Destination Select must remain in SectionOrder for GUI installs even with rootVolumeOnly + domains limited to localSystem; and sidebar entries for unused built-in sections cannot be removed. Environment Product archive via productbuild --distribution --plugins macOS 13+ (tested on current macOS / Apple silicon) Custom plugin is universal (arm64 + x86_64) Silent / MDM path (installer -pkg … -target /) is acceptable for automation; this request is GUI Installer.app only.
0
0
217
Oct ’26
Apple reinstated my account, but Apple has not told Apple.
In August my developer account was suspended. I still have no idea why. Zero rejected builds before that, not one. I sent a description of my projects and the standard documents they asked for. Then on 11 September the email arrived: "We approved your reinstatement request. You can now sign in to your account and access development resources." It's October now, and I still cannot sign in or create new certificates. App Store Connect has me as Account Holder and Admin, with "Access to Certificates, Identifiers & Profiles" ticked and everything in order. developer.apple.com hands me the "Need assistance with accessing your developer account?" form. Xcode goes further. It signs in, finds my team, lists my revoked certificates, and then, asked to make a new one, says: "You are not allowed to perform this operation. Please check with one of your Team Admins." I am the Team Admin. Since September I have sent more than ten emails and been passed between three different advisors. Each of them assures me the issue is being actively worked on. I have an active app with tens of thousands of monthly users. They aren't exactly thrilled that the Android version has already been updated while the iPhone one hasn't. I have no idea what I’ll do if I need to release a hotfix. Our team was ready to ship several more projects. Right now we are all staring at the wall, and I keep paying for the backend of an app we never got to release. And no, we cannot publish it from another account: that would count as getting around the suspension, which is against Apple's rules. Case 102950490774, escalated 18 September, currently with an operations team that needs nothing from me. Anyone been through this? What moved it?
0
0
181
Oct ’26
App Suddenly Dropped Membership: Support Escalation Timeline?
Hi everyone, I’m trying to find out how long it typically takes for Senior Advisors or the Operations Team to resolve a broken membership sync, as we have been stuck with a production outage for over two days. Our annual membership was paid for and successfully processed back on August 24th. Everything seemed fine, and we had no warnings or emails from Apple indicating any issues. This past weekend, our users suddenly started reporting that they weren't receiving critical push notifications. When I logged into the developer dashboard to investigate, I was shocked to see a prompt telling us we needed to enroll. However, when I tried clicking through to re-enroll, the portal blocked me, stating I was already an account holder on a membership. I called phone support immediately. The first agent simply told me our team profile was "not active" and told me to wait for an email. After hearing nothing, I called back the next day. The second agent told me they were seeing a "chargeback" flag on their end and told me to check with my bank. I verified everything with our financial institution right away—the payment cleared perfectly over a month ago on August 24th, and there is absolutely no dispute or chargeback on our side. The case has now been escalated to the Operations Team, but it has been over two days of total silence. Our push notification services are completely down, causing a massive headache for our live app users. Has anyone else experienced this exact loop where the system says you aren't active but won't let you re-enroll? If you managed to get a Senior Advisor to fix this false chargeback flag, how long did it take, and is there any way to get them to temporarily restore push services while they fix their billing database? Thanks for any advice. Case ID 102978658957.
1
0
234
Sep ’26
SIRI AI AND APPLE INTELLIGENCE
Since I updated to this os 27 in my iPhone 16 plus the siri ai and Apple Intelligence is got freeze in “ Adding support for Siri is in progress. Siri will be unavailable until the update is complete. “ I updated on 21/09/2026 today date is 30/09/2026 I tried all troubleshooting methods and watch a bunch of YouTube videos, but still stuck in the same position. I contacted Apple support. But , they also do nothing. Please anyone help me to how to get siri ai beta @appleindia @applesupport
0
0
1.2k
Sep ’26
Enrollment Help
Why does support not have a phone number anymore? Apple publicly posts phone hours than doesn't actually have a phone support. I have sent several of the their online support ticket submissions but all I get is a general email that is probably an AI response because itsnt helpful at all. I need to know what documents they want me to submit for a Company Developer account. I did not get an email telling me what to submit. The response I keep getting tells me to submit documents based on the email sent last week but I never got an email. This has been going on for almost a month now and keep getting the same stupid emails. how can I get a real response or an actual email from a person or maybe a dang phone number!! this is quite frustrating and would of expected better support from apple than this.
0
0
279
Sep ’26
Individual-to-Organization migration stuck 3 months — Enrollment ID V5J8249V5Q — requesting escalation
Hello Apple Developer Support, I am requesting assistance with our Apple Developer Program enrollment migration from an individual account to an organization account, which has been stuck for [X months]. Timeline: Migration request submitted-3 months back Multiple phone calls and emails with Developer Support since last three months with no clear path forward or explanation of what is outstanding No specific blocker has been communicated to us despite repeated follow-up We urgently need this resolved as we have an app ready for immediate deployment and are fully blocked from publishing. Could an Apple Developer Support representative please review and advise: What specifically remains outstanding for this migration Whether any document or confirmation from our side is pending An estimated timeline for resolution Thank you for your help.
1
0
466
Sep ’26
Xcode is compiling all Swift files one at a time?
I have two apps; one is a subset of functionality of the other. The smaller app has about 170 Swift files. The larger app has these files plus about 120 more. So I would expect the larger app to take around twice as long to build. Instead, the smaller app takes less than a minute to build while the larger app takes over 13 minutes to build; to be exact, it takes 15.3 times longer. While reviewing the build report, I noticed that the smaller app compiles the Swift files in batches, with each batch taking around 10 seconds, but with up to 17 batches running at once. In contrast, the larger app compiles all 290 Swift files in one giant batch, so apparently there is no multithreading of the Swift compilation (see screen shots below). The difference in the number of batches the smaller app compiles at once roughly corresponds to the difference in overall build time. Is there a build setting I can change to make the larger app compile Swift files in multiple smaller batches as the smaller app is doing? I checked SWIFT_COMPILATION_MODE and it's the same in both apps (Incremental for debugging and Whole Module for release) but I don't know what other settings I should check.
3
0
1.1k
Sep ’26
Xcode crashes every time I click blue project icon
Whenever I click the blue project button below for my ios application (in an attempt to get to Signing & Capabilities), my Xcode application crashes. I've tried the following: Deleting xcuserdata folder under project.xcworkspace Purging derived data in ~/Library/Developer/Xcode/DerivedData Clearing Xcode preferences with defaults delete com.apple.dt.Xcode
0
0
235
Sep ’26
App Review Time
Hi everyone, I’m looking for advice from other developers who have experienced long delays with Apple App Review and, hopefully, some assistance from someone at Apple who can look into my situation. My first iOS app, Parozo: Restaurant POS & KOT (version 1.0.0, build 6), has been stuck in “Waiting for Review” since October 4, 2026. As of today, October 13, it has been waiting for approximately nine days, and the review process still hasn’t started. I’ve contacted Apple App Review and Developer Support multiple times, but unfortunately, I haven’t received a meaningful response or any update explaining the delay. I also have an existing App Review support case (Case ID: 102988509189), but the issue remains unresolved. I understand that review times can vary, especially for a first submission, and I’m not asking Apple to bypass its review guidelines. My concern is the prolonged waiting period combined with the lack of communication, despite repeated attempts to reach support. As developers, we rely on the App Store review process to launch our products and plan our business activities. When a submission remains pending without any communication, it’s difficult to know whether we simply need to wait or whether some action is required from our side. I’m hoping this post might reach someone from Apple who can help check the submission status or direct me to the appropriate escalation channel. Has anyone experienced a similar situation recently? If you managed to get a response or resolve a submission that was stuck in “Waiting for Review,” I’d really appreciate hearing what worked for you. Thank you.
Replies
1
Boosts
1
Views
182
Activity
3w
My enrollment fee wasn't receive and i am asking for a non receipt confirmation
I am starting to feel i was scammed when i enrolled to this program. I paid on the right site using my macbook and was charged. been weeks when i followed up why my account is still pending. i was informed that apple.com didn't receive my payment because I cancelled my registration. "WHAT WOULD I CANCEL MY REGISTRATION?" when my intention is to register and paid the enrollment. My bank is requiring me for an email coming from apple confirming that they did not recieve my payment so that they can refund me. been a week and yet no reply. Frustrated!
Replies
0
Boosts
0
Views
103
Activity
3w
Apple Developer Program Enrolment Still Pending After Document Verification and Payment | How to Expedite Activation?
Hello Apple Developer Community, I enrolled in the Apple Developer Program and completed the required document submission and payment. However, my account status is still showing “Pending Enrolment,” and I have not received confirmation that my membership is active. I have already contacted Apple Support by email, and a support case has been registered. However, I have not received a response or a clear update on the status of my enrolment. My main concern is that my subscription period appears to have started after payment, even though my developer account is not yet active. This is preventing me from accessing the program benefits I paid for. I would appreciate guidance from anyone who has experienced a similar situation. Processing time: How long does Apple Developer Program enrolment normally take after submitting the required documents and completing payment? Expedited processing: Is there an official process to request expedited enrolment or escalate a pending application? Support escalation: If a support case has already been registered but there has been no response, what is the recommended next step? Membership validity: If activation is delayed due to Apple’s processing, can the membership start date or subscription validity be adjusted accordingly? Additional verification: Is there anything else I should check or submit to avoid further delays? I have completed the requested steps and am waiting for activation. I would appreciate any advice from Apple Developer Support or community members who have successfully resolved a similar issue. Thank you for your help.
Replies
0
Boosts
0
Views
173
Activity
3w
Enrollment loop bug: Payment form forced duplicate authorization holds, account stuck on "Pending"
Hi everyone, I am tracking an active bug in the Apple Developer Program web enrollment pipeline where the payment gateway is failing to register initial transactions, forcing duplicate authorization holds. Steps to reproduce: Initiated Individual Enrollment 2 days ago. Mobile identity verification app failed to focus/zoom properly, forcing me to use my MacBook FaceTime camera to take pictures of my ID. I completed the initial R1690.50 payment via the web form. Logged back in 24 hours later. The developer dashboard completely dropped the session history and reverted to an explicit "Action Required: Complete Payment" screen. Bank statement did not immediately reflect a posted debit. Followed the dashboard's prompt to resubmit payment info via the web form. Current Status: The system has now reserved R1690.50 twice from my bank account. Despite both amounts being held, the enrollment status remains indefinitely stuck on "Pending" with no activation email or account updates. Because this is a technical processing error where the portal is actively dropping transactional state history, standard automated ticket replies aren't resolving the loop. Has anyone else had their enrollment wedged by this specific payment loop glitch, and is there an engineering escalation path to force the portal to sync with the banking authorization? Apple not responding to my emails or tickets. I have no way to contact anyone or have anyone contact me
Replies
3
Boosts
1
Views
382
Activity
3w
Enrollment pending 20 days - payment page never appeared (Case ID: 102971862276)
Enrollment pending 20 days - payment page never appeared (Case ID: 102971862276) My Apple Developer Program enrollment has been pending since September 24 (20 days). The payment page never appeared in my account, so I have been unable to complete the purchase. I have followed up by email multiple times with no response, and phone support shows as unavailable whenever I check. Enrollment ID: ZS3C7LA2H9 Case ID: 102971862276 Could someone from Apple Developer Support please review this and enable the payment option so I can complete the enrollment?
Replies
1
Boosts
0
Views
413
Activity
4w
Apple developer propgram is not getting approved from a long time
I enrolled in the developer program on 29 September still account showing pending status in this frustration i also made payment at another account that one is also showing nothing right now. please resolve this issue. my app launch is getting delayed Order ID:MQ5T295Q31 Document:786197899875
Replies
0
Boosts
0
Views
406
Activity
Oct ’26
Subject: Enrolment still pending after a week – Web Order W1540930879
Hi Apple Developer Support, I enrolled in the Apple Developer Program on 2 October and it's still showing as pending. It's now been almost a week. I understand enrolments are usually processed within a couple of days, so I want to check nothing has gone wrong. Web order number: W1540930879 Enrolled: 2 October 2026 I have screenshots of my proof of purchase and of the confirmation saying my enrolment was complete, and I'm happy to send them through. My app is finished and ready to go. The enrolment is the only thing stopping me from testing and submitting it, so I'd really appreciate it if someone could take a look. Could you please: confirm where my enrolment is up to; let me know straight away if you need anything from me (ID, documents, anything at all). I'll send it the same day; give me a rough idea of when I can expect it to be approved. Thanks so much for your help. I'm keen to get this sorted and get my app out there. Kind regards, Caleb
Replies
1
Boosts
0
Views
416
Activity
Oct ’26
Enrolment (4R552SZ3LP) stuck in pending for 5+ weeks
Hello everyone, Our developer account has been stuck in pending since the end of August when we applied. No rejections, only 1 follow up email a week after application for our certificate of incorporation, which we provided. I've tried Apple support. Unfortunately, phone lines are unavaliable "Due to high call volumes" and there's no responses to my email, except a dead end a few weeks ago claiming that it was escalated and i'd hear back soon. Any help would be greatly appreciated! Anyone else been in my situation?
Replies
1
Boosts
0
Views
198
Activity
Oct ’26
Xcode components download stuck
I have a problem downloading Xcode components like Metal Toolchain or Developer Documentation. The action stuck with the status "Preparing to download". The symptoms started several weeks ago. I noticed this when my copy of Xcode 27 beta stopped showing the developer documentation. Strangely, when I re-launched Xcode it insists to download the Developer Documentation and keep showing "Preparing to download" while other components like Metal Toolchain, when I quit Xcode, it cancels the component download and that component status reverts to "Get". The symptoms continue thru the released version of Xcode27. Does anyone know the cure?
Replies
5
Boosts
3
Views
1.2k
Activity
Oct ’26
macOS Installer.app: how to omit Destination Select and Installation Type from the GUI wizard (not just skip them)
We ship a signed, notarized product archive (.pkg) built with pkgbuild + productbuild and a custom InstallerPlugins pane (ChoosePlugin.bundle). The payload must always install to the system volume (/). There is no supported alternate directory. customize="never" is set because there is a single component package; the user must not pick packages either. What we already do In Distribution.xml: Introduction ChoosePlugin.bundle Target Install PackageSelection is omitted. customize="never" is set. Observed behavior (current macOS) Destination Select (Target) If Target is kept in SectionOrder, the pane still appears in the wizard (often with a read-only / single-volume UI). That step is unused product-wise: the user cannot choose another location. If Target is removed from SectionOrder, Installer.app hangs on the Installation pane at “Preparing for installation…” (pagecontroller / no selected volume). So Target cannot be dropped if we still use the GUI Installer. Installation Type (PackageSelection) The pane does not run (correct). The sidebar still lists “Installation Type” (and often “Summary”) as grayed items. There is no documented way to hide those labels. There is no public InstallerPlugins API to auto-advance the native Destination Select pane (gotoNextPane only applies to our custom section). Question Is there a supported way (Distribution XML, InstallerSections.plist, productbuild, or otherwise) to: Not show Destination Select at all in Installer.app, while still installing to / and not hanging on Installation; and Not list Installation Type (and unused Summary) in the left-hand wizard list, when customize="never" and PackageSelection is omitted? If this is not supported, please confirm that: Destination Select must remain in SectionOrder for GUI installs even with rootVolumeOnly + domains limited to localSystem; and sidebar entries for unused built-in sections cannot be removed. Environment Product archive via productbuild --distribution --plugins macOS 13+ (tested on current macOS / Apple silicon) Custom plugin is universal (arm64 + x86_64) Silent / MDM path (installer -pkg … -target /) is acceptable for automation; this request is GUI Installer.app only.
Replies
0
Boosts
0
Views
217
Activity
Oct ’26
Apple reinstated my account, but Apple has not told Apple.
In August my developer account was suspended. I still have no idea why. Zero rejected builds before that, not one. I sent a description of my projects and the standard documents they asked for. Then on 11 September the email arrived: "We approved your reinstatement request. You can now sign in to your account and access development resources." It's October now, and I still cannot sign in or create new certificates. App Store Connect has me as Account Holder and Admin, with "Access to Certificates, Identifiers & Profiles" ticked and everything in order. developer.apple.com hands me the "Need assistance with accessing your developer account?" form. Xcode goes further. It signs in, finds my team, lists my revoked certificates, and then, asked to make a new one, says: "You are not allowed to perform this operation. Please check with one of your Team Admins." I am the Team Admin. Since September I have sent more than ten emails and been passed between three different advisors. Each of them assures me the issue is being actively worked on. I have an active app with tens of thousands of monthly users. They aren't exactly thrilled that the Android version has already been updated while the iPhone one hasn't. I have no idea what I’ll do if I need to release a hotfix. Our team was ready to ship several more projects. Right now we are all staring at the wall, and I keep paying for the backend of an app we never got to release. And no, we cannot publish it from another account: that would count as getting around the suspension, which is against Apple's rules. Case 102950490774, escalated 18 September, currently with an operations team that needs nothing from me. Anyone been through this? What moved it?
Replies
0
Boosts
0
Views
181
Activity
Oct ’26
App Suddenly Dropped Membership: Support Escalation Timeline?
Hi everyone, I’m trying to find out how long it typically takes for Senior Advisors or the Operations Team to resolve a broken membership sync, as we have been stuck with a production outage for over two days. Our annual membership was paid for and successfully processed back on August 24th. Everything seemed fine, and we had no warnings or emails from Apple indicating any issues. This past weekend, our users suddenly started reporting that they weren't receiving critical push notifications. When I logged into the developer dashboard to investigate, I was shocked to see a prompt telling us we needed to enroll. However, when I tried clicking through to re-enroll, the portal blocked me, stating I was already an account holder on a membership. I called phone support immediately. The first agent simply told me our team profile was "not active" and told me to wait for an email. After hearing nothing, I called back the next day. The second agent told me they were seeing a "chargeback" flag on their end and told me to check with my bank. I verified everything with our financial institution right away—the payment cleared perfectly over a month ago on August 24th, and there is absolutely no dispute or chargeback on our side. The case has now been escalated to the Operations Team, but it has been over two days of total silence. Our push notification services are completely down, causing a massive headache for our live app users. Has anyone else experienced this exact loop where the system says you aren't active but won't let you re-enroll? If you managed to get a Senior Advisor to fix this false chargeback flag, how long did it take, and is there any way to get them to temporarily restore push services while they fix their billing database? Thanks for any advice. Case ID 102978658957.
Replies
1
Boosts
0
Views
234
Activity
Sep ’26
SIRI AI AND APPLE INTELLIGENCE
Since I updated to this os 27 in my iPhone 16 plus the siri ai and Apple Intelligence is got freeze in “ Adding support for Siri is in progress. Siri will be unavailable until the update is complete. “ I updated on 21/09/2026 today date is 30/09/2026 I tried all troubleshooting methods and watch a bunch of YouTube videos, but still stuck in the same position. I contacted Apple support. But , they also do nothing. Please anyone help me to how to get siri ai beta @appleindia @applesupport
Replies
0
Boosts
0
Views
1.2k
Activity
Sep ’26
Enrollment Help
Why does support not have a phone number anymore? Apple publicly posts phone hours than doesn't actually have a phone support. I have sent several of the their online support ticket submissions but all I get is a general email that is probably an AI response because itsnt helpful at all. I need to know what documents they want me to submit for a Company Developer account. I did not get an email telling me what to submit. The response I keep getting tells me to submit documents based on the email sent last week but I never got an email. This has been going on for almost a month now and keep getting the same stupid emails. how can I get a real response or an actual email from a person or maybe a dang phone number!! this is quite frustrating and would of expected better support from apple than this.
Replies
0
Boosts
0
Views
279
Activity
Sep ’26
Individual-to-Organization migration stuck 3 months — Enrollment ID V5J8249V5Q — requesting escalation
Hello Apple Developer Support, I am requesting assistance with our Apple Developer Program enrollment migration from an individual account to an organization account, which has been stuck for [X months]. Timeline: Migration request submitted-3 months back Multiple phone calls and emails with Developer Support since last three months with no clear path forward or explanation of what is outstanding No specific blocker has been communicated to us despite repeated follow-up We urgently need this resolved as we have an app ready for immediate deployment and are fully blocked from publishing. Could an Apple Developer Support representative please review and advise: What specifically remains outstanding for this migration Whether any document or confirmation from our side is pending An estimated timeline for resolution Thank you for your help.
Replies
1
Boosts
0
Views
466
Activity
Sep ’26
Xcode is compiling all Swift files one at a time?
I have two apps; one is a subset of functionality of the other. The smaller app has about 170 Swift files. The larger app has these files plus about 120 more. So I would expect the larger app to take around twice as long to build. Instead, the smaller app takes less than a minute to build while the larger app takes over 13 minutes to build; to be exact, it takes 15.3 times longer. While reviewing the build report, I noticed that the smaller app compiles the Swift files in batches, with each batch taking around 10 seconds, but with up to 17 batches running at once. In contrast, the larger app compiles all 290 Swift files in one giant batch, so apparently there is no multithreading of the Swift compilation (see screen shots below). The difference in the number of batches the smaller app compiles at once roughly corresponds to the difference in overall build time. Is there a build setting I can change to make the larger app compile Swift files in multiple smaller batches as the smaller app is doing? I checked SWIFT_COMPILATION_MODE and it's the same in both apps (Incremental for debugging and Whole Module for release) but I don't know what other settings I should check.
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3
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0
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1.1k
Activity
Sep ’26
Xcode crashes every time I click blue project icon
Whenever I click the blue project button below for my ios application (in an attempt to get to Signing & Capabilities), my Xcode application crashes. I've tried the following: Deleting xcuserdata folder under project.xcworkspace Purging derived data in ~/Library/Developer/Xcode/DerivedData Clearing Xcode preferences with defaults delete com.apple.dt.Xcode
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0
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0
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235
Activity
Sep ’26