My app Side A (Bundle ID: com.sighta.sidea, Apple ID: 6784347458) was approved and released on June 25, 2026. All 4 In-App Purchases have status "Approved" in App Store Connect, but they are not purchasable in the live app. Symptoms: Product.products(for:) returns an empty array in production (StoreKit 2) Console.app / storekitd logs confirm the request reaches Apple's servers but returns 0 products The App Store product page shows no "In-App Purchases" section "Submit for Review" button for the IAPs is grayed out in App Store Connect IAP Product IDs: com.sighta.sidea.pro (Non-Consumable) com.sighta.sidea.tip.small (Consumable) com.sighta.sidea.tip.medium (Consumable) com.sighta.sidea.tip.large (Consumable) What I've tried: Verified all IAP metadata is complete in App Store Connect Tested on multiple devices (iPhone 16, iPhone 17, iOS 26.5) Deleted and reinstalled the app Added retry logic (3 attempts, 3s delay) — no change Opened a Developer Support ticket 2+ weeks ago, no resolution This is a production bug affecting all users — nobody can purchase Pro or leave a tip. Has anyone seen this resolved? Is there a known backend propagation issue? Open ticket: 102927941095

Hi App Review team, I'm posting here as a last resort after7 weeks with no movement and 4 unanswered support requests. I'm about to lose my launch window next week and I need someone at Apple to look at this. The situation: App: BMH Themes — App ID 6763770421 — Bundle ID com.bringmedinahome.bmhthemes Version 1.0 (Build 24): reviewed and APPROVED, currently "Ready for Distribution". In-app purchases: 904 are APPROVED, but 1,134 have been stuck in "Waiting for Review" for 7 weeks. The 1,134 stuck items are the exact same type as the 904 already approved — so this is clearly not a content issue. None of the 1,134 show any rejection or "Developer Action Needed" message. Nothing is pending on my side. I have submitted 4 support requests over the past weeks. None received a substantive response. Why this is urgent: My company is now legally registered, my VAT number is being issued, my business bank account is active, and my full marketing campaign is finalized for a launch next week. I cannot launch with 1,134 of my products frozen — releasing a half-empty catalog would waste the entire launch. These stuck in-app purchases are the ONLY remaining blocker. My request: Could someone please check whether these 1,134 in-app purchases are correctly queued, confirm whether there is an internal processing issue, and escalate to the App Review / in-app purchase team? The app is already approved — only these items are stuck. Thank you very much for any help.

"关于一次性兑换码我有一些疑问，希望大家能帮我解答，谢谢 我的构建版本目前的状态是【等待开发者发布】，现在的状态是不可以申请一次性兑换码的，需要是可分发状态，我想问一下这个可分发状态是属于那个阶段？ 是我点了发布之后就是可分发吗，可分发是否就是上线了？如果我点定时发布是不是也是进入到可分发阶段？如果我设定预下载是不是就可以申请一次性兑换码了？ 还是说我进行一些其他操作就可以申请正式的一次性兑换码了"

Our sandbox accounts don't work now. We are testing our IAP product now, so we needed our sandbox accounts to be logged in, for purchaise test. Settings -> Developer -> Sandbox Apple Account screen - > log in : Not working Logged out status -> test app -> purchasing IAP product : Not working our 4 members of dev team have same problem now.

My Non-Consumable IAP was rejected with Guideline 3.1.1 and now has status ‘Developer Action Required’. The problem: On the version page in App Store Connect, the ‘In-App Purchases and Subscriptions’ section does not appear at the bottom. I cannot link the IAP to a new version submission. Every time I submit a new binary, Apple approves the app version but rejects the IAP afterward — even though I have no way to attach it to the version in the first place. This seems to be a circular issue: the IAP doesn’t appear on the version page because of its current status, but the only way to fix the status is to submit it with a new version. Has anyone experienced this and found a solution? Any help appreciated!​​​​​​​​​​​​​​​​

I work with bloggers who write reviews about my app. I would like to track sales that originate on specific sites so I can pay them commissions, like an affiliate program. For example, if a person discovers our app by reading a review, I would like to give the blogger a URL to the App Store a UTM code so that I can track if the article generates sales of my app. if there is a 3rd party affiliate program management platform or software to do this, I might be open to using it. i’ve tried searching the web and other developers about this. It should be simple but it’s elusive if it’s out there at all.

I have a macOS app submission that Apple rejected because of the subscription view. The reason given is: One or more auto-renewable subscriptions are marketed in the purchase flow in a way that may mislead or confuse users about the subscription terms or pricing. Specifically: The auto-renewable subscription promotes the free trial, introductory pricing, or introductory period for the subscription more clearly and conspicuously than the billed amount. The rejection pointed to Apple's HIG for In-App Purchases and an the article Auto-renewable subscriptions. The image below shows two exemplars from Apple's HIG and our subscription view (using Apple's SubscriptionStoreView). I am having troubles squaring the reason for our rejection with Apple's own HIG examples. Does anyone know of a difference between our view and Apple's examples that would prompt the rejection? The only thing I can think of is to remove the "Try It Free " by changing the modifier from .subscriptionStoreButtonLabel(.multiline) to .subscriptionStoreButtonLabel(.price) (Meanwhile, Apple's rejection because of the subscription content seems to have broken my ability to sync the StoreKit content in AppStoreConnect with Xcode(?). I am still trying to resolve problem too.)

Hi, I'm trying to hook up some test in app purchases to test purchase code between our app and our app's backend. When I try to load products (requestProductData) with my Sandbox account, my product identifiers come back in the invalid product identifiers member of the response. My product says it's in "waiting for review" status in app store connect, and I'm logged in to the app store with my sandbox account on my device. We just accepted the paid apps agreement as well--is there some propagation time to that? The product ID I'm using (both in app store connect and in-app) is test_durable. Do I need to append the package name to that or something? I've dug through the docs and through the forums here and come up empty. I tried using the Xcode storekit test harness and the issue there is that because that doesn't actually talk to the store apis, I can't use that to test my backend correctly validating/processing the transactions. Thanks!

Apple has repeatedly rejected or iOS app (we have the app on Android as well) for an assumed violation of the IAP guideline. There is nothing to purchase. The app was accepted for almost 3 years without this objection. On the registration screen it said "unlock code" for one field and email for the other. We changed unlock code to User identity and they continued to reject it. I am the point where I may not be employed any longer over the repeated rejections. Each time I have noted the app is free. There is no paid content. This is impacted me, not paid yet, my client, current version is broken on iOS because of a mandatory server API change, and our apps users, who now have a non functioning app. Anyone else run into this, by now seemingly malicious, app review black hole? Did you resolve it?

Hi everyone, I’m having an issue where my TestFlight build cannot load auto-renewable subscription products from App Store Connect. The app is built with Flutter and uses StoreKit 2 through an in-app purchase implementation. The same subscription system works correctly on Google Play Billing and returns product details/prices there, but on iOS StoreKit returns no subscription products. I tested this on a real iPhone installed from TestFlight, not from Xcode debug and not using a local StoreKit configuration. The app requests four auto-renewable subscription product IDs. The IDs in code exactly match the product IDs in App Store Connect. The app diagnostics show: Platform: iOS StoreKit mode: StoreKit 2 Store available: true Requested IDs: 4 subscription product IDs Returned IDs: none Missing IDs: all requested product IDs Error source: app_store Error code: storekit_no_response Error message: StoreKit: Failed to get response from platform. Store note: The store accepted the query, but did not return details for these product IDs. Things I have already checked: Product IDs match exactly between Flutter code and App Store Connect Bundle ID matches the App Store Connect app record In-App Purchase capability is enabled Subscriptions are in one subscription group Subscription availability is set for all countries/regions The TestFlight build is installed on a real device Local StoreKit configuration was removed StoreKit reports store availability as true App Store Connect / In-App Purchase keys are configured for backend verification The same product-loading flow works on Google Play The current App Store Connect status for the subscriptions is: Subscriptions: Ready to Submit / Ready for Review Localizations: Prepare for Submission Also, the bank information is not submitted yet. My question is: can StoreKit in TestFlight return subscription product details while the first auto-renewable subscriptions are still only “Ready to Submit” and have not yet been submitted with an app version for review? Or will StoreKit return no products until: The first subscriptions are attached to an app version and submitted for review Subscription localizations are fully prepared/submitted Paid agreements, tax, and banking are fully completed Since StoreKit is available and accepts the product query, but returns zero products, I’m trying to understand whether this is expected App Store Connect behavior or if there is another configuration issue I should check. Thanks.

This is a StoreKit / ExternalPurchaseCustomLink clarification. Apple DTS asked me to post the follow-up question here. We are designing an SDK for apps that support EU external purchase. In EU storefronts, the app will use ExternalPurchaseCustomLink only: No App Store In-App Purchase will be offered to users. No Product.purchase() will be called. No SKPaymentQueue.add(_:) will be called. The actual purchase will happen only on our external website through the ExternalPurchaseCustomLink flow. Question: In this EU ExternalPurchaseCustomLink-only setup, is it acceptable and supported to call Product.products(for:) / SKProductsRequest only to fetch product display metadata from App Store Connect? The metadata would only be used to display the product list UI, for example: product title / display name localized price currency / priceLocale formatting information The returned Product / SKProduct would not be used to start an App Store purchase. Or should apps avoid Product.products(for:) / SKProductsRequest entirely in EU storefronts where only ExternalPurchaseCustomLink is offered, and use their own product catalog instead?

I have a new app (first version, not yet approved) with one auto-renewable subscription. Earlier in development, the subscription loaded and I could complete a sandbox purchase (the StoreKit sheet showed "Sandbox", the price, and my sandbox account). To resolve an App Store Connect submission deadlock, I deleted that subscription and created a new one with a new Product ID. Since then, the new subscription does NOT appear in the sandbox: StoreKit returns no products, so getOfferings (via RevenueCat) returns 0 packages — both during App Review and on my own development build signed into a sandbox account. Configuration (all verified): Subscription is "Ready to Submit" / "Waiting for Review" Available in all territories Paid Apps Agreement active; banking and tax complete Bundle ID and shared secret unchanged from when it worked App Review keeps rejecting under Guideline 2.1(b) ("プレミアムをはじめる" / purchase button unresponsive) because the product never loads. Questions: For a newly created IAP on a not-yet-approved app, how long does it take to become available in the sandbox? Is there a known propagation delay (24h+)? Does re-creating the product with a new Product ID reset or delay sandbox availability? Is anything required for a new product to be served in the sandbox before the app's first version is approved? Any guidance appreciated. Thanks!

Let me start by saying i found 1000s of posts for similar topic and nothing so far worked for me so im here now. This is the first im i developed an app with subscriptions now the problem im facing it is showing missing metadata on all subscriptions i created. inside there is no error just on localization section it shows "Prepare for Submission" and hovering it says i have to submit localization seperately. Now the question is there is no way to submit localization and no way to select subscription when im submitting app for review which i believe is for above reason. I have followed almost everything available online since yesterday from business to screenshots to notes nothing so far worked for me. Need your support to resolve this issue asap Thank you

I’m trying to submit the first release of my iOS app together with the app’s first consumable in-app purchases, and I’m stuck in what looks like an App Store Connect state issue. My app was already rejected by App Review because the in-app purchases did not appear inside the app when the reviewer opened the paywall. Current setup: First app release Current app version page: iOS App Version 1.0.2 Current attached build: 5 App has never been released before 4 consumable IAPs: com.glowup.credits.100 com.glowup.credits.500 com.glowup.credits.1000 com.glowup.credits.2500 What I see in App Store Connect: All 4 IAPs show Waiting for Review On the iOS App Version 1.0.2 page, the In-App Purchases and Subscriptions section does not appear at all Because of that, I cannot explicitly select or attach the IAPs from the version page What I’ve already done: Uploaded a new build and attached build 5 to version 1.0.2 Removed my local StoreKit configuration file so the app now uses live App Store / StoreKit only Confirmed RevenueCat is configured correctly and sees the offering/packages RevenueCat logs show the products exist remotely, but StoreKit cannot fetch any live products and returns an “offerings empty / none of the products could be fetched” type error RevenueCat also reports the products are still in WAITING_FOR_REVIEW My questions: If the IAPs already show Waiting for Review, are they automatically linked to the current app submission? Is it expected that the In-App Purchases and Subscriptions section can disappear from the app version page in this state? For a first-release app that was already rejected, is attaching a new build and clicking Update Review enough, or is there another step required to associate the IAPs with the resubmission? Has anyone seen App Review reject an app for missing IAPs while the IAPs were still pending review and not yet fetchable from StoreKit? Any guidance from someone who has dealt with this exact first-release + first-IAP submission flow would help a lot.

We just got a rejection on our VoIP calling app (think Boss Revolution / Rebtel style/Yolla — prepaid credits, app-to-app calls free, calls to real landline/mobile numbers charged per minute). Apple's rejection (Guideline 3.1.1.1): "We noticed that the app includes or accesses paid digital content, services, or functionality by means other than In-App Purchase... The credits for VoIP calls can be purchased in the app using payment mechanisms other than In-App Purchase... The app includes intermediary currencies, such as points, coins, or gems, without using In-App Purchase." Our current setup: Users buy "credits" (shown in real USD, e.g. $10 = stored balance) Credits are spent calling real phone numbers (landline/mobile) over standard internet data (SIP/WebRTC) — not the device's native cellular dialer Payment was happening in an in-app webview (likely the actual issue) rather than opening external Safari Questions: Has anyone successfully shipped a prepaid VoIP/calling-credit app using ONLY external browser links (Safari, not webview) under the post-May-2025 US storefront ruling (3.1.1/3.1.1(a))? Or does Apple still reject "stored balance" models even with proper external links? Does anyone know HOW Rebtel, Boss Revolution, Dingtone, or similar apps are technically structured to avoid this? Is it because they trigger the native cellular dialer for the local access number leg of the call (qualifying under a different guideline) rather than using pure data/SIP the whole way through? Is "intermediary currency" purely about NAMING (coins/points) or does ANY stored prepaid balance — even shown in real currency — count, regardless of payment method used to acquire it? Does 3.1.3(f) ("Free Stand-alone Apps" for VoIP) actually prohibit ANY in-app call-to-action for purchase (even an external link), forcing us to have NO purchase flow in the app at all, with credits only purchasable via a fully separate website experience the user finds on their own? Has anyone gotten clarity from Apple directly (App Review Board call, or written response) on where VoIP termination minutes fall — "real-world service" (3.1.3 exception) vs "digital content consumed in-app" (requires IAP)? Any war stories, links to Apple's actual decisions, or technical breakdowns would be hugely appreciated. We're a small Canadian startup and don't want to burn anot

Hello everyone, I’m reaching out for some guidance regarding App Store Guideline 3.1.3(c) and an issue we’re facing during the app review process. Here’s the situation: Our app is designed exclusively for organizations (e.g., businesses, schools, etc.) and is not intended for individual users, consumers, or families. Organizations purchase access to our services directly through our website, and we manually onboard them into the app. Individual users cannot register themselves or gain access to the app unless they are part of a pre-approved organization. However, during the app review process, we received the following feedback: We noticed in our review that your app offers enterprise services that are sold directly to organizations or groups of employees or students. However, these same services are also available to be sold to single users, consumers, or for family use without using in-app purchase. We believe this is a misunderstanding because: Our app does not allow individual users or families to register or access the app. All purchases are made outside the App Store via our website, and only organizations can complete these transactions. We manually onboard organizations and their users – there is no way for individuals to sign up or pay for access within the app. We’ve already explained this to the App Review team in App Store Connect, but we’re still facing issues. Has anyone else experienced something similar? If so, how did you resolve it? Here’s what we’ve done so far: Clearly stated in the app description that the app is for organizations only. Ensured that individual users cannot register or pay for access within the app. We’d appreciate any advice or insights from the community on how to better communicate this to the App Review team or if there’s something we might be missing. Thank you in advance for your help! Best regards, Bashar

Hello, We are experiencing an issue with StoreKit purchases on iOS. Some users are required by their bank to complete an additional authentication step (3D Secure / banking app validation) during an in-app purchase subscription flow. The purchase starts correctly and StoreKit displays the purchase sheet. When the user temporarily leaves the app to validate the payment in their banking application and then returns, StoreKit eventually reports the purchase as cancelled. No transaction is delivered to StoreKit observers, no entitlement becomes active, and restoring purchases does not find any completed transaction. Steps to reproduce: Open the app. Start an auto-renewable subscription purchase using StoreKit. Authenticate with Apple ID if requested. When the bank authentication screen appears, leave the app and open the banking application. Approve the payment in the banking application. Return to the original app. Observed result: StoreKit reports the purchase as cancelled and no transaction is received. Expected result: The transaction should continue processing after bank authentication and eventually complete successfully. Environment: Xcode 26.3 (17C529) macOS Tahoe 26.3 iOS 26.2.1 Physical iPhone device Question: Is this expected StoreKit behavior when a user leaves the app for external banking authentication, or is there a recommended StoreKit integration pattern that should allow the purchase flow to continue successfully? Thank you.

Hello, I would like to have some guidance regarding a matter. So I am making my app that includes monetization options under the form of : one "for life" IAP (In App Purchase) Subscriptions: 2 groups, one containing 2 products (yearly and monthly) and the other containing several monthly subscriptions. Under the monetization page: i see, 2 messages on top of both pages: so IAP page has: Your first in-app purchase must be submitted with a new app version. Create your in-app purchase, then select it from the app’s In-App Purchases and Subscriptions section on the version page before submitting the version to App Review. Once your binary has been uploaded and your first-in app purchase has been submitted for review, additional in-app purchases can be submitted from the In-App Purchases section. Learn More And under subscriptions page: Your first subscription must be submitted with a new app version. Create your subscription, then select it from the app’s In-App Purchases and Subscriptions section on the version page before submitting the version to App Review. Once your binary has been uploaded and your first subscription has been submitted for review, additional subscriptions can be submitted from the Subscriptions section. Learn More Except I THOUGHT I had understand that, What I undertood is that once I put a build to production and send it for review, then these products will be reviewed automatically with it? But it does not seem to have worked like that? All products are marked "ready to submit", non has "missing metadata" and I don't see any submit button, I assumed that these products will simply be added ot the revew once the "build" (production) is rivewed, am I missing something? I must be missing a step that I don't see?

I have been trying to submit my first app (Nila, a health app) since late May and have been rejected repeatedly because I can't attach my in-app subscriptions to my submission. The "In-App Purchases and Subscriptions" section simply doesn't appear on my version page. The page goes directly from iMessage App → Build with nothing in between. I have: Pushed 28+ builds Tried multiple browsers and hard refreshes Opened 3 support cases. Spent 6+ hours on hold with "Support". Replied to every rejection explaining the bug. Both subscriptions are fully configured with all metadata. The section to attach them just doesn't exist on my page. Has anyone encountered this? Is there a fix?

Hello, Apologies if this has been asked before but I have a website that takes subscriptions and payments through PayPal. It's a platform where authors can sell ebooks and anyone who purchaes an ebook, the money goes pretty much directly from the buyer's PayPal to the seller PayPal through the use of PayPal Multiparty where my platform acts as a third party that takes a fee. I'm currently building a React-Native app for my website and coming close to needing to integrate payment solutions. As far as I'm aware, Apple only allows Apple Pay payments for IAP and subscriptions? How would this work for my model? Can I integrate PayPal into Apple Pay like I do with my website? If not, what's the alternative?