Feedback Assistant

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Use Feedback Assistant to report issues and give suggestions about using Apple software and developing for Apple platforms.

Posts under Feedback Assistant tag

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Payment problem & For 4 months the Apple Payment team has not responded to emails
Hello everyone For a year now my partner and I have been having problems receiving payment from Apple. For a whole year we have been writing letters to the mail and not getting a constructive and clear answer. For the last 4 months we have stopped receiving any answers at all. Can you tell me who has had problems with Apple ignoring our letters? What to do in such a case
0
0
597
Feb ’24
My experience with Technical Support - Total Disappointment
Recently, our team bumped into a crash that we cannot resolve. We looked for help everywhere. I asked people here on forums, team asked about 10 fellow developers and the question on SO was created. Nobody knows the reason for the crash, nobody can find a workaround. So, as the last resort, I called for Apple Technical Support (aka code-level support). I assumed that people there understand how things work under the hood. Considering that this service is limited (2 TSI per year, otherwise paid), I expected the quality to be high. In fact, it didn't help us to resolve the problem, and I was disappointed how irrelevant the provided support could be. TLDR: The dev didn't even open the test project! I described the memory crash with WidgetKit-based complication. I spend my time capturing video, finding watch logs on my iPhone and creating a sample project. I attached console output, stack traces and a couple of screenshots. I even provided a .watchface file, so they can reproduce the configuration. This together took about 6-8 hours of work. I explained what happens in detail: steps to reproduce, what I've tried. I asked the support to recommend me way to present only the specified complications. Then I submitted the issue and started to wait. It took them 1 week to responsd. I pointed my sight on the email with excitement, expecting to finally get the resolution. But what I found there was disappointing. The software engineer, Rico, quoted only a couple of sentences from my list. His letter contained only 4 lines of text (not including greetings and cheers). In the first line he recommended to use preprocessor macro to enable only necessary complications, which is nonsense. Of course we need to change complications dynamically, when the user selects them. I two next lines he recommends to use if statement in WidgetBundle to dynamically unlock the complications. I already knew that it isn't possible. Because, quote: "if statements in a WidgetBundleBuilder can only be used with #available clauses" @available(*, unavailable, message: "if statements in a WidgetBundleBuilder can only be used with #available clauses") public static func buildOptional<W>(_ widget: W?) where W : Widget The last line cancelled everything before, Rico said that this can't be done at runtime. Probably, he added that after reading the documentation, but forgot to edit his previous statements. I didn't give up completely. I decided to skip the design discussions and get the info that Rico could probably have, due to his access to the software. Why the extension using so much memory? I also asked him, if he was able to build the project and reproduce the bug. Another week passed. I'm sending a follow-up message. That worked, after another 3 days I got the response: Finally some useful information! Timeline and views are being archived to disk (all simultaneously), that's why the memory usage is so high. Basically, a widget design issue. But anyway, we have what we have. Then next line, he has written this: "Complications are deprecated". What? But wait, he thinks that we use ClockKit, and recommends migrating to WidgetKit. So Rico completely forgot that we discussed WidgetBundle and SwiftUI before 🤡 He honestly tells me that he didn't open the project. Why? Because "Complications are unlikely to be supported", he says. So he "forgot" WidgetKit on intention, this gave him an excuse to ignore the sample project. My time was invested for nothing! I believe there's no need in further conversation with Rico. I will provide the detailed feedback to the Apple. And I'm posting it publicly to make sure that Rico gets the attention he deserves. If you want to know more technical details about the issue, you can check the following links: https://stackoverflow.com/q/77855303/1746142 https://developer.apple.com/forums/thread/744726
1
1
1.1k
Feb ’24
Interoperability requests in the EU
There are several questions regaring the following guide about Interoperability requests in the EU. Will other developers be able to use all the APIs that have been created? For non-EU applications? If it's a private API, would there be a list of all the APIs that have been implemented to see who has which one? Will there be a difference in priority between feature requests submitted through Feedback Assistant and interoperability requests?
0
1
785
Feb ’24
help
salutare tuturor Ajutatima va rog cu o problema, am resetat iphoneul 13 pentru a elibera spatiul de stocare, dupa resetarea acestua cand vreau sal configurez, imi cere id ul si parola, am incerct sa le pun dar imi spune ca parola dau id ul este gresit, am incercat sa schimb parola, dar nu merge, nu pot face nimic acum, cum pot rezolva aceasta problema, nu am nici o metoda de recuperare a parolei
1
0
781
Jan ’24
textEdit Tab issue
we can create multiple files in a single instance of TextEdit using tab feature. But we can't open multiple files in a single instance. (for example I want to open 4 files together, It open but with 4 different TextEdit window "Image-2") so switching from one file to another file is difficult. Issue: Unable to open multiple files together in TextEdit. Suggestion/Request: we should be able to open multiple files together in TextEdit. Please see the attached screenshot (image-1) from "Sublime text" file where we can open multiple files together. and (image-2) when we try to open multiple file with "TextEdit". Image-1 Image-2
2
0
725
Dec ’23
In Xcode Cloud the archiving process keeps failing due to time out.
Every time I the Xcode Cloud want to archive the project, after 30 minutes it says "The step invocation hit a user timeout. The xcodebuild archive invocation timed out. No activity has been detected on stdout, stderr or the result bundle in 30 minutes." I added a step before archiving to build the project and it was ok. Do you have any suggestions on why this keeps happening? It happens constantly to me.
2
1
2.3k
Dec ’23
How to actually enable the feedback assistant app??
This page talks about the Feedback Assistant app for developers, and how it's the preferred way to submit feedback. But I didn't see anything obvious about how to get it. So I look for it in the app store. Nothing.About 5 minutes of searching brings me back to a well-hidden sentence on that page saying that it's on the home screen if you have a Beta version installed, but you can enable it on the publicly released versions by "installing a beta profile".I have no idea what that means. I can find no info on the web or the searching the developer site about how to "install a beta profile". I find instructions for installing Beta versions of iOS, but don't see anything about how to get the app without actually installing a beta OS.I did find a (sketchy as F...) website called betaprofiles.com &amp;lt;--- (don't click) that downloads and tries to install software on my Mac. (To which I said 'ell no). Seems an opportunist noticed this gaping vacuum that Apple created and stepped in to "fill it". I wonder how many people have gotten malware because of this lack of documentation.Sorry, frustrated as heck.OK, finally stumbled on the instructions in a MacWorld article. I guess I've started downloading "the profile", it will supposedly notify me when it's finished downloading, but I can't confirm that's actually happening. And I still don't even know what a "profile" is or what will happen if I "install" it.Seriously, this info should be easier to find. Searching these terms should bring up an informative article on apple.com at the top of the results, not some shady (AFAICT) malware site, and the best info being on MacWorld.
12
2
15k
Dec ’23
Apple TV app for Windows 10
Hi, I am using the Apple TV application on a computer with Windows 10. For some time now I have had problems with playing video material. It often happens that there is a black screen in the background, there is sound playing and at some point the entire application freezes. only restarting the computer will help. I was looking for a solution on the Internet and found that many people had a similar problem. The second problem is that the video cannot be played at all, and video clips do not work in the Apple Music application. Only resetting the application helps. The attached video shows a problem with displaying subtitles embedded in the movie "An Apple Original", this problem does not occur in trailers, etc. This can be seen at the end of the trailer where the inscription "December 15 ", he just doesn't blink. I would like to point out that this effect does not occur when I watch it through the Chrome browser. I use the application because it is possible to download a movie/series to disk, which allows me to eliminate any overdubs and jams by streaming directly. From what you can see, both applications are in the beta, preview phase. Have any of you had similar problems? Where can I report it so that developers (I don't know if it's Apple or Microsoft) eliminate it? So when will both applications be released in their final version? https://photos.app.goo.gl/1zuyLS5KjGhSRHM87 Thank you in advance for your answer and help. Regards.
1
0
1.5k
Dec ’23
Provisioning Profile
Hi all I have made an application on Windows Adobe Animate /Air ios. when I tried to get a provisioning profile from Adobe, they said I would have to get this from Apple. So I had to join an Apple developers program which I did at a cost of £79 non-refundable. I began to make up my Provisioning profile on apple developers site and at the very end of the process it told me to press a dedicated button on my Apple computer well I don't have an Apple computer that's why I made the application on Windows Adobe Animate with Air ios converter. When I pointed this out to Adobe their reply was to ask Apple if there is a way round this problem. Well I am asking you guys, is there a way round this? Alan
0
0
584
Nov ’23
Bug: Can't file Feedback reports in Feedback Assistant
I'm unable to file bug reports in Feedback Assistant. To reproduce: Navigate to https://feedbackassistant.apple.com/ (I'm logged in) Click the Create button in the header, taking you to https://feedbackassistant.apple.com/new-form-response Click any category button Expected: A form to fill out Actual: A blank white screen; no way to fill out the form I've tested this in Safari 17.1 and Chrome 119 on macOS Sonoma 14.1 I see an error in when I open Safari Web Inspector: Failed to load resource: the server responded with a status of 404 (Not Found) https://appleseed.apple.com/sp/en-US/feedback/forms/3027
2
0
925
Nov ’23
How to release my application in somalia from appstore.
Currently, I am encountering a challenge in releasing my application in Somalia as the country is not listed in the App Store distribution options. Even the Apple support team has not been able to provide sufficient information on this matter. I kindly seek assistance from anyone who can guide me through the necessary procedures to make my application available for users in Somalia. Your insights and help on this issue would be greatly appreciated.
0
0
754
Nov ’23
Apple, please take this on board
Downloading Xcode used to be reliable. Now it only takes a single sub-second outage of your network to kick the download into oblivion and make it start again. Please can you put fault tolerance and recivery back into App Store for downloads. Not only does it take 10x as long with all the restarts, on some networks (like Starlink) where sub-second disconnects are expected, it uses up your entire data allowance by (for example) downloading 99% of the 3.21GB and then starting again, and again, and again.... I've reported this on feedback assistant, but did not get a repsonse. Alternativey do we need to go back to days of Mac OSX Tiger and ship developer CDs! I remeber getting my first developer kit back in the day, in a big box full of CDs and printed manuals! I think I still have them somewhere... and UPS would turn up every now and again with updates on CD! Ahhh....
4
0
815
Oct ’23
Error 1110 - Report & Solution (Data Recovery)
Hello everyone, I'd like to post this so the issue becomes known to the Apple team and developers. I believe this information is very valuable for the company and would improve the lives of multiple customers around the globe and people wouldn't have to experiment with unknown 3rd party tools and possibly compromise their data. I've talked about this to a Senior Advisor and I was recommended to leave a post and feedback about this issue. In this post I'll be talking about Data Recovery possibility for a lot of people who encounter "Error 1110" in iTunes. What causes Error 1110 (common)? User takes up all of the storage space available on the iOS device. Software begins to malfunction or in my case begins to update overnight leading to a catastrophic failure. Device not booting. What is Error 1110? Device doesn't have enough storage space to boot or update. Only option available is "Restore" via iTunes. Device is stuck in a bootloop or constantly boots into Recovery Mode. iTunes isn't able to "Update" the device due to the following sample error: <key>AMRError</key> <integer>1110</integer> <string>Upgrade Install failed(ENOSPC) TotalSpace: 122070 MB InitialFreeSpace: 1675 MB FreeSpaceAfterCleanup: 1675 InitialDataVolumeUsage: 113289 MB DataVolumeUsageAfterCleanup: 113289 MB RequiredAdditionalSpace: 5956 MB </string> Consequences of this issue are as follows: Unable to boot device to retrieve data such as: Photos, Videos, etc... Forces customer or user to perform a software reset via iTunes. I'd like to point out that I've ran into loads of devices with Error 1110 including my own. This has been happening way more ever since iOS 10 release. In the last 4 years I've tried many repair shops and asked around for solutions to no avail. So I ended up digging deeper into this and found hundreds of posts around the web with people running into this issue. Reached out to numerous repair shops to see how often this occurs and it looks like it's a constant issue. So I took the time to investigate and come up with some solutions. Solutions that would help: Create a signed iOS copy every single time a new iOS releases. The copy would be a iOS (Light) version with all of the current security features but without system apps such as: Camera, Safari, Calendar, etc... However, it would be important that we do not allow downgrading these versions publicly either due to security reasons. So each release there would be 2 iOS versions. For example, we could implement the following: iOS 16.0.2 & iOS 16.0.2 (Light). This would definitely guarantee a fix for majority of people. In addition, this light iOS version could perform slight repairs to the current OS. The idea behind it is similar to a safe boot. Allow customers to send out their devices to Apple repair for a fee in order to downgrade iOS version that isn't being signed in order to successfully update device and repair the firmware. Afterwards, upload customers data to iCloud and reset the device. Why would this solution work? because lower iOS versions require less storage space and the chances of data retrieval increase. I personally like the first option as it would allow users to repair their devices from home. The second solution could be a temporary fix. However, second option doesn't necessarily guarantee data retrieval or a fix to the problem. Please let me know of what you guys think and if you have any suggestions. Feel free to reach out to me with questions as I've experimented with a load of such devices. Couple devices I've managed to fix for others but sadly haven't been able to fix mine as the storage situation is more severe on mine. There are people who lost years worth of information and so did I.
25
3
18k
Oct ’23
Feedback Assistant - Lack of Responses
Lately, whenever I submit a bug report via Feedback Assistant, I never receive any responses or requests for additional information from Apple. It feels like my bug reports are completely ignored, which discourages me from writing additional bug reports. Is anyone else having the same experience? As an example, I submitted several bug reports with regards to iOS 14 beta over a month ago, and I have yet to hear back from Apple.
21
12
8k
Oct ’23
viber on iphone 14pro max
"Hello, I am not a developer, but I have a problem with Viber. Audio messages are not downloading, and pictures are loading poorly. This happened after I switched from my Samsung to an iPhone 14 Pro Max. I've tried reinstalling, the internet is good, and my girlfriend with the same phone has a similar issue."
1
0
900
Sep ’23
Payment problem & For 4 months the Apple Payment team has not responded to emails
Hello everyone For a year now my partner and I have been having problems receiving payment from Apple. For a whole year we have been writing letters to the mail and not getting a constructive and clear answer. For the last 4 months we have stopped receiving any answers at all. Can you tell me who has had problems with Apple ignoring our letters? What to do in such a case
Replies
0
Boosts
0
Views
597
Activity
Feb ’24
Is app store better than play store for developers?
Hi guys, Do you think app store is better than play store for developers? I personally think that even if it's a same App., iOS version is more user-friendly in some reason. What could be causing this difference?
Replies
1
Boosts
0
Views
876
Activity
Feb ’24
My experience with Technical Support - Total Disappointment
Recently, our team bumped into a crash that we cannot resolve. We looked for help everywhere. I asked people here on forums, team asked about 10 fellow developers and the question on SO was created. Nobody knows the reason for the crash, nobody can find a workaround. So, as the last resort, I called for Apple Technical Support (aka code-level support). I assumed that people there understand how things work under the hood. Considering that this service is limited (2 TSI per year, otherwise paid), I expected the quality to be high. In fact, it didn't help us to resolve the problem, and I was disappointed how irrelevant the provided support could be. TLDR: The dev didn't even open the test project! I described the memory crash with WidgetKit-based complication. I spend my time capturing video, finding watch logs on my iPhone and creating a sample project. I attached console output, stack traces and a couple of screenshots. I even provided a .watchface file, so they can reproduce the configuration. This together took about 6-8 hours of work. I explained what happens in detail: steps to reproduce, what I've tried. I asked the support to recommend me way to present only the specified complications. Then I submitted the issue and started to wait. It took them 1 week to responsd. I pointed my sight on the email with excitement, expecting to finally get the resolution. But what I found there was disappointing. The software engineer, Rico, quoted only a couple of sentences from my list. His letter contained only 4 lines of text (not including greetings and cheers). In the first line he recommended to use preprocessor macro to enable only necessary complications, which is nonsense. Of course we need to change complications dynamically, when the user selects them. I two next lines he recommends to use if statement in WidgetBundle to dynamically unlock the complications. I already knew that it isn't possible. Because, quote: "if statements in a WidgetBundleBuilder can only be used with #available clauses" @available(*, unavailable, message: "if statements in a WidgetBundleBuilder can only be used with #available clauses") public static func buildOptional<W>(_ widget: W?) where W : Widget The last line cancelled everything before, Rico said that this can't be done at runtime. Probably, he added that after reading the documentation, but forgot to edit his previous statements. I didn't give up completely. I decided to skip the design discussions and get the info that Rico could probably have, due to his access to the software. Why the extension using so much memory? I also asked him, if he was able to build the project and reproduce the bug. Another week passed. I'm sending a follow-up message. That worked, after another 3 days I got the response: Finally some useful information! Timeline and views are being archived to disk (all simultaneously), that's why the memory usage is so high. Basically, a widget design issue. But anyway, we have what we have. Then next line, he has written this: "Complications are deprecated". What? But wait, he thinks that we use ClockKit, and recommends migrating to WidgetKit. So Rico completely forgot that we discussed WidgetBundle and SwiftUI before 🤡 He honestly tells me that he didn't open the project. Why? Because "Complications are unlikely to be supported", he says. So he "forgot" WidgetKit on intention, this gave him an excuse to ignore the sample project. My time was invested for nothing! I believe there's no need in further conversation with Rico. I will provide the detailed feedback to the Apple. And I'm posting it publicly to make sure that Rico gets the attention he deserves. If you want to know more technical details about the issue, you can check the following links: https://stackoverflow.com/q/77855303/1746142 https://developer.apple.com/forums/thread/744726
Replies
1
Boosts
1
Views
1.1k
Activity
Feb ’24
Interoperability requests in the EU
There are several questions regaring the following guide about Interoperability requests in the EU. Will other developers be able to use all the APIs that have been created? For non-EU applications? If it's a private API, would there be a list of all the APIs that have been implemented to see who has which one? Will there be a difference in priority between feature requests submitted through Feedback Assistant and interoperability requests?
Replies
0
Boosts
1
Views
785
Activity
Feb ’24
help
salutare tuturor Ajutatima va rog cu o problema, am resetat iphoneul 13 pentru a elibera spatiul de stocare, dupa resetarea acestua cand vreau sal configurez, imi cere id ul si parola, am incerct sa le pun dar imi spune ca parola dau id ul este gresit, am incercat sa schimb parola, dar nu merge, nu pot face nimic acum, cum pot rezolva aceasta problema, nu am nici o metoda de recuperare a parolei
Replies
1
Boosts
0
Views
781
Activity
Jan ’24
Look up DUNS error
After filling out all the boxes and entering the captcha - an error pops up, second day in a row. What should I do, please tell me? [Personal Information Edited by Moderator]
Replies
0
Boosts
0
Views
630
Activity
Dec ’23
textEdit Tab issue
we can create multiple files in a single instance of TextEdit using tab feature. But we can't open multiple files in a single instance. (for example I want to open 4 files together, It open but with 4 different TextEdit window "Image-2") so switching from one file to another file is difficult. Issue: Unable to open multiple files together in TextEdit. Suggestion/Request: we should be able to open multiple files together in TextEdit. Please see the attached screenshot (image-1) from "Sublime text" file where we can open multiple files together. and (image-2) when we try to open multiple file with "TextEdit". Image-1 Image-2
Replies
2
Boosts
0
Views
725
Activity
Dec ’23
In Xcode Cloud the archiving process keeps failing due to time out.
Every time I the Xcode Cloud want to archive the project, after 30 minutes it says "The step invocation hit a user timeout. The xcodebuild archive invocation timed out. No activity has been detected on stdout, stderr or the result bundle in 30 minutes." I added a step before archiving to build the project and it was ok. Do you have any suggestions on why this keeps happening? It happens constantly to me.
Replies
2
Boosts
1
Views
2.3k
Activity
Dec ’23
How to actually enable the feedback assistant app??
This page talks about the Feedback Assistant app for developers, and how it's the preferred way to submit feedback. But I didn't see anything obvious about how to get it. So I look for it in the app store. Nothing.About 5 minutes of searching brings me back to a well-hidden sentence on that page saying that it's on the home screen if you have a Beta version installed, but you can enable it on the publicly released versions by "installing a beta profile".I have no idea what that means. I can find no info on the web or the searching the developer site about how to "install a beta profile". I find instructions for installing Beta versions of iOS, but don't see anything about how to get the app without actually installing a beta OS.I did find a (sketchy as F...) website called betaprofiles.com &amp;lt;--- (don't click) that downloads and tries to install software on my Mac. (To which I said 'ell no). Seems an opportunist noticed this gaping vacuum that Apple created and stepped in to "fill it". I wonder how many people have gotten malware because of this lack of documentation.Sorry, frustrated as heck.OK, finally stumbled on the instructions in a MacWorld article. I guess I've started downloading "the profile", it will supposedly notify me when it's finished downloading, but I can't confirm that's actually happening. And I still don't even know what a "profile" is or what will happen if I "install" it.Seriously, this info should be easier to find. Searching these terms should bring up an informative article on apple.com at the top of the results, not some shady (AFAICT) malware site, and the best info being on MacWorld.
Replies
12
Boosts
2
Views
15k
Activity
Dec ’23
Apple TV app for Windows 10
Hi, I am using the Apple TV application on a computer with Windows 10. For some time now I have had problems with playing video material. It often happens that there is a black screen in the background, there is sound playing and at some point the entire application freezes. only restarting the computer will help. I was looking for a solution on the Internet and found that many people had a similar problem. The second problem is that the video cannot be played at all, and video clips do not work in the Apple Music application. Only resetting the application helps. The attached video shows a problem with displaying subtitles embedded in the movie "An Apple Original", this problem does not occur in trailers, etc. This can be seen at the end of the trailer where the inscription "December 15 ", he just doesn't blink. I would like to point out that this effect does not occur when I watch it through the Chrome browser. I use the application because it is possible to download a movie/series to disk, which allows me to eliminate any overdubs and jams by streaming directly. From what you can see, both applications are in the beta, preview phase. Have any of you had similar problems? Where can I report it so that developers (I don't know if it's Apple or Microsoft) eliminate it? So when will both applications be released in their final version? https://photos.app.goo.gl/1zuyLS5KjGhSRHM87 Thank you in advance for your answer and help. Regards.
Replies
1
Boosts
0
Views
1.5k
Activity
Dec ’23
iOS Build versions
I'm looking for build versions as and when iOS gets their latest versions. Needed them for compliance policies.
Replies
0
Boosts
0
Views
587
Activity
Dec ’23
Provisioning Profile
Hi all I have made an application on Windows Adobe Animate /Air ios. when I tried to get a provisioning profile from Adobe, they said I would have to get this from Apple. So I had to join an Apple developers program which I did at a cost of £79 non-refundable. I began to make up my Provisioning profile on apple developers site and at the very end of the process it told me to press a dedicated button on my Apple computer well I don't have an Apple computer that's why I made the application on Windows Adobe Animate with Air ios converter. When I pointed this out to Adobe their reply was to ask Apple if there is a way round this problem. Well I am asking you guys, is there a way round this? Alan
Replies
0
Boosts
0
Views
584
Activity
Nov ’23
iTunes Connect DISAPPEARS new versions of Apps ** URGENT FIX ***
Hi, If any Apple Employee is reading this.. we can't upload new version of Apps. Pass the word. You have a huge bug in iTunes Connect. Here's what happens: Press + for a new version. Press Prices and availability 3... BAMM.. its gone 4. When you try again, it will tell you that version has already been used.
Replies
2
Boosts
1
Views
869
Activity
Nov ’23
Bug: Can't file Feedback reports in Feedback Assistant
I'm unable to file bug reports in Feedback Assistant. To reproduce: Navigate to https://feedbackassistant.apple.com/ (I'm logged in) Click the Create button in the header, taking you to https://feedbackassistant.apple.com/new-form-response Click any category button Expected: A form to fill out Actual: A blank white screen; no way to fill out the form I've tested this in Safari 17.1 and Chrome 119 on macOS Sonoma 14.1 I see an error in when I open Safari Web Inspector: Failed to load resource: the server responded with a status of 404 (Not Found) https://appleseed.apple.com/sp/en-US/feedback/forms/3027
Replies
2
Boosts
0
Views
925
Activity
Nov ’23
How to release my application in somalia from appstore.
Currently, I am encountering a challenge in releasing my application in Somalia as the country is not listed in the App Store distribution options. Even the Apple support team has not been able to provide sufficient information on this matter. I kindly seek assistance from anyone who can guide me through the necessary procedures to make my application available for users in Somalia. Your insights and help on this issue would be greatly appreciated.
Replies
0
Boosts
0
Views
754
Activity
Nov ’23
Apple, please take this on board
Downloading Xcode used to be reliable. Now it only takes a single sub-second outage of your network to kick the download into oblivion and make it start again. Please can you put fault tolerance and recivery back into App Store for downloads. Not only does it take 10x as long with all the restarts, on some networks (like Starlink) where sub-second disconnects are expected, it uses up your entire data allowance by (for example) downloading 99% of the 3.21GB and then starting again, and again, and again.... I've reported this on feedback assistant, but did not get a repsonse. Alternativey do we need to go back to days of Mac OSX Tiger and ship developer CDs! I remeber getting my first developer kit back in the day, in a big box full of CDs and printed manuals! I think I still have them somewhere... and UPS would turn up every now and again with updates on CD! Ahhh....
Replies
4
Boosts
0
Views
815
Activity
Oct ’23
Error 1110 - Report & Solution (Data Recovery)
Hello everyone, I'd like to post this so the issue becomes known to the Apple team and developers. I believe this information is very valuable for the company and would improve the lives of multiple customers around the globe and people wouldn't have to experiment with unknown 3rd party tools and possibly compromise their data. I've talked about this to a Senior Advisor and I was recommended to leave a post and feedback about this issue. In this post I'll be talking about Data Recovery possibility for a lot of people who encounter "Error 1110" in iTunes. What causes Error 1110 (common)? User takes up all of the storage space available on the iOS device. Software begins to malfunction or in my case begins to update overnight leading to a catastrophic failure. Device not booting. What is Error 1110? Device doesn't have enough storage space to boot or update. Only option available is "Restore" via iTunes. Device is stuck in a bootloop or constantly boots into Recovery Mode. iTunes isn't able to "Update" the device due to the following sample error: <key>AMRError</key> <integer>1110</integer> <string>Upgrade Install failed(ENOSPC) TotalSpace: 122070 MB InitialFreeSpace: 1675 MB FreeSpaceAfterCleanup: 1675 InitialDataVolumeUsage: 113289 MB DataVolumeUsageAfterCleanup: 113289 MB RequiredAdditionalSpace: 5956 MB </string> Consequences of this issue are as follows: Unable to boot device to retrieve data such as: Photos, Videos, etc... Forces customer or user to perform a software reset via iTunes. I'd like to point out that I've ran into loads of devices with Error 1110 including my own. This has been happening way more ever since iOS 10 release. In the last 4 years I've tried many repair shops and asked around for solutions to no avail. So I ended up digging deeper into this and found hundreds of posts around the web with people running into this issue. Reached out to numerous repair shops to see how often this occurs and it looks like it's a constant issue. So I took the time to investigate and come up with some solutions. Solutions that would help: Create a signed iOS copy every single time a new iOS releases. The copy would be a iOS (Light) version with all of the current security features but without system apps such as: Camera, Safari, Calendar, etc... However, it would be important that we do not allow downgrading these versions publicly either due to security reasons. So each release there would be 2 iOS versions. For example, we could implement the following: iOS 16.0.2 & iOS 16.0.2 (Light). This would definitely guarantee a fix for majority of people. In addition, this light iOS version could perform slight repairs to the current OS. The idea behind it is similar to a safe boot. Allow customers to send out their devices to Apple repair for a fee in order to downgrade iOS version that isn't being signed in order to successfully update device and repair the firmware. Afterwards, upload customers data to iCloud and reset the device. Why would this solution work? because lower iOS versions require less storage space and the chances of data retrieval increase. I personally like the first option as it would allow users to repair their devices from home. The second solution could be a temporary fix. However, second option doesn't necessarily guarantee data retrieval or a fix to the problem. Please let me know of what you guys think and if you have any suggestions. Feel free to reach out to me with questions as I've experimented with a load of such devices. Couple devices I've managed to fix for others but sadly haven't been able to fix mine as the storage situation is more severe on mine. There are people who lost years worth of information and so did I.
Replies
25
Boosts
3
Views
18k
Activity
Oct ’23
Feedback Assistant - Lack of Responses
Lately, whenever I submit a bug report via Feedback Assistant, I never receive any responses or requests for additional information from Apple. It feels like my bug reports are completely ignored, which discourages me from writing additional bug reports. Is anyone else having the same experience? As an example, I submitted several bug reports with regards to iOS 14 beta over a month ago, and I have yet to hear back from Apple.
Replies
21
Boosts
12
Views
8k
Activity
Oct ’23
viber on iphone 14pro max
"Hello, I am not a developer, but I have a problem with Viber. Audio messages are not downloading, and pictures are loading poorly. This happened after I switched from my Samsung to an iPhone 14 Pro Max. I've tried reinstalling, the internet is good, and my girlfriend with the same phone has a similar issue."
Replies
1
Boosts
0
Views
900
Activity
Sep ’23
XCODE PROBLEMS
I AM FACING THE PATH EROR IN XCODE CAN U HELP ME TO RESOLVE IT
Replies
2
Boosts
0
Views
1k
Activity
Aug ’23